User's Guide NPD5554-03 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of the Seiko Epson Corporation. ® ❏ Microsoft , Windows , Windows Server , and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ® ® ® ® ❏ Apple , Mac OS , and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
User's Guide Contents Contents Copyright Specifications of Originals and Placing Originals Trademarks Specifications of Originals for Scanning from the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 General Specifications for Originals being Scanned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Types of Originals that Require Attention. . . . . . 26 Types of Originals that Must Not be Scanned. . . .
User's Guide Contents Replacing the Separation Pad. . . . . . . . . . . . . . Resetting the Number of Scans. . . . . . . . . . . . . Energy Saving. . . . . . . . . . . . . . . . . . . . . . . . . . . Carrying the scanner. . . . . . . . . . . . . . . . . . . . . . Updating Applications and Firmware. . . . . . . . . . Advanced Scanning Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode). . . . . . . . . 63 Creating Scanned Images to Suit Your Needs. . . . . .
User's Guide Contents Technical Specifications General Scanner Specifications. . . . . . . . . . . . . . . 131 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . . . 132 Dimensional Specifications. . . . . . . . . . . . . . . . . . 132 Electrical Specifications. . . . . . . . . . . . . . . . . . . . 132 Scanner Electrical Specifications. . . . . . . . . . . . 132 AC Adapter Electrical Specifications. . . . . . . . . 133 Battery Specifications. . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Setup Guide (paper manual) Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems.
User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏ Some of the symbols used on your product are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Unplug the product and the AC adapter, and refer servicing to qualified service personnel under the following conditions: The AC adapter or plug is damaged; liquid has entered the product or the AC adapter; the product or the AC adapter has been dropped or the case has been damaged; the product or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating instructions.
User's Guide Important Instructions The crossed out wheeled bin label that can be found on your product indicates that this product and incorporated batteries should not be disposed of in the normal household waste stream. To prevent possible harm to the environment or human health please separate this product and its batteries from other waste streams to ensure that it can be recycled in an environmentally sound manner.
User's Guide Scanner Basics Scanner Basics Part Names and Functions Front A Input tray B Input tray open lever Slide the input tray open lever to the left, and then raise the input tray to open it.
User's Guide Scanner Basics A Output slot Ejects scanned originals. B Card slot Loads plastic cards. When you insert a plastic card a little way into the card slot, the card is automatically moved to the starting position. C Feed selector Sets the feed selector to scan plastic cards or other originals. ADF (scan) Scans originals using the ADF Card (scan) Scans plastic cards using the card slot D Edge guides Feeds originals straight into the scanner. Slide to the edges of the originals.
User's Guide Scanner Basics Inside A Scanner cover Pull the edge of the scanner cover firmly at the d mark to open it when cleaning inside the scanner and removing jammed paper. B Pickup roller Feeds originals. This needs to be replaced when the number of scans exceeds the service number of papers. C Separation pad Feeds originals separately one by one. This needs to be replaced when the number of scans exceeds the service number of papers.
User's Guide Scanner Basics Buttons and Lights on the Control Panel Buttons and Lights A Power button Turns the scanner on or off. B Error light An error has occurred. See “Light Error Indicators” for more details. C Automatic Feeding Mode light The scanner is in Automatic Feeding Mode. Scanning starts when an original is placed in the input tray. D Stop button ❏ Cancels scanning. ❏ Finishes Automatic Feeding Mode. E – Ready light On The scanner is ready to be used.
User's Guide Scanner Basics H Wi-Fi light Blue indicates that the scanner is connected to a wireless (Wi-Fi) network. I Battery light On (blue) There is enough charge left in the battery. Flashing (blue) Starts flashing when the amount of charge in the battery is low. Flashes faster when the amount of charge is very low. Plug in the AC adapter before the battery runs out. On (orange) The battery is charging. When charging is complete, the light turns blue.
User's Guide Scanner Basics Indicators On On Situation The scanner has started in recovery mode because the firmware update failed. On Solutions Follow the steps below to try to update the firmware again. 1. Make sure that the AC adapter is connected to the scanner. 2. Connect the computer and the scanner with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 3. Visit your local Epson website for further instructions.
User's Guide Scanner Basics Epson Scan 2 Epson Scan 2 is a driver for controlling your scanner, enabling a variety of scan settings. This also allows you to start either as a standalone application or by using TWAIN-compliant application software. See the Epson Scan 2 help for details on using the application.
User's Guide Scanner Basics Information on Consumables Pickup Roller Codes Parts should be replaced when the number of scans exceeds the service number. You can check the latest number of scans in Epson Scan 2 Utility.
User's Guide Scanner Basics Related Information & “Replacing the Separation Pad” on page 109 & “Resetting the Number of Scans” on page 111 20
User's Guide Using the Scanner on the Battery Using the Scanner on the Battery Notice on Using the Battery ❏ When the AC adapter is not connected and the scanner is connected by USB 2.0 or Wi-Fi to the computer, the scanner runs on the battery. If the battery becomes runs out and the battery light turns off, you cannot scan. We recommend connecting the AC adapter to the scanner when the battery lamp starts flashing. ❏ When the scanner is run on USB 3.
User's Guide Using the Scanner on the Battery Charging the Battery by Connecting to an AC Adapter 1. Connect the power cord to the AC adapter, connect the AC adapter to the scanner, and then plug in the power cord. Note: ❏ The battery charging light turns orange when the battery is charging. When charging is complete, the light turns blue if the scanner is on, if the scanner is off the light turns off. ❏ It takes approximately 3 hours to fully charge the battery.
User's Guide Using the Scanner on the Battery 2. Connect the scanner to the computer using the micro USB cable. Note: Connect the scanner directly to the computer without using a USB hub. 3. Press the button to turn on the scanner. Note: ❏ Battery charging time when the scanner is on. USB 3.0 port: Approx. 4 hours* USB 2.0 port: Approx. 20 hours* * It takes much longer to charge the battery if the scanner is off. ❏ You can charge the battery even if the scanner is turned off.
User's Guide Specifications of Originals and Placing Originals Specifications of Originals and Placing Originals Specifications of Originals for Scanning from the ADF This section explains the specifications and conditions of originals that can be loaded in the ADF. General Specifications for Originals being Scanned Type of Original Thickness Size Plain paper 51.8 to 128 g/m2 Maximum: 215.9×1,117.6 mm (8.5×44 in.) Fine paper 50.8×70 mm to 100×148 mm (2×2.8 in. to 3.9×5.8 in.): 51.
User's Guide Specifications of Originals and Placing Originals Size Measurement Thickness Paper Type Loading Capacity * A4 210×297 mm 51.8 to 128 g/m2 Plain paper Thickness of the originals stack: under 2 mm (0.07 in.) Letter (8.3×11.7 in.) Fine paper 215.9×279.4 mm Recycled paper 80 g/m2: 20 sheets (8.5×11 in.) Legal 128 g/m2: 12 sheets 215.9×355.6 mm The loading capacity varies depending on the paper type. (8.5×14 in.) B5 64 g/m2: 25 sheets 182×257 mm (7.2×10.1 in.
User's Guide Specifications of Originals and Placing Originals Size Thickness Paper Type Loading Capacity Maximum: 76.2×355.6 mm (3.0×14 in.) 53 to 77 g/m2 Plain paper 1 sheet* Minimum: 76.2×76.2 mm (3.0×3.0 in.) Fine paper Recycled paper * Receipts need to be scanned using Automatic Feeding Mode. Only one receipt should be loaded at once and you need to hold the receipt for a good quality scan.
User's Guide Specifications of Originals and Placing Originals ❏ Receipts over 355.6 mm (14 inches) in length ❏ Thick originals Note: ❏ Because carbon-less paper contains chemical substances that may harm the rollers, if paper jams occur frequently, clean the pickup roller and the separation pad. ❏ Labels or stickers must be firmly stuck to the originals with no glue protruding. ❏ Try to flatten the curled originals before scanning.
User's Guide Specifications of Originals and Placing Originals Specifications for Plastic Cards for Scanning from the Card Slot These are the specifications for plastic cards that you can load into the scanner from the card slot. Note: ❏ You can scan plastic cards from the card slot at the front. You cannot scan from the ADF. ❏ Although you cannot scan card from ADF, you can leave the ADF as the Document Source setting in Epson Scan 2.
User's Guide Specifications of Originals and Placing Originals Size Measurement Thickness Paper Type Loading Capacity * A4 210×297 mm 51.8 to 128 g/m2 Plain paper Thickness of the originals stack: under 2 mm (0.07 in.) Letter (8.3×11.7 in.) Fine paper 215.9×279.4 mm Recycled paper 80 g/m2: 20 sheets (8.5×11 in.) Legal 128 g/m2: 12 sheets 215.9×355.6 mm The loading capacity varies depending on the paper type. (8.5×14 in.) B5 64 g/m2: 25 sheets 182×257 mm (7.2×10.1 in.
User's Guide Specifications of Originals and Placing Originals Placing Standard Size Originals 1. Slide the input tray open lever to the left, open the input tray, and then pull out the input tray extension. Note: Make sure there is enough space in front of the scanner for the ejected originals. 2. Make sure that the feed selector is set to (ADF) and the scanner is turned on.
User's Guide Specifications of Originals and Placing Originals 3. Raise the edge guides and slide the input tray all the way out. 4. Fan the originals. Hold both ends of the originals and fan them a few times. 5. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge shape.
User's Guide Specifications of Originals and Placing Originals 6. Load the originals into the input tray facing down with the top edge facing into the ADF. Slide the originals into the ADF until they meet resistance and the Ready light becomes brighter. 7. Slide the edge guides to fit the edge of the originals making sure there are no gaps between the originals and the edge guides. Otherwise, the originals may be fed skewed.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You can preview the scanned image using Epson Scan 2. If you want to preview, load only the first page of your originals into the input tray. The page is ejected after it is scanned and a preview image is generated. Load the ejected page again together with the rest of the originals. ❏ If you set a batch of originals and perform previewing, the second page will be fed a little bit into the ADF.
User's Guide Specifications of Originals and Placing Originals Placing Long Paper 1. Slide the input tray open lever to the left and open the input tray. Note: Do not pull out the input tray extension. 2. Make sure that the feed selector is set to (ADF) and the scanner is turned on.
User's Guide Specifications of Originals and Placing Originals 3. Raise the edge guides and slide the input tray all the way out. 4. Load the original straight into the input tray, facing down with the top edge facing into the ADF. Slide the original into the ADF until it meets resistance and the Ready light becomes brighter.
User's Guide Specifications of Originals and Placing Originals 5. Adjust the edge guides to fit the edge of the long paper making sure there are no gaps between the edge of the paper and the edge guides. Otherwise, the originals may be fed skewed.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You can scan long paper up to 1,117.6 mm (44 inches) in length with a resolution of 300 dpi or less. ❏ You need to specify the paper size in Epson Scan 2. There are three ways to specify the paper size in Epson Scan 2, if the paper length is 863.6 mm (34 inches) or less, you can select Auto Detect (Long Paper) to detect the size automatically. If the paper length is more than 863.
User's Guide Specifications of Originals and Placing Originals Size Thickness Paper Type Loading Capacity Maximum: 76.2×355.6 mm (3.0×14 in.) 53 to 77 g/m2 Plain paper 1 sheet* Minimum: 76.2×76.2 mm (3.0×3.0 in.) Fine paper Recycled paper * Receipts need to be scanned using Automatic Feeding Mode. Only one receipt should be loaded at once and you need to hold the receipt for a good quality scan. Placing Receipts 1. Slide the input tray open lever to the left and open the input tray.
User's Guide Specifications of Originals and Placing Originals 3. Start Epson Scan 2, select Automatic Feeding Mode, and then click Scan on the Main Settings tab. The Automatic Feeding Mode light on the scanner turns on. 4. Raise the edge guides and slide to adjust to the width of the receipt.
User's Guide Specifications of Originals and Placing Originals 5. Supporting it by hand, load the receipt straight into the input tray, facing down with the top edge facing into the ADF. Slide the receipt into the ADF until it is fed automatically into the ADF. 6. The receipt is automatically fed into the scanner and scanning starts. Support the receipt by hand while it is scanned. You can load the next receipt into the ADF to start the next scan while the scanner is in Automatic Feeding Mode.
User's Guide Specifications of Originals and Placing Originals After you have scanned all receipts, press the button on the scanner to close Automatic Feeding Mode. Note: ❏ Although there may be issues with the scanning quality, you can scan long receipts up to 1,117.6 mm (44 inches) in length at a resolution of 300 dpi or less as long as you support the receipt on the input side so that it does not drop out of the ADF, and the output side so that the ejected receipt does not fall from the output slot.
User's Guide Specifications of Originals and Placing Originals Placing Thick Originals 1. Slide the input tray open lever to the left, open the input tray, and then pull out the input tray extension. 2. Make sure that the feed selector is set to (ADF) and the scanner is turned on.
User's Guide Specifications of Originals and Placing Originals 3. Raise the edge guides and slide the input tray all the way out. 4. Load the thick originals into the input tray facing down with the top edge facing into the ADF. Slide the thick originals into the ADF until they meet resistance and the Ready light becomes brighter.
User's Guide Specifications of Originals and Placing Originals c Important: Do not load thick originals vertically. 5. Slide the edge guides to fit the edge of the thick originals. Note: ❏ You can preview the scanned image using Epson Scan 2. If you want to preview, load only the first page of your originals into the input tray. The page is ejected after it is scanned and a preview image is generated. Load the ejected page again together with the rest of the originals.
User's Guide Specifications of Originals and Placing Originals Related Information & “Basic Scanning” on page 52 & “Advanced Scanning” on page 63 Placing Envelopes in the ADF Specifications of Envelopes These are the specifications for envelopes that you can load into the scanner. Measurement Thickness Loading Capacity 120×235 mm (4.72×9.25 in.) 0.38 mm (0.015 in.) or less 1 envelope 92×165 mm (3.62×6.50 in.) Placing Envelopes 1.
User's Guide Specifications of Originals and Placing Originals 2. Make sure that the feed selector is set to (ADF) and the scanner is turned on. 3. Raise the edge guides and slide the edge guides on the input tray all the way out.
User's Guide Specifications of Originals and Placing Originals 4. Load the envelope into the input tray facing down making sure that the opened edge (flap side) of the envelope is facing to the side. For envelopes with the opened edge (flap side) on the shorter side, you can load the envelope with the opened edge (flap side) facing up. Slide the envelope into the ADF until they meet resistance and the Ready light becomes brighter. c Important: Do not load envelopes with adhesives on them.
User's Guide Specifications of Originals and Placing Originals 5. Slide the edge guides to fit the edge of the envelope making sure there are no gaps between the envelope and the edge guides. Otherwise, the envelope may be fed skewed. Note: To scan envelopes, we recommend selecting the appropriate rotation angle or Auto in Rotate on the Main Settings tab in Epson Scan 2 before scanning. See the Epson Scan 2 help for details.
User's Guide Specifications of Originals and Placing Originals ❏ ISO781A ID-1 size laminated cards (the thickness should be 0.6 mm (0.02 in.) or less) Related Information & “Placing Plastic Cards in the Card Slot” on page 48 Placing Plastic Cards 1. Slide the input tray open lever to the left and open the input tray. 2. Make sure that the feed selector is set to (card) and the scanner is turned on.
User's Guide Specifications of Originals and Placing Originals 3. Load the plastic cards vertically into the card slot facing up until the leading edge of the card is pulled in a little bit by the scanner.
User's Guide Specifications of Originals and Placing Originals c Important: Do not load plastic cards horizontally. Note: ❏ Although the card has to be placed in the card slot at the front, you can only select ADF as the Document Source in Epson Scan 2. ❏ When scanning starts, the card is taken into the scanner, protrudes slightly from the slot at the back, and then returns through the scanner and is ejected from the card slot at the front. Do not touch the card until it is ejected.
User's Guide Basic Scanning Basic Scanning Scanning Using Epson Scan 2 You can scan the originals using detailed settings that are suitable for text documents. 1. Place the original. 2. Start Epson Scan 2. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Basic Scanning 3. Make the following settings on the Main Settings tab. ❏ Scanning Side: Select the side of the original you want to scan. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: ADF is set as the Document Source automatically. 4. Make other scan settings if necessary. ❏ You can preview the scanned image.
User's Guide Basic Scanning ❏ On the Advanced Settings tab, you can make image adjustments using detailed settings which are suitable for text documents, such as the following. ❏ Unsharp Mask: Select to enhance and sharpen the outlines of the image. ❏ Descreening: Select to remove moiré patterns (web-like shadows) that appear when scanning printed papers such as a magazine. ❏ Text Enhancement: Select to make blurred letters in the original clear and sharp.
User's Guide Basic Scanning 6. Make sure the feed selector on the scanner is set correctly. (ADF). To scan a plastic card using the card slot, set the To scan originals using ADF, set the feed selector to feed selector to 7. (card). Click Scan. The scanned image is saved to the folder you specified.
User's Guide Basic Scanning Purpose Resolution (Reference) Displaying on a screen Up to 200 dpi Sending by email Using Optical Character Recognition (OCR) 200 to 300 dpi Creating a text searchable PDF Printing using a printer 200 to 300 dpi Sending by fax Scanning Using Document Capture Pro (Windows) This application allows you to perform various tasks such as saving the image to your computer, sending it by email, printing, and uploading to a server or a cloud service.
User's Guide Basic Scanning Note: You may need to select the scanner you want to use from the scanners list. 3. Click . The Scan window is displayed. 4. Make the following settings. ❏ Source: Select the source where the original is placed.
User's Guide Basic Scanning ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color you want to use to save the scanned image. ❏ Rotation: Select the rotation angle depending on the original you want to scan. ❏ Resolution: Select the resolution. Note: You can also adjust the image using following items. ❏ Text Enhancement: Select to make blurred letters in the original clear and sharp. ❏ Correct Document Skew: Select to correct the slant of the original.
User's Guide Basic Scanning Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance. ❏ If you want to use Evernote as the destination, download the Evernote application from the Evernote Corporation Website and install it before using this feature.
User's Guide Basic Scanning 2. Start Document Capture. Select Finder > Go > Applications > Epson Software > Document Capture. Note: You may need to select the scanner you want to use from the scanners list. 3. Click . The Scan Settings window is displayed.
User's Guide Basic Scanning 4. Make the following settings. ❏ Source: Select the source where the original is placed. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color you want to use to save the scanned image. ❏ Rotation: Select the rotation angle depending on the original you want to scan. ❏ Resolution: Select the resolution. Note: You can also adjust the image using following items.
User's Guide Basic Scanning Note: ❏ Make sure that Epson Scan 2 is installed on your computer and the scanner is connected to your computer correctly. ❏ When Document Capture Pro (Windows) or Document Capture (Mac OS X) is installed on your computer, you can assign the job to a button on the scanner and run the job by pressing it. However, this is not available over a wireless connection. ❏ When using a wireless connection, launch Epson Scan 2 on your computer before scanning. 1. Place the original. 2.
User's Guide Advanced Scanning Advanced Scanning Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode) You can scan different sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the scanner starts scanning automatically when originals are loaded in the ADF. You can also use the card slot to scan plastic cards in Automatic Feeding Mode. 1. Start Epson Scan 2. 2. Select Automatic Feeding Mode on the Main Settings tab. 3.
User's Guide Advanced Scanning The light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your computer. 5. Make sure the feed selector on the scanner is set correctly. To scan originals using ADF, set the feed selector to feed selector to 6. (ADF). To scan a plastic card using the card slot, set the (card). Adjust the edge guides, and then place the original in the ADF until it is fed automatically into the ADF.
User's Guide Advanced Scanning Note: Some items may not be available depending on other settings you made. Related Information & “Unsharp Mask” on page 66 You can enhance and sharpen the outlines of the image. & “Descreening” on page 66 You can remove moiré patterns (web-like shadows) that appear when scanning printed paper such as a magazine. & “Text Enhancement” on page 67 You can make blurred letters in the original clear and sharp. You can also reduce the offset or unevenness of the background.
User's Guide Advanced Scanning You can adjust the gamma (brightness of the intermediate range) for the whole image. If the image is too light or too dark, you can adjust the brightness. & “Threshold” on page 69 You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area becomes larger. Decrease the threshold, the white color area becomes larger. & “Skip Blank Pages” on page 69 You can skip blank pages if there are any in the originals.
User's Guide Advanced Scanning Image Option You can select the effect for the scanned image. Text Enhancement You can make blurred letters in the original clear and sharp. You can also reduce the offset or unevenness of the background. You can select the level of the effect when selecting the Main Settings tab > Image Type > Color or Grayscale. Note: To use this feature, set the Resolution on the Main Settings tab to 600 dpi or less.
User's Guide Advanced Scanning If you select Customize from the color list in Dropout, you can make settings for the color you want to remove while checking the preview window (for Windows only). Note: This feature is not available when selecting the Main Settings tab > Image Type > Auto or Color. Color Enhance You can enhance the color specified for the scanned image, and then save it in grayscale or black and white. For example, you can enhance letters or lines that are in light colors.
User's Guide Advanced Scanning Note: This feature is not available depending on the settings on the Main Settings tab > Image Type or the settings on the Advanced Settings tab. Gamma You can adjust the gamma (brightness of the intermediate range) for the whole image. If the image is too light or too dark, you can adjust the brightness. Note: This feature is not available depending on the settings on the Main Settings tab > Image Type or the settings on the Advanced Settings tab.
User's Guide Advanced Scanning Edge Fill You can remove the shadow created around the scanned image. For double-sided scanning, the settings for the edge fill range are mirror-reversed for the back of the original. If you select Settings, the Edge Fill Level screen is displayed, and you can adjust the edge fill ranges for the top, bottom, left, and right. Note: The effect of this feature cannot be checked in the preview window. Correct Document Skew You can correct the slant of the original.
User's Guide Advanced Scanning Remove Punch Holes You can remove the shadows of holes on the scanned image when scanning originals with punched holes. You can remove the shadows of round or square punch holes that are within a range of 20 mm (0.79 in.) from the edges of the original. Note: ❏ This feature is only available when you are scanning white or light colored originals. ❏ Depending on the scanned originals, the shadows of the punch holes may not be removed.
User's Guide Advanced Scanning Note: ❏ Text on the originals is recognized using Optical Character Recognition (OCR), and then embedded in the scanned image. ❏ This feature is only available when the EPSON Scan OCR component (Windows) or Epson Scan 2 OCR component (Mac OS X) is installed. 1. Place the original. 2. Start Epson Scan 2. 3. Make settings for each item on the Main Settings tab. 4. Click Preview. 5. Place the ejected original again when using the ADF. 6.
User's Guide Advanced Scanning 1. Place the original. 2. Start Document Capture Pro. 3. Click . The Scan window is displayed. 4. Make the scanning settings, and then click Scan. 5. Check the scanned images, and edit them if necessary. 6. When you have finished checking the image, click one of the destination icons. The Batch Save, Transfer Settings, or another window opens. 7. Select the Office format file you want to save as from the File Type list. 8.
User's Guide Advanced Scanning Various Types of Saving and Transferring Sorting and Saving Scanned Images into a Separate Folder (for Windows Only) You can sort scanned images automatically and save them to a separate folder using Document Capture Pro. To sort scanned images, you can use a variety of detection methods such as blank pages inserted between the originals or barcodes on the originals. 1.
User's Guide Advanced Scanning Note: ❏ Create a cloud service account before using this function. ❏ If you want to use Evernote as the destination, download the Evernote application from the Evernote Corporation Website, and then install it before using this feature. 1. Place the original. 2. Start Document Capture Pro (Windows) or Document Capture (Mac OS X). 3. Click . The Scan window is displayed. 4. Make the scanning settings, and then click Scan. 5.
User's Guide Advanced Scanning Uploading to an FTP Server You can upload scanned images to an FTP server using Document Capture Pro (Windows) or Document Capture (Mac OS X). 1. Place the original. 2. Start Document Capture Pro (Windows) or Document Capture (Mac OS X). 3. Click . The Scan window is displayed. 4. Make the scanning settings, and then click Scan. 5. Check the scanned images, and edit them if necessary. 6. When you have finished checking the image, click the icon.
User's Guide Advanced Scanning 7. Make settings for each item, and then click OK. The email client on your computer starts automatically, and the scanned image is attached to an email. Related Information & “Scanning Using Document Capture Pro (Windows)” on page 56 & “Scanning Using Document Capture (Mac OS X)” on page 59 & “Specifications of Originals and Placing Originals” on page 24 Printing Scanned Images You can print scanned images directly from an Epson printer connected to the computer.
User's Guide Advanced Scanning You can also assign the job to a button on the scanner, and run the job by pressing it. (Only when using a USB connection.) Note: Document Capture Pro and Document Capture do not support scanning from the button over a wireless connection. Setting a Job 1. Start Document Capture Pro (Windows) or Document Capture (Mac OS X). 2. Click the (Manage Job) icon on the main window. The Job Management window is displayed. 3.
User's Guide Advanced Scanning & “Scanning Using a Scanner Button” on page 61 & “Specifications of Originals and Placing Originals” on page 24 Scanning Business Cards Using Presto! BizCard You can scan business cards and convert them to editable text using Presto! BizCard. See the software’s help for more information on using the software and its functions. To display the help, select it from the software’s help menu. 1. Place the business card on the scanner. 2. Start Presto! BizCard.
User's Guide Advanced Scanning 4. Set each item on the Epson Scan 2 window, and then scan. The business card is scanned and converted into editable text in the Presto! BizCard window.
User's Guide Network Settings Network Settings Network Connection Types Wi-Fi Connection Connect the scanner and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
User's Guide Network Settings Note: AP mode is a connection method designed to replace Ad Hoc mode. Related Information & “Making AP Mode Settings” on page 93 & “Making AP Mode Settings Using Push Button” on page 95 Connecting to a Computer We recommend using the installer to connect the scanner to a computer. You can run the installer using one of the following methods. ❏ Setting up from the website Access the following website, and then enter the product name. http://epson.
User's Guide Network Settings ❏ Windows Select the connection type and then click Next. ❏ Mac OS X Select the connection type. Follow the on-screen instructions. The necessary software is installed.
User's Guide Network Settings Connecting to a Smart Device You can use the scanner from a smart device when you connect the scanner to the same Wi-Fi network (SSID) as the smart device. To use the scanner from a smart device, set up from Epson DocumentScan. Note: ❏ If you want to connect a computer and a smart device to the scanner at the same time, we recommend connecting the computer first. ❏ You can install Epson DocumentScan from App Store or Google Play.
User's Guide Network Settings 2. Turn on the scanner. You need to wait until Ready and 3. Hold down the lights on the scanner flash simultaneously. button on the scanner for at least three seconds. You need to wait until the Ready and lights on the scanner flash alternately.
User's Guide Network Settings 4. Hold down the [WPS] button on the access point until the security light flashes. When the Ready and minutes. lights on the scanner stay on, the connection has been established. It may take a few Note: ❏ If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details. ❏ Connection fails when the light turns on.
User's Guide Network Settings 1. Set the connection mode switch on the scanner to . Note: Even though the PIN code method sets up the scanner for Wi-Fi network, you need to set the connection mode switch to in this step. 2. Hold down the button on the scanner and turn it on. Continue holding down the 3. button until the Ready and lights on the scanner flash alternately.
User's Guide Network Settings Note: See the documentation provided with the access point for details on entering a PIN code. 4. Turn off the scanner. 5. Set the connection mode switch on the scanner to When the Ready and , and then turn on the scanner. lights on the scanner stay on, the connection has been established. Note: Connection fails when the light turns on. Restart the scanner and access point, move them closer together, and then try the network settings again.
User's Guide Network Settings Making Wi-Fi Settigs by Using EpsonNet Config You can use EpsonNet Config to connect the scanner to a Wi-Fi network. Connect the scanner to your computer using a AP mode first to register the Wi-Fi network settings on the scanner. Next, reboot the scanner in Wi-Fi connection mode to connect it to your Wi-Fi network. Check the following settings before you start. ❏ EpsonNet Config is installed on your computer.
User's Guide Network Settings 2. Select your scanner from the list, and then click Configuration. 3. Select Network Interface > Network > Basic (Wireless).
User's Guide Network Settings 4. Make the necessary settings for your Wi-Fi connection. Item Settings Communication Mode Set to Infrastructure SSID Set the SSID of the access point you want to connect to. Security Level Set the security level of your wireless connection. WEP Settings Set the password of your wireless connection. WPA Settings Note: ❏ Make additional settings if necessary.
User's Guide Network Settings 7. Turn off the scanner. 8. Connect your computer to your Wi-Fi network. 9. Set the connection mode switch on the scanner to .
User's Guide Network Settings 10. Turn on the scanner. When the Ready and lights on the scanner stay on, the connection has been established. Related Information & “Making AP Mode Settings” on page 93 & “Basic Scanning” on page 52 & “Advanced Scanning” on page 63 & “Network Problems” on page 124 Making AP Mode Settings This method allows you to connect the scanner directly to devices without an access point. The scanner acts as an access point.
User's Guide Network Settings 1. Set the connection mode switch on the scanner to 2. Turn on the scanner. You need to wait until the Ready and 3. . lights stay on. Connect from the smart device or computer to the scanner using the scanner’s SSID and password. Note: ❏ You can check the SSID and password on the label stuck to the bottom face of the scanner. ❏ See the documentation provided with your smart device or computer for the operating instructions.
User's Guide Network Settings Making AP Mode Settings Using Push Button You can setup AP mode by pushing the WPS push button or by using the WPS function if your device supports this method. Note: ❏ Before connecting the scanner to the network, check that your device supports the WPS function. ❏ See the documentation provided with your smart device or computer for the operating instructions. 1. Set the connection mode switch on the scanner to 2. Turn on the scanner.
User's Guide Network Settings 3. Hold down the button on the scanner for at least three seconds until the Ready and scanner flash alternately. lights on the The scanner enters standby status for WPS connection for two minutes, and the Ready and 4. lights stay on. On the device you want to connect the scanner to, press the WPS button or start the WPS function. You need to finish this step within approximately two minutes. Otherwise, the standby status for WPS connection is cancelled.
User's Guide Network Settings Replacing or Adding New Access Points If the SSID changes due to the replacement of an access point, or an access point is added and a new network environment is established, re-set the Wi-Fi settings. Related Information & “Changing the Connection Method to a Computer” on page 97 Changing the Connection Method to a Computer Using the installer and re-set up in a different connection method.
User's Guide Network Settings ❏ Mac OS X Select how you want to connect the scanner to your computer. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Set the connection mode switch on the scanner to .
User's Guide Network Settings 2. Hold down the button on the scanner and turn it on. Continue holding down the 3. button until the Ready and Turn off the scanner. 99 lights on the scanner flash alternately.
User's Guide Maintenance Maintenance Cleaning Outside the Scanner Wipe off any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water. c Important: ❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur. ❏ Do not let water get inside the product. This could cause a malfunction to occur. ❏ Never open the scanner case. 1. Press the P button to turn off the scanner. 2. Unplug the AC adapter from the scanner.
User's Guide Maintenance 3. Pull the edge of the scanner cover firmly at the d mark to open it. 4. Wipe off any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a soft cloth. c Important: ❏ Do not place too much force on the glass surface. ❏ Do not use a brush or a hard tool. Any scratches on the glass may affect the scan quality. ❏ Do not spray cleaner directly onto the glass surface.
User's Guide Maintenance 5. Hold the hooks on both sides of the separation pad, and then remove it. 6. Wipe off any stains on the separation pad using a soft cloth.
User's Guide Maintenance 7. Put the separation pad into the groove in the body to install it. 8. Remove the cover of the pickup roller.
User's Guide Maintenance 9. Remove the pickup roller. 10. Wipe off any stains on the pickup roller using a soft cloth. 11. Slide the pickup roller to the left and insert it into the metallic axis in the body.
User's Guide Maintenance 12. Install the cover of the pickup roller. 13. Plug in the AC adapter, and then turn on the scanner. button for more than two seconds while opening the scanner cover. The rollers on the bottom and 14. Press the the output slot move momentarily, and then the scanner enters cleaning mode. The rollers rotate a bit each time you press the button. Press the button to move the rollers, and then wipe the surface of the rollers with a soft cloth. Repeat this steps several times.
User's Guide Maintenance ! Caution: Be careful not to get your hands or hair caught in the mechanism when operating the roller. This could cause an injury. 15. Press the edge of the scanner cover firmly at the d mark to close it. The scanner exits cleaning mode.
User's Guide Maintenance 3. Pull the edge of the scanner cover firmly at the d mark to open it. 4. Remove the cover of the pickup roller.
User's Guide Maintenance 5. Remove the pickup roller. Note: Dispose of the used pickup roller following the rules and regulations of your local authority. Do not disassemble them. 6. Slide the new pickup roller to the left and insert it into the metallic axis in the body.
User's Guide Maintenance 7. Install the cover of the pickup roller. c Important: Make sure the pickup rollers are installed correctly if the cover is hard to close. 8. Press the edge of the scanner cover firmly at the d mark to close it. 9. Plug in the AC adapter, and then turn on the scanner. 10. Reset the scan number using Epson Scan 2 Utility. Replacing the Separation Pad 1. Press the P button to turn off the scanner. 2. Unplug the AC adapter from the scanner.
User's Guide Maintenance 3. Pull the edge of the scanner cover firmly at the d mark to open it. 4. Hold the hooks on both sides of the separation pad, and then remove it. Note: Dispose of the used separation pad following the rules and regulations of your local authority. Do not disassemble them.
User's Guide Maintenance 5. Put the new separation pad into the groove in the body to install it. 6. Press the edge of the scanner cover firmly at the d mark to close it. 7. Plug in the AC adapter, and then turn on the scanner. 8. Reset the scan number using Epson Scan 2 Utility. Resetting the Number of Scans Reset the number of scans using the Epson Scan 2 Utility after replacing the pickup roller or the separation pad. 1. Turn on the scanner. 2. Start Epson Scan 2 Utility.
User's Guide Maintenance ❏ Mac OS X Select Go > Applications > EPSON Software > Epson Scan 2 Utility. 3. Click the Counter tab. 4. Click Reset for the pickup roller or the separation pad. Related Information & “Pickup Roller Codes” on page 19 & “Separation Pad Codes” on page 19 Energy Saving You can save energy by using the sleep mode or auto power off mode when no operations are performed by the scanner. You can set the time period before the scanner enters sleep mode and turns off automatically.
User's Guide Maintenance ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS X Select Go > Applications > EPSON Software > Epson Scan 2 Utility. 2. Click the Power Save tab. 3. Set the Sleep Timer (minutes) or Power Off Timer (minutes), and then click Set.
User's Guide Maintenance 1. Press the P button to turn off the scanner. 2. Unplug the AC adapter from the scanner. 3. Remove the USB cable. 4. Store the input tray extension to close the input tray. 5. When transporting the scanner, attach the packing materials that came with the scanner, and then repack the scanner in its original box or a sturdy box.
User's Guide Maintenance ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. ❏ Mac OS X Select Finder > Go > Applications > Epson Software > EPSON Software Updater. c Important: Do not turn off the computer or the scanner while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater.
User's Guide Solving Problems Solving Problems Scanner Problems Scanner Lights Indicate an Error Check the following if the scanner lights indicate an error. ❏ Make sure there are no originals jammed in the scanner. ❏ When feeding multiple originals, open the ADF cover and remove the originals. Next, close the ADF cover. ❏ Make sure the scanner cover is closed. ❏ Make sure the scanner is connected to your computer properly. If a Wi-Fi connection error has occurred, check the Wi-Fi connection settings.
User's Guide Solving Problems The Scanner Turns Off when Running on the Battery ❏ Connect the AC adapter to the scanner. ❏ Use the scanner within the operating temperature range. The scanner may turn off suddenly under low or high temperatures. ❏ Power Save settings might be set in Epson Scan 2 Utility. Start Epson Scan 2 Utility, select the Power Save tab, and then check the settings. To start Epson Scan 2 Utility, see following for details.
User's Guide Solving Problems ❏ Make sure the scanner is turned on. ❏ Wait until the status light stops flashing indicating that the scanner is ready to scan. ❏ Connect the scanner directly to the computer’s USB port. The scanner may not work properly when connected to the computer through one or more USB hubs. ❏ If you are using any TWAIN-compliant applications, make sure that the correct scanner is selected as the scanner or source setting.
User's Guide Solving Problems Removing Jammed Originals from the Scanner If an original has jammed inside the scanner, follow these steps to remove it. Note: If the AC adapter is disconnected while scanning, the scanner stops and an error is displayed. Do not disconnect the AC adapter when scanning. 1. Remove all originals remaining in the input tray. 2. Pull the edge of the scanner cover firmly at the d mark to open it.
User's Guide Solving Problems 3. Carefully remove any originals remaining inside the scanner. 4. Press the edge of the scanner cover firmly at the d mark to close it. The Originals Get Dirty Clean the inside of the scanner. Related Information & “Cleaning Inside the Scanner” on page 100 Scanning Takes a Long Time ❏ If the scanner is running on a USB power supply, scanning speed is reduced. If you want to increase the scanning speed, connect the AC adapter to the scanner.
User's Guide Solving Problems ❏ When using security software, exclude the TWAIN.log file from monitoring, or set the TWAIN.log as a readonly file. For more information on your security software’s functions, see the help and so on supplied with the software. The TWAIN.log file is saved in the following locations. ❏ Windows 10/Windows 8.
User's Guide Solving Problems Expanding or Contracting the Scanned Image When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments feature in Epson Scan 2 Utility. This feature is only available for Windows. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2. 1. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Windows 8.
User's Guide Solving Problems ❏ On the Advanced Settings tab in Epson Scan 2, set Descreening. ❏ Change the resolution, and then scan again. Related Information & “Descreening” on page 66 You can remove moiré patterns (web-like shadows) that appear when scanning printed paper such as a magazine.
User's Guide Solving Problems Related Information & “Saving as a Searchable PDF” on page 71 & “Text Enhancement” on page 67 You can make blurred letters in the original clear and sharp. You can also reduce the offset or unevenness of the background. & “Threshold” on page 69 You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area becomes larger. Decrease the threshold, the white color area becomes larger.
User's Guide Solving Problems Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the scanner even though network settings of the scanner are no problem, see the following. ❏ When you are using multiple access points at the same time, you may not be able to use the scanner from the computer or smart device depending on the settings of the access points.
User's Guide Solving Problems ❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the scanner because the scanner only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as the scanner. ❏ Most access points have a privacy separator feature that blocks communication between connected devices.
User's Guide Solving Problems Checking the SSID for the Computer Windows Select Control Panel > Network and Internet > Network and Sharing Center. Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. The Scanner Suddenly Cannot Scan over a Network Connection ❏ When you have changed your access point or provider, try making network settings for the scanner again.
User's Guide Solving Problems ❏ When scanning from the scanner button, make sure you start Epson Scan 2 on your computer before pressing the scanner button.
User's Guide Solving Problems ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button and select Control Panel. 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 Select Uninstall a program in Programs.
User's Guide Solving Problems 6. Select the application you want to uninstall, and then click Uninstall. c Important: The Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and you only want to delete some of the drivers, delete all of them first, and then install the necessary scanner drivers again. Note: If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller.
User's Guide Technical Specifications Technical Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Portable sheet-feed, one pass duplex color scanner Photoelectric device CIS Effective pixels 5,100×8,700 at 600 dpi 5,100×13,200 at 300 dpi Light source RGB LED Scanning resolution 600 dpi (main scan) 600 dpi (sub scan) Output resolution 50 to 1,200 dpi (in 1 dpi increments)*1 Document Size Max: 215.9×1,117.6 mm (8.
User's Guide Technical Specifications Interface*2 Super-Speed USB IEEE802.11b/g/n *1 50 to 300 dpi (368.3 to 1,117.6 mm (14.5 to 44 in.) in length) *2 You cannot use a USB and network connection at the same time. Wi-Fi Specifications Standards IEEE802.11b/g/n Frequency Range 2.4 GHz Maximum radio-frequency power transmitted 18.2 dBm (EIRP) Coordination Modes Infrastructure mode, AP mode *1 *2 Wireless Security WEP (64/128bit), WPA2-PSK (AES)*1 *3 *1 Not supported for IEEE 802.11b.
User's Guide Technical Specifications Power Consumption * USB Connection ❏ Operating: Approx. 8 W ❏ Ready mode: Approx. 2.6 W ❏ Sleep mode: Approx. 1.2 W ❏ Power off: 0.5 W or below Wi-Fi Connection ❏ Operating: Approx. 10 W ❏ Ready mode: Approx. 3.9 W ❏ Sleep mode: Approx. 2.4 W ❏ Power off: 0.5 W or below * When the battery is fully charged. AC Adapter Electrical Specifications Model A491H (AC 100 to 240 V) A492E (AC 220 to 240 V) Rated Input Current 0.
User's Guide Technical Specifications Environmental Specifications Temperature Humidity When operating 5 to 35 °C (41 to 95 °F) When charging 8 to 35 °C (47 to 95 °F) When stored –20 to 60 °C (–4 to 140 °F) When operating 15 to 80% (without condensation) When stored 15 to 85% (without condensation) Operating conditions Ordinary office or home conditions. Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions.
User's Guide Standards and Approvals Standards and Approvals Standards and Approvals for U.S. Models Product EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Askey Computer Corporation Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Standards and Approvals For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxembourg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product.
User's Guide Where to Get Help Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
User's Guide Where to Get Help Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: http://www.
User's Guide Where to Get Help Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
User's Guide Where to Get Help Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.
User's Guide Where to Get Help Province Company Name Address Phone E-mail WEST KALIMANTAN ESC Pontianak PEKANBARU ESC PEKANBARU DKI JAKARTA EAST JAWA BANTEN ESS JAKARTA KEIAI ESS SURABAYA ESS SERPONG CENTRAL JAWA ESS SEMARANG EAST KALIMANTAN ESC SAMARINDA SOUTH SUMATERA ESC PALEMBANG EAST JAVA ESC JEMBER JL. NUSA INDAH I NO. 40A PONTIANAK KALBAR 78117 (+62561)735507 JL. TUANKU TAMBUSAI NO. 353 PEKANBARU RIAU (+62761)21420 WISMA KEIAI LT. 1 JL. JEND. SUDIRMAN KAV.
User's Guide Where to Get Help Internet Home Page http://www.epson.com.
User's Guide Where to Get Help Helpline ❏ Service, product information, and ordering consumables (BSNL Lines) Toll-free number: 18004250011 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) ❏ Service (CDMA & Mobile Users) Toll-free number: 186030001600 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation
