User's Guide NPD5669-02 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of the Seiko Epson Corporation. ® ❏ Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ❏ Apple, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
User's Guide Contents Contents Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Mixture of Originals. . . . . . . . . . . . . . . . . . . . . .45 Copyright Trademarks Basic Scanning Scanning Using Epson Scan 2. . . . . . . . . . . . . . . . . 48 Required Settings for Special Originals in Epson Scan 2. . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Setting a Resolution That Suits the Scanning Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Solving Problems Where to Get Help Scanner Problems. . . . . . . . . . . . . . . . . . . . . . . . . 98 Scanner Lights Indicate an Error. . . . . . . . . . . . .98 The Scanner Does Not Turn On. . . . . . . . . . . . . 98 Problems Starting Scanning. . . . . . . . . . . . . . . . . . 98 Cannot Start Epson Scan 2. . . . . . . . . . . . . . . . . 98 Pressing a Scanner Button Does Not Start the Correct Application. . . . . . . . . . . . . . . . . . . . . . 99 Paper Feeding Problems. . .
User's Guide About This Manual About This Manual Introducing the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Setup Guide (paper manual) Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems.
User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the product and options. ❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Unplug the product, options, and the AC adapter, and refer servicing to qualified service personnel under the following conditions: The AC adapter or plug is damaged; liquid has entered the product, options, or the AC adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options, or the AC adapter does not operate normally or exhibits a distinct change in performance.
User's Guide Scanner Basics Scanner Basics Part Names and Functions Front A ADF (Automatic Document Feeder) Feeds loaded originals automatically. B Edge guides Feeds originals straight into the scanner. Slide to the edges of the originals. C Input tray D Input tray extension Loads originals. Pull out the tray extension if originals are too big for the input tray. This prevents paper from curling and causing paper jams.
User's Guide Scanner Basics Back A Security slot Inserts a security lock for theft prevention. B USB port Connects a USB cable. C DC inlet Connects the AC adapter. A Scanner cover Pull the cover open lever and open the scanner cover when cleaning inside of the scanner and removing jammed paper. B Cover open lever Pull the cover open lever and open the scanner cover. C Pickup roller Feeds originals. This needs to be replaced when the number of scans exceeds the service number of papers.
User's Guide Scanner Basics Buttons and Lights on the Control Panel Buttons and Lights A Power button Turns the scanner on or off. Power light On: The scanner is ready to be used. Flashing: The scanner is scanning, waiting to scan, processing, or sleeping. Off: The scanner cannot be used because the power is off or an error has occurred. B Automatic Feeding Mode light The scanner is in Automatic Feeding Mode. Scanning starts when an original is placed in the input tray.
User's Guide Scanner Basics Error Indicators Scanner errors Indicators Flashing Situation Solutions A paper jam or double feed occurred. Open the scanner cover, and then remove jammed originals. Close the cover to release the error. Load the originals again. The scanner cover is opened. Close the scanner cover. A fatal error has occurred. Turn the power off and on again. If the error continues to occur, contact your local dealer.
User's Guide Scanner Basics Separation feeding You should normally use separation feeding. Documents with multiple pages are fed one sheet at a time. Non Separation feeding Use this when scanning special documents such as folded documents, plastic cards, carrier sheets, and so on. Scanning is performed without separating the documents. Information on Applications This section introduces the software products available for your scanner. The latest software can be installed at the Epson Web site.
User's Guide Scanner Basics Separation Function: You can automatically process complicated sorting or organizing by using a variety of detection methods such as blank pages with/without barcodes which are inserted between the originals, or barcodes on the originals. You can also sort multiple scanned images as separate files and save each file in specific folders by using these methods or by setting specific pages.
User's Guide Scanner Basics Roller Assembly Kit Codes Parts (the pickup roller and a separation roller) should be replaced when the number of scans exceeds the service number. Use dedicated parts with the roller axis in blue. You can check the latest number of scans in Epson Scan 2 Utility.
User's Guide Specifications of Originals and Placing Originals Specifications of Originals and Placing Originals Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the ADF. General Specifications for Originals being Scanned Type of Original Thickness Size Plain paper 50 to 209 g/m2 Fine paper Plastic cards: 1.24 mm (0.05 in.) or less (including emboss) Maximum (single sided): 215.9×3,048 mm (8.5×120 in.
User's Guide Specifications of Originals and Placing Originals Specifications of Standard Size Originals The list of the standard size originals you can load on the scanner. Size Measurement Thickness Paper Type Loading Capacity * Legal 215.9×355.6 mm 50 to 209 g/m2 Plain paper Thickness of the originals stack: under 8 mm (0.31 in.) (8.5×14 in.) Fine paper Recycled paper 80 g/m2: 50 sheets The loading capacity varies depending on the paper type. Letter 215.9×279.
User's Guide Specifications of Originals and Placing Originals Size Thickness Paper Type Loading Capacity Width: 50.8 to 215.9 mm 50 to 130 g/m2 Plain paper 1 sheet (2.0 to 8.5 in.) Fine paper Length (single sided): 393.8 to 3048.0 mm Recycled paper (15.5 to 120.0 in.) Length (double sided): 393.8 to 2032.0 mm (15.5 to 80.0 in.) Specifications of Receipts The specifications of receipts that you can load into the scanner. Size Thickness Paper Type Loading Capacity Width: 76.2 to 215.
User's Guide Specifications of Originals and Placing Originals Type Size Thickness Loading Capacity of the Carrier Sheet Originals that cannot be loaded directly into the scanner A3*1 0.3 mm (0.012 in.) or less 1 sheet A4 (excluding the thickness of the Carrier Sheet) B4*1 Letter Legal*1 B5 A5 B6 A6 A8 Custom size: ❏ Width: up to 431.8 mm (17 in.) *2 ❏ Length: up to 297 mm (11.7 in.) *3 *1 Fold in half to set. *2 Originals that are wider than 215.9 mm (8.5 in.) need to be folded in half.
User's Guide Specifications of Originals and Placing Originals ❏ Curled originals ❏ Coated paper ❏ Thermal paper ❏ Originals with punch holes ❏ Originals with folded corners ❏ Thick originals ❏ Laminated cards Note: ❏ To scan delicate originals or originals that are easily crinkled, use the Carrier Sheet (sold separately). ❏ Labels or stickers must be firmly stuck to the originals with no glue protruding. ❏ Try to flatten the curled originals before scanning.
User's Guide Specifications of Originals and Placing Originals Related Information & “Photographs” on page 40 Placing Originals Standard Size Originals Specifications of Standard Size Originals The list of the standard size originals you can load on the scanner. Size Measurement Thickness Paper Type Loading Capacity * Legal 215.9×355.6 mm 50 to 209 g/m2 Plain paper Thickness of the originals stack: under 8 mm (0.31 in.) (8.5×14 in.
User's Guide Specifications of Originals and Placing Originals Placing Standard Size Originals 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. Note: ❏ For A4 size or larger originals, make sure you pull out and extend the input tray extension. ❏ Make sure you pull out and extend the output tray extensions, and raise the stopper so that the ejected originals can be stacked comfortably on the output tray.
User's Guide Specifications of Originals and Placing Originals 4. Fan the originals. Hold both ends of the originals and fan them a few times. 5. Align the edges of the originals. 6. Load the originals into the input tray facing down with the top edge facing into the ADF. Slide the originals into the ADF until they meet resistance. Note: Load business cards horizontally.
User's Guide Specifications of Originals and Placing Originals 7. Slide the edge guides to fit the edge of the originals making sure there are no gaps between the originals and the edge guides. Otherwise, the originals may be fed skewed. Note: When scanning originals with punch holes such as loose leaf paper, load the originals with the holes facing the side or facing down. Make sure that the edges of the punch holes do not have burrs or curls.
User's Guide Specifications of Originals and Placing Originals Placing Long Paper 1. Open the input tray, and then slide out the output tray. Note: Do not extend the input tray extension and output tray extensions and do not raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Raise the page separation lever.
User's Guide Specifications of Originals and Placing Originals 4. Load the original straight into the input tray, facing down with the top edge facing into the ADF. Slide the original into the ADF until it meets resistance. 5. Adjust the edge guides to fit the edge of the long paper making sure there are no gaps between the edge of the paper and the edge guides. Otherwise, the originals may be fed skewed.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You can scan single sided long paper up to 3,048 mm (120 inches) in length with a resolution of 300 dpi or less, double sided long paper up to 2,032 mm (80 inches) with a resolution of 300 dpi or less. ❏ You need to specify the paper size in Epson Scan 2. There are three ways to specify the paper size in Epson Scan 2. Select Auto Detect (Long Paper) to detect the size automatically.
User's Guide Specifications of Originals and Placing Originals * Size Thickness Paper Type Loading Capacity Width: 76.2 to 215.9 mm 50 to 130 g/m2 Plain paper 1 sheet (3.0 to 8.5 in.) Fine paper Length: 393.8 to 3048.0 mm Recycled paper (15.5 to 120.0 in.) Thermal paper * Thermal paper may not be successfully scanned. Placing Receipts To place receipts, see the section on placing long paper.
User's Guide Specifications of Originals and Placing Originals Placing Plastic Cards 1. Open the input tray, and then slide out the output tray and raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Raise the page separation lever.
User's Guide Specifications of Originals and Placing Originals 4. Load the plastic cards into the input tray facing down with the top edge facing into the ADF. Slide the plastic cards into the ADF until they meet resistance. c Important: Do not load plastic cards vertically.
User's Guide Specifications of Originals and Placing Originals 5. Slide the edge guides to fit the edge of the plastic cards. Related Information & “Required Settings for Special Originals in Epson Scan 2” on page 51 Large Size Originals Specifications of Large Size Originals By folding the originals in half, you can scan originals larger than A4 size, such as A3 or B4 sizes. You can also use the Carrier Sheet sold separately.
User's Guide Specifications of Originals and Placing Originals Placing Large Size Originals Placing Large Size Originals without the Carrier Sheet 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Raise the page separation lever.
User's Guide Specifications of Originals and Placing Originals 4. Fold the original in half so that the side to be scanned is facing out, with the right side at the front, and then load it into the input tray with the top edge facing into the ADF. Slide the original into the ADF until it meets resistance. c Important: Do not load the document with the open side facing down. 5. Slide the edge guides to fit the edge of the document making sure there are no gaps between the document and the edge guides.
User's Guide Specifications of Originals and Placing Originals Related Information & “Required Settings for Special Originals in Epson Scan 2” on page 51 Placing Large Size Originals with the Carrier Sheet 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Raise the page separation lever.
User's Guide Specifications of Originals and Placing Originals 4. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the carrier sheet by folding it in half so that the side to be scanned is facing out, with the right side at the front. 5. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 6.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ To scan both sizes and stitch them together, select Double-Sided from Scanning Side and select Left & Right from Stitch Images in Epson Scan 2. See the Epson Scan 2 help for details. ❏ To use the Auto Detect function from the Document Size setting, select Carrier Sheet as the Document Source.
User's Guide Specifications of Originals and Placing Originals Placing Irregular Shaped Originals 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Raise the page separation lever.
User's Guide Specifications of Originals and Placing Originals 4. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the center of the Carrier Sheet with the side to be scanned facing down. 5. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 6.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2, select Auto Detect or select Customize to create a custom document size. To use the Auto Detect function from the Document Size setting, select Carrier Sheet as the Document Source.
User's Guide Specifications of Originals and Placing Originals 2. Slide the edge guides on the input tray all the way out. 3. Raise the page separation lever. 4. Place the Carrier Sheet with the illustration on the front edge facing up and place the photo in the center of the Carrier Sheet with the side to be scanned facing down.
User's Guide Specifications of Originals and Placing Originals 5. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 6. Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
User's Guide Specifications of Originals and Placing Originals Envelopes Specifications of Envelopes The specification of envelopes you can load into the scanner. Size Measurement Thickness Loading Capacity C6 114×162 mm (4.49×6.38 in.) 0.38 mm (0.015 in.) or less 1 envelope (standard size) DL 110×220 mm (4.33×8.66 in.) (standard size) Placing Envelopes 1. Open the input tray and extend the input tray extension.
User's Guide Specifications of Originals and Placing Originals 3. Raise the page separation lever. 4. Load the envelopes into the input tray facing down making sure that the opened edge (flap side) of the envelope is facing to the side. For envelopes with the opened edge (flap side) on the shorter side, you can load the envelope with the opened edge (flap side) facing up. Slide the envelopes into the ADF until they meet resistance. c Important: Do not load envelopes with adhesives on them.
User's Guide Specifications of Originals and Placing Originals Note: ❏ Envelopes that are not opened by cutting sharply at the flap edge may not be scanned correctly. ❏ Envelopes that have not yet been sealed can be loaded with the flap open and facing up. 5. Slide the edge guides to fit the edge of the envelopes making sure there are no gaps between the envelopes and the edge guides. Otherwise, the envelopes may be fed skewed.
User's Guide Specifications of Originals and Placing Originals Placing a Mixture of Originals at Different Sizes 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. Note: To stop the originals from bumping into the output tray and falling off the tray, store the output tray and do not use it to stack the ejected originals. 2. Slide the edge guides on the input tray all the way out. 3.
User's Guide Specifications of Originals and Placing Originals 4. Load the originals at the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Note: ❏ Load the originals into the input tray facing down with the top edge facing into the ADF. ❏ Slide the originals into the ADF until they meet resistance. 5. Slide the edge guides to fit the edges of the widest original.
User's Guide Basic Scanning Basic Scanning Scanning Using Epson Scan 2 You can scan the originals using detailed settings that are suitable for text documents. 1. Place the original. 2. Start Epson Scan 2. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Basic Scanning ❏ Scanning Side: Select the side of the original you want to scan. Select Double-Sided to scan both sides of the originals. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: ❏ ADF is set as the Document Source automatically. ❏ On the Main Settings tab, you can also make the following settings.
User's Guide Basic Scanning 5. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. After selecting the save format, select Options from the list. ❏ File Name: Check the save file name displayed. You can change settings for file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Basic Scanning Required Settings for Special Originals in Epson Scan 2 You need to set certain items on the Main Settings tab in Epson Scan 2 when scanning special originals. Type of Original Required Settings Plastic cards Select Plastic Card (Landscape) from the Document Size list. Carrier Sheet ❏ To use the Auto Detect function from the Document Size setting, select Carrier Sheet as the Document Source.
User's Guide Basic Scanning Purpose Resolution (Reference) Displaying on a screen Up to 200 dpi Sending by email Using Optical Character Recognition (OCR) 200 to 300 dpi Creating a text searchable PDF Printing using a printer 200 to 300 dpi Sending by fax Scanning Using Document Capture Pro (Windows) This application allows you to perform various tasks such as saving the image to your computer, sending it by email, printing, and uploading to a server or a cloud service.
User's Guide Basic Scanning 2. Click Job Settings. The job list screen is displayed. Note: A preset job is available that allows you to save scanned images as a PDF. When using this job, skip this procedure and go to procedure 10. 3. Click New Job. The Job Settings screen is displayed.
User's Guide Basic Scanning 4. Set the Job Name. 5. Make scanning settings on the 1. Scan tab. ❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the originals. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color you want to use to save the scanned image. ❏ Rotation: Select the rotation angle depending on the original you want to scan. ❏ Resolution: Select the resolution.
User's Guide Basic Scanning Note: You can also adjust the image using following items. ❏ Text Enhancement: Select to make blurred letters in the original clear and sharp. ❏ Correct Document Skew: Select to correct the slant of the original. ❏ Skip Blank Page: Select to skip blank pages if there are any in the originals. ❏ Detailed Settings button: Select to use Epson Scan 2 features to adjust scanned images. 6. Click 2. Save, and then make the save settings.
User's Guide Basic Scanning 7. Click 3. Send, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click Help for details on each item. Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance.
User's Guide Basic Scanning 12. Click the job icon. The selected job is performed. 13. Follow the on-screen instructions. The scanned image is saved using the settings you made for the job. Note: You can scan the originals and send the scanned image without using the job. Click click the destination to which you want to send the scanned image.
User's Guide Basic Scanning 1. Start Document Capture. Select Finder > Go > Applications > Epson Software > Document Capture. Note: You may need to select the scanner you want to use from the scanners list. 2. Click . The Job List screen is displayed. Note: A preset job is available that allows you to save scanned images as a PDF. When using this job, skip this procedure and go to procedure 10.
User's Guide Basic Scanning 3. Click the + icon. The job setting screen is displayed. 4. Set the Job Name.
User's Guide Basic Scanning 5. Make scanning settings on the Scan tab. ❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the originals. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color you want to use to save the scanned image. ❏ Rotation: Select the rotation angle depending on the original you want to scan. ❏ Resolution: Select the resolution. Note: You can also adjust the image using following items.
User's Guide Basic Scanning 6. Click Output, and then make the output settings. ❏ Save in: Select the save folder for the scanned image. ❏ Example of File Name: Display an example of the file name for the current settings. ❏ Prefix Character: Set a prefix for the file name. ❏ Date: Add the date to the file name. ❏ Time: Add the time to the file name. ❏ Page Counter: Add the page counter to the file name. ❏ File Type: Select the save format from the list.
User's Guide Basic Scanning 7. Click Destination, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click the ? (Help) icon for details on each item. Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance.
User's Guide Basic Scanning 12. Select the job from the pull down list, and then click the icon. The selected job is performed. 13. Follow the on-screen instructions. The scanned image is saved using the settings you made for the job. Note: and make scanning settings, You can scan the originals and send the scanned image without using the job. Click and then click Scan. Next, click the destination to which you want to send the scanned image.
User's Guide Basic Scanning Assigning a Job to the Control Panel (Windows) Explains how to assign a job to the scanner’s control panel in Document Capture Pro. See the Document Capture Pro help for details on the features. 1. Start Document Capture Pro. 2. Click Job Settings on the top screen The Job List is displayed. 3. Click Button Assignment. The Button Assignment screen is displayed. 4. Select the job you want to run on the control panel from the pull-down menu. 5.
User's Guide Basic Scanning Scanning Using a Scanner Button You can scan using the button on your scanner. Note: ❏ Make sure that Epson Scan 2 is installed on your computer and the scanner is connected to your computer correctly. ❏ When Document Capture Pro (Windows) or Document Capture (Mac OS) is installed on your computer, you can assign the job to a button on the scanner and run the job by pressing it. 1. Place the original. 2. Make sure the page separation lever on the scanner is set correctly.
User's Guide Advanced Scanning Advanced Scanning Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode) You can scan different sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the scanner starts scanning automatically when originals are loaded in the ADF. 1. Start Epson Scan 2. 2. Select Automatic Feeding Mode on the Main Settings tab. 3. Make other settings for scanning on the Epson Scan 2 main window. 4. Click Scan.
User's Guide Advanced Scanning The light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your computer. 5. Make sure the page separation lever on the scanner is set correctly. To scan normal originals such as A4 paper, set the lever to (separation feeding). To scan special originals such as folded documents, plastic cards, or carrier sheets, set the lever to 6. (non separation feeding).
User's Guide Advanced Scanning Note: ❏ Some items may not be available depending on other settings you made. ❏ Depending on the original, the scanned images may not be adjusted correctly. Related Information & “Remove Background” on page 69 You can remove the background of the originals. & “Text Enhancement” on page 69 You can make blurred letters in the original clear and sharp. You can also reduce the offset or unevenness of the background.
User's Guide Advanced Scanning You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area becomes larger. Decrease the threshold, the white color area becomes larger. & “Unsharp Mask” on page 72 You can enhance and sharpen the outlines of the image. & “Descreening” on page 72 You can remove moiré patterns (web-like shadows) that appear when scanning printed paper such as a magazine.
User's Guide Advanced Scanning Auto Area Segmentation You can make letters clear and images smooth when performing black and white scanning for a document that contains images. You can adjust the quality of the image part of the original from Brightness and Contrast. Note: ❏ You can only make settings for this feature when selecting the Main Settings tab > Image Type > Black & White. ❏ To use this feature, set the Resolution on the Main Settings tab to 600 dpi or less.
User's Guide Advanced Scanning Brightness You can adjust the brightness for the whole image. Note: This feature is not available depending on the settings on the Main Settings tab > Image Type or the settings on the Advanced Settings tab. Contrast You can adjust the contrast for the whole image. If you increase the contrast, the bright areas become brighter, and the dark areas become darker.
User's Guide Advanced Scanning Threshold You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area becomes larger. Decrease the threshold, the white color area becomes larger. Note: This feature may not be available depending on the settings on the Main Settings tab > Image Type or the settings on the Advanced Settings tab. Unsharp Mask You can enhance and sharpen the outlines of the image.
User's Guide Advanced Scanning Edge Fill You can remove the shadow created around the scanned image. For double-sided scanning, the settings for the edge fill range are mirror-reversed for the back of the original. If you select Settings, the Edge Fill Level screen is displayed, and you can adjust the edge fill ranges for the top, bottom, left, and right. Note: The effect of this feature cannot be checked in the preview window.
User's Guide Advanced Scanning Note: ❏ Text on the originals is recognized using Optical Character Recognition (OCR), and then embedded in the scanned image. ❏ This feature is only available when the EPSON Scan OCR component (Windows) or Epson Scan 2 OCR component (Mac OS) is installed. 1. Place the original. 2. Start Epson Scan 2. 3. Make settings for each item on the Main Settings tab. 4. Click Preview. 5. Place the ejected original again when using the ADF. 6.
User's Guide Advanced Scanning 1. Place the original. 2. Start Document Capture Pro. 3. Click on the Scan and bar to display the destination screen. If you have already displayed the destination screen, skip this procedure. 4. Click Scan Settings to display the Scan Settings screen. 5. Make the scanning settings, and then click OK.
User's Guide Advanced Scanning 6. Click one of the destination icons. Scanning starts. After scanning, the Save Settings window or Transfer Settings window is displayed. 7. Select the Office format file you want to save as from the File Type list. 8. Click Option to display the optional settings window. 9. Make settings for each item in the window, and then click OK. 10. Make other settings on the Save Settings window or the Transfer Settings window, and then click OK.
User's Guide Advanced Scanning 5. Click OK to return to the Job List screen. The created job is registered in the Job List. 6. Click OK to return to the top screen. Related Information & “Document Capture Pro / Document Capture” on page 14 & “Scanning Using Document Capture Pro (Windows)” on page 52 Creating and Registering a Job (Mac OS) Explains how to set a job in Document Capture. See the Document Capture help for details on the features. 1. Start Document Capture. 2.
User's Guide Advanced Scanning When scanning multiple documents and using separator information or a specified number of pages to separate the document into multiple files, each separated file can be saved to a specific folder. For example, you can make separation settings such as the following. Note: Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
User's Guide Advanced Scanning Sorting and Saving Scanned Images into a Separate Folder You can sort scanned images automatically and save them to a separate folder using Document Capture Pro. To sort scanned images, you can use a variety of detection methods such as blank pages inserted between the originals or barcodes on the originals. 1. Place the originals including indicators, such as blank pages, between the pages where you want to separate the scanned images. 2. Start Document Capture Pro. 3.
User's Guide Advanced Scanning 5. Set the Job Name. 6. Make scanning settings on the 1. Scan tab.
User's Guide Advanced Scanning 7. Click 2. Save, make the save settings, and then select Apply job separation. 8. Click Separation Settings.
User's Guide Advanced Scanning 9. Select Separator on the Job Separation Settings screen. ❏ Fixed Page: Select to separate by each specified page and split into files. ❏ Blank Page: Select to separate by detecting blank pages. ❏ Barcode: Select to separate by detecting barcodes. ❏ OCR: Select to detect characters using OCR (Optical Character Recognition) and separate accordingly. ❏ Patch Code: Select to separate by detecting the Patch Code. 10. Set detailed settings for separation, and then click OK.
User's Guide Advanced Scanning 11. Click 3. Send, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click Help for details on each item. 12. Click OK to close the Job Settings screen. 13. Click OK to close the job list screen. The separation job is created. 14. Make sure the page separation lever on the scanner is set correctly.
User's Guide Advanced Scanning 15. Click the job icon. The separation job is performed. 16. Follow the on-screen instructions. The scanned image is separated and saved using the settings you made for the job.
User's Guide Maintenance Maintenance Cleaning Outside the Scanner Wipe off any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water. c Important: ❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur. ❏ Do not let water get inside the product. This could cause a malfunction to occur. ❏ Never open the scanner case. 1. Press the P button to turn off the scanner. 2. Unplug the AC adapter from the scanner.
User's Guide Maintenance 3. Pull the cover open lever and open the scanner cover. 4. Wipe off any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a soft cloth. c Important: ❏ Do not place too much force on the glass surface. ❏ Do not use a brush or a hard tool. Any scratches on the glass may affect the scan quality. ❏ Do not spray cleaner directly onto the glass surface.
User's Guide Maintenance 5. Wipe off any dust or dirt on the separation roller using a soft cloth. 6. Wipe off any dust or dirt on the pickup roller using a soft cloth. 7. Plug in the AC adapter, and then turn on the scanner.
User's Guide Maintenance 8. Hold down the ] button for at least two seconds while opening the scanner cover. The rollers on the bottom move momentarily, and then the scanner enters cleaning mode. The rollers rotate a bit each time you press the ] button. Press the ] button several times to rotate the rollers. Use a soft cloth to clean the rollers as they rotate. Repeat this step until the rollers are clean.
User's Guide Maintenance Replacing the Roller Assembly Kit The roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans exceeds the Life Cycle of the rollers. When a replacement message is displayed on your computer, follow the steps below to replace it. A1: upper pickup roller, A2: lower pickup roller, B: separation roller 1. Press the P button to turn off the scanner. 2. Unplug the AC adapter from the scanner. 3.
User's Guide Maintenance 4. Press the hook on the right side of the pickup roller cover, and then open the cover. 5. Slide and remove the installed pickup rollers. c Important: Do not place too much force on the arm. This could damage the inside of the scanner.
User's Guide Maintenance 6. Attach the new lower pickup roller. Align the notches. 7. Attach the new upper pickup roller. Align the notches, and check that the smaller roller is on the bottom. 8. Close the pickup roller cover firmly. c Important: Make sure the pickup rollers are installed correctly if the cover is hard to close. 9. Push the hook of the separation roller cover to open the cover.
User's Guide Maintenance 10. Slide and remove the installed separation roller, and then remove the roller from the axis. 11. Attach the new separation roller to the axis, and make sure the notches align. Check that there are no gaps, and make sure the roller does not come off the axis. 12. Attach the new separation roller in the correct position. Align the notches.
User's Guide Maintenance 13. While pressing the roller, close the separation roller cover. c Important: Make sure the separation rollers are installed correctly if the cover is hard to close. 14. Close the scanner cover. 15. Plug in the AC adapter, and then turn on the scanner. 16. Reset the scan number using Epson Scan 2 Utility. Note: Dispose of the pickup roller and the separation roller following the rules and regulations of your local authority. Do not disassemble them.
User's Guide Maintenance 4. Click Reset for the roller assembly kit. Related Information & “Replacing the Roller Assembly Kit” on page 89 Energy Saving You can save energy by using the sleep mode or auto power off mode when no operations are performed by the scanner. You can set the time period before the scanner enters sleep mode and turns off automatically. Any increase will affect the product’s energy efficiency. Consider the environment before making any changes. 1. Start Epson Scan 2 Utility.
User's Guide Maintenance 2. Click the Power Save tab. 3. Set the Sleep Timer (minutes) or Power Off Timer (minutes), and then click Set. Transporting the Scanner When you need to transport the scanner to move or for repairs, follow the steps below to pack the scanner. 1. Press the P button to turn off the scanner. 2. Unplug the AC adapter from the scanner. 3. Remove the USB cable.
User's Guide Maintenance 4. Close the input tray and output tray. c Important: Make sure you close the output tray securely; otherwise it may be damaged during transport. 5. Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a sturdy box. Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware.
User's Guide Maintenance Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications on your local Epson website. http://www.epson.
User's Guide Solving Problems Solving Problems Scanner Problems Scanner Lights Indicate an Error Check the following if the scanner lights indicate an error. ❏ Make sure there are no originals jammed in the scanner. ❏ When feeding multiple originals, open the ADF cover and remove the originals. Next, close the ADF cover. ❏ Make sure the scanner cover is closed. ❏ Make sure the scanner is connected to your computer properly. ❏ Make sure Epson Scan 2 is installed correctly.
User's Guide Solving Problems ❏ Wait until the status light stops flashing indicating that the scanner is ready to scan. ❏ If you are using any TWAIN-compliant applications, make sure that the correct scanner is selected as the scanner or source setting. Pressing a Scanner Button Does Not Start the Correct Application ❏ Make sure the scanner is connected to your computer properly. ❏ Make sure Epson Scan 2 and other applications are installed correctly.
User's Guide Solving Problems 2. Pull the cover open lever and open the scanner cover. 3. Carefully remove any originals remaining inside the scanner. 4. Carefully pull out any jammed originals from the output tray in the direction of the arrow if you cannot pull originals straight up.
User's Guide Solving Problems c Important: Make sure there is no paper inside the scanner. 5. Close the scanner cover. The Original Jams in the Scanner Frequently ❏ Clean the rollers inside the scanner. ❏ If the ejected originals get stuck in the output tray, store the output tray and do not use it. ❏ If you enabled Scanned image, originals may be misdetected as double feeds and scanning stops in the following situations.
User's Guide Solving Problems Paper Protection Does Not Work If unsupported originals such as the following are fed by mistake, you can detect paper jams by analyzing the scanned image. You can reduce damage to the originals by stopping scanning immediately. ❏ Stapled originals ❏ Glued originals ❏ Folded originals You cannot detect an error when scanning in the following situations.
User's Guide Solving Problems ❏ Computers with USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1 ports. If you are using USB 2.0 port with the scanner, make sure that the computer meets the system requirements. ❏ When using security software, exclude the TWAIN.log file from monitoring, or set the TWAIN.log as a readonly file. For more information on your security software’s functions, see the help and so on supplied with the software. The TWAIN.log file is saved in the following locations.
User's Guide Solving Problems Expanding or Contracting the Scanned Image When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments feature in Epson Scan 2 Utility. This feature is only available for Windows. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2. 1. Start Epson Scan 2 Utility. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Windows 8.
User's Guide Solving Problems Related Information & “Text Enhancement” on page 69 You can make blurred letters in the original clear and sharp. You can also reduce the offset or unevenness of the background. & “Threshold” on page 72 You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area becomes larger. Decrease the threshold, the white color area becomes larger.
User's Guide Solving Problems ❏ Use an original with clear text. Text recognition may decline for the following types of originals.
User's Guide Solving Problems Uninstalling and Installing Applications Uninstalling Your Applications You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your operating system. Log on to your computer as an administrator. Enter the administrator password if the computer prompts you. Uninstalling Your Applications for Windows 1. Quit all running applications. 2. Disconnect the scanner from your computer. 3.
User's Guide Solving Problems Uninstalling Your Applications for Mac OS Note: Make sure you installed EPSON Software Updater. 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application. 2. Disconnect the scanner from your computer. 3.
User's Guide Technical Specifications Technical Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Sheet Feed, one pass duplex color scanner Photoelectric device CIS Effective pixels 5,100×9,300 at 600 dpi 2,550×36,000 at 300 dpi (long paper) Light source RGB LED Scanning resolution 600 dpi (main scan) 600 dpi (sub scan) Output resolution 50 to 1200 dpi (in 1 dpi increments) *1 Document Size Min: 50.8×50.
User's Guide Technical Specifications Dimensional Specifications Dimensions * Width: 297 mm (11.7 inches) Depth: 152 mm (6.0 inches) Height: 154 mm (6.1 inches) Weight * Approx. 2.5 kg (5.5 lb) Without protruding parts. Electrical Specifications Scanner Electrical Specifications Rated DC Input Power Supply Voltage DC 24 V Rated DC Input Current 1A Power Consumption ❏ Operating: Approx. 15 W ❏ Ready mode: Approx. 4.1 W ❏ Sleep mode: Approx. 0.6 W ❏ Power off: Approx. 0.
User's Guide Technical Specifications Operating conditions Ordinary office or home conditions. Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions. System Requirements The system requirements for Epson Scan 2 are as follows, some applications may not support all of the operating systems. Windows Windows 10 (32-bit, 64-bit) Windows 8.
User's Guide Standards and Approvals Standards and Approvals Standards and Approvals for U.S. Models Product EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B AC adapter (A461H) Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B Standards and Approvals for European Models Product and AC adapter The following models are CE marked and in compliance with all the applicable EU Directives.
User's Guide Where to Get Help Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
User's Guide Where to Get Help Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
User's Guide Where to Get Help Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.
User's Guide Where to Get Help Province Company Name Address Phone E-mail WEST KALIMANTAN ESC Pontianak PEKANBARU ESC PEKANBARU DKI JAKARTA EAST JAWA BANTEN ESS JAKARTA KEIAI ESS SURABAYA ESS SERPONG CENTRAL JAWA ESS SEMARANG EAST KALIMANTAN ESC SAMARINDA SOUTH SUMATERA ESC PALEMBANG EAST JAVA ESC JEMBER JL. NUSA INDAH I NO. 40A PONTIANAK KALBAR 78117 (+62561)735507 JL. TUANKU TAMBUSAI NO. 353 PEKANBARU RIAU (+62761)21420 WISMA KEIAI LT. 1 JL. JEND. SUDIRMAN KAV.
User's Guide Where to Get Help ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Call Centre Phone: +60 1800-8-17349 ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair services and warranty Head Office Phone: 603-56288288 Fax: 603-5628 8388/603-5621 2088 Help for Users in India Contacts for information, support, and services are: World Wide Web http://www.
User's Guide Where to Get Help Metro Manila: (+632)441-9030 Web Site: https://www.epson.com.ph/contact E-mail: customercare@epc.epson.som.
