User's Guide NPD5649-01 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of the Seiko Epson Corporation. ® ❏ Microsoft , Windows , Windows Server , and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ® ® ® ® ❏ Apple , Mac OS , and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
User's Guide Contents Contents Types of Originals that Require Attention. . . . . . 26 Types of Originals that Must Not be Scanned. . . .27 Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . 28 Standard Size Originals. . . . . . . . . . . . . . . . . . . 28 Long Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Plastic Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Laminated Cards. . . . . . . . . . . . . . . . . . . . . . . . 37 Large Size Originals. . . . .
User's Guide Contents Sorting and Saving Scanned Images into a Separate Folder. . . . . . . . . . . . . . . . . . . . . . . . . 88 Scanning Business Cards Using Presto! BizCard. . . .94 Problems Starting Scanning. . . . . . . . . . . . . . . . . 115 Cannot Start Epson Scan 2. . . . . . . . . . . . . . . . 115 Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . 115 Multiple Originals Are Fed. . . . . . . . . . . . . . . . 115 Removing Jammed Originals from the Scanner.
User's Guide Contents Before Contacting Epson. . . . . . . . . . . . . . . . . 129 Help for Users in Europe. . . . . . . . . . . . . . . . . .129 Help for Users in Taiwan. . . . . . . . . . . . . . . . . .130 Help for Users in Australia. . . . . . . . . . . . . . . . 130 Help for Users in Singapore. . . . . . . . . . . . . . . 131 Help for Users in Thailand. . . . . . . . . . . . . . . . 131 Help for Users in Vietnam. . . . . . . . . . . . . . . . .131 Help for Users in Indonesia. . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introducing the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Setup Guide (paper manual) Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems.
User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the product and options. ❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Unplug the product, options, and the AC adapter, and refer servicing to qualified service personnel under the following conditions: The AC adapter or plug is damaged; liquid has entered the product, options, or the AC adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options, or the AC adapter does not operate normally or exhibits a distinct change in performance.
User's Guide Important Instructions ❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations. ❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate. Protecting Your Personal Information When you give the scanner to someone else or dispose of it, erase all the personal information stored in the scanner’s memory by selecting the menus on the control panel as described below.
User's Guide Scanner Basics Scanner Basics Part Names and Functions Front A Control panel Indicates the scanner’s status and allows you to make scanning settings. B Edge guides Feeds originals straight into the scanner. Slide to the edges of the originals. C Input tray D Input tray extension Loads originals. Pull out the tray extension if originals are too big for the input tray. This prevents paper from curling and causing paper jams.
User's Guide Scanner Basics Back A Security slot Inserts a security lock for theft prevention. B Service USB port Connects an IC card reader for authentication. Do not connect anything except an IC card reader. C USB port Connects a USB cable. D LAN port Connects a LAN cable. E DC inlet Connects the AC adapter. A Scanner cover Pull the lever and open the scanner cover when cleaning inside the scanner and removing jammed paper. B Pickup roller Feeds originals.
User's Guide Scanner Basics Related Information & “Cleaning Inside the Scanner” on page 100 & “Replacing the Roller Assembly Kit” on page 105 Control Panel Buttons and Lights A Power button/ light Turns the scanner on or off. Do not turn off the scanner while the light is flashing because the scanner is operating or processing a job. B – LCD Screen Tap the screen to select menus or make settings.
User's Guide Scanner Basics Features or items locked by an administrator are displayed in gray and can only be operated by an administrator. A The home screen. You can select the following menus. While the authentication feature is enabled, a user name is displayed when a user with access authority is logged in. Scan Executes the job: When Scan, Save and Send have been registered in advance in Document Capture Pro (Windows) or Document Capture (Mac OS) or Document Capture Pro Server (Windows Server).
User's Guide Scanner Basics C Informs you when it is time to replace the roller assembly kit (the pickup roller and the separation roller). A message is displayed on the screen when you tap the icon. D Displays the network connection status. Tap the icon to display the network settings menu. You can also display it by tapping Settings > Network Settings on the home screen. Indicates that the scanner is not connected to a wired (Ethernet) network or the settings have been released.
User's Guide Scanner Basics Entering Characters Enter characters such as passwords using the keyboard screen. Note: Available icons vary depending on the setting item. A Displays the number of characters. (The number of characters that you have entered./The maximum number of characters that you can enter.) B Moves the cursor to the input position. C Switches between capital letters and small letters. D Switches the character type.
User's Guide Scanner Basics Viewing Guidance Animations You can load various kinds of originals by viewing guidance animations on the control panel. ❏ Tap on the control panel: Displays the help screen. Tap How To to display animations, and then select the items that you want to see. ❏ Tap How To at the bottom of the operation screen: Displays context-sensitive animations. A Indicates the total number of steps and the current step number. The example above shows step 2 of 6 steps.
User's Guide Scanner Basics Document Capture Pro / Document Capture Document Capture Pro is an application that allows you to easily digitize originals such as documents and forms. You can save scanned images to a specified folder, send by email, and perform copying functions by linking to a printer. You can also split documents by using separation information such as barcodes and automatically process new files.
User's Guide Scanner Basics Presto! BizCard Presto! BizCard by NewSoft provides a full range of contact management functions for adding business cards without typing. Use the BizCard recognition system to scan business cards, edit, and synchronize the information to the most frequently used personal database management software. You can easily save and manage your contact information.
User's Guide Scanner Basics Roller Assembly Kit Codes Parts (the pickup roller and separation roller) should be replaced when the number of scans exceeds the service number. You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility.
User's Guide Scanner Basics Part name Codes Cleaning Kit B12B819291 Related Information & “Cleaning Inside the Scanner” on page 100 22
User's Guide Specifications of Originals and Placing Originals Specifications of Originals and Placing Originals Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the ADF. General Specifications for Originals being Scanned Type of Original Thickness Size Plain paper 27 to 413 g/m2 Fine paper A8 size or less: 127 to 413 g/m2 Maximum: 215.9×6,096.0 mm (8.5×240.0 in.) Recycled paper Plastic cards: 1.24 mm (0.05 in.
User's Guide Specifications of Originals and Placing Originals Specifications of Standard Size Originals The list of the standard size originals you can load on the scanner. Size Measurement Thickness Paper Type Loading Capacity * Legal 215.9×355.6 mm 27 to 413 g/m2 Plain paper Thickness of the originals stack: under 12 mm (0.47 in.) (8.5×14 in.
User's Guide Specifications of Originals and Placing Originals Size Thickness Paper Type Loading Capacity Width: 50.8 to 215.9 mm 50 to 130 g/m2 Plain paper 1 sheet (2.0 to 8.5 in.) Fine paper Length: 393.8 to 6,096.0 mm Recycled paper (15.5 to 240.0 in.) Specifications of Plastic Cards The specification of plastic card you can load into the scanner. Size Card Type Thickness Loading Capacity Loading Direction ISO7810 ID-1 Type With embossing 1.24 mm (0.05 in.
User's Guide Specifications of Originals and Placing Originals Type Size Thickness Loading Capacity of the Carrier Sheet Originals that cannot be loaded directly into the scanner A3*1 0.3 mm (0.012 in.) or less 10 sheets A4 (excluding the thickness of the Carrier Sheet) B4*1 Letter Legal*1 B5 A5 B6 A6 A8 Custom size: ❏ Width: up to 431.8 mm (17 in.) *2 ❏ Length: up to 297 mm (11.7 in.) *3 *1 Fold in half to set. *2 Originals that are wider than 215.9 mm (8.5 in.) need to be folded in half.
User's Guide Specifications of Originals and Placing Originals ❏ Original with labels or stickers ❏ Carbon-less paper ❏ Curled originals ❏ Coated paper Note: ❏ Because carbon-less paper contains chemical substances that may harm the rollers, if paper jams occur frequently, clean the pickup roller and the separation roller. ❏ Crinkled originals may scan better if you slow down the feeding speed during scanning or smooth out the crinkles before loading.
User's Guide Specifications of Originals and Placing Originals Placing Originals Standard Size Originals Specifications of Standard Size Originals The list of the standard size originals you can load on the scanner. Size Measurement Thickness Paper Type Loading Capacity * Legal 215.9×355.6 mm 27 to 413 g/m2 Plain paper Thickness of the originals stack: under 12 mm (0.47 in.) (8.5×14 in.
User's Guide Specifications of Originals and Placing Originals * You can refill the originals up to the maximum capacity during scanning. Placing Standard Size Originals 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. Note: ❏ For A4 size or larger originals, make sure you pull out and extend the input tray extension.
User's Guide Specifications of Originals and Placing Originals 3. Fan the originals. Hold both ends of the originals and fan them a few times. 4. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge shape. 5. Load the originals into the input tray facing down with the top edge facing into the ADF. Slide the originals into the ADF until they meet resistance.
User's Guide Specifications of Originals and Placing Originals 6. Slide the edge guides to fit the edge of the originals making sure there are no gaps between the originals and the edge guides. Otherwise, the originals may be fed skewed. Note: ❏ When scanning originals with punch holes such as loose leaf paper, load the originals with the holes facing to the side or facing down. There must not be any holes within a 30 mm (1.2 inches) strip at the center of the originals.
User's Guide Specifications of Originals and Placing Originals Long Paper Specifications of Long Paper The specification of long paper you can load into the scanner. Size Thickness Paper Type Loading Capacity Width: 50.8 to 215.9 mm 50 to 130 g/m2 Plain paper 1 sheet (2.0 to 8.5 in.) Fine paper Length: 393.8 to 6,096.0 mm Recycled paper (15.5 to 240.0 in.) Placing Long Paper 1. Slide out the output tray.
User's Guide Specifications of Originals and Placing Originals 3. Load the original straight into the input tray, facing down with the top edge facing into the ADF. Slide the original into the ADF until it meets resistance. 4. Adjust the edge guides to fit the edge of the long paper making sure there are no gaps between the edge of the paper and the edge guides. Otherwise, the originals may be fed skewed.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You can scan long paper up to 5,461 mm (215 inches) in length with a resolution of 300 dpi or less, and over 5,461 mm (215 inches) to 6,096 mm (240 inches) with a resolution of 200 dpi or less. ❏ You need to specify the paper size in Epson Scan 2. There are three ways to specify the paper size in Epson Scan 2, if the paper length is 3,048 mm (120 inches) or less, you can select Auto Detect (Long Paper) to detect the size automatically.
User's Guide Specifications of Originals and Placing Originals Placing Plastic Cards 1. Slide out the output tray and raise the stopper. 2. Slide the edge guides on the input tray all the way out.
User's Guide Specifications of Originals and Placing Originals 3. Load the plastic cards into the input tray facing down with the top edge facing into the ADF. Slide the plastic cards into the ADF until they meet resistance. c Important: Do not load plastic cards vertically.
User's Guide Specifications of Originals and Placing Originals 4. Slide the edge guides to fit the edge of the plastic cards. Note: To scan plastic cards, select Plastic Card (Landscape) in Document Size or select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2. See the Epson Scan 2 help for details.
User's Guide Specifications of Originals and Placing Originals Placing Laminated Cards 1. Slide out the output tray and raise the stopper. 2. Slide the edge guides on the input tray all the way out.
User's Guide Specifications of Originals and Placing Originals 3. Load the laminated cards into the input tray facing down with the top edge facing into the ADF. Slide the laminated cards into the ADF until they meet resistance. 4. Slide the edge guides to fit the edge of the laminated cards. Note: ❏ To scan laminated cards, select Scan laminated card on the Settings window on the Main Settings tab in Epson Scan 2 to increase the accuracy of auto size detection. See the Epson Scan 2 help for details.
User's Guide Specifications of Originals and Placing Originals Large Size Originals Specifications of Large Size Originals By using the Carrier Sheet sold separately and folding the originals in half, you can scan originals larger than A4 size, such as A3 or B4 sizes. Size Thickness Paper Type Loading Capacity of the Carrier Sheet Up to A3 0.3 mm (0.012 in.
User's Guide Specifications of Originals and Placing Originals 3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the carrier sheet by folding it in half so that the side to be scanned is facing out, with the right side at the front. 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ To scan both sizes and stitch them together, select Double-Sided from Scanning Side and select Left & Right from Stitch Images in Epson Scan 2. See the Epson Scan 2 help for details.
User's Guide Specifications of Originals and Placing Originals Placing Irregular Shaped Originals 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the center of the Carrier Sheet with the side to be scanned facing down.
User's Guide Specifications of Originals and Placing Originals 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5. Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2, select Auto Detect or select Customize to create a custom document size.
User's Guide Specifications of Originals and Placing Originals Placing Photographs 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Place the Carrier Sheet with the illustration on the front edge facing up and place the photo in the center of the Carrier Sheet with the side to be scanned facing down.
User's Guide Specifications of Originals and Placing Originals 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5. Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2, select Auto Detect or select Customize to create a custom document size.
User's Guide Specifications of Originals and Placing Originals Placing Envelopes 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out.
User's Guide Specifications of Originals and Placing Originals 3. Load the envelopes into the input tray facing down making sure that the opened edge (flap side) of the envelope is facing to the side. For envelopes with the opened edge (flap side) on the shorter side, you can load the envelope with the opened edge (flap side) facing up. Slide the envelopes into the ADF until they meet resistance. c Important: Do not load envelopes with adhesives on them.
User's Guide Specifications of Originals and Placing Originals 4. Slide the edge guides to fit the edge of the envelopes making sure there are no gaps between the envelopes and the edge guides. Otherwise, the envelopes may be fed skewed. Note: ❏ To scan envelopes, we recommend selecting the appropriate rotation angle or Auto in Rotate on the Main Settings tab in Epson Scan 2 before scanning. See the Epson Scan 2 help for details.
User's Guide Specifications of Originals and Placing Originals Placing a Mixture of Originals at Different Sizes 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. Note: If there are any thick originals, to stop them from bumping into the output tray and falling out, store the output tray and do not use it to stack the ejected originals. 2. Slide the edge guides on the input tray all the way out.
User's Guide Specifications of Originals and Placing Originals 3. Load the originals at the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Note: ❏ Load the originals into the input tray facing down and slightly displace the top edges at an angle facing into the ADF. ❏ Slide the originals into the ADF until they meet resistance. 4. Slide the edge guides to fit the edges of the widest original.
User's Guide Basic Scanning Basic Scanning Scanning Using the Control Panel You can scan the original from the control panel, using the jobs created in Document Capture Pro (Windows)/ Document Capture (Mac OS)/Document Capture Pro Server (Windows Server). Set the operation mode on the control panel before scanning. Note: Document Capture Pro does not support Windows Vista/Windows XP.
User's Guide Basic Scanning 1. Place the originals. 2. Select Scan on the home screen. The scanner searches for computers or servers on which Document Capture Pro/Document Capture/ Document Capture Pro Server is installed. 3. On the Select Computer screen, select the computer on which you created the job in Document Capture Pro/ Document Capture. Note: ❏ Select USB Connection when using the scanner with a USB cable. ❏ The control panel displays up to 100 computers.
User's Guide Basic Scanning ❏ To scan originals that are detected as double feeds, for example plastic cards or envelopes, tap the DFDS Function to skip double feed detection. ❏ To scan originals that are likely to jam, for example thin paper, tap Slow to slow down the scanning speed. 6. Tap ].
User's Guide Basic Scanning 3. Right-click the scanner, and then click Install. Click Continue when the User Account Control screen is displayed. Click Uninstall and start again if the Uninstall screen is displayed. Note: The scanner name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check a scanner’s name that was set on the network from the scanner’s control panel. 4.
User's Guide Basic Scanning 6. Open the Devices and Printers screen. ❏ Windows 7 Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers. ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the scanner’s name is displayed on the network. Select the scanner name when using with WSD. Scanning Using Epson Scan 2 You can scan the originals using detailed settings that are suitable for text documents. 1. Place the original.
User's Guide Basic Scanning 3. Make the following settings on the Main Settings tab. ❏ Scanning Side: Select the side of the original you want to scan. Select Double-Sided to scan both sides of the originals. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: ❏ ADF is set as the Document Source automatically. ❏ On the Main Settings tab, you can also make the following settings.
User's Guide Basic Scanning 4. Make other scan settings if necessary. ❏ You can preview the scanned image of the first side of the first page of the originals. Load only the first page of your originals into the input tray and click the Preview button. The preview window opens, the previewed image is displayed, and the page is ejected from the ADF. Replace the ejected page together with the rest of the originals.
User's Guide Basic Scanning ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. After selecting the save format, select Options from the list. ❏ File Name: Check the save file name displayed. You can change settings for file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list. You can select other folder or create a new folder by selecting Select from the list. 6.
User's Guide Basic Scanning Type of Original Required Settings Laminated cards To scan transparent areas around the edges, select Customize on the Document Size list to open the Document Size Settings window. Next, select Scan laminated card in the window. Note: The appropriate effect may not be achieved depending on the original. If transparent areas around the edges are not scanned, select Customize from the Document Size list, and then create the size manually.
User's Guide Basic Scanning documents into separate files, such as detecting barcodes or characters on the pages. You can also register scanning settings for a job to simplify scanning operations. See the Document Capture Pro help for details on the features. Note: Document Capture Pro does not support Windows Vista/Windows XP. 1. Start Document Capture Pro. ❏ Windows 10 Click the start button, and then select Epson Software > Document Capture Pro. ❏ Windows 8.
User's Guide Basic Scanning 3. Click New Job. The Job Settings screen is displayed. 4. Set the Job Name.
User's Guide Basic Scanning 5. Make scanning settings on the 1. Scan tab. ❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the originals. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color you want to use to save the scanned image. ❏ Rotation: Select the rotation angle depending on the original you want to scan. ❏ Resolution: Select the resolution. Note: You can also adjust the image using following items.
User's Guide Basic Scanning 6. Click 2. Save, and then make the save settings. ❏ File Name: Set the file name for saving the scanned image. Click File Name Settings to add a time stamp or file number counter to the file name. ❏ File Type: Select the save format from the list. Click Option to make detailed settings for the file. ❏ Browse: Select the save folder for the scanned image. ❏ Apply job separation: Select to make separation settings. 7. Click 3. Send, and then select the Destination.
User's Guide Basic Scanning Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance. ❏ If you want to use Evernote as the destination, download the Evernote application from the Evernote Corporation Website and install it before using this feature. 8. Click OK to close the Job Settings screen. 9. Click OK to close the job list screen. 10. Place the original. 11. Click the job icon. The selected job is performed. 12.
User's Guide Basic Scanning Scanning Using Document Capture (Mac OS) This application allows you to perform various tasks such as saving the image to your computer, sending it by email, printing, and uploading to a server or a cloud service. You can also register scanning settings for a job to simplify scanning operations. See the Document Capture help for details on the features. Note: Do not use the Fast User Switching function while using your scanner. 1. Start Document Capture.
User's Guide Basic Scanning 2. Click . The Job List screen is displayed. Note: A preset job is available that allows you to save scanned images as a PDF. When using this job, skip this procedure and go to procedure 10. 3. Click the + icon. The job setting screen is displayed.
User's Guide Basic Scanning 4. Set the Job Name. 5. Make scanning settings on the Scan tab. ❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the originals. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color you want to use to save the scanned image. ❏ Rotation: Select the rotation angle depending on the original you want to scan. ❏ Resolution: Select the resolution.
User's Guide Basic Scanning Note: You can also adjust the image using following items. ❏ Text Enhancement: Select to make blurred letters in the original clear and sharp. ❏ Correct Document Skew: Select to correct the slant of the original. ❏ Skip Blank Page: Select to skip blank pages if there are any in the originals. 6. Click Output, and then make the output settings. ❏ Save in: Select the save folder for the scanned image.
User's Guide Basic Scanning 7. Click Destination, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click the ? (Help) icon for details on each item. Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance.
User's Guide Basic Scanning 11. Select the job from the pull down list, and then click the icon. The selected job is performed. 12. Follow the on-screen instructions. The scanned image is saved using the settings you made for the job. Note: and make scanning settings, You can scan the originals and send the scanned image without using the job. Click and then click Scan. Next, click the destination to which you want to send the scanned image.
User's Guide Advanced Scanning Advanced Scanning Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode) You can scan different sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the scanner starts scanning automatically when originals are loaded in the ADF. 1. Start Epson Scan 2. 2. Select Automatic Feeding Mode on the Main Settings tab. 3. Make other settings for scanning on the Epson Scan 2 main window. 4. Click Scan.
User's Guide Advanced Scanning The Automatic Feeding Mode window is displayed on your computer. 5. Adjust the edge guides, and then place the original in the ADF. Scanning starts automatically. 6. After scanning stops, place the next original in the ADF. Repeat this procedure until you have scanned all originals.
User's Guide Advanced Scanning Note: ❏ Some items may not be available depending on other settings you made. ❏ Depending on the original, the scanned images may not be adjusted correctly. Related Information & “Remove Background” on page 77 You can remove the background of the originals. & “Text Enhancement” on page 77 You can make blurred letters in the original clear and sharp. You can also reduce the offset or unevenness of the background.
User's Guide Advanced Scanning You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area becomes larger. Decrease the threshold, the white color area becomes larger. & “Unsharp Mask” on page 80 You can enhance and sharpen the outlines of the image. & “Descreening” on page 80 You can remove moiré patterns (web-like shadows) that appear when scanning printed paper such as a magazine.
User's Guide Advanced Scanning Auto Area Segmentation You can make letters clear and images smooth when performing black and white scanning for a document that contains images. You can adjust the quality of the image part of the original from Brightness and Contrast. Note: ❏ You can only make settings for this feature when selecting the Main Settings tab > Image Type > Black & White. ❏ To use this feature, set the Resolution on the Main Settings tab to 600 dpi or less.
User's Guide Advanced Scanning Brightness You can adjust the brightness for the whole image. Note: This feature is not available depending on the settings on the Main Settings tab > Image Type or the settings on the Advanced Settings tab. Contrast You can adjust the contrast for the whole image. If you increase the contrast, the bright areas become brighter, and the dark areas become darker.
User's Guide Advanced Scanning Threshold You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area becomes larger. Decrease the threshold, the white color area becomes larger. Note: This feature may not be available depending on the settings on the Main Settings tab > Image Type or the settings on the Advanced Settings tab. Unsharp Mask You can enhance and sharpen the outlines of the image.
User's Guide Advanced Scanning Edge Fill You can remove the shadow created around the scanned image. For double-sided scanning, the settings for the edge fill range are mirror-reversed for the back of the original. If you select Settings, the Edge Fill Level screen is displayed, and you can adjust the edge fill ranges for the top, bottom, left, and right. Note: The effect of this feature cannot be checked in the preview window.
User's Guide Advanced Scanning Note: ❏ Text on the originals is recognized using Optical Character Recognition (OCR), and then embedded in the scanned image. ❏ This feature is only available when the EPSON Scan OCR component (Windows) or Epson Scan 2 OCR component (Mac OS) is installed. 1. Place the original. 2. Start Epson Scan 2. 3. Make settings for each item on the Main Settings tab. 4. Click Preview. 5. Place the ejected original again when using the ADF. 6.
User's Guide Advanced Scanning 1. Place the original. 2. Start Document Capture Pro. 3. Click on the Scan and bar to display the destination screen. If you have already displayed the destination screen, skip this procedure. 4. Click Scan Settings to display the Scan Settings screen. 5. Make the scanning settings, and then click OK.
User's Guide Advanced Scanning 6. Click one of the destination icons. Scanning starts. After scanning, the Save Settings window or Transfer Settings window is displayed. 7. Select the Office format file you want to save as from the File Type list. 8. Click Option to display the optional settings window. 9. Make settings for each item in the window, and then click OK. 10. Make other settings on the Save Settings window or the Transfer Settings window, and then click OK.
User's Guide Advanced Scanning ❏ Destination Settings: Select the destination of the scanned images. You can send them by email or forward them to an FTP server or Web server. 5. Click OK to return to the Job List screen. The created job is registered in the Job List. 6. Click OK to return to the top screen.
User's Guide Advanced Scanning Enabling a Job to Run from the Control Panel (Button Assignment) By assigning a job to the scanner’s control panel in advance using Document Capture Pro (Windows), Document Capture (Mac OS) or Document Capture Pro Server (Windows Server), you can run jobs from the control panel. Note: Document Capture Pro does not support Windows Vista/Windows XP.
User's Guide Advanced Scanning 5. Click OK to return to the Job List window. The job is assigned to the scanner’s control panel. 6. Click OK to return to the main window. Related Information & “Document Capture Pro / Document Capture” on page 19 & “Scanning Using Jobs from the Control Panel” on page 54 Separation Feature (for Windows Only) You can use the separation feature when using Document Capture Pro.
User's Guide Advanced Scanning Enter barcode information every three pages and save as multi-page PDFs 5 5 4 4 3 3 2 2 1 1 1.2 1.2 1.0 1.0 0.8 0.8 0.6 0.6 0.4 0.4 0.2 0.2 0.0 0.0 Enter barcode information and separate into folders 5 5 4 4 3 3 2 2 1 1 1.2 1.2 1.0 1.0 0.8 0.8 0.6 0.6 0.4 0.4 0.2 0.2 0.0 0.0 5 5 4 4 3 3 2 2 1 1 1.2 1.2 1.0 1.0 0.8 0.8 0.6 0.6 0.4 0.4 0.2 0.2 0.0 0.
User's Guide Advanced Scanning 3. Click Job Settings. 4. Click New Job.
User's Guide Advanced Scanning 5. Set the Job Name. 6. Make scanning settings on the 1. Scan tab.
User's Guide Advanced Scanning 7. Click 2. Save, make the save settings, and then select Apply job separation. 8. Click Separation Settings.
User's Guide Advanced Scanning 9. Select Separator on the Job Separation Settings screen. ❏ Fixed Page: Select to separate by each specified page and split into files. ❏ Blank Page: Select to separate by detecting blank pages. ❏ Barcode: Select to separate by detecting barcodes. ❏ OCR: Select to detect characters using OCR (Optical Character Recognition) and separate accordingly. ❏ Form: Select to separate by detecting the type of Form.
User's Guide Advanced Scanning 11. Click 3. Send, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click Help for details on each item. 12. Click OK to close the Job Settings screen. 13. Click OK to close the job list screen. The separation job is created. 14. Click the job icon. The separation job is performed.
User's Guide Advanced Scanning 15. Follow the on-screen instructions. The scanned image is separated and saved using the settings you made for the job. Related Information & “Scanning Using Document Capture Pro (Windows)” on page 62 & “Placing Originals” on page 28 Scanning Business Cards Using Presto! BizCard You can scan business cards and convert them to editable text using Presto! BizCard. See the software’s help for more information on using the software and its functions.
User's Guide Advanced Scanning 3. Click the icon at the top-left of the window. The Epson Scan 2 window opens. 4. Set each item on the Epson Scan 2 window, and then scan. The business card is scanned and converted into editable text in the Presto! BizCard window.
User's Guide Menu Options for Settings Menu Options for Settings Device Information Select the menus on the control panel as described below. Settings > Device Information Various Status Information You can check the Serial Number, Current Version, Number of Scans, Authentication Device Status, and so on. Number of Scans After Replacing You can display this information by tapping .
User's Guide Menu Options for Settings Common Settings Select the menus on the control panel as described below. Settings > Common Settings LCD Brightness Adjust the brightness of the LCD screen. Sound ❏ Button Press: Set the volume for tapping sounds on the control panel, or when authentication is successful on the login screen. ❏ Error Notice: Set the volume for when an error occurs, or an authentication fails on the login screen.
User's Guide Menu Options for Settings PC Connection via USB You can restrict the usage of the USB connection from the computer. If you want to restrict it, select Disable. Network Settings Select the menus on the control panel as described below. Settings > Network Settings Displays the details of the network settings. Tap Change Settings to change the following settings. See Administrator's Guide for details. ❏ Device Name ❏ TCP/IP ❏ IPv6 Address ❏ Link Speed & Duplex ❏ IPsec/IP filtering ❏ IEEE802.
User's Guide Menu Options for Settings System Administration Select the menus on the control panel as described below. Settings > System Administration Admin Settings ❏ Admin Password: Register an administrator password that allows only an administrator to change the settings. Enter the password within 20 characters. ❏ Lock Setting: Lock the settings to protect them from being changed by other users. ❏ Authentication Settings: Use this in the authentication system.
User's Guide Maintenance Maintenance Cleaning Outside the Scanner Wipe off any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water. c Important: ❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur. ❏ Do not let water get inside the product. This could cause a malfunction to occur. ❏ Never open the scanner case. 1. Press the P button to turn off the scanner. 2. Unplug the AC adapter from the scanner.
User's Guide Maintenance 3. Pull the lever and open the scanner cover. 4. Wipe off any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a soft cloth or a genuine Epson cleaning kit. c Important: ❏ Do not place too much force on the glass surface. ❏ Do not use a brush or a hard tool. Any scratches on the glass may affect the scan quality. ❏ Do not spray cleaner directly onto the glass surface. 5. Wipe off any stains on the sensors with a cotton swab.
User's Guide Maintenance 6. Open the cover, and then remove the separation roller. See “Replacing the Roller Assembly Kit” for more details. 7. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. c Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller. Using a dry cloth may damage the surface of the roller.
User's Guide Maintenance 8. Open the cover, and then remove the pickup roller. See “Replacing the Roller Assembly Kit” for more details. 9. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. c Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller. Using a dry cloth may damage the surface of the roller. 10. Close the scanner cover. 11. Plug in the AC adapter, and then turn on the scanner. 12.
User's Guide Maintenance 15. Slowly rotate the rollers at the bottom by tapping anywhere on the LCD. Wipe the surface of the rollers using a genuine Epson cleaning kit or a soft cloth dampened with water. Repeat this until the rollers are clean. ! Caution: Be careful not to get your hands or hair caught in the mechanism when operating the roller. This could cause an injury. 16. Close the scanner cover. The scanner exits roller cleaning mode.
User's Guide Maintenance Replacing the Roller Assembly Kit The roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans exceeds the life cycle of the rollers. When a replacement message is displayed on the control panel or your computer screen, follow the steps below to replace it. A: pickup roller, B: separation roller 1. Press the P button to turn off the scanner. 2. Unplug the AC adapter from the scanner. 3.
User's Guide Maintenance 4. Open the cover of the pickup roller, and then slide and remove it. 5. Pull down the fixture of the roller axis, and then slide and remove the installed pickup rollers. c Important: Do not pull out the pickup roller forcibly. This could damage the inside of the scanner.
User's Guide Maintenance 6. While holding down the fixture, slide the new pickup roller to the left and insert it into the hole in the scanner. Press the fixture to secure it. 7. Put the edge of the cover of the pickup roller into the groove and slide it. Close the cover firmly.
User's Guide Maintenance c Important: ❏ Make sure the pick up cover is closed correctly. ❏ Make sure the pickup rollers are installed correctly if the cover is hard to close. ❏ Do not install the cover while it is raised. 8. Push the hooks on both ends of the separation roller cover to open the cover.
User's Guide Maintenance 9. Lift the left side of the separation roller, and then slide and remove the installed separation rollers. 10. Insert the new separation roller axis into the hole on the right side, and then lower the roller. 11. Close the separation roller cover. c Important: If the cover is hard to close, make sure the separation rollers are installed correctly. 12. Close the scanner cover. 13. Plug in the AC adapter, and then turn on the scanner. 14.
User's Guide Maintenance Related Information & “Replacing the Roller Assembly Kit” on page 105 Resetting the Number of Scans on the Control Panel 1. Select Scanner Maintenance from the home screen. 2. On the Scanner Maintenance screen, select Roller Replacement. 3. Follow the on-screen instructions and tap Reset Maintenance Roller Counter. 4. Tap Yes. Note: You can also reset the number of scans by using the following method. Select Settings and then Device Information.
User's Guide Maintenance 4. Click Reset for the roller assembly kit. Energy Saving You can save energy by using sleep mode or auto power off mode when no operations are performed by the scanner. You can set the time period before the scanner enters sleep mode and turns off automatically. Any increase will affect the product’s energy efficiency. Consider the environment before making any changes. 1. Tap Settings on the home screen. 2. Tap Common Settings. 3.
User's Guide Maintenance 4. Close the input tray extension and output tray. c Important: Make sure you close the output tray securely; otherwise it may be damaged during transport. 5. Remove the input tray. 6. Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a sturdy box. Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware.
User's Guide Maintenance 2. Start EPSON Software Updater, and update the applications or the firmware. Note: Windows Server operating systems are not supported. ❏ Windows 10 Click the start button, and select Epson Software > EPSON Software Updater. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater.
User's Guide Solving Problems Solving Problems Scanner Problems Checking Messages on the Control Panel If an error message is displayed on the control panel, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Install the software on your computer or server to use this feature. For details, see your documentation. Install Epson Scan 2 and Document Capture Pro/Document Capture/Document Capture Pro Server on your computer (server).
User's Guide Solving Problems The Scanner Does Not Turn On ❏ Make sure the AC adapter is securely connected to the scanner and an electrical outlet. ❏ Check that the electrical outlet is working. Plug another device into the electrical outlet and check that you can turn the power on. Problems Starting Scanning Cannot Start Epson Scan 2 Make sure the scanner is connected to your computer properly. ❏ Check the following when using the scanner over a network.
User's Guide Solving Problems Related Information & “Cleaning Inside the Scanner” on page 100 & “Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 74 Removing Jammed Originals from the Scanner If an original has jammed inside the scanner, follow these steps to remove it. 1. Remove all originals remaining in the input tray. 2. Pull the lever and open the scanner cover. 3. Carefully remove any originals remaining inside the scanner.
User's Guide Solving Problems 4. If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the direction of the arrow. c Important: Make sure there is no paper inside the scanner. 5. Close the scanner cover. The Original Jams in the Scanner Frequently If the original jams in the scanner frequently, try the following. ❏ Select Slow on the control panel to slow down the scanning speed. ❏ Clean the rollers inside the scanner.
User's Guide Solving Problems Scanning Speed Slows Down when Scanning Continuously When scanning continuously using the ADF, scanning slows down to prevent the scanner mechanism from overheating and being damaged. However, you can continue scanning. To regain normal scanning speed, leave the scanner idle for at least 30 minutes. Scanning speed does not recover even if the power is off. Scanning Takes a Long Time ❏ When the resolution is high, scanning may take some time. ❏ Computers with USB 3.
User's Guide Solving Problems Expanding or Contracting the Scanned Image When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments feature in Epson Scan 2 Utility. This feature is only available for Windows. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2. 1. Start Epson Scan 2 Utility. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Windows 8.
User's Guide Solving Problems Related Information & “Text Enhancement” on page 77 You can make blurred letters in the original clear and sharp. You can also reduce the offset or unevenness of the background. & “Threshold” on page 80 You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color area becomes larger. Decrease the threshold, the white color area becomes larger.
User's Guide Solving Problems ❏ Use an original with clear text. Text recognition may decline for the following types of originals.
User's Guide Solving Problems Uninstalling and Installing Applications Uninstalling Your Applications You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your operating system. Log on to your computer as an administrator. Enter the administrator password if the computer prompts you. Uninstalling Your Applications for Windows 1. Quit all running applications. 2. Disconnect the scanner from your computer. 3.
User's Guide Solving Problems Uninstalling Your Applications for Mac OS Note: Make sure you installed EPSON Software Updater. 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application. 2. Disconnect the scanner from your computer. 3.
User's Guide Technical Specifications Technical Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Sheet Feed, one pass duplex color scanner Photoelectric device CIS Effective pixels 5,100×9,300 at 600 dpi 2,550×64,500 at 300 dpi Light source RGB LED Scanning resolution 600 dpi (main scan) 600 dpi (sub scan) Output resolution 50 to 1200 dpi (in 1 dpi increments) *1 Document Size Max: 215.9×6,096 mm (8.5×240 inches) Min: 50.
User's Guide Technical Specifications Network Function List Functions Supported Network Interfaces Ethernet ✓ Panel Operation General Network Setup (device name, TCP/IP address, DNS server) ✓ Document Capture Pro Setting ✓ Restore the Factory Default Settings ✓ Network Scanning Epson Scan 2 IPv4, IPv6 ✓ Document Capture Pro (Win) / Document Capture (Mac) IPv4 ✓ Document Capture Pro Server IPv4, IPv6 ✓ Document Capture Pro Server Authenticate Edition IPv4 ✓ Ethernet Specifications S
User's Guide Technical Specifications Dimensions and Weight Specifications Dimensions * Width: 296 mm (11.7 inches) Depth: 169 mm (6.7 inches) Height: 167 mm (6.6 inches) Weight * Approx. 3.7 kg (8.2 lb) Without protruding parts and the input tray. Electrical Specifications Scanner Electrical Specifications Rated DC Input Power Supply Voltage DC 24 V Rated DC Input Current 2A Power Consumption ❏ Operating: Approx. 17 W ❏ Ready mode: Approx. 8.8 W ❏ Sleep mode: Approx. 1.3 W ❏ Power off: Approx.
User's Guide Technical Specifications Operating conditions Ordinary office or home conditions. Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions. System Requirements Windows*1 Windows 10 (32-bit, 64-bit) Windows 8.
User's Guide Standards and Approvals Standards and Approvals Standards and Approvals for European Models Product and AC adapter The following models are CE marked and in compliance with all the applicable EU Directives. For further details, visit the following website to access the full declaration of conformities containing reference to the Directives and harmonized standards used to declare conformity. http://www.epson.
User's Guide Where to Get Help Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
User's Guide Where to Get Help Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: http://www.
User's Guide Where to Get Help Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
User's Guide Where to Get Help Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.
User's Guide Where to Get Help Province Company Name Address Phone E-mail WEST KALIMANTAN ESC Pontianak PEKANBARU ESC PEKANBARU DKI JAKARTA EAST JAWA BANTEN ESS JAKARTA KEIAI ESS SURABAYA ESS SERPONG CENTRAL JAWA ESS SEMARANG EAST KALIMANTAN ESC SAMARINDA SOUTH SUMATERA ESC PALEMBANG EAST JAVA ESC JEMBER JL. NUSA INDAH I NO. 40A PONTIANAK KALBAR 78117 (+62561)735507 JL. TUANKU TAMBUSAI NO. 353 PEKANBARU RIAU (+62761)21420 WISMA KEIAI LT. 1 JL. JEND. SUDIRMAN KAV.
User's Guide Where to Get Help Internet Home Page http://www.epson.com.
User's Guide Where to Get Help Helpline ❏ Service, product information, and ordering consumables (BSNL Lines) Toll-free number: 18004250011 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) ❏ Service (CDMA & Mobile Users) Toll-free number: 186030001600 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation
