User's Guide NPD5989-01 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of the Seiko Epson Corporation. ® ❏ Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ❏ Apple, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
User's Guide Contents Contents Making Wi-Fi Settings from the Control Panel. . . . .20 Making Wi-Fi Settings Using Push Button Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Making Wi-Fi Settings by PIN Code Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Making Wi-Fi Direct (Simple AP) Connection Settings. . . . . . . . . . . . . . . . . . . . . . 22 Checking the Network Status Using Network Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Cleaning Inside the Scanner. . . . . . . . . . . . . . . . . . 55 Scanner Adjustment Using the Calibration Sheet. . . 56 Energy Saving. . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Carrying the scanner. . . . . . . . . . . . . . . . . . . . . . . 58 Updating Applications and Firmware. . . . . . . . . . . 59 Scanner Electrical Specifications. . . . . . . . . . . . . 76 Battery Specifications. . . . . . . . . . . . . . . . . . . . . 77 Environmental Specifications. . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Setup Guide (paper manual) Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems.
User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏ Some of the symbols used on your product are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Safety Instructions for the Battery ❏ If the battery is not fully charged within the specified time, stop charging. Otherwise, the battery could become hot, emit smoke, rupture, or catch fire. ❏ Do not place the product in a microwave oven or a high-pressure container. Otherwise, the battery could become hot, emit smoke, rupture, or catch fire. ❏ If liquid leaks from the product, or the product emits a bad odour, move the product away from flammable objects immediately.
User's Guide Important Instructions Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of your product.
User's Guide Scanner Basics Scanner Basics Part Names and Functions A Input slot Input the original. B Loophole Connect straps. C USB port USB bus power. Connects a USB cable. To avoid causing any damage, do not add excessive force when connecting the USB cable to the USB port.
User's Guide Scanner Basics A Start and stop button ❏ Starts or cancels scanning. ❏ Press this when cleaning the inside of the scanner. ❏ Exits Automatic Feeding Mode. B C – Automatic Feeding Mode light The scanner is in Automatic Feeding Mode. Scanning starts when an original is placed in the input tray. Ready light On (white) The scanner is ready to be used.
User's Guide Scanner Basics Error Indicators Scanner errors Indicators Situation Solutions A paper jam has occurred. Remove jammed original, and then load the original again. A fatal error has occurred. Turn the power off and on again. If the error continues to occur, contact your local dealer. The firmware update failed. Follow the steps below to try to update the firmware again. The scanner has started in recovery mode. 1. Connect the computer and the scanner with a USB cable.
User's Guide Scanner Basics Indicators Situation Solutions Epson ScanSmart does not start when See "Cannot Start Epson ScanSmart" in "Solving Problems" for more details. you press the button when using the scanner over a network. The and same time.
User's Guide Scanner Basics Note: You can run Web Config from EpsonNet Config. Option Items and Consumables Information Carrier Sheet Codes Using a Carrier Sheet allows you to scan irregular shaped originals. You can scan originals larger than A4 size with a Carrier Sheet by folding it in half. Codes* Part name Carrier Sheet B12B819451 B12B819471 (India only) * You can only use Carrier Sheet with a code.
User's Guide Using the Scanner on the Battery Using the Scanner on the Battery Checking the Battery Level Check the battery level of the scanner. Sign Battery Level Full Middle Low Near empty Charging the Battery Battery Charging Precautions ❏ At the time of purchase you need to connect it to the computer with the USB cable. The battery is not fully charged. Make sure you charge the battery before you run the scanner using the battery. ❏ The battery slowly runs down even when you do not use the scanner.
User's Guide Using the Scanner on the Battery 1. Make sure that the computer is on. Wake the computer if it is in hibernate or sleep mode. 2. Connect the scanner to the computer using the micro USB cable. Note: ❏ Use the USB cable that came with the scanner. ❏ To avoid causing any damage, do not add excessive force when connecting the USB cable to the USB port. ❏ Connect the scanner directly to the computer without using a USB hub. ❏ Time until full battery charge when the scanner is off. USB 2.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the scanner and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.
User's Guide Network Settings The scanner can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the scanner is connected by Wi-Fi, the Wi-Fi is temporarily disconnected. Related Information & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 22 Connecting to a Computer We recommend using the installer to connect the scanner to a computer.
User's Guide Network Settings Connecting to a Smart Device You can use the scanner from a smart device. To use the scanner from a smart device, set up from Epson DocumentScan. Note: If you want to connect a computer and a smart device to the scanner at the same time, we recommend connecting the computer first. 1. Search for Epson DocumentScan in the App Store or Google Play. 2. Download and install Epson DocumentScan. 3. Start Epson DocumentScan. 4.
User's Guide Network Settings 3. Hold down the WPS button on the router until the security light flashes. c Important: You must complete Wi-Fi connection setup within two minutes. If your router does not have a WPS button, see your router documentation for instructions on enabling WPS in your router's software. 4. button on the scanner until the Ready light flashes, and Hold down the alternately (approximately 3 seconds).
User's Guide Network Settings 3. Slide the switch while holding down the the ready light flashes to turn on the scanner. button and hold them there for approximately 10 seconds until c Important: You must complete Wi-Fi connection setup within two minutes. 4. Use your computer to enter the PIN code (an eight-digit number) on the label stuck to the scanner. Connection setup starts. The Ready light flashes, and the When the Ready light, and and lights on the scanner flash alternately.
User's Guide Network Settings 2. Make sure that the scanner is turned on. 3. Connect from the smart device or computer to the scanner using the scanner’s SSID and password. Note: ❏ You can check the SSID and password on the label stuck to the scanner. ❏ It may take a few minutes for the scanner SSID to appear in the list. ❏ See the documentation provided with your smart device or computer for the operating instructions.
User's Guide Network Settings Selecting Change the Connection Methods Follow the on-screen instructions until the following screen is displayed. Select Set up Scanner connection again (for new network router or changing USB to network, etc.) on the Install Software screen, and then click Next. Follow the on-screen instructions. Disabling the Wi-Fi Slide the switch to the left on the scanner to switch off the Wi-Fi.
User's Guide Network Settings 3. Slide the switch while holding down the seconds to turn on the scanner. The 4. and and ] buttons and hold them there for approximately 10 lights flash alternately and the Ready light flashes. The network settings are restored to their defaults when the lights stop flashing. The scanner restarts automatically.
User's Guide Specifications of Originals and Placing Originals Specifications of Originals and Placing Originals Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the scanner. General Specifications for Originals being Scanned Specifications of Standard Size Originals These are the specifications for standard size originals that you can load into the scanner.
User's Guide Specifications of Originals and Placing Originals Size Measurement Thickness Paper Type Post Cards 100×148 mm 35 to 270 g/m2 Plain paper (3.9×5.8 in.) Fine paper Recycled paper Note: ❏ All originals must be flat at the leading edge. ❏ Make sure that curls on the leading edge of the originals are kept within the following range. A and B must be 2 mm or less when C is equal to or more than 30 mm.
User's Guide Specifications of Originals and Placing Originals Measurement Thickness 120×235 mm (4.72×9.25 in.) 0.38 mm (0.015 in.) or less 92×165 mm (3.62×6.50 in.) Specifications for Plastic Cards These are the specifications for plastic cards that you can load into the scanner. Size Card Type Thickness Loading Direction ISO7810 ID-1 Type With embossing 1.24 mm (0.05 in.) or less Horizontal (landscape) 54.0×85.6 mm Without embossing 1.0 mm (0.04 in.) or less (2.1×3.3 in.
User's Guide Specifications of Originals and Placing Originals ❏ Original with labels or stickers* ❏ Originals with sticky notes attached* ❏ Ripped originals* ❏ Originals with carbon paper on the back* ❏ Perforated originals* ❏ Originals with staples or paper clips ❏ Booklets ❏ Non-paper original (such as clear files, fabric, and metal foil) ❏ Originals with glue attached ❏ Heavily wrinkled or curled originals ❏ Transparent originals such as OHP film ❏ Originals with wet ink Note: ❏ *You can only scan thes
User's Guide Specifications of Originals and Placing Originals Related Information & “Basic Scanning” on page 37 & “Advanced Scanning” on page 46 Placing Long Paper Load the original straight into the left side of the input slot, facing up with the top edge facing into the scanner. Slide the original into the input slot until it meets resistance.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You can scan long paper up to 1,828.8 mm (72 inches) in length with a resolution of 300 dpi or less. ❏ You need to specify the paper size in Epson ScanSmart. Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Click Settings tab > Scan Settings button to open the Epson Scan 2 window. There are three ways to specify the paper size. If the paper length is 863.
User's Guide Specifications of Originals and Placing Originals Slide the receipt into the input slot until it meets resistance. Note: ❏ Although there may be issues with the scanning quality, you can scan long receipts up to 1,828.8 mm (72 inches) in length at a resolution of 300 dpi. ❏ You need to specify the paper size in Epson ScanSmart.
User's Guide Specifications of Originals and Placing Originals Slide the envelope into the input slot until it meets resistance. The envelope shown in the illustration has the opened edge (flap side) facing up, but you can also load envelopes into the scanner with the opened edge (flap side) facing down. c Important: Do not load envelopes with adhesives on them. Note: ❏ Envelopes that are not opened by cutting sharply at the flap edge may not be scanned correctly.
User's Guide Specifications of Originals and Placing Originals Slide the plastic card straight into the input slot until it meets resistance. c Important: Do not load plastic cards vertically or at an angle.
User's Guide Specifications of Originals and Placing Originals Placing Irregular Shaped Originals 1. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the left side of the Carrier Sheet with the side to be scanned facing up. 2. Load the Carrier Sheet into the left side of input slot with the top edge facing into the scanner. Slide the Carrier Sheet into the input slot until it meets resistance.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in Document Size, try changing the setting.
User's Guide Basic Scanning Basic Scanning Scanning Using a Scanner Button You can scan using the button on your scanner. Note: ❏ Make sure that Epson ScanSmart is installed on your computer and the scanner is connected to your computer correctly. ❏ If a computer is connected to the scanner by USB while another computer is also connected to the scanner over a wireless connection, scanned images are saved to the USB connected computer when you press the scanner button. 1.
User's Guide Basic Scanning ❏ Mac OS Select Go > Applications > Epson Software > Epson ScanSmart. 3. Check the scanned images, and organize them if necessary. ❏ You can also scan and add originals from Scan more. ❏ You can use the buttons at the top of the screen to rotate or delete scanned images. ❏ If you do not want to organize scanned images each time, select Skip this screen next time..
User's Guide Basic Scanning 4. Click Next. 5. Click Save on the Select Action window. 6. Check or change the settings as necessary. The file is named automatically by detecting the date and subject.
User's Guide Basic Scanning The folder is also named automatically by detecting the subject in the original. Note: Back to return to the Select Action window, and then click ❏ You can change the file naming methods. Click Settings. Click the File Name Settings tab to change the file naming methods. ❏ Check the following if the scanner detects a different date or subject. ❏ The original has been placed straight into the input slot. ❏ The original has clear text.
User's Guide Basic Scanning 7. Click Save. The scanned image is saved to the specified folder. Related Information & “Specifications of Originals and Placing Originals” on page 26 & “Epson ScanSmart” on page 14 Scanning Using Epson DocumentScan Note: Connect the scanner to the smart device before scanning. 1. Place the original. 2. Start Epson DocumentScan.
User's Guide Basic Scanning 3. Tap Scan. 4. Make the scan settings. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution.
User's Guide Basic Scanning ❏ Scanning Side: Select the side of the original you want to scan. ❏ Image Format: Select the save format from the list. ❏ Location: Select the location to save the scanned image. ❏ File Name: Check the settings for the file name. 5. Tap Scan. Scanning starts.
User's Guide Basic Scanning 6. Check the scanned image, and then tap Done. Note: To continue scanning, tap Scan More. 7. Tap Save. Note: You can rotate and sort the images by tapping the icons on the bottom of the screen.
User's Guide Basic Scanning The scanned image is saved to your storage device.
User's Guide Advanced Scanning Advanced Scanning Scanning Different Sizes or Types of Originals One by One Continuously (Automatic Feeding Mode) You can scan different sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the scanner starts scanning automatically when originals are loaded into the scanner. 1. Start Epson ScanSmart. ❏ Windows 10 Click the start button, and then select Epson Software > Epson ScanSmart. ❏ Windows 8.
User's Guide Advanced Scanning 4. The Epson Scan 2 window is displayed. Select Automatic Feeding Mode on the Main Settings tab. 5. Make other settings for scanning on the Epson Scan 2 main window. 6. Click Save and close the Settings window. 7. Place the original into the scanner until it is fed automatically. 8. Click SCAN. Automatic Feeding Mode starts.
User's Guide Advanced Scanning The light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your computer. 9. After scanning stops, place the next original into the scanner. Repeat this procedure until you have scanned all originals. 10. After you have scanned all originals, press the button on the scanner to close Automatic Feeding Mode. Note: ❏ You can also close Automatic Feeding Mode by pressing Finish on the Automatic Feeding Mode window displayed on your computer.
User's Guide Advanced Scanning 4. Select where you want to save the data. Note: ❏ If the screen for adding the Microsoft® Office plug-in is displayed, click OK. ❏ Save to PowerPoint® is not available for Mac OS. 5. Check or change the settings as necessary.
User's Guide Advanced Scanning Note: You can add OCR languages. Select Other languages from Language, and then select the languages you want to add from the list. 6. Click Save . Related Information & “Scanning and Saving Documents” on page 37 Sending to a Cloud Service You can save to the following cloud services.
User's Guide Advanced Scanning ❏ Evernote 1. Place the originals on your scanner. 2. Press the button on the scanner to start scanning and open Epson ScanSmart. ❏ If you cannot start scanning from the end of the chapter. button on the scanner, see the link in Related Information at the ❏ You can also start scanning from your computer. Start Epson ScanSmart, and then click SCAN. 3. Check the scanned image and click Next. 4. Select where you want to send the data.
User's Guide Advanced Scanning 5. Click Login to login to your account. 6. Check or change the settings as necessary.
User's Guide Advanced Scanning Note: ❏ When you select Searchable PDF as the File type setting, the Language list box is displayed. Select Other languages and then select the languages from the list on the OCR Language window. ❏ Select Save a copy to computer if you want to save the data to your computer. 7. Click Send.
User's Guide Advanced Scanning Related Information & “Scanning and Saving Documents” on page 37 54
User's Guide Maintenance Maintenance Cleaning Outside the Scanner Wipe off any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water. c Important: ❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur. ❏ Do not let water get inside the product. This could cause a malfunction to occur. ❏ Never open the scanner case. 1. Set the P switch to turn off the scanner. 2. Remove the USB cable. 3.
User's Guide Maintenance 3. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8 Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > EPSON Software > Epson Scan 2 Utility. 4. Click the Maintenance tab. 5. Click the Cleaning button.
User's Guide Maintenance 2. Load the Calibration sheet into the product. Note: Before loading the Calibration sheet into the scanner, make sure there is no dust or dirt on the Calibration sheet. 3. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8 Start screen > Apps > Epson > Epson Scan 2 Utility.
User's Guide Maintenance 1. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8 Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > EPSON Software > Epson Scan 2 Utility. 2. Click the Power Save tab. 3.
User's Guide Maintenance ! Caution: ❏ Strong impacts may damage the scanner. ❏ Do not expose the scanner to direct sunlight or leave it near heaters, in locations subject to high temperatures such as inside a car, and so on. The heat may cause the body to deform. ❏ We recommend taking the scanner as hand luggage on airplanes. Contact your airline to confirm if you can take the device on their airplanes. Depending on handling at the airport, the scanner could be damaged by a strong impact. 1.
User's Guide Solving Problems Solving Problems Scanner Problems Scanner Lights Indicate an Error Check the following if the scanner lights indicate an error. ❏ Make sure there are no originals jammed in the scanner. ❏ Make sure the scanner is connected to your computer properly. If a Wi-Fi connection error has occurred, check the Wi-Fi connection settings. ❏ If the firmware update fails and the scanner enters recovery mode, update the firmware again using a USB connection.
User's Guide Solving Problems ❏ Power Save settings might be set in Epson Scan 2 Utility. Start Epson Scan 2 Utility, click the Power Save tab, and then enter a longer value or set it to Off. To start Epson Scan 2 Utility, see following for details. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Solving Problems Note: See the following to check your applications. Windows 10: Right-click the start button or press and hold it, and then select Control Panel > Programs > Programs and Features. Windows 8.1/Windows 8: Select Desktop > Settings > Control Panel > Programs > Programs and Features. Windows 7: Click the start button and select Control Panel > Programs > Programs and Features. Mac OS: Select Go > Applications > EPSON Software.
User's Guide Solving Problems Removing Jammed Originals from the Scanner If paper jams inside the scanner, slowly remove the jammed paper by gently pulling it in which ever direction offers the least resistance. Note: ❏ If a piece of paper gets stuck in the roller and remains inside the scanner, remove it slowly with a pair of tweezers in the direction of the output slot. If you cannot remove it, contact your local dealer.
User's Guide Solving Problems ❏ When the battery is nearly empty, scanning may take some time. Charge the battery from a computer with a USB connection. Scanned Image Problems Streaks Appear in the Scanned Image Streaks may appear in the image when trash or dirt gets into the scanner. ❏ Clean the inside of the scanner. ❏ Remove any trash or dirt that adheres to the original. ❏ Avoid operating the scanner in direct sunlight, otherwise streaks may appear in the image.
User's Guide Solving Problems ❏ Try increasing the resolution and then scanning. Set the appropriate resolution for the purpose of your scanned image. Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Click Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution. ❏ Check that Text Enhancement is selected.
User's Guide Solving Problems ❏ Change the resolution, and then scan again. Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Click Scanner Settings tab > Scan Settings button > Main Settings tab on the Epson Scan 2 window > Resolution.
User's Guide Solving Problems ❏ When saving to Microsoft® Office or Searchable PDF files, check that the correct languages are selected. Check the Language in each save setting window. Related Information & “Scanned Image or Text is Blurred” on page 64 & “Saving as Editable Files (Microsoft® Office)” on page 48 Expanding or Contracting the Scanned Image When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments feature in Epson Scan 2 Utility.
User's Guide Solving Problems 1. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select EPSON > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2 Utility. 2. Select the Other tab. 3. Click Reset.
User's Guide Solving Problems ❏ When you are using multiple wireless routers at the same time, you may not be able to use the scanner from the computer or smart device depending on the settings of the wireless routers. Connect the computer or smart device to the same wireless router as the scanner. Disable the tethering function on the smart device if it is enabled.
User's Guide Solving Problems ❏ A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the scanner because the scanner only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as the scanner. ❏ Most wireless routers have a privacy separator feature that blocks communication between connected devices.
User's Guide Solving Problems Checking the SSID for the Computer Windows Select Control Panel > Network and Internet > Network and Sharing Center. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.
User's Guide Solving Problems The Scanner Suddenly Cannot Scan over a Network Connection ❏ When you have changed your access point or provider, try making network settings for the scanner again. Connect the computer or smart device to the same SSID as the scanner. ❏ Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; access point, computer or smart device, and then scanner.
User's Guide Solving Problems Uninstalling Your Applications for Windows 1. Quit all running applications. 2. Disconnect the scanner from your computer. 3. Open the Control Panel: ❏ Windows 10 Right-click the start button or press and hold it, and then select Control Panel. ❏ Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel. ❏ Windows 7 Click the start button and select Control Panel. 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.
User's Guide Solving Problems 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller. 6. Select the application you want to uninstall, and then click Uninstall. c Important: The Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and you only want to delete some of the drivers, delete all of them first, and then install the necessary scanner drivers again.
User's Guide Technical Specifications Technical Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Portable sheet-feed, simplex A4 color scanner Photoelectric device CIS Effective pixels 5,100×8,400 at 600 dpi 2,550×21,600 at 300 dpi (long paper) Light source RGB LED Scanning resolution 600 dpi (main scan) 600 dpi (sub scan) Output resolution 50 to 1,200 dpi (in 1 dpi increments)*1 Document Size Max: 216×1,828.8 mm (8.5×72 in.
User's Guide Technical Specifications Wi-Fi Specifications Standards IEEE802.11b/g/n Frequency Range 2.4 GHz Maximum radio-frequency power transmitted 20 dBm (EIRP) Coordination Modes Infrastructure mode, AP mode *1 *2 Wireless Security WEP (64/128bit), WPA2-PSK (AES)*1 *3 *1 Not supported for IEEE 802.11b. *2 AP mode connection and Wi-Fi connection can be used at the same time. *3 Complies with WPA2 standards with support for WPA/WPA2 Personal.
User's Guide Technical Specifications Power Consumption * USB Connection ❏ Operating: Approx. 2.7 W ❏ Ready mode: Approx. 1.6 W ❏ Sleep mode: Approx. 1 W ❏ Power off: 0.2 W or below Wi-Fi Connection ❏ Operating: Approx. 3.1 W ❏ Ready mode: Approx. 2.4 W ❏ Sleep mode: Approx. 1.9 W ❏ Power off: 0.2 W or below * When the battery is fully charged. Battery Specifications * Type Li-ion Rated Voltage 3.6 V Rated Capacity 1140mAh Charging Time USB 2.0 Port: Approx. 3.
User's Guide Technical Specifications System Requirements Windows Windows 10 (32-bit, 64-bit) Windows 8.1 (32-bit, 64-bit) Windows 8 (32-bit, 64-bit) Windows 7 (32-bit, 64-bit) Mac OS*1 *2 macOS High Sierra macOS Sierra OS X El Capitan *1 Fast User Switching on Mac OS or later is not supported. *2 The UNIX File System (UFS) for Mac OS is not supported.
User's Guide Standards and Approvals Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No. 60950-1 EMC FCC Part 15 Subpart B Class B ICIS-033 Class B This equipment contains the following wireless module. Model: WM294V2-E01 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
User's Guide Standards and Approvals Standards and Approvals for Australian Models EMC AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: J421A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product.
User's Guide Where to Get Help Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
User's Guide Where to Get Help Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: http://www.
User's Guide Where to Get Help Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
User's Guide Where to Get Help Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775 Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.
User's Guide Where to Get Help Province Company Name Address Phone E-mail RIAU DKI JAKARTA EAST JAWA BANTEN ESC PEKANBARU Jl. Tuanku Tambusai No.459A Pekanbaru Riau (+62761) 8524695 ESS JAKARTA SUDIRMAN Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav. 3 Jakarta Pusat - DKI JAKARTA 10220 (+6221) 5724335 ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29 Surabaya - Jawa Timur (+6231) 5014949 Ruko Mall WTC Matahari No.
User's Guide Where to Get Help Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: 852-2827-8911 Fax: 852-2827-4383 Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web http://www.epson.com.
User's Guide Where to Get Help Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available.
