User’s Guide NPD4736-00 EN
User’s Guide Copyright and Trademarks Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
User’s Guide Copyright and Trademarks IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. ® ® ® Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
User’s Guide Contents Contents Copyright and Trademarks Printing Copyright and Trademarks. . . . . . . . . . . . . . . . . . . 2 Printer Driver and Status Monitor. . . . . . . . . . . . Accessing the printer driver for Windows. . . . Accessing the printer driver for Mac OS X. . . . Basic Operations. . . . . . . . . . . . . . . . . . . . . . . . . Basic printing. . . . . . . . . . . . . . . . . . . . . . . . . Canceling printing. . . . . . . . . . . . . . . . . . . . . Other Options. . . . . . . . . . .
User’s Guide Contents Safety instructions. . . . . . . . . . . . . . . . . . . . . . Precautions on refilling ink. . . . . . . . . . . . . . . Ink bottle specifications. . . . . . . . . . . . . . . . . . Checking the Ink Level. . . . . . . . . . . . . . . . . . . . Refilling the Ink Tank. . . . . . . . . . . . . . . . . . . . . . 61 . 61 . 62 . 62 . 62 Error Indicators Error Messages on the Control Panel. . . . . . . . . . . 80 Troubleshooting for Printing/Copying Diagnosing the Problem. . . . . . . . .
User’s Guide Contents Using scanning software other than Epson Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Problems When Feeding Paper. . . . . . . . . . . . . . . 98 The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 98 Multiple sheets of paper are fed. . . . . . . . . . . . . 98 The paper jams in the Automatic Document Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Problems With Scanning Time. . . . . . . . . . . . . . .
User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (other than Europe) ❏ Start Here (paper): Provides you with information on setting up the product and installing the software. ❏ User’s Guide (PDF): Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this product with a computer.
User’s Guide Introduction ❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP Professional. ❏ Mac OS X refers to Mac OS X 10.5.8 or later.
User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipment.
User’s Guide Important Instructions ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
User’s Guide Important Instructions ❏ Be careful not to trap your fingers when closing the scanner unit. ❏ If the ink level is below the lower limit on the ink tank, refill the ink soon. Continued use of the product when the ink level is below the lower limit on the tank could damage the product. ❏ If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical outlet. ❏ Do not press too hard on the scanner glass when placing the originals.
User’s Guide Important Instructions Copying of the following items is prohibited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏ Private marketable securities (stock certificates, negotiable not
User’s Guide Getting to Know Your Product Getting to Know Your Product Product Parts a. ADF cover b. Automatic Document Feeder (ADF) c. Edge guide d. ADF input tray (place your originals here to be copied) e. ADF output tray (your originals are ejected here as they are copied) a. Edge guide b. Rear paper feed c. Paper support extension d. Paper support e. Feeder guard f. Output tray g.
User’s Guide Getting to Know Your Product a. Document cover b. Scanner glass c. Control panel a. Scanner Unit b. Print head (under this section) c. Transportation lock d. Ink reservoir tank (Ink tank) e. Ink tube a.
User’s Guide Getting to Know Your Product b. LAN port* c. USB connector * The availability of this part varies by product. Guide to the Control Panel Note: Although the control panel design and menu and option names and other items in the LCD display may slightly differ from the actual product, the method of operation is the same. Buttons and LCD Buttons Function a Turns the product on and off b Enters copy mode. c Enters scan mode. d Provided with Wi-Fi-capable models only.
User’s Guide Getting to Know Your Product Lights Lights Function On when the product is on. Flashes when the product is receiving data, printing/copying/scanning, or cleaning the print head. Stays on while the product is connected to a Wi-Fi network. Flashes while the Wi-Fi network settings are being made. This light turns off in sleep mode*. ADF On when originals are detected in the ADF. * The availability of this part varies by product.
User’s Guide Paper and Media Handling Paper and Media Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain paper. However, Epson provides special types of paper that is formulated for the ink used in Epson ink jet products, and we recommend using this paper to ensure high-quality results. When loading special paper distributed by Epson, read the instruction sheets packed with the paper first and keep the following points in mind.
User’s Guide Paper and Media Handling Media Type Plain paper*1 Size Loading capacity (sheets) Letter*2 up to 11mm A4*2 up to 11mm B5*2 up to 11mm A5*2 up to 11mm A6*2 up to 11mm Legal 1 User Defined 1 #10 10 DL 10 C6 10 Epson Bright White Ink Jet Paper A4*2 80 Epson Photo Quality Ink Jet Paper A4 80 Epson Matte Paper - Heavyweight A4 1 Envelope *1 Paper with a weight of 64 g/m² (17 lb) to 90 g/m² (24 lb). *2 The loading capacity for manual 2-sided printing is 30 sheets.
User’s Guide Paper and Media Handling For this paper Printer driver paper type Plain paper plain papers Epson Bright White Ink Jet Paper Epson Matte Paper – Heavyweight Epson Matte Epson Photo Quality Ink Jet Paper Envelopes Envelope Note: The availability of special media varies by location. For the latest information on media available in your area, contact Epson support.
User’s Guide Paper and Media Handling C Slide the edge guide to the left. D Load paper with the printable side up, against the right side of the rear paper feed. Note: ❏ Fan and align the edges of the paper before loading. ❏ The printable side is often whiter than the other side. ❏ Always load paper into the rear paper feed short edge first, even when you are printing landscape -oriented pictures. ❏ You can use the following sizes of paper with binding holes: A4, A5, A6, Legal, Letter.
User’s Guide Paper and Media Handling E Slide the edge guide against the left edge of the paper, but not too tightly. Note: For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 17 F Flip the feeder guard back.
User’s Guide Paper and Media Handling Important: c To prevent paper jams, avoid the following documents. For these types, use the scanner glass. ❏ Documents held together with paper clips, staples, etc. ❏ Documents that have tape or paper stuck to them. ❏ Photos, OHPs, or thermal transfer paper. ❏ Paper that is torn, wrinkled, or has holes. A Make sure that there are no originals on the scanner glass. The ADF may not detect documents in the feeder if there are originals on the scanner glass.
User’s Guide Paper and Media Handling E Slide the edge guide until it is flush with the originals. F Check that the ADF light in the control panel is on. Note: ❏ The ADF light may stay off if there is any other original on the scanner glass. If you press x in this case, the original on the scanner glass will be copied or scanned instead of the originals in the ADF. ❏ The ADF light will not turn on when the product is in sleep mode. Press any button other than P to recover from sleep mode.
User’s Guide Paper and Media Handling B Slide the original to the corner. Note: See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan. & “The edges of your original are not scanned” on page 100 & “Multiple documents are scanned into a single file” on page 101 C Close the cover gently.
User’s Guide Copying Copying Copying Documents Basic copying Follow the steps below to copy documents. A Load paper. & “Loading Paper and Envelopes” on page 19 B Place your original(s) in the Automatic Document Feeder or on the scanner glass. & “Placing Originals” on page 21 C Press r to enter the copy mode. D Press u or d to set the number of copies. E Press x to display the copy setting menus. F Select the appropriate copy settings such as layout, paper size, paper type, and quality.
User’s Guide Printing Printing Printer Driver and Status Monitor The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and the printer utilities help you check the product and keep it in top operating condition. Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site.
User’s Guide Printing ❏ Windows XP: Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes. Select the product, then click Printing Preferences on the File menu. From the shortcut icon on the taskbar Right-click the product icon on the taskbar, then select Printer Settings. To add a shortcut icon to the Windows taskbar, first access the printer driver from the Start menu as described above. Next, click the Maintenance tab, and then the Monitoring Preferences button.
User’s Guide Printing Basic Operations Basic printing Note: ❏ The screen shots in this section may vary depending on the model. ❏ Before you print, load paper properly. & “Loading Paper and Envelopes” on page 19 ❏ Refer to the section below for the printable area. & “Printable area” on page 104 ❏ After completing the settings, print one test copy and examine the results before printing an entire job. Basic product settings for Windows A Open the file you want to print.
User’s Guide Printing E Select Portrait (tall) or Landscape (wide) to change the orientation of your print. Note: Select Landscape when printing on envelopes. F Select the appropriate Paper Type setting. & “Paper type settings from the printer driver” on page 18 Note: Print quality is automatically adjusted for the selected Paper Type. G Click OK to close the printer settings window. Note: To make changes to advanced settings, refer to the relevant section. H Print your file.
User’s Guide Printing B Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 27 Note: If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box. C Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to select some of the items in this dialog box.
User’s Guide Printing F Select Print Settings from the pop-up menu. G Select the appropriate Media Type setting. & “Paper type settings from the printer driver” on page 18 H Click Print to start printing. Canceling printing If you need to cancel printing, follow the instructions in the appropriate section below. Using the product button Press y to cancel a print job in progress. For Windows Note: You cannot cancel a print job that has been completely sent to the product.
User’s Guide Printing B Click the Print Queue button. The Windows Spooler appears. C Right-click on the job you want to cancel and then select Cancel. For Mac OS X Follow the steps below to cancel a print job. A Click your product icon in the Dock. B In the Document Name list, select the document which is printing. C Click the Delete button to cancel the print job. Other Options Product presets (For Windows Only) Printer driver presets make printing a snap.
User’s Guide Printing 2-sided printing (for Windows only) Use the printer driver to print on both sides of the paper. Two types of 2-sided printing are available: standard and folded booklet. 2-sided printing is only available for the following papers and sizes. Paper Size Plain paper Legal, Letter, A4, B5, A5, A6 Epson Bright White Ink Jet Paper A4 Note: ❏ This feature is not available for Mac OS X. ❏ This feature may not be available at some settings.
User’s Guide Printing C Click Settings, and make the appropriate settings. Note: If you want to print a folded booklet, select Booklet. D Check the other settings and print. Note: ❏ The actual binding margin may be different from the specified settings depending on your application. Experiment with a few sheets to examine actual results before printing the entire job. ❏ Make sure that the ink is completely dry before reloading the paper.
User’s Guide Printing B Choose Scale to fit paper size for Destination Paper Size in the Paper Handling pane and select the desired paper size from the pop-up menu. C Check the other settings and print. Pages per sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings.
User’s Guide Printing Sharing the Product for Printing Setup for Windows These instructions tell you how to set up your product so other users on the network can share it. First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the product to each network computer that will access it. Note: ❏ These instructions are for small networks only. To share the product on a large network, consult your network administrator.
User’s Guide Printing If you want to automatically download printer drivers for computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems of the other computers. Click OK, then insert the product software disk. D Click OK or Close (if you installed additional drivers). Adding the product to the other network computers Follow these steps to add the product to each network computer that will access it.
User’s Guide Printing B Windows 7 and Vista: Click the Add a printer button. Windows XP: Click the Add a printer button. The Add Printer Wizard appears. Click the Next button. C Windows 7 and Vista: Click Add a network, wireless or Bluetooth printer, and then click Next. Windows XP: Select A network printer, or a printer attached to another computer, then click Next. D Follow the on-screen instructions to select the product you want to use.
User’s Guide Scanning Scanning Let’s Try Scanning Starting a Scan Let’s scan a document to get used to the process. A Place your original(s) on the scanner glass. & “Placing Originals” on page 21 B Start Epson Scan. ❏ Windows: Double-click the Epson Scan icon on the desktop. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan. C Select Home Mode.
User’s Guide Scanning D Select Text/Line Art as the Document Type setting. E Click Preview. F Click Scan.
User’s Guide Scanning G Click OK. Your scanned image is saved. Image Adjustment Features Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. See the Help for more details on Epson Scan. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually.
User’s Guide Scanning Tone Correction Provides a graphical interface for adjusting tone levels individually. Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image. Unsharp Mask Sharpens the edges of image areas for an overall clearer image.
User’s Guide Scanning Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Enhances text recognition when scanning text documents. Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the text from the graphics. Color Enhance Enhance a certain color. You can select from red, blue, or green.
User’s Guide Scanning B Press C Select a scan menu item. Use u or d to select a menu, and press OK. D to enter the scan mode. & “Scan Mode” on page 60 Select your computer. Note: ❏ If the product is connected to a network, you can select the computer to which you want to save the scanned image. ❏ E You can change the computer name displayed on the control panel using Epson Event Manager. Press OK to start scanning. Your scanned image is saved.
User’s Guide Scanning C Select Home Mode from the Mode list. D Select the Document Type setting. E Select the Image Type setting. F Click Preview. & “Previewing and Adjusting the Scan Area” on page 50 G Adjust the exposure, brightness, and other image quality settings. H Click Scan.
User’s Guide Scanning I In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window. Your scanned image is saved. Scanning in Office Mode Office Mode lets you quickly scan text documents without previewing your image. Note: See the Help for more details on Epson Scan. A Place your original(s).
User’s Guide Scanning C Select Office Mode from the Mode list. D Select the Image Type setting. E Select the Document Source setting. F Select the size of your original as the Size setting. G Select an appropriate resolution for your original(s) as the Resolution setting. H Click Scan.
User’s Guide Scanning I In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window. Your scanned image is saved. Scanning in Professional Mode Professional Mode gives you total control of your scanning settings and lets you check the changes you have made in a preview image. This mode is recommended for advanced users.
User’s Guide Scanning C Select Professional Mode from the Mode list. D Select the type of original(s) you are scanning as the Document Type setting. E Select the Document Source setting. F If you select Reflective as the Document Type setting, select Photo or Document as the Auto Exposure Type setting.
User’s Guide Scanning G Select the Image Type setting. H Select an appropriate resolution for your original(s) as the Resolution setting. I Click Preview to preview your image(s). The Preview window opens and displays your image(s). & “Previewing and Adjusting the Scan Area” on page 50 Note for the Automatic Document Feeder (ADF): ❏ The ADF loads your first document page, and then Epson Scan prescans it and displays it in the Preview window. The ADF then ejects your first page.
User’s Guide Scanning Note: ❏ Some of the settings that you change after previewing an image are reset if you change the preview mode. ❏ Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview type. ❏ If you preview image(s) without the Preview dialog displayed, image(s) are displayed in the default preview mode. If you preview with the Preview dialog displayed, image(s) are displayed in the preview mode that was displayed just before previewing.
User’s Guide Scanning To create additional marquees of the same size, click this icon. To delete a marquee, click inside the marquee and click this icon. To activate all marquees, click this icon. Note: ❏ To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key as you move the marquee. ❏ To restrict the size of the marquee to the current proportions, hold down the Shift key as you resize the marquee.
User’s Guide Scanning B Select Magazine as the Document Type setting. C Click Preview. D Adjust the exposure, brightness, and other image quality settings. E Click Scan. F Select PDF as the Type setting, and then click OK. See the Help for more details on Epson Scan. Your scanned image is saved. Scanning Multiple Documents to a PDF File First of all, place your document and start Epson Scan.
User’s Guide Scanning A Select Professional Mode from the Mode list. B Select the Document Source setting. C Click Preview. Note for the Automatic Document Feeder (ADF): ❏ The document page ejected by the ADF has not been scanned yet. Reload the entire document into the ADF. ❏ Do not load paper above the line just under the d arrow mark on the ADF.
User’s Guide Scanning D Adjust the exposure, brightness, and other image quality settings. E Click Scan. F Select PDF as the Type setting, and then click OK. See the Help for more details on Epson Scan. Note: If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document without displaying the Add Page Confirmation window. G Epson Scan starts scanning your document. H If you want to scan more pages, click Add page.
User’s Guide Scanning I Click Edit page or Save File. Edit page Select this button if you want to delete or reorder any of the pages. Then use the icons on the bottom of the Editing Page window to select, rotate, reorder, and delete pages. See the Help for more details on Epson Scan. Click OK when you are finished editing your pages. Save File Select this button when you are finished. The pages are saved in one PDF file.
User’s Guide Scanning A Select Home Mode from the Mode list. B Select Photograph as the Document Type setting. C Click Preview. D Adjust the exposure, brightness, and other image quality settings. E Click Scan. F Select JPEG as the Type setting, and then click OK. See the Help for more details on Epson Scan. Your scanned image is saved. Software Information Starting Epson Scan Driver This software lets you control all aspects of scanning.
User’s Guide Scanning How to start ❏ Windows: Double-click the EPSON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan. How to access the help Click the Help button on the Epson Scan driver. Starting Other Scanning Software Note: Some scanning software may not be included in some countries.
User’s Guide Menu List of Control Panel Menu List of Control Panel You can use this product as a printer, copier, and scanner. When using one of these functions, except the printer function, select your desired function by pressing the corresponding Mode button on the control panel. Each mode’s main screen appears as you select the mode. Copy Mode Note: Depending on the model, some functions may not be available. Press x to see the menu. Setting Item Setting item and description.
User’s Guide Menu List of Control Panel Setting Item Setting item and description. Network Settings (Ethernet capable models only) Check Network Connection You can check the network connection status, and print the report. If there is any problem with the connection, the report helps you find the solution. Confirm Network Settings You can see the current network settings. Print Network Status Sheet You can print a network status sheet.
User’s Guide Refilling Ink Refilling Ink Ink Bottle Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink: ❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap. ❏ Do not tilt or shake an ink bottle after removing its seal; this can cause leakage.
User’s Guide Refilling Ink ❏ After bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. ❏ Store ink bottles in a cool, dark place. ❏ Store the ink bottles in the same environment as the product. When storing or transporting the ink bottle after opening the sealed bottle, avoid temperature changes, impacts, shaking or tilting the bottle; otherwise ink may leak even if you tighten the cap on the bottle.
User’s Guide Refilling Ink Note: Be careful not to spill any ink. B Snap off the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install the cap. Important: c Install the ink bottle cap tightly; otherwise ink may leak. Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap. C Refill the ink tank up to the upper line on the ink tank.
User’s Guide Refilling Ink Note: If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the cap securely and store the ink bottle upright for later use. D Install the cap onto the ink tank securely. E Close the ink tank unit cover.
User’s Guide Maintaining Your Product and Software Maintaining Your Product and Software Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by using the buttons. Using the Nozzle Check utility for Windows Follow the steps below to use the Nozzle Check utility.
User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel. A Make sure that no warnings or errors are indicated in the control panel. B Make sure that A4-size paper is loaded in the rear paper feed. C Press x to display the menus. D Select Maintenance. E Select Nozzle Check and follow the instructions in the LCD screen to print a nozzle check pattern. Below are two sample nozzle check patterns.
User’s Guide Maintaining Your Product and Software Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the product by using the buttons.
User’s Guide Maintaining Your Product and Software B Make sure that no warnings or errors are indicated in the control panel. C Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 27 D Click the Head Cleaning icon. E Follow the on-screen instructions. Using the control panel Follow the steps below to clean the print head using the product control panel. A Make sure that the transportation lock is set to the unlocked (Printing) position.
User’s Guide Maintaining Your Product and Software B Make sure A4-size paper is loaded in the rear paper feed. C Right-click the product icon on the taskbar, then select Print Head Alignment. D Follow the on-screen instructions to align the print head. If the product icon does not appear, refer to the following section to add the icon.
User’s Guide Maintaining Your Product and Software F Find the most solid pattern in each of #1 to #4 groups. G Enter the pattern number for the most solid pattern in #1 group. H Repeat step 7 for the other groups (#2 to #4). I Finish aligning the print head. Replacing Ink inside the Ink Tube If print quality has not improved even after running Head Cleaning several times, you may need to replace the ink inside the ink tube to solve the problem.
User’s Guide Maintaining Your Product and Software C Access the printer driver. & “Accessing the printer driver for Windows” on page 29 D Click the Maintenance tab, then click the Power Ink Flushing button. E Follow the on-screen instructions. Using the Power Ink Flushing utility for Mac OS X Follow the steps below to use the Power Ink Flushing utility. A Make sure that the transportation lock is set to the unlocked (Printing) position.
User’s Guide Maintaining Your Product and Software Saving Power The LCD screen turns black or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. Follow the steps below to adjust the time. For Windows A Access the printer settings.
User’s Guide Maintaining Your Product and Software C Select Power Off Timer. D Select Off, 30minutes, 1h, 2h, 4h, 8h, or 12h. E Select Sleep Timer. F Select 3minutes, 5minutes, or 10minutes. Checking the Number of Sheets of Paper Fed You can check the number of sheets of paper fed from the printer driver. Click the Printer and Option Information button on your printer driver’s Maintenance window (for Windows) or on the Epson Printer Utility 4 (for Mac OS X).
User’s Guide Maintaining Your Product and Software ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Open the ADF cover and use a soft, dry, clean cloth to clean the roller and the interior of the ADF. ❏ Do not press the surface of the scanner glass with any force.
User’s Guide Maintaining Your Product and Software Transporting the Product If you move the product some distance, you need to prepare it for transportation in its original box or one of a similar size. c ❏Important: When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
User’s Guide Maintaining Your Product and Software E Secure the print head to the case with tape as shown, then close the scanner unit. Note: Do not place tape on the white flat cable inside the product. F Set the transportation lock to the locked (Transporting) position. G Make sure to install the cap onto the ink tank securely. H Repack the product in the box, using the protective materials that came with it. c ❏Important: Keep the product level during transport. Otherwise, ink may leak.
User’s Guide Maintaining Your Product and Software Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏ Epson Driver and Utilities ❏ Epson Event Manager Follow the steps below to check that the software is installed on your computer. For Windows A Windows 7 and Vista: Click the start button and select Control Panel.
User’s Guide Maintaining Your Product and Software See the following section for information on determining what applications are installed. & “Checking the software installed on your computer” on page 77 For Windows Note: ❏ For Windows 7 and Vista, you need an administrator account and password if you log on as a standard user. ❏ For Windows XP, you must log on to a Computer Administrator account. A Turn off the product. B Disconnect the product’s interface cable from your computer.
User’s Guide Maintaining Your Product and Software For Mac OS X Note: ❏ To uninstall your software you need to download the Uninstaller. Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏ To uninstall applications, you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a limited account user. ❏ Depending on the application, the Installer may be separated from the Uninstaller.
User’s Guide Error Indicators Error Indicators Error Messages on the Control Panel This section describes the meaning of messages displayed on the LCD screen. Error Messages Solutions Paper jam Press OK. If the error does not clear, remove the paper by hand. Remove the jammed paper. & “Paper Jams” on page 83 Paper jam in the ADF. Remove the jammed paper. Communication error. Make sure the cable is connected, then try again. Make sure the computer is connected correctly.
User’s Guide Troubleshooting for Printing/Copying Troubleshooting for Printing/Copying Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor. Refer to the appropriate section below.
User’s Guide Troubleshooting for Printing/Copying When you access EPSON Status Monitor 3, the following window appears: Note: If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. EPSON Status Monitor 3 provides the following information: ❏ Technical Support: Click Technical Support to access the Epson technical support website.
User’s Guide Troubleshooting for Printing/Copying B Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Paper Jams !Caution: Never touch the buttons on the control panel while your hand is inside the product. c BeImportant: careful not to pull the cables or ink tube, or touch other components inside the product unnecessarily. Otherwise, ink may leak or the product may be damaged. Note: ❏ Cancel the print job if prompted by a message from the LCD screen or the printer driver.
User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from inside the product A Open the scanner unit. Important: c Do not lift up the scanner unit when the document cover is open. B Remove all of the paper inside, including any torn pieces. C Close the scanner unit slowly.
User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from the Automatic Document Feeder (ADF) A Remove the stack of paper from the ADF input tray. B Open the ADF cover. Important: c Make sure you open the ADF cover before removing jammed paper. If you do not open the cover, the product may be damaged. C Carefully remove the jammed paper. D Open the Automatic Document Feeder (ADF).
User’s Guide Troubleshooting for Printing/Copying E Remove all of the paper inside, including any torn pieces. F Close the Automatic Document Feeder (ADF). G Raise the ADF input tray. H Carefully remove the jammed paper. I Return the ADF input tray to its original position, and close the ADF cover. Preventing paper jams If your paper jams frequently, check the following. ❏ The paper is smooth, not curled or wrinkled.
User’s Guide Troubleshooting for Printing/Copying ❏ You are using high-quality paper. ❏ The printable side of the paper is face up in the rear paper feed. ❏ The paper stack was fanned before loading. ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 17 ❏ The edge guides are snug against the edges of the paper.
User’s Guide Troubleshooting for Printing/Copying Good sample & “Horizontal banding” on page 88 & “Vertical banding or misalignment” on page 88 & “Printout is blurry, smeared, or scuffed or ink supply is poor” on page 89 Horizontal banding ❏ Make sure the printable side (the whiter side) of the paper is face up in the rear paper feed. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
User’s Guide Troubleshooting for Printing/Copying ❏ Run the Print Head Alignment utility. & “Aligning the Print Head” on page 68 ❏ For Windows, clear the High Speed check box from the More Options window in your printer driver. See the online help for details. For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the following menus: System Preferences, Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or 10.
User’s Guide Troubleshooting for Printing/Copying ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 67 ❏ Run the Print Head Alignment utility. & “Aligning the Print Head” on page 68 ❏ If the paper is smeared with ink after printing, clean the interior of the product. & “Cleaning the interior of the product” on page 74 ❏ If there is problem with copy quality, clean the surface of the scanner glass.
User’s Guide Troubleshooting for Printing/Copying ❏ If Draft is selected in Quality in the Main window in your printer driver (for Windows), or Draft is selected in Print Quality in Print Settings (for Mac OS X), select another setting. Size or position of copied image is incorrect ❏ Make sure the paper size, layout, or reduce/enlarge setting selected in the control panel matches the paper used. ❏ If the edges of the copy are cropped off, move the original slightly away from the corner.
User’s Guide Troubleshooting for Printing/Copying Printing is too slow ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product. & “Selecting Paper” on page 17 ❏ For Windows, choose a lower Quality in the printer driver Main window. For Mac OS X, choose a lower Print Quality in the Print Settings dialog box from your printer driver’s Print dialog box.
User’s Guide Troubleshooting for Printing/Copying ❏ Make sure the edge guides are snug against the edges of the paper. ❏ Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before loading. ❏ Remove the stack of paper and make sure that the paper is not too thin. & “Paper” on page 103 ❏ Fan the edges of the stack to separate the sheets, then reload the paper.
User’s Guide Troubleshooting for Printing/Copying ❏ If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to your computer without the USB hub. ❏ If you are connecting the product to your computer via a USB hub, make sure the USB hub device is recognized by your computer.
User’s Guide Troubleshooting for Printing/Copying The following dialog box appears. Select the following check boxes and print speed may be increased. ❏ High Speed Copies ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help.
User’s Guide Troubleshooting for Scanning Troubleshooting for Scanning Problems Indicated by Messages on the LCD Screen or Status Light ❏ Make sure the product is connected to your computer properly. ❏ Turn off the product and turn it on again. If the problem is not solved, the product may be malfunctioning, or the light source in the scanner unit may need to be replaced. Contact your dealer. ❏ Make sure the scanning software is fully installed.
User’s Guide Troubleshooting for Scanning ❏ Make sure there are no originals on the scanner glass. ❏ If the document cover or ADF cover is open, close it and try scanning again. ❏ Make sure you have selected either Office Mode or Professional Mode in Epson Scan. ❏ Make sure your cables are securely connected to the product and a working electrical outlet.
User’s Guide Troubleshooting for Scanning D Do one of the following. ❏ Windows 7: Confirm that the check box for EEventManager Application is selected in the Allowed programs and features list. ❏ Windows Vista: Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Program or port list. ❏ Windows XP: Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Programs and Services list. E Click OK.
User’s Guide Troubleshooting for Scanning Problems With Scanning Time ❏ Computers with Hi-Speed external USB ports can scan faster than those with external USB ports. If you are using a Hi-Speed external USB port with your product, make sure it meets the system requirements. & “System Requirements” on page 102 ❏ Scanning at a high resolution takes a long time.
User’s Guide Troubleshooting for Scanning Ripple patterns appear in your scanned image A ripple or cross-hatch pattern (known as moiré) may appear in a scanned image of a printed document. ❏ Rotate your original document. ❏ Rotate the scanned image using the application software after scanning. ❏ Select the Descreening check box. ❏ In Professional Mode, change a resolution setting and scan again.
User’s Guide Troubleshooting for Scanning Multiple documents are scanned into a single file Position documents at least 20 mm (0.8 inch) apart from each other on the scanner glass. Cannot scan the area you want Depending on the documents, you may not be able to scan the area you want. Use normal preview in Office Mode, Home Mode, or Professional Mode and create marquees on the area you want to scan.
User’s Guide Product Information Product Information Ink Bottles You can use the following ink bottles with this product: Ink bottles Part numbers Black T7741 Important: c Genuine Epson ink, other than those specified here, could cause damage that is not covered by Epson’s warranties. Color Black Ink bottle life For best results, use up ink within six months after removing a seal from ink bottle. Temperature Storage: -20 to 40 ˚C (-4 to 104 ˚F) 1 month at 40 ˚C (104 ˚F) Freezing:* -15 ˚C (5.
User’s Guide Product Information Technical Specifications Note: Specifications are subject to change without notice. Printer specifications Paper path Rear paper feed, top entry Capacity 11 mm (0.4in.) Paper Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
User’s Guide Product Information Envelope #10 4 1/8 × 9 1/2 in. Size Envelope DL 110 × 220 mm Envelope C6 114 × 162 mm Paper types Plain paper Weight 75 g/m² (20 lb) to 90 g/m² (24 lb) Printable area Highlighted portions show printable area. Single sheets Envelopes Minimum margin Media type Single sheets Envelopes A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) C 3.0 mm (0.12 in.) 21.0 mm (0.83 in.
User’s Guide Product Information Document size 216 × 297 mm (8.5 × 11.
User’s Guide Product Information Dimensions Storage Width: 435 mm (17.1 inches) Depth: 377 mm (14.8 inches) Height: 226 mm (8.9 inches) Printing*1 Width: 435 mm (17.1 inches) Depth: 540 mm (21.3 inches) Height: 291 mm (11.5 inches) Weight Approx. 6.0 kg (13.2 lb) *2 Approx. 6.0 kg (13.2 lb) *2 *1 With the output tray extension extended. *2 Without the ink and the power cord.
User’s Guide Product Information Note: Check the label on the back of the product for its voltage.
User’s Guide Where To Get Help Where To Get Help Technical Support Web Site Epson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/ http://www.epson.eu/Support (Europe) If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at: http://www.epson.com http://www.epson.
User’s Guide Where To Get Help Note: Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own backup data or take notes.
User’s Guide Where To Get Help Epson Hotline ❏ Sales enquiries and product information ❏ Technical support Phone (62) 21-572 4350 Fax (62) 21-572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No. 12 Jl.
User’s Guide Where To Get Help Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
User’s Guide Where To Get Help Epson Helpdesk ❏ Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available.
User’s Guide Where To Get Help Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26
User’s Guide Where To Get Help Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty 114
User’s Guide Index Index 2 F 2-Sided..............................................................................................53 2-sided printing...............................................................................33 Fit to page printing.........................................................................34 H A Head cleaning control panel................................................................................68 Mac OS X........................................................
User’s Guide Index Windows......................................................................................65 accessing for Mac OS X..............................................................27 accessing for Windows..............................................................26 Power Off Timer.........................................................................72 Sleep Timer..................................................................................72 Professional Mode..................
User’s Guide Index accessing printer settings...........................................................26 checking product status.............................................................81 managing print jobs...................................................................
