User's Guide NPD5602-03 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 11 Printer Advisories and Warnings. . . . . . . . . . . . . . 12 Advisories and Warnings for Setting Up/ Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . 12 Advisories and Warnings for Using the Printer with a Wireless Connection. . . . . . . . . . . 13 Advisories and Warnings for Using the Touchscreen. . . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Import the Contacts. . . . . . . . . . . . . . . . . . . . . . 56 Faxing Setting Up a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . 109 Connecting to a Phone Line. . . . . . . . . . . . . . . 109 Making Basic Fax Settings. . . . . . . . . . . . . . . . .112 Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Basic Fax Sending Operations. . . . . . . . . . . . . . 116 Various Ways of Sending Faxes. . . . . . . . . . . . . 118 Receiving Faxes. . . . . . . .
User's Guide Contents Temporarily Printing with Black Ink Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Conserving Black Ink when the Black Ink Is Low (for Windows Only). . . . . . . . . . . . . . . . . . . 143 Network Service and Software Information Epson Connect Service. . . . . . . . . . . . . . . . . . . . . 161 Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Running Web Config on a Web Browser. . . . . . 162 Running Web Config on Windows. . . . . . . . .
User's Guide Contents LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 179 Touch Screen Does Not Respond. . . . . . . . . . . .179 Cannot Print from a Computer. . . . . . . . . . . . . . . 179 When You Cannot Make Network Settings. . . . . . 180 Cannot Connect from Devices Even Though Network Settings are No Problems. . . . . . . . . . 180 Checking the SSID Connected to the Printer. . . 182 Checking the SSID for the Computer. . . . . . . . .
User's Guide Contents Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 205 Printer Specifications. . . . . . . . . . . . . . . . . . . . 205 Scanner Specifications. . . . . . . . . . . . . . . . . . . 206 Interface Specifications. . . . . . . . . . . . . . . . . . . 206 Fax Specifications. . . . . . . . . . . . . . . . . . . . . . .207 Network Function List. . . . . . . . . . . . . . . . . . . 207 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
User's Guide About This Manual Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
User's Guide Important Instructions ❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet. Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction.
User's Guide Printer Basics Printer Basics Part Names and Functions A ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. B ADF input tray Feeds originals automatically. C ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. D ADF document support Supports originals over A4 size . E ADF output tray Holds originals ejected from the ADF. F Paper cassette 1 or Paper cassette Loads paper.
User's Guide Printer Basics A Output tray Holds the ejected paper. B Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. C Paper cassette Loads paper. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Control panel Indicates the printer's status and allows you to make print settings. D External interface USB port Connects memory devices.
User's Guide Printer Basics A Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer. B Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. A Rear cover Remove when removing jammed paper. B LAN port Connects a LAN cable. C USB port Connects a USB cable. D AC inlet Connects the power cord. E LINE port Connects a phone line. F EXT. port Connects external phone devices.
User's Guide Printer Basics Control Panel Buttons and Lights A Turns the printer on or off. Unplug the power cord when the power light is off. B Pass a smart device over this mark to print or scan from the smart device directly. C Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory. D Displays the Supply Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box.
User's Guide Printer Basics J Displays the solutions when you are in trouble. Related Information & “Sound:” on page 153 & “Registering Your Favorite Settings as a Preset” on page 22 Basic Screen Configuration A Indicates items that have been setup for the printer as icons. Tap to check the current settings or access each setting menu. This action bar is displayed on the home screen only. B Displays each mode. C Switch tabs. D Indicates the setting items.
User's Guide Printer Basics Flick Scroll the screen swiftly. Slide Hold and move the items around. Icons displayed in the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Indicates the status of consumables. Tap the icon to check the approximate ink levels. You can also replace the ink cartridges or print the Supply Status Sheet. Indicates the network connection status. Tap the icon to check and change the current settings.
User's Guide Printer Basics Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sound menu from this screen. This is the shortcut for the following menu. Settings > General Settings > Basic Settings > Sound Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down.
User's Guide Printer Basics C Switches between upper case and lower case or numbers and symbols. D Switches the character type. : You can enter numbers and symbols. : You can enter letters. : You can select this to switch between special characters, numbers and symbols, or letters. E Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents. F Enters frequently used email domain addresses or URLs by simply selecting the item. G Enters a space.
User's Guide Printer Basics Registering Your Favorite Settings as a Preset You can register frequently used copy, fax, and scan settings as presets. To register a preset, tap from the home screen, tap Add New, and then select the feature for which you want to register a preset. Make the necessary settings, tap and then enter a name for the preset. To load a registered preset, select the preset from the list. You can also register the current address and settings by tapping of each feature.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. Related Information & “Making Advanced Network Settings” on page 31 Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
User's Guide Network Settings Related Information & “Connecting to a Computer” on page 24 & “Connecting to a Smart Device” on page 26 & “Making Wi-Fi Settings from the Printer” on page 26 Wi-Fi Direct (Simple AP) Connection Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly.
User's Guide Network Settings Selecting the Connection Methods Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer. ❏ Windows Select the connection type and then click Next.
User's Guide Network Settings ❏ Mac OS X Select the connection type. Follow the on-screen instructions. The necessary software is installed. Connecting to a Smart Device You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.
User's Guide Network Settings Related Information & “Making Wi-Fi Settings Manually” on page 27 & “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 28 & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 29 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 30 Making Wi-Fi Settings Manually You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point.
User's Guide Network Settings 7. When you have setup finished, tap Start Setup. 8. Tap OK to finish. Note: If you fail to connect, load A4 size plain paper, and then tap Print Check Report to print a connection report. 9. Tap Close on the network connection settings screen.
User's Guide Network Settings If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details. 6. Tap Start Setup. 7. Tap Close. The screen automatically closes after a specific length of time if you do not tap Close. Note: If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution. 8.
User's Guide Network Settings Related Information & “Checking the Network Connection Status” on page 32 & “When You Cannot Make Network Settings” on page 180 Making Wi-Fi Direct (Simple AP) Connection Settings This method allows you to connect the printer directly to devices without an access point. The printer acts as an access point.
User's Guide Network Settings Making Advanced Network Settings You can change the network device name, TCP/IP setup, proxy server and so on. Check your network environment before making changes. 1. Tap Settings on the home screen. 2. Tap General Settings > Network Settings > Advanced. 3. Tap the menu item for settings, and then select or specify the setting values.
User's Guide Network Settings ❏ IPv6 Address ❏ Enable Select this when using an IPv6 address. ❏ Disable Select this when using an IPv4 address. ❏ MS Network Sharing ❏ Enable Use MS Network service. ❏ Disable Disables the MS Network service. ❏ File Sharing Enables or disables the file sharing function. ❏ Link Speed & Duplex Select an appropriate Ethernet speed and duplex setting. If you select a setting other than Auto, make sure the setting corresponds to the settings on the hub you are using.
User's Guide Network Settings Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen. Related Information & “Icons displayed in the LCD Screen” on page 19 Checking Detailed Network Information from the Control Panel When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check. 1. Tap Settings on the home screen. 2.
User's Guide Network Settings 2. Tap Settings on the home screen. 3. Tap General Settings > Network Settings > Connection Check. The connection check starts. 4. Tap Print Check Report. 5. Tap Print to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions. 6. Tap Close. The screen automatically closes after a specific length of time if you do not tap Close.
User's Guide Network Settings a. Error code Code Solution E-1 ❏ Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices. ❏ Make sure that the hub or other network devices are turned on. E-2 ❏ Make sure that the access point is turned on. E-3 ❏ Check that the computer or other devices are connected correctly to the access point. E-7 ❏ Place the printer close to the access point. Remove any obstacles between them.
User's Guide Network Settings Code Solution E-9 Check the following. ❏ Devices are turned on. ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If it still does not work after checking the above, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup E-10 Check the following. ❏ Other devices on the network are turned on.
User's Guide Network Settings Code Solution E-13 Check the following. ❏ Network devices such as an access point, hub, and router are turned on. ❏ The TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network may differ from the network for other devices.) If it still does not work after checking the above, try the following.
User's Guide Network Settings 5. Check the message, and then tap Print. The network status sheet is printed. 6. Tap Close. The screen automatically closes after a specific length of time if you do not tap Close. Replacing or Adding New Access Points If the SSID changes due to the replacement of an access point, or an access point is added and a new network environment is established, re-set the Wi-Fi settings.
User's Guide Network Settings ❏ Windows Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. ❏ Mac OS X Select how you want to connect the printer to your computer.
User's Guide Network Settings Changing the Network Connection to Ethernet from the Control Panel Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel. 1. Tap Settings on the home screen. 2. Tap General Settings > Network Settings > Wired LAN Setup. 3. Check the message, and then tap Start Setup. 4. Check the message, and then tap OK. The screen automatically closes after a specific length of time if you do not tap OK. 5.
User's Guide Network Settings 2. Tap the Wi-Fi Direct icon. The Wi-Fi Direct information is displayed. 3. Tap Change Settings. 4. Tap Disable Wi-Fi Direct. 5. Check the message, and then tap Disable the settings. 6. When a completion message is displayed, tap Close. The screen automatically closes after a specific length of time if you do not tap Close. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) Paper Cassette or Paper Cassette 1 Paper Cassette 2(Available models only) 2-Sided Printing Borderless Printing Epson Bright White Ink Jet Paper A4 200 200 Auto, Manual*1 - Epson Ultra Glossy Photo Paper A4, 13×18 cm (5×7 in.), 10×15 cm (4×6 in.
User's Guide Loading Paper Commercially Available Paper Media Name Size Loading Capacity (Sheets or Envelopes) Paper Cassette or Paper Cassette 1 High quality plain paper Plain paper Copy paper Borderless Printing Paper Cassette 2(Available models only) Letter*3, A4, Executive*3, B5 Up to the line indicated by the triangle symbol on the edge guide. Auto, Manual*1 - A5, Half letter*3, A6, B6*3 Up to the line indicated by the triangle symbol on the edge guide.
User's Guide Loading Paper Media Name Media Type Control Panel Printer Driver plain papers plain papers Letterhead Letterhead Letterhead Recycled paper Recycled Recycled Colored paper Color Color Preprinted paper Preprinted Preprinted High quality plain paper High Quality Plain Paper High quality plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem.
User's Guide Loading Paper 2. Slide the edge guides to their maximum position. Note: When using paper larger than A4 size, extend the paper cassette. 3. Slide the front edge guide to the paper size you want to use.
User's Guide Loading Paper 4. With the printable side facing down, load paper against the front edge guide. c Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the paper cassette. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
User's Guide Loading Paper Note: ❏ Load a single sheet of defined size plain paper with binding holes at the left or right. ❏ Adjust the print position of your file to avoid printing over the holes. ❏ Automatic 2-sided printing is not available for pre-punched paper. 5. Slide the side edge guides to the edges of the paper. 6. Insert the paper cassette all the way. 7. On the control panel, set the size and type of the paper you loaded in the paper cassette.
User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A4, Letter, Legal Paper Type Plain paper Paper Thickness (Weight of Paper) 64 to 95 g/m2 Loading Capacity A4, Letter: 35 sheets or 3.
User's Guide Placing Originals 2. Slide the ADF edge guide. 3. Place the originals face up in the ADF. c Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. ❏ When placing originals larger than A4 size, open the ADF document support.
User's Guide Placing Originals 4. Slide the ADF edge guide to the edge of the originals. Related Information & “Available Originals for the ADF” on page 49 Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting. ❏ Placing the originals in the up direction: Select Up Direction on the control panel as described below.
User's Guide Placing Originals 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the edges of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 4. Close the cover gently. c Important: Do not apply too much force to the scanner glass or the document cover.
User's Guide Managing Contacts Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 100 entries, and you can use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email, and saving a scanned image to a network folder. Registering or Editing Contacts Note: Before registering contacts, make sure you have also configured the email server settings to use the email address. 1.
User's Guide Managing Contacts 2. Tap Contacts. 3. Do one of the following. ❏ To register a new grouped contacts, tap Add Entry and then tap Add Group. ❏ To edit a grouped contacts, tap on the target grouped contacts, and then tap Edit. on the target grouped contacts and then tap Delete, and then tap Yes. ❏ To delete a grouped contacts, tap You do not have to perform following procedures. 4. Enter or edit the Group Name and the Index Word, and then tap Contact(s) Added to the Group (Required). 5.
User's Guide Managing Contacts Items Settings and Explanation Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. Type Select the type of the address that you want to register. Assign to Frequent Use Select to set the registered address as a frequently used address. When setting as a frequently used address, it is displayed on the top screen of fax and scan, and you can specify the destination without displaying the contacts.
User's Guide Managing Contacts 4. Click Select for Contact(s) for Group. The available destinations are displayed. 5. Select the destination that you want to register to the group, and then click Select. 6. Enter a Name and Index Word. 7. Select whether or not you assign the registered group to the frequently used group. Note: Destinations can be registered to multiple groups. 8. Click Apply.
User's Guide Managing Contacts 2. Select the exported file, and then enter the encrypted password. 3. Click Next. 4. Select Contacts, and then click Next. 5. Click OK.
User's Guide Printing Printing Printing from the Control Panel You can print data from an external USB device connected to your printer. Printing JPEG Files from a Memory Device Note: If you have more than 999 images on your memory device, images are automatically divided into groups and the group selection screen is displayed. Images are sorted by the date they were taken. 1. Connect the memory device to the printer's external interface USB port. 2. Tap Memory Device on the home screen. 3.
User's Guide Printing Printing TIFF Files from a Memory Device 1. Connect the memory device to the printer's external interface USB port. 2. Tap Memory Device on the home screen. 3. Tap TIFF. The files on the memory device are displayed as a list. To change the order of the files, tap 4. Tap the file you want to print. 5. Tap Settings and Print. 6. Set the items as necessary. . For more information on detailed settings, see the menus for Memory Device. 7.
User's Guide Printing Layout: Select how to layout the JPEG files. Borderless is for printing one file per sheet without margins around the edges. The image is enlarged a little to remove borders from the edges of the paper. With Border is for printing one file per sheet with margins around the edges. 20-up is for printing 20 files on one sheet. Index is for making index printing with information. Fit Frame: Select On to crop the image to fit into the selected print layout automatically.
User's Guide Printing Fit Frame: Select On to crop the photo to fit into the selected photo layout automatically. If the aspect ratio of the image data and the paper size is different, the image is automatically enlarged or reduced so that the short sides match the short sides of the paper. The long side of the image is cropped if it extends beyond the long side of the paper. This feature may not work for panorama photos.
User's Guide Printing 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Paper Source: Select the paper source in which you loaded the paper. If the printer has only one paper source, this item is not displayed. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Borderless: Select to print with no margins around the image. ❏ Orientation: Select the orientation you set in the application.
User's Guide Printing & “List of Paper Type” on page 44 Printing Basics - Mac OS X Note: Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or d to expand the print window. 4. Make the following settings.
User's Guide Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 6. Make the following settings.
User's Guide Printing Related Information & “Available Paper and Capacities” on page 43 & “Loading Paper in the Paper Cassette” on page 45 & “List of Paper Type” on page 44 Printing on 2-Sides You can use either of the following methods to print on both sides of the paper. ❏ Automatic 2-sided printing ❏ Manual 2-sided printing (for Windows only) When the printer has finished printing the first side, flip the paper over to print on the other side.
User's Guide Printing 3. Access the printer driver window. 4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual (Short-edge binding) from 2-Sided Printing on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. Note: To print a folded booklet, select Booklet. 6. Click Print Density, select the document type from Select Document Type, and then click OK.
User's Guide Printing Related Information & “Loading Paper in the Paper Cassette” on page 45 & “Printing Basics - Mac OS X” on page 63 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4.
User's Guide Printing Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print.
User's Guide Printing ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is selected automatically. Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print. Related Information & “Loading Paper in the Paper Cassette” on page 45 & “Printing Basics - Windows” on page 61 Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2.
User's Guide Printing Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6.
User's Guide Printing Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 163 & “Mac OS X Printer Driver” on page 165 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing Windows Select the method of color correction from Color Correction on the More Options tab. If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If you select Custom and click Advanced, you can make your own settings. Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options.
User's Guide Printing Printing a Header and Footer (for Windows Only) You can print information such as a user name and printing date as headers or footers. Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Clear Bar Codes (for Windows Only) You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned.
User's Guide Printing wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service. Related Information & “Epson Connect Service” on page 161 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/c Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen.
User's Guide Printing A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos, documents, and web pages. E Displays the screen to make print settings such as paper size and paper type. F Displays the paper size.
User's Guide Printing 2. Touch the NFC antenna of your smart device to the printer's NFC tag. Epson iPrint starts. 3. On the Epson iPrint home screen, touch the NFC antenna of your smart device to the printer's NFC tag again. The printer and the smart device are connected. 4. Select the image you want to print, and then select Next at the top right of the screen. 5. Touch the NFC antenna of your smart device to the printer's NFC tag again. Printing starts.
User's Guide Printing 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website. Related Information & “Loading Paper in the Paper Cassette” on page 45 Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer.
User's Guide Printing 3. Cancel the job. ❏ Mac OS X v10.8.x or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.x Click Delete.
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals, place all of the originals on the ADF. 2. Tap Copy on the home screen. 3. Check the settings on the Copy tab. Tap the setting item to change it as necessary. Note: ❏ If you tap Advanced Settings, you can make settings such as Multi-Page or Original Type. ❏ If you tap , you can register frequently used copy settings as presets.
User's Guide Copying ❏ 1→1-Sided Copies one side of an original onto a single side of paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper. (Density) : Increase the level of density when the copying results are faint. Decrease the level of density when ink smears. Advanced Menu Options for Copying Note: The items may not be available depending on other settings you made.
User's Guide Copying Original Size: Select the size of your original. When copying non-standard size originals, select the size closest to your original. Multi-Page: ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. ❏ 4-up Copies four single-sided originals onto a single sheet in 4-up layout. Select the layout order and the orientation of your original.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to a Network Folder or FTP Server You can save the scanned image to a specified folder on a network. You can specify the folder by entering a folder path directly, but it may be easier if you register the folder information in the contacts list first. Note: ❏ Before you use this feature, make sure the printer's Date/Time and Time Difference settings are correct.
User's Guide Scanning Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made. Edit Location: ❏ Communication Mode: Select the communication mode. ❏ Location: Enter a folder path in which to save the scanned image. ❏ User Name: Enter a user name for the specified folder. ❏ Password: Enter a password for the specified folder. ❏ Connection Mode: Select the connection mode. ❏ Port Number: Enter a port number.
User's Guide Scanning Density: Select the contrast of the scanned image. Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Surround: Remove the shadows at the edge of the original. ❏ Center: Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right.
User's Guide Scanning 2. Tap Scan on the home screen. 3. Tap Email. 4. Specify the addresses. ❏ To enter the email address manually: Tap Keyboard, enter the email address, and then tap OK. ❏ To select from the contacts list: Tap Contacts, select a contact or a group, and then tap Close. You can search for the address from the contacts list. Enter the search keyword into the box at the top of the screen. ❏ To select from the history list: Tap History, select a contact, and then tap Close.
User's Guide Scanning Quality: ❏ Resolution: Select the scanning resolution. ❏ Original Type: Select the type of your original. Scan Area: ❏ Scan Size: Select the scan size. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original): Select the orientation of the original. Density: Select the contrast of the scanned image.
User's Guide Scanning Clear All Settings Resets the scan settings to their defaults. Scanning to a Computer (Event Manager) Note: Before scanning, install Epson Scan 2 and Epson Event Manager on your computer. 1. Place the originals. 2. Tap Scan on the home screen. 3. Tap Computer. 4. Tap to select the computer to which you want to save the scanned images. Note: ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image.
User's Guide Scanning 2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen. 3. Click Make Job Settings.
User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏ Target Folder: Select the save folder for the scanned image. ❏ Filename (Prefix + Start Number): Change the settings for the file name you want to save. ❏ File Format: Select the save format.
User's Guide Scanning 6. Make sure that the Custom Action is selected on the Custom Action list. 7. Click Close to close Epson Event Manager. Scanning to a Memory Device You can save the scanned image to a memory device. 1. Insert a memory device into the printer's external interface USB port. 2. Place the originals. 3. Tap Scan on the home screen. 4. Tap Memory Device. 5. Set items on Scan tab, such as the save format. 6.
User's Guide Scanning Basic Menu Options for Scanning to a Memory Device Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome. (File Format): Select the format in which to save the scanned image. ❏ Compression Ratio: Select how much to compress the scanned image. ❏ PDF Settings: When you have selected PDF as the save format setting, use these settings to protect PDF files.
User's Guide Scanning Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right. ❏ Erasing Position: Select the position to remove the punch holes. ❏ Document Direction: Select the orientation of the original. File Name: ❏ Filename Prefix: Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏ Add Date: Add the date to the file name.
User's Guide Scanning Related Information & “Placing Originals” on page 49 Basic Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome. JPEG/PDF: Select the format in which to save the scanned image. Advanced Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made. Scan Area: ❏ Scan Size: Select the scan size.
User's Guide Scanning ❏ Document Direction: Select the orientation of the original. Clear All Settings Resets the scan settings to their defaults. Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1. Place the originals. 2. Tap Scan on the home screen. 3. Tap Computer (WSD). 4.
User's Guide Scanning Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen.
User's Guide Scanning ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD. Related Information & “Printing a Network Status Sheet” on page 37 Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents.
User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. 4. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button.
User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Unsharp Mask: You can enhance and sharpen the outlines of the image. ❏ Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed papers such as a magazine. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp.
User's Guide Scanning ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 6. Click Scan.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Scanning Note: ❏ Android 4.0 or later supports NFC (Near Field Communication) ❏ The location of the NFC antenna varies depending on the smart device. See the documentation provided with your smart device for more details. ❏ The printer may not be able to communicate with the smart device when there are obstacles such as metal between the printer's NFC Tag and the NFC antenna of the smart device, 1. Place the originals in the printer. 2.
User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems.
User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information & “Making Settings for a PBX Phone System” on page 114 Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer. See the documentation provided with the modem or the adapter for more details.
User's Guide Faxing Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details. ❏ If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call. 1. Remove the cap from the EXT. port on the back of the printer. 2. Connect the phone device and the EXT. port with a phone cable.
User's Guide Faxing 4. Pick up the handset. The connection is established when x(Send) is enabled as the following screen. Related Information & “Making Settings for a PBX Phone System” on page 114 Making Basic Fax Settings First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then configure the other settings as necessary. The Fax Setting Wizard is automatically displayed when the printer is turned on for the first time.
User's Guide Faxing 7. On the Distinctive Ring Detection (DRD) Setting screen, make the following settings. ❏ If you have subscribed to a distinctive ring service from your telephone company: Tap Settings , and then select the ring pattern to be used for incoming faxes. - If you select All, go to step 8. - If you select any other setting, Receive Mode is automatically set to Auto. Go to step 10. ❏ If you do not need to set this option: Tap Skip, and then go to step 10.
User's Guide Faxing Related Information & “Fax Settings” on page 128 Making Settings for a PBX Phone System Make the following settings when using the printer in offices that use extensions and require external access codes, such as 0 and 9, to get an outside line. 1. Tap Settings on the home screen. 2. Tap General Settings > Fax Settings > Basic Settings. 3. Tap Line Type, and then tap PBX. 4.
User's Guide Faxing 3. Tap Print Settings, and then tap the Add Reception Information to set this to On. Related Information & “Print Settings” on page 131 Making Settings to Print Received Faxes on 2-Sides You can print multiple pages of received documents on both sides of the paper. 1. Tap Settings on the home screen. 2. Tap General Settings > Fax Settings > Receive Settings. 3. Tap Print Settings, and then tap 2-Sided. 4. Tap the 2-Sided box to set this to On. 5.
User's Guide Faxing Sending Faxes Basic Fax Sending Operations Send faxes in color or monochrome (B&W). Note: When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending. Sending Fax Using the Control Panel You can enter fax numbers for recipients and send faxes by using the control panel. The printer automatically dials the recipients and sends the fax. Note: ❏ When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending.
User's Guide Faxing 5. When sending a fax in monochrome, tap Preview on the Recipient tab to confirm the scanned document. To send the fax as is, tap Start Sending, and then go to step 7. Otherwise, cancel the preview by tapping Cancel, and then go to step 3. ❏ : Moves the screen in the direction of the arrows. ❏ : Reduces or enlarges. ❏ : Moves to the previous or the next page. Note: ❏ You cannot send the fax in color after previewing. ❏ When Direct Send is enabled, you cannot preview.
User's Guide Faxing 5. When you hear a fax tone, tap x, and then hang up the handset. Note: When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs scanning and sending simultaneously. While sending the fax, you cannot use the other features. 6. When sending is complete, remove the originals.
User's Guide Faxing Related Information & “Placing Originals” on page 49 & “Sending Fax Using the Control Panel” on page 116 & “Fax Settings” on page 128 Sending a Fax with a Selected Header You can send a fax with sender information that is suitable for the recipient. You need to register multiple headers of sender information in advance in the printer by following the steps below. Registering Multiple Headers for Sending Faxes You can register up to 21 fax headers as sender information. 1.
User's Guide Faxing Related Information & “Fax Settings” on page 128 Sending Different Size Documents Using ADF (ADF Continuous Scan) If you place different sized originals in the ADF, all of the originals are sent at the largest size among them. You can send them in their original sizes by sorting and placing them by size, or placing them one by one. Before placing originals, make the following setting.
User's Guide Faxing 3. Select how to receive. ❏ For users who want to receive a fax after answering calls with the connected telephone, or who do not fax often: Select Manual. The printer never automatically receives faxes and allows you to answer the phone for voice calls, or operate the printer to receive the fax. Note: If you enable the Remote Receive feature, you can start receiving a fax just by using the connected telephone.
User's Guide Faxing Related Information & “Making Paper Source Settings to Receive Faxes (For Models with Two or More Paper Sources)” on page 114 & “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 122 & “Saving Received Faxes in the Inbox” on page 124 Receiving Faxes Using a Connected Telephone (Remote Receive) To receive a fax manually, you need to operate the printer after you pick up the handset of the telephone.
User's Guide Faxing 2. Tap . 3. Tap the Polling Receive box to set this to On. 4. Tap Close. 5. Enter the fax number. Note: When Direct Dialing Restrictions in Security Settings is enabled, you can only select fax recipients from the contact list or the sent fax history. You cannot manually enter a fax number. 6. Tap x. Related Information & “Sending Faxes Dialing from the External Phone Device” on page 117 Making Settings for Blocking Junk Faxes You can block junk faxes. 1.
User's Guide Faxing Related Information & “Saving Received Faxes in the Inbox” on page 124 & “Saving Received Faxes in an External Memory Device” on page 125 & “Saving Received Faxes on a Computer” on page 126 Saving Received Faxes in the Inbox You can set to save received faxes in the printer's inbox. Up to 100 documents can be saved. If you use this feature, received documents are not automatically printed. You can view them on the printer's LCD screen and print only when needed.
User's Guide Faxing 3. If the inbox has been password protected, enter the inbox password. 4. Select the fax you want to view from the list. The contents of the fax are displayed. ❏ : Moves the screen in the direction of the arrows. ❏ : Reduces or enlarges. ❏ : Moves to the previous or the next page. ❏ To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons. 5.
User's Guide Faxing Related Information & “Fax Output Settings” on page 131 Saving Received Faxes on a Computer You can set to convert received documents into PDF format and save them on a computer connected to the printer. You can also set to automatically print the documents while saving them on the computer. You need to use FAX Utility to make the setting. Install FAX Utility on the computer. The Windows FAX Utility instructions differ depending on the version being used.
User's Guide Faxing Related Information & “Setting Receive Mode” on page 120 & “FAX Utility” on page 167 Using Other Faxing Features Printing Fax Report and List Printing Fax Report Manually 1. Tap Fax on the home screen. 2. Tap 3. Tap Fax Report. 4. Select the report you want to print, and then follow the on-screen instructions. (More). Note: You can change the report format.
User's Guide Faxing Setting Security for Faxing You can make security settings to prevent sending a fax to the wrong recipient, or prevent received documents from being leaked or lost. You can also delete backed-up fax data. 1. Tap Settings on the home screen. 2. Tap General Settings > Fax Settings > Security Settings. 3. Select the menu, and then make the settings.
User's Guide Faxing ❏ Density Sets the density of the outgoing fax. ❏ Remove Background Detects the paper color (background color) of the original document, and removes or lightens the color. Depending on the darkness and vividness of the color, it may not be removed or lightened ❏ ADF Continuous Scan When sending a fax from the ADF, you cannot add originals in the ADF after starting scanning. If you place different sized originals in the ADF, all of the originals are sent at the largest size among them.
User's Guide Faxing More Select the menus on the control panel as described below. Fax > (More) Transmission History: You can check the history of sent or received fax jobs. Fax Report: ❏ Last Transmission Prints a report for the previous fax that was sent or received through polling. ❏ Fax Log Prints a transmission report. You can set to print this report automatically using the following menu.
User's Guide Faxing Check Fax Connection Select the menus on the control panel as described below. Settings > General Settings > Fax Settings > Check Fax Connection Checks if the printer is connected to the phone line and ready for fax transmission, and prints the check result on A4 size plain paper. Fax Setting Wizard Select the menus on the control panel as described below.
User's Guide Faxing Split Page Settings: Make split page settings when the size of the received document is larger than the size of the paper loaded in the printer. Auto Rotation: Rotates faxes received as landscape-orientated, A5 size documents so that they are printed on the correct paper size. ❏ For models with two or more paper sources: This setting is applied when the paper size setting for at least one paper source used for printing faxes is set to A5.
User's Guide Faxing Report Settings Select the menu on the control panel as described below. Settings > General Settings > Fax Settings > Report Settings Fax Log Auto Print: Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are completed. Select On(Time) to print the log at a specified time. However, if the number of fax jobs exceeds 30, the log is printed before the specified time.
User's Guide Faxing Receive Mode: Select the receive mode. DRD: If you have subscribed to a distinctive ring service from your telephone company, select the ring pattern to be used for incoming faxes. The distinctive ring service, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned different ring pattern. You can use one number for voice calls and another for fax calls.
User's Guide Faxing Settings > User Settings > Fax The settings made in this menu become your default settings for sending faxes. For explanations on the setting items, see the Fax Settings in Fax mode. Menu Options for Inbox Tap on the home screen.
User's Guide Replacing Ink Cartridges and Other Consumables Replacing Ink Cartridges and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel Tap on the home screen. Checking the Status of the Remaining Ink and the Maintenance Box - Windows 1.
User's Guide Replacing Ink Cartridges and Other Consumables Ink Cartridge Codes The following are the codes for genuine Epson ink cartridges. * Icon BK: Black C: Cyan M: Magenta Y: Yellow Padlock 35 35 35 35 35XL* 35XL* 35XL* 35XL* "XL" indicates a large cartridge. For Australia and New Zealand * BK: Black C: Cyan M: Magenta Y: Yellow 802 802 802 802 802XL* 802XL* 802XL* 802XL* "XL" indicates a large cartridge. Epson recommends the use of genuine Epson ink cartridges.
User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible. ❏ Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
User's Guide Replacing Ink Cartridges and Other Consumables Ink consumption ❏ To maintain optimum print head performance, some ink is consumed from all cartridges not only during printing but also during maintenance operations such as ink cartridge replacement and print head cleaning. ❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the paper type or print quality settings. This is because a mixture of color inks is used to create black.
User's Guide Replacing Ink Cartridges and Other Consumables Replacing the Maintenance Box In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the maintenance box has reached its limit.
User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab. 4. Select plain papers or Envelope as the Paper Type setting on the Main tab. 5. Select Grayscale. 6.
User's Guide Replacing Ink Cartridges and Other Consumables Related Information & “Loading Paper in the Paper Cassette” on page 45 & “Printing Basics - Windows” on page 61 Temporarily Printing with Black Ink - Mac OS X Note: To use this feature through a network, connect with Bonjour. 1. Click the printer icon in the Dock. 2. Cancel the job. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 3.
User's Guide Replacing Ink Cartridges and Other Consumables ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced. ❏ To maintain the quality of the print head, black ink is also consumed.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: ❏ Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Paper Cassette” on page 45 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the printer. If your printer has two paper cassettes, load paper in paper cassette 1. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab.
User's Guide Maintaining the Printer Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. If your printer has two paper cassettes, load paper in paper cassette 1. 2. Tap Maintenance on the home screen. 3. Tap Print Head Alignment. 4. Select one of the alignment menus. ❏ Ruled Line Alignment: Select this if vertical lines look misaligned. ❏ Vertical Alignment: Select this if your printouts look blurry.
User's Guide Maintaining the Printer ❏ Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern. Related Information & “Loading Paper in the Paper Cassette” on page 45 Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the printer. 2.
User's Guide Maintaining the Printer 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. c Important: Using a dry cloth may damage the surface of the roller. Use the ADF after the roller has dried. 3. Open the document cover.
User's Guide Maintaining the Printer 4. Clean the part that is shown in the illustration. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
User's Guide Menu Options for Settings Menu Options for Settings Tap Settings on the home screen of the printer to make various settings. Menu Options for General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below. Settings > General Settings > Basic Settings LCD Brightness: Adjust the brightness of the LCD screen. Sound: Adjust the volume and select the type of the sound.
User's Guide Menu Options for Settings Date/Time Settings: ❏ Date/Time Enter the current date and time. ❏ Daylight Saving Time Select the summer time setting that applies to your area. ❏ Time Difference Enter the time difference between your local time and UTC (Coordinated Universal Time). Country/Region: Select the country or region in which you are using your printer. If you change the country or region, your fax settings return to their defaults and you must select them again.
User's Guide Menu Options for Settings Auto Select Settings This feature is available for models with two paper sources only. Select On for any of following settings to automatically print on paper from any source containing paper that matches your paper settings. ❏ Copy ❏ Fax ❏ Other Error Notice: Select On to display an error message when the selected paper size or type does not match the loaded paper.
User's Guide Menu Options for Settings Memory Device Interface: ❏ Memory Device: Select Enable to allow the printer to access an inserted memory device. If Disable is selected, you cannot save data to the memory device with the printer. This prevents confidential documents from being removed illegally. ❏ File Sharing: Select whether to give write access to the memory device from a USB-connected computer or a network-connected computer.
User's Guide Menu Options for Settings Wired LAN Setup: Set up or change a network connection that uses a LAN cable and router. When this is being used, WiFi connections are disabled. Network Status: Displays or prints the current network settings. Connection Check: Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem. Advanced: Make the following detailed settings.
User's Guide Menu Options for Settings For details, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Google Cloud Print Services: Displays whether the printer is registered and connected to Google Cloud Print services. When you have registered, you can change the following settings. ❏ Enable/Disable ❏ Unregister For details on registering to Google Cloud Print services, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.
User's Guide Menu Options for Settings ❏ Vertical Alignment Select this feature if your printouts look blurry or text and lines are misaligned. ❏ Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts. Ink Cartridge Replacement: Use this feature to replace the ink cartridges before the ink is expended. Paper Guide Cleaning: Select this feature if there are ink stains on the internal rollers. The printer feeds paper to clean the internal rollers.
User's Guide Menu Options for Settings Menu Options for User Settings Select the menus on the control panel as described below. Settings > User Settings You can change the default settings of the following menus. ❏ Copy ❏ Scan to Network Folder/FTP ❏ Scan to Email ❏ Scan to Computer(WSD) ❏ Scan to Memory Device ❏ Scan to Cloud ❏ Fax Menu Options for Restore Default Settings Select the menus on the control panel as described below.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
User's Guide Network Service and Software Information Running Web Config on a Web Browser 1. Check the printer's IP address. Tap the network icon on the printer's home screen, and then tap the active connection method to confirm the printer's IP address. Note: You can also check the IP address by printing the network connection report. 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
User's Guide Network Service and Software Information Running Web Config on Mac OS X 1. Select System Preferences from the then select the printer. menu > Printers & Scanners (or Print & Scan, Print & Fax), and 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results.
User's Guide Network Service and Software Information Note: If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. Starting the utility Access the printer driver window. Click the Maintenance tab. Restricting Settings for the Windows Printer Driver You can lock some settings of the printer driver so that other users cannot change them.
User's Guide Network Service and Software Information 3. Make the appropriate settings, and then click OK. See the online help for explanations of the setting items. Related Information & “Windows Printer Driver” on page 163 Mac OS X Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results.
User's Guide Network Service and Software Information ❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the quality may decline. ❏ Warning Notifications: Allows the printer driver to display warning notifications. ❏ Establish bidirectional communication: Usually, this should be set to On. Select Off when acquiring the printer information is impossible because the printer is shared with Windows computers on a network or for any other reason.
User's Guide Network Service and Software Information Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > Event Manager. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Event Manager. Starting on Mac OS X Select Go > Applications > Epson Software > Event Manager.
User's Guide Network Service and Software Information Starting on Windows ❏ Windows 10 Click the start button, and select Epson Software > FAX Utility. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility.
User's Guide Network Service and Software Information EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported. Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > EPSON Software Updater. ❏ Windows 8.
User's Guide Network Service and Software Information Related Information & “Installing Applications” on page 171 Uninstalling Applications Log in to your computer as an administrator. Enter the administrator password if the computer prompts you. Uninstalling Applications - Windows 1. Press the P button to turn off the printer. 2. Quit all running applications. 3. Open Control Panel: ❏ Windows 10 Right-click the start button or press and hold it, and then select Control Panel. ❏ Windows 8.
User's Guide Network Service and Software Information Uninstalling Applications - Mac OS X 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application. 2. Press the P button to turn off the printer. 3.
User's Guide Network Service and Software Information Note: If you are using a Windows computer and you cannot download applications from the website, install them from the software disc that came with the printer. Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware. Make sure you use the latest version of the applications and firmware. 1.
User's Guide Network Service and Software Information 4. If a message is displayed on the LCD screen informing you that a firmware update is available, follow the onscreen instructions to start the update. c Important: ❏ Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error Remove any paper or protective material in the printer. If the error message is still displayed, contact Epson support. Turn on the printer again. See your documentation for more details. Paper out in XX.
User's Guide Solving Problems Error Messages Solutions Recovery Mode The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions.
User's Guide Solving Problems & “Updating Applications and Firmware” on page 172 Removing Jammed Paper Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces. The LCD screen displays an animation that shows you how to remove jammed paper. ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.
User's Guide Solving Problems & “Paper Handling Precautions” on page 42 & “Available Paper and Capacities” on page 43 & “List of Paper Type” on page 44 Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information & “Removing Jammed Paper” on page 176 & “Loading Paper in the Paper Cassette” on page 45 Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper.
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. Related Information & “Available Originals for the ADF” on page 49 & “Placing Originals on the ADF” on page 49 & “Cleaning the ADF” on page 148 Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in.
User's Guide Solving Problems Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode. Tap anywhere on the LCD screen to return it to its former state. Touch Screen Does Not Respond ❏ If you stick a protective label on the touchscreen, the optical touch screen may not respond. ❏ Turn off the printer, and then wipe the screen using a soft, dry cloth. If the screen is smeared, it may not respond.
User's Guide Solving Problems Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer. If the printer is paused, click Resume (or Resume Printer). Related Information & “Connecting to a Computer” on page 24 & “Installing Applications” on page 171 & “Canceling Printing” on page 84 When You Cannot Make Network Settings ❏ Turn off the devices you want to connect to the network.
User's Guide Solving Problems ❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are connected to different SSIDs on the same access point. Connect the computer or smart device to the same SSID as the printer. ❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz.
User's Guide Solving Problems Related Information & “Checking the SSID Connected to the Printer” on page 182 & “Checking the SSID for the Computer” on page 182 Checking the SSID Connected to the Printer Tap Settings > General Settings > Network Settings > Network Status. You can check the SSID for Wi-Fi and WiFi Direct from each menu. Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed.
User's Guide Solving Problems Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Suddenly the Printer Cannot Print over a Network Connection Checking the network environment ❏ When you have changed your access point or provider, try making network settings for the printer again. Connect the computer or smart device to the same SSID as the printer. ❏ Turn off the devices you want to connect to the network.
User's Guide Solving Problems Checking the network connection of the computer Try accessing any website from your computer to make sure that your computer's network settings are correct. If you cannot access any website, there is a problem on the computer. Check the network connection of the computer.
User's Guide Solving Problems Related Information & “Checking and Cleaning the Print Head” on page 145 Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information & “Checking and Cleaning the Print Head” on page 145 Colored Banding Appears at Intervals of Approximately 3.
User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Vertical Alignment feature. Related Information & “Aligning the Print Head” on page 146 Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
User's Guide Solving Problems ❏ Do not print on paper that is damp, damaged, or too old. ❏ If the paper is curled or the envelope is puffed up, flatten it. ❏ Do not stack the paper immediately after printing. ❏ Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light, do not use a dryer, and do not touch the printed side of paper. ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper.
User's Guide Solving Problems ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ If thick paper is scuffed, enable the reduce scuffing setting. If you enable this setting, print quality may decline or printing may slow down. ❏ Control panel Tap Settings > General Settings > Printer Settings from the home screen, and then enable Thick Paper.
User's Guide Solving Problems Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. ❏ Control panel Change the Enhance setting from Auto to any other option. If changing the setting does not work, select Enhance Off as the Enhance setting.
User's Guide Solving Problems The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly away from the corner.
User's Guide Solving Problems Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Clean the ADF.
User's Guide Solving Problems Related Information & “Uninstalling Applications” on page 170 & “Installing Applications” on page 171 Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.
User's Guide Solving Problems Run Web Config, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and Preferences from the then add the printer again. Cannot Start Scanning ❏ If you are scanning with the ADF, check that the document cover and ADF cover are closed. ❏ Connect the USB cable securely to the printer and the computer.
User's Guide Solving Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass ❏ Clean the scanner glass. ❏ Remove any trash or dirt that adheres to the original. ❏ Do not press with too much force on the original or the document cover. If you press with too much force, blurring, smudges, and spots may occur. Related Information & “Cleaning the Scanner Glass” on page 150 Straight Lines Appear when Scanning from ADF ❏ Clean the ADF.
User's Guide Solving Problems Related Information & “Scanning Using Epson Scan 2” on page 103 & “Placing Originals” on page 49 Text is Blurred ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger. ❏ If the resolution is low, try increasing the resolution and then scanning.
User's Guide Solving Problems Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. ❏ Check that the original is placed straight. ❏ Use an original with clear text. Text recognition may decline for the following types of originals.
User's Guide Solving Problems Related Information & “Uninstalling Applications” on page 170 & “Installing Applications” on page 171 Other Scanning Problems Scanning Speed Is Slow ❏ Lower the resolution, and then scan again. When the resolution is high, scanning may take some time. ❏ The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. ❏ On the Configuration screen which is displayed by clicking the Mode on the Scan tab, the scanning speed may be reduced.
User's Guide Solving Problems Problems when Sending and Receiving Faxes Cannot Send or Receive Faxes ❏ Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions printed on the report. ❏ Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a fax number when sending.
User's Guide Solving Problems ❏ In Mac OS X, check the following. ❏ Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then make sure the printer (fax) is displayed. The printer (fax) is displayed as "FAX XXXX (USB)" or "FAX XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax). ❏ Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer (fax).
User's Guide Solving Problems Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information & “Sending Faxes at a Specified Time (Send Fax Later)” on page 118 & “Basic Settings” on page 153 Cannot Receive Faxes ❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider. ❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
User's Guide Solving Problems ❏ If the printer has been set to save received faxes on a memory device, connect the device, in which you have created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the printer's memory. Make sure that the device has enough available memory and is not write protected. ❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature.
User's Guide Solving Problems & “Fax Settings” on page 128 & “Cleaning the Scanner Glass” on page 150 Received Fax Quality Is Poor ❏ Enable the ECM setting on the control panel. ❏ Contact the sender and ask them to send using a higher quality mode. ❏ Reprint the received fax. Select Fax > > Reprint Faxes to reprint the fax.
User's Guide Solving Problems Answering Machine Cannot Answer Voice Calls On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for your answering machine. Related Information & “Settings for the Answering Machine” on page 121 & “Basic Settings” on page 133 Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
User's Guide Solving Problems Related Information & “Basic Settings” on page 153 Memory Device Is not Recognized Enable the memory device in the Memory Device Interface settings on the control panel. Related Information & “Printer Settings” on page 154 Cannot Save Data to a Memory Device ❏ Check that the memory device is not write protected. ❏ Check that the memory device has enough available memory. If the available memory is low, data cannot be saved.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400×2 Color ink nozzles: 400×2 rows for each color Weight of Paper* * Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 47.0 mm (1.85 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Fax Specifications Fax Type Walk-up black and white and color fax capability (ITU-T Super Group 3) Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems Speed Up to 33.6 kbps Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.
User's Guide Appendix Functions Panel Operation Network Printing Supported Remarks Wi-Fi Setup Wizard ✓ - Push Button Setup (WPS) ✓ - PIN Code Setup ✓ - Wi-Fi Auto Connect ✓ - Epson iPrint Connection - - Wi-Fi Direct Setup ✓ - General Network Setup (device name, TCP/IP address, DNS server, proxy server) ✓ - Network Connection Check ✓ - Network Status ✓ - Network Status Sheet Printing ✓ - Disable Wi-Fi ✓ - Restore the Factory Default Settings ✓ - File Sharing Setup ✓
User's Guide Appendix Functions Network Scanning Remarks Epson Scan 2 IPv4, IPv6 ✓ - Event Manager IPv4 ✓ - Epson Connect (Scan to Cloud) IPv4 ✓ - AirPrint (Scan) IPv4, IPv6 ✓ Mac OS X v10.9 or later - - ADF (2-sided scanning) Fax Supported Send a fax IPv4 ✓ - Receive a fax IPv4 ✓ - AirPrint (Faxout) IPv4, IPv6 ✓ Mac OS X v10.8 or later Wi-Fi Specifications Standards IEEE802.11b/g/n*1*2 Frequency Range 2.4 GHz Maximum Radio-Frequency Power Transmitted 19.
User's Guide Appendix Security Protocol SSL/TLS HTTPS Server/Client, IPPS SMTPS (STARTTLS, SSL/TLS) Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Scan Mac OS X v10.9.x or later Fax Mac OS X v10.8.x or later Google Cloud Print External USB Device Specifications Devices Maximum Capacities MO Drive* 1.3 GB Hard Disk Drive* 2 TB (formatted in FAT, FAT32, or exFAT.
User's Guide Appendix Maximum Number of Files JPEG: 9990*3 TIFF: 999 *1 Design rule for Camera File system. *2 Photo data stored on digital cameras with a built-in memory is not supported. *3 Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.) Note: "!" is displayed on the LCD screen when the printer cannot recognize the image file. In this situation, if you select a multiple image layout, blank sections will be printed.
User's Guide Appendix Electrical Specifications WF-4720 Series Rated Power Supply Voltage 100 to 240 V Rated Frequency Range 50 to 60 Hz Rated Current 0.6 to 0.4 A Power Consumption (with USB Connection) Standalone copying: Approx. 15 W (ISO/IEC24712) Ready mode: Approx. 6.1 W Sleep mode: Approx. 1.2 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F). Environmental Specifications for Ink Cartridges Storage Temperature -30 to 40 °C (-22 to 104 °F)* Freezing Temperature -16 °C (3.
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Appendix Standards and Approvals for Australian Model EMC AS/NZS CISPR22 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C582A, C582B Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing. 1. Turn off the printer by pressing the P button. 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off.
User's Guide Appendix 8. Close the scanner unit. 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Note: It takes a while to recognize data from a computer if a large external USB device, such as 2TB HDD, is connected. Windows Select an external USB device in Computer or My Computer. The data on the external USB device is displayed. Note: If you connected the printer to the network without using the software disc or Web Installer, map a USB port as a network drive. Open Run and enter a printer name \\XXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:.
User's Guide Appendix Configuring Mail Server Check the following before configuring the email server. ❏ The printer is connected to the network. ❏ The email server information, such as the documents from your service provider that you used to setup the email on your computer. Note: If you use a free email service, such as Internet email, search the Internet to get the email server information you need. 1. Tap Settings on the home screen. 2. Tap General Settings > Network Settings > Advanced. 3.
User's Guide Appendix Email Server Setting Items Items Explanations Authenticated Account If you select SMTP-AUTH or POP Before Smtp as the Authentication Method, enter the user name (email address) registered to the email server within 255 characters or less. Authenticated Password If you select SMTP-AUTH or POP Before Smtp as the Authentication Method, enter the password of the authenticated account within 20 characters or less.
User's Guide Appendix Messages Explanation Connection test was successful. This message appears when the connection with the server is successful. SMTP server communication error. Check the following. - Network Settings This message appears when ❏ The printer is not connected to a network ❏ SMTP server is down ❏ Network connection is disconnected while communicating ❏ Received incomplete data POP3 server communication error. Check the following.
User's Guide Appendix Messages Explanation SMTP server authentication failed. Change Authentication Method to SMTP-AUTH. This message appears when an authentication method mismatch occurs between a server and a client. The server supports SMTP AUTH. SMTP server authentication failed. Change Authentication Method to POP before SMTP. This message appears when an authentication method mismatch occurs between a server and a client. The server does not support SMTP AUTH.
User's Guide Appendix ❏ Brand and model of your computer ❏ Your computer operating system name and version ❏ Names and versions of the software applications you normally use with your product Note: Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost.
User's Guide Appendix Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail). Epson Helpdesk Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product.
