User's Guide NPD5258-02 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation. ® ® ® ❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
User's Guide Trademarks ❏ Arcfour This code illustrates a sample implementation of the Arcfour algorithm. Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that this copyright notice and disclaimer are retained.
User's Guide Contents Contents Copyright Printing Printing from a Computer. . . . . . . . . . . . . . . . . . . 36 Printing Basics - Windows. . . . . . . . . . . . . . . . . 36 Printing Basics - Mac OS X. . . . . . . . . . . . . . . . .37 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .40 Printing Several Pages on One Sheet. . . . . . . . . . 42 Printing to Fit the Paper Size. . . . . . . . . . . . . . . .43 Printing Multiple Files Together (for Windows Only). . . . . . . . . . . . . . . .
User's Guide Contents Replacing Maintenance Rollers in Paper Cassette 2 to 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Temporarily Printing with Black Ink. . . . . . . . . . . . 76 Temporarily Printing with Black Ink - Windows. 77 Temporarily Printing with Black Ink Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Conserving Black Ink when the Black Ink Is Low (for Windows Only). . . . . . . . . . . . . . . . . . . . 78 Checking Printer Status - Mac OS X. . . . . . . .
User's Guide Contents Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 112 Printer Specifications. . . . . . . . . . . . . . . . . . . . 112 Interface Specifications. . . . . . . . . . . . . . . . . . . 113 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 113 Ethernet Specifications. . . . . . . . . . . . . . . . . . . 113 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 113 Supported Third Party Services. . . . . . . . . . . . . 114 Dimensions. . . . . .
User's Guide About This Manual About This Manual Introduction of Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. This manual may not be included depending on model and region.
User's Guide About This Manual ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same. ❏ Some of the menu items on the LCD screen vary depending on the model and settings. Operating System References Windows In this manual, terms such as "Windows 8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment.
User's Guide Important Instructions ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏ If ink gets into your mouth, see a doctor right away.
User's Guide Important Instructions ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire. ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
User's Guide Administrator Settings Administrator Settings Locking the Printer Settings Using an Administrator's Password You can set an administrator's password to lock the printer settings so that they cannot be changed by other users. You can lock the following settings. System Administration You cannot change settings without entering the password. This password is also required when you make settings using Web Config or EpsonNet Config. c Important: Do not forget the password.
User's Guide Printer Basics Printer Basics Part Names and Functions A Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. B Front paper feed slot (B2) Load one sheet of paper at a time by hand. C Paper cassette 1 (C1) Loads paper. D Paper cassette 2 to 3 (C2 to C3) Optional paper cassette units. Loads paper.
User's Guide Printer Basics A Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. B Paper support Supports loaded paper. C Rear paper feed (B1) Loads paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. F Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. G Paper cassette Loads paper.
User's Guide Printer Basics A Control panel Operates the printer. B Print head Fires ink. C Front cover (A) Open when replacing an ink cartridge and removing jammed paper inside the printer. D NFC tag Pass a smart device over this tag to print from the smart device directly. A Rear cover 2 (D2) Remove when replacing maintenance rollers or removing jammed paper. B AC inlet Connects the power cord.
User's Guide Printer Basics C Rear cover 1 (D1) Open when replacing the maintenance rollers or removing jammed paper. D Rear cover (E) Covers for the optional paper cassette units. Open when replacing the maintenance rollers or removing jammed paper. E Service USB port USB port for future use. Do not remove the sticker. F USB port Connects a USB cable. G LAN port Connects a LAN cable. Control Panel Buttons and Lights A Turns the printer on or off.
User's Guide Printer Basics Icons Displayed on the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Turns on while the printer is connected to a wired (Ethernet) network. Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not connected. Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.
User's Guide Printer Basics Menu Settings and Explanations Maintenance Print Head Nozzle Check Prints a pattern to check if the print head nozzles are clogged. Print Head Cleaning Cleans clogged nozzles in the print head. Print Head Alignment Adjusts the print head to improve print quality. Run Ruled Line Alignment if text and lines are misaligned. Run Vertical Alignment if your printouts look blurry. Run Horizontal Alignment if your printouts contain horizontal banding at regular intervals.
User's Guide Printer Basics Menu Settings and Explanations Confidential Job Displays a list of jobs that have passwords. To print a job, select the job and enter the password. Admin Settings These menus allow an administrator to register an administrator password to protect the printer settings from being changed by other users. Admin Password Set, change, or reset the administrator password. If you forget the password, contact Epson support.
User's Guide Printer Basics Menu Settings and Explanations Printer Settings Paper Source Settings Rear Paper Feed Priority Feeds paper from the rear paper feed on a priority basis. A4/Letter Auto Switching Feeds paper from the paper source set as A4 size when there is no paper source set as Letter, or feeds from the paper source set as Letter size when there is no paper source set as A4. Auto Select Settings Specify which paper source to feed from.
User's Guide Printer Basics Menu Settings and Explanations Common Settings Sleep Timer Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed. The LCD screen turns black when the set time passes. Network Settings Power Off Timer You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change.
User's Guide Printer Basics Menu Settings and Explanations Universal Print Settings These print settings are applied when printing from an external device without using the printer driver, or when printing from a PostScript printer driver or PCL printer driver. Top Offset Adjust the top or left margin of the paper. Left Offset Top Offset in Back Adjust the top margin or left margin for the back of the page when performing 2-sided printing.
User's Guide Printer Basics Menu Settings and Explanations Common Settings Paper Size Select the paper size. Paper Type Select the paper type. Orientation Select the printing direction. Quality Select the print quality. Ink Save Mode Conserves ink by reducing the print density. Print Order Last Page on Top: Prints from the first page of a file. First Page on Top: Prints from the last page of a file. PCL Menu Number of Copies Set the number of copies.
User's Guide Printer Basics Menu Settings and Explanations PS3 Menu Error Sheet Prints a sheet showing the error status when any PostScript errors occur while printing and any errors occur while printing a PDF file. Coloration Select the color mode for PostScript printing. Binary Enable this feature when printing data that contains binary images. This settings is only available when the printer is connected to the network.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with the Epson universal printer driver.
User's Guide Loading Paper Commercially Available Paper Media Name Size Loading Capacity (Sheets or Envelopes) Paper Cassette 1 Plain paper Copy paper 80 1 Auto, Manual*1*2 B6, A6 , Executive Up to the line under – 80 1 Manual*1*2 the d symbol inside the edge guide. Preprinted paper Copy paper Letterhead Recycled paper Color paper Preprinted paper Front Paper Feed Slot Up to the line under the d symbol inside the edge guide.
User's Guide Loading Paper List of Paper Types To obtain optimum printing results, select the paper type that suits the paper.
User's Guide Loading Paper Loading Paper in the Paper Cassette 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper.
User's Guide Loading Paper c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the d symbol on the edge guide. 4. Check that the paper size label matches the size of the paper loaded in the paper cassette. If it does not match, remove the holder and change the paper size indicated on the label. 5. Insert the paper cassette all the way. 6.
User's Guide Loading Paper Loading Paper in the Rear Paper Feed 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide. ❏ Load paper short edge first.
User's Guide Loading Paper ❏ Envelopes ❏ Pre-punched paper Note: You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for prepunched paper. ❏ Loading capacity: One sheet ❏ Available size: A4, B5, A5, A6, B6, Letter, Legal ❏ Binding holes: Do not load paper with the binding holes at the top or the bottom. Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guides to the edges of the paper. 5.
User's Guide Loading Paper 6. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline. Related Information & “Paper Handling Precautions” on page 26 & “Available Paper and Capacities” on page 27 Loading Paper in the Front Paper Feed Slot You can only load one sheet of paper in the front paper feed slot.
User's Guide Loading Paper 2. Slide the edge guides to adjust to the paper size you want to use. 3. Insert the paper with the printable side facing down until the printer partially pulls in the paper. c Important: ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first. ❏ Keep the paper straight to prevent it from being fed askew. Note: If the printer does not pull in the paper, load it again.
User's Guide Printing Printing Printing from a Computer If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2.
User's Guide Printing ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: ❏ If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the Quality setting to make your printout vivid. ❏ When printing on envelopes, select Landscape as the Orientation setting. 7. Click OK to close the printer driver window.
User's Guide Printing 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or d to expand the print window. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Presets: Select when you want to use the registered settings. ❏ Paper Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. Note: When printing on envelopes, select landscape orientation.
User's Guide Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 6. Make the following settings.
User's Guide Printing Printing on 2-Sides You can use either of the following methods to print on both sides of the paper. ❏ Automatic 2-sided printing ❏ Manual 2-sided printing (for Windows only) When the printer has finished printing the first side, flip the paper over to print on the other side. You can also print a booklet that can be created by folding the printout.
User's Guide Printing 6. Click Print Density, select the document type from Select Document Type, and then click OK. The printer driver automatically sets the Adjustments options for that document type. Note: ❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality on the Main tab. ❏ For manual 2-sided printing, the Print Density Adjustment setting is not available. 7.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab. 5. Click Page Order, make the appropriate settings, and then click OK to close the window. 6.
User's Guide Printing 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 & “Loading Paper in the Front Paper Feed Slot” on page 34 & “Printing Basics - Mac OS X” on page 37 Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer.
User's Guide Printing Related Information & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 & “Loading Paper in the Front Paper Feed Slot” on page 34 & “Printing Basics - Windows” on page 36 Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select the size of the paper you set in the application as the Paper Size setting. 5.
User's Guide Printing 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.
User's Guide Printing 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 87 & “Mac OS X Printer Driver” on page 88 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing Printing an Anti-Copy Pattern (for Windows Only) You can print documents with invisible letters such as "Copy". These letters appear when the document is photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy pattern. Note: This feature is only available when the following settings are selected.
User's Guide Printing 4. Select the orientation you set in the application as the Orientation on the Layout tab. 5. Make the following settings on the Paper/Quality tab. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Media: Select the type of paper you loaded.
User's Guide Printing 6. Click Advanced, make the following settings, and then click OK. ❏ Paper Size: Select the paper size you loaded in the printer. ❏ Color Mode: Select to print in full color or monochrome. 7. Click OK. 8. Click Print. Printing Using a PostScript Printer Driver - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print.
User's Guide Printing 3. Access the print dialog. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Paper Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. 5. Select Paper Feed from the pop-up menu, and then select the paper source in which you loaded the paper.
User's Guide Printing 6. Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the type of paper you loaded as the MediaType setting. 7. Select Color as the Feature Sets setting, and then select the setting for Color Mode. 8. Click Print.
User's Guide Printing Setting Items for the PostScript Printer Driver Note: The availability of these settings varies by model. Color Mode Select whether to print in color or in monochrome. Ink Save Mode Conserves ink by reducing the print density. Rotate by 180º Rotates the data 180 degrees before printing. Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet.
User's Guide Printing The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos, documents, and web pages.
User's Guide Printing c Important: ❏ Make sure that Wi-Fi Direct Simple AP mode is running. See the Network Guide for more details. ❏ Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart device to the printer's NFC tag and install it. Note: ❏ If the printer does not communicate with the smart device even after touching it to the tag, try adjusting the position of the smart device and touch it to the tag again.
User's Guide Printing Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later. Note: See the AirPrint page of the Apple website for more details. 1. Load paper in the printer. 2. Connect your device to the same wireless network that your printer is using. 3. Print from your device to your printer.
User's Guide Printing Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information & “Windows Printer Driver” on page 87 Canceling Printing - Mac OS X 1. Click the printer icon in the Dock. 2. Select the job you want to cancel. 3. Cancel the job. ❏ Mac OS X v10.8.x or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.
User's Guide Replacing Ink Cartridges and Other Consumables Replacing Ink Cartridges and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel 1. Enter Menu from the home screen. 2. Select Ink Levels.
User's Guide Replacing Ink Cartridges and Other Consumables Ink Cartridge Codes Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed. The following are the codes for genuine Epson ink cartridges.
User's Guide Replacing Ink Cartridges and Other Consumables ❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and dust. Store the ink cartridge in the same environment as the printer. Because the ink supply port is equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers or plugs.
User's Guide Replacing Ink Cartridges and Other Consumables 2. Push the ink cartridge that you want to replace. The ink cartridge will pop out slightly. 3. Remove the ink cartridge from the printer. 4. Remove the new ink cartridge from its package. c Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
User's Guide Replacing Ink Cartridges and Other Consumables 5. Shake the ink cartridge horizontally for 5 seconds, moving it back and forth about 10 cm 15 times. 6. Insert the cartridge into the printer until it clicks. Note: If Cartridge Check is displayed on the control panel, press the OK button to check if the cartridges are installed correctly. 7. Close the front cover.
User's Guide Replacing Ink Cartridges and Other Consumables maintenance box has reached its limit. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
User's Guide Replacing Ink Cartridges and Other Consumables c Important: ❏ Do not remove the film on the top of the maintenance box. ❏ Do not tilt the used maintenance box until after it is sealed in the plastic bag; otherwise ink may leak. 5. Insert the new maintenance box all the way into the printer. 6. Close rear cover 1.
User's Guide Replacing Ink Cartridges and Other Consumables 3. Pull out paper cassette 1. 4. Turn the printer around, and open rear cover 1. 5. Pull out rear cover 2.
User's Guide Replacing Ink Cartridges and Other Consumables 6. Remove the cover inside the back of the printer. 7. Slide out the two used maintenance rollers, and remove them. 8. Insert two new maintenance rollers until they click into place. Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly. 9. Reattach the cover inside the back of the printer.
User's Guide Replacing Ink Cartridges and Other Consumables 10. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it. 11. Install the new maintenance roller in the paper cassette. 12. Hold down the maintenance roller firmly. 13. Insert rear cover 2, close rear cover 1, and then insert the paper cassette. 14.
User's Guide Replacing Ink Cartridges and Other Consumables Replacing Maintenance Rollers in Paper Cassette 2 to 3 There are two places for replacing the maintenance rollers: on the back of the printer (two rollers) and on the paper cassette (one roller). 1. Remove the new maintenance rollers from their package. c Important: ❏ The maintenance rollers for the paper cassette 1 and paper cassette 2 to 3 are different.
User's Guide Replacing Ink Cartridges and Other Consumables 4. Turn the printer around, and then open the printer's rear cover. 5. Remove the screws by a screwdriver and remove the cover on the rear of inside the printer. 6. Slide out two used maintenance rollers, and remove both of them. 7. Insert two new maintenance rollers until they click into place.
User's Guide Replacing Ink Cartridges and Other Consumables Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly. 8. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it. 9. Install the new maintenance roller in the paper cassette. 10. Hold down the maintenance roller firmly. 11. Fasten the screws to attach the cover back on, and close the rear cover. 12. Insert the paper cassette. 13.
User's Guide Replacing Ink Cartridges and Other Consumables Related Information & “Maintenance Rollers Codes” on page 69 Temporarily Printing with Black Ink When color ink is expended and black ink still remains, you can use the following settings to continue printing for a short time using only black ink.
User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Select plain papers or Envelope as the Paper Type setting on the Main tab. 4. Select Grayscale. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6.
User's Guide Replacing Ink Cartridges and Other Consumables Related Information & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 & “Loading Paper in the Front Paper Feed Slot” on page 34 & “Printing Basics - Windows” on page 36 Temporarily Printing with Black Ink - Mac OS X Note: To use this feature through a network, connect with Bonjour. 1. Click the printer icon in the Dock. 2. Cancel the job.
User's Guide Replacing Ink Cartridges and Other Consumables ❏ Paper Type: plain papers ❏ Quality: Standard ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced. ❏ To maintain the quality of the print head, black ink is also consumed.
User's Guide Improving Print Quality Improving Print Quality Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer.
User's Guide Improving Print Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. 6. Follow the on-screen instructions to clean the print head. 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.
User's Guide Improving Print Quality & “Loading Paper in the Rear Paper Feed” on page 32 Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. 1. Load A4-size plain paper in the printer. 2. Enter Menu from the home screen. 3. Select Maintenance > Print Head Alignment. 4. Select one of the alignment menus and follow the on-screen instructions to print a pattern for alignment.
User's Guide Improving Print Quality ❏ Horizontal Alignment: Find and enter the number for the least separated or overlapping pattern in each group. Related Information & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 Improving Horizontal Streaks If your printouts contain horizontal banding or streaks after trying Print Head Cleaning and Horizontal Alignment, finely tune the horizontal alignment. 1. Enter Menu from the home screen. 2.
User's Guide Improving Print Quality 6. Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared or scuffed, clean the other paper sources. Note: If the rear paper feed has a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper.
User's Guide Applications and Network Service Information Applications and Network Service Information Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows. Email Print Epson iPrint remote print ✓ Scan to Cloud ✓ Remote Print Driver ✓ – See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.
User's Guide Applications and Network Service Information 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.
User's Guide Applications and Network Service Information Necessary Applications Windows Printer Driver The printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver.
User's Guide Applications and Network Service Information Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer, or press and hold it and then select Printer properties. Click the Optional Settings tab. ❏ Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, and then select Printer properties. Click the Optional Settings tab.
User's Guide Applications and Network Service Information Starting the utility menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Utility > Open Printer Utility. Making Operation Settings for the Mac OS X Printer Driver You can make various settings such as skipping blank pages and enabling/disabling high speed printing. 1.
User's Guide Applications and Network Service Information Note: Windows Server operating systems are not supported. Starting on Windows ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > EPSON Software Updater. Starting on Mac OS X Select Go > Applications > Epson Software > EPSON Software Updater.
User's Guide Applications and Network Service Information 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/ Windows Server 2008 R2/Windows Server 2008 Select Uninstall a program in Programs. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click Add or Remove Programs. 5. Select the application you want to uninstall. 6. Uninstall the applications: ❏ Windows 8.
User's Guide Applications and Network Service Information Related Information & “EPSON Software Updater” on page 89 Installing Applications If your computer is connected to a network, install the latest applications available on the website. If you are unable to download the applications from the website, install them from the software disc that came with the printer. Note: ❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
User's Guide Applications and Network Service Information Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then click Add a Printer. ❏ Windows Vista/Windows Server 2008 Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a Printer.
User's Guide Applications and Network Service Information ❏ Windows 7/Windows Server 2008 R2 Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then click Add a Printer. ❏ Windows Vista/Windows Server 2008 Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a Printer.
User's Guide Applications and Network Service Information 2. Click +, and then select Add Other Printer or Scanner. 3. Select your printer, and then click Add. Note: ❏ If your printer is not listed, check that it is correctly connected to the computer and that the printer is on. ❏ For a USB, IP, or Bonjour connection, set the optional paper cassette unit manually after adding the printer driver.
User's Guide Applications and Network Service Information Related Information & “EPSON Software Updater” on page 89 96
User's Guide Solving Problems Solving Problems Checking the Printer Status You can check error messages and the approximate ink levels on the LCD screen or the computer. Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error 0xXX Remove any paper or protective material in the printer and the paper cassette.
User's Guide Solving Problems Error Messages Solutions Recovery Mode The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions.
User's Guide Solving Problems ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from the Front Cover (A) 1. Open the front cover. 2. Remove the jammed paper.
User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed (B1) Remove the jammed paper. Removing Jammed Paper from the Front Paper Feed Slot (B2) 1. Remove the output tray and pull out the paper cassette. 2. Pull the lever. The cover comes off.
User's Guide Solving Problems 3. Remove the jammed paper. 4. Reattach the cover. 5. Insert the paper cassette, and then set the output tray. Removing Jammed Paper from the Paper Cassette (C1/C2/C3) 1. Pull out the paper cassette.
User's Guide Solving Problems 2. Remove the jammed paper. 3. Insert the paper cassette. Removing Jammed Paper from Rear Cover 1 (D1) and Rear Cover 2 (D2) 1. Open rear cover 1. 2. Remove the jammed paper. Note: If you cannot remove the paper, pull rear cover 2 a little.
User's Guide Solving Problems 3. Pull out rear cover 2. 4. Remove the jammed paper. 5. Insert rear cover 2. 6. Close rear cover 1. Removing Jammed Paper from the Rear Cover (E) 1. Open the rear cover.
User's Guide Solving Problems 2. Remove the jammed paper. 3. Close the rear cover. Paper Does Not Feed Correctly Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions.
User's Guide Solving Problems & “Available Paper and Capacities” on page 27 & “Paper Handling Precautions” on page 26 & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 & “Loading Paper in the Front Paper Feed Slot” on page 34 & “Replacing Maintenance Rollers in Paper Cassette 1” on page 69 & “Replacing Maintenance Rollers in Paper Cassette 2 to 3” on page 73 & “Setting the Optional Paper Cassette Unit in the Printer Driver” on page 132 & “Cleaning the Pa
User's Guide Solving Problems ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. Cancel printing if necessary. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item).
User's Guide Solving Problems ❏ Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow down. ❏ Windows Clear High Speed on the printer driver's More Options tab. ❏ Mac OS X menu > Printers & Scanners (or Print & Scan, Print & Fax), and Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver).
User's Guide Solving Problems Paper Is Smeared or Scuffed Check the following if the paper is smeared or scuffed when printing. ❏ Clean the paper path. ❏ Load paper in the correct direction. ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper. ❏ Enable the reduce smear setting for thick paper. If you enable this feature, print quality may decline or the printing may slow down. Therefore, this feature should normally be disabled.
User's Guide Solving Problems ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏ Mac OS X Clear Mirror Image from the print dialog's Print Settings menu. The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.
User's Guide Solving Problems PostScript Printer Driver Problems Note: The menu items and text on the printer driver vary depending on your computer's environment. Printer Does Not Print While Using PostScript Printer Driver ❏ Set the Printing Language setting to Auto or PS3 on the control panel. ❏ If you cannot print text data, even when Text Detection is enabled on the control panel, set the Printing Language setting to PS3. ❏ In Windows, if a large number of jobs are sent, the printer may not print.
User's Guide Solving Problems Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Windows printer driver Select On as the Quiet Mode setting on the Main tab. ❏ Mac OS X printer driver menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 × 2 rows Color ink nozzles: 400 × 2 rows for each color Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24 lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelope Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism. Single sheets A 3.
User's Guide Appendix Interface Specifications For Computer Hi-Speed USB Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.4 GHz Coordination Modes Infrastructure, Ad hoc*2, Wi-Fi Direct*3 *4 Wireless Securities WEP (64/128bit), WPA2-PSK (AES)*5, WPA2-Enterprise *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 Not supported for IEEE 802.11n. *3 Not supported for IEEE 802.11b.
User's Guide Appendix * You need to use a device for connection that complies with IEEE802.1X. Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Google Cloud Print Dimensions Only the printer Dimensions Storage ❏ Width: 478 mm (18.8 in.) ❏ Depth: 522 mm (20.6 in.) ❏ Height: 404 mm (15.9in.) Printing ❏ Width: 478 mm (18.8 in.) ❏ Depth: 756 mm (29.8 in.) ❏ Height: 540 mm (21.3in.) Weight* * Approx. 23.0 kg (50.7 lb) Without the ink cartridges and the power cord.
User's Guide Appendix Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 1.0 to 0.5 A 0.8 A Power Consumption (with USB Connection) Printing: Approx. 33 W (ISO/IEC24712) Printing: Approx. 33 W (ISO/IEC24712) Ready mode: Approx. 8.1 W Ready mode: Approx. 8.2 W Sleep mode: Approx. 2.5 W Sleep mode: Approx. 2.7 W Power off: Approx. 0.5 W Power off: Approx. 0.5 W Note: ❏ Check the label on the printer for its voltage. ❏ For users in Belgium, power consumption when copying may vary.
User's Guide Appendix ❏ Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.8 Note: ❏ Mac OS X may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS X is not supported.
User's Guide Appendix Font Name Family HP Equivalent URW Dingbats - Wingdings Dingbats - ITC Zapf Dingbats Standard Symbol - SymbolPS Available Fonts for PCL Scalable Font Font Name Family HP Equivalent Symbol Set Nimbus Mono Medium, Bold, Italic, Bold Italic Courier 1 Letter Gothic Medium, Bold, Italic Letter Gothic 1 Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS 3 Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times 2 URW Classico Medium, Bold, Ital
User's Guide Appendix Font Name Family HP Equivalent Symbol Set URW Chancery Medium Italic - ITC Zapf Chancery Italic 3 Symbol - Symbol 4 URW Dingbats - Wingdings 5 Dingbats - ITC Zapf Dingbats 6 Standard Symbol - SymbolPS 4 URW David Medium, Bold HP David 7 URW Narkis Medium, Bold HP Narkis Tam 7 URW Miryam Medium, Bold, Italic HP Miryam 7 URW Koufi Medium, Bold Koufi 8 URW Naskh Medium, Bold Naskh 8 URW Ryadh Medium, Bold Ryadh 8 Bitmap Font Font Name Symb
User's Guide Appendix List of Symbol Sets Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language. When you are considering which font to use, you should also consider which symbol set to combine with the font. Note: Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer's settings.
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Microsoft Publishing 6J ✓ ✓ ✓ - - - - - - - - - - Ventura Math 6M ✓ ✓ ✓ - - - - - - - - - - ISO 8859/10 Latin 6 6N ✓ ✓ ✓ - - - - - ✓ - - - - DeskTop 7J ✓ ✓ ✓ - - - - - - - - - - Math-8 8M ✓ ✓ ✓ - - - ✓ ✓ - - - - - Roman-8 8U ✓ ✓ ✓ - - - - - ✓ - - - - Windows 3.
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 PC-866, Cyrillic 3R ✓ ✓ - - - - - - - - - - - Greek8 8G ✓ ✓ - - - - - - - - - - - Windows Greek 9G ✓ ✓ - - - - - - - - - - - Windows Cyrillic 9R ✓ ✓ - - - - - - - - - - - PC-851, Greek 10G ✓ ✓ - - - - - - - - - - - ISO 8859/5 Cyrillic 10N ✓ ✓ - - - - - - ✓ - - - - PC-8, Greek 12G ✓ ✓ - - - - - - -
User's Guide Appendix The List of the Symbol Sets for PCL 6 Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 ISO Norwegian 4 ✓ ✓ ✓ - - - - - - ISO Italian 9 ✓ ✓ ✓ - - - - - - ISO 8859-1 Latin 1 14 ✓ ✓ ✓ - - - - - ✓ ISO Swedish 19 ✓ ✓ ✓ - - - - - - ASCII 21 ✓ ✓ ✓ - - - ✓ ✓ - ISO United Kingdom 37 ✓ ✓ ✓ - - - - - - ISO French 38 ✓ ✓ ✓ - - - - - - ISO German 39 ✓ ✓ ✓ - - - - - - Legal 53 ✓ ✓ ✓
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 PC-850 405 ✓ ✓ ✓ - - - - - ✓ PcEur858 437 ✓ ✓ ✓ - - - - - - Pi Font 501 ✓ ✓ ✓ - - - - - - PC852 565 ✓ ✓ ✓ - - - - - - Unicode 3.0 590 ✓ ✓ ✓ - - - ✓ ✓ - WBALT 620 ✓ ✓ ✓ - - - - - - Windows 3.
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Appendix Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products. German Blue Angel This printer meets the standards for the German Blue Angel. See the following website for the specifications required for the Blue Angel standard. http://www.epson.de/blauerengel Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
User's Guide Appendix Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer. ! Caution: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting. ❏ When lifting the printer, place your hands in the positions shown below.
User's Guide Appendix 5. Store the paper support and the output tray. 6. Uninstall the optional paper cassette if it is installed. 7. Pack the printer in its box, using the protective materials. Note: If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix 2. Disconnect any connected cables. Note: If other optional paper cassette units have been installed, uninstall them as well. 3. Remove the optional paper cassette unit from its box, and then remove any protective materials. 4. Check the items supplied. 5. Place the optional paper cassette unit where you want to set up the printer.
User's Guide Appendix 6. Remove the output tray and pull out the paper cassette. 7. Stack all optional paper cassette units on top of each other, and then secure them with the screws.
User's Guide Appendix 8. Lower the printer gently onto the optional paper cassette aligning the corners, and then secure them with the screws using the screw driver that came with the optional paper cassette unit. Note: Depending on the configuration, some screws may be left over after assembly. 9. Secure the optional paper cassette unit and the printer at the back with the attachments and screws.
User's Guide Appendix 10. Insert a label showing the size of the paper to be loaded in the cassette into the holder. 11. Insert the paper cassette and then attach the output tray. 12. Place the sticker indicating the cassette number. 13. Reconnect the power cord and any other cables, and then plug in the printer. 14. Turn on the printer by pressing the P button. 15. Press the button, and check that the optional cassette unit that you installed is displayed on the Paper Setup screen.
User's Guide Appendix Setting the Optional Paper Cassette Unit in the Printer Driver To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information. Setting the Optional Paper Cassette Unit in the Printer Driver - Windows Note: Log on to your computer as an administrator. 1. Open the Optional Settings tab from the printer properties. ❏ Windows 8.
User's Guide Appendix If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance. Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.
User's Guide Appendix Repair service center: Telephone number Fax number Address 02-23416969 02-23417070 No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100, Taiwan 02-27491234 02-27495955 1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City 105, Taiwan 02-32340688 02-32340699 No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei County 235, Taiwan 039-605007 039-600969 No.342-1, Guangrong Rd., Luodong Township, Yilan County 265, Taiwan 038-312966 038-312977 No.
User's Guide Appendix Help for Users in Thailand Contacts for information, support, and services are: World Wide Web http://www.epson.co.th Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available.
User's Guide Appendix Bandung Phone/Fax: (62) 22-7303766 Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Surabaya Hitech Mall lt IIB No. 12 Phone: (62) 31-5355035 Jl. Kusuma Bangsa 116-118 Fax: (62)31-5477837 Surabaya Yogyakarta Hotel Natour Garuda Phone: (62) 274-565478 Jl. Malioboro No. 60 Yogyakarta Medan Phone/Fax: (62) 61-4516173 Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Makassar MTC Karebosi Lt. Ill Kav. P7-8 Phone: (62)411-350147/411-350148 JI. Ahmad Yani No.
User's Guide Appendix ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Trading (M) Sdn. Bhd.