User's Guide NPD5015-00 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Intel is a registered trademark of Intel Corporation. ® ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group.
User's Guide Contents Contents Status Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Copyright Loading Paper Trademarks Paper Handling Precautions. . . . . . . . . . . . . . . . . . 38 Available Paper and Capacities. . . . . . . . . . . . . . . . 38 List of Paper Types. . . . . . . . . . . . . . . . . . . . . . . 41 Loading Paper in the Paper Cassette. . . . . . . . . . . . 42 Loading Paper in the Rear Paper Feed. . . . . . . . . . . 44 Loading Paper in the Front Paper Feed Slot. . . . .
User's Guide Contents Canceling Printing - Status Menu. . . . . . . . . . . . 75 Canceling Printing - Windows. . . . . . . . . . . . . . 75 Canceling Printing - Mac OS X. . . . . . . . . . . . . . 75 Checking the Status of the Ink Cartridges and the Maintenance Box - Mac OS X. . . . . . . . . . . 105 Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . . . 106 Ink Cartridge Handling Precautions. . . . . . . . . . . 106 Replacing Ink Cartridges. . . . . . . . . . . . . . . . . . .
User's Guide Contents E-Web Print (for Windows Only). . . . . . . . . . . 134 EPSON Software Updater. . . . . . . . . . . . . . . . . 135 EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . 135 Uninstalling Applications. . . . . . . . . . . . . . . . . . . 135 Uninstalling Applications - Windows. . . . . . . . .135 Uninstalling Applications - Mac OS X. . . . . . . . 136 Installing Applications. . . . . . . . . . . . . . . . . . . . . 137 Updating Applications and Firmware. . . . . . . . . .
User's Guide Contents Fax Specifications. . . . . . . . . . . . . . . . . . . . . . .171 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 172 Ethernet Specifications. . . . . . . . . . . . . . . . . . . 172 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 172 External USB Device Specifications. . . . . . . . . . 173 Supported Data Specifications. . . . . . . . . . . . . .173 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Electrical Specifications. . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. This manual may not be included depending on model and region.
User's Guide About This Manual Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8 or Mac OS X v10.8.x. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment.
User's Guide Important Instructions ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏ If ink gets into your mouth, see a doctor right away.
User's Guide Important Instructions ❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources. ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
User's Guide Important Instructions ❏ Secure the printer or the optional paper cassette unit to the cabinet using the two attachments and screws supplied with the cabinet. ❏ When using the printer, make sure you lock the casters at the front of the cabinet. ❏ Do not move the cabinet when the casters are locked. ❏ When moving the cabinet with the printer or the optional paper cassette unit installed, avoid moving over uneven or rough surfaces.
User's Guide Administrator Settings Administrator Settings Locking the Printer Settings Using an Administrator's Password You can set an administrator's password to lock the printer settings so that they cannot be changed by other users. You can lock the following settings. ❏ System Administration ❏ Eco Mode ❏ Presets ❏ Contacts You cannot change settings without entering the password. This password is also required when you make settings using Web Config or EpsonNet Config.
User's Guide Administrator Settings Use Web Config to configure restriction settings on a computer. See the Administrator's Guide for more details. After configuring settings on the computer, enable the user restriction feature on the printer. Select Setup > System Administration > Security Settings > Access Control from the home screen, and then enable it.
User's Guide Printer Basics Printer Basics Part Names and Functions A ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF. B ADF input tray (F) Feeds originals automatically. C Edge guides Feeds originals straight into the printer. Slide to the edges of the originals. D ADF output tray Holds originals ejected from the ADF. E Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper.
User's Guide Printer Basics A Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. B Paper support Supports loaded paper. C Rear paper feed (B1) Loads paper. D Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. E Output tray Holds the ejected paper. F Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. G Paper cassette Loads paper.
User's Guide Printer Basics A Document cover Blocks external light while scanning. B Scanner glass Scans placed originals. C Control panel Operates the printer. D External interface USB port Connects memory devices. E Print head Fires ink. F Front cover (A) Open when replacing ink cartridges or removing jammed paper inside the printer.
User's Guide Printer Basics A Rear cover 2 (D2) Pull out when removing jammed paper. B AC inlet Connects the power cord. C Rear cover 1 (D1) Open when replacing the maintenance box or maintenance rollers, or removing jammed paper. D Rear cover (E) Covers for the optional paper cassette units. Open when replacing the maintenance rollers or removing jammed paper. E Service USB port USB port for future use. Do not remove the sticker. F LINE port Connects a phone line. G EXT.
User's Guide Printer Basics Control Panel Buttons and Lights A Turns the printer on or off. Unplug the power cord when the power light is off. B Displays the home screen. C Pauses the current job and allows you to interrupt another job. Press this button again to restart a paused job. D Returns the current settings to their previous status. E Stops the current operation. F - Displays menus and messages. Touch the LCD screen to select a menu, and scroll by swiping.
User's Guide Printer Basics Press this icon to view operating instructions such as how to load paper, and how to place originals. Turns on when originals are placed in the ADF. Turns on when ink cartridges are running low or the maintenance box is nearly full. Press the button, and then select Printer Information to check the status. Turns on when ink cartridges are expended or the maintenance box is full. Press the button, and then select Printer Information to check the status.
User's Guide Printer Basics Icons Displayed on the Software Keyboard of the LCD Screen You can enter characters and symbols by using the software keyboard screen when you register a contact, make network settings, and so on. The following icons are displayed on the software keyboard screen. Note: Available icons vary depending on the setting item. Switches between upper case and lower case. Switches the character type. 123#: Enters numbers and symbols. ABC: Enters letters.
User's Guide Printer Basics Menu Settings and Explanations Layout With Border Copies with a border around the edges. 2-up Copies multiple page originals onto one sheet. 4-up When placing originals in the ADF, insert them into the feeder from the top or left edge. Load vertical originals as shown below, and select Portrait from Document Orientation. Load vertical originals as shown below, and select Landscape from Document Orientation.
User's Guide Printer Basics Menu Settings and Explanations Layout Order Select the copy layout for multiple pages when you have selected 2-up or 4-up as the Layout setting. Scan Order Select which page of a booklet to scan when you have selected Split Pages as the Layout setting. Remove Shadow Removes shadows that appear in the center of copies when copying a booklet or that appear around copies when copying thick paper. Remove Punch Holes Removes the binding holes when copying.
User's Guide Printer Basics Menu Settings and Explanations Location Communication Mode Select the communication mode. Location Enter a folder path in which to save the scanned image. User Name Enter a user name for the specified folder. Password Enter a password for the specified folder. Connection Mode Select the connection mode. Port Number Enter a port number. Format Select the format in which to save the scanned image.
User's Guide Printer Basics Menu Settings and Explanations Resolution Select the scanning resolution. Scan Area Select the scan area. Auto Cropping: Crops the white space around the text or image when scanning. Max Area: Scans at the maximum scan area of the scanner glass or the ADF. 2-Sided Scans both sides of the original. When performing 2-sided scanning, select Binding Direction and then select the binding position of the original. Document Type Select the type of your original.
User's Guide Printer Basics Menu Settings and Explanations Send Fax Later See the pages that describe these features for more details. Polling Receive Polling Send Store Fax Data Fax Report Fax Settings List Prints the current fax settings. Fax Log Prints a transmission report automatically after you send a fax. You can set to print this report automatically using the following menu.
User's Guide Printer Basics Menu Settings and Explanations Number of printouts Enter the number of printouts. Settings Paper Source Select the paper source that you want to use. When you select Front Paper Feed Slot, select the paper size and paper type you loaded in the Front Paper Feed Slot. Layout Select the layout. Quality Select the print quality. Date Select the format of the date on the printouts. Fit Frame Crops the top and bottom edges of the image to fit in the selected paper size.
User's Guide Printer Basics Menu Settings and Explanations Maintenance Print Head Nozzle Check Prints a pattern to check if the print head nozzles are clogged. Print Head Cleaning Cleans clogged nozzles in the print head. Print Head Alignment Adjusts the print head to improve print quality. Run Vertical Alignment if your printouts look blurry or text and lines are misaligned. Run Horizontal Alignment if your printouts contain horizontal banding at regular intervals.
User's Guide Printer Basics Menu Settings and Explanations Admin Settings These menus allow an administrator to register an administrator password to protect the printer settings from being changed by other users. Admin Password Set, change, or reset the administrator password. If you forget the password, contact your dealer.
User's Guide Printer Basics Menu Settings and Explanations Printer Settings Paper Source Settings Auto Error Solver Rear Paper Feed Priority Feeds paper from the rear paper feed on a priority basis. A4/Letter Auto Switching Feeds paper from the paper source set as A4 size when there is no paper source set as Letter, or feeds from the paper source set as Letter size when there is no paper source set as A4.
User's Guide Printer Basics Menu Settings and Explanations Common Settings LCD Brightness Adjust the brightness of the LCD screen. Sound Adjust the volume and select the type of audio. Sleep Timer Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed. The LCD screen turns black when the set time passes. Wi-Fi/Network Settings Power Off Timer You can adjust the time before power management is applied.
User's Guide Printer Basics Menu Settings and Explanations Copy Settings The settings made in the User Default Settings are displayed as the default settings in each mode. For details on the setting items, see the list of menus for each mode. Scan Settings Fax Settings See the list of menus in Fax Settings. Universal Print Settings These print settings are applied when you print using an external device without using the printer driver. Top Offset Adjust the top or left margin of the paper.
User's Guide Printer Basics Menu Settings and Explanations User Default Settings The settings made in this menu become your default settings for sending faxes. For details on the setting items, See the list of menus in Fax mode. Send Settings Auto Rotation An A4 size original placed in the ADF or on the scanner glass with its long edge facing to the left is sent as an A3 size fax. Enabled: The printer rotates the scanned image to send it at A4 size.
User's Guide Printer Basics Menu Settings and Explanations Output Settings Fax Output You can set to save received documents in the inbox, on a memory device, or on a computer, or forward the documents. Auto Reduction Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data. If this is turned off, large documents are printed at their original size on multiple sheets, or a blank second page may be ejected.
User's Guide Printer Basics Menu Settings and Explanations Basic Settings Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. ECM Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise. If this is disabled, you cannot send or receive documents in color.
User's Guide Printer Basics Related Information & “Fax Mode” on page 26 & “Making Output Settings for Received Faxes” on page 100 & “Sending Multiple Faxes to the Same Recipient at Once (Batch Send)” on page 97 & “Making Basic Fax Settings” on page 90 Contacts Mode Menu Description Menu Registers contacts and a contact group, or prints the contacts list. View Select whether to display all contacts or the contacts for each feature only.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Genuine Epson Paper Media Name * Size Loading Capacity (Sheets) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 to 4 Rear Paper Feed Front Paper Feed Slot Epson Bright White Ink Jet Paper A4 200 400 50 1 Auto, Manual* Epson Ultra Glossy Photo Paper A4, 13 × 18 cm (5 × 7 in.), 10 × 15 cm (4 × 6 in.) – – 20 – – Epson Premium Glossy Photo Paper A3+, A3 – – 10 – – A4, 13 × 18 cm (5 × 7 in.), 16:9 wide size (102 × 181 mm), 10 × 15 cm (4 × 6 in.
User's Guide Loading Paper Commercially Available Paper Media Name Size Loading Capacity (Sheets or Envelopes) Paper Cassette 1 Plain paper Rear Paper Feed Front Paper Feed Slot A3, B4 Up to the line under the d symbol inside the edge guide. 50 1 Auto, Manual*1*2 Legal, Letter, A4, B5, A5 Up to the line under the d symbol inside the edge guide.
User's Guide Loading Paper Media Name Envelope Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 to 4 Rear Paper Feed Front Paper Feed Slot Envelope #10, Envelope DL, Envelope C6 – – 10 – – Envelope C4 – – 1 – – *1 Only use the rear paper feed to print 2-sided print jobs manually. *2 You can load up to 30 sheets for paper with one side already printed. *3 You can load up to 5 sheets for paper with one side already printed.
User's Guide Loading Paper Loading Paper in the Paper Cassette Note: If the optional cabinet and the paper cassette units are installed, do not pull out two or more paper cassettes at the same time. 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use. 3.
User's Guide Loading Paper c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide. 4. Check that the paper size label matches the size of the paper loaded in the paper cassette. If it does not match, remove the holder and change the paper size indicated on the label. 5. Insert the paper cassette all the way. 6.
User's Guide Loading Paper Loading Paper in the Rear Paper Feed 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide. ❏ Load paper short edge first.
User's Guide Loading Paper 4. Slide the edge guides to the edges of the paper. 5. On the control panel, set the size and type of the paper you loaded in the rear paper feed. 6. Slide out the output tray. Note: ❏ Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline. ❏ You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for prepunched paper.
User's Guide Loading Paper Loading Paper in the Front Paper Feed Slot You can only load one sheet of paper in the front paper feed slot. Because the front paper feed slot also serves the output tray, you cannot load paper during printing. c Important: You can load paper with a thickness of 0.08 to 0.11 mm in the front paper feed slot. However, even if the thickness is within this range, some papers may not be fed correctly depending on their hardness. 1. Slide out the output tray. 2.
User's Guide Loading Paper Related Information & “Paper Handling Precautions” on page 38 & “Available Paper and Capacities” on page 38 Loading Envelopes and Precautions Envelopes can only be loaded in the rear paper feed. Load envelopes short edge first at the center with the flap facing down, and slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading.
User's Guide Loading Paper 3. Select a paper source. 4. Select the paper size and paper type you loaded.
User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals and both sides of the originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A6 landscape/A5 to Ledger (Maximum 297 × 431.
User's Guide Placing Originals 3. Place the originals in the center of the ADF, facing up. c Important: Do not load originals above the line just under the d symbol inside the edge guide. Note: You can place originals smaller than A4 size with the long edge facing toward the ADF. 4. Slide the edge guides to the edges of the originals. The size of the originals is automatically detected. Note: Some sizes may not be automatically detected. In this situation, manually select the size of the originals.
User's Guide Placing Originals Placing Originals on the Scanner Glass ! Caution: Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured. c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.
User's Guide Placing Originals 4. Close the cover gently. The size of the originals is automatically detected. Note: ❏ Some sizes may not be automatically detected. In this situation, manually select the size of the originals. ❏ Remove the originals after scanning or copying. If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide Managing Contacts Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 200 entries, and you can use the contacts list for faxing, Scan to Email, and Scan to Network Folder/FTP. You can also register contacts in the LDAP server. See the Administrator's Guide to register contacts in the LDAP server. Registering Contacts 1. Select Contacts from the home screen, the Scan mode, or the Fax mode. 2. Press Menu, and then select Add Entry.
User's Guide Managing Contacts 6. Press the check box of the contacts that you want to register in the group. Note: ❏ You can register up to 199 contacts. ❏ To deselect, press the check box of the contact again. 7. Press Save. Note: To edit or delete a grouped contact, select the target grouped contact and press Edit or Delete. Registration and Backup of Contacts Using a Computer You can register and backup contacts on the printer using EpsonNet Config. See the EpsonNet Config help for details.
User's Guide Printing Printing Printing from the Control Panel You can print data stored on a memory device, such as a USB flash drive, directly. 1. Load paper in the printer. 2. Insert a memory device into the printer's external interface USB port. 3. Enter Memory Device from the home screen. 4. Select a file format. Note: If you have more than 999 images on your memory device, images are automatically divided into groups and the group selection screen is displayed.
User's Guide Printing Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for Windows Only) When the user feature restriction is enabled, a user ID and password are required to print. Register the user ID and password in the printer driver. If you do not know the password, contact your printer administrator. 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. 3.
User's Guide Printing 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Document Size: Select the paper size you set in the application. ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. Make sure you select the correct paper type to optimize the print quality.
User's Guide Printing Printing Basics - Mac OS X Note: Operations differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the printer driver window. If necessary, click Show Details or d to expand the print window. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Paper Size: Select the paper size you set in the application.
User's Guide Printing 5. Select Print Settings from the pop-up menu. 6. Make the following settings. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Media Type: Select the type of paper you loaded. Make sure you select the correct paper type to optimize the print quality. ❏ Grayscale: Select to print in black or shades of gray. 7. Click Print.
User's Guide Printing You can also print a booklet that can be created by folding the printout. (For Windows only) Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
User's Guide Printing 8. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Loading Paper in the Paper Cassette” on page 42 & “Loading Paper in the Rear Paper Feed” on page 44 & “Loading Paper in the Front Paper Feed Slot” on page 46 & “Printing Basics - Windows” on page 56 Printing on 2-Sides - Mac OS X 1. Load paper in the printer. 2.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab. 5. Click Page Order, make the appropriate settings, and then click OK to close the window. 6.
User's Guide Printing 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information & “Loading Paper in the Paper Cassette” on page 42 & “Loading Paper in the Rear Paper Feed” on page 44 & “Loading Paper in the Front Paper Feed Slot” on page 46 & “Printing Basics - Mac OS X” on page 58 Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer.
User's Guide Printing & “Loading Paper in the Rear Paper Feed” on page 44 & “Loading Paper in the Front Paper Feed Slot” on page 46 & “Printing Basics - Windows” on page 56 Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select the size of the paper you set in the application as the Paper Size setting. 5. Select Paper Handling from the pop-up menu. 6. Select Scale to fit paper size. 7.
User's Guide Printing 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Set the Paper Source, Document Size, Orientation, and Paper Type. 6. Click OK to close the printer driver window. 7. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 8.
User's Guide Printing 5. Click Settings, make the appropriate settings, and then click OK. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print.
User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing on Envelopes Printing on Envelopes - Windows 1. Load envelopes in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Make the following settings on the Main tab. ❏ Paper Source: Select the paper source in which you loaded the envelopes. ❏ Document Size: Select the envelope size you set in the application. ❏ Orientation: Select landscape. ❏ Paper Type: Select Envelope.
User's Guide Printing 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print. Related Information & “Loading Envelopes and Precautions” on page 47 & “Printing Basics - Windows” on page 56 Printing on Envelopes - Mac OS X 1. Load envelopes in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Make the following settings. ❏ Paper Size: Select the envelope size you set in the application.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Mac OS X Access the printer driver window. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting. Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage.
User's Guide Printing Note: This feature is only available when the following settings are selected. ❏ Paper Type: plain papers ❏ Quality: Standard ❏ Auto 2-sided printing: Disabled ❏ Color Correction: Automatic ❏ Short Grain Paper: Disabled Click Watermark Features on the More Options tab, and then select an anti-copy pattern. Click Settings to change details such as the size and density. Printing a Watermark (for Windows Only) You can print a watermark such as "Confidential" on your printouts.
User's Guide Printing Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case, cancel the print job from the computer. ❏ If you have sent a print job from Mac OS X v10.6.x or v10.5.
User's Guide Printing Click next to the progress meter. ❏ Mac OS X v10.5.8 to v10.7.x Click Delete.
User's Guide Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Enter Copy from the home screen. 4. Enter the number of copies by using the numeric keypad. 5. Press Layout, and then select the appropriate layout. 6. Make other settings as necessary. You can make detailed settings by pressing Settings. Note: ❏ Press Preset to save your settings as a preset. ❏ Press Preview to preview the copy results. However, you cannot preview when you have placed the originals on the ADF.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server. Before using this feature, you need to configure the email server. See the Administrator's Guide for more details. You can specify the email address by entering directly, but it may be easier if you register the email address in the contacts list first.
User's Guide Scanning Scanning to a Network Folder or FTP Server You can save the scanned image to a specified folder on a network. You can specify the folder by entering a folder path directly, but it may be easier if you register the folder information in the contacts list first. 1. Place the originals. 2. Enter Scan from the home screen. 3. Select Network Folder/FTP. 4. Specify the folder. ❏ To select from the contacts list: Press Contacts, select a contact, and then press Proceed.
User's Guide Scanning 6. Press Settings, and then make scan settings. Note: ❏ When you select PDF as the file format, you can set a password to protect the file. Select PDF Settings, and then make settings. ❏ Press Preset to save your settings as a preset. 7. Press the x button. The scanned image is saved.
User's Guide Scanning 7. Press the x button. The scanned image is saved. Related Information & “Placing Originals” on page 49 & “Document Capture Pro (for Windows Only)” on page 133 Scanning to a Computer (WSD) Note: ❏ Before using this feature, you need to setup your computer. See the Network Guide for more details. ❏ This function is only available for computers running Windows 8.1/Windows 8/Windows 7/Windows Vista. 1. Place the originals. 2. Enter Scan from the home screen. 3.
User's Guide Scanning Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings. 2. Click Access Control. 3. Enter the user name and the password. Scanning in Office Mode You can scan many text documents quickly. 1. Place the originals. 2. Start EPSON Scan. 3. Select Office Mode from the Mode list. 4. Make the following settings on the Main Settings tab. ❏ Document Source: Select the document source in which you placed your original.
User's Guide Scanning 5. Click Preview. The preview window opens. Note: If you have place originals in the ADF, the first page of the originals is ejected when the preview is finished. Place your first document page on top of the rest of the pages, and then load the entire original into the ADF. 6. Confirm the preview, and make settings on the Image Adjustment tab as necessary. Note: You can adjust the image such as making text enhancements. 7. Click Scan. 8.
User's Guide Scanning 3. Select Professional Mode from the Mode list. 4. Make the following settings. ❏ Document Source: Select the document source in which you placed your original. ❏ Auto Exposure Type: Select the exposure type that suits your original. ❏ Image Type: Select the type of image you want to scan. ❏ Resolution: Select the resolution of the image you want to scan. ❏ Target Size: Select the output image size you want to scan to.
User's Guide Scanning 5. Click Preview. The preview window opens. Note: If you have place originals in the ADF, the first page of the originals is ejected when the preview is finished. Place your first document page on top of the rest of the pages, and then load the entire original into the ADF. 6. Check the preview, and adjust the image as necessary. Note: You can make various image adjustments such as improving the color, sharpness, and contrast. 7. Click Scan. 8.
User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems.
User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information & “Making Settings for a PBX Phone System” on page 91 Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer. See the manuals that came with the modem or the adapter for details.
User's Guide Faxing Note: If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter. Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.
User's Guide Faxing 1. Remove the cap from the EXT. port on the back of the printer. 2. Connect the phone device and the EXT. port with a phone cable.
User's Guide Faxing c Important: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3. Pick up the handset of the connected phone device and confirm that the [The phone line is in use.] message is displayed on the LCD screen. If the message is not displayed, check that the phone cable is securely connected to the EXT. port.
User's Guide Faxing Note: ❏ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD. ❏ Depending on the region, On and Off are displayed as the DRD options. Select On to use the distinctive ring feature. 7.
User's Guide Faxing 1. Enter Setup from the home screen. 2. Select System Administration > Fax Settings > Basic Settings > Line Type. 3. Select PBX. 4. On the Access Code screen, select Use. 5. Press the Access Code field, enter the external access code used for your phone system, and then press the enter key at the bottom-right of the screen. The access code is stored in the printer. When sending a fax to an outside fax number, enter # (hash) instead of the actual access code.
User's Guide Faxing 3. Specify the recipient. ❏ To enter manually: Enter numbers using the numerical keypad on the control panel or the LCD screen, and then press the enter key at the bottom-right of the screen. ❏ To select from the contacts list: Press Contacts, press the check box to add a check mark to a contact, and then press Proceed. ❏ To select from the sent fax history: Press History, select a recipient, and then press Menu > Send to this number.
User's Guide Faxing Related Information & “Placing Originals” on page 49 & “Fax Mode” on page 26 & “Checking Fax Jobs” on page 103 & “Managing Contacts” on page 53 & “Presets Mode” on page 37 Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically. 1. Place the originals.
User's Guide Faxing 4. Specify the recipient. 5. When you hear a fax tone, press Send/Receive, and then press Send. Note: When receiving a fax from a fax polling service, and you hear the audio guidance, follow the guidance to make the printer operations. 6. Press the x button.
User's Guide Faxing 1. Place the originals. 2. Enter Fax from the home screen. 3. Press Menu, select Store Fax Data, and then enable the function. 4. Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method as necessary. 5. Press the x (B&W) button. You can send the stored document from Job Monitor in Status Menu.
User's Guide Faxing From the home screen, select Fax > Menu > Fax Send Settings > Direct Send > On. Sending a Fax Preferentially (Priority Send) You can send an urgent document ahead of the other faxes waiting to be sent. From the home screen, select Fax > Menu > Fax Send Settings > Priority Send > On. Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax.
User's Guide Faxing Related Information & “PC-FAX Driver (Fax Driver)” on page 134 & “FAX Utility” on page 134 Receiving Faxes Setting Receiving Mode You can set Receive Mode using the Fax Setting Wizard. When you set up the fax feature for the first time, we recommend using the Fax Setting Wizard. If you want to change the Receive Mode settings individually, follow the steps below. 1. Enter Setup from the home screen. 2. Select System Administration > Fax Settings > Receive Settings > Receive Mode.
User's Guide Faxing Various Ways of Receiving Faxes Receiving Faxes Manually When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below to receive faxes. 1. When the telephone rings, pick up the handset. 2. When you hear a fax tone, press Start Fax on the LCD screen of the printer. Note: When you enable the Remote Receive feature, you can only start receiving the fax by operating the telephone. 3. Press Receive. 4.
User's Guide Faxing Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine for fax polling by dialing the fax number. You can receive a specific document from a fax information service by following the audio guidance of the service. Note: When you follow the audio guidance, dial the fax number using the On Hook feature, or using the connected telephone. 1. Enter Fax from the home screen. 2. Select Menu > Polling Receive, and then enable the function. 3.
User's Guide Faxing Converts received documents into PDF format and saves them in a memory device connected to the printer. Once the received documents are saved in the memory device, they are deleted from the printer. To print the documents automatically while saving them in the memory device, select Yes and Print on the printer. Before using this feature, you need to create a folder in the memory device in which received documents are saved.
User's Guide Faxing ❏ ❏ ❏ : Moves the screen in the direction of the arrows. : Reduces or enlarges. : Moves to the previous or the next page. ❏ View: Displays or hides the operation icons. 6. Press Menu, select whether to print or delete the document you have viewed, and then follow the on-screen instructions. Note: The printer cannot receive and send faxes when the memory is full. We recommend deleting the viewed or printed documents.
User's Guide Faxing Note: To change the setting when sending a fax, press Menu on the fax top screen, and then select Fax Send Settings > Transmission Report. Forwarding Report From the home screen, select Setup > System Administration > Fax Settings > Output Settings > Forwarding Report, and then select Print or Print on Error. Fax Log From the home screen, select Setup > System Administration > Fax Settings > Output Settings > Fax Log Auto Print, and then select On(Every 30) or On(Time).
User's Guide Faxing Checking the Fax Job History You can check the history of sent or received fax jobs. The received fax logs include the received documents so that you can reprint them. You cannot print or resend sent documents from the sent log. 1. Press the button. 2. Select Job History, and then select Receive Job or Send Job. 3. Select a job to check.
User's Guide Replacing Ink Cartridges and Other Consumables Replacing Ink Cartridges and Other Consumables Checking the Status of the Ink Cartridges and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Checking the Status of the Ink Cartridges and the Maintenance Box - Control Panel 1. Press the button on the control panel. 2. Select Printer Information.
User's Guide Replacing Ink Cartridges and Other Consumables 2. Click EPSON Status Monitor. Ink Cartridge Codes Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
User's Guide Replacing Ink Cartridges and Other Consumables ❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and dust. Store the ink cartridge in the same environment as the printer. Because the ink supply port is equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers or plugs.
User's Guide Replacing Ink Cartridges and Other Consumables 2. Push the ink cartridge that you want to replace. The ink cartridge will pop out slightly. 3. Remove the ink cartridge from the printer. 4. Remove the new ink cartridge from its package. c Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
User's Guide Replacing Ink Cartridges and Other Consumables 5. Shake the ink cartridge horizontally for 5 seconds, moving it back and forth about 10 cm 15 times. 6. Insert the cartridge into the printer until it clicks. Note: If Check is displayed on the control panel, press it to check if the cartridges are installed correctly. 7. Close the front cover. Note: Put used ink cartridges in a plastic bag and dispose of them according to your local laws and regulations.
User's Guide Replacing Ink Cartridges and Other Consumables maintenance box has reached its limit. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
User's Guide Replacing Ink Cartridges and Other Consumables c Important: ❏ Dispose the used maintenance box without removing the film. ❏ Do not tilt the used maintenance box until after it is sealed in the plastic bag; otherwise ink may leak. 5. Insert the new maintenance box all the way into the printer. 6. Close rear cover 1.
User's Guide Replacing Ink Cartridges and Other Consumables 3. Pull out paper cassette 1. 4. Turn the printer around, and open rear cover 1. 5. Pull out rear cover 2.
User's Guide Replacing Ink Cartridges and Other Consumables 6. Remove the cover inside the back of the printer. 7. Slide out the two used maintenance rollers, and remove them. 8. Insert two new maintenance rollers until they click into place. Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly.
User's Guide Replacing Ink Cartridges and Other Consumables 9. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it. 10. Install the new maintenance roller in the paper cassette. 11. Hold down the maintenance roller firmly. 12. Insert rear cover 2, close rear cover 1, and then insert the paper cassette. 13.
User's Guide Replacing Ink Cartridges and Other Consumables Related Information & “Maintenance Rollers Codes” on page 111 Replacing Maintenance Rollers in Paper Cassette 2 to 4 There are two places for replacing the maintenance rollers: on the back of the optional paper cassette unit (two rollers) and on the paper cassette (one roller). 1. Remove the new maintenance rollers from their package. c Important: ❏ The maintenance rollers for the paper cassette 1 and paper cassette 2 to 4 are different.
User's Guide Replacing Ink Cartridges and Other Consumables 4. Turn the printer around, and open the rear cover of the optional paper cassette unit. 5. Remove the screws by a screwdriver and remove the cover on the rear of inside the printer.
User's Guide Replacing Ink Cartridges and Other Consumables 6. Slide out two used maintenance rollers, and remove both of them. 7. Insert two new maintenance rollers until they click into place. Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly. 8. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it.
User's Guide Replacing Ink Cartridges and Other Consumables 9. Install the new maintenance roller in the paper cassette. 10. Hold down the maintenance roller firmly. 11. Fasten the screws to attach the cover back on, and close the rear cover. 12. Insert the paper cassette. 13. Turn on the printer, select Setup > Maintenance > Maintenance Roller Information > Reset Maintenance Roller Counter, and then select the paper cassette in which you replaced the maintenance rollers.
User's Guide Replacing Ink Cartridges and Other Consumables ❏ EPSON Status Monitor 3: Enabled (for Windows only) Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
User's Guide Replacing Ink Cartridges and Other Consumables 3. Select plain papers or Envelope as the Paper Type setting on the Main tab. 4. Select Grayscale. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print. 7. Click Print in Black in the window displayed.
User's Guide Replacing Ink Cartridges and Other Consumables Related Information & “Loading Paper in the Paper Cassette” on page 42 & “Loading Paper in the Rear Paper Feed” on page 44 & “Loading Paper in the Front Paper Feed Slot” on page 46 & “Printing Basics - Mac OS X” on page 58 Conserving Black Ink when the Black Ink Is Low (for Windows Only) When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black.
User's Guide Improving Print and Scan Quality Improving Print and Scan Quality Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer.
User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. 6. Select Clean the Print Head. 7. When cleaning is finished, select Print Nozzle Check Pattern to print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Checking and Cleaning the Print Head - Windows 1. Make sure that A4-size plain paper is loaded in the printer. 2.
User's Guide Improving Print and Scan Quality Aligning the Print Head - Control Panel 1. Make sure that A4-size plain paper is loaded in the printer. 2. Enter Setup from the home screen. 3. Select Maintenance > Print Head Alignment. 4. Select Vertical Alignment or Horizontal Alignment, and then follow the on-screen instructions to print an alignment pattern. ❏ Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned.
User's Guide Improving Print and Scan Quality Related Information & “Windows Printer Driver” on page 129 Aligning the Print Head - Mac OS X 1. Make sure that A4-size plain paper is loaded in the printer. 2. Start the printer driver utility: ❏ Mac OS X v10.6.x to v10.9.x Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility. ❏ Mac OS X v10.5.
User's Guide Improving Print and Scan Quality Cleaning the ADF When the copies, faxes, or scanned images are smeared or the originals do not feed in the ADF correctly, clean the ADF. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Raise the lever and open the ADF cover. 2. Use a soft, dry, clean cloth to clean the roller and the interior of the ADF.
User's Guide Improving Print and Scan Quality 3. Open the document cover. 4. Clean the part that is shown in the illustration. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Improving Print and Scan Quality Cleaning the Scanner Glass When the copies or scanned images are smeared or scuffed, clean the scanner glass. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.
User's Guide Applications and Network Service Information Applications and Network Service Information Epson Connect Service Using Epson Connect, you can easily print or scan from your smartphone, tablet PC, or laptop, anytime and practically anywhere. See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.
User's Guide Applications and Network Service Information ❏ Windows 8.1/Windows 8/Windows Server 2012 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences. ❏ Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Rightclick on your printer and select Printing preferences.
User's Guide Applications and Network Service Information 3. Select the feature that you want to restrict. See the online help for explanations of the setting items. 4. Click OK. Making Operation Settings for the Windows Printer Driver You can make various settings such as skipping blank pages, checking the paper width, and fine tuning the printing position. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK.
User's Guide Applications and Network Service Information Starting the utility ❏ Mac OS X v10.6.x to v10.9.x menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Utility > Open Printer Utility. ❏ Mac OS X v10.5.8 Select System Preferences from the Queue > Utility. menu > Print & Fax, and then select the printer.
User's Guide Applications and Network Service Information Related Information & “Temporarily Printing with Black Ink” on page 118 EPSON Scan (Scanner Driver) EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. Note: You can also start EPSON Scan from a TWAIN-compliant scanning application. Starting on Windows Note: For Windows Server operating systems, you need to install the Desktop Experience feature.
User's Guide Applications and Network Service Information PC-FAX Driver (Fax Driver) PC-FAX driver is an application that allows you to send a document created on a separate application as a fax directly from the computer. PC-FAX driver is installed when you install FAX Utility. Note: ❏ Windows Server operating systems are not supported. ❏ The operation differs depending on the application you used to create the document. See the application's help for details.
User's Guide Applications and Network Service Information Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported. Starting on Windows ❏ Windows 8.
User's Guide Applications and Network Service Information 3. Open Control Panel: ❏ Windows 8.1/Windows 8/Windows Server 2012 Select Desktop > Settings > Control Panel. ❏ Except Windows 8.1/Windows 8/Windows Server 2012 Click the start button and select Control Panel. 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012/Windows Server 2008 R2/ Windows Server 2008 Select Uninstall a program in Programs.
User's Guide Applications and Network Service Information Note: If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.
User's Guide Applications and Network Service Information Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.
User's Guide Solving Problems Solving Problems Checking the Printer Status You can check error messages and the approximate ink levels on the LCD screen or the computer. Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer error. Turn the power off and on again. For details, see your documentation. Remove any paper or protective material in the printer.
User's Guide Solving Problems Error Messages Solutions Combination of the IP address and the subnet mask is invalid. See your documentation. See the Network Guide. Recovery Mode The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2.
User's Guide Solving Problems Code Problem Solution 202 The line was disconnected by the recipient machine. Wait for a while and then try again. 203 The product cannot detect the dial tone. ❏ Make sure that the phone cable is connected correctly and the phone line is working. ❏ When the printer is connected to the PBX or the terminal adapter, change the Line Type setting to PBX.
User's Guide Solving Problems Code Problem Solution 313 A communication error has occurred. ❏ Select Setup > System Administration > Wi-Fi/ Network Settings > Advanced Setup > Email Server > Server Settings, and then check the server settings. ❏ Check the network connection. See the Network Guide for more details. 314 The data size exceeds the maximum size for attached files. ❏ Increase the Attached File Max Size setting in the scan settings.
User's Guide Solving Problems Code Problem Solution 341 A communication error has occurred. ❏ Check the connections for the printer and the computer. If you are connecting over a network, see the Network Guide. ❏ Make sure that Document Capture Pro is installed on the computer. 401 There is not enough storage space available to save the data in the memory device. Increase the storage space in the memory device. 402 The memory device is write-protected.
User's Guide Solving Problems Code Problem Solution 425 There is not enough storage space available in the forwarding destination folder. Increase the storage space in the forwarding destination folder. 428 The destination was wrong or the destination does not exist. Select Setup > System Administration > Fax Settings > Output Settings > Fax Output > Other Settings., and then check the settings of the folder selected in Where to Forward.
User's Guide Solving Problems ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from the Front Cover (A) 1. Open the front cover. 2. Remove the jammed paper.
User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed (B1) Remove the jammed paper. Removing Jammed Paper from the Front Paper Feed Slot (B2) 1. Remove the output tray and pull out the paper cassette. 2. Pull the lever. The cover comes off.
User's Guide Solving Problems 3. Remove the jammed paper. 4. Reattach the cover. 5. Insert the paper cassette, and then set the output tray. Removing Jammed Paper from the Paper Cassette (C1/C2/C3/C4) Note: If the optional cabinet and the paper cassette units are installed, do not pull out two or more paper cassettes at the same time. 1. Pull out the paper cassette.
User's Guide Solving Problems 2. Remove the jammed paper. 3. Insert the paper cassette. Removing Jammed Paper from Rear Cover 1 (D1) and Rear Cover 2 (D2) 1. Open rear cover 1. 2. Remove the jammed paper. Note: If you cannot remove the paper, pull rear cover 2 a little.
User's Guide Solving Problems 3. Pull out rear cover 2. 4. Remove the jammed paper. 5. Insert rear cover 2. 6. Close rear cover 1. Removing Jammed Paper from the Rear Cover (E) of the Optional Paper Cassette Unit 1. Open the rear cover.
User's Guide Solving Problems 2. Remove the jammed paper. 3. Close the rear cover. Removing Jammed Paper from the ADF (F) ! Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured. 1. Raise the lever and open the ADF cover.
User's Guide Solving Problems 2. Remove the jammed paper. 3. Close the ADF cover. 4. Open the document cover.
User's Guide Solving Problems 5. Remove the jammed paper. 6. Close the document cover. 7. Raise the ADF input tray, and then remove the jammed paper. Paper Does Not Feed Correctly Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions.
User's Guide Solving Problems ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the d symbol inside the edge guide. ❏ Insert the paper cassette all the way. ❏ When paper does not feed after replacing the maintenance rollers, the rollers may not have been replaced correctly. Check if they have been replaced correctly. ❏ If you have added optional paper cassette units, you need to make settings in the printer driver.
User's Guide Solving Problems & “Cleaning the ADF” on page 126 Power and Control Panel Problems Power Does Not Turn On ❏ Hold down the P button for a little longer. ❏ Make sure the power cord is securely plugged in. Power Does Not Turn Off Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button.
User's Guide Solving Problems ❏ In Mac OS X, make sure the printer status is not Pause. menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the double-click the printer. If the printer is paused, click Resume (or Resume Printer). ❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
User's Guide Solving Problems ❏ Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow down. ❏ Control panel When printing JPEGs or TIFFs, press Settings, and then disable Bidirectional. ❏ Windows Clear High Speed on the printer driver's More Options tab.
User's Guide Solving Problems Related Information & “Cleaning the Paper Path” on page 125 & “Cleaning the Scanner Glass” on page 128 & “Cleaning the ADF” on page 126 & “Print Quality Is Poor” on page 155 An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it. ❏ Lower the copy density setting on the control panel.
User's Guide Solving Problems ❏ Enable the reduce smear setting for thick paper. If you enable this feature, print quality may decline or the printing may slow down. Therefore, this feature should normally be disabled. ❏ Control panel Select Setup > Maintenance from the home screen, and then enable Thick Paper. ❏ Windows Click Extended Settings on the printer driver's Maintenance tab, and then select Thick Paper and Envelopes.
User's Guide Solving Problems The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application. ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏ Mac OS X Clear Mirror Image from the printer driver's Print Settings menu. The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.
User's Guide Solving Problems ❏ If you are using a USB hub, connect the printer directly to the computer. ❏ When using the printer on a network, make sure the printer is connected to the network properly. See the Network Guide for more details. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan. ❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
User's Guide Solving Problems Related Information & “Cleaning the Scanner Glass” on page 128 & “Cleaning the ADF” on page 126 & “Scan Mode” on page 24 Characters Are Blurred ❏ In Office Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings. ❏ Adjust the threshold settings in EPSON Scan.
User's Guide Solving Problems Scanning Area or Direction Is Not Correct ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original slightly away from the corner. ❏ Clean the scanner glass and the document cover.
User's Guide Solving Problems Scanning Is Too Slow Lower the resolution. Related Information & “Scan Mode” on page 24 Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using EPSON Scan, you can scan up to 999 pages in PDF format and up to 200 pages in MultiTIFF format. When scanning using the control panel, you can scan up to 50 pages in PDF format and in MultiTIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale. ❏ Increase the free space on the computer's hard disk.
User's Guide Solving Problems ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware. ❏ Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or Hardware.
User's Guide Solving Problems & “Cannot Send or Receive Faxes” on page 163 Cannot Send Faxes to a Specific Recipient Check the following if you cannot send faxes to a specific recipient due to an error. ❏ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error. Dial using the On Hook feature or using a connected telephone to check how long it takes before you hear a fax tone.
User's Guide Solving Problems ❏ If the printer has been set to save received faxes on a memory device, connect the device, in which you have created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the printer's memory. Make sure that the device has enough available memory and is not write protected. ❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature.
User's Guide Solving Problems Related Information & “Fax Mode” on page 26 & “Placing Originals” on page 49 & “Cleaning the Scanner Glass” on page 128 Received Fax Quality Is Poor ❏ Enable the ECM setting on the control panel. ❏ Contact the sender and ask them to send using a higher quality mode. ❏ Reprint the received fax. Select Job History from Status Menu to reprint the fax.
User's Guide Solving Problems Related Information & “Connecting Your Phone Device to the Printer” on page 88 Answering Machine Cannot Answer Voice Calls On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for your answering machine.
User's Guide Solving Problems Memory Device Is not Recognized Enable the memory card in the Memory Device Interface settings on the control panel. Related Information & “System Administration” on page 30 Cannot Save Data to a Memory Device ❏ Insert the memory device in the printer, and then select Fax Output > Other Settings > Create Folder to Save to create a folder to save documents in the memory device. You cannot use a memory device that does not have a folder.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 × 2 rows Color ink nozzles: 400 × 2 rows for each color Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24 lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelope Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism. Single sheets A 3.
User's Guide Appendix Effective Pixels 14040 × 20400 pixels at 1200 dpi Maximum Document Size 297 × 431.8 mm (11.7 × 17 in.) A3 Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 4800, 7200, 9600 dpi (50 to 4800 dpi in 1 dpi increments.
User's Guide Appendix Interface * RJ-11 Phone Line, RJ-11 Telephone set connection The specifications may differ by country or region. Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.4 GHz Coordination Modes Infrastructure, Ad hoc*2, Wi-Fi Direct*3*4 Wireless Securities WEP (64/128bit), WPA-PSK (AES)*5, WPA2-Enterprise *1 Complies with either IEEE802.11b/g/n or IEEE802.11b/g depending on location of purchase. *2 Not supported for IEEE 802.11n.
User's Guide Appendix External USB Device Specifications Devices Maximum Capacities MO Drive* 1.3 GB Hard Disk Drive* 2 TB (formatted in FAT, FAT32, or exFAT.) USB Flash Drive * We do not recommend using external USB devices that are powered by USB. Use only external USB devices with independent AC power sources.
User's Guide Appendix Dimensions Only the printer Dimensions Storage ❏ Width: 590 mm (23.2 in.) ❏ Depth: 570 mm (22.4 in.) ❏ Height: 464 mm (18.3 in.) Printing ❏ Width: 590 mm (23.2 in.) ❏ Depth: 902 mm (35.5 in.) ❏ Height: 562 mm (22.1 in.) Weight* * Approx. 35.3 kg (77.8 lb) Without the ink cartridges and the power cord. Printers with options These are the dimensions of printers with three optional paper cassette units and an optional cabinet. Dimensions Storage ❏ Width: 615 mm (24.2 in.
User's Guide Appendix Note: Check the label on the printer for its voltage. Environmental Specifications Operation Use under the conditions shown in gray. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F).
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for European Model Low voltage directive 2006/95/EC EN60950-1 EMC directive 2004/108/EC EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 R&TTE directive 1999/5/EC EN300 328 EN301 489-1 EN301 489-17 TBR21 EN60950-1 For European users We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC
User's Guide Appendix ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.
User's Guide Appendix When moving the printer on the casters If you have installed the optional cabinet, you can move the printer without lifting it because the cabinet has casters. However, do not move over uneven or rough surfaces to avoid impacts to the printer. Uninstall the stands for the cabinet and unlock the casters before moving. Transporting the Printer Prepare the printer for transport as described here.
User's Guide Appendix Installing the Optional Cabinet The cabinet can be attached to the printer and the optional paper cassette units. ! Caution: ❏ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation. Otherwise, the power cord may be damaged resulting in fire or electric shock. ❏ Lock the casters of the cabinet before starting installation. If the cabinet moves unexpectedly, you may be injured.
User's Guide Appendix 5. Place the cabinet on a flat surface and lock the casters at the front. 6. Secure the stands with the attachments and screws.
User's Guide Appendix 7. Remove the output tray and pull out the paper cassette.
User's Guide Appendix 8. Lower the printer or an optional paper cassette unit gently onto the cabinet aligning the corners, and then secure them with the screws. Note: ❏ Use a screwdriver to tighten the screws when securing the printer. ❏ Depending on the configuration, some screws may be left over after assembly.
User's Guide Appendix 9. Secure the printer or an optional paper cassette unit at the back with the attachments and screws. 10. Insert the paper cassette, and then attach the output tray. 11. Connect the cables and plug in the printer. Note: When uninstalling the cabinet, turn off the printer, unplug the power cord, disconnect any cables, and then perform the installation procedure in reverse.
User's Guide Appendix Installing the Optional Paper Cassette Units You can install up to three paper cassette units. ! Caution: ❏ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation. Otherwise, the power cord may be damaged resulting in fire or electric shock. ❏ When lifting the printer, place your hands in the positions shown below.
User's Guide Appendix 5. Place the optional paper cassette unit where you want to set up the printer. 6. Remove the output tray and pull out the paper cassette. 7. Stack all optional paper cassette units on top of each other, and then secure them with the screws.
User's Guide Appendix 8. Lower the printer gently onto the optional paper cassette aligning the corners, and then secure them with the screws using a screw driver. Note: Depending on the configuration, some screws may be left over after assembly. 9. Secure the optional paper cassette unit and the printer at the back with the attachments and screws.
User's Guide Appendix 10. Insert a label showing the size of the paper to be loaded in the cassette into the holder. 11. Insert the paper cassette, and then attach the output tray. 12. Place the sticker indicating the cassette number. 13. Reconnect the power cord and any other cables, and then plug in the printer. 14. Turn on the printer by pressing the P button. 15.
User's Guide Appendix Related Information & “Optional Paper Cassette Unit Code” on page 183 & “Installing the Optional Cabinet” on page 179 Setting the Optional Paper Cassette Unit in the Printer Driver To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information. Setting the Optional Paper Cassette Unit in the Printer Driver - Windows Note: Log on to your computer as an administrator. 1. Open the Optional Settings tab from the printer properties.
User's Guide Appendix See the computer's help for details. Note: To use the printer on a network, see the Network Guide. Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
