User's Guide NPD5813-01 EN
User's Guide Contents Contents Menu Options for Printer Status/Print. . . . . . . . .39 Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Saving Power - Control Panel. . . . . . . . . . . . . . . 39 About This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 5 Using the Manual to Search for Information. . . . . . . 5 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 7 Descriptions Used in this Manual. . . . . . . . . . . . . . .
User's Guide Contents Uninstalling Applications - Windows. . . . . . . . . 88 Uninstalling Applications - Mac OS. . . . . . . . . . 89 Printing Using a Network Service. . . . . . . . . . . . . . 90 Replacing Ink Supply Units and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box. . . . . . . . . . . . . . . . . . . . . . . 73 Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel. . . . . .
User's Guide Contents The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 104 Printed Characters Are Incorrect or Garbled. . . 104 The Printed Image Is Inverted. . . . . . . . . . . . . . 105 Mosaic-Like Patterns in the Prints. . . . . . . . . . .105 Unintentionally Printing on 2-Sides. . . . . . . . . .105 The Printout Problem Could Not be Cleared. . . 105 Other Printing Problems. . . . . . . . . . . . . . . . . . . 106 Printing Is Too Slow. . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
User's Guide About This Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver screens are from Windows 10 or macOS Sierra.
User's Guide About This Manual ❏ Microsoft Windows Server 2008 R2 operating system ® ® ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2008 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏ If ink gets into your mouth, see a doctor right away.
User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire. ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ Always turn the printer off using the P button.
User's Guide Important Instructions Settings > General Settings > System Administration > Restore Default Settings > All Settings 12
User's Guide Printer Basics Printer Basics Part Names and Functions A Control panel Operates the printer. You can change the angle of the control panel. B Paper cassette 1 or Paper cassette (C1) Loads paper. C Paper cassette 2 (C2) Optional paper cassette unit. Loads paper.
User's Guide Printer Basics A Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. B Paper support Supports loaded paper. C Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. D Rear paper feed (B) Loads paper. E Output tray Holds the ejected paper. F Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. G Paper cassette Loads paper.
User's Guide Printer Basics A Printer cover (J) Open when removing jammed paper inside the printer. B Print head Fires ink. C Ink supply unit tray Sets an ink supply unit. D Front cover (A) Open when replacing ink supply units. E Front cover lock Locks the front cover.
User's Guide Printer Basics A LAN port Connects a LAN cable. B USB port Connects a USB cable. C AC inlet Connects the power cord. D Rear Cover (D) Open when removing jammed paper. E Rear Cover (E) Open when removing jammed paper. F Maintenance box cover (H) Open when replacing the maintenance box. Control Panel A Pass a smart device over this mark to print from the smart device directly. B Turns the printer on or off. Unplug the power cord when the power light is off.
User's Guide Printer Basics Basic Screen Configuration A Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access each setting menu. This action bar is displayed on the home screen only. B Displays each mode. C Available buttons are displayed. Icons displayed in the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Displays the Supply Status screen.
User's Guide Printer Basics Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality. Displays the Help screen. You can view the operating instructions or the solutions to problems. Indicates that there is additional information. Select the icon to displays the message. Indicates a problem with the items.
User's Guide Printer Basics To enter the value, name, address, and so on, move the focus to the input field using the u d l r buttons, and then press the OK button to display the on-screen keyboard. Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. Note: Available icons vary depending on the setting item. A Indicates the character count. B Moves the cursor to the input position.
User's Guide Printer Basics G Enters a space. H Enters character. I Deletes a character to the left. Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Select on the home screen: Displays the help screen. Select How To and then select the items that you want to view. ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with the Epson universal printer driver.
User's Guide Preparing the Printer Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available. Although some printer drivers allow you to select a better print quality, the printouts are printed using Standard or Normal.
User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) Paper Cassette 1 Plain paper, Copy paper Letterhead Recycled paper Color paper Preprinted paper High quality plain paper Letter*3, A4, Executive*3, B5, A5, SP1 (210×270 mm), 16K (195×270 mm) Legal, 8.
User's Guide Preparing the Printer Media Name Thick paper (91 to 160 g/m2) Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 Rear Paper Feed Letter*3, A4, Executive*3 , B5, A5, SP1 (210×270 mm), 16K (195×270 mm) 90 250 30 Auto, Manual*1*4 Legal, 8.
User's Guide Preparing the Printer Media Name Thick paper (161 to 256 g/m2) Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 Rear Paper Feed Legal, 8.
User's Guide Preparing the Printer ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
User's Guide Preparing the Printer 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper.
User's Guide Preparing the Printer c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the indicated by the symbol inside the edge guide. For thick paper, do not load above the line symbol inside the edge guide. 4. Insert the paper cassette all the way. 5. On the control panel, set the size and type of the paper you loaded in the paper cassette.
User's Guide Preparing the Printer 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide. ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.
User's Guide Preparing the Printer 4. Slide the edge guides to the edges of the paper. 5. On the control panel, set the size and type of the paper you loaded in the rear paper feed. Note: You can also display the paper size and paper type settings screen by pressing the 6. button on the control panel. Slide out the output tray when loading paper longer than A4 size. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Preparing the Printer Load envelopes in the paper cassettewith the flap facing up, and then slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading. ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout.
User's Guide Preparing the Printer List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper plain papers Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem.
User's Guide Preparing the Printer Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations. The LCD screen turns black when the setting time passes. Power Off Settings: Your product may have this feature or the Power Off Timer feature depending on the location of purchase. ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time.
User's Guide Preparing the Printer Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings You cannot change settings that have been locked by your administrator. Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper sources. Rear Paper Feed Priority: Select On to give printing priority to paper loaded in the rear paper feed.
User's Guide Preparing the Printer Check Paper Width: Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size setting is incorrect, but this may lower the print speed. Skip Blank Page: Skips blank pages in the print data automatically. Auto Error Solver: Select an action to perform when a 2-sided printing error or a memory full error occurs.
User's Guide Preparing the Printer Wired LAN Setup: Set up or change a network connection that uses a LAN cable and router. When this is being used, WiFi connections are disabled. Network Status: Displays or prints the current network settings. ❏ Wired LAN/Wi-Fi Status ❏ Wi-Fi Direct Status ❏ Print Status Sheet Connection Check: Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem.
User's Guide Preparing the Printer http://www.epsonconnect.eu (Europe only) Google Cloud Print Services: Displays whether the printer is registered and connected to Google Cloud Print services. When you have registered, you can change the following settings. ❏ Enable/Disable ❏ Unregister For details on registering to Google Cloud Print services, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.
User's Guide Preparing the Printer Print Quality Adjustment: Select this feature if there are any problems with your print outs. You can check for clogged nozzles and clean the print head if necessary, and then adjust some parameters to improve print quality. Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern. Print Head Cleaning: Select this feature to clean clogged nozzles in the print head.
User's Guide Preparing the Printer Menu Options for Printer Status/Print Select the menus on the control panel as described below. Settings > Printer Status/Print Print Status Sheet: Configuration Status Sheet: Print information sheets showing the current printer status and settings. Supply Status Sheet: Print information sheets showing the status of consumables. Usage History Sheet: Print information sheets showing the usage history of the printer. Network: Displays the current network settings.
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clinking an item displays Help.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ You can use automatic and manual 2-sided printing. During manual 2-sided printing, flip the paper over to print on the other side when the printer has finished printing the first side. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Printing Basics” on page 40 & “Main Tab” on page 57 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information & “Printing Basics” on page 40 & “Main Tab” on page 57 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
User's Guide Printing Related Information & “Printing Basics” on page 40 & “More Options Tab” on page 58 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 40 & “More Options Tab” on page 58 Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Settings on the home screen of the printer's control panel, and then select Confidential Job. Select the job you want to print, and then enter the password.
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. The extension of the saved files is "ecl".
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction. Note: ❏ Automatic is selected as default on the More Options tab.
User's Guide Printing & “More Options Tab” on page 58 Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.
User's Guide Printing Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults.
User's Guide Printing More Options Tab Printing Presets Add/Remove Presets Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print.
User's Guide Printing Monitoring Preferences Allows you to make settings for items on the EPSON Status Monitor 3 window. Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details. Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs. Printer and Option Information You can register user accounts. If access control is set on the printer, you must register your account.
User's Guide Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 5. Change the settings as necessary. See the menu options for the printer driver for details. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information & “Available Paper and Capacities” on page 21 Print Settings Select Two-sided Printing Settings from the pop-up menu.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. Related Information & “Printing Basics” on page 59 & “Menu Options for Layout” on page 65 Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order.
User's Guide Printing & “Menu Options for Paper Handling” on page 65 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size. Select the paper size you loaded in the printer in Destination Paper Size.
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
User's Guide Printing Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet. Layout Direction Specify the order in which the pages will be printed. Border Prints a border around the pages. Reverse page orientation Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer. Flip horizontally Inverts an image to print as it would appear in a mirror.
User's Guide Printing Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings. PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.
User's Guide Printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
User's Guide Printing 1. Select on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 2. Select Wi-Fi Direct. 3. Press the OK button. If you have made Wi-Fi Direct (Simple AP) settings, the detailed connection information is displayed. Go to step 5. 4. Press the OK button. 5. Check the SSID and password displayed on the printer's control panel.
User's Guide Printing Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings.
User's Guide Printing ❏ Install Epson iPrint on your smart device. Touch your smart device to the printer's N-Mark to install it. ❏ Enable Wi-Fi Direct on your printer. See the Administrator's Guide for details. 1. Load paper in the printer. 2. Touch your smart device to the printer's N-Mark. Epson iPrint starts. Note: ❏ The printer may not be able to communicate with the smart device when there are obstacles such as metal between the printer's N-Mark and the smart device.
User's Guide Printing 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen. Note: If you do not see your printer, tap All Printers and select your printer.
User's Guide Printing Canceling Ongoing Jobs Press the y button to cancel the ongoing job.
User's Guide Replacing Ink Supply Units and Other Consumables Replacing Ink Supply Units and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel 1. Select Settings on the home screen. 2. Select Supply Status.
User's Guide Replacing Ink Supply Units and Other Consumables Ink Supply Unit Codes Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed. The following are the codes for genuine Epson ink supply units.
User's Guide Replacing Ink Supply Units and Other Consumables ❏ After bringing an ink supply unit inside from a cold storage site, allow it to warm up at room temperature for at least 12 hours before using it. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink supply units; otherwise you cannot print. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
User's Guide Replacing Ink Supply Units and Other Consumables ❏ The ink in the ink supply units supplied with your printer is partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and therefore these ink supply units may print fewer pages compared to subsequent ink supply units. ❏ For best results, use up ink supply unit within two years of installation.
User's Guide Replacing Ink Supply Units and Other Consumables accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a userserviceable part. Note: When it is full, you cannot print until the maintenance box is replaced to avoid ink leakage.
User's Guide Replacing Ink Supply Units and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Select plain papers or Envelope as the Paper Type setting on the Main tab. 4. Select Grayscale. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6.
User's Guide Replacing Ink Supply Units and Other Consumables 7. Click Print in Black in the window displayed. Temporarily Printing with Black Ink - Mac OS Note: To use this feature through a network, connect with Bonjour. 1. Click the printer icon in the Dock. 2. Cancel the job. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
User's Guide Replacing Ink Supply Units and Other Consumables Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced. ❏ To maintain the quality of the print head, black ink is also consumed. Options Description Yes Select to use a mixture of color inks to create black.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer.
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Paper Cassette” on page 26 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the paper cassette 1. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab. 4. Follow the on-screen instructions.
User's Guide Maintaining the Printer 2. Select Maintenance on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Print Head Alignment. 4. Select one of the alignment menus. ❏ Ruled Line Alignment: Select this if vertical ruled lines appear misaligned. ❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals. 5. Follow the on-screen instructions to print an alignment pattern. 6.
User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the paper source that you want to clean. 2. Select Maintenance on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information & “Using Epson iPrint” on page 67 Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Access the devices and printers screen in Windows.
User's Guide Network Service and Software Information Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. Software Update Tools (Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's manual. Note: Windows Server operating systems are not supported.
User's Guide Network Service and Software Information 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications. 4. Select the items you want to install or update, and then click the install button. c Important: Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide Network Service and Software Information 2. Quit all running applications. 3. Open Control Panel: ❏ Windows 10/Windows Server 2016 Right-click the start button or press and hold it, and then select Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel. ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button and select Control Panel.
User's Guide Network Service and Software Information 5. Select Go > Applications > Epson Software > Uninstaller. 6. Select the application you want to uninstall, and then click Uninstall. c Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error ❏ Remove any paper or protective material in the printer and the paper cassette. If the error message is still displayed after turning the power off and on again, contact Epson support. Turn on the printer again.
User's Guide Solving Problems & “Software Update Tools (Software Updater)” on page 87 & “Installing the Latest Applications” on page 87 Checking the Printer Status - Windows 1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
User's Guide Solving Problems ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem.
User's Guide Solving Problems Related Information & “Loading Paper in the Paper Cassette” on page 26 & “Loading Paper in the Rear Paper Feed” on page 28 Several Sheets of Paper are Fed at a Time When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper. Paper Does Not Feed from the Optional Paper Cassette Unit If you have added optional paper cassette unit, you need to make settings in the printer driver.
User's Guide Solving Problems Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Cannot Operate from the Control Panel When the user feature restriction is enabled, a user ID and password are required to print. If you do not know the password, contact your printer administrator.
User's Guide Solving Problems Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details. ❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.
User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems Checking the Printer Status from the Computer (Windows) Click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. If unnecessary data remains, select Cancel all documents from the Printer menu. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
User's Guide Solving Problems ❏ Make sure the printer status is not Pause. menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the double-click the printer. If the printer is paused, click Resume (or Resume Printer). Cannot Print from an iPhone or iPad ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. ❏ Enable Paper Setup Auto Display in the following menus.
User's Guide Solving Problems ❏ This pattern allows you to perform alignment if vertical ruled lines appear misaligned. Find and select the number for the pattern that has the least misaligned vertical line. ❏ This pattern allows you to perform alignment if you see horizontal banding at regular intervals. Find and select the number for the least separated and overlapping pattern.
User's Guide Solving Problems The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information & “Checking and Cleaning the Print Head” on page 81 Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Print Quality Adjustment feature.
User's Guide Solving Problems Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting. Disabling this setting may slow down printing speed. ❏ Windows Clear High Speed on the printer driver’s More Options tab.
User's Guide Solving Problems Related Information & “Adjusting the Print Quality” on page 99 & “Available Paper and Capacities” on page 21 & “List of Paper Type” on page 32 & “Paper Handling Precautions” on page 25 Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏ When vertical banding appears or the paper is smeared, clean the paper path.
User's Guide Solving Problems & “Cleaning the Paper Path for Ink Smears” on page 84 Paper is Smeared During Automatic 2-Sided Printing When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set the print density to lower and the drying time to longer. Related Information & “Printer Settings” on page 34 Printed Photos are Sticky You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
User's Guide Solving Problems ❏ If there are any paused print jobs, printed characters may be corrupted. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. ❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Windows Select High Speed on the printer driver's More Options tab.
User's Guide Solving Problems Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer. Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Control panel Select on the home screen, and then enable Quiet Mode.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 800 Color ink nozzles: 800 for each color Weight of Paper * Plain Paper 64 to 90 g/m2(17 to 24lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) * Even when the paper thickness is within this range, the paper may not feed in the printer or print result may adversely affected dep
User's Guide Appendix Interface Specifications For Computer Hi-Speed USB Network Function List Network Functions and IPv4/IPv6 Functions Network Printing Network Scanning IPv4 ✓ - Standard TCP/IP (Windows) IPv4, IPv6 ✓ - WSD Printing (Windows) IPv4, IPv6 ✓ Windows Vista or later Bonjour Printing (Mac OS) IPv4, IPv6 ✓ - IPP Printing (Windows, Mac OS) IPv4, IPv6 ✓ - UPnP Printing IPv4 - Information appliance PictBridge Printing (Wi-Fi) IPv4 - Digital camera Epson Connect (Email
User's Guide Appendix Frequency Range 2.4 GHz Maximum Radio-Frequency Power Transmitted 19.8 dBm (EIRP) Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP) *3*4 Wireless Securities WEP (64/128bit), WPA2-PSK (AES)*5, WPA2-Enterprise *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 IEEE802.11n is only available for the HT20. *3 Not supported for IEEE 802.11b.
User's Guide Appendix Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Google Cloud Print Dimensions Only the printer Dimensions Storage ❏ Width: 425 mm (16.7 in.) ❏ Depth*1: 535 mm (21.1 in.) ❏ Height: 357 mm (14.1in.) Printing ❏ Width: 425 mm (16.7 in.) ❏ Depth: 578 mm (22.8 in.) ❏ Height: 449 mm (17.7in.) Weight*2 Approx. 15.3 kg (33.7 lb) *1 With the output tray installed. *2 Without the ink supply units and the power cord.
User's Guide Appendix Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0.6 to 0.3 A 0.3 A Power Consumption (with USB Connection) Printing: Approx. 21 W (ISO/IEC24712) Printing: Approx. 21 W (ISO/IEC24712) Ready mode: Approx. 7 W Ready mode: Approx. 7 W Sleep mode: Approx. 1.2 W Sleep mode: Approx. 1.2 W Power off: Approx. 0.2 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage.
User's Guide Appendix System Requirements ❏ Windows 10 (32-bit, 64-bit)/Windows 8.
User's Guide Appendix 5. Lower the printer onto the optional paper cassette unit. 6. Place the sticker indicating the cassette number. 7. Reconnect the power cord and any other cables, and then plug in the printer. 8. Turn on the printer by pressing the P button. 9. Pull out and reinsert the optional paper cassette unit to check that the optional paper cassette unit is displayed on the Paper Setting screen.
User's Guide Appendix Setting the Optional Paper Cassette Unit in the Printer Driver To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information. Setting the Optional Paper Cassette Unit in the Printer Driver - Windows Note: Log on to your computer as an administrator. 1. Open the Optional Settings tab from the printer properties.
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Appendix German Blue Angel See the following website to check whether or not this printer meets the standards for the German Blue Angel. http://www.epson.de/blauerengel Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
User's Guide Appendix ! Caution: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting. ❏ When lifting the printer, place your hands in the positions shown below. If you lift the printer holding other positions, the printer may fall or you may trap your fingers when placing the printer.
User's Guide Appendix 6. Open the printer cover. Secure the print head to the case with tape. 7. Close the printer cover.
User's Guide Appendix 8. Uninstall the optional paper cassette if it is installed. 9. Prepare to pack the printer as shown below. 10. Remove the output tray from the printer. 11. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Related Information & “Checking and Cleaning the Print Head” on page 81 & “Aligning the Print Head” on page 82 Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
User's Guide Appendix Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Support (Europe) If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.
