Administrator's Guide NPD5806-00 EN
Administrator's Guide Contents Contents Print Settings for Peer to Peer Connection. . . . . . 32 Basic Settings for Printing. . . . . . . . . . . . . . . . . .34 Setting the Server or the Shared Folder. . . . . . . . . . 38 Relation between the Server and Each Function. .38 Configuring a Mail Server. . . . . . . . . . . . . . . . . 38 Shared Folder Settings. . . . . . . . . . . . . . . . . . . . 43 Using Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Destination Setting Features. . . . .
Administrator's Guide Contents Configuring Access Control. . . . . . . . . . . . . . . . 88 Disabling the External Interface. . . . . . . . . . . . . . . 89 Making Wi-Fi Settings by Push Button Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Making Wi-Fi Settings by PIN Code Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Using Wi-Fi Direct (Simple AP) Connection. . . . . 126 Enabling Wi-Fi Direct (Simple AP) from the Control Panel. . . . . . . . .
Administrator's Guide Contents Basic Settings Menu. . . . . . . . . . . . . . . . . . . . . 170 Security Settings Menu. . . . . . . . . . . . . . . . . . . 172 Check Fax Connection. . . . . . . . . . . . . . . . . . . 172 Fax Setting Wizard. . . . . . . . . . . . . . . . . . . . . . 172 Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . 173 Problems when Sending and Receiving Faxes. . .173 Other Faxing Problems. . . . . . . . . . . . . . . . . . .
Administrator's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
Administrator's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ Google Cloud Print, Chrome, Chrome OS, and Android are trademarks of Google Inc. ❏ Microsoft , Windows , Windows Server , and Windows Vista are registered trademarks of Microsoft Corporation.
Administrator's Guide About this Manual About this Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Instructions containing useful tips and restrictions on printer operation. Related Information & Clicking this icon takes you to related information.
Administrator's Guide About this Manual ❏ Microsoft Windows Server 2012 R2 operating system ® ® ® ® ❏ Microsoft Windows Server 2008 R2 operating system ® ® ❏ Microsoft Windows Server 2008 operating system ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2012 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X
Administrator's Guide Introduction Introduction This is a common manual for the administrator to use and manage the multi-function printer. There are unavailable functions and unshown menus because this is a common manual. Therefore, information is given near setting items or menus. See the User's Guide for function usage information. Manual Component Printer Settings and Managing FlowExplains the flow from network connection, to setting each function, to managing the printer.
Administrator's Guide Introduction Terms Used in this Guide Terms The following terms are used in this guide. Administrator The person in charge of installing and setting the device or the network at an office or organization. For small organizations, this person may be in charge of both device and network administration.
Administrator's Guide Introduction ASCII (American Standard Code for Information Interchange) One of the standard character codes. 128 characters are defined, including such characters as the alphabet (a-z, AZ), Arabic numbers (0-9), symbols, blank characters, and control characters. When "ASCII" is described in this guide, it indicates the 0x20 - 0x7E (hex number) listed below, and does not involve control characters. * Space character.
Administrator's Guide Introduction Example of Network Environment Example of Medium to Large Office Network Environment (A):Internet The following services are available if the printer is able to connect to the Internet. ❏ Epson Connect Email Print, Remote Print, etc.
Administrator's Guide Introduction ❏ Cloud Services Google Cloud Print, Evernote etc. ❏ Site of Epson Downloading the driver and software and updating the printer's firmware, etc. (B):DMZ(demilitarized zone) This zone is placed between the internal network (intranet) and the external network (internet), and both networks are segments isolated by the firewall. It is common to put the server that is opened for the external network.
Administrator's Guide Introduction Example of Small Office Network (A): Internet ❏ Epson Connect ❏ Cloud services ❏ Email server, FTP server (B): Trust Zone (Intranet) ❏ (B)-1: Wired LAN (Ethernet) ❏ (B)-2: Wireless LAN (Wi-Fi) Printer Connection Types The following two methods are available for the printer's network connection.
Administrator's Guide Introduction When using USB, the printer without the network function can be also shared. Connection method: Connect the printer to the network via LAN switch or access point. You can also connect the printer to the server directly by USB cable. Printer driver: Install the printer driver on the Windows server depending on the OS of the client computers. By accessing the Windows server and linking the printer, the printer driver is installed on the client computer and can be used.
Administrator's Guide Printer Settings and Management Printer Settings and Management Flow of the Printer Settings and Management A Network Connection for the Printer B Print function Setting C Server and Shared folder Setting D Contacts Setting E Scan Setting F Fax Setting G Security Settings H Operation and Management Settings Network Connection for the Printer Set the IP address to the printer and connect it to the network.
Administrator's Guide Printer Settings and Management ❏ Connecting to the network (LAN cable connection / Wi-Fi settings) Related Information & “Network Connection” on page 19 Print Function Setting Make setting to enable print function.
Administrator's Guide Printer Settings and Management ❏ Network setting Related Information & “Using Scan Functions” on page 70 Fax Setting Make setting to enable fax function.
Administrator's Guide Network Connection Network Connection This chapter explains the procedure to connect the printer to the network. Before Making Network Connection To connect to the network, check the connection method and setting information for connection in advance. Gathering Information on the Connection Setting Prepare the necessary setting information to connect. Check the following information in advance.
Administrator's Guide Network Connection IP Address Assignment These are the following types of IP address assignment. Static IP address: Assign the predetermined IP address to the printer (host) manually. The information to connect to the network (subnet mask, default gateway, DNS server and so on) need to be set manually.
Administrator's Guide Network Connection Connecting to the Network from the Control Panel Connect the printer to the network by using the printer's control panel. For the printer's control panel, see the User's Guide for more details. Assigning the IP Address Set up the basic items such as Host Address, Subnet Mask, Default Gateway. This section explains the procedure for setting a static IP address. 1. Turn on the printer. 2. Select Settings on the home screen on the printer's control panel. 3.
Administrator's Guide Network Connection 5. Select Manual for Obtain IP Address. When you set the IP address automatically by using the DHCP function of router, select Auto. In that case, the IP Address, Subnet Mask, and Default Gateway on step 6 to 7 are also set automatically, so go to step 8. 6. Enter the IP address. Focus moves to the forward segment or the back segment separated by a period if you select l and r. Confirm the value reflected on the previous screen. 7.
Administrator's Guide Network Connection Note: When you select Auto for the IP address assignment settings, you can select the DNS server settings from Manual or Auto. If you cannot obtain the DNS server address automatically, select Manual and enter the DNS server address. Then, enter the secondary DNS server address directly. If you select Auto, go to step 10. 9. Enter the IP address for the secondary DNS server. Confirm the value reflected on the previous screen. 10. Tap Start Setup. 11.
Administrator's Guide Network Connection 3. Select Proxy Server. 4. Select Use for Proxy Server Settings. 5. Enter the address for the proxy server by IPv4 or FQDN format. Confirm the value reflected on the previous screen.
Administrator's Guide Network Connection 6. Enter the port number for the proxy server. Confirm the value reflected on the previous screen. 7. Tap Start Setup. 8. Close the confirmation screen. Connecting to LAN Connect the printer to the network by Ethernet or Wi-Fi. Related Information & “Connecting to Ethernet” on page 25 & “Connecting to the Wireless LAN (Wi-Fi)” on page 26 Connecting to Ethernet Connect the printer to the network by using the Ethernet cable, and check the connection. 1.
Administrator's Guide Network Connection Connecting to the Wireless LAN (Wi-Fi) You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point. Note: When the access point supports WPS, you can automatically make the Wi-Fi connection settings by using the push button or PIN code, without using the SSID and password. 1. Tap on the home screen. 2. Select Router. 3. Tap Start Setup.
Administrator's Guide Function Settings Function Settings This chapter explains the first settings to make in order to use each function of the device. Software for Setting In this topic, the procedure for making settings from the administrator’s computer using Web Config is explained. Web Config (Web Page for Device) About Web Config Web Config is a built-in web page of the printer for configuring the printer's settings. You can operate the printer connected to the network from the computer.
Administrator's Guide Function Settings Accessing Web Config Enter the printer’s IP address into a web browser. JavaScript must be enabled. When accessing Web Config via HTTPS, a warning message will appear in the browser since a self-signed certificate, stored in the printer, is used.
Administrator's Guide Function Settings Setting Up the Network Ports Create the print queue for network printing on the print server by using standard TCP/IP, and then set the network port. This example is when using Windows 2012 R2. 1. Open the devices and printers screen. Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers. 2. Add a printer. Click Add printer, and then select The printer that I want isn't listed. 3. Add a local printer.
Administrator's Guide Function Settings Click Continue when the User Account Control screen is displayed. Note: If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if printer's IP address has been changed by DHCP. You can confirm the printer name from the network status screen on the printer's control panel or network status sheet. 6. Set the printer driver. ❏ If the printer driver is already installed: Select Manufacturer and Printers.
Administrator's Guide Function Settings 2. Open the printer properties screen. Right-click the printer icon, and then click Printer properties. 3. Click the Ports tab, select Standard TCP/IP Port, and then click Configure Port. 4. Check the port configuration. ❏ For RAW Check that Raw is selected in Protocol, and then click OK. ❏ For LPR Check that LPR is selected in Protocol. Enter "PASSTHRU" in Queue name from LPR Settings. Select LPR Byte Counting Enabled, and then click OK.
Administrator's Guide Function Settings Using the Shared Printer – Windows The administrator needs to inform the clients of the computer name assigned to the print server and how to add it to their computers. If the additional driver(s) have not been configured yet, inform the clients how to use Devices and Printers to add the shared printer. If additional driver(s) have already been configured on the print server, follow these steps: 1. Select the name assigned to the print server in Windows Explorer.
Administrator's Guide Function Settings 2. Select the connection method for the printer, and then click Next. Note: If Select Software Installation is displayed, select Change or re-set the connection method and then click Next. 3. Follow the on-screen instructions. Related Information & “EpsonNet SetupManager” on page 122 Setting the Printer Driver - Mac OS Download the software from the website, and then make connection settings for adding a computer.
Administrator's Guide Function Settings 4. Select Additional Computer on the Connection Type screen. 5. Follow the on-screen instructions. Basic Settings for Printing Set the print settings, such as paper size or printing error. Paper Source Settings Set the size and type of paper to be loaded in each paper source. 1. Access Web Config and select the Print tab > Paper Source Settings. 2. Set each item. The displayed items may vary by the situation.
Administrator's Guide Function Settings ❏ Width Set the horizontal length of the user-defined size. The range you can enter here depends on the paper source, which is indicated on the side of Width. When you select mm in Unit, you can enter up to one decimal place. When you select inch in Unit, you can enter up to two decimal places. ❏ Height Set the vertical length of the user-defined size. The range you can enter here depends on the paper source, which is indicated on the side of Height.
Administrator's Guide Function Settings 2. Set each item. ❏ Paper Size Notice Set whether to display an error on the control panel when the paper size of the specified paper source is different from the paper size of the print data. ❏ Paper Type Notice Set whether to display an error on the control panel when the paper type of the specified paper source is different from the paper type of the print data.
Administrator's Guide Function Settings PDL Print Configuration You can specify settings for PCL or PostScript printing. This item is displayed on a PCL or PostScript compatible printer. Common Settings Items Explanation Paper Size Select the paper size on which you want to print. Paper Type Select the type of paper on which you print. Orientation Select the orientation you want to use to print. Quality Select the print quality you want to use for printing.
Administrator's Guide Function Settings Items Explanation Binary Set whether to accept the binary data or not. PDF Page Size Set the paper size for PDF printing. Setting the Server or the Shared Folder Set the server or the shared folder that is necessary when you use email or the scan function.
Administrator's Guide Function Settings Check below before setting up. ❏ The printer is connected to the network that can access the mail server. ❏ Email setting information of the computer that uses the same mail server as the printer. Note: ❏ When you use the mail server on the Internet, confirm the setting information from the provider or website. ❏ You can also set the mail server from the printer’s control panel. Access as below.
Administrator's Guide Function Settings Mail Server Setting Items Items Authentication Method Authenticated Account Settings and Explanation Specify the authentication method for the printer to access the mail server. Off Set when the mail server does not need authentication. SMTP AUTH Authenticates on the SMTP server (outgoing mail server) when sending the email. The mail server needs to support SMTP authentication.
Administrator's Guide Function Settings Items Sender's Email Address Settings and Explanation Enter the sender's email address such as the email address of the system administrator. This is used when authenticating, so enter a valid email address that is registered to the mail server. Enter between 0 and 255 characters in ASCII (0x20-0x7E) except for : ( ) < > [ ] ; ¥. A period "." cannot be the first character. SMTP Server Address Enter between 0 and 255 characters using A-Z a-z 0-9 . - .
Administrator's Guide Function Settings Mail Server Connection Test References Messages Cause Connection test was successful. This message appears when the connection with the server is successful. SMTP server communication error. Check the following. - Network Settings This message appears when ❏ The printer is not connected to a network ❏ SMTP server is down ❏ Network connection is disconnected while communicating ❏ Received incomplete data POP3 server communication error. Check the following.
Administrator's Guide Function Settings Messages Cause The connection is untrusted. Check the following. - CA Certificate This message appears when the printer does not have a root certificate corresponding to the server or a CA Certificate has not been imported. The connection is not secured. This message appears when the obtained certificate is damaged. SMTP server authentication failed. Change Authentication Method to SMTP-AUTH.
Administrator's Guide Function Settings Checking the Network Profile On the computer where the shared folder will be created, check whether folder sharing is available. 1. Log in to the computer where the shared folder will be created by the administrator authority user account. 2. Select Control Panel > Network and Internet > Network and Sharing Center. 3. Click Advanced sharing settings, and then click network profiles. 4.
Administrator's Guide Function Settings 2. Start explorer. 3. Create the folder on the root of drive, and then name it "scan_folder". For the folder name, enter between 1 and 12 alphanumeric characters. If the character limit of the folder name is exceeded, you may not be able to access it normally by the varied environment. 4. Right click the folder, and then select Properties.
Administrator's Guide Function Settings 5. Click Advanced Sharing on the Sharing tab.
Administrator's Guide Function Settings 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Change on Allow, and then click OK.
Administrator's Guide Function Settings 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or computer. This group is displayed only when the folder is created just below the root folder. If it is not displayed, you can add it by clicking Edit. For more details, see Related Information.
Administrator's Guide Function Settings 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated Users, and then click OK.
Administrator's Guide Function Settings 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down. 12. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of the same domain.
Administrator's Guide Function Settings ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit access 1. Log in to the computer where the shared folder will be created by the administrator authority user account. 2. Start explorer. 3. Create the folder on the desktop, and then name it "scan_folder". For the folder name, enter between 1 and 12 alphanumeric characters.
Administrator's Guide Function Settings 5. Click Advanced Sharing on the Share tab.
Administrator's Guide Function Settings 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Change on Allow, and then click OK.
Administrator's Guide Function Settings 8. Click OK. 9. Select Security tab. 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in to this computer and the Administrator can access the shared folder. Add access permission, if necessary. You can add it by clicking Edit. For more details, see Related Information.
Administrator's Guide Function Settings 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the printer's contact. Please write it down. 12. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of users or groups with access permission.
Administrator's Guide Function Settings 3. Click Edit.
Administrator's Guide Function Settings 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name. Note: If you do not know the full name of the group or user, enter part of the name, and then click Check Names. The group names or user names that match part of the name are listed, and then you can select the full name from the list.
Administrator's Guide Function Settings 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK. 8. Click OK or Close to close the screen. Check whether the file can be written or read on the shared folder from the computers of users or groups with access permission. Related Information & “Using Contacts” on page 60 Using Microsoft Network Sharing When enabling it, the following are possible.
Administrator's Guide Function Settings 4. Click Next. 5. Confirm the settings, and then click OK. 6. Enter the following on the computer's explorer, and then press the Enter key. Check whether there is a network folder and that you can access it. \\Printer's IP address Example : \\192.0.2.111 Related Information & “Accessing Web Config” on page 28 MS Network Setting items Items Explanation Use Microsoft network sharing Select when enabling MS Network sharing.
Administrator's Guide Function Settings Using Contacts Destination Setting Features You can use the printer's contacts list as the destination for the scan and fax features. And you can use LDAP server information too. Note: ❏ You can switch between your printer's contacts list and the LDAP using the printer’s control panel. ❏ To use email features, you need to configure a mail server.
Administrator's Guide Function Settings Features Web Config Epson Device Admin Printer’s control panel – – ✓ Sorting destinations assigned to frequent use Note: You can also configure the fax destination using the FAX Utility. Registering a Destination to Contacts using Web Config Note: You can also register the contacts on the printer’s control panel. 1. Access Web Config and select the Scan/Copy or Fax tab > Contacts. 2. Select the number that you want to register, and then click Edit. 3.
Administrator's Guide Function Settings Destination Setting Items Items Settings and Explanation Common Settings Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. Type Select the type of the address that you want to register.
Administrator's Guide Function Settings Items Settings and Explanation Email Email Address Enter between 1 and 255 characters using A-Z a-z 0-9 ! # $ % & ' * + - . / = ? ^ _ { | } ~ @. Network Folder (SMB) Save to \\“Folder path” Enter the location where the target folder is located between 1 and 253 characters in Unicode (UTF-8), omitting "\\". User Name Enter a user name to access a network folder in 30 characters or less in Unicode (UTF-8).
Administrator's Guide Function Settings 5. Select the destination that you want to register to the group, and then click Select. 6. Enter a Name and Index Word. 7. Select whether or not you assign the registered group to the frequently used group. Note: Destinations can be registered to multiple groups. 8. Click Apply.
Administrator's Guide Function Settings For Epson Device Admin, only contacts can be exported from the device’s property screen. Also, if you do not export the security-related items, you can edit the exported contacts and import them because this can be saved as a SYLK file or CSV file. Cooperation between the LDAP Server and Users When cooperating with the LDAP server, you can use the address information registered to the LDAP server as the destination of an email or fax.
Administrator's Guide Function Settings LDAP Server Setting Items Items Settings and Explanation Use LDAP Server Select Use or Do Not Use. LDAP Server Address Enter the address of the LDAP server. Enter between 1 and 255 characters of either IPv4, IPv6, or FQDN format. For the FQDN format, you can use alphanumeric characters in ASCII (0x20-0x7E) and "- " except for the beginning and end of the address. LDAP server Port Number Enter the LDAP server port number between 1 and 65535.
Administrator's Guide Function Settings Items Authentication Method Settings and Explanation Select one of the methods. If you select Kerberos Authentication, select Kerberos Settings to make settings for Kerberos. To perform Kerberos Authentication, the following environment is required. ❏ The printer and the DNS server can communicate. ❏ The time of the printer, KDC server, and the server that is required for authentication (LDAP server, SMTP server, File server) are synchronized.
Administrator's Guide Function Settings 3. Click OK to display the setting result. The settings you have selected are displayed. Related Information & “Accessing Web Config” on page 28 & “LDAP Server Search Setting Items” on page 68 LDAP Server Search Setting Items Items Search Base (Distinguished Name) Settings and Explanation If you want to search an arbitrary domain, specify the domain name of the LDAP server. Enter between 0 and 128 characters in Unicode (UTF-8).
Administrator's Guide Function Settings Items User name Attribute Settings and Explanation Specify the attribute name to display when searching for user names. Enter between 1 and 255 characters in Unicode (UTF-8). The first character should be a-z or A-Z. Example: cn, uid User name Display Attribute Specify the attribute name to display as the user name. Enter between 0 and 255 characters in Unicode (UTF-8). The first character should be a-z or A-Z.
Administrator's Guide Function Settings Messages Explanation Connection test failed. This message appears for the following reasons: Check the settings. ❏ The LDAP server address or the port number is incorrect. ❏ A timeout has occurred. ❏ Do Not Use is selected as the Use LDAP Server. ❏ If Kerberos Authentication is selected as the Authentication Method, settings such as Realm (Domain), KDC Address and Port Number (Kerberos) are incorrect. Connection test failed.
Administrator's Guide Function Settings ❏ Document Capture Pro (Windows)/Document Capture (Mac OS) It is installed on the client computer. The jobs registered on a network computer where Document Capture Pro/ Document Capture is installed can be called and run from the deivce's control panel. You can scan over the network from a computer. Epson Scan 2 is required to scan.
Administrator's Guide Function Settings Settings of Servers and Folders Name Settings Location Requirement Scan to Network Folder (SMB) Create and set up sharing of the save folder A computer that has a save folder location The administrative user account to the computer that creates save folders. Destination for Scan to Network Folder (SMB) Contacts of the device User name and password to log on to the computer that has the save folder, and the privilege to update the save folder.
Administrator's Guide Function Settings Setting Server Mode To use Document Capture Pro Server, set up as follows. 1. Access Web Config and select the Scan/Copy tab > Document Capture Pro. 2. Select Server Mode for Mode. 3. Enter the address of the server with Document Capture Pro Server installed on it for Server Address. Enter between 2 and 255 characters in either IPv4, IPv6, host name or FQDN format.
Administrator's Guide Function Settings 3. Click OK. Related Information & “Accessing Web Config” on page 28 Power Saving Settings During Inactivity You can set up the time to shift to the power saving mode or to turn the power off when the printer’s control panel is not operated for a certain period of time. Set the time depending on your usage environment. 1. Access Web Config and select the Device Management tab > Power Saving. 2.
Administrator's Guide Function Settings ❏ Quiet Mode Set the sound when the printer is set to Quiet Mode. This is enabled when the one of the following items is enabled. ❏ Printer's control panel: Settings > General Settings > Printer Settings > Quiet Mode Settings > General Settings > Fax Settings > Receive Settings > Print Settings > Quiet Mode ❏ Web Config : Fax tab > Receive Settings > Fax Output > Quiet Mode 3. Click OK.
Administrator's Guide Function Settings ❏ Scan to Email ❏ Scan to Memory Device ❏ Scan to Cloud ❏ Copy ❏ Fax 1. Access Web Config and select the functions for which you want to set the default value for the Scan/Copy tab > User Default Settings. Select the Fax tab > User Default Settings to set the default value for fax. 2. Set each item. 3. Click OK. If the combination of the value is invalid, it is automatically modified, and then a valid value is set.
Administrator's Guide Function Settings The features available on the Internet are as follows. Email Print Epson iPrint remote print ✓ Scan to Cloud ✓ Remote Print Driver ✓ ✓ See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Using Epson Open Platform Epson Open Platform Overview Epson Open Platform is a platform to use Epson printers with the function provided by the server of the authentication system.
Administrator's Guide Function Settings Configuring the Authentication Device You can configure the authentication device used in the authentication system from the Device Management tab > Card Reader. For more information, see the manual of the authentication system.
Administrator's Guide Product Security Settings Product Security Settings This chapter explains the security settings of the device. Introduction of Product Security Features This section introduces the security function of the Epson Devices. Feature name Feature type What to set What to prevent Setup for the administrator password Locks the system settings, such as connection setup for network or USB, detail setup for fax reception/transmission or transferring, and the user default settings.
Administrator's Guide Product Security Settings & “Configuring the Administrator Password” on page 80 & “Restricting Available Features” on page 87 & “Disabling the External Interface” on page 89 Configuring the Administrator Password When you set the administrator password, you can prevent the users from changing system management settings. You can set and change the administrator password using either Web Config, the printer's control panel, or software (Epson Device Admin).
Administrator's Guide Product Security Settings 2. Enter a password to New Password and Confirm New Password. Enter the user name, if necessary. If you want to change the password to new one, enter a current password. 3. Select OK. Note: ❏ To set or change the locked menu items, click Administrator Login, and then enter the administrator password. ❏ To delete the administrator password, click Product Security tab > Delete Administrator Password, and then enter the administrator password.
Administrator's Guide Product Security Settings Enabling the Lock Setting from the Control Panel 1. Select Settings on the printer's control panel. 2. Select General Settings > System Administration > Security Settings. 3. Select Admin Settings. 4. Select On on Lock Setting. 5. Select Yes on the confirmation screen. 6. Select . Check that is displayed on the home screen. Enabling the Lock Setting from Web Config 1. Access Web Config and click the Administrator Login. 2.
Administrator's Guide Product Security Settings General Settings menu Panel Lock LCD Brightness - Sound - Sleep Timer ✓ Power Off Timer ✓ Date/Time Settings ✓ ✓*1 Language Start-up Screen ✓ Edit Home ✓ Wall Paper ✓ Operation Time Out ✓ Default Screen(Job/Status) ✓ Printer Settings Paper Source Settings - Printing Language*4 ✓ Universal Print Settings ✓ Auto Error Solver ✓ PDL Print Configuration*4 ✓ Memory Device Interface ✓ Thick Paper ✓*1 Quiet Mode ✓*1 Ink Drying Ti
Administrator's Guide Product Security Settings General Settings menu Panel Lock Wi-Fi Setup ✓ Wired LAN Setup ✓ Network Status ✓ Wired LAN/Wi-Fi Status ✓*2 Wi-Fi Direct Status ✓*2 Email Server Status ✓*2 Print Status Sheet ✓*2 ✓*3 Connection Check ✓ Advanced Device Name ✓ TCP/IP ✓ Proxy Server ✓ Email Server ✓ IPv6 Address ✓ MS Network Sharing ✓ NFC ✓ Link Speed & Duplex ✓ Redirect HTTP to HTTPS ✓ Disable IPsec/IP Filtering ✓ Disable IEEE802.
Administrator's Guide Product Security Settings General Settings menu Panel Lock Quick Operation Button ✓ Fax Send Settings ✓ Receive Settings ✓ Report Settings ✓ Basic Settings ✓ Security Settings ✓ Check Fax Connection ✓ Fax Setting Wizard ✓ ✓ Scan Settings Confirm Recipient ✓ Document Capture Pro ✓ Email Server ✓ ✓ System Administration ✓ Contacts Manager Register/Delete ✓ Frequent ✓ Print Contacts ✓ View Options ✓ Search Options ✓ Clear Internal Memory Data*4 ✓ Secu
Administrator's Guide Product Security Settings *2 : Even though items on the upper level can be locked by administrator lock, you can still access them from the same name menu of Settings > Printer Status/Print. *3 : Even though items on the upper level can be locked by administrator lock, you can still access them from Home > > Description > When you cannot connect to the network. *4 : This item is displayed on a PCL or PostScript compatible printer.
Administrator's Guide Product Security Settings ❏ Job log access : Job/Status > Log Control the display of the status monitor's job history. Select On to permit the job history to display. ❏ Access to Register/Delete Contacts : Settings > Contacts Manager > Register/Delete Control the registering and changing of contacts. Select On to register or change the contacts. ❏ Fax Recent access : Fax > Recipient > Recent Control the display of destination when sending and receiving a fax.
Administrator's Guide Product Security Settings From the computer, when you register the authentication information to the printer driver or scanner driver, you will be able to print or scan. For details of the driver settings, see the driver's help or manual. Configuring Access Control To use access control, create the user account and enable the access control function. Creating the User Account Create the user account for access control. 1.
Administrator's Guide Product Security Settings Deleting the User Account Delete the account registered to access control. 1. Access Web Config and select the Product Security tab > Access Control Settings > User Settings. 2. Click Edit for the number you want to delete. 3. Click Delete. c Important: When clicking Delete, the user account will be deleted without a confirmation message. Take care when deleting the account. Return to the user setting list after a specific length of time.
Administrator's Guide Product Security Settings ❏ NFC Disable the NFC interface built in the control panel. ❏ PC Connection via USB You can restrict the usage of the USB connection from the computer. If you want to restrict it, select Disable. 3. Click OK. 4. Check that the disabled port cannot be used. ❏ Memory Device Confirm that there is no response when connecting a storage device such as USB memory to the external interface USB port.
Administrator's Guide Operation and Management Settings Operation and Management Settings This chapter explains the items related to the daily operations and management of the device. Logging on to the Printer as an Administrator If the administrator password is set to the printer, you need to log on as an administrator to operate the locked menu items. Logging on the Printer Using the Control Panel 1. Tap . 2. Tap Administrator. 3. Enter the administrator password. 4. Tap OK.
Administrator's Guide Operation and Management Settings Confirm Information of the Printer Checking the Information from the Control Panel You can check and print the following information from the control panel. ❏ Number of printed pages Settings > Print Counter You can check the total number of printed pages and the number of pages of color / monochrome printing. ❏ Supply Settings > Supply Status You can check the information for the ink and maintenance box.
Administrator's Guide Operation and Management Settings ❏ Job History Check the job log for a print job, reception job, and transmission job. ❏ Panel Snapshot Display a screen image snapshot that is displayed on the control panel of the device. Receiving Email Notifications When Events Occur About Email Notifications This is the notification function that, when events such as printing stop and printer error occur, send the email to the specified address.
Administrator's Guide Operation and Management Settings If you want a notification sent to the email address set for number 1 in Email Address Settings when the printer is out of paper, select the check box column 1 in line Paper out. 6. Click OK. Confirm that an email notification will be sent by causing an event. Example : Print by specifying the Paper Source where paper is not set.
Administrator's Guide Operation and Management Settings Items Settings and Explanation Paper out Notice when the paper-out error has occurred in the specified paper source.. Printing stopped* Notice when the printing is stopped due to paper jam or paper cassette not set. Printer error Notice when the printer error has occurred. Scanner error Notice when the scanner error has occurred. Fax error Notice when the fax error has occurred.
Administrator's Guide Operation and Management Settings Updating Firmware Using Web Config When the printer can connect to the Internet, you can update the firmware from Web Config. 1. Access Web Config and select the Device Management tab > Firmware Update. 2. Click Start. The firmware confirmation starts, and the firmware information is displayed if the updated firmware exists. 3. Click Start, and follow the on-screen instructions. Note: You can also update the firmware using Epson Device Admin.
Administrator's Guide Operation and Management Settings 1. Access Web Config and select Scan/Copy or Fax tab > Presets. 2. Select the registered number and click Edit. 3. Select Type. Note: If you want to change the Type after registering, delete the registered preset and then register it again. 4. Click Next. 5. Set up each item. Enter a Name between 1 and 30 characters in Unicode (UTF-8). 6. Click OK.
Administrator's Guide Operation and Management Settings Related Information & “Accessing Web Config” on page 28 Import the settings Import the exported Web Config file to the printer. c Important: When importing values that include individual information such as a printer name or IP address, make sure the same IP address does not exist on the same network. If the IP address overlaps, the printer does not reflect the value. 1.
Administrator's Guide Solving Problems Solving Problems Hints to Solving Problems ❏ Checking the error message When trouble has occurred, first check whether there are any messages on the printer's control panel or driver screen. If you have the notification email set when the events occur, you can promptly learn the status. ❏ Network connection report Diagnose the network and the printer status, and then print the result. You can find the diagnosed error from the printer side.
Administrator's Guide Solving Problems Error Messages Causes and Solutions Printer error. Turn the power off and on again. If the problem persists, contact Epson Support. ❏ Causes : There is a foreign substance inside the printer or a printer error occurred. ❏ Solutions : Remove any paper or protective material in the printer. If the error message is still displayed, contact Epson support. Paper out in XX. Load paper. Paper Size: XX/ Paper Type: XX ❏ Causes : There is no paper.
Administrator's Guide Solving Problems Error Messages Causes and Solutions No dial tone is detected. ❏ Causes : No dial tone is detected when sending a fax. ❏ Solutions : This problem might be resolved by selecting Settings > General Settings > Fax Settings > Basic Settings > Line Type and then selecting PBX. If your phone system requires an external access code to get an outside line, set the access code after selecting PBX.
Administrator's Guide Solving Problems Error Code on the Status Menu If a job does not complete successfully, check the error code displayed on the history of each job. You can check the error code by pressing the its solution. button, and then selecting Job Status. See the following table to find the problem and Code Problems and Causes Solutions 001 The product was turned off by a power failure. - 109 The received fax was already deleted.
Administrator's Guide Solving Problems Code Problems and Causes Solutions 303 No folder has been created to save the scanned image. Insert another memory device. 304 The memory device has been removed. Reinsert the memory device. 305 An error occurred while saving the data to the memory device. If the external device is accessed from a computer, wait for a while and then try again. 306 The memory is full. Wait until other ongoing jobs are finished.
Administrator's Guide Solving Problems Code Problems and Causes Solutions 325 There is not enough storage space available in the specified folder. ❏ Increase the storage space in the specified folder. 326 ❏ Reduce the number of documents. ❏ Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image. 327 The memory is full. Wait until other ongoing jobs are finished. 328 The destination was wrong or the destination does not exist.
Administrator's Guide Solving Problems Code Problems and Causes Solutions 413 A communication error has occurred in the communication to forward a fax-received document by using email. ❏ Select Settings > General Settings > Network Settings > Advanced > Email Server > Server Settings to check the email server settings. You can check the cause of the error by running connection check. ❏ The authentication method of the settings and the email server may not match.
Administrator's Guide Solving Problems Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point. 1. Load papers. 2. Select Settings on the home screen. 3. Select General Settings > Network Settings > Connection Check. The connection check starts. 4. Select Print Check Report. 5. Print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions.
Administrator's Guide Solving Problems a. Error code b. Messages on the Network Environment E-1 Message: Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏ Make sure your hub or other network device is turned on.
Administrator's Guide Solving Problems ❏ If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in the documentation provided with the smart device. ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.
Administrator's Guide Solving Problems E-8 Message: Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance. Solutions: ❏ Enable DHCP on the access point if the printer’s Obtain IP Address setting is set to Auto. ❏ If the printer’s Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out of range (for example: 0.0.0.0).
Administrator's Guide Solving Problems If DHCP is enabled, change the printer’s Obtain IP Address setting to Auto. If you want to set the IP address manually, check the printer's IP address from the Network Status part on the network connection report, and then select Manual on the network settings screen. Set the subnet mask to [255.255.255.0]. If still does not connect your printer and network devices, turn off the access point. Wait for about 10 seconds, and then turn it on.
Administrator's Guide Solving Problems E-13 Message: Confirm the following -Entered security key/password is correct -Index of the security key/password is set to the first number -Connection and network setup of the PC or other device is correct Contact your network administrator for assistance. Solutions: Check the following. ❏ Network devices such as an access point, hub, and router are turned on. ❏ The TCP/IP Setup for network devices has not been set up manually.
Administrator's Guide Solving Problems Checking the Log for Server and Network Device If trouble occurred in the network connection, you may be able to identify the cause by checking the log for the mail server or the LDAP server or the status by using the system log for the network device, such as a router, or commands. Printing a Network Status Sheet You can check the detailed network information by printing it. 1. Load papers. 2. Select Settings on the home screen. 3.
Administrator's Guide Solving Problems 4. Check the communication status. If the printer and the computer are communicating, the following message is displayed. If the printer and the computer are not communicating, the following message is displayed. Checking the Communication Using a Ping Command - Mac OS You can use a Ping command to make sure the computer is connected to the printer. Follow the steps below to check the communication using a Ping command. 1.
Administrator's Guide Solving Problems 4. Check the communication status. If the printer and the computer are communicating, the following message is displayed. If the printer and the computer are not communicating, the following message is displayed. Checking the Network of the Computer - Windows By using the command prompt, check the connection status of the computer and the connection path to the printer. This will lead you to solve the problems.
Administrator's Guide Solving Problems ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer. By comparing the setting information with actual communication, you can check whether the connection is correct. In case there are multiple DHCP servers on the same network, you can find out the actual address assigned to the computer, the referred DNS server, etc.
Administrator's Guide Solving Problems Mail Server Check the connection between the printer and the mail server by using the connection test function of the printer. Related Information & “Checking a Mail Server Connection” on page 41 LDAP Server Check the connection between the printer and the LDAP server by using the connection test function of the printer.
Administrator's Guide Solving Problems DNS Server Check the DNS server that is referred by the computer. Confirm the status of the network adapter of the computer on the same network segment as the printer, and confirm whether it is the same as the DNS setting of the printer. You can check the DNS setting of the computer as follows.
Administrator's Guide Solving Problems 4. Select Others > Disable Wi-Fi. 5. Check the message, and then start setup. 6. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time. 7. Close the Network Connection Settings screen. 8. Press the button.
Administrator's Guide Solving Problems Trouble Case Cannot Access Web Config The IP address is not assigned to the printer. A valid IP address may not be assigned to the printer. Configure the IP address using the printer’s control panel. You can confirm the current setting information with a network status sheet or from the printer’s control panel. Web browser does not support the Encryption Strength for SSL/TLS. SSL/TLS has the Encryption Strength.
Administrator's Guide Solving Problems ❏ Mac OS: Select System Preferences > Network > Advanced > Proxies, and then register the local address for Bypass proxy settings for these Hosts & Domains. Example: 192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0 192.168.*.*: Local address 192.168.XXX.XXX, subnet mask 255.255.0.
Administrator's Guide Appendix Appendix Introduction of Network Software The following describes the software that configures and manages devices. Epson Device Admin Epson Device Admin is a multifunctional application software that manages the device on the network. The following functions are available.
Administrator's Guide Appendix For more information, see the documentation or help of EpsonNet Config. Running EpsonNet Config - Windows Select All Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Note: If the firewall alert appears, allow access for EpsonNet Config. Running EpsonNet Config - Mac OS Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. EpsonNet Print (Windows Only) EpsonNet Print is a software to print on the TCP/IP network.
Administrator's Guide Appendix Export and Bulk Registration of Contacts Using Tool If you use Epson Device Admin, you can back up just the contacts and edit the exported files, then register them all at once. It is useful if you want to back up only the contacts or when you replace the printer and you want to transfer the contacts from the old one to new one. Exporting Contacts Save the contacts information to the file.
Administrator's Guide Appendix You can import the files saved in SYLK format or csv format or the backed-up binary file that includes the security items. 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu. 3. Select the device you want to configure from the device list. 4. Click Device Configuration on the Home tab on the ribbon menu. When the administrator password has been set, enter the password and click OK. 5. Click Common > Contacts. 6. Click Browse on Import. 7.
Administrator's Guide Appendix & “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 126 Making Wi-Fi Settings by Push Button Setup (WPS) You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method. ❏ The access point is compatible with WPS (Wi-Fi Protected Setup). ❏ The current Wi-Fi connection was established by pressing a button on the access point.
Administrator's Guide Appendix Making Wi-Fi Settings by PIN Code Setup (WPS) You can automatically connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point. on the home screen. 1. Tap 2. Select Router. 3. Tap Start Setup. If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi connection.
Administrator's Guide Appendix 4. SelectStart Setup. When Wi-Fi Direct (simple AP) connection is enabled, network (SSID) and password is displayed. 5. Close the screen. Note: From smart devices, connect to the printer using the network (SSID) and password displayed on the printer's control panel. Changing the Wi-Fi Direct (Simple AP) Settings When Wi-Fi Direct (simple AP) connection is enabled, you can change the settings from Direct > Change Settings, and then the following menu items are displayed.
Administrator's Guide Appendix & “Changing from Wi-Fi Connection to Ethernet Connection” on page 128 Changing from Ethernet Connection to Wi-Fi Connection Changing to Wi-Fi Connection from the Control Panel Change the Ethernet connection to Wi-Fi connection from the printer's control panel. The changing connection method is basically the same as the Wi-Fi connection settings. See the topic in this guide on Wi-Fi connection settings from the printer's control panel.
Administrator's Guide Appendix 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Wired LAN Setup. 3. Tap Start Setup. 4. Check the message, and then close the screen. The screen automatically closes after a specific length of time. 5. Connect the printer to a router using an Ethernet cable.
Administrator's Guide Appendix Sender (Client) Use Destination (Server) Protocol Port Number Printer File sending (When scan to folder is used from the printer) FTP server FTP (TCP) 20 21 File server SMB (TCP) 445 NetBIOS (UDP) 137 138 Email sending (When scan to mail is used from the printer) SMTP server NetBIOS (TCP) 139 SMTP (TCP) 25 SMTP SSL/TLS (TCP) 465 SMTP STARTTLS (TCP) 587 POP before SMTP connection (When scan to mail is used from the printer) POP server POP3 (TCP) 110
Administrator's Guide Appendix Sender (Client) Use Destination (Server) Protocol Port Number Client computer Discover the printer from an application such as EpsonNet Config, printer driver, and scanner driver. Printer ENPC (UDP) 3289 Collect and set up the MIB information from an application such as EpsonNet Config, printer driver, and scanner driver.
Administrator's Guide Appendix Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations. The LCD screen turns black when the setting time passes. Power Off Settings: Your product may have this feature or the Power Off Timer feature depending on the location of purchase. ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time.
Administrator's Guide Appendix Default Screen(Job/Status): Select the default information you want to display when you press the button. Administrator Lock Items These are the items that are locked when Settings > General Settings > System Administration > Security Settings > Admin Settings > Lock Setting is enabled.
Administrator's Guide Appendix Rear Paper Feed Priority: Select On to give printing priority to paper loaded in the rear paper feed. A4/Letter Auto Switching: Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as A4.
Administrator's Guide Appendix Skip Blank Page: Skips blank pages in the print data automatically. PDL Print Configuration: This item is displayed on PCL or PostScript compatible printer. Select the PDL Print Configuration options you want to use for PCL or PostScript printing. Common Settings: ❏ Paper Size Select the default paper size for PCL or PostScript printing. ❏ Paper Type Select the default paper type for PCL or PostScript printing.
Administrator's Guide Appendix ❏ Pitch Set the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to 99.99 cpi (characters per inch), in 0.01 increments. This item may not appear depending on the font source or font number settings. ❏ Height Set the default font height if the font is scalable and proportional. You can select from 4.00 to 999.75 points, in 0.25 increments. This item may not appear depending on the font source or font number settings.
Administrator's Guide Appendix ❏ On Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs. ❏ Off Displays an error message and cancels printing. Memory Device Interface: ❏ Memory Device: Select Enable to allow the printer to access an inserted memory device. If Disable is selected, you cannot save data to the memory device with the printer.
Administrator's Guide Appendix Settings > General Settings > Network Settings You cannot change settings that have been locked by your administrator. Wi-Fi Setup: Set up or change wireless network settings. Choose the connection method from the following and then follow the instructions on the LCD panel. ❏ Router ❏ Wi-Fi Direct Wired LAN Setup: Set up or change a network connection that uses a LAN cable and router. When this is being used, WiFi connections are disabled.
Administrator's Guide Appendix You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings. ❏ Suspend/Resume ❏ Unregister For details, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.
Administrator's Guide Appendix View Options: Change the way the contact list is displayed. Search Options: Change the method for searching contacts. Clear Internal Memory Data: This item is displayed on PCL or PostScript compatible printer. Delete the internal memory data of the printer, such as a downloaded font and macro for PCL printing or a job of password printing. Security Settings: You can make the following security settings.
Administrator's Guide Appendix ❏ Lock Setting Select whether or not to lock the control panel using the password registered in Admin Password. Restore Default Settings: Reset the settings in the following menus to their defaults. ❏ Network Settings ❏ Copy Settings ❏ Scan Settings ❏ Fax Settings ❏ Clear All Data and Settings Firmware Update: You can get firmware information such as your current version and information on available updates.
Administrator's Guide Appendix Print Quality Adjustment: Select this feature if there are any problems with your print outs. You can check for clogged nozzles and clean the print head if necessary, and then adjust some parameters to improve print quality. Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern. Print Head Cleaning: Select this feature to clean clogged nozzles in the print head.
Administrator's Guide Appendix Print Status Sheet: Configuration Status Sheet: Print information sheets showing the current printer status and settings. Supply Status Sheet: Print information sheets showing the status of consumables. Usage History Sheet: Print information sheets showing the usage history of the printer. PS3 Font List: This item is displayed on PCL or PostScript compatible printer. Print a list of fonts that are available for a PostScript printer.
Administrator's Guide Appendix Settings > User Settings You cannot change settings that have been locked by your administrator. You can change the default settings of the following menus.
Fax Settings
Administrator's Guide Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏ Complete the Fax Setting Wizard, which is required to make basic settings. Set the following as necessary.
Administrator's Guide Fax Settings Depending on the area, a phone cable may be included with the printer. If it is included, use that cable. You may need to connect the phone cable to an adapter provided for your country or region. Note: Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not remove the cap if you are not connecting your telephone. In areas where lightning strikes occur frequently, we recommend that you use a surge protector.
Administrator's Guide Fax Settings Note: If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter. Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.
Administrator's Guide Fax Settings 1. Remove the cap from the EXT. port on the back of the printer. 2. Connect the phone device and the EXT. port with a phone cable. Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3. Select Fax on the home screen.
Administrator's Guide Fax Settings 4. Pick up the handset. The connection is established when x(Send) is enabled as the following screen.
Administrator's Guide Fax Settings 1. Make sure the printer is connected to the phone line. Note: Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone line before starting the wizard. 2. Select Settings on the home screen on the printer's control panel, and then select General Settings > Fax Settings > Fax Setting Wizard. 3. On the Fax Setting Wizard screen, tap Proceed. The wizard begins. 4.
Administrator's Guide Fax Settings Note: ❏ If there are any errors reported, follow the instructions on the report to solve them. ❏ If the Select Line Type screen is displayed, select the line type. - When you are connecting the printer to a PBX phone system or terminal adapter, select PBX. - When you are connecting the printer to a standard phone line, select PSTN, and then select Do Not Detect on the Confirmation screen displayed.
Administrator's Guide Fax Settings Usage of Manual Mode Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap x. Next, hang up the handset. ❏ If the ringing is for a voice call: You can answer the phone as normal.
Administrator's Guide Fax Settings Related Information & “Making Settings to Use an Answering Machine” on page 154 & “Usage of Manual Mode” on page 153 Making Settings When You Connect an External Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine. 1. Select Settings on the home screen on the printer's control panel.. 2. Select General Settings > Fax Settings > Basic Settings. 3. Set Receive Mode to Auto. 4.
Administrator's Guide Fax Settings & “Basic Settings Menu” on page 170 Making Print Settings to Receive Faxes Making Paper Source Settings to Receive Faxes (For Models with Two or More Paper Sources) You can set the paper sources used for printing received documents and fax reports. By default, all of the paper sources are enabled for fax printing. Use this feature if you do not want to use paper in a specific paper source for fax printing. 1.
Administrator's Guide Fax Settings ❏ Saving and forwarding faxes received from unspecified partners - the features to save and forward received faxes without conditions ❏ Saving and forwarding faxes received from specific partners - the features to save and forward received faxes with conditions Related Information & “Features to Save and Forward Received Faxes Without Condition” on page 156 & “Features to Save and Forward Received Faxes With Condition” on page 159 Features to Save and Forward Received Fa
Administrator's Guide Fax Settings 2. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/ Forward. When a message is displayed, check the content, and then tap OK. 3. Make the settings below depending on the saving and forwarding destinations. The following options can be used at the same time. ❏ To save received faxes to the Inbox: A Select Save to Inbox to set this to On. B If a message is displayed, check the content, and then select OK.
Administrator's Guide Fax Settings ❏ To forward received faxes to emails, shared folders, and other fax machines: A Select Forward. B Select Yes. To print the documents automatically while forwarding them, select Yes and Print instead. C Select Add Entry, and then select forwarding destinations from the contacts list. You can specify up to five forwarding destinations. D Tap Close to finish selecting forwarding destinations, and then tap Close.
Administrator's Guide Fax Settings Features to Save and Forward Received Faxes With Condition You can receive faxes from specified partners or receive faxes at a specified time, and then save and forward to destinations in the printer and destinations other than the printer. You can select the below destinations at the same time.
Administrator's Guide Fax Settings ❏ Subaddress(SUB) perfect match: If the subaddress (SUB) is a perfect match, the printer saves and forwards the received faxes. Enable the Subaddress(SUB) perfect match setting and enter the password by selecting the Subaddress(SUB) box. ❏ Password(SID) perfect match: If the password (SID) is perfectly matched, the printer saves and forwards the received faxes. Enable the Password(SID) perfect match setting and input the password by selecting the Password(SID) box.
Administrator's Guide Fax Settings ❏ To forward received faxes to emails, shared folders, and another fax machine: A Select Forward. B Tap Forward to set this to On. C Select Add Entry, and then select forwarding destinations from the contacts list. You can specify a forwarding destination. D When you have finished selecting forwarding destinations, tap Close. E Check that the forwarding destination you selected is correct, and then select Close.
Administrator's Guide Fax Settings & “Save/Forward Settings Menu” on page 165 Making Settings for Blocking Junk Faxes You can block junk faxes. 1. Select Settings on the home screen on the printer's control panel. 2. Select General Settings > Fax Settings > Basic Settings > Rejection Fax. 3. Set the condition to block junk faxes. Select Rejection Fax, and then enable the following options. ❏ Rejection Number List: Rejects faxes that are in the Rejection Number List.
Administrator's Guide Fax Settings Making Save to Computer Setting to Receive Faxes You can receive faxes on a computer by using the FAX Utility. Install FAX Utility on the client computer and make the setting. For details, see Basic Operations in the FAX Utility help (displayed on the main window). The setting item below on the printer's control panel is set to Yes, and the faxes received can be saved on the computer.
Administrator's Guide Fax Settings Note: ❏ You can also access Fax Settings from Web Config. Click the Fax tab on the Web Config screen. ❏ When you use Web Config to display the Fax Settings menu, there may be slight differences in the user interface and in location compared to the printer's control panel.
Administrator's Guide Fax Settings Receive Settings Menu Related Information & “Save/Forward Settings Menu” on page 165 & “Print Settings Menu” on page 168 Save/Forward Settings Menu You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings Unconditional Save/Forward Note: On the Web Config screen, you can find the menu below: Fax tab > Receive Settings > Fax Output You can set saving and forwarding destinations to th
Administrator's Guide Fax Settings Item Description Forward Forwards received faxes to another fax machine, or forwards them as PDF files to a shared folder on a network or to an email address. Forwarded faxes are deleted from the printer. Selecting Yes and Print prints received faxes while forwarding them. First add the forwarding destinations to the contacts list. To forward to an email address, configure the email server settings.
Administrator's Guide Fax Settings Item Description Save/Forward Destination Select the destination to save and forward received documents that match the conditions. You can use the features below at the same time. ❏ Save to Fax Box: Saves received faxes in the printer's Inbox or confidential box. You can save up to 200 documents in total.
Administrator's Guide Fax Settings Item Description Inbox settings ❏ Options when memory is full: You can select the operation to print the received fax or refuse to receive it when the Inbox memory is full. ❏ Inbox Password Settings: Password protects the Inbox to restrict users from viewing received faxes. Select Change to change the password, and select Reset to cancel password protection. When changing or resetting the password, you need the current password.
Administrator's Guide Fax Settings Item Description Auto Rotation Rotates faxes received as landscape-orientated, A5 size documents so that they are printed on A5 size paper. This setting is applied when the paper size setting for at least one paper source used for printing faxes is set to A5. Selecting Off, faxes received as landscape-orientated A5 size, the same width as A4 portrait documents, are assumed and printed as A4 size faxes.
Administrator's Guide Fax Settings Note: On the Web Config screen, you can find the menu below: Fax tab > Report Settings Item Description Forwarding Report Prints a report after forwarding a received fax document. Select Print to print every time a document is forwarded. Backup Error Report Prints a report when a backup error occurs on forwarding the sent fax to Backup Destination. You can set the destination in Fax > Fax Settings > Backup.
Administrator's Guide Fax Settings Item Description Dial Tone Detection Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch Exchange) or digital phone line, the printer may fail to start dialing. In this situation, change the Line Type setting to PBX. If this does not work, disable this feature. However, disabling this feature may drop the first digit of a fax number and send the fax to the wrong number.
Administrator's Guide Fax Settings & “Setting Receive Mode” on page 152 & “Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)” on page 154 & “Making Settings for Blocking Junk Faxes” on page 162 Security Settings Menu You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Security Settings Note: On the Web Config screen, you can find the menu below: Fax tab > Security Settings Item Description Direct Dialing Restrictions
Administrator's Guide Fax Settings Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions.
Administrator's Guide Fax Settings ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Administrator's Guide Fax Settings ❏ Check if you accidentally sent a fax using the subaddress feature. If you select a recipient with a subaddress from the contact list, the fax may be sent using the subaddress feature. ❏ When sending faxes using the subaddress feature, ask the recipient if their fax machine is capable of receiving faxes using the subaddress feature. ❏ When sending faxes using the subaddress feature, check that the subaddress and password are correct.
Administrator's Guide Fax Settings ❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the troubleshooting for information on handling a memory full error. ❏ 200 received documents have been saved in the inbox and the confidential box in total. ❏ The printer's memory is full (100%). ❏ When receiving faxes using the subaddress feature, check that the subaddress and password are correct. Check with the sender that the subaddress and password match.
Administrator's Guide Fax Settings Related Information & “Making Settings to Save and Forward Received Faxes” on page 155 & “Save/Forward Settings Menu” on page 165 & “Making Settings to Send and Receive Faxes on a Computer” on page 162 Sent Fax Quality Is Poor ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Change the Original Type setting on the control panel. If your originals contain both text and photos, select Photo. ❏ Change the Density setting on the control panel.
Administrator's Guide Fax Settings ❏ If the printer has been set to save received faxes in the inbox or the confidential box, the received faxes are not automatically printed. Check the Receive Settings.
Advanced Security Settings for Enterprise In this chapter, we describe advanced security features.
Administrator's Guide Advanced Security Settings for Enterprise Security Settings and Prevention of Danger When a printer is connected to a network, you can access it from a remote location. In addition, many people can share the printer, which is helpful in improving operational efficiency and convenience. However, risks such as illegal access, illegal use, and tampering with data are increased. If you use the printer in an environment where you can access the Internet, the risks are even higher.
Administrator's Guide Advanced Security Settings for Enterprise Security Feature Settings When setting IPsec/IP filtering or IEEE802.1X, it is recommended that you access Web Config using SSL/TLS to communicate settings information in order to reduce security risks such as tampering or interception. Also, you can use Web Config by connecting the printer directly to the computer using an Ethernet cable, and then entering the IP address into a web browser.
Administrator's Guide Advanced Security Settings for Enterprise Obtaining and Importing a CA-signed Certificate Obtaining a CA-signed Certificate To obtain a CA-signed certificate, create a CSR (Certificate Signing Request) and apply it to certificate authority. You can create a CSR using Web Config and a computer. Follow the steps to create a CSR and obtain a CA-signed certificate using Web Config. When creating a CSR using Web Config, a certificate is the PEM/DER format. 1.
Administrator's Guide Advanced Security Settings for Enterprise CSR Setting Items Items Settings and Explanation Key Length Select a key length for a CSR. Common Name You can enter between 1 and 128 characters. If this is an IP address, it should be a static IP address. You can enter 1 to 5 IPv4 addresses, IPv6 addresses, host names, FQDNs by separating them with commas. The first element is stored to the common name, and other elements are stored to the alias field of the certificate subject.
Administrator's Guide Advanced Security Settings for Enterprise Importing a CA-signed Certificate Import the obtained CA-signed Certificate to the printer. c Important: ❏ Make sure that the printer’s date and time is set correctly. Certificate may be invalid. ❏ If you obtain a certificate using a CSR created from Web Config, you can import a certificate one time. 1. Access Web Config and then select the Network Security tab.
Administrator's Guide Advanced Security Settings for Enterprise CA-signed Certificate Importing Setting Items Items Server Certificate or Client Certificate Settings and Explanation Select a certificate’s format. For SSL/TLS connection, the Server Certificate is displayed. For IPsec/IP Filtering or IEEE802.1x, the Client Certificate is displayed. Private Key If you obtain a certificate of the PEM/DER format by using a CSR created from a computer, specify a private key file that is match a certificate.
Administrator's Guide Advanced Security Settings for Enterprise Deleting a CA-signed Certificate You can delete an imported certificate when the certificate has expired or when an encrypted connection is no longer necessary. c Important: If you obtain a certificate using a CSR created from Web Config, you cannot import a deleted certificate again. In this case, create a CSR and obtain a certificate again. 1. Access Web Config, and then select the Network Security tab.
Administrator's Guide Advanced Security Settings for Enterprise 3. Specify the CA Certificate you want to import. 4. Click OK. When importing is complete, you are returned to the CA Certificate screen, and the imported CA Certificate is displayed. Deleting a CA Certificate You can delete the imported CA Certificate. 1. Access Web Config and then select the Network Security tab > CA Certificate.
Administrator's Guide Advanced Security Settings for Enterprise 2. Click Delete next to the CA Certificate that you want to delete. 3. Confirm that you want to delete the certificate in the message displayed. 4. Click Reboot Network, and then check that the deleted CA Certificate is not listed on the updated screen.
Administrator's Guide Advanced Security Settings for Enterprise Printer's IP address : 192.0.2.123, Printer name : EPSONA1B2C3 Common name : EPSONA1B2C3,EPSONA1B2C3.local,192.0.2.123 4. Specify a validity period for the certificate. 5. Click Next. A confirmation message is displayed. 6. Click OK. The printer is updated. Note: You can check the certificate information from Network Security Settings tab > SSL/TLS > Certificate > Self-signed Certificate and click Confirm.
Administrator's Guide Advanced Security Settings for Enterprise If you are using a multi-function printer, you can use network scanning and PC-FAX from an unspecified number of network computers. You can lower unintended security risks by restricting printing from specific pathways or by controlling the available functions. Controlling protocols Configure the protocol settings. 1. Access Web Config and then select the Network Security tab > Protocol. 2. Configure each item. 3. Click Next. 4.
Administrator's Guide Advanced Security Settings for Enterprise Protocol Setting Items Bonjour Settings Items Setting value and Description Use Bonjour Select this to search for or use devices through Bonjour. Bonjour Name Displays the Bonjour name. Bonjour Service Name Displays the Bonjour service name. Location Displays the Bonjour location name. Top Priority Protocol Select the top priority protocol for Bonjour print. Wide-Area Bonjour Set whether to use Wide-Area Bonjour.
Administrator's Guide Advanced Security Settings for Enterprise Items Setting value and Description Enable WSD Select this to enable adding devices using WSD, and print and scan from the WSD port. Printing Timeout (sec) Enter the communication timeout value for WSD printing between 3 to 3,600 seconds. Scanning Timeout (sec) Enter the communication timeout value for WSD scanning between 3 to 3,600 seconds. Device Name Displays the WSD device name. Location Displays the WSD location name.
Administrator's Guide Advanced Security Settings for Enterprise Items Setting value and Description Allow Non-secure Communication Select to allow the printer to communicate without any security measures (IPP). Communication Timeout (sec) Enter the timeout value for IPP printing between 0 to 3,600 seconds. URL(Network) Displays IPP URLs (http and https) when the printer is connected by wired LAN or Wi-Fi. The URL is a combined value of the printer’s IP address, Port number, and IPP printer name.
Administrator's Guide Advanced Security Settings for Enterprise Items Setting value and Description Algorithm Select an algorithm for an authentication for SNMPv3. Password Enter the password for an authentication for SNMPv3. Enter between 8 and 32 characters in ASCII (0x20-0x7E). If you do not specify this, leave it blank. Confirm Password Enter the password you configured for confirmation. Encryption Settings Algorithm Select an algorithm for an encryption for SNMPv3.
Administrator's Guide Advanced Security Settings for Enterprise Related Information & “Accessing Web Config” on page 28 & “Default Policy Setting Items” on page 195 Default Policy Setting Items Items Settings and Explanation IPsec/IP Filtering You can enable or disable an IPsec/IP Filtering feature. Default Policy Items Settings and Explanation Access Control Configure a control method for traffic of IP packets.
Administrator's Guide Advanced Security Settings for Enterprise Items Settings and Explanation IKEv1 The following items are displayed when you select IKEv1 for IKE Version. IKEv2 Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. Pre-Shared Key If you select Pre-Shared Key for Authentication Method, enter a pre-shared key between 1 and 127 characters. Confirm PreShared Key Enter the key you configured for confirmation.
Administrator's Guide Advanced Security Settings for Enterprise Items Settings and Explanation Local Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the printer. ID Enter the printer's ID that matches the type of ID. You cannot use "@", "#", and "=" for the first character. Distinguished Name : Enter 1 to 128 1-byte ASCII (0x20 to 0x7E) characters.
Administrator's Guide Advanced Security Settings for Enterprise Items Settings and Explanation Remote Gateway(Tunnel Mode) If you select Tunnel Mode for Encapsulation, enter a gateway address between 1 and 39 characters. Security Protocol IPsec for Access Control, select an option. ESP Select this to ensure the integrity of an authentication and data, and encrypt data. AH Select this to ensure the integrity of an authentication and data. Even if encrypting data is prohibited, you can use IPsec.
Administrator's Guide Advanced Security Settings for Enterprise 5. Click OK. The printer is updated. Related Information & “Accessing Web Config” on page 28 & “Group Policy Setting Items” on page 199 Group Policy Setting Items Items Settings and Explanation Enable this Group Policy You can enable or disable a group policy. Access Control Configure a control method for traffic of IP packets. Permit Access Select this to permit configured IP packets to pass through.
Administrator's Guide Advanced Security Settings for Enterprise Items Local Address(Printer) Settings and Explanation Select an IPv4 address or IPv6 address that matches your network environment. If an IP address is assigned automatically, you can select Use auto-obtained IPv4 address. Note: If an IPv6 address is assigned automatically, the connection may be unavailable. Configure a static IPv6 address. Remote Address(Host) Enter a device's IP address to control access.
Administrator's Guide Advanced Security Settings for Enterprise Items Local Settings and Explanation Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the printer. ID Enter the printer's ID that matches to the type of ID. You cannot use "@", "#", and "=" for the first character.
Administrator's Guide Advanced Security Settings for Enterprise Items Settings and Explanation Remote Gateway(Tunnel Mode) If you select Tunnel Mode for Encapsulation, enter a gateway address between 1 and 39 characters. Security Protocol If you select IPsec for Access Control, select an option. ESP Select this to ensure the integrity of an authentication and data, and encrypt data. AH Select this to ensure the integrity of an authentication and data.
Administrator's Guide Advanced Security Settings for Enterprise *1If IPsec is selected for Access Control, you cannot specify in a prefix length. *2If IPsec is selected for Access Control, you can select a link-local address (fe80::) but group policy will be disabled. *3Except IPv6 link local addresses. References of Service Name on Group Policy Note: Unavailable services are displayed but cannot be selected.
Administrator's Guide Advanced Security Settings for Enterprise Service Name Protocol type Local port number Remote port number Features controlled CIFS (Remote) TCP Any port 445 CIFS client (forwarding scan data and received fax data to a folder) NetBIOS Name Service (Local) UDP 137 Any port CIFS server (Sharing a network folder) NetBIOS Datagram Service (Local) UDP 138 Any port NetBIOS Session Service (Local) TCP 139 Any port NetBIOS Name Service (Remote) UDP Any port 137 NetBI
Administrator's Guide Advanced Security Settings for Enterprise Group Policy: ❏ Enable this Group Policy: Check the box. ❏ Access Control: Permit Access ❏ Remote Address(Host): IP address of a client ❏ Method of Choosing Port: Service Name ❏ Service Name: Check the box of ENPC, SNMP, HTTP (Local), HTTPS (Local) and RAW (Port9100). Receiving access from a specified IP address only This example allows a specified IP address to access the printer.
Administrator's Guide Advanced Security Settings for Enterprise 2. Import the certificate in Client Certificate. If you have already imported a certificate published by a Certification Authority in IEEE802.1X or SSL/TLS, you can copy the certificate and use it in IPsec/IP Filtering. To copy, select the certificate from Copy From, and then click Copy. Related Information & “Accessing Web Config” on page 28 & “Obtaining a CA-signed Certificate” on page 182 Connecting the Printer to an IEEE802.
Administrator's Guide Advanced Security Settings for Enterprise Note: You can share settings between Ethernet and Wi-Fi. 3. Click Next. A confirmation message is displayed. 4. Click OK. The printer is updated. Related Information & “Accessing Web Config” on page 28 & “IEEE802.1X Network Setting Items” on page 207 & “Cannot Access the Printer or Scanner after Configuring IEEE802.1X” on page 213 IEEE802.1X Network Setting Items Items Settings and Explanation IEEE802.
Administrator's Guide Advanced Security Settings for Enterprise Items Settings and Explanation Connection Method The connection method of a current network is displayed. EAP Type Select an option for an authentication method between the printer and a RADIUS server. EAP-TLS You need to obtain and import a CA-signed certificate. PEAP-TLS PEAP/MSCHAPv2 User ID You need to configure a password. Configure an ID to use for an authentication of a RADIUS server.
Administrator's Guide Advanced Security Settings for Enterprise 2. Enter a certificate in the Client Certificate. You can copy the certificate if it is published by a Certification Authority. To copy, select the certificate from Copy From, and then click Copy. Related Information & “Accessing Web Config” on page 28 & “Obtaining and Importing a CA-signed Certificate” on page 182 Checking IEEE802.1X Network Status You can check the IEEE802.1X status by printing a network status sheet.
Administrator's Guide Advanced Security Settings for Enterprise Status ID IEEE802.1X Status Timeout Error Authentication has failed since there is no answer from the RADIUS server and/or authenticator. User ID Error Authentication has failed since the printer's user ID and/or certificate protocol is incorrect. Server ID Error Authentication has failed since the server ID of the server certificate and the server's ID do not match.
Administrator's Guide Advanced Security Settings for Enterprise 5. When a completion message is displayed, select Close. The screen automatically closes after a specific length of time if you do not select Close. Problems Using Network Security Features Forgot a Pre–shared Key Re-configure a pre-shared key. To change the key, access Web Config and select the Network Security tab > IPsec/IP Filtering > Basic > Default Policy or Group Policy.
Administrator's Guide Advanced Security Settings for Enterprise Cannot Communicate Suddenly The IP address of the printer has been changed or cannot be used. When the IP address registered to the local address on Group Policy has been changed or cannot be used, IPsec communication cannot be performed. Disable IPsec using the printer's control panel.
Administrator's Guide Advanced Security Settings for Enterprise Cannot Access the Printer or Scanner after Configuring IEEE802.1X The settings of IEEE802.1X are incorrect. Disable IEEE802.1X and Wi-Fi from the printer’s control panel. Connect the printer and a computer, and then configure IEEE802.1X again. Related Information & “Configuring an IEEE802.
Administrator's Guide Advanced Security Settings for Enterprise A comma or space is included in the common name. If a comma is entered, the Common Name is divided at that point. If only a space is entered before or after a comma, an error occurs. Related Information & “Updating a Self-signed Certificate” on page 188 Cannot Create a CSR The Common Name has not been entered. The Common Name must be entered.
Administrator's Guide Advanced Security Settings for Enterprise Messages Invalid date and time. Cause/What to do Cause: Date and time for the printer have not been set. What to do: Set date and time using Web Config, EpsonNet Config or the printer's control panel. Invalid password. Cause: The password set for CA certificate and entered password do not match. What to do: Enter the correct password. Invalid file. Cause: You are not importing a certificate file in X509 format.
Administrator's Guide Advanced Security Settings for Enterprise Messages Private key is required. Cause/What to do Cause: There is no paired private key with the certificate. What to do: ❏ If the certificate is the PEM/DER format and it is obtained from a CSR using a computer, specify the private key file. ❏ If the certificate is the PKCS#12 format and it is obtained from a CSR using a computer, create a file that contains the private key.
