User's Guide NPD5811-01 EN
User's Guide Contents Contents Inserting and Removing an External USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Accessing an External USB Device From a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Using an Email Server. . . . . . . . . . . . . . . . . . . . . . 41 Configuring Mail Server. . . . . . . . . . . . . . . . . . . 41 Email Server Setting Items. . . . . . . . . . . . . . . . . 42 Checking an Email Server Connection. . . . . . . .
User's Guide Contents Printing to Emphasize Thin Lines. . . . . . . . . . . . 73 Printing Clear Bar Codes. . . . . . . . . . . . . . . . . . 74 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 74 Menu Options for the Printer Driver. . . . . . . . . . 74 Printing from the Printer Driver on Mac OS. . . . . . 77 Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .77 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .79 Printing Several Pages on One Sheet. . . . . . .
User's Guide Contents Checking the Status of the Remaining Ink and the Maintenance Box - Windows. . . . . . . . .157 Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS. . . . . . . . . .157 Ink Supply Unit Codes. . . . . . . . . . . . . . . . . . . . . 158 Ink Supply Unit Handling Precautions. . . . . . . . . .158 Replacing Ink Supply Units. . . . . . . . . . . . . . . . . . 160 Maintenance Box Code. . . . . . . . . . . . . . . . . . . . .160 Maintenance Box Handling Precautions. . .
User's Guide Contents Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 200 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 201 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Environmental Specifications for Ink Supply Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 System Requirements. . . . . . . . . . . . . . . . . . . . 228 Installing the Optional Units. . . . . . . . . . . . . . . . .229 Optional Paper Cassette Unit Code. . . . . . . . . . 229 Installing the Optional Paper Cassette Units. . . 229 Regulatory Information. . . . . . . . . . . . . . . . . . . . 232 Standards and Approvals. . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
User's Guide About This Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra.
User's Guide About This Manual ❏ Microsoft Windows Server 2008 R2 operating system ® ® ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2008 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏ If ink gets into your mouth, see a doctor right away.
User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire. ❏ Do not move the print head by hand; otherwise, you may damage the printer.
User's Guide Important Instructions ❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate. Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.
User's Guide Printer Basics Printer Basics Part Names and Functions A ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF. B ADF edge guides Feeds originals straight into the printer. Slide to the edges of the originals. C ADF input tray Feeds originals automatically. D ADF output tray Holds originals ejected from the ADF. E Paper cassette 1 or Paper cassette (C1) Loads paper. F Paper cassette 2 (C2) Optional paper cassette unit. Loads paper.
User's Guide Printer Basics A Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. B Paper support Supports loaded paper. C Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. D Rear paper feed (B) Loads paper. E Output tray Holds the ejected paper. F Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. G Paper cassette Loads paper.
User's Guide Printer Basics A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Control panel Operates the printer. You can change the angle of the control panel. D External interface USB port Connects memory devices.
User's Guide Printer Basics A Scanner unit (J) Scans placed originals. Open when removing jammed paper inside the printer. B Print head Fires ink. C Ink supply unit tray Sets an ink supply unit. D Front cover (A) Open when replacing ink supply units. E Front cover lock Locks the front cover.
User's Guide Printer Basics A LAN port Connects a LAN cable. B USB port Connects a USB cable. C LINE port Connects a phone line. D EXT. port Connects external phone devices. E AC inlet Connects the power cord. F Rear Cover (D) Open when removing jammed paper. G Rear Cover (E) Open when removing jammed paper. H Maintenance box cover (H) Open when replacing the maintenance box. Control Panel A Turns the printer on or off. Unplug the power cord when the power light is off.
User's Guide Printer Basics J Resets the current settings to user default settings. If user default settings have not been made, resets to the factory default. K Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source. L Displays the Job/Status menu. You can check the printer's status and job history. The error light on the left flashes or turns on when an error occurs. The data light on the right flashes when the printer is processing data.
User's Guide Printer Basics Displays the Printer Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box. Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu. Settings > General Settings > Network Settings > Wi-Fi Setup The printer is not connected to a wired (Ethernet) network or unset it. The printer is connected to a wired (Ethernet) network.
User's Guide Printer Basics Related Information & “Network Settings” on page 52 & “Sound:” on page 48 Touch Screen Operations The touchscreen is compatible with the following operations. Tap Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around. Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on.
User's Guide Printer Basics A Indicates the character count. B Moves the cursor to the input position. C Switches between upper case and lower case or numbers and symbols. D Switches the character type. You can enter alphanumerics and symbols. E Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents. F Enters frequently used email domain addresses or URLs by simply selecting the item. G Enters a space. H Enters character.
User's Guide Printer Basics Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Tap on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want to view. ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. A Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 4 steps.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with the Epson universal printer driver.
User's Guide Preparing the Printer Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available. Although some printer drivers allow you to select a better print quality, the printouts are printed using Standard or Normal.
User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) Paper Cassette 1 Plain paper, Copy paper Letterhead Recycled paper Color paper Preprinted paper High quality plain paper Letter*3, A4, Executive*3, B5, A5, SP1 (210×270 mm), 16K (195×270 mm) Legal, 8.
User's Guide Preparing the Printer Media Name Thick paper (91 to 160 g/m2) Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 Rear Paper Feed Letter*3, A4, Executive*3 , B5, A5, SP1 (210×270 mm), 16K (195×270 mm) 90 250 30 Auto, Manual*1*4 Legal, 8.
User's Guide Preparing the Printer Media Name Thick paper (161 to 256 g/m2) Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 Rear Paper Feed Legal, 8.
User's Guide Preparing the Printer ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
User's Guide Preparing the Printer 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper.
User's Guide Preparing the Printer c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the indicated by the symbol inside the edge guide. For thick paper, do not load above the line symbol inside the edge guide. 4. Insert the paper cassette all the way. 5. On the control panel, set the size and type of the paper you loaded in the paper cassette.
User's Guide Preparing the Printer 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide. ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.
User's Guide Preparing the Printer 4. Slide the edge guides to the edges of the paper. 5. On the control panel, set the size and type of the paper you loaded in the rear paper feed. Note: You can also display the paper size and paper type settings screen by pressing the 6. button on the control panel. Slide out the output tray when loading paper longer than A4 size. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Preparing the Printer Load envelopes in the paper cassettewith the flap facing up, and then slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading. ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout.
User's Guide Preparing the Printer List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper plain papers Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem.
User's Guide Preparing the Printer To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass. ❏ Originals that are torn, folded, wrinkled, deteriorated, or curled ❏ Originals with binder holes ❏ Originals held together with tape, staples, paper clips etc.
User's Guide Preparing the Printer c Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. 4. Slide the ADF edge guide to the edge of the originals. Related Information & “Available Originals for the ADF” on page 36 Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting.
User's Guide Preparing the Printer ❏ Landscape originals: Select Up Direction on the control panel as described below. Copy > Advanced > Orientation (Original) > Up Direction Place the originals on the ADF in the direction of the arrow. ❏ Portrait originals: Select Left Direction on the control panel as described below. Copy > Advanced > Orientation (Original) > Left Direction Place the originals on the ADF in the direction of the arrow.
User's Guide Preparing the Printer 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the top edge and left edge of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 4. Close the cover gently. c Important: Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. 5. Remove the originals after scanning.
User's Guide Preparing the Printer Related Information & “External USB Device Specifications” on page 225 & “Accessing an External USB Device From a Computer” on page 41 Accessing an External USB Device From a Computer You can write or read data on an external USB device such as a USB flash drive that has been inserted in the printer from a computer.
User's Guide Preparing the Printer ❏ The email server information, such as the documents from your service provider that you used to setup the email on your computer. Note: If you use a free email service, such as Internet email, search the Internet to get the email server information you need. 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Advanced. 3. Select Email Server > Server Settings. 4.
User's Guide Preparing the Printer Items Explanations Sender's Address Specify the email address that the printer uses to send emails. You can specify the existing email address. To make it clear that the email is being sent from the printer, you can acquire an address specifically for the printer and enter it here. SMTP Server Address Enter the server address of the server that sends the email (SMTP server).
User's Guide Preparing the Printer Messages POP3 server communication error. Check the following. - Network Settings Explanation This message appears when ❏ The printer is not connected to a network ❏ POP3 server is down ❏ Network connection is disconnected while communicating ❏ Received incomplete data An error occurred while connecting to SMTP server. Check the followings.
User's Guide Preparing the Printer Messages Explanation Sender's Email Address is incorrect. Change to the email address for your email service. This message appears when the specified sender’s Email address is wrong. Cannot access the printer until processing is complete. This message appears when the printer is busy. Managing Contacts Registering a contacts list allows you to easily enter destinations.
User's Guide Preparing the Printer Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations at the same time. 1. Select Settings on the home screen. 2. Select Contacts Manager, and then select Register/Delete. 3. Do one of the following. ❏ To register a new group, select Add Entry, and then select Add Group. ❏ To edit a group, select the target group, and then select Edit.
User's Guide Preparing the Printer 4. Select Edit. Note: To edit the order of the contacts, select Sort. 5. Select frequently used contacts that you want to register, and then select OK. Note: ❏ To deselect a contact, tap it again. ❏ You can search for addresses from the contacts list. Enter the search keyword into the box on the top of the screen. 6. Select Close. Register Contacts on a Computer Using Web Config, you can create a contact list on your computer and import it to the printer.
User's Guide Preparing the Printer : Delete the registered preset. Add /Remove: Add or clear the registered preset to the home screen as a short-cut icon. Use This Setting: Load the registered preset. Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below.
User's Guide Preparing the Printer Power Off Settings: Your product may have this feature or the Power Off Timer feature depending on the location of purchase. ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change.
User's Guide Preparing the Printer Related Information & “Saving Power” on page 56 & “Entering Characters” on page 22 Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings You cannot change settings that have been locked by your administrator. Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper sources.
User's Guide Preparing the Printer Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back margin of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size setting is incorrect, but this may lower the print speed.
User's Guide Preparing the Printer PC Connection via USB: Select Enable to allow a computer to access the printer when connected by USB. When Disable is selected, printing and scanning that is not sent over a network connection is restricted. Related Information & “Loading Papers” on page 25 & “Printing JPEG Files from a Memory Device” on page 85 & “Printing TIFF Files from a Memory Device” on page 85 Network Settings Select the menus on the control panel as described below.
User's Guide Preparing the Printer ❏ IPv6 Address ❏ MS Network Sharing ❏ NFC ❏ Link Speed & Duplex ❏ Redirect HTTP to HTTPS ❏ Disable IPsec/IP Filtering ❏ Disable IEEE802.1X Web Service Settings Select the menus on the control panel as described below. Settings > General Settings > Web Service Settings You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect.
User's Guide Preparing the Printer Settings > General Settings > System Administration Administrators use this feature. See the Administrator's Guide for details. Menu Options for Print Counter Select the menus on the control panel as described below. Settings > Print Counter Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer. Menu Options for Supply Status Select the menu on the control panel as described below.
User's Guide Preparing the Printer Paper Guide Cleaning: Select this feature if there are ink stains on the internal rollers. The printer feeds paper to clean the internal rollers. Periodic Cleaning: The printer automatically performs Print Head Nozzle Check and Print Head Cleaning based on the specific period of time. Select On to maintain premium print quality. Under the following conditions, perform Print Head Nozzle Check and Print Head Cleaning yourself.
User's Guide Preparing the Printer Menu Options for Contacts Manager Select the menus on the control panel as described below. Settings > Contacts Manager Register/Delete: Register and/or delete contacts for the Fax, Scan to Email, and Scan to Network Folder/FTP menus. Frequent: Register frequently used contacts to access them quickly. You can also change the order of the list. Print Contacts: Print your contact list. View Options: Change the way the contact list is displayed.
User's Guide Preparing the Printer Saving Power - Control Panel 1. Select Settings on the home screen. 2. Select General Settings > Basic Settings. 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏ Select Sleep Timer or Power Off Timer, and then make settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clinking an item displays Help.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ You can use automatic and manual 2-sided printing. During manual 2-sided printing, flip the paper over to print on the other side when the printer has finished printing the first side. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Printing Basics” on page 58 & “Main Tab” on page 75 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information & “Printing Basics” on page 58 & “Main Tab” on page 75 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
User's Guide Printing Related Information & “Printing Basics” on page 58 & “More Options Tab” on page 76 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 58 & “More Options Tab” on page 76 Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel. Select the job you want to print, and then enter the password.
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. The extension of the saved files is "ecl".
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction. Note: ❏ Automatic is selected as default on the More Options tab.
User's Guide Printing & “More Options Tab” on page 76 Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.
User's Guide Printing Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults.
User's Guide Printing More Options Tab Printing Presets Add/Remove Presets Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print.
User's Guide Printing Monitoring Preferences Allows you to make settings for items on the EPSON Status Monitor 3 window. Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details. Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs. Printer and Option Information You can register user accounts. If access control is set on the printer, you must register your account.
User's Guide Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 5. Change the settings as necessary. See the menu options for the printer driver for details. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information & “Available Paper and Capacities” on page 25 Print Settings Select Two-sided Printing Settings from the pop-up menu.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. Related Information & “Printing Basics” on page 77 & “Menu Options for Layout” on page 83 Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order.
User's Guide Printing & “Menu Options for Paper Handling” on page 83 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size. Select the paper size you loaded in the printer in Destination Paper Size.
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
User's Guide Printing Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet. Layout Direction Specify the order in which the pages will be printed. Border Prints a border around the pages. Reverse page orientation Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer. Flip horizontally Inverts an image to print as it would appear in a mirror.
User's Guide Printing Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings. PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.
User's Guide Printing Printing Files from a Memory Device You can print JPEG and TIFF files from a memory device connected to the printer. Printing JPEG Files from a Memory Device Note: If you have more than 999 images on your memory device, images are automatically divided into groups and the group selection screen is displayed. Images are sorted by the date they were taken. 1. Connect the memory device to the printer's external interface USB port. 2. Select Memory Device on the home screen. 3.
User's Guide Printing 3. Select TIFF. The files on the memory device are displayed as a list. To change the order of the files, select . 4. Select the file you want to print. 5. Set the paper source and the color mode that you want to use on the Basic Settings tab. 6. Set the other items on the Advanced tab as necessary. For more information on detailed settings, see the menus for Memory Device. 7. Enter the number of copies. 8. Tap x to start printing. 9.
User's Guide Printing ❏ Quality Select Best for higher quality printing, but the printing speed may be slower. ❏ Date Select the format of the date the photo was taken or saved. The date is not printed for some layouts. ❏ Fix Photo Select this mode to improve the brightness, contrast, and saturation of the photo automatically. To turn off automatic improvement, select Enhance Off. ❏ Fix Red-Eye Select On to automatically fix the red-eye effect in photos.
User's Guide Printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service.
User's Guide Printing 7. After the connection is established, tap OK or Close on the printer's control panel. 8. Close the screen. Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/c Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product.
User's Guide Printing F Displays photos and documents you selected. G Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark. Make sure that you prepare the following before using this feature.
User's Guide Printing Related Information & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network. 1. Load paper in the printer. 2. Set up your printer for wireless printing. 3.
User's Guide Printing 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website.
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF. 2. Select Copy on the home screen. 3. Check the settings in Basic Settings tab. Select the setting item to change it as necessary. Note: ❏ If you select Advanced tab, you can make settings such as Multi-Page or Original Type.
User's Guide Copying Related Information & “Copying Basics” on page 93 Copying Multiple Originals onto One Sheet You can copy two or four originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced tab > Multi-Page, and select 2-up or 4-up. You can also specify the layout order and orientation of the original. 3. Tap x.
User's Guide Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped. ❏ Actual Size Copies at 100 % magnification. ❏ A4→A5 and others Automatically enlarges or reduces the original to fit a specific paper size.
User's Guide Copying Multi-Page: Select the copy layout. ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. ❏ 4-up Copies four single-sided originals onto a single sheet in 4-up layout. Select the layout order and the orientation of your original. Original Type: Select the type of your original. Copies in optimal quality to match the type of original.
User's Guide Copying ❏ Sharpness Adjust the outline of the image. ❏ Hue Regulation Adjust the color tone of the skin. Select + to make it cold (increase green) and select - to make it warm (increase red). ❏ Remove Background Adjust the density of the background color. Select + to make it bright (white) and select - to make it dark (black). Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet.
User's Guide Scanning Scanning Scanning Using the Control Panel You can send scanned images from the printer's control panel to the following destinations. Network Folder/FTP You can save the scanned image to a folder on a network. You can specify a shared folder on the computer, created using SMB protocols, or a folder on an FTP sever. Before scanning, you need to set a shared folder or FTP server.
User's Guide Scanning Note: ❏ The scanner and the computer should be connected to the same network. Contact your administrator for the network settings. ❏ If you want to save scanned images to an FTP server, contact the FTP server administrator to confirm the server information. Prepare the following to save scanned images to a shared folder.
User's Guide Scanning 3. Click Change on the Computer Name tab. 4. Click OK after you have changed the computer name. 5. To restart the computer, save all files and close them, and then click OK. 6. Click Close if the System Properties window is displayed. 7. Click Restart Now and restart the computer. This completes "Preparation 1: Check and Change the Computer Name". Next, move on to "Preparation 2: Create a Shared Folder on the Computer".
User's Guide Scanning 8. Select any drive, and then make a folder. ❏ Windows 10/Windows 8.1/Windows 8: Click PC, and then select any drive. Right-click on the drive, and then select New > Folder. ❏ Windows 7: Click Computer, and then select any drive. Right-click on the drive, and then select New > Folder. 9. Name the created folder. Note: The folder name should be 12 characters or less. If the name exceeds 12 characters, the printer may not be able to access the folder depending on your environment.
User's Guide Scanning 23. Click Add below Group or user names. 24. In Enter the object name to select on the Select Users or Groups window, enter the User Name to log on to the computer. 25. Click Check Names. Confirm that the name is underlined, and then click OK. If Name Not Found is displayed, click Cancel and then enter correct user name. Note: Follow the steps below to check the user name. ❏ Windows 10: Right-click the start button or press and hold it, and then select Control Panel > User Account.
User's Guide Scanning & “Registering from a Computer Using a Web Browser” on page 103 You can register contacts from your computer by accessing the printer's configuration screen (Web Config) from a Web browser. You can continue working on the computer after creating the shared folder. Registering from the Control Panel of the Printer You can register contacts from the printer's control panel. 1. Select Settings from the home screen. 2. Select Contacts Manager, and then select Register/Delete. 3.
User's Guide Scanning 3. Click Continue to this website (not recommended). 4. If an administrator password is set on the printer, click Administrator Login and then log on as an administrator by entering the password. If an administrator password is not set on the printer, you do not need to perform this operation. Go to step 5. 5. Click Scan/Copy. 6. Click Contacts. 7. Select a number that has not been used, and then click Edit. 8. Enter necessary information, and then click Apply.
User's Guide Scanning 4. Specify the folder. ❏ To select from frequently used addresses: Select the icons displayed on the screen. ❏ To enter the folder path directly: Select Keyboard. Select Communication Mode, enter the folder path as the Location (Required), and then make other folder settings. Enter the folder path in the following format.
User's Guide Scanning Contacts: Select a folder in which to save the scanned image from the contacts list. You do not need to make location settings when you have selected a folder from the contacts list. Scan Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made. Color Mode: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image.
User's Guide Scanning ❏ Surround Remove the shadows at the edge of the original. ❏ Center Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right. ❏ Erasing Position Select the position to remove the punch holes. ❏ Orientation (Original) Select the orientation of the original.
User's Guide Scanning ❏ To select from the contacts list: Select Contacts, select a contact or a group, and then select Close. You can search for the address from the contacts list. Enter the search keyword into the box at the top of the screen. ❏ To select from the history list: Select History, select a contact, and then select Close. Note: ❏ The number of recipients you selected is displayed on the right of the screen. You can send emails to up to 10 addresses and groups.
User's Guide Scanning 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original. Original Type: Select the type of your original.
User's Guide Scanning ❏ Add Date Add the date to the file name. ❏ Add Time Add the time to the file name. Scanning Using the Settings Registered on the Computer (Document Capture Pro) You can register a series of operations as a job using Document Capture Pro. Registered jobs can be performed from the printer's control panel. If you create the job to save the scanned image to the computer, you can perform the job from the printer and save the scanned image to the computer.
User's Guide Scanning 5. Click OK to return to the Job List screen. The created job is registered in the Job List. 6. Click OK to return to the top screen. Creating and Registering a Job (Mac OS) Note: Operations may vary depending on the operating system and the software version. See the software help for details on using the features. 1. Start Document Capture. 2. Click the icon on the main window. The Job List window is displayed. 3. Click the + icon. The Job Settings window is displayed. 4.
User's Guide Scanning Setting Operation Mode Before scanning, set the operation mode on the control panel to match the computer on which Document Capture Pro is installed. 1. Select Settings from the home screen. 2. Select General Settings > Scan Settings > Document Capture Pro. 3. Select the operation mode. ❏ Client Mode: Select this if Document Capture Pro is installed on Windows or Mac OS. ❏ Server Mode: Select this if Document Capture Pro is installed on a Windows Server.
User's Guide Scanning Related Information & “Placing Originals” on page 36 Scanning to a Memory Device You can save the scanned image to a memory device. 1. Insert a memory device into the printer's external interface USB port. 2. Place the originals. Note: If you want to scan multiple originals or make 2-sided scans, place all of the originals in the ADF. 3. Select Scan on the home screen. 4. Select Memory Device. 5. Set items on Basic Settings such as the save format. 6.
User's Guide Scanning Resolution: Select the scanning resolution. 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original.
User's Guide Scanning File Name: ❏ Filename Prefix Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏ Add Date Add the date to the file name. ❏ Add Time Add the time to the file name. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1.
User's Guide Scanning JPEG/PDF: Select the format in which to save the scanned image. 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original.
User's Guide Scanning Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1. Place the originals. Note: If you want to scan multiple originals, place all of the originals on the ADF. 2. Select Scan on the home screen. 3. Select Computer (WSD). 4. Select a computer. 5. Tap x.
User's Guide Scanning Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen.
User's Guide Scanning ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD. Scanning from a Computer Authenticating Users on Epson Scan 2 when Using Access Control When the access control function is enabled for a printer, you need to register a user name and password when scanning using Epson Scan 2.
User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏ Document Size: Select the size of the original you placed. ❏ / (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed.
User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and white scanning for a document that contains images.
User's Guide Scanning ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 6.
User's Guide Scanning 4. Tap Start Setup. 5. Check the SSID and password displayed on the printer's control panel. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect. Note: You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device , and then go to Setup. 6. Enter the password displayed on the printer's control panel on the smart device. 7.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Scanning ❏ Enable the NFC function on your smart device. Only Android 4.0 or later supports NFC. (Near Field Communication) The location and NFC functions vary depending on the smart device. See the documentation provided with your smart device for details. ❏ Installed Epson iPrint on your smart device. Touch your smart device to the printer's N-Mark to install it. ❏ Enable the Wi-Fi Direct on your printer. 1. Place the originals in the printer. 2.
User's Guide Faxing Faxing Before Using Fax Features Check with your administrator that the following settings have been completed.
User's Guide Faxing ❏ To select from the contacts list: Select Contacts and select recipients you want to send. If the recipient you want to send to has not been registered in Contacts yet, tap to register it. ❏ To select from the sent fax history: Select Recent, and then select a recipient. ❏ To select from the list on the Recipient tab: Select a recipient from the list registered in Settings > Contacts Manager > Frequent.
User's Guide Faxing & “Placing Originals” on page 36 & “Menu Options for Faxing” on page 135 & “Checking the Status or Logs for Fax Jobs” on page 148 Sending Faxes Manually After Confirming the Recipient's Status You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting. 1. Place the originals. 2. Select Fax on the home screen. You can send up to 100 pages in one transmission. 3.
User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. When you hear a fax tone, tap x, and then hang up the handset. Note: When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs scanning and sending simultaneously. While sending the fax, you cannot use the other features. 6. When sending is complete, remove the originals.
User's Guide Faxing Related Information & “Storing a Document in the Polling Send/Bulletin Board Box” on page 130 & “Polling Send/Board” on page 145 Registering a Bulletin Board Box 1. Select Fax Box > Polling Send/Board from the home screen. 2. Select one of the boxes named Unregistered Bulletin Board. Note: If a password entry screen is displayed, enter the password. 3. Make settings for the items on the screen.
User's Guide Faxing Related Information & “Placing Originals” on page 36 & “Polling Send/Board” on page 145 & “Checking the Status or Logs for Fax Jobs” on page 148 Various Ways of Sending Faxes Related Information & “Sending Many Pages of a Monochrome Document (Direct Send)” on page 131 & “Sending a Fax Preferentially (Priority Send)” on page 131 & “Sending Faxes in Monochrome at a Specified Time (Send Fax Later)” on page 132 & “Sending Different Size Documents Using ADF (Continuous Scan(ADF))” on page 1
User's Guide Faxing Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax. ❏ Sending a monochrome fax with Direct Send enabled ❏ Sending a color fax ❏ Sending a fax using a connected telephone ❏ Sending a fax sent from the computer 1. Place the originals. 2. Select Fax on the home screen. 3. Specify the recipient. 4. Select the Fax Settings tab, and then tap Priority Send to set this to On.
User's Guide Faxing Related Information & “Placing Originals” on page 36 & “Sending Faxes Automatically Using the Control Panel” on page 126 & “Fax Settings” on page 135 & “Checking the Status or Logs for Fax Jobs” on page 148 Sending Different Size Documents Using ADF (Continuous Scan(ADF)) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes.
User's Guide Faxing Related Information & “Managing Contacts” on page 45 Sending the Same Documents Multiple Times Related Information & “Storing a Fax Without Specifying a Recipient (Store Fax Data)” on page 134 & “Sending Faxes Using the Stored Document Feature” on page 134 Storing a Fax Without Specifying a Recipient (Store Fax Data) Since you can send faxes using documents stored in the printer, you can save the time spent scanning documents when you need to send the same document frequently.
User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. Tap x. Related Information & “Stored Documents” on page 144 Menu Options for Faxing Related Information & “Recipient” on page 135 & “Fax Settings” on page 135 & “More” on page 137 Recipient Keypad Manually enter a fax number. Contacts Select a recipient from the contacts list. You can also add or edit a contact.
User's Guide Faxing ADF 2-Sided Scans both sides of originals placed in the ADF and sends a monochrome fax. Continuous Scan(ADF) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes. See the related information below on this topic. Fax Send Settings Direct Send Sends a monochrome fax while scanning the originals.
User's Guide Faxing More Selecting in Fax on the home screen displays the More menu. Transmission Log You can check the history of sent or received fax jobs. Fax Report Last Transmission Prints a report for the previous fax that was sent or received through polling. Fax Log Prints a transmission report. You can set to print this report automatically using the following menu.
User's Guide Faxing Related Information & “Receiving Faxes by Polling (Polling Receive)” on page 140 & “Setting the Polling Send Box” on page 129 & “Registering a Bulletin Board Box” on page 130 & “Storing a Document in the Polling Send/Bulletin Board Box” on page 130 & “Polling Send/Board” on page 145 & “Storing a Fax Without Specifying a Recipient (Store Fax Data)” on page 134 & “Stored Documents” on page 144 & “Checking the Status or Logs for Fax Jobs” on page 148 & “Checking the Fax Job History” on pag
User's Guide Faxing ❏ Using the line for faxing only (external telephone is not necessary) ❏ Using the line for faxing mainly, and sometimes phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete.
User's Guide Faxing Related Information & “Receiving Faxes by Polling (Polling Receive)” on page 140 & “Receiving Faxes from a Board with a Subaddress (SEP) and Password (PWD) (Polling Receive)” on page 141 Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a document from a fax information service.
User's Guide Faxing 3. When you hear a fax tone, select Send/Receive at the upper right corner of the LCD screen, and then select Receive. Note: When receiving a fax from a fax polling service, and you hear the audio guidance, follow the guidance to make the printer operations. 4. Tap x.
User's Guide Faxing Saving and/or Forwarding Received Faxes to Destinations Other than the Printer The following can be set as destinations. ❏ Computer (PC-FAX reception) ❏ External memory device ❏ Email address ❏ Shared folder on a network ❏ Another fax machine Note: ❏ The fax data is saved as PDF format. ❏ Color documents cannot be forwarded to another fax machine. They are processed as documents that failed to be forwarded.
User's Guide Faxing ❏ : Moves the screen in the direction of the arrows. ❏ : Reduces or enlarges. ❏ : Moves to the previous or the next page. ❏ : Displays menus such as save and forward. ❏ To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons. 6. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions.
User's Guide Faxing preview screen ❏ ❏ : Reduces or enlarges. : Rotates the image to the right by 90 degrees. ❏ ❏ : Moves the screen in the direction of the arrows. : Moves to the previous or the next page. To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons.
User's Guide Faxing Stored Documents Box Displays the stored documents list with stored dates and pages. Tapping one of the stored documents from the list displays the preview screen. Tap Start Sending to go to the fax sending screen, or tap Delete to delete the document while you are previewing. preview screen ❏ ❏ : Reduces or enlarges. : Rotates the image to the right by 90 degrees. ❏ ❏ : Moves the screen in the direction of the arrows. : Moves to the previous or the next page.
User's Guide Faxing There is a Polling Send Box and 10 bulletin boards. You can store up to 100 pages of a single document in monochrome, and one document in each box. Related Information & “Sending Faxes On Demand (Using Polling Send/Bulletin Board Box)” on page 129 Polling Send You can find Polling Send in Fax Box > Polling Send/Board. Polling Send Box Displays the setting items and values in Settings in (Menu). Add Document Displays the screen for the Fax > Fax Settings tab.
User's Guide Faxing Related Information & “Stored Documents” on page 144 & “More” on page 137 & “Checking the Fax Job History” on page 150 Unregistered Bulletin Board You can find Unregistered Bulletin Board in Fax Box > Polling Send/Board. Select one of the Unregistered Bulletin Board boxes. After registering a board, the registered name is displayed on the box instead of Unregistered Bulletin Board. You can register up to 10 bulletin boards.
User's Guide Faxing Check Document Displays the preview screen when a document is in the box. You can print or delete the document while you are previewing. preview screen (Preview menu) See the explanation for Fax Box > Stored Documents. See the explanation for Polling Send > Check Document > (Preview menu). (Menu) Delete Document This item is displayed only when there is a stored document in the box. Deletes the document stored in the box.
User's Guide Faxing c Important: When the inbox is full, receiving faxes is disabled. You should delete the documents from the inbox once they have been checked. Received Fax Save/Forward Setting Unprocessed Status Printing*1 There are received documents waiting to be printed or printing is in progress. Saving in the inbox or the confidential box There are unread received documents in the inbox or the confidential box.
User's Guide Faxing Checking Fax Jobs in Progress You can display the screen to check fax jobs for which processing is incomplete. The following jobs are displayed on the check screen. From this screen, you can also print documents that have not yet been printed, or you can resend documents that have failed to send.
User's Guide Faxing 3. Tap d on the right, and then select Print. The history of sent or received fax jobs is displayed in reverse chronological order. 4. Select a job with from the history list. Check the date, time, and result to determine if it is the document you want print. 5. Tap Print Again to print the document. Sending a Fax from a Computer You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater.
User's Guide Faxing 4. Click Print. When Using FAX Utility for the fist time, a window for registering your information is displayed. Enter the necessary information, and then click OK. FAX Utility uses Nickname to manage fax jobs internally. Other information is automatically added to the cover sheet. Recipient Settings screen of FAX Utility is displayed. 5. Specify a recipient and click Next.
User's Guide Faxing Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created. Note: The following explanation uses Text Edit, a standard Mac OS application as an example. 1. Create the document you want to send by fax in an application. 2. Click Print from the File menu. The application’s Print window is displayed. 3.
User's Guide Faxing 7. Check the recipient settings, and then click Fax. Sending starts. Make sure the name and fax number of the recipient are correct before transmitting. Note: ❏ If you click the printer icon in Dock, the transmission status check screen is displayed. To stop sending, click the data, and then click Delete. ❏ If an error occurs during transmission, the Sending failed message is displayed. Check the transmission records on the Fax Transmission Record screen.
User's Guide Faxing Related Information & “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 175 Canceling the Feature that Saves Incoming Faxes to the Computer You can cancel saving faxes to the computer by using the FAX Utility. For details, see Basic Operations in the FAX Utility help (displayed on the main window). Note: ❏ If there are any faxes that have not been saved to the computer, you cannot cancel the feature that saves faxes on the computer.
User's Guide Faxing Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number) Using the Notification Window (Windows) When you set to notify you the new faxes exist, a notification window is displayed near the task bar for each the fax. 1. Check the notification screen displayed on your computer screen.
User's Guide Replacing Ink Supply Units and Other Consumables Replacing Ink Supply Units and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel 1. Press the button on the control panel. 2. Select Printer Status.
User's Guide Replacing Ink Supply Units and Other Consumables Ink Supply Unit Codes Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed. The following are the codes for genuine Epson ink supply units.
User's Guide Replacing Ink Supply Units and Other Consumables ❏ After bringing an ink supply unit inside from a cold storage site, allow it to warm up at room temperature for at least 12 hours before using it. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink supply units; otherwise you cannot print. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
User's Guide Replacing Ink Supply Units and Other Consumables ❏ The ink in the ink supply units supplied with your printer is partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and therefore these ink supply units may print fewer pages compared to subsequent ink supply units. ❏ For best results, use up ink supply unit within two years of installation.
User's Guide Replacing Ink Supply Units and Other Consumables accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a userserviceable part. Note: When it is full, you cannot print until the maintenance box is replaced to avoid ink leakage. However, non-printing features are available.
User's Guide Replacing Ink Supply Units and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Select plain papers or Envelope as the Paper Type setting on the Main tab. 4. Select Grayscale. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6.
User's Guide Replacing Ink Supply Units and Other Consumables 7. Click Print in Black in the window displayed. Temporarily Printing with Black Ink - Mac OS Note: To use this feature through a network, connect with Bonjour. 1. Click the printer icon in the Dock. 2. Cancel the job. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
User's Guide Replacing Ink Supply Units and Other Consumables Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced. ❏ To maintain the quality of the print head, black ink is also consumed. Options Description Yes Select to use a mixture of color inks to create black.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer.
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Paper Cassette” on page 30 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the paper cassette 1. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab. 4. Follow the on-screen instructions.
User's Guide Maintaining the Printer 2. Select Settings on the home screen. 3. Select Maintenance > Print Head Alignment. 4. Select one of the alignment menus. ❏ Ruled Line Alignment: Select this if vertical ruled lines appear misaligned. ❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals. 5. Follow the on-screen instructions to print an alignment pattern. 6. Follow the on-screen instructions to align the print head.
User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the paper source that you want to clean. 2. Select Settings on the home screen. 3. Select Maintenance > Paper Guide Cleaning. 4.
User's Guide Maintaining the Printer 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. c Important: ❏ Using a dry cloth may damage the surface of the roller. ❏ Use the ADF after the roller has dried. 3. Open the document cover.
User's Guide Maintaining the Printer 4. Clean the part that is shown in the illustration. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information & “Using Epson iPrint” on page 88 & “Network Settings” on page 52 Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Access the devices and printers screen in Windows.
User's Guide Network Service and Software Information Starting on Windows Note: For Windows Server operating systems, make sure the Desktop Experience feature is installed. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Network Service and Software Information Application for Configuring Scanning from the Computer (Document Capture Pro) Document Capture Pro* is an application that allows you to configure settings for scanned images sent from the printer to a computer over a network. After checking the scanned image, you can configure various scan settings on the computer such as the file saving format, where to save the scanned image, and the forwarding destination.
User's Guide Network Service and Software Information ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
User's Guide Network Service and Software Information Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. Software Update Tools (Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's manual. Note: Windows Server operating systems are not supported.
User's Guide Network Service and Software Information 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications. 4. Select the items you want to install or update, and then click the install button at the lower right of the screen. c Important: Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide Network Service and Software Information Uninstalling Applications - Windows 1. Press the P button to turn off the printer. 2. Quit all running applications. 3. Open Control Panel: ❏ Windows 10/Windows Server 2016 Right-click the start button or press and hold it, and then select Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel.
User's Guide Network Service and Software Information 3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller. 6. Select the application you want to uninstall, and then click Uninstall.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer error. Turn the power off and on again. If the problem persists, contact Epson Support. ❏ Remove any paper or protective material in the printer and the paper cassette.
User's Guide Solving Problems Error Messages Solutions No dial tone is detected. This problem might be resolved by selecting Settings > General Settings > Fax Settings > Basic Settings > Line Type, and then selecting PBX. If your phone system requires an external access code to get an outside line, set the access code after selecting PBX. Use # (hash) instead of the actual access code when entering an outside fax number. This makes connection more secure.
User's Guide Solving Problems Code Problem Solution 106 Cannot print from the computer due to the access control settings. Contact your printer administrator. 107 User authentication failed. The job has been canceled. ❏ Make sure that the user name and password are correct. ❏ Select Settings > General Settings > System Administration > Security Settings > Access Control. Enable the user restriction function, and then allow the job without an authentication information.
User's Guide Solving Problems Code Problem Solution 301 There is not enough storage space available to save the data in the memory device. ❏ Increase the storage space in the memory device. ❏ Reduce the number of documents. ❏ Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image. 302 The memory device is write-protected. Disable write protection on the memory device. 303 No folder has been created to save the scanned image.
User's Guide Solving Problems Code Problem Solution 323 A communication error has occurred. ❏ Check the Location settings. ❏ Print a network connection report to check if the printer is connected to the network. 324 325 326 A file with the same name already exists in the specified folder. ❏ Delete the file with the same name. There is not enough storage space available in the specified folder. ❏ Increase the storage space in the specified folder. ❏ Change the file name prefix in File Settings.
User's Guide Solving Problems Code Problem Solution 411 A DNS error has occurred. ❏ Select Settings > General Settings > Network Settings > Advanced > TCP/IP, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point. ❏ If the problem cannot be cleared, contact your printer administrator. 412 An authentication error has occurred.
User's Guide Solving Problems Code Problem Solution 428 The destination was wrong or the destination does not exist. Select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings, and then check the settings of the folder selected in Destination.
User's Guide Solving Problems Removing Jammed Paper Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces. The LCD screen displays an animation that shows you how to remove jammed paper. ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
User's Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 Several Sheets of Paper are Fed at a Time When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper.
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. Related Information & “Available Originals for the ADF” on page 36 & “Placing Originals on the ADF” on page 37 & “Cleaning the ADF” on page 168 Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in.
User's Guide Solving Problems Power Turns Off Automatically ❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings. ❏ Select Settings > General Settings > Basic Settings, and then disable the Power Off Timer setting. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode.
User's Guide Solving Problems ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. Re-set the USB connection by following the steps in this manual for changing the connection method to a computer. See the related information link below for details.
User's Guide Solving Problems ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2 Click the printer icon, and then click Print server properties at the top of the window. ❏ Windows Vista/Windows Server 2008 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab.
User's Guide Solving Problems Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item). If the printer is not selected as the default printer, set it as the default printer.
User's Guide Solving Problems Printout Problems Adjusting the Print Quality If you notice a misaligned vertical lines, blurred images, or horizontal banding, adjust the print quality. 1. Load A4-size plain paper in the paper cassette 1. 2. Select Settings on the home screen. 3. Select Maintenance > Print Quality Adjustment. 4. Follow the on-screen instructions to check the printer to improve print quality.
User's Guide Solving Problems ❏ This pattern allows you to perform alignment if you see horizontal banding at regular intervals. Find and select the number for the least separated and overlapping pattern. Related Information & “Loading Paper in the Paper Cassette” on page 30 Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Print Quality Adjustment feature. ❏ When printing on plain paper, print using a higher quality setting.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. Related Information & “Menu Options for Memory Device” on page 86 Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints.
User's Guide Solving Problems & “List of Paper Type” on page 36 & “Paper Handling Precautions” on page 29 Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it.
User's Guide Solving Problems Paper is Smeared During Automatic 2-Sided Printing When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set the print density to lower and the drying time to longer. Related Information & “Printer Settings” on page 50 Printed Photos are Sticky You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
User's Guide Solving Problems ❏ Adjust the margin setting in the application so that it falls within the printable area. Related Information & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 & “Placing Originals on the Scanner Glass” on page 39 & “Cleaning the Scanner Glass” on page 170 & “Printable Area” on page 221 Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer.
User's Guide Solving Problems Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. ❏ When the paper is smeared, lower the copy density setting.
User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Control Panel From the home screen, select Settings > General Settings > Printer Settings > Bidirectional, and then enable it.
User's Guide Solving Problems Run Web Config, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and Preferences from the then add the printer again. Cannot Start Scanning ❏ If you are scanning with the ADF, check that the document cover and ADF cover are closed. ❏ Connect the USB cable securely to the printer and the computer.
User's Guide Solving Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass ❏ Clean the scanner glass. ❏ Remove any trash or dirt that adheres to the original. ❏ Do not press with too much force on the original or the document cover. If you press with too much force, blurring, smudges, and spots may occur. Related Information & “Cleaning the Scanner Glass” on page 170 Straight Lines Appear when Scanning from ADF ❏ Clean the ADF.
User's Guide Solving Problems Related Information & “Application for Scanning Documents and Images (Epson Scan 2)” on page 173 & “Placing Originals” on page 36 Text is Blurred ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.
User's Guide Solving Problems Text is Not Recognized Correctly when Saving as a Searchable PDF ❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. ❏ Check that the original is placed straight. ❏ Use an original with clear text. Text recognition may decline for the following types of originals.
User's Guide Solving Problems Related Information & “Uninstalling Applications” on page 178 & “Installing the Latest Applications” on page 177 Cannot Save Scanned Images to the Shared Folder Checking Messages on the Printer Error messages are displayed on the printer's control panel when an error occurs. Messages Solutions DNS error. Check DNS settings. ❏ Make sure that the address in the contacts list on the printer and the address of the shared folder are the same.
User's Guide Solving Problems Checking the Point where the Error Occurred When saving scanned images to the shared folder, saving process proceeds as following. You can then check the point where the error occurred. Items Operation Error Messages Connecting Connect to the computer from the printer. DNS error. Check DNS settings. Logging on to the computer Log on to the computer with the user name and the password. Authentication error.
User's Guide Solving Problems Windows 7 Home network Work network Public network You can check the network settings on the Control Panel > Network and Sharing Center. Change the Network Place Operations for changing the network place vary depending on the operating system. Related Information & “Changing the Network Place - Windows 10” on page 211 & “Changing the Network Place - Windows 8.
User's Guide Solving Problems 3. Click Network on the PC settings window. 4. Click the connected network on the Network window. 5. Set Find devices and content. Select On to save the scanned images to the shared folder. ❏ Select On (private network) when connecting to a home network or office network. ❏ Select Off (public network) when connecting to a public network. Note: ❏ Find devices and content is displayed when signing in as a administrator.
User's Guide Solving Problems Other Scanning Problems Scanning Speed Is Slow ❏ Lower the resolution, and then scan again. When the resolution is high, scanning may take some time. ❏ The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. ❏ On the Configuration screen which is displayed by clicking the Mode on the Scan tab, the scanning speed may be reduced.
User's Guide Solving Problems ❏ Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or receive calls, contact your telecommunication company. ❏ To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a separate DSL filter to the line. Contact your DSL provider. ❏ If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the printer can send a fax.
User's Guide Solving Problems Cannot Send Faxes ❏ If the user restriction feature has been enabled, a user name and password are required to operate the printer. Contact your administrator if you do not know the password. ❏ If the user restriction feature has been enabled, and you send a fax from a computer, user authentication is performed using the user name and password set in the printer driver. When you cannot send a fax due to an authentication error, contact your administrator.
User's Guide Solving Problems Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information & “Sending Faxes in Monochrome at a Specified Time (Send Fax Later)” on page 132 & “Basic Settings” on page 48 Cannot Receive Faxes ❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider.
User's Guide Solving Problems ❏ If the printer has been set to save received faxes on a memory device, connect the device, in which you have created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the printer's memory. Make sure that the device has enough available memory and is not write protected. ❏ Even though the memory is full, you can send a fax by using one of the following solutions.
User's Guide Solving Problems Related Information & “Fax Settings” on page 135 & “Placing Originals” on page 36 & “Cleaning the Scanner Glass” on page 170 Received Fax Quality Is Poor ❏ Enable the ECM setting on the control panel. ❏ Contact the sender and ask them to send using a higher quality mode. ❏ Reprint the received fax. Select Log from Job/Status to reprint the fax.
User's Guide Solving Problems Answering Machine Cannot Answer Voice Calls On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for your answering machine. Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
User's Guide Solving Problems Memory Device Is not Recognized Enable the memory device in the Memory Device Interface settings on the control panel. Related Information & “Printer Settings” on page 50 Cannot Save Data to a Memory Device ❏ Check that the memory device is not write protected. ❏ Check that the memory device has enough available memory. If the available memory is low, data cannot be saved.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 800 Color ink nozzles: 800 for each color Weight of Paper * Plain Paper 64 to 90 g/m2(17 to 24lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) * Even when the paper thickness is within this range, the paper may not feed in the printer or print result may adversely affected dep
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) Color 200×200 dpi * Page Memory Up to 550 pages (when received ITU-T No.
User's Guide Appendix Functions Network Scanning Remarks Epson Scan 2 IPv4, IPv6 ✓ - Event Manager IPv4 - - Epson Connect (Scan to Cloud) IPv4 ✓ - AirPrint (Scan) IPv4, IPv6 ✓ OS X Mavericks or later ✓ - ADF (2-sided scanning) Fax Supported Send a fax IPv4 ✓ - Receive a fax IPv4 ✓ - AirPrint (Faxout) IPv4, IPv6 ✓ OS X Mountain Lion or later Wi-Fi Specifications Standards IEEE802.11b/g/n*1*2 Frequency Range 2.4 GHz Maximum Radio-Frequency Power Transmitted 19.
User's Guide Appendix *1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference. *2 The connected device should comply with IEEE802.3az standards. Security Protocol IEEE802.1X* IPsec/IP Filtering SSL/TLS HTTPS Server/Client IPPS SMTPS (STARTTLS, SSL/TLS) SNMPv3 * You need to use a device for connection that complies with IEEE802.1X. Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.
User's Guide Appendix Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF*1 version 1.0 or 2.0*2 compliant TIFF 6.0 compliant images as below ❏ RGB full color images (not compressed) ❏ Binary images (not compressed or CCITT encoded) Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels File Size Less than 2 GB Maximum Number of Files JPEG: 9990*3 TIFF: 999 *1 Design rule for Camera File system.
User's Guide Appendix Dimensions Storage ❏ Width: 425 mm (16.7 in.) ❏ Depth*1: 535 mm (21.1 in.) ❏ Height: 457 mm (18.0in.) Printing ❏ Width: 425 mm (16.7 in.) ❏ Depth: 578 mm (22.8 in.) ❏ Height: 549 mm (21.6in.) Weight*2 Approx. 23.0 kg (50.7 lb) *1 With the output tray installed. *2 Without the ink supply units and the power cord. Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0.9 to 0.5 A 0.
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F). Environmental Specifications for Ink Supply Units Storage Temperature -30 to 40 °C (-22 to 104 °F)* Freezing Temperature -13 °C (8.
User's Guide Appendix Installing the Optional Units Optional Paper Cassette Unit Code The following is the code for the optional paper cassette unit. Optional Cassette Unit (C12C932871) Installing the Optional Paper Cassette Units ! Caution: ❏ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation. Otherwise, the power cord may be damaged resulting in fire or electric shock.
User's Guide Appendix 5. Lower the printer onto the optional paper cassette unit. 6. Place the sticker indicating the cassette number. 7. Reconnect the power cord and any other cables, and then plug in the printer. 8. Turn on the printer by pressing the P button. 9. Pull out and reinsert the optional paper cassette unit to check that the optional paper cassette unit is displayed on the Paper Setting screen.
User's Guide Appendix Setting the Optional Paper Cassette Unit in the Printer Driver To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information. Setting the Optional Paper Cassette Unit in the Printer Driver - Windows Note: Log on to your computer as an administrator. 1. Open the Optional Settings tab from the printer properties.
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Appendix German Blue Angel See the following website to check whether or not this printer meets the standards for the German Blue Angel. http://www.epson.de/blauerengel Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
User's Guide Appendix ! Caution: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting. ❏ When lifting the printer, place your hands in the positions shown below. If you lift the printer holding other positions, the printer may fall or you may trap your fingers when placing the printer.
User's Guide Appendix 7. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 8. Close the scanner unit.
User's Guide Appendix 9. Uninstall the optional paper cassette if it is installed. 10. Prepare to pack the printer as shown below. 11. Remove the output tray from the printer. 12. Pack the printer in its box, using the protective materials.
User's Guide Appendix When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Appendix Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.
