User's Guide NPD5810-00 EN
User's Guide Contents Contents Inserting and Removing an External USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Accessing an External USB Device From a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Using an Email Server. . . . . . . . . . . . . . . . . . . . . . 42 Configuring Mail Server. . . . . . . . . . . . . . . . . . . 42 Email Server Setting Items. . . . . . . . . . . . . . . . . 43 Checking an Email Server Connection. . . . . . . .
User's Guide Contents Printing Using the Color Universal Print Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 76 Printing to Emphasize Thin Lines. . . . . . . . . . . . 76 Printing Clear Bar Codes. . . . . . . . . . . . . . . . . . 77 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 77 Menu Options for the Printer Driver. . . . . . . . . . 77 Printing from the PostScript Printer Driver on Windows. . . . . .
User's Guide Contents Receiving Faxes on a Computer. . . . . . . . . . . . . . .163 Saving Incoming Faxes on a Computer. . . . . . . 163 Canceling the Feature that Saves Incoming Faxes to the Computer. . . . . . . . . . . . . . . . . . . 164 Checking for New Faxes (Windows). . . . . . . . . 164 Checking for New Faxes (Mac OS). . . . . . . . . . 165 Network Service and Software Information Application for Configuring Printer Operations (Web Config). . . . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Power and Control Panel Problems. . . . . . . . . . . . 204 Power Does Not Turn On. . . . . . . . . . . . . . . . . 204 Power Does Not Turn Off. . . . . . . . . . . . . . . . . 204 Power Turns Off Automatically. . . . . . . . . . . . . 205 LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 205 Touch Screen Does Not Respond. . . . . . . . . . . .205 Cannot Operate from the Control Panel. . . . . . 205 Cannot Print from a Computer. . . . . . . . . . . . . . .
User's Guide Contents Cannot Make Calls on the Connected Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Answering Machine Cannot Answer Voice Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong. . . . . . 233 Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 234 Slight Electric Shock when Touching the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
User's Guide About This Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra.
User's Guide About This Manual ❏ Microsoft Windows Server 2008 R2 operating system ® ® ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2008 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏ If ink gets into your mouth, see a doctor right away.
User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire. ❏ Do not move the print head by hand; otherwise, you may damage the printer.
User's Guide Important Instructions ❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate. Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.
User's Guide Printer Basics Printer Basics Part Names and Functions A ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF. B ADF edge guides Feeds originals straight into the printer. Slide to the edges of the originals. C ADF input tray Feeds originals automatically. D ADF output tray Holds originals ejected from the ADF. E Paper cassette 1 or Paper cassette (C1) Loads paper. F Paper cassette 2 (C2) Optional paper cassette unit. Loads paper.
User's Guide Printer Basics A Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. B Paper support Supports loaded paper. C Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. D Rear paper feed (B) Loads paper. E Output tray Holds the ejected paper. F Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. G Paper cassette Loads paper.
User's Guide Printer Basics A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Control panel Operates the printer. You can change the angle of the control panel. D External interface USB port Connects memory devices.
User's Guide Printer Basics A Scanner unit (J) Scans placed originals. Open when removing jammed paper inside the printer. B Print head Fires ink. C Ink supply unit tray Sets an ink supply unit. D Front cover (A) Open when replacing ink supply units. E Front cover lock Locks the front cover.
User's Guide Printer Basics A LAN port Connects a LAN cable. B USB port Connects a USB cable. C Service USB port USB port for future use. Do not remove the sticker. D LINE port Connects a phone line. E EXT. port Connects external phone devices. F AC inlet Connects the power cord. G Rear Cover (D) Open when removing jammed paper. H Rear Cover (E) Open when removing jammed paper. I Maintenance box cover (H) Open when replacing the maintenance box.
User's Guide Printer Basics I Pauses the current printing job and allows you to interrupt another job. However, you cannot interrupt a new job from the computer. Press this button again to restart a paused job. J Resets the current settings to user default settings. If user default settings have not been made, resets to the factory default. K Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source. L Displays the Job/Status menu.
User's Guide Printer Basics Icons displayed in the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Displays the Printer Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box. Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu.
User's Guide Printer Basics Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates the number of data items. Related Information & “Network Settings” on page 55 & “Sound:” on page 49 Touch Screen Operations The touchscreen is compatible with the following operations. Tap Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around.
User's Guide Printer Basics Note: Available icons vary depending on the setting item. A Indicates the character count. B Moves the cursor to the input position. C Switches between upper case and lower case or numbers and symbols. D Switches the character type. You can enter alphanumerics and symbols. E Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents. F Enters frequently used email domain addresses or URLs by simply selecting the item.
User's Guide Printer Basics Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Tap on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want to view. ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. A Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 4 steps.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with the Epson universal printer driver.
User's Guide Preparing the Printer Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available. Although some printer drivers allow you to select a better print quality, the printouts are printed using Standard or Normal.
User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) Paper Cassette 1 Plain paper, Copy paper Letterhead Recycled paper Color paper Preprinted paper High quality plain paper Letter*3, A4, Executive*3, B5, A5, SP1 (210×270 mm), 16K (195×270 mm) Legal, 8.
User's Guide Preparing the Printer Media Name Thick paper (91 to 160 g/m2) Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 Rear Paper Feed Letter*3, A4, Executive*3 , B5, A5, SP1 (210×270 mm), 16K (195×270 mm) 90 250 30 Auto, Manual*1*4 Legal, 8.
User's Guide Preparing the Printer Media Name Thick paper (161 to 256 g/m2) Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 Rear Paper Feed Legal, 8.
User's Guide Preparing the Printer ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
User's Guide Preparing the Printer 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper.
User's Guide Preparing the Printer c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the indicated by the symbol inside the edge guide. For thick paper, do not load above the line symbol inside the edge guide. 4. Insert the paper cassette all the way. 5. On the control panel, set the size and type of the paper you loaded in the paper cassette.
User's Guide Preparing the Printer 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide. ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.
User's Guide Preparing the Printer 4. Slide the edge guides to the edges of the paper. 5. On the control panel, set the size and type of the paper you loaded in the rear paper feed. Note: You can also display the paper size and paper type settings screen by pressing the 6. button on the control panel. Slide out the output tray when loading paper longer than A4 size. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Preparing the Printer Load envelopes in the paper cassettewith the flap facing up, and then slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading. ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout.
User's Guide Preparing the Printer List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver PostScript Printer Driver Epson Universal Printer Driver Epson Bright White Ink Jet Paper Plain paper plain papers Plain Plain Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Ultra Glossy - Epson Premium Glossy Photo Paper Prem.
User's Guide Preparing the Printer Even when the original meets the specifications for media that can be placed in the ADF, it may not feed from the ADF or the scan quality may decline depending on the paper properties or quality. c Important: Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the original. Scan these documents on the scanner glass instead. To prevent paper jams, avoid placing the following originals in the ADF.
User's Guide Preparing the Printer 3. Place the originals in the center of the ADF, facing up. c Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning.
User's Guide Preparing the Printer 4. Slide the ADF edge guide to the edge of the originals. Related Information & “Available Originals for the ADF” on page 36 Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting. ❏ Landscape originals: Select Up Direction on the control panel as described below.
User's Guide Preparing the Printer c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the top edge and left edge of the scanner glass is not scanned.
User's Guide Preparing the Printer 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass. Inserting an External USB Device Inserting and Removing an External USB Device 1. Insert an external USB device into the printer. 2. When you have finished using the external USB device, remove the device.
User's Guide Preparing the Printer Windows Select an external USB device in Computer or My Computer. The data on the external USB device is displayed. Note: If you connected the printer to the network without using the software disc or Web Installer, map a USB port as a network drive. Open Run and enter a printer name \\XXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:. Right-click a device icon displayed to assign the network. The network drive appears in Computer or My Computer.
User's Guide Preparing the Printer 4. Tap the authentication method of the email server you are using, and then the settings screen is displayed. c Important: The following authentication methods are available. ❏ Off ❏ POP before SMTP ❏ SMTP-AUTH Contact your internet service provider to confirm the authentication method of the email server.
User's Guide Preparing the Printer Items Explanations POP3 Server Address If you select POP before SMTP as the Email Server Authentication Method, enter the server address of the server that receives the email (POP3 server). POP3 Server Port Number If you select POP before SMTP as the Email Server Authentication Method, enter the port number of the email server that receives the email (POP3 server).
User's Guide Preparing the Printer Messages An error occurred while connecting to SMTP server. Check the followings. SMTP Server Address - DNS Server Explanation This message appears when ❏ Connecting to a DNS server failed ❏ Name resolution for an SMTP server failed An error occurred while connecting to POP3 server. Check the followings.
User's Guide Preparing the Printer Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 200 entries, and you can use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email, and saving a scanned image to a network folder. You can also register contacts in the LDAP server.
User's Guide Preparing the Printer 2. Select Contacts Manager, and then select Register/Delete. 3. Do one of the following. ❏ To register a new group, select Add Entry, and then select Add Group. ❏ To edit a group, select the target group, and then select Edit. ❏ To delete a group, select the target group, select Delete, and then select Yes. You do not have to perform following procedures. 4. When registering a new group, select the type of group you want to register.
User's Guide Preparing the Printer 5. Select frequently used contacts that you want to register, and then select OK. Note: ❏ To deselect a contact, tap it again. ❏ You can search for addresses from the contacts list. Enter the search keyword into the box on the top of the screen. 6. Select Close. Register Contacts on a Computer Using Web Config, you can create a contact list on your computer and import it to the printer. See the Administrator's Guide for details.
User's Guide Preparing the Printer Use This Setting: Load the registered preset. Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below. Settings > General Settings > Basic Settings You cannot change settings that have been locked by your administrator.
User's Guide Preparing the Printer ❏ Power Off If Disconnected Select this setting to turn the printer off after 30 minutes when all network ports including the LINE port are disconnected. This feature may not be available depending on your region. Date/Time Settings: ❏ Date/Time Enter the current date and time. ❏ Daylight Saving Time Select the summer time setting that applies to your area. ❏ Time Difference Enter the time difference between your local time and UTC (Coordinated Universal Time).
User's Guide Preparing the Printer Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings You cannot change settings that have been locked by your administrator. Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper sources. Rear Paper Feed Priority: Select On to give printing priority to paper loaded in the rear paper feed.
User's Guide Preparing the Printer Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back margin of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size setting is incorrect, but this may lower the print speed.
User's Guide Preparing the Printer PCL Menu: ❏ Font Source Resident Select to use a font preinstalled on the printer. Download Select to use a font you have downloaded. ❏ Font Number Select the default font number for the default font source. The available number varies depending on the settings you made. ❏ Pitch Set the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to 99.99 cpi (characters per inch), in 0.01 increments.
User's Guide Preparing the Printer ❏ Binary Select On when printing data that contains binary images. The application may send the binary data even if the printer driver setting is set to ASCII, but you can print the data when this feature is enabled. ❏ PDF Page Size Select the paper size when printing a PDF file. If Auto is selected, the paper size is determined based on the size of the first page. Auto Error Solver: Select an action to perform when a 2-sided printing error or a memory full error occurs.
User's Guide Preparing the Printer USB I/F Timeout Setting: Specify the length of time in seconds that must elapse before ending USB communication with a computer after the printer receives a print job from a PostScript printer driver or PCL printer driver. If the job ending is not clearly defined from a PostScript printer driver or PCL printer driver, it can cause endless USB communication. When this occurs, the printer ends communication after the specified time has elapsed.
User's Guide Preparing the Printer ❏ Proxy Server ❏ Email Server ❏ IPv6 Address ❏ MS Network Sharing ❏ NFC ❏ Link Speed & Duplex ❏ Redirect HTTP to HTTPS ❏ Disable IPsec/IP Filtering ❏ Disable IEEE802.1X Web Service Settings Select the menus on the control panel as described below. Settings > General Settings > Web Service Settings You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect.
User's Guide Preparing the Printer System Administration Select the menu on the control panel as described below. Settings > General Settings > System Administration Administrators use this feature. See the Administrator's Guide for details. Menu Options for Print Counter Select the menus on the control panel as described below. Settings > Print Counter Displays the total number of prints, B&W prints, and color prints from the time you purchased the printer.
User's Guide Preparing the Printer ❏ Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts. Paper Guide Cleaning: Select this feature if there are ink stains on the internal rollers. The printer feeds paper to clean the internal rollers. Periodic Cleaning: The printer automatically performs Print Head Nozzle Check and Print Head Cleaning based on the specific period of time. Select On to maintain premium print quality.
User's Guide Preparing the Printer PS3 Font List: Print a list of fonts that are available for a PostScript printer. PCL Font List: Print a list of fonts that are available for a PCL printer. Network: Displays the current network settings. Menu Options for Contacts Manager Select the menus on the control panel as described below. Settings > Contacts Manager Register/Delete: Register and/or delete contacts for the Fax, Scan to Email, and Scan to Network Folder/FTP menus.
User's Guide Preparing the Printer Menu Options for Authentication Device Status Select the menus on the control panel as described below. Settings > Authentication Device Status Displays the status of the authentication device. Menu Options for Epson Open Platform Information Select the menus on the control panel as described below. Settings > Epson Open Platform Information Displays the status of the Epson Open Platform.
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clinking an item displays Help.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ You can use automatic and manual 2-sided printing. During manual 2-sided printing, flip the paper over to print on the other side when the printer has finished printing the first side. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Printing Basics” on page 61 & “Main Tab” on page 78 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information & “Printing Basics” on page 61 & “Main Tab” on page 78 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
User's Guide Printing Related Information & “Printing Basics” on page 61 & “More Options Tab” on page 79 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 61 & “More Options Tab” on page 79 Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel. Select the job you want to print, and then enter the password.
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. The extension of the saved files is "ecl".
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction. Note: ❏ Automatic is selected as default on the More Options tab.
User's Guide Printing & “More Options Tab” on page 79 Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.
User's Guide Printing Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults.
User's Guide Printing More Options Tab Printing Presets Add/Remove Presets Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print.
User's Guide Printing Monitoring Preferences Allows you to make settings for items on the EPSON Status Monitor 3 window. Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details. Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs. Printer and Option Information You can register user accounts. If access control is set on the printer, you must register your account.
User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click OK to close the printer driver for details. 7. Click Print.
User's Guide Printing Access Control Settings Tab Printer usage may have been restricted by the administrator. Printing is available after registering your account to the printer driver. Contact the administrator for details on your user account. Access Control Settings User Registration Allows you to enter a user name and password. User Name Enter a user name. Password Enter a password.
User's Guide Printing Printing from the Printer Driver on Mac OS Printing Basics Note: Operations differ depending on the application. See the application's help for details. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details ord to expand the print window. 3. Select your printer. 4. Select Print Settings from the pop-up menu.
User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print. Related Information & “Available Paper and Capacities” on page 25 & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 & “List of Paper Type” on page 36 & “Menu Options for Print Settings” on page 88 Printing on 2-Sides You can print on both sides of the paper.
User's Guide Printing Related Information & “Printing Basics” on page 83 & “Menu Options for Two-sided Printing Settings” on page 89 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
User's Guide Printing Print Settings Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting. Related Information & “Printing Basics” on page 83 & “Menu Options for Paper Handling” on page 88 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
User's Guide Printing Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet. Layout Direction Specify the order in which the pages will be printed. Border Prints a border around the pages. Reverse page orientation Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer. Flip horizontally Inverts an image to print as it would appear in a mirror.
User's Guide Printing Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings. PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.
User's Guide Printing Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Print Setup from the File menu. If necessary, click Show Details or d to expand the print window. 3. Select your printer. 4. Select Print Features from the pop-up menu. 5.
User's Guide Printing Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet. Layout Direction Specify the order in which the pages will be printed. Border Prints a border around the pages. Two-Sided Allows you to perform 2-sided printing.
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Printer Features Feature Sets Quality Color Others MediaType Select the type of paper on which you print. Print Quality Select the pint quality you want to use for printing. Color Mode Select whether to print in color or in monochrome.
User's Guide Printing 2. Select Memory Device on the home screen. 3. Select JPEG. The images on the memory device are displayed as thumbnails. to change the Display order or make settings for Select All Images, Cancel Image Selection, and Select Select Group. 4. Select the files you want to print. Selected images have check marks on them. To preview one image, select Single View. You can enlarge the image by using preview the previous or next image. . Use 5.
User's Guide Printing 8. Tap x to start printing. 9. Remove the memory device from the printer. Related Information & “PDF Settings” on page 95 & “TIFF Settings” on page 95 Menu Options for Memory Device Select Memory Device on the printer's home screen to make various print settings for the file on the memory device. JPEG Settings (Options) : Make settings for ordering, selecting, and deselecting image data.
User's Guide Printing ❏ Fix Red-Eye Select On to automatically fix the red-eye effect in photos. Corrections are not applied to the original file, only to the printouts. Depending on the type of photo, parts of the image other than the eyes may be corrected. PDF Settings You can make print settings for PDF format files on your memory devices. (Display order) : Select a sort setting to display the files on the LCD screen.
User's Guide Printing ❏ Fit Frame Select On to crop the photo to fit into the selected photo layout automatically. If the aspect ratio of the image data and the paper size is different, the image is automatically enlarged or reduced so that the short sides match the short sides of the paper. The long side of the image is cropped if it extends beyond the long side of the paper. This feature may not work for panorama photos.
User's Guide Printing 2. Select Wi-Fi Direct. 3. Tap Start Setup. If you have made Wi-Fi settings, the detailed connection information is displayed. Go to step 5. 4. Tap Start Setup. 5. Check the SSID and password displayed on the printer's control panel. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect. Note: You can check the connection method on the Web site.
User's Guide Printing The following screens are subject to change without notice. The contents may vary depending on the product. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos and documents.
User's Guide Printing ❏ Enable Wi-Fi Direct on your printer. See the Administrator's Guide for details. 1. Load paper in the printer. 2. Touch your smart device to the printer's N-Mark. Epson iPrint starts. Note: ❏ The printer may not be able to communicate with the smart device when there are obstacles such as metal between the printer's N-Mark and the smart device. ❏ Administrators may block this feature.
User's Guide Printing 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen. Note: If you do not see your printer, tap All Printers and select your printer. Related Information & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS.
User's Guide Printing 1. Press the button to display Job/Status. 2. Select Active on the Job Status tab. Ongoing print jobs and jobs that are standing by are shown in the list. 3. Select the job that you want to cancel. 4. Select Cancel.
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF. 2. Select Copy on the home screen. 3. Check the settings in Basic Settings tab. Select the setting item to change it as necessary. Note: ❏ If you select Advanced tab, you can make settings such as Multi-Page or Original Type.
User's Guide Copying Related Information & “Copying Basics” on page 102 Copying Multiple Originals onto One Sheet You can copy two or four originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced tab > Multi-Page, and select 2-up or 4-up. You can also specify the layout order and orientation of the original. 3. Tap x.
User's Guide Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped. ❏ Actual Size Copies at 100 % magnification. ❏ A4→A5 and others Automatically enlarges or reduces the original to fit a specific paper size.
User's Guide Copying Multi-Page: Select the copy layout. ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. ❏ 4-up Copies four single-sided originals onto a single sheet in 4-up layout. Select the layout order and the orientation of your original. Original Type: Select the type of your original. Copies in optimal quality to match the type of original.
User's Guide Copying ❏ Sharpness Adjust the outline of the image. ❏ Hue Regulation Adjust the color tone of the skin. Select + to make it cold (increase green) and select - to make it warm (increase red). ❏ Remove Background Adjust the density of the background color. Select + to make it bright (white) and select - to make it dark (black). Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet.
User's Guide Scanning Scanning Scanning Using the Control Panel You can send scanned images from the printer's control panel to the following destinations. Network Folder/FTP You can save the scanned image to a folder on a network. You can specify a shared folder on the computer, created using SMB protocols, or a folder on an FTP sever. Before scanning, you need to set a shared folder or FTP server.
User's Guide Scanning Note: ❏ The scanner and the computer should be connected to the same network. Contact your administrator for the network settings. ❏ If you want to save scanned images to an FTP server, contact the FTP server administrator to confirm the server information. Prepare the following to save scanned images to a shared folder.
User's Guide Scanning 3. Click Change on the Computer Name tab. 4. Click OK after you have changed the computer name. 5. To restart the computer, save all files and close them, and then click OK. 6. Click Close if the System Properties window is displayed. 7. Click Restart Now and restart the computer. This completes "Preparation 1: Check and Change the Computer Name". Next, move on to "Preparation 2: Create a Shared Folder on the Computer".
User's Guide Scanning 8. Select any drive, and then make a folder. ❏ Windows 10/Windows 8.1/Windows 8: Click PC, and then select any drive. Right-click on the drive, and then select New > Folder. ❏ Windows 7: Click Computer, and then select any drive. Right-click on the drive, and then select New > Folder. 9. Name the created folder. Note: The folder name should be 12 characters or less. If the name exceeds 12 characters, the printer may not be able to access the folder depending on your environment.
User's Guide Scanning 23. Click Add below Group or user names. 24. In Enter the object name to select on the Select Users or Groups window, enter the User Name to log on to the computer. 25. Click Check Names. Confirm that the name is underlined, and then click OK. If Name Not Found is displayed, click Cancel and then enter correct user name. Note: Follow the steps below to check the user name. ❏ Windows 10: Right-click the start button or press and hold it, and then select Control Panel > User Account.
User's Guide Scanning & “Registering from a Computer Using a Web Browser” on page 112 You can register contacts from your computer by accessing the printer's configuration screen (Web Config) from a Web browser. You can continue working on the computer after creating the shared folder. Registering from the Control Panel of the Printer You can register contacts from the printer's control panel. 1. Select Settings from the home screen. 2. Select Contacts Manager, and then select Register/Delete. 3.
User's Guide Scanning 3. Click Continue to this website (not recommended). 4. If an administrator password is set on the printer, click Administrator Login and then log on as an administrator by entering the password. If an administrator password is not set on the printer, you do not need to perform this operation. Go to step 5. 5. Click Scan/Copy. 6. Click Contacts. 7. Select a number that has not been used, and then click Edit. 8. Enter necessary information, and then click Apply.
User's Guide Scanning 4. Specify the folder. ❏ To select from frequently used addresses: Select the icons displayed on the screen. ❏ To enter the folder path directly: Select Keyboard. Select Communication Mode, enter the folder path as the Location (Required), and then make other folder settings. Enter the folder path in the following format.
User's Guide Scanning Contacts: Select a folder in which to save the scanned image from the contacts list. You do not need to make location settings when you have selected a folder from the contacts list. Scan Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made. Color Mode: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image.
User's Guide Scanning ❏ Surround Remove the shadows at the edge of the original. ❏ Center Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right. ❏ Erasing Position Select the position to remove the punch holes. ❏ Orientation (Original) Select the orientation of the original.
User's Guide Scanning ❏ To select from the contacts list: Select Contacts, select a contact or a group, and then select Close. You can search for the address from the contacts list. Enter the search keyword into the box at the top of the screen. ❏ To select from the history list: Select History, select a contact, and then select Close. Note: ❏ The number of recipients you selected is displayed on the right of the screen. You can send emails to up to 10 addresses and groups.
User's Guide Scanning 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original. Original Type: Select the type of your original.
User's Guide Scanning ❏ Add Date Add the date to the file name. ❏ Add Time Add the time to the file name. Scanning Using the Settings Registered on the Computer (Document Capture Pro) You can register a series of operations as a job using Document Capture Pro. Registered jobs can be performed from the printer's control panel. If you create the job to save the scanned image to the computer, you can perform the job from the printer and save the scanned image to the computer.
User's Guide Scanning 5. Click OK to return to the Job List screen. The created job is registered in the Job List. 6. Click OK to return to the top screen. Creating and Registering a Job (Mac OS) Note: Operations may vary depending on the operating system and the software version. See the software help for details on using the features. 1. Start Document Capture. 2. Click the icon on the main window. The Job List window is displayed. 3. Click the + icon. The Job Settings window is displayed. 4.
User's Guide Scanning Setting Operation Mode Before scanning, set the operation mode on the control panel to match the computer on which Document Capture Pro is installed. 1. Select Settings from the home screen. 2. Select General Settings > Scan Settings > Document Capture Pro. 3. Select the operation mode. ❏ Client Mode: Select this if Document Capture Pro is installed on Windows or Mac OS. ❏ Server Mode: Select this if Document Capture Pro is installed on a Windows Server.
User's Guide Scanning Related Information & “Placing Originals” on page 36 Scanning to a Memory Device You can save the scanned image to a memory device. 1. Insert a memory device into the printer's external interface USB port. 2. Place the originals. Note: If you want to scan multiple originals or make 2-sided scans, place all of the originals in the ADF. 3. Select Scan on the home screen. 4. Select Memory Device. 5. Set items on Basic Settings such as the save format. 6.
User's Guide Scanning Resolution: Select the scanning resolution. 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original.
User's Guide Scanning File Name: ❏ Filename Prefix Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏ Add Date Add the date to the file name. ❏ Add Time Add the time to the file name. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1.
User's Guide Scanning JPEG/PDF: Select the format in which to save the scanned image. 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original.
User's Guide Scanning Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1. Place the originals. Note: If you want to scan multiple originals, place all of the originals on the ADF. 2. Select Scan on the home screen. 3. Select Computer (WSD). 4. Select a computer. 5. Tap x.
User's Guide Scanning Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen.
User's Guide Scanning ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD. Scanning from a Computer Authenticating Users on Epson Scan 2 when Using Access Control When the access control function is enabled for a printer, you need to register a user name and password when scanning using Epson Scan 2.
User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏ Document Size: Select the size of the original you placed. ❏ / (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed.
User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and white scanning for a document that contains images.
User's Guide Scanning ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 6.
User's Guide Scanning 4. Tap Start Setup. 5. Check the SSID and password displayed on the printer's control panel. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect. Note: You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device , and then go to Setup. 6. Enter the password displayed on the printer's control panel on the smart device. 7.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Scanning ❏ Enable the NFC function on your smart device. Only Android 4.0 or later supports NFC. (Near Field Communication) The location and NFC functions vary depending on the smart device. See the documentation provided with your smart device for details. ❏ Installed Epson iPrint on your smart device. Touch your smart device to the printer's N-Mark to install it. ❏ Enable the Wi-Fi Direct on your printer. 1. Place the originals in the printer. 2.
User's Guide Faxing Faxing Before Using Fax Features Check with your administrator that the following settings have been completed.
User's Guide Faxing ❏ To select from the contacts list: Select Contacts and select recipients you want to send. If the recipient you want to send to has not been registered in Contacts yet, tap to register it. ❏ To select from the sent fax history: Select Recent, and then select a recipient. ❏ To select from the list on the Recipient tab: Select a recipient from the list registered in Settings > Contacts Manager > Frequent.
User's Guide Faxing & “Placing Originals” on page 36 & “Menu Options for Faxing” on page 144 & “Checking the Status or Logs for Fax Jobs” on page 157 Sending Faxes Manually After Confirming the Recipient's Status You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting. 1. Place the originals. 2. Select Fax on the home screen. You can send up to 100 pages in one transmission. 3.
User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. When you hear a fax tone, tap x, and then hang up the handset. Note: When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs scanning and sending simultaneously. While sending the fax, you cannot use the other features. 6. When sending is complete, remove the originals.
User's Guide Faxing Related Information & “Storing a Document in the Polling Send/Bulletin Board Box” on page 139 & “Polling Send/Board” on page 154 Registering a Bulletin Board Box 1. Select Fax Box > Polling Send/Board from the home screen. 2. Select one of the boxes named Unregistered Bulletin Board. Note: If a password entry screen is displayed, enter the password. 3. Make settings for the items on the screen.
User's Guide Faxing Related Information & “Placing Originals” on page 36 & “Polling Send/Board” on page 154 & “Checking the Status or Logs for Fax Jobs” on page 157 Various Ways of Sending Faxes Related Information & “Sending Many Pages of a Monochrome Document (Direct Send)” on page 140 & “Sending a Fax Preferentially (Priority Send)” on page 140 & “Sending Faxes in Monochrome at a Specified Time (Send Fax Later)” on page 141 & “Sending Different Size Documents Using ADF (Continuous Scan(ADF))” on page 1
User's Guide Faxing Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax. ❏ Sending a monochrome fax with Direct Send enabled ❏ Sending a color fax ❏ Sending a fax using a connected telephone ❏ Sending a fax sent from the computer 1. Place the originals. 2. Select Fax on the home screen. 3. Specify the recipient. 4. Select the Fax Settings tab, and then tap Priority Send to set this to On.
User's Guide Faxing Related Information & “Placing Originals” on page 36 & “Sending Faxes Automatically Using the Control Panel” on page 135 & “Fax Settings” on page 144 & “Checking the Status or Logs for Fax Jobs” on page 157 Sending Different Size Documents Using ADF (Continuous Scan(ADF)) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes.
User's Guide Faxing Related Information & “Managing Contacts” on page 46 Sending the Same Documents Multiple Times Related Information & “Storing a Fax Without Specifying a Recipient (Store Fax Data)” on page 143 & “Sending Faxes Using the Stored Document Feature” on page 143 Storing a Fax Without Specifying a Recipient (Store Fax Data) Since you can send faxes using documents stored in the printer, you can save the time spent scanning documents when you need to send the same document frequently.
User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. Tap x. Related Information & “Stored Documents” on page 153 Menu Options for Faxing Related Information & “Recipient” on page 144 & “Fax Settings” on page 144 & “More” on page 146 Recipient Keypad Manually enter a fax number. Contacts Select a recipient from the contacts list. You can also add or edit a contact.
User's Guide Faxing ADF 2-Sided Scans both sides of originals placed in the ADF and sends a monochrome fax. Continuous Scan(ADF) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes. See the related information below on this topic. Fax Send Settings Direct Send Sends a monochrome fax while scanning the originals.
User's Guide Faxing More Selecting in Fax on the home screen displays the More menu. Transmission Log You can check the history of sent or received fax jobs. Fax Report Last Transmission Prints a report for the previous fax that was sent or received through polling. Fax Log Prints a transmission report. You can set to print this report automatically using the following menu.
User's Guide Faxing Related Information & “Receiving Faxes by Polling (Polling Receive)” on page 149 & “Setting the Polling Send Box” on page 138 & “Registering a Bulletin Board Box” on page 139 & “Storing a Document in the Polling Send/Bulletin Board Box” on page 139 & “Polling Send/Board” on page 154 & “Storing a Fax Without Specifying a Recipient (Store Fax Data)” on page 143 & “Stored Documents” on page 153 & “Checking the Status or Logs for Fax Jobs” on page 157 & “Checking the Fax Job History” on pag
User's Guide Faxing ❏ Using the line for faxing only (external telephone is not necessary) ❏ Using the line for faxing mainly, and sometimes phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete.
User's Guide Faxing Related Information & “Receiving Faxes by Polling (Polling Receive)” on page 149 & “Receiving Faxes from a Board with a Subaddress (SEP) and Password (PWD) (Polling Receive)” on page 150 Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a document from a fax information service.
User's Guide Faxing 3. When you hear a fax tone, select Send/Receive at the upper right corner of the LCD screen, and then select Receive. Note: When receiving a fax from a fax polling service, and you hear the audio guidance, follow the guidance to make the printer operations. 4. Tap x.
User's Guide Faxing Saving and/or Forwarding Received Faxes to Destinations Other than the Printer The following can be set as destinations. ❏ Computer (PC-FAX reception) ❏ External memory device ❏ Email address ❏ Shared folder on a network ❏ Another fax machine Note: ❏ The fax data is saved as PDF format. ❏ Color documents cannot be forwarded to another fax machine. They are processed as documents that failed to be forwarded.
User's Guide Faxing ❏ : Moves the screen in the direction of the arrows. ❏ : Reduces or enlarges. ❏ : Moves to the previous or the next page. ❏ : Displays menus such as save and forward. ❏ To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons. 6. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions.
User's Guide Faxing preview screen ❏ ❏ : Reduces or enlarges. : Rotates the image to the right by 90 degrees. ❏ ❏ : Moves the screen in the direction of the arrows. : Moves to the previous or the next page. To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons.
User's Guide Faxing Stored Documents Box Displays the stored documents list with stored dates and pages. Tapping one of the stored documents from the list displays the preview screen. Tap Start Sending to go to the fax sending screen, or tap Delete to delete the document while you are previewing. preview screen ❏ ❏ : Reduces or enlarges. : Rotates the image to the right by 90 degrees. ❏ ❏ : Moves the screen in the direction of the arrows. : Moves to the previous or the next page.
User's Guide Faxing There is a Polling Send Box and 10 bulletin boards. You can store up to 100 pages of a single document in monochrome, and one document in each box. Related Information & “Sending Faxes On Demand (Using Polling Send/Bulletin Board Box)” on page 138 Polling Send You can find Polling Send in Fax Box > Polling Send/Board. Polling Send Box Displays the setting items and values in Settings in (Menu). Add Document Displays the screen for the Fax > Fax Settings tab.
User's Guide Faxing Related Information & “Stored Documents” on page 153 & “More” on page 146 & “Checking the Fax Job History” on page 159 Unregistered Bulletin Board You can find Unregistered Bulletin Board in Fax Box > Polling Send/Board. Select one of the Unregistered Bulletin Board boxes. After registering a board, the registered name is displayed on the box instead of Unregistered Bulletin Board. You can register up to 10 bulletin boards.
User's Guide Faxing Check Document Displays the preview screen when a document is in the box. You can print or delete the document while you are previewing. preview screen (Preview menu) See the explanation for Fax Box > Stored Documents. See the explanation for Polling Send > Check Document > (Preview menu). (Menu) Delete Document This item is displayed only when there is a stored document in the box. Deletes the document stored in the box.
User's Guide Faxing c Important: When the inbox is full, receiving faxes is disabled. You should delete the documents from the inbox once they have been checked. Received Fax Save/Forward Setting Unprocessed Status Printing*1 There are received documents waiting to be printed or printing is in progress. Saving in the inbox or the confidential box There are unread received documents in the inbox or the confidential box.
User's Guide Faxing Checking Fax Jobs in Progress You can display the screen to check fax jobs for which processing is incomplete. The following jobs are displayed on the check screen. From this screen, you can also print documents that have not yet been printed, or you can resend documents that have failed to send.
User's Guide Faxing 3. Tap d on the right, and then select Print. The history of sent or received fax jobs is displayed in reverse chronological order. 4. Select a job with from the history list. Check the date, time, and result to determine if it is the document you want print. 5. Tap Print Again to print the document. Sending a Fax from a Computer You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater.
User's Guide Faxing 4. Click Print. When Using FAX Utility for the fist time, a window for registering your information is displayed. Enter the necessary information, and then click OK. FAX Utility uses Nickname to manage fax jobs internally. Other information is automatically added to the cover sheet. Recipient Settings screen of FAX Utility is displayed. 5. Specify a recipient and click Next.
User's Guide Faxing Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created. Note: The following explanation uses Text Edit, a standard Mac OS application as an example. 1. Create the document you want to send by fax in an application. 2. Click Print from the File menu. The application’s Print window is displayed. 3.
User's Guide Faxing 7. Check the recipient settings, and then click Fax. Sending starts. Make sure the name and fax number of the recipient are correct before transmitting. Note: ❏ If you click the printer icon in Dock, the transmission status check screen is displayed. To stop sending, click the data, and then click Delete. ❏ If an error occurs during transmission, the Sending failed message is displayed. Check the transmission records on the Fax Transmission Record screen.
User's Guide Faxing Related Information & “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 184 Canceling the Feature that Saves Incoming Faxes to the Computer You can cancel saving faxes to the computer by using the FAX Utility. For details, see Basic Operations in the FAX Utility help (displayed on the main window). Note: ❏ If there are any faxes that have not been saved to the computer, you cannot cancel the feature that saves faxes on the computer.
User's Guide Faxing Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number) Using the Notification Window (Windows) When you set to notify you the new faxes exist, a notification window is displayed near the task bar for each the fax. 1. Check the notification screen displayed on your computer screen.
User's Guide Replacing Ink Supply Units and Other Consumables Replacing Ink Supply Units and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel 1. Press the button on the control panel. 2. Select Printer Status.
User's Guide Replacing Ink Supply Units and Other Consumables Ink Supply Unit Codes Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed. The following are the codes for genuine Epson ink supply units.
User's Guide Replacing Ink Supply Units and Other Consumables ❏ Epson recommends using the ink supply unit before the date printed on the package. ❏ For best results, store ink supply unit packages with their bottom down. ❏ After bringing an ink supply unit inside from a cold storage site, allow it to warm up at room temperature for at least 12 hours before using it. ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
User's Guide Replacing Ink Supply Units and Other Consumables ❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the paper type or print quality settings. This is because a mixture of color inks is used to create black. ❏ The ink in the ink supply units supplied with your printer is partly used during initial setup. In order to produce high quality printouts, the print head in your printer will be fully charged with ink.
User's Guide Replacing Ink Supply Units and Other Consumables When a message is displayed prompting you to replace the maintenance box, refer to the animations displayed on the control panel. The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a userserviceable part.
User's Guide Replacing Ink Supply Units and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Select plain papers or Envelope as the Paper Type setting on the Main tab. 4. Select Grayscale. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6.
User's Guide Replacing Ink Supply Units and Other Consumables 7. Click Print in Black in the window displayed. Temporarily Printing with Black Ink - Mac OS Note: To use this feature through a network, connect with Bonjour. 1. Click the printer icon in the Dock. 2. Cancel the job. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
User's Guide Replacing Ink Supply Units and Other Consumables Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced. ❏ To maintain the quality of the print head, black ink is also consumed. Options Description Yes Select to use a mixture of color inks to create black.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer.
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Paper Cassette” on page 30 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the paper cassette 1. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab. 4. Follow the on-screen instructions.
User's Guide Maintaining the Printer 2. Select Settings on the home screen. 3. Select Maintenance > Print Head Alignment. 4. Select one of the alignment menus. ❏ Ruled Line Alignment: Select this if vertical ruled lines appear misaligned. ❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals. 5. Follow the on-screen instructions to print an alignment pattern. 6. Follow the on-screen instructions to align the print head.
User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the paper source that you want to clean. 2. Select Settings on the home screen. 3. Select Maintenance > Paper Guide Cleaning. 4.
User's Guide Maintaining the Printer 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. c Important: ❏ Using a dry cloth may damage the surface of the roller. ❏ Use the ADF after the roller has dried. 3. Open the document cover.
User's Guide Maintaining the Printer 4. Clean the part that is shown in the illustration. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information & “Using Epson iPrint” on page 96 & “Network Settings” on page 55 Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Access the devices and printers screen in Windows.
User's Guide Network Service and Software Information Starting on Windows Note: For Windows Server operating systems, make sure the Desktop Experience feature is installed. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Network Service and Software Information Application for Configuring Scanning from the Computer (Document Capture Pro) Document Capture Pro* is an application that allows you to configure settings for scanned images sent from the printer to a computer over a network. After checking the scanned image, you can configure various scan settings on the computer such as the file saving format, where to save the scanned image, and the forwarding destination.
User's Guide Network Service and Software Information ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
User's Guide Network Service and Software Information Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. Software Update Tools (Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's manual. Note: Windows Server operating systems are not supported.
User's Guide Network Service and Software Information 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications. 4. Select the items you want to install or update, and then click the install button at the lower right of the screen. c Important: Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide Network Service and Software Information Installing a PostScript Printer Driver Installing a PostScript Printer Driver Using USB Interface - Windows 1. Turn off all virus protection applications. 2. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.
User's Guide Network Service and Software Information 7. Click Have Disk, specify the "eppsnt.inf" file that is on the software disc or that you have downloaded from the website, and then click OK. 8. Select your printer, and then click Next. 9. Follow the on-screen instructions for the rest of the installation. Installing a PostScript Printer Driver Using Network Interface Windows 1. Turn off all virus protection applications. 2.
User's Guide Network Service and Software Information 5. Select Create a new port, select Standard TCP/IP Port, and then click Next. Note: For Windows XP/Windows Server 2003 R2/Windows Server 2003, when the Add Standard TCP/IP Printer Port Wizard screen appears, click Next. 6. Enter the printer's IP address, and then click Next. Note: ❏ Select the network icon on the printer's home screen, and then select the active connection method to confirm the printer's IP address.
User's Guide Network Service and Software Information * Since this is a generic printer driver, printing features are limited compared to the printer driver specifically designed for this printer. Connect the printer to the same network as the computer, and then follow the procedure below to install the printer driver. 1. Download the executable file of the driver from the Epson support website. http://www.epson.eu/Support (Europe only) http://support.epson.net/ 2. Double-click the executable file.
User's Guide Network Service and Software Information 6. Uninstall the applications: ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 Click Uninstall/Change or Uninstall. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click Change/Remove or Remove. Note: If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions.
User's Guide Network Service and Software Information ❏ Email Print When you send an email with attachments such as documents or images to an email address assigned to the printer, you can print that email and the attachments from remote locations such as your home or office printer. ❏ Epson iPrint This Application is for iOS and Android, and allows you to print or scan from a smart phone or tablet.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer error. Turn the power off and on again. If the problem persists, contact Epson Support. ❏ Remove any paper or protective material in the printer and the paper cassette.
User's Guide Solving Problems Error Messages Solutions No dial tone is detected. This problem might be resolved by selecting Settings > General Settings > Fax Settings > Basic Settings > Line Type, and then selecting PBX. If your phone system requires an external access code to get an outside line, set the access code after selecting PBX. Use # (hash) instead of the actual access code when entering an outside fax number. This makes connection more secure.
User's Guide Solving Problems Code Problem Solution 101 The memory is full. Try the methods below to reduce the size of the print job. ❏ Lower the print quality and the resolution. ❏ Change the format setting. ❏ Reduce the number of images, letters or fonts used in the print job. 102 Collated printing has failed due to a lack of available memory.
User's Guide Solving Problems Code Problem Solution 109 The received fax was already deleted. - 110 The job was printed on one side only because the paper loaded does not support double sided printing. If you want to perform 2-sided printing, load paper that supports 2-sided printing. 111 Available memory is running low. Try the methods below to reduce the size of the print job. ❏ Lower the print quality and the resolution. ❏ Change the format setting.
User's Guide Solving Problems Code Problem Solution 301 There is not enough storage space available to save the data in the memory device. ❏ Increase the storage space in the memory device. ❏ Reduce the number of documents. ❏ Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image. 302 The memory device is write-protected. Disable write protection on the memory device. 303 No folder has been created to save the scanned image.
User's Guide Solving Problems Code Problem Solution 323 A communication error has occurred. ❏ Check the Location settings. ❏ Print a network connection report to check if the printer is connected to the network. 324 325 326 A file with the same name already exists in the specified folder. ❏ Delete the file with the same name. There is not enough storage space available in the specified folder. ❏ Increase the storage space in the specified folder. ❏ Change the file name prefix in File Settings.
User's Guide Solving Problems Code Problem Solution 411 A DNS error has occurred. ❏ Select Settings > General Settings > Network Settings > Advanced > TCP/IP, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point. ❏ If the problem cannot be cleared, contact your printer administrator. 412 An authentication error has occurred.
User's Guide Solving Problems Code Problem Solution 428 The destination was wrong or the destination does not exist. Select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings, and then check the settings of the folder selected in Destination.
User's Guide Solving Problems Removing Jammed Paper Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces. The LCD screen displays an animation that shows you how to remove jammed paper. ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
User's Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 Several Sheets of Paper are Fed at a Time When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper.
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. Related Information & “Available Originals for the ADF” on page 36 & “Placing Originals on the ADF” on page 37 & “Cleaning the ADF” on page 177 Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in.
User's Guide Solving Problems Power Turns Off Automatically ❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings. ❏ Select Settings > General Settings > Basic Settings, and then disable the Power Off Timer setting. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode.
User's Guide Solving Problems ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. Re-set the USB connection by following the steps in this manual for changing the connection method to a computer. See the related information link below for details.
User's Guide Solving Problems ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2 Click the printer icon, and then click Print server properties at the top of the window. ❏ Windows Vista/Windows Server 2008 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab.
User's Guide Solving Problems Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item). If the printer is not selected as the default printer, set it as the default printer.
User's Guide Solving Problems Printout Problems Adjusting the Print Quality If you notice a misaligned vertical lines, blurred images, or horizontal banding, adjust the print quality. 1. Load A4-size plain paper in the paper cassette 1. 2. Select Settings on the home screen. 3. Select Maintenance > Print Quality Adjustment. 4. Follow the on-screen instructions to check the printer to improve print quality.
User's Guide Solving Problems ❏ This pattern allows you to perform alignment if you see horizontal banding at regular intervals. Find and select the number for the least separated and overlapping pattern. Related Information & “Loading Paper in the Paper Cassette” on page 30 Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Print Quality Adjustment feature. ❏ When printing on plain paper, print using a higher quality setting.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. Related Information & “Menu Options for Memory Device” on page 94 Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints.
User's Guide Solving Problems & “List of Paper Type” on page 36 & “Paper Handling Precautions” on page 29 Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it.
User's Guide Solving Problems Paper is Smeared During Automatic 2-Sided Printing When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set the print density to lower and the drying time to longer. Related Information & “Printer Settings” on page 51 Printed Photos are Sticky You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
User's Guide Solving Problems ❏ Adjust the margin setting in the application so that it falls within the printable area. Related Information & “Loading Paper in the Paper Cassette” on page 30 & “Loading Paper in the Rear Paper Feed” on page 32 & “Placing Originals on the Scanner Glass” on page 39 & “Cleaning the Scanner Glass” on page 179 & “Printable Area” on page 236 Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer.
User's Guide Solving Problems Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏ Clean the paper path. ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. ❏ When the paper is smeared, lower the copy density setting.
User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Control Panel From the home screen, select Settings > General Settings > Printer Settings > Bidirectional, and then enable it.
User's Guide Solving Problems Run Web Config, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and Preferences from the then add the printer again. PostScript Printer Driver Problems Note: The menu items and text on the printer driver vary depending on your computer's environment.
User's Guide Solving Problems ❏ Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2. Check whether or not the printer is recognized when using Windows In Windows, make sure the printer (scanner) is displayed in Scanner and Camera.
User's Guide Solving Problems Straight Lines Appear when Scanning from ADF ❏ Clean the ADF. Straight lines may appear in the image when trash or dirt gets into the ADF. ❏ Remove any trash or dirt that adheres to the original. Related Information & “Cleaning the ADF” on page 177 The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning.
User's Guide Solving Problems Moiré Patterns (Web-Like Shadows) Appear If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image. ❏ On the Advanced Settings tab in Epson Scan 2, set Descreening. ❏ Change the resolution, and then scan again. Related Information & “Application for Scanning Documents and Images (Epson Scan 2)” on page 182 Cannot Scan the Correct Area on the Scanner Glass ❏ Make sure the original is placed correctly against the alignment marks.
User's Guide Solving Problems ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. Related Information & “Application for Scanning Documents and Images (Epson Scan 2)” on page 182 Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2. 1. Start Epson Scan 2 Utility.
User's Guide Solving Problems Messages Solutions DNS error. Check DNS settings. ❏ Make sure that the address in the contacts list on the printer and the address of the shared folder are the same. ❏ If the IP address of the computer is static and is set manually, change the computer name in the network path to the IP address. Example: \\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN ❏ Make sure that the computer is turned on and does not sleep.
User's Guide Solving Problems Items Operation Error Messages Checking the folder to save Check the network path of the shared folder. Communication error. Check the Wi-Fi/ network connection. Checking the file name Check if there is a file with the same name as the file you want to save in the folder. The file name is already in use. Rename the file and scan again. Writing the file Write a new file. Scanned file(s) are too large. Only XX page(s) have been sent.
User's Guide Solving Problems Related Information & “Changing the Network Place - Windows 10” on page 226 & “Changing the Network Place - Windows 8.1” on page 226 & “Changing the Network Place - Windows 8” on page 227 & “Changing the Network Place - Windows 7” on page 227 Changing the Network Place - Windows 10 Note: Sign in as the administrator. 1. Click the Windows mark to display the start menu, and then click the setting icon. 2. On the Settings window, click Network and Internet. 3.
User's Guide Solving Problems Changing the Network Place - Windows 8 Note: Sign in as the administrator. 1. Display the charm by putting the mouse pointer on the bottom-right of the screen, and then click Settings. 2. Click the connected network icon on the Settings window. 3. Right-click the connected network on the Network window, and then click Turn sharing on or off on the displayed menu. 4.
User's Guide Solving Problems Related Information & “Scanning Using Epson Scan 2” on page 128 Cannot Send the Scanned Image by Email Make sure you have configured the email server settings. Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format.
User's Guide Solving Problems ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
User's Guide Solving Problems ❏ Check if you accidentally sent a fax using the subaddress feature. If you select a recipient with a subaddress from the contact list, the fax may be sent using the subaddress feature. ❏ When sending faxes using the subaddress feature, ask the recipient if their fax machine is capable of receiving faxes using the subaddress feature. ❏ When sending faxes using the subaddress feature, check that the subaddress and password are correct.
User's Guide Solving Problems ❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the troubleshooting for information on handling a memory full error. ❏ 200 received documents have been saved in the inbox and the confidential box in total. ❏ The printer's memory is full (100%). ❏ When receiving faxes using the subaddress feature, check that the subaddress and password are correct. Check with the sender that the subaddress and password match.
User's Guide Solving Problems & “Sending Faxes Manually After Confirming the Recipient's Status” on page 137 & “Removing Jammed Paper” on page 202 Sent Fax Quality Is Poor ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Change the Original Type setting on the control panel. If your originals contain both text and photos, select Photo. ❏ Change the Density setting on the control panel.
User's Guide Solving Problems Received Faxes Are Not Printed ❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the printer. ❏ If the printer has been set to save received faxes in the inbox or the confidential box, the received faxes are not automatically printed. Check the Receive Settings.
User's Guide Solving Problems Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer. Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Control panel Select on the home screen, and then enable Quiet Mode.
User's Guide Solving Problems Related Information & “External USB Device Specifications” on page 240 Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information & “Contacting Epson Support” on page 259 Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 800 Color ink nozzles: 800 for each color Weight of Paper * Plain Paper 64 to 90 g/m2(17 to 24lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) * Even when the paper thickness is within this range, the paper may not feed in the printer or print result may adversely affected dep
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) Color 200×200 dpi * Page Memory Up to 550 pages (when received ITU-T No.
User's Guide Appendix Functions Network Scanning Remarks Epson Scan 2 IPv4, IPv6 ✓ - Event Manager IPv4 - - Epson Connect (Scan to Cloud) IPv4 ✓ - AirPrint (Scan) IPv4, IPv6 ✓ OS X Mavericks or later ✓ - ADF (2-sided scanning) Fax Supported Send a fax IPv4 ✓ - Receive a fax IPv4 ✓ - AirPrint (Faxout) IPv4, IPv6 ✓ OS X Mountain Lion or later Wi-Fi Specifications Standards IEEE802.11b/g/n*1*2 Frequency Range 2.4 GHz Maximum Radio-Frequency Power Transmitted 19.
User's Guide Appendix *1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference. *2 The connected device should comply with IEEE802.3az standards. Security Protocol IEEE802.1X* IPsec/IP Filtering SSL/TLS HTTPS Server/Client IPPS SMTPS (STARTTLS, SSL/TLS) SNMPv3 * You need to use a device for connection that complies with IEEE802.1X. PostScript Level 3 Compatibility The PostScript used on this printer is compatible with PostScript Level 3.
User's Guide Appendix Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF*1 version 1.0 or 2.0*2 compliant TIFF 6.0 compliant images as below ❏ RGB full color images (not compressed) ❏ Binary images (not compressed or CCITT encoded) PDF Version 1.
User's Guide Appendix Dimensions Storage ❏ Width: 425 mm (16.7 in.) ❏ Depth*1: 535 mm (21.1 in.) ❏ Height: 457 mm (18.0in.) Printing ❏ Width: 425 mm (16.7 in.) ❏ Depth: 578 mm (22.8 in.) ❏ Height: 549 mm (21.6in.) Weight*2 Approx. 23.0 kg (50.7 lb) *1 With the output tray installed. *2 Without the ink supply units and the power cord. Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0.9 to 0.5 A 0.
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F). Environmental Specifications for Ink Supply Units Storage Temperature -30 to 40 °C (-22 to 104 °F)* Freezing Temperature -13 °C (8.
User's Guide Appendix Font Information Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico Medium, Bold, Italic, Bold Italic CG Omega URW Coronet - Coronet URW Clarendon Condensed - Clarendon Condensed URW Classic Sans Medium, Bold, Itali
User's Guide Appendix Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier 1 Letter Gothic Medium, Bold, Italic Letter Gothic 1 Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS 3 Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times 2 URW Classico Medium, Bold, Italic, Bold Italic CG Omega 3 URW Coronet - Coronet 3 URW Clarendon Condensed - Clarendon Condensed 3
User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW David Medium, Bold HP David 7 URW Narkis Medium, Bold HP Narkis 7 URW Miryam Medium, Bold, Italic HP Miryam 7 URW Koufi Medium, Bold Koufi 8 URW Naskh Medium, Bold Naskh 8 URW Ryadh Medium, Bold Ryadh 8 Bitmap Font Font Name Symbol Set Line Printer 9 OCR/Barcode Bitmap Font (for PCL5 only) Font Name Family Symbol Set OCR A - 10 OCR B - 11 Code39 9.37cpi, 4.
User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Norweg1 0D ✓ ✓ ✓ - - - - - - - - - - Roman Extension 0E - - - - - - - - ✓ - - - - Italian 0I ✓ ✓ ✓ - - - - - - - - - - ECM94-1 0N ✓ ✓ ✓ - - - - - ✓ - - - - Swedis2 0S ✓ ✓ ✓ - - - - - - - - - - ANSI ASCII 0U ✓ ✓ ✓ - - - ✓ ✓ - - - - - UK 1E ✓ ✓ ✓ - - - - - - - - - -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 PsText 10J ✓ ✓ ✓ - - - - - - - - - - IBM-US 10U ✓ ✓ ✓ - - - - - ✓ - - - - IBM-DN 11U ✓ ✓ ✓ - - - - - ✓ - - - - McText 12J ✓ ✓ ✓ - - - - - - - - - - PcMultiling 12U ✓ ✓ ✓ - - - - - ✓ - - - - VeInternati 13J ✓ ✓ ✓ - - - - - - - - - - PcEur858 13U ✓ ✓ ✓ - - - - - - - - - - VeUS 14J ✓ ✓ ✓ -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Pc864Ara 10V - - - - - - - ✓ - - - - - Symbol 19M - - - ✓ - - - - - - - - - Wingdings 579L - - - - ✓ - - - - - - - - ZapfDigbats 14L - - - - - ✓ - - - - - - - OCR A 0O - - - - - - - - - ✓ - - - OCR B 1O - - - - - - - - - - ✓ - - OCR B Extension 3Q - - - - - - - - - - ✓ - - Code3-9 0Y - -
User's Guide Appendix 1. Turn off the printer by pressing the P button, and then unplug the power cord. 2. Disconnect any connected cables. 3. Remove the optional paper cassette unit from its box, and then remove any protective materials. 4. Place the optional paper cassette unit where you want to set up the printer. 5. Lower the printer onto the optional paper cassette unit. 6. Place the sticker indicating the cassette number. 7.
User's Guide Appendix 9. Pull out and reinsert the optional paper cassette unit to check that the optional paper cassette unit is displayed on the Paper Setting screen. Note: When uninstalling the optional paper cassette unit, turn off the printer, unplug the power cord, disconnect any cables, and then perform the installation procedure in reverse. Proceed with the printer driver settings.
User's Guide Appendix Setting the Optional Paper Cassette Unit in the Printer Driver - Mac OS 1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). 2. Set Lower Cassette according to the number of paper cassettes. 3. Click OK. Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.
User's Guide Appendix C642A For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer. ! Caution: ❏ When carrying the printer, lift it using a stable position.
User's Guide Appendix 4. If the printer supports external storage devices, make sure they are not connected. 5. Remove all of the paper from the printer. 6. Make sure there are no originals on the printer. 7. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 8. Close the scanner unit.
User's Guide Appendix 9. Uninstall the optional paper cassette if it is installed. 10. Prepare to pack the printer as shown below. 11. Remove the output tray from the printer. 12. Pack the printer in its box, using the protective materials.
User's Guide Appendix When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Appendix ❏ Arcfour This code illustrates a sample implementation of the Arcfour algorithm. Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that this copyright notice and disclaimer are retained.
User's Guide Appendix Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.) ❏ Product model ❏ Product software version (Click About, Version Info, or a similar button in the product software.
User's Guide Appendix Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (email). Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.
User's Guide Appendix Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
User's Guide Appendix Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.
User's Guide Appendix Province Company Name Address Phone E-mail DKI JAKARTA EAST JAWA BANTEN ESS JAKARTA SUDIRMAN Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav. 3 Jakarta Pusat - DKI JAKARTA 10220 (+6221) 5724335 ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29 Surabaya - Jawa Timur (+6231) 5014949 Ruko Mall WTC Matahari No. 953, SerpongBanten (+6221) 53167051 / 53167052 Komplek Ruko Metro Plaza Block C20 Jl. MT Haryono No 970 Semarang - JAWA TENGAH (+6224) 8313807 / 8417935 Jl. KH.
User's Guide Appendix Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web http://www.epson.com.
User's Guide Appendix Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (+632)441-9030 Web Site: https://www.epson.com.ph/contact E-mail: customercare@epc.epson.som.