User's Guide NPD5965-01 EN
User's Guide Contents Contents Inserting and Removing an External USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Accessing an External USB Device From a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Using an Email Server. . . . . . . . . . . . . . . . . . . . . . 45 Configuring Mail Server. . . . . . . . . . . . . . . . . . . 45 Email Server Setting Items. . . . . . . . . . . . . . . . . 46 Checking an Email Server Connection. . . . . . . .
User's Guide Contents Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard). . . . . . . . . . . . . . 74 Making Settings Individually for Printer's Fax Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Setting Receive Mode. . . . . . . . . . . . . . . . . . . . . 76 Making Settings When You Connect an External Phone Device. . . . . . . . . . . . . . . . . . . . 78 Making Print Settings to Receive Faxes. . . . . . . .
User's Guide Contents Making Operation Settings for the Mac OS Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 155 Printing from the PostScript Printer Driver on Mac OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Menu Options for the PostScript Printer Driver 157 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . 158 Printing Files from a Memory Device. . . . . . . . . . 158 Printing JPEG Files from a Memory Device. . . .
User's Guide Contents Maintenance Box Code. . . . . . . . . . . . . . . . . . . . .227 Maintenance Box Handling Precautions. . . . . . . . 227 Replacing a Maintenance Box. . . . . . . . . . . . . . . . 227 Temporarily Printing with Black Ink. . . . . . . . . . . 228 Temporarily Printing with Black Ink Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .228 Temporarily Printing with Black Ink - Windows 229 Conserving Black Ink when the Black Ink Is Low (for Windows Only). . . . . . . . . . . . .
User's Guide Contents Adjusting the Print Quality. . . . . . . . . . . . . . . . 267 Adjusting Print Quality per Paper. . . . . . . . . . . 268 Printout is Scuffed or Color is Missing. . . . . . . .269 Banding or Unexpected Colors Appear. . . . . . . 270 Colored Banding Appears at Intervals of Approximately 3.3 cm. . . . . . . . . . . . . . . . . . . .270 Blurry Prints, Vertical Banding, or Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .271 Print Quality is Poor. . . . . . . . . . . . . . .
User's Guide Contents Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 295 Printer Specifications. . . . . . . . . . . . . . . . . . . . 295 Scanner Specifications. . . . . . . . . . . . . . . . . . . 296 Interface Specifications. . . . . . . . . . . . . . . . . . . 296 Fax Specifications. . . . . . . . . . . . . . . . . . . . . . .296 Network Function List. . . . . . . . . . . . . . . . . . . 297 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
User's Guide About This Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. Related Information & Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra.
User's Guide About This Manual ❏ Microsoft Windows Server 2012 operating system ® ® ® ® ❏ Microsoft Windows Server 2008 operating system ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2008 R2 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏ If ink gets into your mouth, see a doctor right away.
User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire. ❏ Do not move the print head by hand; otherwise, you may damage the printer.
User's Guide Important Instructions ❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate. Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.
User's Guide Printer Basics Printer Basics Part Names and Functions A ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF. B ADF edge guides Feeds originals straight into the printer. Slide to the edges of the originals. C ADF input tray Feeds originals automatically. D ADF output tray Holds originals ejected from the ADF. E Paper cassette 1 (C1) Loads paper. F Paper cassette 2 (C2) Loads paper. G Paper cassette 3 (C3) Optional paper cassette unit.
User's Guide Printer Basics A Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. B Paper support Supports loaded paper. C Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. D Rear paper feed (B) Loads paper. E Output tray Holds the ejected paper. F Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. G Paper cassette Loads paper.
User's Guide Printer Basics A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Control panel Operates the printer. You can change the angle of the control panel. D External interface USB port Connects memory devices.
User's Guide Printer Basics A Scanner unit (J) Scans placed originals. Open when removing jammed paper inside the printer. B Print head Fires ink. C Ink supply unit tray Sets an ink supply unit. D Front cover (A) Open when replacing ink supply units. E Front cover lock Locks the front cover.
User's Guide Printer Basics A LAN port Connects a LAN cable. B USB port Connects a USB cable. C Service USB port USB port for future use. Do not remove the sticker. D LINE port Connects a phone line. E EXT. port Connects external phone devices. F AC inlet Connects the power cord. G Rear Cover (D) Open when removing jammed paper. H Rear Cover (E) Open when removing jammed paper. I Maintenance box cover (H) Open when replacing the maintenance box.
User's Guide Printer Basics A Turns the printer on or off. Unplug the power cord after checking that the power light is off. B Displays the home screen. C Displays the Help screen. You can check solutions to problems from here. D Logs off from the printer when Access Control is enabled. When Access Control is disabled, this is also disabled. E Pauses the current printing job and allows you to interrupt another job. However, you cannot interrupt a new job from the computer.
User's Guide Printer Basics A Indicates items that have been setup for the printer as icons. Select each icon to check the current settings or access each setting menu. B Displays each menu. You can add or change the sequence. C Indicates an ongoing job and the printer's status. Select message to display the Job/Status menu. Displays the date and time when the printer is not working or there are no errors. D Switch tabs. E Indicates the setting items.
User's Guide Printer Basics Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sound menu from this screen. This is the shortcut for the following menu. Settings > General Settings > Basic Settings > Sound Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down.
User's Guide Printer Basics Slide Hold and move the items around. Pinch in Zoom in or zoom out of the preview image on the control panel. Pinch out Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact, make network settings, and so on. Note: Available icons vary depending on the setting item. A Indicates the character count. B Moves the cursor to the input position. C Switches between upper case and lower case or numbers and symbols.
User's Guide Printer Basics F Enters frequently used email domain addresses or URLs by simply selecting the item. G Enters a space. H Enters character. I Deletes a character to the left. Job/Status Screen Configuration Press the button to display the Job/Status menu. You can check the status of the printer or the jobs. A Switches the displayed lists. B Filter the jobs by functional. C When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed.
User's Guide Printer Basics ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. A Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 4 steps. B Returns to the previous step. C Indicates your progress through the current step. The animation repeats when the progress bar reaches the end. D Moves to next step.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Note: The paper size displayed differs depending on the driver. Genuine Epson Paper Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ Genuine Epson paper is not available when printing with the Epson universal printer driver. ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 ~ Paper Cassette 3 Rear Paper Feed Epson Matte Paper-Heavyweight A4 50 – 20 – Epson Double-Sided Matte Paper A4 20 – 20 – Paper suitable for printing photos Media Name Size Loading Capacity (Sheets) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 ~ Paper Cassette 3 Rear Paper Feed Epson Ultra Glossy Photo Paper A4, 13×18 cm (5×7 in.
User's Guide Preparing the Printer Plain papers Media Name Size Loading Capacity (Sheets) Paper Cassette 1 Plain paper, Copy paper Letterhead Recycled paper Color paper Preprinted paper Letter*3, A4, Executive*3, B5, A5, SP1 (210×270 mm), 16K (195×270 mm) Legal, Indian-Legal, 8.
User's Guide Preparing the Printer Thick papers Media Name Thick paper (91 to 160 g/m2) Size Loading Capacity (Sheets) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 ~ Paper Cassette 3 Rear Paper Feed Letter*2, A4, Executive*2 , B5, A5, SP1 (210×270 mm), 16K (195×270 mm) 90 250 30 Legal, 8.
User's Guide Preparing the Printer Envelopes Media Name Envelope Size Loading Capacity (Envelopes) 2-Sided Printing Paper Cassette 1 Paper Cassette 2 ~ Paper Cassette 3 Rear Paper Feed Envelope #10, Envelope DL, Envelope C6 10 – 10 – Envelope C4 – – 1 – Related Information & “Part Names and Functions” on page 16 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper.
User's Guide Preparing the Printer Related Information & “Printer Specifications” on page 295 Loading Paper in the Paper Cassette Note: If the optional paper cassette unit is installed, do not pull out two paper cassettes at the same time. 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.
User's Guide Preparing the Printer Note: When using paper larger than A4 size, extend the paper cassette. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper. c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the indicated by the 4. symbol inside the edge guide. For thick paper, do not load above the line symbol inside the edge guide.
User's Guide Preparing the Printer 5. On the control panel, set the size and type of the paper you loaded in the paper cassette. Note: You can also display the paper size and paper type settings screen by pressing the 6. Slide out the output tray when loading paper longer than A4 size.
User's Guide Preparing the Printer 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide. ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.
User's Guide Preparing the Printer 4. Slide the edge guides to the edges of the paper. 5. On the control panel, set the size and type of the paper you loaded in the rear paper feed. Note: You can also display the paper size and paper type settings screen by pressing the 6. button on the control panel. Slide out the output tray when loading paper longer than A4 size. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Preparing the Printer Loading Envelopes and Precautions Load envelopes in the center of the rear paper feed short edge first with the flap facing down, and slide the edge guides to the edges of the envelopes. Load envelopes in the paper cassettewith the flap facing up, and then slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading.
User's Guide Preparing the Printer Loading Long Papers Only use the rear paper feed to load long paper. Before loading paper in the printer, cut the paper to the size you want to print. Select User-Defined as the paper size setting. ❏ Make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems. ❏ Long paper cannot be held in the output tray. Prepare a box and so on to make sure that paper does not fall on the floor. ❏ Do not touch paper that is being fed or ejected.
User's Guide Preparing the Printer Placing Originals Place originals on the scanner glass or the ADF. You can scan multiple originals and both sides of the originals at the same time with the ADF. Available Originals for the ADF * Available Paper Sizes A6, A5, Half Letter*, B5, Executive, 16K, A4, Letter, Legal, 8.5×13 in* Paper Type Plain paper, High-quality plain paper, Recycled paper Paper Thickness (Weight of Paper) 64 to 95 g/m2 Loading Capacity 50 sheets or 5.
User's Guide Preparing the Printer 2. Slide the ADF edge guide. 3. Place the originals in the center of the ADF, facing up.
User's Guide Preparing the Printer c Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. 4. Slide the ADF edge guide to the edge of the originals.
User's Guide Preparing the Printer Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting. ❏ Landscape originals: Select Up Direction on the control panel as described below. Copy > Advanced > Orientation (Original) > Up Direction Place the originals on the ADF in the direction of the arrow. ❏ Portrait originals: Select Left Direction on the control panel as described below.
User's Guide Preparing the Printer 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the top edge and left edge of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 4. Close the cover gently. c Important: Do not apply too much force to the scanner glass or the document cover.
User's Guide Preparing the Printer Inserting an External USB Device Inserting and Removing an External USB Device 1. Insert an external USB device into the printer. 2. When you have finished using the external USB device, remove the device.
User's Guide Preparing the Printer Note: If you connected the printer to the network without using the software disc or Web Installer, map a USB port as a network drive. Open Run and enter a printer name \\XXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open:. Right-click a device icon displayed to assign the network. The network drive appears in Computer or My Computer. Mac OS Select a corresponding device icon. The data on the external USB device is displayed.
User's Guide Preparing the Printer 4. Tap the authentication method of the email server you are using, and then the settings screen is displayed. c Important: The following authentication methods are available. ❏ Off ❏ POP before SMTP ❏ SMTP-AUTH Contact your internet service provider to confirm the authentication method of the email server.
User's Guide Preparing the Printer Items Explanations POP3 Server Address If you select POP before SMTP as the Email Server Authentication Method, enter the server address of the server that receives the email (POP3 server). POP3 Server Port Number If you select POP before SMTP as the Email Server Authentication Method, enter the port number of the email server that receives the email (POP3 server).
User's Guide Preparing the Printer Messages An error occurred while connecting to SMTP server. Check the followings. SMTP Server Address - DNS Server Explanation This message appears when ❏ Connecting to a DNS server failed ❏ Name resolution for an SMTP server failed An error occurred while connecting to POP3 server. Check the followings.
User's Guide Preparing the Printer Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 2000 entries, and you can use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email, and saving a scanned image to a network folder. You can also use contacts in the LDAP server.
User's Guide Preparing the Printer 5. Enter the information of the address to register. Enter the required items, and then make other settings if necessary. Note: When entering a fax number, enter an external access code at the beginning of the fax number if your phone system is PBX and you need the access code to get an outside line. If the access code has been set in the Line Type setting, enter a hash (#) instead of the actual access code.
User's Guide Preparing the Printer Registering Frequently Used Contacts When you register frequently used contacts, the contacts are displayed at the top of the screen where you specify the address. 1. Select Settings on the home screen. 2. Select Contacts Manager, and then select Frequent. 3. Select the type of contact you want to register. 4. Select Edit. Note: To edit the order of the contacts, select Sort. 5. Select frequently used contacts that you want to register, and then select OK.
User's Guide Preparing the Printer Setting a Shared Folder You can save the scanned image and the results of faxing to a specified folder on a network. You can specify a shared folder on the computer, created using SMB protocols, or a folder on an FTP sever. Note: ❏ The printer and the computer should be connected to the same network. If your organization has a printer administrator, contact the administrator for the network settings.
User's Guide Preparing the Printer 2. On the Control Panel window, click Network and Internet. 3. On the Network and Internet window, click Network and Sharing Center. 4. On the Network and Sharing Center window, click Change advanced sharing settings. 5. On the Advanced sharing settings window, select Turn on file and printer sharing on the File and printer sharing. Click Save changes and close the window. If it is already selected, click Cancel and close the window. 6.
User's Guide Preparing the Printer 11. Select Sharing tab. The network path for the shared folder is displayed. This path is necessary when registering contacts on the printer, make sure you write it down or copy and save it. 12. Click OK or Close to close the window. Note: The folder icon does not change after sharing. Shared is displayed as the State on the folders window.
User's Guide Preparing the Printer Registering Your Favorite Settings as a Preset You can register frequently used copy, fax, and scan settings as presets. You can register up to 50 entries. If you cannot edit the presets, they may have been locked by the administrator. Contact your printer administrator for assistance. To register a preset, select Presets from the home screen, select Add New, and then select the feature for which you want to register a preset.
User's Guide Preparing the Printer LCD Brightness: Adjust the brightness of the LCD screen. Sound: Adjust the volume and select the type of the sound. Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations. The LCD screen turns black when the setting time passes. Power Off Timer: Your product may have this feature or the Power Off Settings feature depending on the location of purchase.
User's Guide Preparing the Printer Edit Home: Change the layout of the icons on the LCD screen. You can also add, remove, and move icons. Wall Paper: Change the background color of the LCD screen. Operation Time Out: Select On to return to the initial screen when no operations have been performed for the specified time. When user restrictions have been applied and no operations are performed for the specified time, you are logged out and returned to the initial screen.
User's Guide Preparing the Printer ❏ Other Error Notice: Select On to display an error message when the selected paper size or type does not match the loaded paper. Paper Setup Auto Display: Select On to display the Paper Setting screen when loading paper in the paper source. If you disable this feature, you cannot print from an iPhone or iPad using AirPrint. Printing Language: Select the printing language for the USB interface or the network interface.
User's Guide Preparing the Printer ❏ Ink Save Mode Select On to save ink by reducing the print density. ❏ Print Order Last Page on Top Starts printing from the first page of a file. First Page on Top Starts printing from the last page of a file. ❏ Number of Copies Set the number of copies to print. ❏ Binding Margin Select the binding position. ❏ Auto Paper Ejection Select On to eject paper automatically when printing is stopped during a print job. ❏ 2-Sided Printing Select On to perform 2-sided printing.
User's Guide Preparing the Printer ❏ CR Function Select the line feed command when printing with a driver from a specific operating system. ❏ LF Function Select the line feed command when printing with a driver from a specific operating system. ❏ Paper Source Assign Set the assignment for the paper source select command. When 4 is selected, the commands are set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as compatible with the HP LaserJet 4000, 5000, and 8000.
User's Guide Preparing the Printer Quiet Mode: Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level. Ink Drying Time: Select the ink drying time you want to use when performing 2-sided printing. The printer prints the other side after printing one side. If your printout is smeared, increase the time setting.
User's Guide Preparing the Printer Network Status: Displays or prints the current network settings. ❏ Wired LAN/Wi-Fi Status ❏ Wi-Fi Direct Status ❏ Email Server Status ❏ Print Status Sheet Connection Check: Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem. Advanced: Make the following detailed settings.
User's Guide Preparing the Printer http://www.epsonconnect.eu (Europe only) Google Cloud Print Services: Displays whether the printer is registered and connected to Google Cloud Print services. When you have registered, you can change the following settings. ❏ Enable/Disable ❏ Unregister For details on registering to Google Cloud Print services, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.
User's Guide Preparing the Printer Settings > General Settings > System Administration Contacts Manager: You can make the following settings for contacts. Register/Delete: Register and/or delete contacts for the Fax, Scan to Email, and Scan to Network Folder/FTP menus. Frequent: Register frequently used contacts to access them quickly. You can also change the order of the list. Print Contacts: Print your contact list. View Options: Change the way the contact list is displayed.
User's Guide Preparing the Printer ❏ Protection of Personal Data Access Control: Select On to restrict product features. This requires users to log into the product control panel with their user name and password before they can use control panel features. In Accept Unknown User Jobs, you can select whether or not to allow jobs that do not have the necessary authentication information. Admin Settings: ❏ Admin Password Set, change, and clear an administrator password.
User's Guide Preparing the Printer Displays the approximate level of the ink and service life of the maintenance box. is displayed, ink is running low or the maintenance box is nearly full. When When to replace the item as ink is expended or the maintenance box is full. is displayed, you need Menu Options for Maintenance Select the menus on the control panel as described below. Settings > Maintenance Print Quality Adjustment: Select this feature if there are any problems with your printouts.
User's Guide Preparing the Printer Select the language used on the LCD screen. Menu Options for Printer Status/Print Select the menus on the control panel as described below. Settings > Printer Status/Print Print Status Sheet: Configuration Status Sheet: Print information sheets showing the current printer status and settings. Supply Status Sheet: Print information sheets showing the status of consumables. Usage History Sheet: Print information sheets showing the usage history of the printer.
User's Guide Preparing the Printer Search Options: Change the method for searching contacts. Menu Options for User Settings Select the menus on the control panel as described below. Settings > User Settings You cannot change settings that have been locked by your administrator. You can change the default settings of the following menus.
User's Guide Preparing the Printer Saving Power - Control Panel 1. Select Settings on the home screen. 2. Select General Settings > Basic Settings. 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏ Select Sleep Timer or Power Off Timer, and then make settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
User's Guide Fax Settings Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏ Complete the Fax Setting Wizard, which is required to make basic settings. Set the following as necessary.
User's Guide Fax Settings Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to the printer, use a second RJ-11 (6P2C) phone cable. Depending on the area, a phone cable may be included with the printer. If it is included, use that cable. You may need to connect the phone cable to an adapter provided for your country or region. Note: Remove the cap from the EXT.
User's Guide Fax Settings Note: If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter. Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.
User's Guide Fax Settings 1. Remove the cap from the EXT. port on the back of the printer. 2. Connect the phone device and the EXT. port with a phone cable.
User's Guide Fax Settings Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3. Select Fax on the home screen. 4. Pick up the handset. The connection is established when x(Send) is enabled as the following screen.
User's Guide Fax Settings 1. Make sure the printer is connected to the phone line. Note: Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone line before starting the wizard. 2. Select Settings on the home screen on the printer's control panel, and then select General Settings > Fax Settings > Fax Setting Wizard. 3. On the Confirmation screen, tap Proceed. The wizard begins. 4.
User's Guide Fax Settings Note: ❏ If there are any errors reported, follow the instructions on the report to solve them. ❏ If the Select Line Type screen is displayed, select the line type. - When you are connecting the printer to a PBX phone system or terminal adapter, select PBX. - When you are connecting the printer to a standard phone line, select PSTN, and then select Do Not Detect on the Confirmation screen displayed.
User's Guide Fax Settings Usage of Manual Mode Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap x. Next, hang up the handset. ❏ If the ringing is for a voice call: You can answer the phone as normal. Receiving Faxes Using only a Connected Telephone When Remote Receive is set, you can receive faxes by simply entering the Start Code.
User's Guide Fax Settings Related Information & “Making Settings to Use an Answering Machine” on page 78 & “Usage of Manual Mode” on page 77 Making Settings When You Connect an External Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine. 1. Select Settings on the home screen on the printer's control panel.. 2. Select General Settings > Fax Settings > Basic Settings. 3. Set Receive Mode to Auto. 4.
User's Guide Fax Settings & “Basic Settings Menu” on page 94 Making Print Settings to Receive Faxes Making Paper Source Settings to Receive Faxes (For Models with Two or More Paper Sources) You can set the paper sources used for printing received documents and fax reports. By default, all of the paper sources are enabled for fax printing. Use this feature if you do not want to use paper in a specific paper source for fax printing. 1. Select Settings on the home screen on the printer's control panel. 2.
User's Guide Fax Settings ❏ Saving and forwarding faxes received from unspecified partners - the features to save and forward received faxes without conditions ❏ Saving and forwarding faxes received from specific partners - the features to save and forward received faxes with conditions Related Information & “Features to Save and Forward Received Faxes Without Condition” on page 80 & “Features to Save and Forward Received Faxes With Condition” on page 83 Features to Save and Forward Received Faxes Without
User's Guide Fax Settings 2. Select General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/ Forward. When a message is displayed, check the content, and then tap OK. 3. Make the settings below depending on the saving and forwarding destinations. The following options can be used at the same time. ❏ To save received faxes to the Inbox: A Select Save to Inbox to set this to On. B If a message is displayed, check the content, and then select OK.
User's Guide Fax Settings ❏ To forward received faxes to emails, shared folders, and other fax machines: A Select Forward. B Select Yes. To print the documents automatically while forwarding them, select Yes and Print instead. C Select Add Entry, and then select forwarding destinations from the contacts list. You can specify up to five forwarding destinations. D Tap Close to finish selecting forwarding destinations, and then tap Close.
User's Guide Fax Settings & “Setting a Shared Folder” on page 52 & “Features to Save and Forward Received Faxes Without Condition” on page 80 & “Making Save to Computer Setting to Receive Faxes” on page 87 & “Making Save to Computer Setting to Also Print on the Printer to Receive Faxes” on page 87 & “Making Save to Computer Setting not to Receive Faxes” on page 88 & “Save/Forward Settings Menu” on page 89 Features to Save and Forward Received Faxes With Condition You can receive faxes from specified partn
User's Guide Fax Settings 4. Select the Name box and enter the name you want to register. 5. Select the Condition(s) box to make a condition setting. ❏ Sender Fax Number match: If the incoming fax number matches the conditions you selected in this item, the printer saves and forwards the received faxes. Select the Sender Fax Number match condition and enter the fax number (max. 20 digits) by selecting the Fax Number box.
User's Guide Fax Settings ❏ To save received faxes to an external memory device: A Insert a memory device into the printer's external interface USB port. B Select Save to Memory Device. C Tap Save to Memory Device to set this to On. D Check the message that is displayed, and then tap Create. A folder for saving received documents is created in the memory device.
User's Guide Fax Settings E Tap OK. 10. Select OK, then select OK again to return to the Save/Forward Settings screen. 11. Select the registered box for which you made a condition setting, and then select Enable. This is the end of making conditional saving and forwarding settings to receive faxes. 12. Select Common Settings as necessary. For details, see the explanation for Common Settings in the Save/Forward Settings menu.
User's Guide Fax Settings Making Settings to Send and Receive Faxes on a Computer To send and receive faxes on a client computer, FAX Utility must be installed on the computer connected by network or USB cable . Enabling Sending Faxes from a Computer Set up the following using Web Config. 1. Access Web Config, click the Fax tab, and then click Send Settings > Basic. 2. Select Use for the PC to FAX Function. Note: The default setting value of the PC to FAX Function is Use.
User's Guide Fax Settings Making Save to Computer Setting not to Receive Faxes To set the printer not to save received faxes on the computer, change the settings on the printer. Note: You can also change the settings using the FAX Utility. However, if there are any faxes that have been unsaved to the computer, the feature does not work. 1. Select Settings on the home screen on the printer's control panel. 2. Select General Settings > Fax Settings > Receive Settings. 3.
User's Guide Fax Settings Settings > General Settings > Fax Settings > Send Settings Note: On the Web Config screen, you can find the menu below: Fax tab > Send Settings > Basic Item Description Quick memory send The quick memory send feature starts sending the fax when the printer finishes scanning the first page. If you do not enable this feature, the printer starts sending after saving all of the scanned images to memory.
User's Guide Fax Settings Item Description Save to Inbox Saves received faxes to the printer's Inbox. Up to 200 documents can be saved. Note that saving 200 documents may not be possible depending on the usage conditions such as the file size of saved documents, and using of multiple fax saving features at a time. Though the received faxes are not automatically printed, you can view them on the printer's screen and print only the ones you need.
User's Guide Fax Settings To switch between enabling or disabling the conditions, tap anywhere in the box except for Item Description Name Enter name of the condition. Condition(s) Select the conditions and make the settings. . ❏ Sender Fax Number match: When the sender fax number matches, the received fax is saved and forwarded. ❏ Subaddress(SUB) perfect match: When the subaddress (SUB) matches perfectly, the received fax is saved and forwarded.
User's Guide Fax Settings Item Description Transmission Report Prints a transmission report automatically after you save or forward a received fax. Selecting Print on Error prints a report only when you save or forward a received fax and an error occurs.
User's Guide Fax Settings Item Description Auto Reduction Prints received faxes with large-size documents reduced to fit on the paper in the paper source. Reducing may not always be possible depending on the received data. If this is turned off, large documents are printed at their original size on multiple sheets, or a blank second page may be ejected.
User's Guide Fax Settings Related Information & “Making Print Settings to Receive Faxes” on page 79 Report Settings Menu You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Report Settings Note: On the Web Config screen, you can find the menu below: Fax tab > Report Settings Item Description Forwarding Report Prints a report after forwarding a received fax document. Select Print to print every time a document is forwarded.
User's Guide Fax Settings Item Description Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. ECM Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise. If this is disabled, you cannot send or receive documents in color.
User's Guide Fax Settings Item Description Rejection Fax ❏ Rejection Fax: Select options to reject receiving junk faxes. ❏ Rejection Number List: If the other party's phone number is in the rejection number list, set whether to reject the incoming faxes. ❏ Fax Header Blank: If the other party's phone number is blocked, set whether to reject receiving the faxes. ❏ Unregistered Contacts: If the other party's phone number is not in the contacts, set whether to reject receiving the faxes.
User's Guide Fax Settings Check Fax Connection You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Check Fax Connection Note: You cannot display this menu on the Web Config screen. Selecting Check Fax Connection checks that the printer is connected to the phone line and ready for fax transmission. You can print the check result on A4 size plain paper.
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Ethernet Connection Connect the printer to a hub with an Ethernet cable. See Administrator's Guide to assign a static IP address.
User's Guide Network Settings Wi-Fi Connection Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.
User's Guide Network Settings Related Information & “Connecting to an iPhone or iPad (iOS devices) using Wi-Fi Direct” on page 101 & “Connecting to Android Devices using Wi-Fi Direct” on page 104 & “Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 106 Connecting to a Computer We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
User's Guide Network Settings Connecting to a Smart Device Connecting to a smart device over a wireless router You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.
User's Guide Network Settings 4. Tap iOS. The QR code is displayed on the printer's control panel. 5. On your iPhone or iPad, start the standard Camera app, and then scan the QR code displayed on the printer's control panel.
User's Guide Network Settings Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or earlier. Also, you cannot connect using an app for scanning QR codes. If you cannot connect, scroll the screen on the printer's control panel, and then select Other OS Devices. See the related information link below for details on connecting. 6. Tap the message displayed on the smart device's screen. 7. Tap Join. 8. On the printer's control panel, select Next. 9.
User's Guide Network Settings See the information displayed on the printer's control panel to select the printer. 12. On the printer's control panel, select Complete. For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
User's Guide Network Settings 4. Tap Android. 5. On the smart device, start Epson iPrint. 6. On the Epson iPrint screen, tap Printer is not selected.. 7. Select the printer that you want to connect to.
User's Guide Network Settings See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices. See the related information link below for connecting. 8. When the device connection approval screen is displayed, select Approve. 9.
User's Guide Network Settings 4. Tap Other OS Devices. The Network Name(SSID) and Password for Wi-Fi Direct for the printer are displayed.
User's Guide Network Settings 5. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 6. On the printer's control panel, select Next.
User's Guide Network Settings 7. On the smart device, start Epson iPrint. 8. On the Epson iPrint screen, tap Printer is not selected.. 9. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. 10. On the printer's control panel, select Complete. For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
User's Guide Network Settings Making Wi-Fi Settings from the Printer You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using. If you know the information for the wireless router such as SSID and password, you can make settings manually. If the wireless router supports WPS, you can make settings by using push button setup.
User's Guide Network Settings 5. Select the SSID for the wireless router. Note: ❏ If the SSID you want to connect to is not displayed on the printer’s control panel, tap Search Again to update the list. If it is still not displayed, tap Enter Manually, and then enter the SSID directly. ❏ If you do not know the SSID, check if it is written on the label of the wireless router. If you are using the wireless router with its default settings, use the SSID written on the label. 6. Enter the password.
User's Guide Network Settings 5. Hold down the [WPS] button on the wireless router until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the wireless router, see the documentation provided with your wireless router for details. 6. Tap Start Setup. 7. Close the screen. The screen automatically closes after a specific length of time. Note: If connection fails, restart the wireless router, move it closer to the printer, and try again.
User's Guide Network Settings 5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the wireless router within two minutes. Note: See the documentation provided with your wireless router for details on entering a PIN code. 6. Tap Start Setup. 7. Close the screen. The screen automatically closes after a specific length of time if you do not select Close.
User's Guide Network Settings ❏ TCP/IP ❏ Auto Select when you are using an access point at home or you are allowing the IP address to be acquired automatically by DHCP. ❏ Manual Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment. ❏ Proxy Server ❏ Do Not Use Select when you are using the printer in a home network environment.
User's Guide Network Settings ❏ Redirect HTTP to HTTPS ❏ Enable Enables the redirect function for HTTP to HTTPS. ❏ Disable Disables the redirect function for HTTP to HTTPS. ❏ Disable IPsec/IP Filtering Disables the IPsec/IP filtering function if you cannot connect to the printer because of the security settings. ❏ Disable IEEE802.1X Disables the IEEE802.1X function if you cannot connect to the printer because of the security settings.
User's Guide Network Settings 2. Select General Settings > Network Settings > Network Status. 3. To check the information, select the menus that you want to check. ❏ Wired LAN/Wi-Fi Status Displays the network information (device name, connection, signal strength, and so on) for Ethernet or WiFi connections. ❏ Wi-Fi Direct Status Displays whether Wi-Fi Direct is enabled or disabled, and the SSID, password and so on for Wi-Fi Direct connections.
User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b.
User's Guide Network Settings E-1 Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device. ❏ Make sure your hub or other network device is turned on. ❏ If you want to connect the printer by Wi-Fi, make Wi-Fi settings for the printer again because it is disabled. E-2, E-3, E-7 Solutions: ❏ Make sure your wireless router is turned on. ❏ Confirm that your computer or device is connected correctly to the wireless router.
User's Guide Network Settings E-5 Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings. ❏ WEP-64 bit (40 bit) ❏ WEP-128 bit (104 bit) ❏ WPA PSK (TKIP/AES)* ❏ WPA2 PSK (TKIP/AES)* ❏ WPA (TKIP/AES) ❏ WPA2 (TKIP/AES) * WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal. E-6 Solutions: ❏ Check if MAC address filtering is disabled.
User's Guide Network Settings E-9 Solutions: Check the following. ❏ Devices are turned on. ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website.
User's Guide Network Settings Related Information & “Making Advanced Network Settings” on page 113 E-12 Solutions: Check the following. ❏ Other devices on the network are turned on. ❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them manually. ❏ The network addresses for other devices (subnet mask and default gateway) are the same. ❏ The IP address does not conflict with other devices.
User's Guide Network Settings Related Information & “Making Advanced Network Settings” on page 113 & “Connecting to a Computer” on page 100 Message on the Network Environment Message Solution *Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID). The same SSID may be set on several wireless router. Check the settings on the wireless router, and change the SSID. The Wi-Fi environment needs to be improved.
User's Guide Network Settings Replacing or Adding New Wireless Routers If the SSID changes due to the replacement of a wireless router, or a wireless router is added and a new network environment is established, re-set the Wi-Fi settings. Related Information & “Changing the Connection Method to a Computer” on page 123 Changing the Connection Method to a Computer Using the installer and re-set up in a different connection method.
User's Guide Network Settings Changing the Network Connection to Ethernet from the Control Panel Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel. 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Wired LAN Setup. 3. Tap Start Setup. 4. Check the message, and then close the screen. The screen automatically closes after a specific length of time. 5. Connect the printer to a router using an Ethernet cable.
User's Guide Network Settings Note: You can also set up from the Network tab > Wi-Fi Direct on Web Config for the following settings. ❏ Enabling or disabling Wi-Fi Direct (simple AP) ❏ Changing network name (SSID) ❏ Changing password ❏ Restoring the Wi-Fi Direct (simple AP) settings Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Tap 2. Select Router. on the home screen. The network status is displayed. 3. Tap Change Settings. 4.
User's Guide Network Settings 5. Select Disable Wi-Fi Direct. 6. Tap the Disable the settings. 7. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time. 8. Close the Network Connection Settings screen. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Select Settings on the home screen. 2.
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ You can use automatic and manual 2-sided printing. During manual 2-sided printing, flip the paper over to print on the other side when the printer has finished printing the first side. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Printing Basics” on page 127 & “Main Tab” on page 144 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information & “Printing Basics” on page 127 & “Main Tab” on page 144 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
User's Guide Printing Related Information & “Printing Basics” on page 127 & “More Options Tab” on page 145 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 127 & “More Options Tab” on page 145 Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel. Select the job you want to print, and then enter the password.
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. The extension of the saved files is "ecl".
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction. Note: ❏ Automatic is selected as default on the More Options tab.
User's Guide Printing & “More Options Tab” on page 145 Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.
User's Guide Printing Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs.
User's Guide Printing More Options Tab Printing Presets Add/Remove Presets Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print.
User's Guide Printing Monitoring Preferences Allows you to make settings for items on the EPSON Status Monitor 3 window. Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details. Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs. Printer and Option Information You can register user accounts. If access control is set on the printer, you must register your account.
User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click OK to close the printer driver for details. 7. Click Print.
User's Guide Printing Access Control Settings Tab Printer usage may have been restricted by the administrator. Printing is available after registering your account to the printer driver. Contact the administrator for details on your user account. Access Control Settings User Registration Allows you to enter a user name and password. User Name Enter a user name. Password Enter a password.
User's Guide Printing Printing from the Printer Driver on Mac OS Printing Basics Note: Operations differ depending on the application. See the application's help for details. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details ord to expand the print window. 3. Select your printer. 4. Select Print Settings from the pop-up menu.
User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print. Related Information & “Available Paper and Capacities” on page 27 & “Loading Paper in the Paper Cassette” on page 32 & “Loading Paper in the Rear Paper Feed” on page 34 & “List of Paper Type” on page 38 & “Menu Options for Print Settings” on page 154 Printing on 2-Sides You can print on both sides of the paper.
User's Guide Printing Related Information & “Printing Basics” on page 149 & “Menu Options for Two-sided Printing Settings” on page 155 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
User's Guide Printing Print Settings Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting. Related Information & “Printing Basics” on page 149 & “Menu Options for Paper Handling” on page 154 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
User's Guide Printing Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet. Layout Direction Specify the order in which the pages will be printed. Border Prints a border around the pages. Reverse page orientation Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in fixed direction in the printer. Flip horizontally Inverts an image to print as it would appear in a mirror.
User's Guide Printing Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings. PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.
User's Guide Printing Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Print Setup from the File menu. If necessary, click Show Details or d to expand the print window. 3. Select your printer. 4. Select Print Features from the pop-up menu. 5.
User's Guide Printing Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet. Layout Direction Specify the order in which the pages will be printed. Border Prints a border around the pages. Two-Sided Allows you to perform 2-sided printing.
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Printer Features Feature Sets Quality Color Others MediaType Select the type of paper on which you print. Print Quality Select the pint quality you want to use for printing. Color Mode Select whether to print in color or in monochrome.
User's Guide Printing 2. Select Memory Device on the home screen. 3. Select JPEG. The images on the memory device are displayed as thumbnails. to change the Display order or make settings for Select All Images, Cancel Image Selection, and Select Select Group. 4. Select the files you want to print. Selected images have check marks on them. To preview one image, select Single View. You can enlarge the image by using preview the previous or next image. . Use 5.
User's Guide Printing 8. Tap x to start printing. 9. Remove the memory device from the printer. Related Information & “PDF Settings” on page 161 & “TIFF Settings” on page 161 Menu Options for Memory Device Select Memory Device on the printer's home screen to make various print settings for the file on the memory device. JPEG Settings (Options) : Make settings for ordering, selecting, and deselecting image data.
User's Guide Printing ❏ Fix Red-Eye Select On to automatically fix the red-eye effect in photos. Corrections are not applied to the original file, only to the printouts. Depending on the type of photo, parts of the image other than the eyes may be corrected. PDF Settings You can make print settings for PDF format files on your memory devices. (Display order) : Select a sort setting to display the files on the LCD screen.
User's Guide Printing ❏ Fit Frame Select On to crop the photo to fit into the selected photo layout automatically. If the aspect ratio of the image data and the paper size is different, the image is automatically enlarged or reduced so that the short sides match the short sides of the paper. The long side of the image is cropped if it extends beyond the long side of the paper. This feature may not work for panorama photos.
User's Guide Printing Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings.
User's Guide Printing 3. On your Android device, install the Epson Print Enabler plug-in from Google Play. 4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen. Note: If you do not see your printer, tap All Printers and select your printer.
User's Guide Printing Canceling Ongoing or Queued Jobs Note: You can also cancel the ongoing jobs by tapping y on the printer's control panel. 1. Press the button to display Job/Status. 2. Select Active on the Job Status tab. Ongoing print jobs and jobs that are standing by are shown in the list. 3. Select the job that you want to cancel. 4. Select Cancel.
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF. 2. Select Copy on the home screen. 3. Check the settings in Basic Settings tab. Select the setting item to change it as necessary. Note: ❏ If you select Advanced tab, you can make settings such as Multi-Page or Original Type.
User's Guide Copying Related Information & “Copying Basics” on page 166 Copying Multiple Originals onto One Sheet You can copy two or four originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced tab > Multi-Page, and select 2-up or 4-up. You can also specify the layout order and orientation of the original. 3. Tap x.
User's Guide Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped. ❏ Actual Size Copies at 100 % magnification. ❏ A4→A5 and others Automatically enlarges or reduces the original to fit a specific paper size.
User's Guide Copying Multi-Page: Select the copy layout. ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. ❏ 4-up Copies four single-sided originals onto a single sheet in 4-up layout. Select the layout order and the orientation of your original. Original Type: Select the type of your original. Copies in optimal quality to match the type of original.
User's Guide Copying ❏ Sharpness Adjust the outline of the image. ❏ Hue Regulation Adjust the color tone of the skin. Select + to make it cold (increase green) and select - to make it warm (increase red). ❏ Remove Background Adjust the density of the background color. Select + to make it bright (white) and select - to make it dark (black). Binding Margin: Select the binding position, margin, and orientation of your original for 2-sided copy.
User's Guide Scanning Scanning Scanning Using the Control Panel You can send scanned images from the printer's control panel to the following destinations. Network Folder/FTP You can save the scanned image to a folder on a network. You can specify a shared folder on the computer, created using SMB protocols, or a folder on an FTP sever. Before scanning, you need to set a shared folder or FTP server.
User's Guide Scanning Note: ❏ Before you use this feature, make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. ❏ You can check destination before scanning. Select Settings > General Settings > Scan Settings, and then enable Confirm Recipient. 1. Place the originals. Note: If you want to scan multiple originals or make a 2-sided scan, place all of the originals on the ADF. 2.
User's Guide Scanning ❏ Location (Required) Enter a folder path in which to save the scanned image. ❏ User Name Enter a user name for the specified folder. ❏ Password Enter a password for the specified folder. ❏ Connection Mode Select the connection mode. ❏ Port Number Enter a port number. Contacts: Select a folder in which to save the scanned image from the contacts list. You do not need to make location settings when you have selected a folder from the contacts list.
User's Guide Scanning Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original. Original Type: Select the type of your original. Density: Select the contrast of the scanned image. Remove Shadow: Remove the shadows of the original that appear in the scanned image.
User's Guide Scanning Note: ❏ Before you use this feature, make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. ❏ You can check destination before scanning. Select Settings > General Settings > Scan Settings, and then enable Confirm Recipient. 1. Place the originals. Note: If you want to scan multiple originals or make 2-sided scans, place all of the originals in the ADF. 2.
User's Guide Scanning Color Mode: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image. ❏ Compression Ratio Select how much to compress the scanned image. ❏ PDF Settings When you have selected PDF as the save format setting, use these settings to protect PDF files. To create a PDF file that requires a password when opening, set Document Open Password.
User's Guide Scanning ❏ Erasing Position Select the position to remove the punch holes. ❏ Orientation (Original) Select the orientation of the original. Subject: Enter a subject for the email in alphanumeric characters and symbols. Attached File Max Size: Select the maximum file size that can be attached to the email. File Name: ❏ Filename Prefix Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏ Add Date Add the date to the file name.
User's Guide Scanning 1. Start Document Capture Pro. 2. Click Job Settings on the top screen. The Job List is displayed. 3. Click New Job. The Job Settings screen is displayed. 4. Make job settings on the Job Settings screen. ❏ Job Name: Enter the name of the job you want to register. ❏ Scan Settings: Make scan settings such as the size of the originals or the resolution. ❏ Save Settings: Set the saving destination, the saving format, the naming rules of the files, and so on.
User's Guide Scanning Set the Computer Name to Display on the Printer's Control Panel You can set the computer name (alphanumeric) to display on the printer's control panel using Document Capture Pro. Note: Operations may vary depending on the operating system and the software version. See the software help for details on using the features. 1. Start Document Capture Pro. 2. On the menu bar of the main screen, select Option > Network Scanning Settings.
User's Guide Scanning 4. Select Select Computer., and then select the computer on which you created the job in Document Capture Pro. Note: ❏ The printer's control panel displays up to 100 computers on which Document Capture Pro is installed. ❏ If you have selected Option > Network Scanning Settings, and enabled Protect with password in Document Capture Pro or Document Capture, enter a password. ❏ If Server Mode is set as the operation mode, you do not need to perform this step. 5. Select Select Job.
User's Guide Scanning Basic Menu Options for Scanning to a Memory Device Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image. ❏ Compression Ratio Select how much to compress the scanned image. ❏ PDF Settings When you have selected PDF as the save format setting, use these settings to protect PDF files.
User's Guide Scanning ❏ Surround Remove the shadows at the edge of the original. ❏ Center Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right. ❏ Erasing Position Select the position to remove the punch holes. ❏ Orientation (Original) Select the orientation of the original.
User's Guide Scanning 8. Tap x. Related Information & “Placing Originals” on page 39 Basic Menu Options for Scanning to the Cloud Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome. JPEG/PDF: Select the format in which to save the scanned image. 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original.
User's Guide Scanning ❏ Center Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the punch holes that appear in the scanned image. You can specify the area to erase the punch holes by entering a value in the box on the right. ❏ Erasing Position Select the position to remove the punch holes. ❏ Orientation (Original) Select the orientation of the original. Scanning Using WSD Note: ❏ This feature is only available for computers running Windows 10/Windows 8.
User's Guide Scanning Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen.
User's Guide Scanning ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7. Check that an icon with the printer's name on the network is displayed. Select the printer name when using with WSD. Scanning from a Computer Authenticating Users on Epson Scan 2 when Using Access Control When the access control function is enabled for a printer, you need to register a user name and password when scanning using Epson Scan 2.
User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏ Document Size: Select the size of the original you placed. ❏ / (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed.
User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and white scanning for a document that contains images.
User's Guide Scanning ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 6.
User's Guide Scanning The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution.
User's Guide Faxing Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏ Other necessary Fax Settings are complete If your organization has a printer administrator, contact your administrator to check the status or conditions of the connection and settings. See "Related Information" below to make settings.
User's Guide Faxing 3. Specify the recipient. You can send the same monochrome fax to up to 200 recipients. However, a color fax can only be sent to one recipient at a time. ❏ To enter manually: Select Keypad, enter a fax number on the screen displayed, and then tap OK. - To add a pause (pause for three seconds during dialing), enter a hyphen(-). - If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the beginning of the fax number.
User's Guide Faxing 6. When sending is complete, remove the originals. Note: ❏ If the fax number is busy or there is some problem, the printer automatically redials after one minute. ❏ To cancel sending, tap y. ❏ It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the printer is sending a fax in color, you cannot use the other features.
User's Guide Faxing Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically. 1. Place the originals. You can send up to 100 pages in one transmission. 2. Pick up the handset of the connected telephone, and then dial the recipient's fax number using the phone.
User's Guide Faxing 1. Select Fax Box > Polling Send/Board from the home screen. 2. Select Polling Send, tap , and then select Settings. Note: If a password entry screen is displayed, enter the password. 3. Make the appropriate settings, such as Notify Send Result. Note: If you set a password in Box Open Password, you will be asked to enter the password from the next time you open the box. 4. Select OK.
User's Guide Faxing Storing a Document in the Polling Send/Bulletin Board Box 1. Select Fax Box on the home screen, and then select Polling Send/Board. 2. Select Polling Send or one of the bulletin board boxes that have already been registered. If the password entry screen is displayed, enter the password to open the box. 3. Tap Add Document. 4. On the fax top screen that is displayed, check the fax settings, and then tap x to scan and store the document.
User's Guide Faxing Related Information & “Placing Originals” on page 39 & “Sending Faxes Automatically Using the Control Panel” on page 191 & “Fax Settings” on page 206 Sending a Fax Preferentially (Priority Send) You can send an urgent document ahead of the other faxes waiting to be sent. Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax.
User's Guide Faxing B Tap Send Fax Later to set this to On. C Tap the Time box, enter the time you want to send the fax, and then select OK. D Select OK to apply the settings. You can also make settings such as the resolution and the sending method as necessary. 5. Send the fax. Note: To cancel the fax, cancel it from .
User's Guide Faxing Sending a Fax with a Subaddress(SUB) and Password(SID) You can send faxes to the confidential boxes or the relay boxes in the recipient's fax machine when the recipient's fax machine has the feature to receive confidential faxes or relay faxes. The recipients can receive them securely, or can forward them to specified fax destinations. 1. Place the originals. 2. Select Fax on the home screen. 3. Select Contacts and select a recipient with a registered subaddress and password.
User's Guide Faxing After storing a document is complete, you can preview the scanned image by selecting Fax Box > Stored Documents and then tapping the box for the document, or you can delete it by tapping for the document. on the right of the box Related Information & “Placing Originals” on page 39 & “Stored Documents” on page 211 & “Checking the Status or Logs for Fax Jobs” on page 214 Sending Faxes Using the Stored Document Feature 1.
User's Guide Faxing To check the status of the fax settings, you can print a Fax Settings List by selecting Fax > > Fax Settings List. (More) > Fax Report See "Related Information" below to make settings. Related Information & “Making Settings Individually for Printer's Fax Features” on page 76 Receiving Incoming Faxes There are two options in Receive Mode.
User's Guide Faxing Receiving Faxes With an External Phone Device A printer with an external phone device works as follows. ❏ When the answering machine answers within the number of rings set in Rings to Answer: - If the ringing is for a fax: The printer automatically switches to receive faxes. - If the ringing is for a voice call; The answering machine can receive voice calls and record voice messages.
User's Guide Faxing 4. Tap the Polling Receive box to set this to On. 5. Tap Close, and then tap Close again. 6. Enter the fax number. Note: If you cannot manually enter a fax number, Direct Dialing Restrictions in Security Settings is set to On. Select fax recipients from the contacts list or the sent fax history. 7. Tap x.
User's Guide Faxing 4. Tap Polling Receive to set this to On. 5. Tap Close, and then tap Close again. 6. Select Contacts, and then select the contact with the registered subaddress (SEP) and password (PWD) to match the destination board. 7. Tap x.
User's Guide Faxing ❏ Another fax machine Note: ❏ The fax data is saved as PDF format. ❏ Color documents cannot be forwarded to another fax machine. They are processed as documents that failed to be forwarded. ❏ You can print the save/forward conditions set in the printer. Select Fax on the home screen, and then select Fax Report > Conditional Save/Forward list. (More) > ❏ If your organization has a printer administrator, contact the administrator to set or change the save/forward conditions.
User's Guide Faxing 6. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions. c Important: If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have already read or printed. Related Information & “Inbox and Confidential Boxes” on page 209 Menu Options for Faxing Recipient Select the menus on the control panel as described below: Fax > Recipient Keypad Manually enter a fax number.
User's Guide Faxing Sharpness Enhances or defocuses the outline of the image. + enhances the sharpness, and - defocuses the sharpness. ADF 2-Sided Scans both sides of originals placed in the ADF and sends a monochrome fax. Continuous Scan(ADF) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes. See the related information below on this topic.
User's Guide Faxing Related Information & “Sending Different Size Documents Using ADF (Continuous Scan(ADF))” on page 198 & “Sending Many Pages of a Monochrome Document (Direct Send)” on page 196 & “Sending a Fax Preferentially (Priority Send)” on page 197 & “Sending Faxes in Monochrome at a Specified Time (Send Fax Later)” on page 197 More Selecting in Fax on the home screen displays the More menu. Transmission Log You can check the history of sent or received fax jobs.
User's Guide Faxing Store Fax Data When this is set to On, and you tap x on the Fax Settings tab, you can scan and store documents to the Stored Documents box. You can store up to 10 documents. You can also scan and save documents to the Stored Documents box from Fax Box. See the related information below for details on how to store documents from Fax Box When you leave the Fax menu, the setting returns to Off (default). Fax Box Accesses the Fax Box on the home screen.
User's Guide Faxing preview screen ❏ ❏ : Reduces or enlarges. : Rotates the image to the right by 90 degrees. ❏ ❏ : Moves the screen in the direction of the arrows. : Moves to the previous or the next page. To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons.
User's Guide Faxing Stored Documents You can find Stored Documents in Fax Box on the home screen. You can store up to 100 pages of a single document in monochrome, and up to 10 documents in the box. This allows you to save time spent scanning documents when you need to send the same document frequently. Note: You may not be able to save 10 documents depending on the usage conditions such as the size of saved documents. Stored Documents Box Displays the stored documents list with stored dates and pages.
User's Guide Faxing & “Polling Send” on page 212 & “More” on page 208 & “Checking the Fax Job History” on page 216 Polling Send/Board You can find Polling Send/Board in Fax Box on the home screen. There is a Polling Send Box and 10 bulletin boards. You can store up to 100 pages of a single document in monochrome, and one document in each box.
User's Guide Faxing Settings ❏ Box Open Password: You can set a password or change it. ❏ Delete Document After Sending: Setting this to On deletes the document in the box when the next request from a recipient to send the document (Polling Send) is completed. ❏ Notify Send Result: When Email Notifications is set to On, the printer sends a notification to the destination specified in Recipient when a request to send the document (Polling Send) is completed.
User's Guide Faxing Add Document Displays the screen for the Fax > Fax Settings tab. Tapping x on the screen starts scanning documents to store to the box. When a document is in the box, Check Document is displayed instead. Check Document Displays the preview screen when a document is in the box. You can print or delete the document while you are previewing. preview screen (Preview menu) See the explanation for Fax Box > Stored Documents.
User's Guide Faxing c Important: When the inbox is full, receiving faxes is disabled. You should delete the documents from the inbox once they have been checked. Received Fax Save/Forward Setting Unprocessed Status Printing*1 There are received documents waiting to be printed or printing is in progress. Saving in the inbox or the confidential box There are unread received documents in the inbox or the confidential box.
User's Guide Faxing Checking Fax Jobs in Progress You can display the screen to check fax jobs for which processing is incomplete. The following jobs are displayed on the check screen. From this screen, you can also print documents that have not yet been printed, or you can resend documents that have failed to send.
User's Guide Faxing 2. Select Log on the Job Status tab. 3. Tap d on the right, and then select Print. The history of sent or received fax jobs is displayed in reverse chronological order. 4. Select a job with from the history list. Check the date, time, and result to determine if it is the document you want print. 5. Tap Print Again to print the document. Sending a Fax from a Computer You can send faxes from the computer by using the FAX Utility and PC-FAX driver.
User's Guide Faxing 5. Click Print. Note: When Using FAX Utility for the first time, a window for registering your information is displayed. Enter the necessary information, and then click OK. FAX Utility uses Nickname to manage fax jobs internally. Other information is automatically added to the cover sheet. Recipient Settings screen of FAX Utility is displayed. 6. Specify a recipient and click Next.
User's Guide Faxing B Click Cover Sheet Formatting if you want to change the order of the items on the cover sheet. You can select the cover sheet size in Paper Size. You can also select a cover sheet at a different size to the document being transmitted. CClick Font if you want to change the font or font size used for the text on the cover sheet. D Click Sender Settings if you want to change the sender information.
User's Guide Faxing 6. Select the Recipient Settings menu, and then specify the recipient. ❏ Specifying a recipient (name, fax number, and so on) directly: Click the Add item, enter the necessary information, and then click Recipient List displayed in the upper part of the window. . The recipient is added to the If you have selected "Enter fax number twice" in the PC-FAX driver settings, you need to enter the same number again when you click .
User's Guide Faxing c Important: ❏ To receive faxes on a computer, the Receive Mode on the printer's control panel must be set to Auto. If your organization has a printer administrator, contact your administrator for information on the printer setting status. See "Related Information" below to make settings. ❏ The computer set to receive faxes should always be on. Received documents are saved in the printer's memory temporarily before the documents are saved on the computer.
User's Guide Faxing Related Information & “Making Save to Computer Setting not to Receive Faxes” on page 88 & “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 240 Checking for New Faxes (Windows) By setting up a computer to save faxes received by the printer, you can check the processing status of received faxes, and whether or not there are any new faxes using the fax icon on the Windows task bar.
User's Guide Faxing 2. Click anywhere in the notification screen, except for the button. The folder you specified to save new faxes opens. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender’s number) Checking for New Faxes (Mac OS) You can check for new faxes using one of the following methods.
User's Guide Replacing Ink Supply Units and Other Consumables Replacing Ink Supply Units and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Note: You can continue printing while the ink low message is displayed. Replace the ink supply units when required.
User's Guide Replacing Ink Supply Units and Other Consumables Ink Supply Unit Codes The following are the codes for genuine Epson ink supply units. Note: ❏ Ink supply unit codes may vary by location. For the correct codes in your area, contact Epson support. ❏ Although the ink supply units may contain recycled materials, this does not affect printer function or performance. ❏ Specifications and appearance of the ink supply unit are subject to change without prior notice for improvement.
User's Guide Replacing Ink Supply Units and Other Consumables ❏ Install all ink supply units; otherwise you cannot print. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏ Do not leave the printer with the ink supply units removed; otherwise, ink remaining in the print head nozzles may dry out and you may not be able to print.
User's Guide Replacing Ink Supply Units and Other Consumables Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: T6716 c Important: Once a maintenance box has been installed in a printer it cannot be used with other printers. Maintenance Box Handling Precautions Read the following instructions and Important Safety Instructions (paper manual) before replacing the maintenance box. ❏ Do not touch the green chip on the side of the maintenance box.
User's Guide Replacing Ink Supply Units and Other Consumables Temporarily Printing with Black Ink When color ink is expended and black ink still remains, you can use the following settings to continue printing for a short time using only black ink. ❏ Type of paper: plain papers, Envelope ❏ Color: Grayscale ❏ EPSON Status Monitor 3: Enabled (for Windows only) Because this feature is only available for approximately five days, replace the expended ink supply unit as soon as possible.
User's Guide Replacing Ink Supply Units and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Select plain papers or Envelope as the Paper Type setting on the Main tab. 4. Select Grayscale. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6.
User's Guide Replacing Ink Supply Units and Other Consumables Conserving Black Ink when the Black Ink Is Low (for Windows Only) When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink supply unit. This feature is only available when you select the following settings in the printer driver.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer.
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Paper Cassette” on page 32 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab. 4. Follow the on-screen instructions.
User's Guide Maintaining the Printer 4. Follow the on-screen instructions to print an alignment pattern. 5. Follow the on-screen instructions to align the ruled lines. Find and enter the number for the pattern that has the least misaligned vertical line. Related Information & “Loading Paper in the Paper Cassette” on page 32 Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer.
User's Guide Maintaining the Printer 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. c Important: ❏ Using a dry cloth may damage the surface of the roller. ❏ Use the ADF after the roller has dried.
User's Guide Maintaining the Printer 3. Open the document cover. 4. Clean the part that is shown in the illustration. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. ! Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information & “Using Epson iPrint” on page 162 & “Network Settings” on page 61 Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Open the printer list on the computer.
User's Guide Network Service and Software Information Starting on Windows Note: For Windows Server operating systems, make sure the Desktop Experience feature is installed. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Network Service and Software Information Application for Configuring Scanning from the Computer (Document Capture Pro) Document Capture Pro* is an application that allows you to configure settings for scanned images sent from the printer to a computer over a network. After checking the scanned image, you can configure various scan settings on the computer such as the file saving format, where to save the scanned image, and the forwarding destination.
User's Guide Network Service and Software Information ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
User's Guide Network Service and Software Information Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. Application for Configuring Multiple Devices (EpsonNet Config) EpsonNet Config is an application that allows you to set the network interface addresses and protocols. See the operations guide for EpsonNet Config or the application's help for more details.
User's Guide Network Service and Software Information ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go > Applications > Epson Software > EPSON Software Updater.
User's Guide Network Service and Software Information Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest applications from the Epson website. ❏ Document Capture Pro cannot be installed from Epson Software Updater. Install it from the website below. http://support.epson.net/ (outside Europe) http://assets.epson-europe.com/gb/en/document_capture_pro/index.
User's Guide Network Service and Software Information http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) You need the IP address of the printer while installing the printer driver. Select the network icon on the printer's home screen, and then select the active connection method to confirm the printer's IP address. Adding the Printer Driver (for Mac OS Only) 1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax). 2.
User's Guide Network Service and Software Information Uninstalling Applications - Windows 1. Press the P button to turn off the printer. 2. Quit all running applications. 3. Open Control Panel: ❏ Windows 10/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel.
User's Guide Network Service and Software Information 3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller. 6. Select the application you want to uninstall, and then click Uninstall.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer error. Turn the power off and on again. If the problem persists, contact Epson Support. ❏ Remove any paper or protective material in the printer and the paper cassette.
User's Guide Solving Problems Error Messages Solutions Paper Setup Auto Display is set to Off. Some features may not be available. For details, see your documentation. If Paper Setup Auto Display is disabled, you cannot use AirPrint. No dial tone is detected. This problem might be resolved by tapping Settings > General Settings > Fax Settings > Basic Settings > Line Type, and then selecting PBX.
User's Guide Solving Problems Error Code on the Status Menu If a job does not complete successfully, check the error code displayed on the history of each job. You can check the error code by pressing the its solution. button, and then selecting Job Status. See the following table to find the problem and Code Problem Solution 001 The product was turned off by a power failure. - 101 The memory is full. Try the methods below to reduce the size of the print job.
User's Guide Solving Problems Code Problem Solution 107 User authentication failed. The job has been canceled. ❏ Make sure that the user name and password are correct. ❏ Select Settings > General Settings > System Administration > Security Settings > Access Control. Enable the user restriction function, and then allow the job without an authentication information. 108 Confidential job data was deleted when the printer was turned off. - 109 The received fax was already deleted.
User's Guide Solving Problems Code Problem Solution 207 The product is not connected to the phone line. Connect the phone cable to the phone line. 208 The fax could not be sent to some of the specified recipients. Print a Fax Log or Last Transmission report for previous faxes from Fax Report in the Fax menu to check the failed destination. When the Save Failure Data setting is enabled, you can resend a fax from Job Status in Job/Status.
User's Guide Solving Problems Code Problem Solution 321 A DNS error has occurred. ❏ Select Settings > General Settings > Network Settings > Advanced > TCP/IP, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point. 322 An authentication error has occurred. Check the Location settings. 323 A communication error has occurred. ❏ Check the Location settings. ❏ Print a network connection report to check if the printer is connected to the network.
User's Guide Solving Problems Code Problem Solution 405 An error occurred while saving the data to the memory device. ❏ Reinsert the memory device. A DNS error has occurred. ❏ Select Settings > General Settings > Network Settings > Advanced > TCP/IP, and then check the DNS settings. 411 ❏ Use a different memory device on which you have created a folder using the Create a folder to save fax data function. ❏ Check the DNS settings for the server, the computer, or the access point.
User's Guide Solving Problems Code Problem Solution 423 A communication error has occurred. ❏ Print a network connection report to check if the printer is connected to the network. ❏ Select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings, and then check the settings of the folder selected in Destination. ❏ If the problem cannot be cleared, contact your printer administrator. 425 There is not enough storage space available in the forwarding destination folder.
User's Guide Solving Problems Checking the Software Status You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information & “Software Update Tools (EPSON Software Updater)” on page 242 & “Installing the Latest Applications” on page 243 Removing Jammed Paper Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces.
User's Guide Solving Problems & “List of Paper Type” on page 38 Paper Jams ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ Load one sheet of paper at a time if you have loaded several sheets of paper.
User's Guide Solving Problems ❏ Load originals in the correct direction, and slide the ADF edge guides against the edges of the originals. ❏ Clean the inside of the ADF. ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again.
User's Guide Solving Problems Power Does Not Turn Off Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button. Power Turns Off Automatically ❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings.
User's Guide Solving Problems ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. Re-set the USB connection by following the steps in this manual for changing the connection method to a computer. See the related information link below for details.
User's Guide Solving Problems Related Information & “Checking for Genuine Epson Printer Drivers” on page 261 Checking for Genuine Epson Printer Drivers You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Windows Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window. ❏ Windows 10/Windows 8.
User's Guide Solving Problems Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item). If the printer is not selected as the default printer, set it as the default printer.
User's Guide Solving Problems Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems, see the following. ❏ When you are using multiple wireless routers at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the wireless routers.
User's Guide Solving Problems ❏ A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as the printer. ❏ Most wireless routers have a privacy separator feature that blocks communication between connected devices.
User's Guide Solving Problems Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.
User's Guide Solving Problems Cannot Print from an iPhone or iPad ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. ❏ Enable Paper Setup Auto Display in the following menus. Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setup Auto Display ❏ Enable the AirPrint setting on Web Config.
User's Guide Solving Problems 5. Follow the on-screen instructions to print the patterns for print head alignment, and then align the print head. ❏ This pattern allows you to perform alignment if vertical ruled lines appear misaligned or your printouts look blurry. ❏ Find and select the number for the most solid pattern in each group. ❏ Find and enter the number for the pattern that has the least misaligned vertical line.
User's Guide Solving Problems 2. Select Settings on the home screen on the printer's control panel. 3. Select Maintenance > Print Quality Adjustment per Paper. If the item is not displayed, flick the screen upward to display it. 4. Select how to adjust from Print Pattern or Enter Set Value. 5. Select the paper type you loaded in the printer. 6. Follow the on-screen instructions to align the print head. This pattern aligns if you see horizontal banding at regular intervals.
User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information & “Checking and Cleaning the Print Head” on page 231 Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Print Quality Adjustment feature. Related Information & “Adjusting the Print Quality” on page 267 Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
User's Guide Solving Problems Checking the paper ❏ Use paper supported by this printer. ❏ Do not print on paper that is damp, damaged, or too old. ❏ If the paper is curled or the envelope is puffed up, flatten it. ❏ Do not stack the paper immediately after printing. ❏ Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light, do not use a dryer, and do not touch the printed side of paper.
User's Guide Solving Problems ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting. If you enable this setting, print quality may decline or printing may slow down.
User's Guide Solving Problems Related Information & “Cleaning the Paper Path for Ink Smears” on page 233 Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. ❏ Control panel Change the Fix Photo setting from Auto to any other option. If changing the setting does not work, select Enhance Off as the Fix Photo setting.
User's Guide Solving Problems ❏ If there are any paused print jobs, printed characters may be corrupted. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. ❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
User's Guide Solving Problems & “Basic Menu Options for Copying” on page 167 Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle. Related Information & “Basic Menu Options for Copying” on page 167 An Image of the Reverse Side of the Original Appears in the Copied Image ❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
User's Guide Solving Problems ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Control Panel From the home screen, select Settings > General Settings > Printer Settings > Bidirectional, and then enable it. ❏ Windows Select High Speed on the printer driver's More Options tab.
User's Guide Solving Problems Printer Does Not Print While Using PostScript Printer Driver ❏ Set the Printing Language setting to Auto or PS3 on the control panel. ❏ In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on the Advanced tab in the printer properties.
User's Guide Solving Problems ❏ Windows 10 Click on the start button, and then select Windows System > Control Panel, enter "Scanner and Camera" in the search charm, click View scanners and cameras, and then check if the printer is displayed. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show Scanner and Camera, and then check if the printer is displayed.
User's Guide Solving Problems The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning. Related Information & “Application for Scanning Documents and Images (Epson Scan 2)” on page 238 Offset Appears in the Background of Images Images on the back of the original may appear in the scanned image.
User's Guide Solving Problems ❏ Change the resolution, and then scan again. Related Information & “Application for Scanning Documents and Images (Epson Scan 2)” on page 238 Cannot Scan the Correct Area on the Scanner Glass ❏ Make sure the original is placed correctly against the alignment marks. ❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
User's Guide Solving Problems Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2. 1. Start Epson Scan 2 Utility. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Solving Problems Messages Solutions DNS error. Check DNS settings. ❏ Make sure that the address in the contacts list on the printer and the address of the shared folder are the same. ❏ If the IP address of the computer is static and is set manually, change the computer name in the network path to the IP address. Example: \\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN ❏ Make sure that the computer is turned on and does not sleep.
User's Guide Solving Problems Items Operation Error Messages Checking the folder to save Check the network path of the shared folder. Communication error. Check the Wi-Fi/ network connection. Checking the file name Check if there is a file with the same name as the file you want to save in the folder. The file name is already in use. Rename the file and scan again. Writing the file Write a new file. Scanned file(s) are too large. Only XX page(s) have been sent.
User's Guide Solving Problems Change the Network Place Operations for changing the network place vary depending on the operating system. Related Information & “Changing the Network Place - Windows 10” on page 285 & “Changing the Network Place - Windows 8.1” on page 285 & “Changing the Network Place - Windows 8” on page 286 & “Changing the Network Place - Windows 7” on page 286 Changing the Network Place - Windows 10 Note: Sign in as the administrator. 1.
User's Guide Solving Problems Note: ❏ Find devices and content is displayed when signing in as a administrator. ❏ You can check the network place on the Network and Sharing Center. Changing the Network Place - Windows 8 Note: Sign in as the administrator. 1. Display the charm by putting the mouse pointer on the bottom-right of the screen, and then click Settings. 2. Click the connected network icon on the Settings window. 3.
User's Guide Solving Problems Other Scanning Problems Scanning Speed Is Slow ❏ Lower the resolution, and then scan again. When the resolution is high, scanning may take some time. ❏ The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. ❏ On the Configuration screen which is displayed by clicking the Mode on the Scan tab, the scanning speed may be reduced.
User's Guide Solving Problems ❏ Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or receive calls, contact your telecommunication company. ❏ To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a separate DSL filter to the line. Contact your DSL provider. ❏ If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the printer can send a fax.
User's Guide Solving Problems Cannot Send Faxes ❏ If the user restriction feature has been enabled, a user name and password are required to operate the printer. Contact your administrator if you do not know the password. ❏ If the user restriction feature has been enabled, and you send a fax from a computer, user authentication is performed using the user name and password set in the printer driver. When you cannot send a fax due to an authentication error, contact your administrator.
User's Guide Solving Problems Cannot Send Faxes at a Specified Time Set the date and the time correctly on the control panel. Related Information & “Sending Faxes in Monochrome at a Specified Time (Send Fax Later)” on page 197 & “Basic Settings” on page 55 Cannot Receive Faxes ❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider.
User's Guide Solving Problems ❏ If the printer has been set to save received faxes on a memory device, connect the device, in which you have created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the printer's memory. Make sure that the device has enough available memory and is not write protected. ❏ Even though the memory is full, you can send a fax by using one of the following solutions.
User's Guide Solving Problems Related Information & “Fax Settings” on page 206 & “Placing Originals” on page 39 & “Cleaning the Scanner Glass” on page 236 Received Fax Quality Is Poor ❏ Enable the ECM setting on the control panel. ❏ Contact the sender and ask them to send using a higher quality mode. ❏ Reprint the received fax. Select Log from Job/Status to reprint the fax.
User's Guide Solving Problems Answering Machine Cannot Answer Voice Calls On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for your answering machine. Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
User's Guide Solving Problems Memory Device Is not Recognized Enable the memory device in the Memory Device Interface settings on the control panel. Related Information & “Printer Settings” on page 57 Cannot Save Data to a Memory Device ❏ Check that the memory device is not write protected. ❏ Check that the memory device has enough available memory. If the available memory is low, data cannot be saved.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 800 Color ink nozzles: 800 for each color Weight of Paper * Plain Paper 64 to 90 g/m2(17 to 24lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) * Even when the paper thickness is within this range, the paper may not feed in the printer or print result may adversely affected dep
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) Color 200×200 dpi * Page Memory Up to 550 pages (when received ITU-T No.
User's Guide Appendix Functions Network Scanning Remarks Epson Scan 2 IPv4, IPv6 ✓ - Event Manager IPv4 - - Epson Connect (Scan to Cloud) IPv4 ✓ - AirPrint (Scan) IPv4, IPv6 ✓ OS X Mavericks or later ✓ - ADF (2-sided scanning) Fax Supported Send a fax IPv4 ✓ - Receive a fax IPv4 ✓ - AirPrint (Faxout) IPv4, IPv6 ✓ OS X Mountain Lion or later Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.
User's Guide Appendix *1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference. *2 The connected device should comply with IEEE802.3az standards. Security Protocol IEEE802.1X* IPsec/IP Filtering SSL/TLS HTTPS Server/Client IPPS SMTPS (STARTTLS, SSL/TLS) SNMPv3 * You need to use a device for connection that complies with IEEE802.1X. PostScript Level 3 Compatibility The PostScript used on this printer is compatible with PostScript Level 3.
User's Guide Appendix Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF*1 version 1.0 or 2.0*2 compliant TIFF 6.0 compliant images as below ❏ RGB full color images (not compressed) ❏ Binary images (not compressed or CCITT encoded) PDF Version 1.
User's Guide Appendix Dimensions Storage ❏ Width: 425 mm (16.7 in.) ❏ Depth: 535 mm (21.1 in.) ❏ Height: 613 mm (24.1in.) Printing ❏ Width: 425 mm (16.7 in.) ❏ Depth: 578 mm (22.8 in.) ❏ Height: 705 mm (27.8in.) Weight Approx. 30.3 kg (66.8 lb) Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 1.1 to 0.6 A 0.6 A Power Consumption (with USB Connection) Standalone copying: Approx.
User's Guide Appendix * You can store for one month at 40°C (104°F). Environmental Specifications for Ink Supply Units Storage Temperature -30 to 40 °C (-22 to 104 °F)* Freezing Temperature -13 °C (8.6 °F) Ink thaws and is usable after approximately 5 hours at 25 °C (77 °F). * You can store for one month at 40 °C (104 °F). Installation Location and Space To ensure safe use, place the printer in a location that meets the following conditions.
User's Guide Appendix Secure enough place to install and operate the printer correctly. A 872mm B 848mm C 425mm D 259mm E 79mm F 370mm System Requirements ❏ Windows 10 (32-bit, 64-bit)/Windows 8.
User's Guide Appendix Font Information Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico Medium, Bold, Italic, Bold Italic CG Omega URW Coronet - Coronet URW Clarendon Condensed - Clarendon Condensed URW Classic Sans Medium, Bold, Itali
User's Guide Appendix Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier 1 Letter Gothic Medium, Bold, Italic Letter Gothic 1 Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS 3 Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times 2 URW Classico Medium, Bold, Italic, Bold Italic CG Omega 3 URW Coronet - Coronet 3 URW Clarendon Condensed - Clarendon Condensed 3
User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW David Medium, Bold HP David 7 URW Narkis Medium, Bold HP Narkis 7 URW Miryam Medium, Bold, Italic HP Miryam 7 URW Koufi Medium, Bold Koufi 8 URW Naskh Medium, Bold Naskh 8 URW Ryadh Medium, Bold Ryadh 8 Bitmap Font Font Name Symbol Set Line Printer 9 OCR/Barcode Bitmap Font (for PCL5 only) Font Name Family Symbol Set OCR A - 10 OCR B - 11 Code39 9.37cpi, 4.
User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Norweg1 0D ✓ ✓ ✓ - - - - - - - - - - Roman Extension 0E - - - - - - - - ✓ - - - - Italian 0I ✓ ✓ ✓ - - - - - - - - - - ECM94-1 0N ✓ ✓ ✓ - - - - - ✓ - - - - Swedis2 0S ✓ ✓ ✓ - - - - - - - - - - ANSI ASCII 0U ✓ ✓ ✓ - - - ✓ ✓ - - - - - UK 1E ✓ ✓ ✓ - - - - - - - - - -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 PsText 10J ✓ ✓ ✓ - - - - - - - - - - IBM-US 10U ✓ ✓ ✓ - - - - - ✓ - - - - IBM-DN 11U ✓ ✓ ✓ - - - - - ✓ - - - - McText 12J ✓ ✓ ✓ - - - - - - - - - - PcMultiling 12U ✓ ✓ ✓ - - - - - ✓ - - - - VeInternati 13J ✓ ✓ ✓ - - - - - - - - - - PcEur858 13U ✓ ✓ ✓ - - - - - - - - - - VeUS 14J ✓ ✓ ✓ -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Pc864Ara 10V - - - - - - - ✓ - - - - - Symbol 19M - - - ✓ - - - - - - - - - Wingdings 579L - - - - ✓ - - - - - - - - ZapfDigbats 14L - - - - - ✓ - - - - - - - OCR A 0O - - - - - - - - - ✓ - - - OCR B 1O - - - - - - - - - - ✓ - - OCR B Extension 3Q - - - - - - - - - - ✓ - - Code3-9 0Y - -
User's Guide Appendix 1. Turn off the printer by pressing the P button, and then unplug the power cord. 2. Disconnect any connected cables. 3. Uninstall paper cassette 2 if it is installed. 4. Remove the optional paper cassette unit from its box, and then remove any protective materials. 5. Place the optional paper cassette unit where you want to set up the printer. 6. Pull the paper cassette slightly out of paper cassette 2.
User's Guide Appendix 7. Remove the part on the back of paper cassette 2. 8. Insert the paper cassette all the way into paper cassette 2. 9. Lower paper cassette 2 onto the optional paper cassette unit.
User's Guide Appendix 10. Lower the printer onto paper cassette 2. 11. Place the sticker indicating the cassette number. 12. Reconnect the power cord and any other cables, and then plug in the printer. 13. Turn on the printer by pressing the P button. 14. Pull out and reinsert the optional paper cassette unit to check that the optional paper cassette unit is displayed on the Paper Setting screen.
User's Guide Appendix Proceed with the printer driver settings. Setting the Optional Paper Cassette Unit in the Printer Driver To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information. Setting the Optional Paper Cassette Unit in the Printer Driver - Windows Note: Log on to your computer as an administrator. 1. Open the printer list on the computer.
User's Guide Appendix Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Seiko Epson Corporation Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules.
User's Guide Appendix Standards and Approvals for Australian Model EMC AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C644A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials.
User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3. Disconnect all cables such as the power cord and USB cable. 4. If the printer supports external storage devices, make sure they are not connected. 5. Remove all of the paper from the printer. 6.
User's Guide Appendix 8. Close the scanner unit. 9. Uninstall paper cassette 2 and the optional paper cassette unit if it is installed.
User's Guide Appendix 10. Prepare to pack the printer as shown below. 11. Remove the output tray from the printer. 12. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
User's Guide Appendix ❏ Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. ❏ ITC Avant Garde Gothic, ITC Bookman, Lubalin Graph, Mona Lisa, ITC Symbol, Zapf Chancery and Zapf Dingbats are trademarks of International Typeface Corporation registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions.
User's Guide Appendix Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Support (Europe) If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.
User's Guide Appendix World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: http://www.tekcare.com.tw/branchMap.
User's Guide Appendix Internet URL http://www.epson.co.nz Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail). Epson Helpdesk Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.
User's Guide Appendix Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam.
User's Guide Appendix Province Company Name Address Phone E-mail NORTH SUMATERA ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor A-4, Medan - North Sumatera (+6261) 42066090 / 42066091 WEST JAWA ESC BANDUNG Jl. Cihampelas No. 48 A Bandung Jawa Barat 40116 (+6222) 4207033 YAP Square, Block A No. 6 Jl. C Simanjutak Yogyakarta - DIY (+62274) 581065 Hitech Mall Lt. 2 Block A No. 24 Jl. Kusuma Bangsa No. 116 - 118 Surabaya - JATIM (+6231) 5355035 Jl. Cendrawasih NO.
User's Guide Appendix For other cities not listed here, call the Hot Line: 08071137766. Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web http://www.epson.com.
User's Guide Appendix World Wide Web http://www.epson.com.ph Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (+632)441-9030 Web Site: https://www.epson.com.ph/contact E-mail: customercare@epc.epson.som.