User's Guide NPD5935-01 EN
User's Guide Contents Contents Menu Options for Printer Status/Print. . . . . . . . .36 Menu Options for Authentication Device Status. 37 Menu Options for Epson Open Platform Information. . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Saving Power - Control Panel. . . . . . . . . . . . . . . 37 About This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 5 Using the Manual to Search for Information. . .
User's Guide Contents Printing from Smart Devices. . . . . . . . . . . . . . . . . 69 Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 69 Using Epson Print Enabler. . . . . . . . . . . . . . . . . 73 Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . 73 Canceling Ongoing Jobs. . . . . . . . . . . . . . . . . . . . . 74 Installing a PostScript Printer Driver. . . . . . . . . . . . 87 Installing a PostScript Printer Driver Windows. . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Printed Photos are Sticky. . . . . . . . . . . . . . . . . 104 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 104 Printed Characters Are Incorrect or Garbled. . . 104 The Printed Image Is Inverted. . . . . . . . . . . . . . 104 Mosaic-Like Patterns in the Prints. . . . . . . . . . .105 Unintentionally Printing on 2-Sides. . . . . . . . . .105 The Printout Problem Could Not be Cleared. . . 105 Other Printing Problems. . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
User's Guide About This Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver screens are from Windows 10 or macOS High Sierra.
User's Guide About This Manual ❏ Microsoft Windows Server 2008 R2 operating system ® ® ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2008 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏ If ink gets into your mouth, see a doctor right away.
User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire. ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ Always turn the printer off using the P button.
User's Guide Important Instructions Settings > General Settings > System Administration > Restore Default Settings > All Settings 12
User's Guide Printer Basics Printer Basics Part Names and Functions A Control panel Operates the printer. You can change the angle of the control panel. B Paper cassette (C1) Loads paper. A Paper feed slot Load one sheet of paper at a time by hand. B Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. C Output tray Holds the ejected paper. D Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper.
User's Guide Printer Basics E Paper cassette A Printer cover (J) Open when removing jammed paper inside the printer. B Print head Fires ink. C Ink supply unit tray Sets an ink supply unit. D Front cover (A) Open when replacing ink supply unit. E Front cover lock Locks the front cover. Loads paper.
User's Guide Printer Basics A LAN port Connects a LAN cable. B USB port Connects a USB cable. C Service USB port USB port for future use. Do not remove the sticker. D AC inlet Connects the power cord. E Rear Cover (D) Open when removing jammed paper. F Maintenance box cover (H) Open when replacing the maintenance box. Control Panel A Pass a smart device over this mark to print from the smart device directly. B Turns the printer on or off.
User's Guide Printer Basics Basic Screen Configuration A Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access each setting menu. This action bar is displayed on the home screen only. B Displays each mode. C Available buttons are displayed. Icons displayed in the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Displays the Supply Status screen.
User's Guide Printer Basics Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality. Displays the Help screen. You can view the operating instructions or the solutions to problems. Indicates that there is additional information. Select the icon to display the message. Indicates a problem with the items.
User's Guide Printer Basics To enter the value, name, address, and so on, move the focus to the input field using the u d l r buttons, and then press the OK button to display the on-screen keyboard. Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. Note: Available icons vary depending on the setting item. A Indicates the character count. B Moves the cursor to the input position.
User's Guide Printer Basics G Enters a space. H Confirms the entered characters. I Deletes a character to the left. Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Select on the home screen: Displays the help screen. Select How To and then select the items that you want to view. ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with the Epson universal printer driver.
User's Guide Preparing the Printer Media Name Plain paper, Copy paper Size Loading Capacity (Sheets or Envelopes) Paper Cassette Paper Feed Slot Letter, A4, Executive*2, B5, A5, SP1 (210×270 mm)*2, 16K (195×270 mm) Up to the line indicated 1 Auto, Manual Legal, 8.5×13 in, Half letter*2, A6, B6, SP2 (210×149 mm)*2 Up to the line indicated 1 Manual SP3 (100×170 mm)*2, SP4 (130×182 mm)*2 Up to the line indicated 1 Manual – Manual 1 Auto*5, Manual by the symbol on the edge guide.
User's Guide Preparing the Printer *2 Only printing from computer is available. *3 Use the paper cassette if the envelope is wrinkled when loading from the paper feed slot. *4 When printing 2-sided print jobs automatically from the paper feed slot, the weight of the paper can be up to 160 g/m2. *5 For automatic 2-sided printing, 148×210 to 215.9×297 mm size paper is available.
User's Guide Preparing the Printer Loading Paper in the Paper Cassette 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.
User's Guide Preparing the Printer Note: When using paper larger than A4 size, extend the paper cassette. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper. c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the indicated by the symbol inside the edge guide. For thick paper, do not load above the line symbol inside the edge guide. 4.
User's Guide Preparing the Printer Related Information & “Paper Handling Precautions” on page 22 & “Available Paper and Capacities” on page 20 & “List of Paper Type” on page 28 & “Loading Envelopes and Precautions” on page 26 Loading Paper in the Paper Feed Slot 1. Slide the edge guides. 2. Load paper at the center of the paper feed slot with the printable side facing down. c Important: Load paper short edge first.
User's Guide Preparing the Printer 3. Slide the edge guides to the edges of the paper. 4. Slide out the output tray when loading paper longer than A4 size.
User's Guide Preparing the Printer Load envelopes in the paper cassettewith the flap facing up, and then slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading. ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout.
User's Guide Preparing the Printer List of Paper Type To obtain optimum printing results, select the paper type that suits the paper.
User's Guide Preparing the Printer ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. ❏ Power Off If Disconnected Select this setting to turn the printer off after 30 minutes when all network ports including the LINE port are disconnected. This feature may not be available depending on your region.
User's Guide Preparing the Printer Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper sources. A4/Letter Auto Switching: Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as A4. Error Notice: Select On to display an error message when the selected paper size or type does not match the loaded paper.
User's Guide Preparing the Printer Common Settings: ❏ Paper Size Select the default paper size for PCL or PostScript printing. ❏ Paper Type Select the default paper type for PCL or PostScript printing. ❏ Orientation Select the default orientation for PCL or PostScript printing. ❏ Quality Select the print quality for PCL or PostScript printing. ❏ Ink Save Mode Select On to save ink by reducing the print density. ❏ Print Order Last Page on Top: Starts printing from the first page of a file.
User's Guide Preparing the Printer ❏ Symbol Set Select the default symbol set. If the font that you selected in the font source and the font number setting is not available in the new symbol set setting, the font source and the font number settings are automatically replaced with the default value, IBM-US. ❏ Form Set the number of lines for the selected paper size and orientation. This also causes a line spacing (VMI) change, and the new VMI value is stored in the printer.
User's Guide Preparing the Printer Quiet Mode: Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level. Ink Drying Time: Select the ink drying time you want to use when performing 2-sided printing. The printer prints the other side after printing one side. If your printout is smeared, increase the time setting.
User's Guide Preparing the Printer Connection Check: Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem. Advanced: Make the following detailed settings. ❏ Device Name ❏ TCP/IP ❏ Proxy Server ❏ IPv6 Address ❏ NFC ❏ Link Speed & Duplex ❏ Redirect HTTP to HTTPS ❏ Disable IPsec/IP Filtering ❏ Disable IEEE802.1X Web Service Settings Select the menus on the control panel as described below.
User's Guide Preparing the Printer http://www.epsonconnect.eu (Europe only) System Administration Select the menu on the control panel as described below. Settings > General Settings > System Administration Administrators use this feature. See the Administrator's Guide for details. Menu Options for Print Counter Select the menus on the control panel as described below. Settings > Print Counter Displays the total number of prints from the time you purchased the printer.
User's Guide Preparing the Printer ❏ Ruled Line Alignment Select this feature to align vertical lines. ❏ Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts. Paper Guide Cleaning: Select this feature if there are ink stains on the internal rollers. The printer feeds paper to clean the internal rollers. Periodic Cleaning: The printer automatically performs Print Head Nozzle Check and Print Head Cleaning based on the specific period of time.
User's Guide Preparing the Printer Usage History Sheet: Print information sheets showing the usage history of the printer. PS3 Font List: Print a list of fonts that are available for a PostScript printer. PCL Font List: Print a list of fonts that are available for a PCL printer. Network: Displays the current network settings. Menu Options for Authentication Device Status Select the menus on the control panel as described below.
User's Guide Preparing the Printer 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏ Select Sleep Timer or Power Off Timer, and then make settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ You can use automatic and manual 2-sided printing. During manual 2-sided printing, flip the paper over to print on the other side when the printer has finished printing the first side. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Printing Basics” on page 39 & “Main Tab” on page 56 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information & “Printing Basics” on page 39 & “Main Tab” on page 56 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
User's Guide Printing Related Information & “Printing Basics” on page 39 & “More Options Tab” on page 56 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.
User's Guide Printing The actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 39 & “More Options Tab” on page 56 Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel. Select the job you want to print, and then enter the password.
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. The extension of the saved files is "ecl".
User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information & “Printing Basics” on page 39 & “More Options Tab” on page 56 Printing to Enhance Light Text and Lines You can enhance light letters and lines to make them more visible, or to sharpen images.
User's Guide Printing Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏ Paper: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, High quality plain paper, Thick paper, or Envelope ❏ Quality: Standard Note: Deblurring may not always be possible depending on the circumstances.
User's Guide Printing Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults. Ink Levels Displays the approximate ink levels.
User's Guide Printing Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print. If the Output Paper differs from Document Size, Reduce/Enlarge Document is selected automatically. You do not have to select Output Paper when printing documents without changing the size.
User's Guide Printing Printer and Option Information You can register user accounts. If access control is set on the printer, you must register your account. Language Changes the language to be used on the printer driver window. To apply the settings, close the printer driver, and then open it again. Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support Allows you to access the Epson technical support website.
User's Guide Printing 7. Click Print. Related Information & “Available Paper and Capacities” on page 20 & “Loading Paper in the Paper Cassette” on page 23 & “Loading Paper in the Paper Feed Slot” on page 25 & “List of Paper Type” on page 28 & “Paper/Quality Tab” on page 59 & “Layout Tab” on page 59 Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected.
User's Guide Printing Access Control Settings User Registration Allows you to enter a user name and password. User Name Enter a user name. Password Enter a password. Advanced Options Paper/Output Graphic Document Options Paper Size Select the paper size on which you want to print. Copies Set the number of copies you want to print. Print Quality Select the pint quality you want to use for printing. Scaling Allows you to reduce or enlarge the document.
User's Guide Printing 2. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details ord to expand the print window. 3. Select your printer. 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information & “Available Paper and Capacities” on page 20 Print Settings Select Two-sided Printing Settings from the pop-up menu.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. Related Information & “Printing Basics” on page 60 & “Menu Options for Layout” on page 65 Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order.
User's Guide Printing & “Menu Options for Paper Handling” on page 65 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size. Select the paper size you loaded in the printer in Destination Paper Size.
User's Guide Printing Canceling Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following. ❏ OS X Mountain Lion or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.x Click Delete. Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected.
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this item is not displayed. Selecting Auto Select selects the paper source that matches the Paper Setting on the printer automatically.
User's Guide Printing Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Print Setup from the File menu. If necessary, click Show Details or d to expand the print window. 3. Select your printer. 4. Select Print Features from the pop-up menu. 5.
User's Guide Printing Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet. Layout Direction Specify the order in which the pages will be printed. Border Prints a border around the pages. Two-Sided Allows you to perform 2-sided printing.
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Printer Features Feature Sets Quality Others MediaType Select the type of paper on which you print. Print Quality Select the pint quality you want to use for printing. Ink Save Mode Conserves ink by reducing the print density.
User's Guide Printing Related Information & “Printing Using a Network Service” on page 90 Connecting from Smart Device by Wi-Fi Direct You need to connect the smart device to the printer to print from the smart device. Wi-Fi Direct allows you to connect the printer directly to devices without an access point. The printer acts as an access point.
User's Guide Printing 7. After the connection is established, select Dismiss or Close on the printer's control panel. 8. Close the screen. Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/c Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product.
User's Guide Printing F Displays the paper size. When this is displayed as a button, tap it to display the paper settings currently set on the printer. G Displays photos and documents you selected. H Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.
User's Guide Printing 4. On the preview screen with the Print icon, touch the smart device to the printer's N-Mark. Printing starts. Related Information & “Loading Paper in the Paper Cassette” on page 23 & “Loading Paper in the Paper Feed Slot” on page 25 Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).
User's Guide Printing Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website.
User's Guide Replacing an Ink Supply Unit and Other Consumables Replacing an Ink Supply Unit and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Note: You can continue printing while the ink low message is displayed. Replace the ink supply unit when required.
User's Guide Replacing an Ink Supply Unit and Other Consumables Ink Supply Unit Codes Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed. The following are the codes for genuine Epson ink supply units.
User's Guide Replacing an Ink Supply Unit and Other Consumables ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏ Do not leave the printer with the ink supply unit removed; otherwise, ink remaining in the print head nozzles may dry out and you may not be able to print. ❏ If you need to remove an ink supply unit temporarily, make sure you protect the ink supply area from dirt and dust.
User's Guide Replacing an Ink Supply Unit and Other Consumables Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. Maintenance box code: T6716 c Important: Once a maintenance box has been installed in a printer it cannot be used with other printers. Maintenance Box Handling Precautions Read the following instructions and Important Safety Instructions (paper manual) before replacing the maintenance box. ❏ Do not touch the green chip on the side of the maintenance box.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint or banding may appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer. c Important: ❏ Do not open the front cover or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Paper Cassette” on page 23 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the paper cassette. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab. 4. Follow the on-screen instructions.
User's Guide Maintaining the Printer 1. Load A4-size plain paper in the paper cassette. 2. Select Maintenance on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Print Head Alignment. 4. Select one of the alignment menus. ❏ Ruled Line Alignment: Select this if vertical ruled lines appear misaligned. ❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals. 5.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Paper Cassette” on page 23 Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the paper cassette. 2. Select Maintenance on the home screen.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information & “Using Epson iPrint” on page 69 Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Access the devices and printers screen in Windows.
User's Guide Network Service and Software Information Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. Software Update Tools (EPSON Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported. Installing Method Download EPSON Software Updater from the Epson website.
User's Guide Network Service and Software Information 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications. 4. Select the items you want to install or update, and then click the install button. c Important: Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide Network Service and Software Information Installing a PostScript Printer Driver Installing a PostScript Printer Driver - Windows 1. Start the installation process from one of the following options. ❏ Use the software disc supplied with the printer. Insert the software disc into the computer, access the following folder path, and then run SETUP64.EXE (or SETUP.EXE). Driver\PostScript\WINX64 (or WINX86)\SETUP\SETUP64.EXE ( or SETUP.EXE) ❏ Use the website.
User's Guide Network Service and Software Information 3. Select your printer, and then click Add. Note: If your printer is not listed, check that it is correctly connected to the computer and that the printer is on. Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer driver*, you can print from every Epson printer that supports this printer driver.
User's Guide Network Service and Software Information 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 Select Uninstall a program in Programs. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click Add or Remove Programs. 5. Select the application you want to uninstall.
User's Guide Network Service and Software Information Note: If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error ❏ Remove any paper or protective material in the printer and the paper cassette. If the error message is still displayed after turning the power off and on again, contact Epson support. Turn on the printer again.
User's Guide Solving Problems Checking the Printer Status - Windows 1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information & “Accessing the Printer Driver” on page 39 Checking the Printer Status - Mac OS 1.
User's Guide Solving Problems c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions. ❏ Do not load more than the maximum number of sheets specified for the paper.
User's Guide Solving Problems Several Sheets of Paper are Fed at a Time When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper. Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in. ❏ Hold down the P button for a little longer. Power Does Not Turn Off Hold down the P button for a little longer.
User's Guide Solving Problems ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If the USB cable cannot be recognized, change the port, or change the USB cable. ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print.
User's Guide Solving Problems Windows Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window. ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2 Click the printer icon, and then click Print server properties at the top of the window.
User's Guide Solving Problems Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item). If the printer is not selected as the default printer, set it as the default printer.
User's Guide Solving Problems Printout Problems Adjusting the Print Quality If you notice a misaligned vertical lines, blurred images, or horizontal banding, adjust the print quality. Note: You may need to align the print head if your environment or paper type changes after aligning it. 1. Load A4-size plain paper in the paper cassette. 2. Select Maintenance on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3.
User's Guide Solving Problems ❏ This pattern allows you to perform alignment if you see horizontal banding at regular intervals. Find and select the number for the least separated and overlapping pattern. Related Information & “Loading Paper in the Paper Cassette” on page 23 Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Print Quality Adjustment feature. ❏ When printing on plain paper, print using a higher quality setting.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints. Checking the printer Use the Print Quality Adjustment feature.
User's Guide Solving Problems Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed.
User's Guide Solving Problems Related Information & “Printer Settings” on page 29 Printed Photos are Sticky You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side. When printing on the wrong side of the photo paper, you need to clean the paper path.
User's Guide Solving Problems Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. Unintentionally Printing on 2-Sides Clear any 2-sided printing settings in the printer driver. ❏ Windows Select Off from 2-Sided Printing on the printer driver's Main tab.
User's Guide Solving Problems ❏ Disable quiet mode. This feature slows down the printing speed. ❏ Control Panel Select on the home screen, and then disable Quiet Mode. ❏ Windows Select Off as the Quiet Mode setting on the printer driver's Main tab. ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting.
User's Guide Solving Problems Printer Does Not Print While Using PostScript Printer Driver ❏ Set the Printing Language setting to Auto or PS3 on the control panel. ❏ In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on the Advanced tab in the printer properties.
User's Guide Solving Problems ❏ Mac OS printer driver menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Forgot Your Password If you forget the administrator's password, contact Epson support.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 1600 Weight of Paper * Plain Paper 64 to 90 g/m2(17 to 24lb) Thick Paper 91 to 180 g/m2 (25 to 48 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) * Even when the paper thickness is within this range, the paper may not feed in the printer or print result may adversely affected depending on the paper property or quali
User's Guide Appendix Interface Specifications For Computer Hi-Speed USB Network Function List Network Functions and IPv4/IPv6 Functions Network Printing Network Scanning IPv4 ✓ - Standard TCP/IP (Windows) IPv4, IPv6 ✓ - WSD Printing (Windows) IPv4, IPv6 ✓ Windows Vista or later Bonjour Printing (Mac OS) IPv4, IPv6 ✓ - IPP Printing (Windows, Mac OS) IPv4, IPv6 ✓ - UPnP Printing IPv4 - Information appliance PictBridge Printing (Wi-Fi) IPv4 - Digital camera Epson Connect (Email
User's Guide Appendix Frequency Range 2.4 GHz Maximum Radio-Frequency Power Transmitted 20 dBm (EIRP) Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)*2 Wireless Securities*3 WEP (64/128bit), WPA2-PSK (AES)*4, WPA2-Enterprise (AES) *1 IEEE802.11n is only available for the HT20. *2 Not supported for IEEE 802.11b. *3 Wi-Fi Direct supports WPA2-PSK (AES) only. *4 Complies with WPA2 standards with support for WPA/WPA2 Personal. Ethernet Specifications Standards IEEE802.
User's Guide Appendix Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Google Cloud Print Dimensions Dimensions Storage ❏ Width: 425 mm (16.7 in.) ❏ Depth*1: 508 mm (20.0 in.) ❏ Height: 290 mm (11.4in.) Printing ❏ Width: 425 mm (16.7 in.) ❏ Depth: 508 mm (20.0 in.) ❏ Height: 290 mm (11.4in.) Weight* Approx. 14.0 kg (30.9 lb) *1 With the output tray installed. *2 Without the ink supply unit and the power cord.
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F). Environmental Specifications for Ink Supply Units Storage Temperature -30 to 40 °C (-22 to 104 °F)* Freezing Temperature -13 °C (8.
User's Guide Appendix Font Information Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico Medium, Bold, Italic, Bold Italic CG Omega URW Coronet - Coronet URW Clarendon Condensed - Clarendon Condensed URW Classic Sans Medium, Bold, Itali
User's Guide Appendix Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier 1 Letter Gothic Medium, Bold, Italic Letter Gothic 1 Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS 3 Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times 2 URW Classico Medium, Bold, Italic, Bold Italic CG Omega 3 URW Coronet - Coronet 3 URW Clarendon Condensed - Clarendon Condensed 3
User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW David Medium, Bold HP David 7 URW Narkis Medium, Bold HP Narkis 7 URW Miryam Medium, Bold, Italic HP Miryam 7 URW Koufi Medium, Bold Koufi 8 URW Naskh Medium, Bold Naskh 8 URW Ryadh Medium, Bold Ryadh 8 Bitmap Font Font Name Symbol Set Line Printer 9 OCR/Barcode Bitmap Font (for PCL5 only) Font Name Family Symbol Set OCR A - 10 OCR B - 11 Code39 9.37cpi, 4.
User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Norweg1 0D ✓ ✓ ✓ - - - - - - - - - - Roman Extension 0E - - - - - - - - ✓ - - - - Italian 0I ✓ ✓ ✓ - - - - - - - - - - ECM94-1 0N ✓ ✓ ✓ - - - - - ✓ - - - - Swedis2 0S ✓ ✓ ✓ - - - - - - - - - - ANSI ASCII 0U ✓ ✓ ✓ - - - ✓ ✓ - - - - - UK 1E ✓ ✓ ✓ - - - - - - - - - -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 PsText 10J ✓ ✓ ✓ - - - - - - - - - - IBM-US 10U ✓ ✓ ✓ - - - - - ✓ - - - - IBM-DN 11U ✓ ✓ ✓ - - - - - ✓ - - - - McText 12J ✓ ✓ ✓ - - - - - - - - - - PcMultiling 12U ✓ ✓ ✓ - - - - - ✓ - - - - VeInternati 13J ✓ ✓ ✓ - - - - - - - - - - PcEur858 13U ✓ ✓ ✓ - - - - - - - - - - VeUS 14J ✓ ✓ ✓ -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Pc864Ara 10V - - - - - - - ✓ - - - - - Symbol 19M - - - ✓ - - - - - - - - - Wingdings 579L - - - - ✓ - - - - - - - - ZapfDigbats 14L - - - - - ✓ - - - - - - - OCR A 0O - - - - - - - - - ✓ - - - OCR B 1O - - - - - - - - - - ✓ - - OCR B Extension 3Q - - - - - - - - - - ✓ - - Code3-9 0Y - -
User's Guide Appendix Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink supply units installed. Removing the ink supply units can dry out the print head and may prevent the printer from printing. 1. Turn off the printer by pressing the P button. 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off.
User's Guide Appendix 7. Close the printer cover. 8. Prepare to pack the printer as shown below. 9. Remove the output tray from the printer. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Appendix ❏ CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions. ❏ Antique Olive is a trademark of M. Olive. ❏ Marigold and Oxford are trademarks of AlphaOmega Typography. ❏ Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S.
User's Guide Appendix Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.
