Administrator's Guide NPD5761-00 EN
Administrator's Guide Contents Contents Checking a Mail Server Connection. . . . . . . . . . . . 32 Mail Server Connection Test References. . . . . . . 32 Copyright Trademarks Function Settings Software for Setting. . . . . . . . . . . . . . . . . . . . . . . . 35 Web Config (Web Page for Device). . . . . . . . . . . 35 Using the Print Functions. . . . . . . . . . . . . . . . . . . . 36 Requirement for Printing over a Network. . . . . . 36 Setting of the Printer Driver Using Server / Client Connection. .
Administrator's Guide Contents Configuring the Administrator Password from the Control Panel. . . . . . . . . . . . . . . . . . . .75 Configuring the Administrator Password Using Web Config. . . . . . . . . . . . . . . . . . . . . . . 76 Items to be Locked by Administrator Password. . . . 77 Restricting Available Features. . . . . . . . . . . . . . . . . 79 Configuring Access Control. . . . . . . . . . . . . . . . 79 Setting the Restriction for the External Interface. . . 81 Controlling Using Protocols. .
Administrator's Guide Contents Making Wi-Fi Settings by PIN Code Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Changing the Connection Method. . . . . . . . . . . . 122 Changing from Ethernet Connection to WiFi Connection. . . . . . . . . . . . . . . . . . . . . . . . . 123 Changing from Wi-Fi Connection to Ethernet Connection. . . . . . . . . . . . . . . . . . . . 123 Using Port for the Printer. . . . . . . . . . . . . . . . . . .
Administrator's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
Administrator's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ Google Cloud Print, Chrome, Chrome OS, and Android are trademarks of Google Inc. ❏ Microsoft , Windows , Windows Server , and Windows Vista are registered trademarks of Microsoft Corporation.
Administrator's Guide About this Manual About this Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Instructions containing useful tips and restrictions on printer operation. Related Information & Clicking this icon takes you to related information.
Administrator's Guide About this Manual ❏ Microsoft Windows Server 2016 operating system ® ® ® ® ❏ Microsoft Windows Server 2012 operating system ® ® ❏ Microsoft Windows Server 2008 R2 operating system ® ® ❏ Microsoft Windows Server 2008 operating system ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2012 R2 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Y
Administrator's Guide Introduction Introduction Manual Component This manual is for the device administrator who is in charge of connecting the printer or scanner to the network and it contains information on how to make settings to use the functions. See the User's Guide for function usage information. Preparation Explains the administrator's tasks, how to set devices, and the software for managing. Connection Explains how to connect a device to the network or phone line.
Administrator's Guide Introduction User The person who uses devices such as printers or scanners. Server / client connection (printer sharing using the Windows server) The connection that indicates the printer is connected to the Windows server through the network or by USB cable, and the print queue set on the server can be shared. Communication between the printer and the computer goes through the server, and the printer is controlled on the server.
Administrator's Guide Introduction Unicode (UTF-8) An international standard code, covering the major global languages. When "UTF-8" is described in this guide, it indicates coding characters in UTF-8 format.
Administrator's Guide Preparation Preparation This chapter explains the role of the administrator and preparation before making settings. Flow of the Printer Settings and Management The administrator makes the network connection settings, initial setup and maintenance for the printer or the scanner so they can be available to users. 1. Preparing ❏ Collecting the connection setting information ❏ Decision on the connection method 2.
Administrator's Guide Preparation & “Operation and Management Settings” on page 93 Example of Network Environment (A) : Office 1 ❏ (A) - 1 : LAN 1 ❏ (A) - 2 : LAN 2 (B) : Office 2 ❏ (B) - 1 : LAN 1 ❏ (B) - 2 : LAN 2 (C) : WAN (D) : Internet Introduction of Printer Connection Settings The following two methods are available for the printer's network connection. The printer is connected to the network directly by both methods.
Administrator's Guide Preparation & “Peer to Peer Connection Settings” on page 14 Server / Client Connection Settings Connection method: Connect the printer to the network via hub or access point. You can also connect the printer to the server directly by USB cable. Printer driver: Install the printer driver on the Windows server depending on the OS of the client computers. By accessing the Windows server and linking the printer, the printer driver is installed on the client computer and can be used.
Administrator's Guide Preparation Preparing Connection to a Network Gathering Information on the Connection Setting You need to have an IP address, gateway address, etc. for network connection. Check the following in advance. Divisions Items Note Device connection method ❏ Ethernet Use a category 5e or higher STP (Shielded Twisted Pair) cable for Ethernet connection.
Administrator's Guide Preparation Static IP address: Assign the predetermined unique IP address to the printer. The IP address is not changed even when turning the printer or router off, so you can manage the device by IP address. This type is suitable for a network where many printers are managed, such as a large office or school.
Administrator's Guide Preparation Related Information & “Connecting to the Network from the Control Panel” on page 18 & “Connecting to the Network Using the Installer” on page 24 & “Assigning an IP Address Using EpsonNet Config” on page 116 17
Administrator's Guide Connection Connection This chapter explains the environment or procedure to connect the printer to the network. Connecting to the Network Connecting to the Network from the Control Panel Connect the printer to the network by using the printer's control panel. For the printer's control panel, see the User's Guide for more details. Assigning the IP Address Set up the basic items such as IP Address, Subnet Mask, Default Gateway. 1. Turn on the printer. 2.
Administrator's Guide Connection 4. Select TCP/IP. 5. Select Manual for Obtain IP Address. When you set the IP address automatically by using the DHCP function of router, select Auto. In that case, the IP Address, Subnet Mask, and Default Gateway on step 6 to 7 are also set automatically, so go to step 8. 6. Enter the IP address. Confirm the value reflected on the previous screen.
Administrator's Guide Connection 7. Set up the Subnet Mask and Default Gateway. Confirm the value reflected on the previous screen. c Important: If the combination of the IP Address, Subnet Mask and Default Gatewayis incorrect, Start Setup is inactive and cannot proceed with the settings. Confirm that there is no error in the entry. 8. Enter the IP address for the primary DNS server. Confirm the value reflected on the previous screen.
Administrator's Guide Connection 3. Select Proxy Server. 4. Select Use for Proxy Server Settings. 5. Enter the address for the proxy server by IPv4 or FQDN format. Confirm the value reflected on the previous screen.
Administrator's Guide Connection 6. Enter the port number for the proxy server. Confirm the value reflected on the previous screen. 7. Tap Start Setup. 8. Close the confirmation screen. Connecting to LAN Connect the printer to the network by Ethernet or Wi-Fi.
Administrator's Guide Connection Making Wi-Fi Settings Manually from the Control Panel You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point. When the access point supports WPS, you can automatically make the Wi-Fi connection settings by using the push button or PIN code, without using the SSID and password.
Administrator's Guide Connection 8. Tap OK to finish. Note: If you fail to connect, load A4 size plain paper, and then tap Print Check Report to print a connection report. 9. Close the network connection settings screen. Connecting to the Network Using the Installer We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods. ❏ Setting up from the website Access the following website, and then enter the product name.
Administrator's Guide Connection Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems.
Administrator's Guide Connection Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer. See the documentation provided with the modem or the adapter for more details. Note: If your DSL modem is not equipped with a built-in DSL filter, connect a separate DSL filter.
Administrator's Guide Connection Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details. ❏ If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call.
Administrator's Guide Connection Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3. Select Fax on the home screen. 4. Pick up the handset. The connection is established when x(Send) is enabled as the following screen.
Administrator's Guide Connection 4. On the Confirmation screen, tap OK. The wizard begins. 5. On the fax header entry screen, enter the sender name such as your company name, and then tap OK. Note: Your sender name and your fax number appear as the header for outgoing faxes. 6. On the phone number entry screen, enter your fax number, and then tap OK. 7. On the Distinctive Ring Detection (DRD) Setting screen, make the following settings.
Administrator's Guide Connection Making Paper Source Settings to Receive Faxes You can set the printer so that specific paper sources are not used for printing received documents and fax reports. By default, all of the paper sources are enabled for fax printing. Use this feature if you do not want to use paper in a specific paper source for fax printing. 1. Tap Settings on the home screen. 2. Tap General Settings > Printer Settings > Paper Source Settings > Auto Select Settings > Fax. 3.
Administrator's Guide Connection 3. Select OK. The settings you have selected are displayed. Related Information & “Accessing Web Config” on page 36 & “Mail Server Setting Items” on page 31 Mail Server Setting Items Items Authentication Method Authenticated Account Settings and Explanation Specify the authentication method for the printer to access the mail server. Off Authentication is disabled when communicating with a mail server.
Administrator's Guide Connection Items Settings and Explanation Authenticated Password If you select SMTP AUTH or POP before SMTP as the Authentication Method, enter the authenticated password between 0 and 20 characters using A-Z a-z 0-9 ! # $ % & ' * + - . / = ? ^ _ { | } ~ @. Sender's Email Address Enter the sender’s email address. Enter between 0 and 255 characters in ASCII (0x20-0x7E) except for : ( ) < > [ ] ; ¥. A period "." cannot be the first character.
Administrator's Guide Connection Messages SMTP server communication error. Check the following. - Network Settings Cause This message appears when ❏ The printer is not connected to a network ❏ SMTP server is down ❏ Network connection is disconnected while communicating ❏ Received incomplete data POP3 server communication error. Check the following.
Administrator's Guide Connection Messages Cause SMTP server authentication failed. Change Authentication Method to SMTP-AUTH. This message appears when an authentication method mismatch occurs between a server and a client. The server supports SMTP AUTH. SMTP server authentication failed. Change Authentication Method to POP before SMTP. This message appears when an authentication method mismatch occurs between a server and a client. The server does not support SMTP AUTH.
Administrator's Guide Function Settings Function Settings This chapter explains the first settings to make in order to use each function of the device. Software for Setting In this topic, the procedure for making settings from the administrator’s computer using Web Config is explained. Web Config (Web Page for Device) About Web Config Web Config is a browser-based application for configuring the printer's settings. To access Web Config, you need to have first assigned an IP address to the printer.
Administrator's Guide Function Settings Accessing Web Config Enter the printer’s IP address into a web browser. JavaScript must be enabled. When accessing Web Config via HTTPS, a warning message will appear in the browser since a self-signed certificate, stored in the printer, is used.
Administrator's Guide Function Settings If the installer is used, setting of the printer’s network or computer, installation of the driver, and making the print queue are performed automatically. Setting Up Standard TCP/IP Ports - Windows Set up the Standard TCP/IP port on the print server, and create the print queue for network printing. 1. Open the devices and printers screen.
Administrator's Guide Function Settings 4. Select Create a new port, select Standard TCP/IP Port as the Port Type, and then click Next. For Windows XP/Windows Server 2003 R2/Windows Server 2003, click Next on the Add Standard TCP/IP Printer Port Wizard screen. 5. Enter the printer's IP address or printer name in Host Name or IP Address or Printer Name or IP Address, and then click Next. Do not change Port name. Click Continue when the User Account Control screen is displayed.
Administrator's Guide Function Settings For Windows XP/Windows Server 2003 R2/Windows Server 2003, click Done on the Standard TCP/IP Printer Port screen. Note: If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if printer's IP address has been changed by DHCP. You can confirm the printer name from the network status screen on the printer's control panel or network status sheet. 6. Set the printer driver.
Administrator's Guide Function Settings Checking the Port Configuration - Windows Check if the correct port is set for the print queue. 1. Open the devices and printers screen. ❏ Windows 10/Windows Server 2016 Right-click the start button or press and hold it, and then select Control Panel > Devices and Printers . ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers.
Administrator's Guide Function Settings Installing Additional Drivers (Windows only) If the Windows versions for a server and clients are different, it is recommended to install additional drivers to the print server. 1. Select Control Panel > View devices and printers on the print server. 2. Right-click the printer icon that you want to share with the clients, and then click Printer Properties > Sharing tab. 3. Click Additional Drivers.
Administrator's Guide Function Settings Note: When the printer is used from many client computers, by using EpsonNet SetupManager and delivering the driver as a package, install operation time can be reduced dramatically. 1. Run the installer. ❏ Running from the website Access the following website, and then enter the product name. Go to Setup, download the software, and then run it. http://epson.
Administrator's Guide Function Settings Scanning From a Computer Install the software and check that the network scan service is enabled to scan via a network from the computer. Related Information & “Software to be installed” on page 43 & “Confirming that Network Scan is Enabled” on page 43 Software to be installed ❏ EPSON Scan 2 This is a scanner driver. If you use the device from a computer, install the driver on each client computer.
Administrator's Guide Function Settings Settings of Servers and Folders Name Settings Location Requirement Scan to Network Folder (SMB) Create and set up sharing of the save folder A computer that has a save folder location The administrative user account to the computer that creates save folders. Destination for Scan to Network Folder (SMB) Contacts of the device User name and password to log on to the computer that has the save folder, and the privilege to update the save folder.
Administrator's Guide Function Settings c Important: If you do not connect a telephone to the printer, select Auto mode. Note: If you enable the Remote Receivefunction, you can start receiving a fax just by using the connected telephone. 3. Click OK.
Administrator's Guide Function Settings Related Information & “Accessing Web Config” on page 36 Dealing with Received Faxes You can deal with a received fax as follows. ❏ Print ❏ Save to Inbox ❏ Save to Computer ❏ Save to Memory Device ❏ Forward Note: If you select all features above, received documents are saved and transferred to each destination and you can receive a notification email when the process has finished. You cannot select only Print and Save to Inbox.
Administrator's Guide Function Settings & “Configuring a Mail Server” on page 30 Making Print Settings for Receiving Faxes 1. Access Web Config and select the Fax tab > Receive Settings > Fax Output. 2. Select Printing. 3. Make the settings for Print Settings as necessary. 4. Click OK. Related Information & “Accessing Web Config” on page 36 Setting to Save Received Faxes in the Inbox 1. Access Web Config and select the Fax tab > Receive Settings > Fax Output. 2. Select Save to Inbox. 3.
Administrator's Guide Function Settings c Important: ❏ Set the printer's received mode to Auto. ❏ Before saving faxes on the computer, they are saved in the printer's memory. Leave the destination computer on because the printer's memory is limited, and send and receive may not be available. The amount of temporary saved data is displayed on the fax mode icon. 1. Run FAX Utility on the computer connected to the printer. 2. Open the FAX Utility settings screen.
Administrator's Guide Function Settings Forwarding Settings for Faxes The forwarding destination must have been previously registered in the contacts. 1. Access Web Config and select the Fax tab > Receive Settings > Fax Output. 2. Select Forward. 3. Click Select from Contacts on Where to Forward. 4. Select the forwarding destination. You can set up to five. 5. Click Select. 6. Set up the handling method for when forwarding fails for Options When Forwarding Failed. 7.
Administrator's Guide Function Settings Item Description Auto Redial Interval Select the time for the next redial. Fax Header Setup for fax header and your phone number. Setup content here displays the header of document transmission. The fax header can have up to 40 characters in Unicode (UTF-8). If you do not specify this, leave it blank. Others You can add a fax header to be displayed in the header of the transmitted document. The fax header entered here can be selected at fax transmission.
Administrator's Guide Function Settings Item Description Edit Select the box and click Edit to switch to the editing screen. When the password is set to the send box, and the administrator password is not configured, switch to the password entry screen. When the administrator password is set, switch to the editing screen regardless of the password setting of the send box. Board Box (Editing screen) Item Description Number Index number of the box. Name Enter the name of the box.
Administrator's Guide Function Settings Item Description Start Code Set the start code of Remote Receive. Enter two characters using 0-9, *, #. Fax Output Item Description Fax Output Set how to process the received documents. When you select multiple methods, the same document is saved to each destination, and the same document is transferred to the destination. You cannot specify only Print and Save to Inbox. Printing Printing received documents.
Administrator's Guide Function Settings Item Description Auto Reduction When the size of a received document is larger than the size of the paper loaded in the printer, it shrinks to fit the paper size, and then prints. Depending on the document, it may be unable to shrink. When disabled, multiple pages are printed without reduction, and a second page might be blank.
Administrator's Guide Function Settings Item Description Receive Notify when you receive a fax. Printing Notify when you finish printing a received fax. Save to Memory Device Notify when you finish storing a received fax on an external memory device. Forward Notify when you finish transferring a received fax. Recipient Set the destination of the process completion email. Click Select from Contacts to select from contacts.
Administrator's Guide Function Settings Item Description Number Set the sender’s phone number as a condition. Select the condition to match, and then enter the phone number. Enter within 20 characters or less using 0-9, +, *, #, or space for the phone number. If you do not specify this, leave it blank. Subaddress(SUB) Set the sub address as a condition. When you select Equals, enter the sub address to match. Enter within 20 characters or less using 0-9, *, #, or space for the sub address.
Administrator's Guide Function Settings Fax Block Settings Item Description Rejection Fax Set a rejection of the incoming faxes from the other party’s number. Rejection Number List If the other party’s phone number is in the rejection number list, set whether to reject the incoming faxes. Fax Header Blank Blocked If the other party’s phone number is blocked, set whether to reject the incoming faxes.
Administrator's Guide Function Settings Item Description Confirm Password Enter the password to confirm. Report Settings Item Description Forwarding Report Set whether to print the report on transferring of the received document. Backup Error Report Set whether to print the report in case automatic backup after fax transmission fails. Fax Log Auto Print Set whether to print the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are completed.
Administrator's Guide Function Settings Item Description ECM Automatically corrects errors in the fax transmission (Error Correction Mode), which are mainly caused by telephone line noise. If this is disabled, you cannot send or receive documents in color. Dial Tone Detection Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch Exchange) or IP telephone, you cannot dial the number. In this situation, change the Line Type setting to PBX.
Administrator's Guide Function Settings Note: ❏ The available features may vary by model. For more details, see the printer's documentation. ❏ You can switch between your printer's contacts list and the LDAP using the printer’s control panel. ❏ To use email features, you need to configure a mail server.
Administrator's Guide Function Settings Registering a Destination to Contacts 1. Access Web Config and select the Scan/Copy or Fax tab > Contacts. 2. Select the number that you want to register, and then click Edit. 3. Enter Name and Index Word. 4. Select the destination type as the Type option. Note: You cannot change the Type option after registration is complete. If you want to change the type, delete the destination and then register again. 5. Enter a value for each item, and then click Apply.
Administrator's Guide Function Settings Items Settings and Explanation Common Settings Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank. Type Select the type of the address that you want to register. Assign to Frequent Use Select to set the registered address as a frequently used address.
Administrator's Guide Function Settings Related Information & “Registering a Destination to Contacts” on page 60 Registering Destinations as a Group If the destination type is set to Fax or Email, you can register the destinations as a group. 1. Access Web Config and select the Scan/Copy or Fax tab > Contacts. 2. Select the number that you want to register, and then click Edit. 3. Select a group from Type. 4. Click Select for Contact(s) for Group. The available destinations are displayed. 5.
Administrator's Guide Function Settings 8. Click Apply. Related Information & “Accessing Web Config” on page 36 & “Backing Up the Contacts” on page 68 Cooperation between the LDAP Server and Users When cooperating with the LDAP server, you can search and specify the destination for email or fax from the contacts on the LDAP server. Related Information & “Configuring the LDAP Server” on page 63 Configuring the LDAP Server 1. Access the Web Config and select the Network tab > LDAP Server > Basic. 2.
Administrator's Guide Function Settings LDAP Server Setting Items Items Settings and Explanation Use LDAP Server Select Use or Do Not Use. LDAP Server Address Enter the address of the LDAP server. Enter between 1 and 255 characters of either IPv4, IPv6, or FQDN format. For the FQDN format, you can use alphanumeric characters in ASCII (0x20-0x7E) and "- " except for the beginning and end of the address. LDAP server Port Number Enter the LDAP server port number between 1 and 65535.
Administrator's Guide Function Settings Items Settings and Explanation User Name Enter the user name for the LDAP server in 128 characters or less in Unicode (UTF-8). You cannot use control characters, such as 0x00-0x1F and 0X7F. This setting is not used when Anonymous Authentication is selected as the Authentication Method. If you do not specify this, leave it blank. Password Enter the password for the LDAP server authentication in 128 characters or less in Unicode (UTF-8).
Administrator's Guide Function Settings LDAP Server Search Setting Items Items Search Base (Distinguished Name) Settings and Explanation If you want to search an arbitrary domain, specify the domain name of the LDAP server. Enter between 0 and 128 characters in Unicode (UTF-8). If you do not search for arbitrary attribute, leave this blank. Example for the local server directory: dc=server,dc=local Number of search entries Specify the number of search entries between 5 and 500.
Administrator's Guide Function Settings Items Email Address Attribute Settings and Explanation Specify the attribute name to display when searching for email addresses. Enter a combination of between 1 and 255 characters using A-Z, a-z, 0-9, and -. The first character should be a-z or A-Z. Example: mail Arbitrary Attribute 1 - Arbitrary Attribute 4 You can specify other arbitrary attributes to search for. Enter between 0 and 255 characters in Unicode (UTF-8). The first character should be a-z or A-Z.
Administrator's Guide Function Settings Messages Cannot access the printer until processing is complete. Explanation This message appears when the printer is busy. Related Information & “Checking the LDAP Server Connection” on page 67 Backing Up the Contacts By exporting the contacts on Web Config, you can copy them to the other printers. Exporting the Contacts 1. Access Web Config, and then select the Device Management tab > Export and Import Setting Value > Export. 2. Select Contacts. 3.
Administrator's Guide Function Settings Making System Settings Setting the Control Panel Setup for the printer's control panel. You can set up as follows. 1. Access Web Config and select the Device Management tab > Control Panel. 2. Set up the following items as necessary. ❏ Language Select the displayed language on the control panel. ❏ Panel Lock If you select ON, the administrator password is required when you perform an operation that requires the administrator's authority.
Administrator's Guide Function Settings 2. Set up the following items as necessary. ❏ Normal Mode Set the sound when the printer is set to Normal Mode. ❏ Quiet Mode Set the sound when the printer is set to Quiet Mode. This is enabled when the one of the following items is enabled.
Administrator's Guide Function Settings ❏ Scan to Network Folder/FTP ❏ Scan to Email ❏ Scan to Memory Device ❏ Scan to Cloud ❏ Copy ❏ Fax 1. Access Web Config and select the functions for which you want to set the default value for the Scan/Copy tab > User Default Settings. Select the Fax tab > User Default Settings to set the default value for fax. 2. Set each item. 3. Click OK. If the combination of the value is invalid, a valid value that is automatically modified is displayed.
Administrator's Guide Function Settings 5. Set up each item. Enter a Name between 1 and 30 characters in Unicode (UTF-8). 6. Click OK. If the combination of the value is invalid, a valid value that is automatically modified is displayed. Confirm the modified value and click OK again. Related Information & “Accessing Web Config” on page 36 Using MS Network You can specify whether or not to enable MS network sharing.
Administrator's Guide Function Settings Universal Print Settings Make settings to print from external devices via the printer driver. Using Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows. Email Print Epson iPrint remote print ✓ Scan to Cloud ✓ ✓ See the Epson Connect portal website for details. https://www.epsonconnect.
Administrator's Guide Product Security Settings Product Security Settings This chapter explains the security settings of the device. Introduction of Product Security Features This section introduces the security function of the Epson Devices. Feature name Feature type What to set What to prevent Setup for the administrator password Locks the system settings, such as connection setup for network or USB, detail setup for fax reception/transmission or transferring, and the user default settings.
Administrator's Guide Product Security Settings Feature name Feature type What to set What to prevent SSL/TLS communications The communication content is encrypted with SSL/TLS communications when accessing to the Epson server on the Internet from the device, such as communicating to the computer via web browser, using Epson Connect, and updating firmware. Obtain a CA-signed certificate, and then import it to the printer.
Administrator's Guide Product Security Settings 4. Select Admin Password > Register. 5. Enter the new password. 6. Enter the password again. 7. Close the confirmation screen. The administrator settings screen is displayed. 8. Select On for Lock Setting, and then close the confirmation screen. The administrator password will be required when you operate the locked menu item.
Administrator's Guide Product Security Settings 2. Enter a password to New Password and Confirm New Password. Enter the user name, if necessary. If you want to change the password to new one, enter a current password. 3. Select OK. Note: ❏ To set or change the locked menu items, click Administrator Login, and then enter the administrator password. ❏ To delete the administrator password, click Product Security tab > Delete Administrator Password, and then enter the administrator password.
Administrator's Guide Product Security Settings Item Description Maintenance information Confirm information about the total pages for printing, paper size, color/black and white, pages of printing for 2-sided and 1-sided, and printing pages for each language of the printer. (Web Config only) Maintenance contacts Registering and editing of a destination to the contacts. User default setting The default setting of push scan and fax. Access control Setup for the user or functions that allow use.
Administrator's Guide Product Security Settings Item Description Deletion of internal memory Setting deletion of data from the internal memory of the printer. Delete all password printing jobs Setting deletion of all password printing jobs. Restore to default settings Setting for the printer to be re-set to factory settings. Administrator setting Setting of the administrator lock or administrator password. * You can omit from the locked items.
Administrator's Guide Product Security Settings 2. Select the Enables Access Control box and click OK. c Important: If you un-check the Allows printing and scanning without authentication information box, unauthenticated jobs sent from the following sources will not be received: ❏ The OS default driver ❏ The PCL printer driver/ PostScript printer driver ❏ Web services such as Epson Connect and Google Cloud Print ❏ Smartphones and other mobile devices 3.
Administrator's Guide Product Security Settings User Features Setting Items Items Settings and Explanation User Name Enter a display name on the list between 1 and 14 characters in ASCII (0x20-0x7E). Password Enter between 0 and 20 characters in ASCII (0x20-0x7E). If you want to restore a password to the default, leave the field blank. Select the check box to enable or disable each function. Checked functions are allowed for use.
Administrator's Guide Product Security Settings 3. Click OK. Related Information & “Accessing Web Config” on page 36 Controlling Using Protocols You can print using a variety of pathways and protocols. If you are using a multi-function printer, you can use network scanning and PC-FAX from an unspecified number of network computers. You can lower unintended security risks by restricting printing from specific pathways or by controlling the available functions.
Administrator's Guide Product Security Settings Protocol Setting Items Items Setting value and Description Bonjour Settings Use Bonjour Select this to search for or use devices through Bonjour. You cannot use AirPrint if this is cleared. Bonjour Name Displays the Bonjour name. Bonjour Service Name Displays the Bonjour service name. Location Displays the Bonjour location name. Top Priority Protocol Select the top priority protocol for Bonjour print.
Administrator's Guide Product Security Settings Items Setting value and Description Scanning Timeout (sec) Enter the communication timeout value for WSD scanning between 3 to 3,600 seconds. Device Name Displays the WSD device name. Location Displays the WSD location name. LLTD Settings Enable LLTD Select this to enable LLTD. The printer is displayed in the Windows network map. Device Name Displays the LLTD device name. LLMNR Settings Enable LLMNR Select this to enable LLMNR.
Administrator's Guide Product Security Settings SSL/TLS Communication with the Printer When the server certificate is set using SSL/TLS (Secure Sockets Layer/Transport Layer Security) communication to the printer, you can encrypt the communication path between computers. Do this if you want to prevent remote and unauthorized access. About Digital Certification ❏ Certificate signed by a CA A certificate signed by a CA (Certificate Authority) must be obtained from a certificate authority.
Administrator's Guide Product Security Settings 4. Click OK. A completion message is displayed. 5. Select the Network Security tab > SSL/TLS > Certificate. 6. Click one of the download buttons of CSR according to a specified format by each certificate authority to download a CSR to a computer. c Important: Do not generate a CSR again. If you do so, you may not be able to import an issued CA-signed Certificate. 7. Send the CSR to a certificate authority and obtain a CA-signed Certificate.
Administrator's Guide Product Security Settings Items Common Name Settings and Explanation You can enter between 1 and 128 characters. If this is an IP address, it should be a static IP address. Example: URL for accessing Web Config: https://10.152.12.225 Common name: 10.152.12.225 Organization/ Organizational Unit/ Locality/ State/Province You can enter between 0 and 64 characters in ASCII (0x20-0x7E). You can divide distinguished names with commas.
Administrator's Guide Product Security Settings 4. Click OK. A completion message is displayed. Note: Click Confirm to verify the certificate information. Related Information & “Accessing Web Config” on page 36 & “CA-signed Certificate Importing Setting Items” on page 88 CA-signed Certificate Importing Setting Items Items Settings and Explanation Server Certificate or Client Certificate Select a certificate’s format.
Administrator's Guide Product Security Settings Items CA Certificate 2 Settings and Explanation If your certificate’s format is Certificate (PEM/DER), import a certificate of a certificate authority that issues CA Certificate 1. Specify a file if you need. Related Information & “Importing a CA-signed Certificate” on page 87 Deleting a CA-signed Certificate You can delete an imported certificate when the certificate has expired or when an encrypted connection is no longer necessary.
Administrator's Guide Product Security Settings 4. Specify a validity period for the certificate. 5. Click Next. A confirmation message is displayed. 6. Click OK. The printer is updated. Note: Click Confirm to verify the certificate information. Related Information & “Accessing Web Config” on page 36 Configure CA Certificate You can import, display, delete a CA Certificate.
Administrator's Guide Product Security Settings Importing a CA Certificate 1. Access Web Config and then select the Network Security tab > CA Certificate. 2. Click Import. 3. Specify the CA Certificate you want to import. 4. Click OK. When importing is complete, you are returned to the CA Certificate screen, and the imported CA Certificate is displayed. Deleting a CA Certificate You can delete the imported CA Certificate. 1.
Administrator's Guide Product Security Settings 2. Click Delete next to the CA Certificate that you want to delete. 3. Confirm that you want to delete the certificate in the message displayed.
Administrator's Guide Operation and Management Settings Operation and Management Settings This chapter explains the items related to the daily operations and management of the device. Confirm Information of a Device You can check the following information of the operating device from Status by using Web Config. ❏ Product Status Check the language, status, cloud service, product number, MAC address, etc. ❏ Network Status Check the information of the network connection status, IP address, DNS server, etc.
Administrator's Guide Operation and Management Settings ❏ Monitoring devices You can regularly acquire the status and detailed information for devices on the network. You can also monitor devices that are connected to computers on the network by USB cables and devices from other companies that have been registered to the device list. To monitor devices connected by USB cables, you need to install the Epson Device USB Agent.
Administrator's Guide Operation and Management Settings Updating Firmware Using Web Config Updates firmware using Web Config. The device must be connected to the Internet. 1. Access Web Config and select the Device Management tab > Firmware Update. 2. Click Start. The firmware confirmation starts, and the firmware information is displayed if the updated firmware exists. 3. Click Start, and follow the on-screen instructions. Note: You can also update the firmware using Epson Device Admin.
Administrator's Guide Operation and Management Settings 2. Select the settings that you want to export. Select the settings you want to export. If you select the parent category, subcategories are also selected. However, subcategories that cause errors by duplicating within the same network (such as IP addresses and so on) cannot be selected. 3. Enter a password to encrypt the exported file. You need the password to import the file. Leave this blank if you do not want to encrypt the file. 4.
Administrator's Guide Solving Problems Solving Problems Tips for Solving Problems You can find more information in the following manuals. ❏ User's Guide Provides instructions on using the printer, replacing ink supply unit, maintenance, and solving problems. ❏ Epson Connect website https://www.epsonconnect.com/ Provides information on Epson Connect features and solving problems.
Administrator's Guide Solving Problems 1. Check the printer's IP address. You can check this from the network status screen on the printer's control panel, a connection report, or the [IP Address] column of a network status sheet. 2. Enter the printer's IP address into a browser to run Web Config. 3. Select the Network tab > Wi-Fi Direct. 4. Select Disable for Wi-Fi Direct. 5. Click Next 6. Check the message, and then select OK.
Administrator's Guide Solving Problems 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3. Tap Change Settings. 4. Select Disable Wi-Fi Direct. 5. Check the message, and then start setting. 6. When a completion message is displayed, close the screen. The screen automatically closes after a specific length of time. 7. Close the network connection settings screen. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1.
Administrator's Guide Solving Problems ❏ Windows 7/Windows Server 2008 R2/Windows Vista/Windows Server 2008 or earlier Click the start button, select All Programs or Programs > Accessories > Command Prompt. 3. Enter ‘ping xxx.xxx.xxx.xxx', and then press the Enter key. Enter the printer's IP address for xxx.xxx.xxx.xxx. 4. Check the communication status. If the printer and the computer are communicating, the following message is displayed.
Administrator's Guide Solving Problems Checking the Connection Using a Ping Command - Mac OS You can use a Ping command to make sure the computer is connected to the printer. Follow the steps below to check the connection using a Ping command. 1. Check the printer's IP address for the connection that you want to check. You can check this from the Network Status screen on the printer's control panel, a connection report, or the IP Address column of a network status sheet. 2. Run Network Utility.
Administrator's Guide Solving Problems If the printer and the computer are not communicating, the following message is displayed. Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point. 1. Load papers. 2. Select Settings on the home screen. 3. Select General Settings > Network Settings > Connection Check. The connection check starts. 4. Select Print Check Report. 5. Print the network connection report.
Administrator's Guide Solving Problems Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b. Messages on the Network Environment E-1 Message: Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. Solutions: ❏ Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
Administrator's Guide Solving Problems E-2, E-3, E-7 Message: No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.
Administrator's Guide Solving Problems ❏ WEP-128 bit (104 bit) ❏ WPA PSK (TKIP/AES)* ❏ WPA2 PSK (TKIP/AES)* ❏ WPA (TKIP/AES) ❏ WPA2 (TKIP/AES) * WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal. E-6 Message: MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.
Administrator's Guide Solving Problems ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.
Administrator's Guide Solving Problems E-12 Message: Confirm the following -Entered security key/password is correct -Index of the security key/password is set to the first number -IP address, subnet mask, or default gateway setup is correct Contact your network administrator for assistance. Solutions: Check the following. ❏ Other devices on the network are turned on. ❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them manually.
Administrator's Guide Solving Problems Message on the Network Environment Message Solution *Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID). The same SSID may be set on several access points. Check the settings on the access points, and change the SSID. The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.
Administrator's Guide Solving Problems ❏ 112bit: AES256/AES128/3DES ❏ 128bit: AES256/AES128 ❏ 192bit: AES256 ❏ 256bit: AES256 The message "Out of date" appears when accessing Web Config using SSL communication (https). If the certificate is out of date, obtain the certificate again. If the message appears before its expiration date, make sure that the printer's date is configured correctly.
Administrator's Guide Solving Problems Is the communication error timeout setting too short? Run EpsonNet Config and select Tools > Options > Timeout, and then increase the length of time for the Communication Error setting. Note that doing so can cause EpsonNet Config to run more slowly.
Administrator's Guide Solving Problems Problems on Using a Digital Certificate Cannot Import a CA-signed Certificate Does the CA-signed certificate and the information on the CSR match? If the CA-signed certificate and CSR do not have the same information, the CSR cannot be imported. Check the following: ❏ Are you trying to import the certificate to a device that does not have the same information? Check the information of the CSR and then import the certificate to a device that has the same information.
Administrator's Guide Solving Problems Cannot Create a CSR Has the Common Name been entered? The Common Name must be entered. Have unsupported characters been entered to Common Name, Organization, Organizational Unit, Locality, State/Province? For example, Japanese is not supported. Enter characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E). Is a comma or space included in the Common Name? If a comma is entered, the Common Name is divided at that point.
Administrator's Guide Solving Problems Messages Invalid file. Cause/What to do Cause: You are not importing a certificate file in X509 format. What to do: Make sure that you are selecting the correct certificate sent by a trusted certificate authority. Cause: The file you have imported is too large. The maximum file size is 5KB. What to do: If you select the correct file, the certificate might be corrupted or fabricated. Cause: The chain contained in the certificate is invalid.
Administrator's Guide Solving Problems Messages Setup failed. Cause/What to do Cause: Cannot finish the configuration because the communication between the printer and computer failed or the file cannot be read by some errors. What to do: After checking the specified file and communication, import the file again.
Administrator's Guide Appendix Appendix Introduction of Network Software The following describes the software that configures and manages devices. Epson Device Admin Epson Device Admin is an application that allows you to install devices on the network, and then configure and manage the devices. You can acquire detailed information for devices such as status and consumables, send notifications of alerts, and create reports for device usage.
Administrator's Guide Appendix Running EpsonNet Config - Windows Select All Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Note: If the firewall alert appears, allow access for EpsonNet Config. Running EpsonNet Config - Mac OS Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. EpsonNet Print (Windows Only) EpsonNet Print is a software to print on the TCP/IP network. There are features and restrictions listed below.
Administrator's Guide Appendix 2. Enter "Info_MACAddress", "Info_ModelName", and "TCPIP_IPAddress" in the first row as the setting item names. Enter setting items for the following text strings. To distinguish between upper case/lower case and doublebyte/single-byte characters, if only one character is different, the item will not be recognized. Enter the setting item name as described below; otherwise, EpsonNet Config cannot recognize the setting items. Info_MACAddress 3. 4.
Administrator's Guide Appendix 7. Select the devices for which you want to perform batch settings with the Status column set to Unassigned, and the Process Status set to Assign Successful. When making multiple selections, press Ctrl or Shift and click or drag your mouse. 8. Click Transmit. 9. When the password entry screen is displayed, enter the password, and then click OK. Transmit the settings.
Administrator's Guide Appendix 11. Check the status of the device you set. For devices that show normally. Icon or , check the contents of the settings file, or that the device has rebooted Status Process Status Explanation Setup Complete Setup Successful Setup completed normally. Setup Complete Rebooting When information has been transmitted, each device needs to reboot to enable the settings. A check is performed to determine whether or not the device can be connected to after rebooting.
Administrator's Guide Appendix 6. Enter the addresses for IP Address, Subnet Mask, and Default Gateway. Note: Enter a static address when you connect the printer to a secure network. 7. Click Transmit. The screen confirming transmission of the information is displayed. 8. Click OK. The transmission completion screen is displayed. Note: The information is transmitted to the device, and then the message "Configuration successfully completed." is displayed.
Administrator's Guide Appendix Making Wi-Fi Settings by Push Button Setup (WPS) You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method. ❏ The access point is compatible with WPS (Wi-Fi Protected Setup). ❏ The current Wi-Fi connection was established by pressing a button on the access point.
Administrator's Guide Appendix Making Wi-Fi Settings by PIN Code Setup (WPS) You can automatically connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point. on the home screen. 1. Tap 2. Select Router. 3. Tap Start Setup. If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi connection.
Administrator's Guide Appendix Changing from Ethernet Connection to Wi-Fi Connection Changing to Wi-Fi Connection from the Control Panel Change the Ethernet connection to Wi-Fi connection from the printer's control panel. The changing connection method is basically the same as the Wi-Fi connection settings. See the topic in this guide on Wi-Fi connection settings from the printer's control panel.
Administrator's Guide Appendix 2. Select General Settings > Network Settings > Wired LAN Setup. 3. Tap Start Setup. 4. Check the message, and then close the screen. The screen automatically closes after a specific length of time. 5. Connect the printer to a router using an Ethernet cable. Changing to Ethernet Connection Using Web Config Change the Wi-Fi connection to Ethernet connection by using Web Config. 1. Access Web Config and select the Network tab > Wi-Fi.
Administrator's Guide Appendix Sender (Client) Use Destination (Server) Protocol Port Number Printer File sending (When scan to folder is used from the printer) FTP server FTP (TCP) 20 21 File server SMB (TCP) 445 NetBIOS (UDP) 137 138 Email sending (When scan to mail is used from the printer) SMTP server NetBIOS (TCP) 139 SMTP (TCP) 25 SMTP SSL/TLS (TCP) 465 SMTP STARTTLS (TCP) 587 POP before SMTP connection (When scan to mail is used from the printer) POP server POP3 (TCP) 110
Administrator's Guide Appendix Sender (Client) Use Destination (Server) Protocol Port Number Client computer Discover the printer from an application such as EpsonNet Config, printer driver, and scanner driver. Printer ENPC (UDP) 3289 Collect and set up the MIB information from an application such as EpsonNet Config, printer driver, and scanner driver.
