User`s guide
Solving Problems.................................................................................................................................... 109
Checking for Software Updates........................................................................................................ 109
Printer Light Status........................................................................................................................... 109
Running a Printer Check .................................................................................................................. 112
Solving Setup Problems................................................................................................................... 113
Noise After Ink Installation........................................................................................................... 114
Software Installation Problems.................................................................................................... 114
Solving Network Problems ............................................................................................................... 115
Product Cannot Connect to a Wireless Router or Access Point .................................................. 115
Network Software Cannot Find Product on a Network................................................................. 116
Product Does Not Appear in Mac OS X Printer Window.............................................................. 116
Cannot Print Over a Network....................................................................................................... 116
Printing a Network Status Sheet.................................................................................................. 117
Solving Paper Problems................................................................................................................... 117
Paper Feeding Problems............................................................................................................. 117
Paper Jam Problems Inside the Product ..................................................................................... 118
Paper Jam Problems in the Cassette .......................................................................................... 120
Paper Jam Problems in the Duplexer .......................................................................................... 122
Paper Ejection Problems............................................................................................................. 124
Solving Problems Printing from a Computer .................................................................................... 125
Nothing Prints.............................................................................................................................. 125
Noise Occurs, But Nothing Prints ................................................................................................ 126
Noise When Product Sits for a While........................................................................................... 126
Product Icon Does Not Appear in Windows Taskbar................................................................... 126
Error After Cartridge Replacement .............................................................................................. 127
Printing is Slow............................................................................................................................ 127
Solving Page Layout and Content Problems.................................................................................... 128
Inverted Image ............................................................................................................................ 128
Too Many Copies Print ................................................................................................................ 129
Blank Pages Print........................................................................................................................ 129
Incorrect Margins on Printout....................................................................................................... 130
Incorrect Characters Print............................................................................................................ 130
Incorrect Image Size or Position.................................................................................................. 131
6