User Manual

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• Make sure your paper meets the specifications for your product.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Cover
Paper Ejection Problems
Paper Specifications
Related tasks
Loading Paper in Cassette 1 (Upper Cassette)
Loading Paper in Cassette 2 (Lower Cassette)
Paper Jam Problems in the Paper Cassette
If you see a message that paper has jammed in the paper cassette, follow the steps here or on the LCD
screen to clear the jam.
1. Cancel the print job, if necessary.