User Manual

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• Do not press too hard on the original or the document cover when you are scanning originals on the
scanner glass.
• Clean the scanner glass.
• Clean the ADF.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Paper Specifications
Related tasks
Aligning the Print Head Using the Product Control Panel
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - Mac
Selecting Printing Preferences - Mac
Selecting Double-sided Printing Settings - Windows
Selecting Double-sided Printing Settings - Mac
Cleaning the Translucent Film
Cleaning the Paper Guide
Related topics
Loading Paper
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
• Make sure the paper type setting matches the type of paper you loaded.