Reference Manual

Introduction

1.4 How to Order CPI

CPI can be ordered in the same way as all other Ericsson products

using the product number to identify each product. Orders can be

placed through any local Ericsson company, or alternatively, on the

Internet. How operators and customers and Ericsson companies order

CPI is described in detail below.

1.4.1 Outside Ericsson

To place an order for CPI, contact any Ericsson company and follow

the same procedure as with all other Ericsson products.

The most up-to-date CPI can be downloaded from the Extranet by

customers and contractors that have obtained access by visiting

Ericsson’s Extranet e-business site. See access information below.

How to Obtain Access to the Extranet

Access is granted by the Key Account Manager (KAM) from your local

Ericsson company. The Extranet address is:

https://ebusiness.ericsson.net

To be able to access the Extranet site you need to ensure that:

• your company allows access to secure sites (HTTPS) through its

ﬁrewall.

• your PC has either Microsoft Internet Explorer 4.01 with SP2 or

later, or Netscape navigator 4.61 or later.

• your browser has the plug-ins necessary to view or download PDF

and Microsoft ofﬁce ﬁles.

If you are unsure of any of these preconditions, please check with your

local IS/IT Support or help desks within your company.

The Access Process

•

To access the site you must have an individual user name and

password. To request access, send an e-mail to the support centre

asq.ex@era.ericsson.se stating your name, telephone number, e-

mail address and with which customer or Ericsson company you

work.

Once your access is setup, a reply with all the details you need

will be sent to you.

Alternatively, you can download the Portal Order form from the

Extranet.

• The ﬁrst time you log in to the site, we recommend you to read

the user instructions.

More information about Extranet can be found at the Extranet address

below. For support on issues related to the Extranet,

Tel.: +46 8 585 33085.

EN/LZT 720 0024 R2A

2002-11-01

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