User Guide Standard and Economyplus Telephone System telephone for BusinessPhone 250 and BusinessPhone 50
Welcome Welcome to the User Guide for the Standard and Economyplus phones in the BusinessPhone 250 and BusinessPhone 50 system from Ericsson. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization. To take full advantage of these advanced features and facilities there is a line of phones, designed for ease of use in every situation.
Quick Reference Guide and Quick Reference Card Standard and Economyplus Telephone System telephone for BusinessPhone 250 and BusinessPhone 50 Answer calls Inquiry Answer: Lift handset or Line1 Answer on another extension: Ext. No. 6 Ongoing conversation: Inquiry Refer back: Line1 or Inquiry Make calls End call: Internal calls: Ext. No. External calls: 0 Common abbreviated number: Abbreviated No.
Quick Reference Guide and Quick Reference Card - Standard Telephone / Economyplus Telephone Call forwarding 2nd Diversion Internal diversion: Cancel from answering extension: Bypass call forwarding: 2nd Diversion Play-back: Re-record: * 9 Send: # Check received: Message *21* New No. # #21* Own No. *60* Ext. No. *22* Cancel: #22# Re-activate: *22*# * # Enter information (pre-text): Line access code External No.
Table of Contents Table of Contents page Description ........................................................6 Incoming Calls ..................................................8 Outgoing Calls ................................................11 During Calls ....................................................14 Call Forwarding ..............................................19 Information ......................................................26 Internal Messages ..........................................
Description Description 1 15 2nd ABC 2 DEF Message 3 Info GHI JKL MNO PQRS TUV WXYZ A 4 B 5 4 6 C D 14 Transfer Diversion Inquiry 10 7 8 Save/Redial 9 Line 2 11 12 Read & Conference 13 Line 1 16 Note: The graphic above is valid for the Standard as well as the Economyplus telephone. The Economyplus telephone is not equipped with a display. 6 1 Display (Standard telephone only) 2x20 characters. See section ”Display info”.
Description 3 Message / Info a. To send and receive messages. See section ”Internal messages”. b. Enter information. See section ”Information”. 4 Dual-function programmable keys (A-D) Storing numbers, program functions. See section ”Programming”. 5 Dual-function programmable key (C) / Headset key a. Storing numbers and program functions. b. The headset function is only available with option unit (DBY 410 02) installed. The headset key is programmed by the system administrator.
Incoming Calls Incoming Calls Internal calls A ringing signal and a flashing lamp indicates an incoming call. The display shows the number and the name of the internal caller (Standard telephone). External calls A ringing signal and a flashing lamp indicates an incoming call.
Incoming Calls On another extension You can answer a call to another extension from any phone in your office. Call the ringing extension You receive busy tone. 6 Press Allow calls on line 2 If you want to receive calls also while speaking you first need to program ”Free on 2nd access” on a programmable key. See section “Programming”.
Incoming Calls Silent ringing This function is useful if you do not want to be disturbed by the ringing of the telephone. Standard telephone: Incoming calls will only be indicated on the display and by the flashing line key. Economyplus telephone: Incoming calls will only be indicated by the flashing line key.
Outgoing Calls Outgoing Calls Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. Make calls How to make internal and external calls. Lift the handset and dial either: An extension number to make an internal call, or 0 The digit(s) for external call access and the external number Note: Which digit to press for external call access, depends on the configuration of the system.
Outgoing Calls Last external number redial When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not. *** Press to redial the last dialled external number The display will show the dialled number. Save external number When you make an external call, you can save the number in order to redial it easily. Previously saved number is erased.
Outgoing Calls Automatic call-back You call an extension and receive busy tone or get no answer. 5 or Press Verification tone. Replace the handset or press to finish the procedure You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call. You have to answer within eight seconds otherwise the call-back service is cancelled. Lift the handset when you are called back (You can also press the line or loudspeaker key to answer in handsfree mode.
During Calls During Calls The BusinessPhone 250 and BusinessPhone 50 system allows you to handle calls in many different ways. You can switch between handset and handsfree/group conversation, mute the microphones, make an inquiry, transfer the call, create a conference or put the call on hold to perform other tasks. Group listening You have an ongoing conversation via the handset. Press to switch the loudspeaker on or off When the lamp lights, the loudspeaker monitors the call.
During Calls From handsfree to handset You have an ongoing handsfree conversation. Lift the handset Conversation via the handset. Mute You have an ongoing conversation. Press to switch the microphone on or off When the lamp lights, the caller will not be able to hear the conversation in your room. Inquiry During an ongoing conversation you like to make an inquiry to an internal or external party. Inquiry Press The first call is put on hold (the lamp flashes slowly).
During Calls Refer back You have an ongoing conversation on e.g. Line 2 and want to refer back to the parked call on Line 1. The lamp flashes at the parked call. Line 1 Inquiry / Line 2 Press to park the second call First call is connected. Press to park the first call Second call is connected. Press to end the ongoing call Transfer You have an ongoing internal or external conversation and you want to transfer the ongoing call.
During Calls Transfer to a busy extension You can even transfer calls to busy extensions. The other party will hear a muted signal (camp-on), and the call will be extended, as soon as the ongoing call is terminated (if camp-on is allowed). Call-back You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your telephone will ring again.
During Calls Individual hold You have an ongoing conversation, i.e. the ”Line 1”-key is lit. Now you want to park the ongoing call for a short while. Press the line key The lamp flashes slowly. Line 1 Press again to retake the parked call Line 1 Common hold Press (pre-programmed) The line key lamp flashes slowly. The call can be picked up on any extension within one minute, or else it will recall on the holding extension.
Call Forwarding Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function. Depending on the type of diversion you are also able to record your personal greeting, see section “Personal greeting”. Note: You can still make calls as usual.
Call Forwarding Fixed diversion This function directs your calls to a pre-programmed answering position (e.g. secretary). Activate fixed diversion 2nd Diversion Press Press to activate diversion All calls to your extension are directed to a pre-programmed address. The display shows the actual diversion state.
Call Forwarding Program fixed diversion address If you need to program a new diversion address: *00* Dial to start programming 2nd Press Diversion Press Dial new diversion address 2nd Press Diversion Press Press to finish the procedure BusinessPhone - Standard Telephone / Economyplus Telephone 21
Call Forwarding Individual diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car telephone). Note: In order to prevent misuse, individual external diversion can be blocked for your extension, see section “Security”. Program and activate internal diversion Divert your calls to an internal position.
Call Forwarding Program and activate a new external diversion address To set a new individual external diversion address: *22* 0 Dial Dial the digit(s) for external call access and enter the new external diversion address A maximum of 24 digits. # Press to activate the individual diversion Verification tone. Press to finish the procedure Note: Individual external diversion can also be used via the DISA function, see section “Other useful facilities”.
Call Forwarding Follow me If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow me, ”Individual Diversion” must be active on your telephone. Activate follow me Note: This procedure has to be executed from the telephone the calls are diverted to. *21* Dial * Dial your number and press # Dial the new number and press Special dial tone.
Call Forwarding Bypass call forwarding Bypass call forwarding makes it possible to call a specific extension, even if call forwarding is activated on this extension. *60* Dial Enter extension number # Press You will be connected to the specified extension, regardless of which type of call forwarding the called extension has activated.
Information Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absent info. Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information.
Information Pre-defined texts Enter ”Code” and Enter ”Completing info” from the table below If you do not know the time of return, just press #. Code Time of return Date of return Lunch Meeting Vacation Illness # 1 2 3 4 5 6 Completing info hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day Press to enter the information Press to finish the procedure The programmed absence info will be shown in the display.
Information Voice information 2nd Press Info Press 9 * 9 # Press and speak Press to play-back and listen to your recording Press and speak to re-record Press to activate Press to finish the procedure Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absent info. Note: You can dial your own extension number if you want to check your information.
Information Erase information, Save information 2nd Press Info Press 0# Press to erase info or # Info Press to deactivate and save for later use Information is passive. Press to finish the procedure Use saved information When the information is switched off: Press 2nd Info # Press to activate saved info The Message/Info lamp lights. Information is active.
Information Receive info for diverted calls Note: This section only applies to the Standard telephone. A colleague, Andersen, has programmed diversion to your extension. You answer a call to Andersen on your phone. The sign ‘&’ or ‘%’ indicates that Andersen has text or voice info programmed.
Internal Messages Internal Messages You can send a call-back or a voice message when you call an extension and receive busy tone or get no answer. This section also describes how to record an ongoing conversation and a personal voice message. Your incoming messages are indicated on your telephone by a rapidly flashing message-key. Send message To send a message to an extension when you receive busy tone or get no answer.
Internal Messages Check and store received messages You can check and store your received messages. Received messages are divided into following three categories: • • • New messages (not heard or read) Heard/Read messages Stored messages Note: Messages are deleted from the system after a certain time. The time depends on which category the message belongs to. Please ask your system administrator regarding this.
Internal Messages Dictaphone function If you want to record and retrieve personal voice messages you can use the dictaphone function. A dictaphone message is treated as a normal message. How to retrieve dictaphone messages, see section “Check and store received messages”. Record message To start the recording: *58# Dial and record your message The maximum recording time is four minutes and 15 seconds.
Internal Messages Conversation recording The conversation recording function makes it possible to store the ongoing telephone conversation in the individual mailbox by pressing a pre-programmed recording key. You can store both internal and external calls. Conference calls cannot be stored. A recorded conversation is treated as a normal voice message. How to retrieve conversation recordings, see section “Check and store received messages”. Note: This feature may be restricted or not available.
Mailbox System Mailbox System While you are away from the office, callers can leave messages in your individual or in a common mailbox. You are also able to record your personal greeting, see section “Personal greeting”. The difference between your individual mailbox and a common one is that a common mailbox can be used for more than one user. Individual mailbox system Callers are able to leave messages in your individual mailbox. Activate Divert your extension to the mailbox system.
Mailbox System Deactivate 2nd Press Diversion Press Retrieve messages - internally When a new message is received, the message lamp flashes rapidly. Message Press to retrieve a message See section “Check and store received messages”. Retrieve messages - externally To retrieve your messages from an external position: Dial your company´s telephone number Dial the number to the mailbox system During the procedure you will be asked for your extension number and your password.
Mailbox System Dial the common mailbox number Please ask the system administrator for your defined mailbox number. 2nd Press Diversion Press Press to finish the procedure When the diversion to your mailbox is activated, the Diversion lamp shows steady light. Deactivate 2nd Press Diversion Press Retrieve messages - internally Common mailbox Press the common mailbox key (pre-programmed) During the procedure you will be asked for your extension number and your password. See section ”Security”.
Mailbox System Personal greeting Depending on the type of diversion you want to activate, you can leave three different personal greetings to the caller. The diversion state can be on no reply, on busy or an activated individual diversion. *59# 2 Dial During the procedure you will be asked for your extension number and your password. Press to configure your personal greeting Enter diversion code Select an option below and follow the voice announcements.
Abbreviated Numbers Abbreviated Numbers By using abbreviated numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as ”common abbreviated numbers” in the exchange. Up to 14 “individual abbreviated numbers” (your personal most frequently used external numbers) can be stored and used. You have two options to do this: Option 1 - Via a programmable key 4 individual abbreviated numbers can be programmed on the keys A to D.
Abbreviated Numbers Individual abbreviated numbers via a programmable key You can program and activate your most frequently used external numbers on the 2nd layer of a programmable key. This procedure can also be used if you want to program a function that is activated/deactivated via a dial code. Press 2nd Press to make a call or activate a dial code (pre-programmed) Thomas P Program individual abbreviated number How to program external numbers or dial codes on the keys A to D.
Abbreviated Numbers Individual abbreviated numbers via the keypad You can program and activate your most frequently used external numbers via the keypad. ** Press and dial the abbreviated number A number between 0 and 9. Program individual abbreviated number How to program external numbers on the keys 0 to 9. *51* Enter programming mode * Select an abbreviated number between 0 and 9 and press # Dial the external number and press The number can consist of up to 24 digits.
Abbreviated Numbers Dial-by-name You can program and activate directory numbers (extensions and common abbreviated numbers) on the programmable keys. Press to make a call (pre-programmed) Head Office Program dial-by-name How to program an internal directory number on a key A to D. *00* Enter programming mode Press a programmable key The pre-programmed function will be shown in the display. 10 Press Press the programmable key again Dial the number You can use any directory number, e.g.
Call Metering Call Metering Note: This section only applies to the Standard telephone. When the BusinessPhone system is provided with metering information from the public net, the call metering function can be used to check the costs of outgoing calls. The BusinessPhone system offers several options to obtain this information. Cost indication During an outgoing external conversation the display shows the actual costs. If you want to deactivate the cost indication.
Call Metering Cost of the last call After finishing an outgoing external call, you have the possibility to see the cost of the last call. *46# Dial The display shows the cost of the last call. Press to finish the procedure Read out your own cost counter This is useful, when you want to check the accumulated costs of your own counter. *45# Dial The system shows the accumulated costs since the last reset.
Group Facilities Group Facilities When you are working together in a team the following group facilities can be very useful. You can page your colleagues, give them telephone attendance or pick up their incoming calls. Key-system With this function, all (or selected) external lines are represented by pre-programmed keys on all phones. For each external line, a function key has to be programmed. Which means that you are able to monitor the state of traffic for every programmed external line (e.g.
Group Facilities Supervision / Telephone attendance A function-key can also be programmed for supervision and handling calls for a group of extensions. If a supervision/ attendance-key is programmed on your telephone, you are able to call the other group-members or answer incoming calls for the group by pressing the key and monitor the activity of other extensions (free, busy, called).
Group Facilities Loudspeaker paging You can page all extensions in a group and give a voice message. Paging Press (pre-programmed) All extensions in a group are called. Paging Press again and hold the key (pre-programmed) Give the voice message and then release the key. Now you can wait for answer, or terminate. If you do not get an answer within 30 seconds, the paging function will be terminated automatically.
Group Facilities Group hunting Your telephone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function. Note: The number of cordless extensions in a hunt group are limited to eight (including tandem configurations).
Group Facilities Answer calls Answer group hunting calls in the normal way. Log out To log out from one hunt group: #28* Dial Dial the hunt group code Please ask your system administrator for the configured number. # Press Note: If you are logged in to more than one huntgroup and log out from one of them, the display will show the following text: PBX GRP.
Other Useful Facilities Other Useful Facilities By using these facilities your productivity will be increased, e.g. you can set reminders for important meetings, place the costs for external calls on separate accounts, listen to music via the loudspeaker and much more... Reminder The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed). *32* # Dial Dial reminder time and press (00-23) hour + (00-59) minute. Example: 1430.
Other Useful Facilities Account number You can place the costs for external calls on a selected account number (up to 15 digits). Enter account number before the call *9* # Dial Enter account number and press Internal dial tone. Make the external call. Enter account number during the call If your telephone has a pre-programmed account number-key, you can also enter an account number during a call.
Other Useful Facilities Background music You can listen to background music over the loudspeaker on your phone by pressing a pre-programmed Music key, or by entering the number for the music channel. Please ask your system administrator for the configured number. Background music Press to activate the music (pre-programmed) The music automatically switches off when you make or receive calls and switches on again when the call is finished.
Other Useful Facilities Doorphone The doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone. Answering doorphone calls Line 1 Press the flashing line key You will be in speech connection with the calling party. Opening of the doorlock After you have answered the doorphone, you can open the door making an inquiry to the door-opener’s directory number.
Other Useful Facilities Tandem configuration The tandem configuration is a unit, consisting of two telephones using the same directory number. One of the telephones is defined as the ”Primary” and the other one as the ”Secondary”. This function enhances the communication for users that, for example, have a wired phone on their desk (the ”primary telephone”) and need to be mobile within their company’s building with their own portable (the ”secondary telephone”).
Other Useful Facilities Transferring a call between members of a tandem unit Inquiry Transfer Press and dial own directory number Press Direct Inward System Access (DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project.
Other Useful Facilities Networking Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking. IP calls IP calls are internal calls sent via an internal data network (LAN or WAN) and the transfer of data and voice is made on the same line.
Security Security You can block your extension in order to prevent unauthorized use of your telephone, e.g if your external calls are placed on a specific account number. Block extension *72# Dial to block your extension Verification tone. Press to finish the procedure Un-block extension #72* Dial Dial your password # Press to re-open Verification tone. Your extension is open for use.
Security Select password You can use your four-digit password for blocking your phone from unauthorized use, or for making external calls from any blocked extension. #*72* Dial to select a new password Dial your present password The default password is “0000”. * Press Dial your new password # Press Verification tone.
Security Bypass blocked extension In order to make a call, you can temporarily bypass a blocked extension. Bypass own extension *72* Dial Dial your password # Press Dial tone. You can make one call from your extension. Bypass another extension This makes it possible to make a call on another, blocked extension, by using your password. *72* Dial Dial your password * Press Dial your extension number # Press Dial tone. You can make one call from the blocked extension.
Least Cost Routing Least Cost Routing Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system. If the extension has been configured to use LCR, each external call will be analysed and the cheapest way will be selected.
ISDN Facilities ISDN Facilities Note: This section only applies to the Standard telephone. This chapter is only relevant when your system is connected to a digital trunk line (ISDN-trunk line). It provides a general view of all the (supplementary) services available from the public net which are supported by the system. The services from the public net differ from market to market. Please ask your system administrator which features are available.
ISDN Facilities Answer an incoming call from an ISDN-line A ring signal and a flashing lamp indicates an incoming call, answer the call in the normal way. One of the following four cases will occur. Example 1 : The public net provides the number of the caller. Mr. Plattner with public number 0 181100 4736 is calling. 12 May 10:35 +15° 1811004736 C Example 2 : The caller has activated ”number secrecy”. (The calling number will be suppressed.
ISDN Facilities Make an external call on an ISDN-line Establish an external call in the normal way. If the called party is also connected to a digital trunk line, your public number is shown on the called party´s display. If the connected party number differs from the dialled one (for example : diversion or pick up from another extension), your display shows the new number.
ISDN Facilities Malicious call identification If you are disturbed by malicious external incoming calls, you can request a number tracing from the network provider. If you cannot see the number of the caller or connected party (because of an activated number suppression), you have the possibility to register the number in the public network during the call. Malicious call id.
ISDN Facilities ISDN caller list This function will insure that you will not miss any incoming calls, by storing unanswered ISDN calls on your telephone, e.g. if you do not answer or your telephone is busy. Via your telephone you can: • • • • • See the number of unanswered calls Call the stored numbers in the caller list Scroll through the caller list See the time and date of the arrived calls Erase calls from the list The number of calls in the list are indicated on your display, e.g.
ISDN Facilities Show date, time and call attempts of the selected call When you are retrieving calls from your caller list. 0 Press to see the date and time of the selected call You will see when the call was received and how many times the same call came in. 12 May 08:22 0 12X Press to return to the previous display Erase calls from the caller list When you are retrieving calls from your caller list. Press to erase the selected call The call is erased from the list and the next call is displayed.
Optional Equipment Optional Equipment This chapter describes optional features that can be used together with your BusinessPhone telephone. Conference unit For conferences with many participants, the conference unit enhances the speech quality. It provides full duplex and high quality conversation possibilities. Alarm interface unit This plug-in module is fitted into the bottom of the telephone.
Optional Equipment Option unit The Option unit DBY 410 02 is an optional accessory, to be installed on the bottom of your telephone set. The following devices can be installed via the Option unit: • Tape recorder • Extra bell or busy indication outside your door • Enhanced headset functionality or a conference unit • PC sound card • Second handset Note: For people with impaired hearing the Option unit offers the possibility to amplify the receiving volume in the handset and headset.
Optional Equipment Headset The following headset functions are available. Note: To use the headset functions your telephone has to be equipped with option unit DBY 410 02. How to install the option unit, see separate installation instructions provided with the option unit. Activate/Deactivate the headset Headset Press the headset key to activate/deactivate (pre-programmed) See section ”Description”. All calls can be handled via the headset.
Optional Equipment Headset with group listening Press to toggle between headset with or without group listening Headset to handsfree Press Headset Press the headset key (pre-programmed) Handsfree to headset Headset 70 Press the headset key (pre-programmed) BusinessPhone - Standard Telephone / Economyplus Telephone
Programming Programming If you require frequent use of certain functions, you may program them on the keys A-D on the telephone. When you want to use the function, just press the key. Notes: The dual-function keys allow programmed functions and short numbers to be combined on the same keys. Remove the transparent cover in order to write the name beside the key. Put the name referring to the programmed function in the field above the line to indicate that it is the primary function.
Programming Program a function How to program a function on key A. Note: Some functions can also be programmed as individual abbreviated numbers, see section “Abbreviated numbers”. *00* Enter programming mode Press the desired programmable key Select function code See section ”Function codes and required data”. Press the programmable key again Enter associated number See section ”Function codes and required data”.
Programming Example : Program supervision of extension 204 on key A, with ringing character 1. For available function codes, see section ”Function codes and required data”.
Programming Function codes and required data Programming name Function name Function code Associated number Ringing character NAMECALL SUFFIX DIGIT Dial-by-name Camp-on Automatic callback Answer calls, another extension Radio paging Intrusion External line Supervision/Tel.
Display Info Display Info Note: This section only applies to the Standard telephone. The display assist your actions on the phone with step-by-step instructions. Display info When your phone is idle, the upper line shows general information. The lower line shows your name and extension number. 12 May 10:35 +15° ANDERSEN A 200 During an internal call or an incoming external call the lower line shows the other party’s name, extension number and status.
Display Info Status information Status information during internal calls: NB B C F F2 I P R S NU W & % +15°^ 76 The called number is blocked. The called extension is busy. Incoming call. The called extension is free. The called extension is free on line 2. Intrusion. The called extension has parked the call. Recall from an individually parked call. Speech mode. Number unknown. Camp on mode. The called extension has text info stored. The called extension has voice info stored.
Visible Signals Visible Signals The key lamps on your telephone indicates with different signals the traffic state of the ongoing call or function. Lamp indications Extinguished lamp The function is not active. Steady light The function is active. Slowly flashing lamp The line (or function) is put on hold. Rapidly flashing lamp An incoming call or message waiting. Light with short breaks Ongoing call.
Audible Adjustments Audible Adjustments In order to satisfy your personal needs, the BusinessPhone 250 and BusinessPhone 50 system is equipped with many options to set and adjust a personal volume and ringing signal. Handset and loudspeaker volume Use the volume keys. You can set different volume levels for internal and external calls and for background music. During a call, adjust handset listening volume in handset mode. Adjust loudspeaker volume in monitor mode or during background music.
Audible Adjustments Ringing type Select type 1 if you want to set the ringing volume at a constant level, select type 2 if you want gradually increasing volume when the phone rings. 1*1 Press or 1*2 Press You will hear the selected type. Press to finish the procedure Note: When type 2 is selected, the programming of the ringing volume is not applicable. Ringing volume 2*0– 9 Press You will hear the selected volume (0...lowest volume, 9...highest).
Audible Adjustments Melody programming If you want a personal melody when your telephone rings, this can be programmed for internal-, external- or call-back calls. Note: This function requires a certain release number of your telephone (for the Standard telephone it is R7B or higher and for the Economyplus telephone it is R6B or higher, see under your telephone). If you can enter “Melody mode” your telephone supports this function.
Audible Adjustments Programming mode options Insert notes: Press to insert notes 1=c, 2=d, 3=e, 4=f, 5=g, 6=a, 7=b, 8=+c, 9=+d Note: If you press and hold a key you make a long tone (shown with a capital letter e.g. D). Change the pitch steps: # Press to change Press once for sharp pitch, twice for flat pitch and three times to get the normal pitch. Insert a pause: * Press to insert a short pause Hold the key to get a long pause.
Audible Adjustments Erase note or melody: Press to erase the note to the left of the cursor Press and hold to erase the whole melody. Store the melody: Press the flashing line key Line / Inquiry Press to exit program mode You enter melody mode.
Tones and Signals Tones and Signals Tones Tones are audible in the handset.
Tones and Signals Signals Ringing signals are emitted from the phone. Internal ringing signal -repeated after 4 s External ringing signal -repeated after 4 s Automatic call-back signal Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries.
Glossary Glossary Abbreviated Number Dialling Initiating a call to a pre-programmed number by dialling a code or pressing a key. Short numbers can be: 1. Common, which means that all extensions can use them. 2. Individual, which means that they are programmed and used by each extension separately (14 numbers). See section ”Abbreviated numbers”. Dial-by-name Initiation of a call by operating a single key. Internal numbers (or common abbreviated numbers) can be stored on each extension.
Glossary Extension All telephones connected to the PBX have a unique internal number (up to 8 digits). If your telephone is equipped with a display, you can see your number. Function code A digit code that corresponds to a specific function. See section ”Programming”. Hold To park a call. See section ”During calls”. Information Internal callers are informed about absence and time of return. External callers are diverted to the operator, where the same information is available.
Glossary Mute To switch the microphone temporarily off. See section ”During calls”. Night switching Used for directing all incoming calls to one extension (answering position), for example when the office is closed. See section ”Other useful facilities”. Password A four-digit code needed to e.g. block your extension and retrieve messages from the mailbox system. You can set your own password. See section ”Security”. PBX Private Branch Exchange. Your telephone switching system (e.g. BusinessPhone 250).
Installation Installation Install cables 4 4 2 1 3 1 2 3 4 Cable to handset Cable to exchange Space for personal directory list(optional) Wallmounting screw holes You can put the cable to the handset in any of the two notches underneath the telephone. The cable to the exchange has to be plugged in ”LINE“. Change cables To remove a cable, push down the plug’s stop. Use a screw-driver to unlock the stop.
Installation Wall mounting handset hook When mounting on a wall, you have to pull out and turn the hook.
Installation Placing the telephone • • • Do not place your telephone on sensitive surfaces. Use a non-slippery pad to protect your furniture from possible damage. Do not place your telephone near sources of extreme heat, e.g. near the radiator. Make sure that the line cable isn´t creased. Cleaning the telephone Use a slightly moistened (not wet) cleaning-rag or an anti-static rag and wipe off the telephone carefully. Do not use rough rags, solvents or aggressive cleaning fluids.
Useful Hints Useful Hints Connections between external lines With your BusinessPhone PBX, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life. Note: When these features are used, your BusinessPhone will occupy at least two external lines. However, there may be disadvantages in connecting to several external lines.
Index Index Abbreviated numbers 39 Common 39 Dial-by-name 42 Individual 40 Account number 51 Alarm interface unit 67 Answer a second call 9 Answer an incoming call from an ISDN-line 62 Answer calls 8 Answer on another extension 9 Audible adjustments 78 Automated attendant 51 Automatic call-back 13 Background music 52 Block extension 57 Busy extension 13 Bypass blocked extension 59 Bypass call forwarding 25 Call forwarding 19 Bypass 25 Fixed diversion 20 Follow me 24 Individual diversion 22 Call metering 4
Index Group call pick up 46 Group facilities 45 Common bell 47 Hunt group 48 Key-system 45 Page extensions 47 Pick up group 46 Supervision 46 Group hunting 48 Group listening 14 Handset and loudspeaker volume 78 Handset to handsfree 14 Handsfree to handset 15 Headset 69 Hold 18 Immediate answer 53 Incoming calls 8 Answer 8 Handsfree 8 Second call 9 Silent ringing 10 Individual abbreviated numbers via a programmable key 40 Individual abbreviated numbers via the keypad 41 Individual diversion 22 Individual h
Index Outgoing calls 11 Call-back 13 Camp on 13 Handsfree 11 Intrusion 13 Make 11 Redial number 12 Save number 12 Password 58 Personal greeting 38 Pre-defined texts 26 Program a function 72 Program fixed diversion address 21 Programming 71 Read out your own cost counter 44 Receive info for diverted calls 30 Redial 12 Refer back 16 Reminder 50 Ringing signal 78 Save external number 12 Save information 29 94 Security 57 Select password 58 Send message 31 Short numbers 39 Signals 84 Silent ringing 10 Superv
Notes BusinessPhone - Standard Telephone / Economyplus Telephone 95
Notes 96 BusinessPhone - Standard Telephone / Economyplus Telephone
Designation Card Manager and Voice Guide BusinessPhone Designation Card Manager On the CD you will find helpful products and your user guide in electronical format. Hardware requirements: CPU Pentium 200MHz, 64 MB RAM 20 MB free memory on hard disk (optional) VGA 800*600, 256 colors Sound card (recommended), CD-ROM drive (24x) Software requirements: Operating system: MS Windows 95/98, MS Windows 2000 or MS Windows NT 4 (service pack 3 or higher) No CD-ROM? Please send an e-mail to: businessphone.
Quick Reference Guide Answer calls Answer on another extension: Inquiry 6 Ext. No. Make calls Abbreviated No.
Ericsson communications solutions for enterprise networks combine and improve advanced ways of exchanging information via voice, data, video and evolving future media. This requires a true understanding of how businesses and professionals interact— an understanding that goes far beyond meeting just the technological requirements. Our customers include owners of small to large enterprise networks, local as well as multinational. We also offer solutions for Internet service providers.
