User`s guide

13(30)
Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
99-07-15 F
106/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
wrong Agent Number
When the agent number is entered, the ASB 15002
checks whether or not this agent number is correct.
If the agent number is not correct, an error tone will be
sent to the agent and the display of the telephone
shows:
EXECUTIVE telephone
STANDARD telephone
After 2 seconds the agent will be returned to the
prompts that request her/him to enter the agent
number again.
NOTE: Logging on via ECONOMYplus presents
the
difficulty that the agent cannot see the
log-on instructions (ECONOMYplus has
no display).
Capacity
Not applicable.
Limitation
A PIN code is only useful if an ACD-MS application is
connected and running.
Programming
None.
Equipment
The ECONOMYplus, STANDARD and EXECUTIVE
can be used for logging on to the system.
10 Jul 14:40 +15˚
INVALID AGENT NUMBER _
INVALID AGENT NUMBER