User`s guide

1(21)
Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
99-07-15 E
108/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
SEA/EBBMP C. Bertsch
SEA/EBBMP ASB 150 02
SEA/EBBX/E
ACD APPLICATIONS
Contents Page
CALL CENTRE SUPERVISOR
Standard Edition . . . . . . . . . . . . . . . . . . . . . . . . . 2
CALL CENTRE SUPERVISOR
Basic Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
FEATURE COMPARISON OF
CCS Standard with CCS Basic. . . . . . . . . . . . . 11
CALL CENTRE ASSISTANT (CCA) . . . . . . . . . 15
108.fm
Database reference