User`s guide

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Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
98-05-29 C
114/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
AA-feature analyses also the validity of the received digits. If these do not result in a complete directory number, or
this directory number does not exist, the caller will hear a voice announcement indicating the error case. The caller
has the opportunity to try once more at the level where the wrong entries have been detected. The caller can interrupt
the voice prompts by starting the dialling procedure.
If the second try has not been successful, the caller will be rerouted to the AA-exit position (e.g.
OPERATOR
).
EXAMPLES
Below you will find two examples of the AA structure.
Example 1
The following chart shows the structure of a more complicated feature with a number of AAs (selections list / voice
menus). The selections list of the first AA has been programmed to receive single-digit inputs.
For example, by dialling "0" the caller will hear a new voice menu which is connected to another AA. This list has been
programmed to wait for complete directory numbers.
Exit position
1st time out
2nd wrong entry
1st wrong entry
Voice message
The dialled number
is wrong "
"
Voice menu
Call directory
number
Receives dialled
numbers
directory
Call
pre-programmed
The dialled number
is wrong"
"
Exit position
1st time out
2nd wrong entry
1st wrong entry
Voice menu
0 Dir. number
1 Assistance
2 Sales
directory number
The dialled number
is wrong"
"
Voice message
Exit position
1st time out
2nd wrong entry
1st wrong entry
Voice menu
0 Dir. number
1 Assistance
2 Sales
Call preprogrammed
directory number
Call preprogrammed
Incomming calls
Selections list
Selections list
Selections list
1.AA ( top-level )
2.AA
3.AA
Voice message
number
# is pressed
NO
YES
# is pressed
NO
YES
# is pressed
NO
YES