User`s guide

16(16)
Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
99-07-15 D
152/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
Server PC:
• Pentium 133 MHz processor
• 32 MB RAM and a minimum of 245 MB hard disk
space.
• one working and free RS232 port, with a UART
16550 chip or better
• Ethernet LAN card
• installed Microsoft Windows NT Workstation or
Server, version 4.0, service pack 3 or better
Note: For high traffic call centre environments, a faster
computer such as a Pentium 166 MHz PC with 64 MB
RAM is required.
A separate CTI Server is recommended.
Documentation
The Programmer’s Guide provides the TSAPI
programmer with specific information about the CSTA
interface of the ASB 150 02.
The Manager’s Guide provides information about how
to install CTI on a Windows NT Server/Workstation
and how to install the software on the client PCs.
The documentation will be delivered on the product
CD-ROM in Adobe PDF (printable document format) in
two versions (designed for screen viewing and
designed for printing)
CTI Developer’s Kit
The CTI developer’s package is thought as a package
that provides software developers and software
houses with the necessary information to develop and
adopt their application towards the BusinessPhone
proprietary and standardized CTI interface.
The package consists of a confidentiality agreement,
the IWD (Interwork Description) of the
BusinessPhone’s CTI and V.24 interface, the
BusinessLink for Windows NT Programmer’s and
Manager’s Guide as well as the BusinessLink for
Novell Programmer’s and Manager’s Guide.
CD-ROM CTI Developer’s Kit FAS BS 102 202/DEV
The CTI Developer’s Package comes on a CD-ROM, a
confidentiality agreement has to be signed and sent
back to the logistics department at SEA, before the
package will be sent out.