User`s guide

1(2)
Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
99-07-15 B
160/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
SEA/EBBMP M.Plattner
SEA/EBBMP ASB 150 02
SEA/EBBAX/E
DELAYED AUTOMATIC
ANSWER
Definition
An unanswered external call directed to a facility with
automatic answer is answered after a programmable
delay time. During the waiting period the external caller
hears ringing tone.
Use
The automatic answering time of functions like AA,
Mailbox, DISA and Voice info can be modified, taking
into account national requirements.
Operation
For facilities that provide an automatic answer on
incoming external calls automatic answer may be
delayed.
During this time period the external party hears ring
tone.
Capacity
Following facilities are effected from this feature:
• AA (= Automated Attendant ),
see document 114/155 34-ASB 150 02 Uen.
• DISA (= Direct Inward System Access )
with password control,
see document 164/155 34-ASB 150 02 Uen
• CTI groups
see document 153/155 34-ASB 150 02 Uen
• Information,
see document 263/155 34-ASB 150 02 Uen
• Mailbox system,
see document 340/155 34-ASB 150 02 Uen
• Voice message before answer,
see document 523/155 34-ASB 150 02 Uen
Limitations
Only the first voice announcement is delayed. The
external party hears all following voice announcements
without any delay.
When a call is rerouted to a facility with automatic
answer due to diversion on no reply , no delay of
playing the first voice announcement occurs.
The feature "Delayed automatic answer" does not
affect the following facilities:
• Operator queue
• ACD (= Automatic Call Distribution)
For these facilities it is possible to delay the automatic
answer via separate commands.
See OPERATOR,
document 380/155 34-ASB 150 02 Uen and
ACD-GROUP,
document 105/155 34-ASB 150 02 Uen.
160.fm
Database reference