User`s guide

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99-07-15 E
165/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
SEA/EBBMP M.Plattner.
SEA/EBBMP ASB 150 02
SEA/EBBX/E
DIVERSION DIRECT
Definition
Diversion Direct means that all calls to physical
extensions respectively to fictive numbers are diverted
to a preprogrammed divertee (answering) position.
Use
Diversion Direct is used for secretary connection or if a
specific person is to deal with ones incoming calls.
Diversion can be ordered to the following types of
directory numbers:
• Automated Attendant
• CN number
• Common abbreviated number
(not applicable for fictive numbers)
• Common mailbox
• Extension number
• Fictive number
• Group - (PBX) hunting number
• OPERATOR number
• Paging number
• Voice answer number
• ACD group (see command 2057)
It is possible to distinguish between different cases for
direct diversion, dependent on whether it is an
incoming external or an internal call. Thus it is possible
to programm that e.g. all incoming external calls
should be diverted to a secretary, but internal calls
should not be diverted.
An incoming call from a tie line will also be handled as
an external call.
An incoming CN call will be handled as it is
programmed via the command 2084 (see also chapter
PROGRAMMING in this document)
For more information regarding Corporate Networking,
see NETWORKING,
document 365/155 34-ASB 150 02 Uen.
Bypass diversion direct
Direct diversion on physical extensions can be
bypassed, but not for fictive numbers.
See BYPASS CALL DIVERSION AND FOLLOW ME,
document 121/155 34-ASB 150 02 Uen.
External diversion
External diversion via the common abbreviated
numbers to an optional public network subscriber is
allowed for physical extensions, but not for fictive
numbers having activated direct diversion.
NOTE: If none of the external parties can supply
a clearing signal, the transit
connection will be time supervised and
the call will be disconnected
automatically after approximately
10 minutes.
Operation
ECONOMYplus -, STANDARD - and
EXECUTIVE Telephones
To order diversion
• From idle state press 2nd and Diversion key
• Diversion lamp lights and glows steadily for con-
firmation
Display call forwarding status on idle instrument
If the display set is in idle state, the user will be
informed through the display if direct diversion is
165.fm
Database reference