User`s guide

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Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
99-07-15 D
166/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
SEA/EBBMP M.Plattner
SEA/EBBMP ASB 150 02
SEA/EBBX/E
DIVERSION ON BUSY
Definition
Diversion on busy means that on a call to a busy
extension diversion takes place to a divertee position if
one has been programmed.
Use
The function is used when one wishes to be certain
that call attempts will be answered, even when busy
tone is encountered.
Diversion can be ordered to the following types of
directory numbers:
• CN number
• Common abbreviated number
• Extension number
• Fictive number
• Group - (PBX) hunting number
• OPERATOR number
• Paging number
• Voice answer number
• ACD group (see command 2057)
It is possible to distinguish between different cases for
diversion on busy, dependent on whether it is an
incoming external or internal call.
Example:
Call diversion on busy at a defined extension should
only take place for incoming external calls. The internal
callers will encounter busy and may activate automatic
call-back.
An incoming call from a tie line will also be handled as
an external call.
An incoming CN call will be handled as it is
programmed via the command 2084 (see also chapter
PROGRAMMING in this document)
For more information regarding Corporate Networking,
see NETWORKING,
document 365/155 34-ASB 150 02 Uen.
External diversion
As an external abbreviated number can be selected as
divertee position, calls can be connected to an optional
public network subscriber.
Operation
An extension user cannot activate or deactivate the
function by himself.
Calling party
A caller, having a display, can see that the call is
diverted in that called party number and name are
shown in the top row and the connected number in the
second row.
EXECUTIVE Telephone
STANDARD Telephone
JOHNSON ANDREW 12002003
SMITH JOHN 12002005 FREE
save
JOHNSON A 12002003
SMITH J 12002005 F
166.fm
Database reference