User`s guide

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Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
99-07-15 D
167/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
SEA/EBBMP M.Plattner
SEA/EBBMP ASB 150 02
SEA/EBBX/E
DIVERSION ON NO REPLY
Definition
Diversion on no reply means that a call that has rung
at a free extension for a predetermined time will be
diverted to another preprogrammed party.
Use
The function is intended for use when it is desired that
a call be diverted automatically if the caller receives no
reply within a certain time, for example if the called
party has temporarily left the room.
If an extension user plans to be absent for some time
he/she should activate diversion direct or supply
information to this effect.
Diversion can be ordered to the following types of
directory number:
Extension number:
• CN number
• Common abbreviated number
• Extension number
• Extension - (PBX) group number
• Fictive number
• OPERATOR number
• Paging number
• Voice answer number
It is possible to distinguish between different cases for
diversion on no reply dependent on whether it is an
incoming external or internal call.
Example:
Call diversion on no reply at a defined extension
should only take place for incoming external calls. The
internal callers may activate call-back on free
extension, when the called extension does not answer.
An incoming call from a tie line will also handled as an
external call.
An incoming CN call will be handled as it is
programmed via the command 2084 (see also chapter
PROGRAMMING in this document).
For more information regarding Corporate Networking,
see NETWORKING,
document 365/155 34-ASB 150 02 Uen.
Simple diversion
Normally, a call is not allowed to be diverted more than
once.
A is diverted to B
B is diverted to C
A call to A is diverted to B after the predetermined ring
time has expired.
Ringing continues at B irrespective of whether B is
diverted or not.
If B has ongoing follow-me to C, the call will proceed
onwards to C.
Repeated diversion
By opening the function "repeated diversion" one can
arrange for a call to ring at an optional number of
extensions in any order.
The selected extensions are programmed for diversion
on no reply to the next extension in the chain.
The time for ringing at the respective extension is
determined by the individual programmable time.
A is diverted to B
B is diverted to C
A call to A is diverted to B on timeout.
On timeout at B the call is diverted onwards to C.
A B C
A B C
167.fm
Database reference