User`s guide

3(5)
Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
99-07-15 D
167/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
Capacity
A divertee position can be programmed for each
extension. This divertee position is common with those
positions that have been programmed for other
diversion functions.
Limitations
If the call has already been diverted once or subjected
once to follow-me there normally will be no diversion.
If the divertee position is busy when time out occurs,
supervision of the party called originally will continue.
On initiation of call me, voice or text messages these
functions will supervise the party called originally.
When extensions are programmed for repeated
diversion the following rules apply:
• Internal calls:
Unlimited number of diversions
• External calls:
A maximum of seven diversions.
After seven diversions the call will be directed to
the alternative answering position for the trunk.
Follow me/Diversion to an ACD group
Follow me/Diversion to an ACD group is not applicable
for "Diversion on no reply".
See following documents for closer information
concerning the specific topic:
ACD group general
Doc.no.: 105/155 34-ASB 150 02 Uen.
Diversion Direct
Doc.no.: 165/155 34-ASB 150 02 Uen.
Diversion on Busy
Doc.no.: 166/155 34-ASB 150 02 Uen.
Follow me
Doc.no.: 202/155 34-ASB 150 02 Uen.
Programming
First it must be programmed, what kind of incoming
calls should be diverted (incoming external or internal
calls). Step to command 0110 or / and 0157.
0110
Program diversion on no reply for internal calls.
xxxx Enter extension's directory number
z Enter function:
Y = Yes.
N = No
Step to command 0157.
0157
Program diversion on no reply for incoming
external calls.
xxxx Enter extension's directory number
z Enter function:
Y = Yes.
N = No
Step to command 0112.
10 Jul 14:40 +15˚
DIV.ON NO REPLY INT? 0110 xxxx z
backward forward c/i return
10 Jul 14:40 +15˚
DIV.ON NO REPLY EXT? 0157 xxxx z
backward forward c/i return