User`s guide

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99-07-15 C
220/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
SEA/EBBMP T.Preissner
SEA/EBBMP ASB 150 02
SEA/EBBX/E
GROUP (PBX)-HUNTING
Definition
Directory numbers can be assigned to a group with a
common call number.
Calls to the group are directed to one/more free and
not diverted directory number(s) in the group,
according to a defined hunting order.
Use
Group hunting is employed when a group of persons
with common work duties answer incoming telephone
traffic. The hunting of a free group member can either
be done according to a serial or parallel distribution.
Serial distribution
Serial distribution means, that an incoming call to the
common call number is presented to one of the free
assigned group members.
The following directory numbers are allowed to be
members within a group with serial distribution:
• Extension number
• Operator console
• Fictive number
• Voice answer number
The serial distribution is available in two modes :
• Sequential distribution:
The selection starts always at the first member of
the group.
• Cyclic distribution:
The selection starts after the member, which was
connected during the previous call.
Parallel distribution
Parallel distribution means, that an incoming call to the
common call number is presented to all assigned
group members.
Only extension numbers are allowed to be members of
a group with parallel distribution.
Operation
Serial distribution
The basic idea of this facility is to distribute an
incoming call to a free group member, according to the
sequential or cyclic distribution mode. The selected
member will be skipped if it has activated call diversion
or if it is busy with an other group call.
However a group call can be presented on Line 2 if
Line 1 is busy with a non-group hunting call.
(prerequisite: Line 2 must be enabled to receive a
second incoming call).
Incoming call to the hunting group
If an internal call is set up to a hunting group with serial
distribution, the display of the calling party shows the
dialled group number until the system selects a free
group member, then the directory number of the free
group member is shown:
EXECUTIVE Telephone
At incoming network calls via VPN and or leased lines
using QSIG to a hunting group with serial distribution,
the name and number of the group member is
returned in the alert and connect message to the
network.
For public ISDN calls, the number of the group is sent
as connected party number to the public net. The
number of the answering group member will not be
available for the called external party.
10 Jul 14:40 +15˚
JOHNSON ANDREW 4999 FREE
call-back
220.fm
Database reference