User`s guide

14(32)
Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
99-08-17 E
340/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
Capacity
The maximum number of message keys is for the:
• BASIC DBC 210 = 3
• ECONOMYplus DBC 211 = 4
• STANDARD DBC 212 = 4
• EXECUTIVE DBC 213 =14
• OPERATOR DBC 214 = 3
• KEY PANEL =17
Old telephones:
• BASIC DBC 199 = 0
• ECONOMY DBC 601 = 0
• ECONOMY DBC 751 = 0
• STANDARD DBC 631 =10
• STANDARD DBC 755 =10
• EXECUTIVE DBC 662 =30
• EXECUTIVE DBC 753 =30
• OPERATOR DBC 663 =20
• OPERATOR DBC 754 =20
The only limit in the number of messages that an
extension can send or receive is the total capacity of
1000 messages the system can handle.
The number of voice messages is also limited by the
available capacity on the MFU and VMU-HD board.
Messages are protected in the event of power failure.
Limitations
Cold start of the system
All recorded messages will be erased, if a cold start is
invoked!
Retrieving messages
It is not possible for two callers to retrieve messages
from the same mailbox at the same time.
System telephones with display get the message:
EXECUTIVE Telephone
STANDARD Telephone
OPERATOR Telephone
Users of telephones without a display or users who
retrieve messages externally get a voice
announcement, informing them that someone else
retrieves the messages for the desired mailbox at the
moment.
Retrieving messages via transferring a call
It is not possible to transfer a call to a mailbox for
retrieving messages from the mailbox-system.
Congestion of speech channels
The MFU suppports 4 speech channels. The VMU-HD
has a capacity of 8 or 16 speech channels.
The function "retrieving messages" has lower priority
than the voice announcements to the customer
( during ACD applications, storing messages, ... ). To
prevent that too many channels are blocked
simultaneously by the retrieving function, it is possible
to restrict the access to all channels.
10 Jul 14:40 +15˚
FUNCTION BLOCKED BY ANOTHER USER
10 Jul 14:40 +15˚
BL. BY ANOTHER USER
10 Feb 14:40 +15˚
FUNCTION BLOCKED BY ANOTHER USER
C= 0 I= 0