User`s guide

1(11)
Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
97-10-31 B
341/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
SEA/TB/MP T.Preißner
SEA/TB/MP ASB 150 02
SEA/TB/XE
MESSAGE SYSTEM
Definition
Message-system means that messages can be sent
by extension users to other extension users in
ASB 150 02.
A flashing lamp on system telephones indicates that a
message is waiting.
On extensions with analogue telephones message
waiting is indicated by a special dial tone that the user
hears when he/she lifts the handset.
There are three kinds of message:
• "Call-back" message
• Voice message
• Text message
Use
Messages can be left when one wishes to gain contact
with someone who does not answer or, for example, if
one wants to send information to one or more
extensions in the system.
The message function can be used to provide a short
voice or text message, or merely to urge the called
party to return the call.
"Call-back" message
Only the message lamp on the called system
telephone is lit up.
The function is used when one wants the called
extension to return the call.
Text and voice messages
One can send a short message by recording it or by
entering it on the telephone display.
Serial messages
The same message can be sent to an optional number
of extensions.
A sent serial message is not erased until all
addressees have read or listened to the message.
Control of sent messages
It is possible to control whether a sent message has
been read/listened to/erased.
Extension users can always check their own
messages.
Extensions with special category can also check other
extensions' messages. For example a hotel reception
may check all messages that have been sent to
guestroom extensions.
The system can be programmed so that a certain
number of each message type can be stored in the
memory even if the address has erased it.
It is also possible to check already answered
messages.
This can be utilised also in hotel environments as the
reception can then reaccess a message that may have
been erased by mistake.
It is possible to protect the "control of sent messages"
with a password (=authorisation code).
Automatic return of unread/unlistened to
messages
All messages are stored for a predetermined
(programmable) time. If, on expiry of this time, the
message has not been read/listened to/erased it will
recall the sender subject to the following prerequisites:
• Only telephones with display receive return mes-
sages.
• The extension has a category permitting return
messages.
341.fm
Database reference