User`s guide

29(38)
Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
99-07-15 F
380/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
Operation
Operator Function Keys
The traffic keys that are provided on the PC Operator
are:
• Queue information ( common and individual )
• Loop and monitor keys for parked calls
• Notify
• Serial call
• Metering (not available in Version 1.0)
• Conference
• Bypass diversion
• Identify
• On/Off duty
• Night service
Additional buttons are available for the Operator’s use:
• Set up (for busy lamp field)
• Internal telephone directory
• External telephone directory
• Configuration sequence
Traffic-handling functions
Calls are initiated in two fields on the PC Operator
screen. The left-hand field displays details of incoming
calls (internal, external, queued, recall etc.) and the
right-hand field shows details of the extension to which
the call is extended (free, busy, diverted, absent and
so on). Apart from textual information about the
extensions, a photograph of the extension user may be
automatically displayed, if it has been scanned and
stored in a connected directory.
Directories
PC Operator has two directories:
one for internal extensions and one for external
numbers. Details can be entered into these directories
by the Operator. Search functions help the Operator
find the required external or internal number by name,
company or function. Any items that the Operator
programs on the Busy Lamp field are automatically
inserted into the Internal Directory.
Mouse access
A 3-button mouse is used. This means that different
features can be activated by different mouse buttons
under any given traffic situation. It is, for example,
possible to use different buttons when extending a call
to an extension to determine whether the call is with or
without announcement.
Background operation
PC Operator can be run permanently on-screen or in
the background. If it is run in the background, it may
pop-up on the screen prompt or delayed
(programmable) in case of a new incoming call.
Busy Lamp Field (BLF)
Up to 150 positions per PC Operator can be monitored
to show the status of the selected extensions and
trunks. Visual indicators show whether extensions are
free, busy, ringing or have set absence information.
The positions to be monitored can be programmed by
the Operator.
Function explanations:
Bypass Diversion
If an extension has activated diversion or follow me,
this button allows the Operator to override call
forwarding.