User`s guide

4(30)
Datum/Date Rev
Dokumentnr/DocumentnrUppgjord/Prepared
Dokansv/Godkänd - Doc respons/Approved Kontr/Checked Tillhör/Referens-File/Reference
99-07-15 F
106/155 34-ASB 150 02 Uen
FACILITY DESCRIPTION
Faktaansvarig - Subject responsible
z Enter ACD-group number (0 - 7)
Step to command 0303
0303
State ring alternative
Here it is stated with which ringing alternative the
ACD-calls are to be presented.
z Enter required ringing alternative (0 - 5)
For immediate answer state (5)
2086
Non blocked ACD
The command defines whether or not the system
reserves specific system resources for each
ACD-agent from logging on into the system until
logging off from the system.
No Each time an ACD-agent receives an
incoming call system resources must be
fetched. This may take a while.
YES The ACD-agent reserves own resources at the
time of logging on into the system and holds
them as long as he/she is active (logged into the
system).
This command is only accessible via RASC.
Equipment
The ECONOMYplus, STANDARD and EXECUTIVE
can be used as agent telephones.
10 Jul 14:40 +15˚
RINGING ALTERNATIVE 0303 xxxx yy z
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