21XC_P4A 99-02-22 11.19 Sida 1 (1,1) Project name Account number Account number Special account numbers for business calls: 1 2 3 Communication is our business Ericsson is the leading provider in the new telecoms world, with communications solutions that combine telecom and datacom technologies with the freedom of mobility for the user.
DBC21xEn_R5A_C.qxd 00-06-29 11.40 Sida 2 (1,1) DISCLAIMER QUICK REFERENCE GUIDE ANSWER CALLS These cards are used for DISA and to check messages.
JKL WXYZ MNO DEF 2nd Message B A Info IMPORTANT NUMBERS Account number 1 Account number 2 Automated attendant Background music number Common bell Common mailbox number Direct inward system access (DISA) Doorphone External line number 1 External line number 2 Group call pick-up Individual mailbox number Least cost routing Password Tie line number 1 Tie line number 2 e at d qu oo de d G A Ba TELEFAX FORM Size and format: Instructions: Symbols and illustrations: Description of functions: Quick refe
DBC21xEn_P5A_TF.qxd 00-05-10 10.48 Sida 2 (1,1) DESIGNATION CARD MANAGER CD-ROM QUICK REFERENCE GUIDE ANSWER CALLS CD-ROM On the CD you will find helpful products and your user´s guide in electronical format.
WELCOME Welcome to the User´s Guide for the Standard and Economyplus telephones in the BusinessPhone 250 / BusinessPhone 50 system from Ericsson. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization. To take full advantage of these advanced features and facilities there is a line of phones, designed for ease of use in every situation.
TABLE OF CONTENTS Table Of Contents page Description ..............................................................................5 Incoming calls ..........................................................................7 Outgoing calls ..........................................................................9 During calls ............................................................................12 Call forwarding ......................................................................17 Information ...
DESCRIPTION The graphic below is valid for the Standard as well as the Economyplus telephone. DESCRIPTION Note: The Economyplus telephone is not equipped with a display. 1 15 2nd ABC 2 3 DEF Message Info GHI JKL MNO A 4 B PQRS TUV WXYZ 5 4 6 7 8 9 C D 14 Transfer Diversion 10 11 12 Inquiry Conference Line 2 Read & 13 Line 1 Save/Redial 16 1 Display (Standard telephone only) 2x20 characters. See section ”Display info”.
DESCRIPTION DESCRIPTION (continued) 6 4 Dual-function programmable keys (A-D) Storing numbers and program functions. See section ”Programming”. 5 Dual-function programmable key (C) / Headset key a. Storing numbers and program functions. b. The headset function is only available with option unit (DBY 410 02) installed. The headset key is programmed by the system administrator. See section ”Optional equipment”. 6 Transfer / Diversion a. Transfer an ongoing call. See section ”During calls”. b.
INCOMING CALLS INCOMING CALLS GENERAL This section describes incoming internal and external calls. Internal calls A ringing signal and a flashing lamp indicates an incoming call. The display shows the number and the name of the internal caller (Standard telephone). External calls A ringing signal and a flashing lamp indicates an incoming call.
INCOMING CALLS ANSWER CALLS (continued) On another extension You can answer a call to another extension from any phone in your office. Call the ringing extension You receive busy tone. Press Allow calls on line 2 If you want to receive calls also while speaking you first need to program ”Free on 2nd access” on a programmable key. See section ”Programming”.
OUTGOING CALLS OUTGOING CALLS GENERAL MAKE CALLS Sometimes you make a call but the person isn´t available. These functions will help you in your attempts to establish contact with the called party. How to make internal and external calls. Lift the handset and dial either: An extension number to make an internal call, or The digit(s) for external call access and the external number Note: Which digit to press for external call access, depends on the configuration of the system.
OUTGOING CALLS SAVE EXTERNAL NUMBER Save number 2nd Save/Redial When you make an external call, you can save the number in order to redial it easily. Previously saved number is erased. Before you quit the call: Press Press to save the dialled number Redial number 2nd Save/Redial AUTOMATIC CALL-BACK Press Press to redial the saved number You call an extension and receive busy tone or get no answer. Press Verification tone.
OUTGOING CALLS BUSY EXTENSION You call an extension and receive busy tone. Camp-on You can notify a busy extension of your call by a muted ringing call (if this function is allowed). Press to camp on Keep the handset off hook. When the called extension replaces the handset, it will be called automatically. Note: If you receive the busy tone again, the desired extension does not allow camp-on. Intrusion You can intrude on an ongoing call on a busy extension (if this function is allowed).
DURING CALLS DURING CALLS GENERAL GROUP LISTENING The BusinessPhone 250 / BusinessPhone 50 system allows you to handle calls in many different ways. You can switch between handset and handsfree/group conversation, mute the microphones, make an inquiry, transfer the call, create a conference or put the call on hold to perform other tasks. You have an ongoing conversation via the handset. Press to switch the loudspeaker on or off When the lamp lights, the loudspeaker monitors the call.
DURING CALLS You have an ongoing conversation. MUTE Press to switch the microphones on or off When the lamp lights, the caller will not be able to hear the conversation in your room. During an ongoing conversation you like to make an inquiry to an internal or external party. INQUIRY Inquiry Press The first call is put on hold (the lamp flashes slowly). Call the third party When the third party answers you can switch between the calls, create a conference and end one of the calls.
DURING CALLS TRANSFER Inquiry You have an ongoing internal or external conversation and you want to transfer the ongoing call. Press Call the third party You can transfer the call before answer or wait for answer. Note: Make sure, that you are connected to the desired party. Please read the notes and warnings in section ”Useful hints”. Transfer Press or Replace the handset The call is transferred.
DURING CALLS CONFERENCE Inquiry You have an ongoing conversation and you want to establish a telephone conference. Press Call the third party 2nd Conference Press Press to establish a three party conference Now you have established a three party conference. To mark the conference, all conference members will hear a periodical conference tone. Repeat the procedure to include other persons to the conference In this way, you can include up to six parties in a conversation.
DURING CALLS COMMON HOLD Hold Line 1 Press (pre-programmed) The line key lamp flashes slowly. The call can be picked up on any extension within one minute, or else it will recall on the holding extension.
CALL FORWARDING CALL FORWARDING GENERAL When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function. Depending on the type of diversion you are also able to record your personal greeting, see section “Personal greeting”. Note: You can still make calls as usual.
CALL FORWARDING PROGRAM FIXED DIVERSION ADDRESS If you need to program a new diversion address: Dial to start programming 2nd Press Diversion Press Dial new diversion address 2nd Press Diversion Press Press to finish the procedure 18 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone
CALL FORWARDING INDIVIDUAL DIVERSION This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car telephone). Note: In order to prevent misuse, individual external diversion can be blocked for your extension, see section “Security”. Program and activate internal diversion 2nd Divert your calls to an internal position.
CALL FORWARDING INDIVIDUAL DIVERSION (continued) Program and activate a new external diversion address To set a new individual external diversion address: Dial Dial the digit(s) for external call access and enter the new external diversion address A maximum of 24 digits. Press to activate the individual diversion Verification tone. Press to finish the procedure Note: Individual external diversion can also be used via the DISA function, see section “Other useful facilities”.
CALL FORWARDING FOLLOW ME If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow me, ”Individual Diversion” must be active on your telephone. Activate Follow me Note: This procedure has to be executed from the telephone the calls are diverted to. Dial Dial your number and press Dial the new number and press Special dial tone.
CALL FORWARDING BYPASS CALL FORWARDING Bypass call forwarding makes it possible to call a specific extension, even if call forwarding is activated on this extension. Dial Enter extension number Press You will be connected to the specified extension, regardless of which type of call forwarding the called extension has activated.
INFORMATION INFORMATION GENERAL If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absent info. Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information.
INFORMATION ENTER INFORMATION (continued) Pre-defined texts Enter ”Code” and Enter ”Completing info” from the table below Code Time of return Date of return Lunch Meeting Vacation Illness 1 2 3 4 5 6 Completing info hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day Press to enter the information Press to finish the procedure The programmed absence info will be shown in the display.
INFORMATION Voice information 2nd Press Press and speak Info Press to play-back and listen to your recording Press and speak to re-record Press to activate Information active. Press to finish the procedure Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absent info. Note: You can dial your own extension number if you want to check your information.
INFORMATION ERASE INFORMATION, SAVE INFORMATION (continued) Use saved information 2nd When the information is switched off: Press Press to activate saved info The Message/Info lamp lights. Information is active. Info Press to finish the procedure RECEIVE INFO FOR DIVERTED CALLS Note: This chapter only applies to the Standard telephone. A colleague, Andersen, has programmed diversion to your extension. You answer a call to Andersen on your phone.
INTERNAL MESSAGES INTERNAL MESSAGES GENERAL SEND MESSAGE You can send a call-back or a voice message when you call an extension and receive busy tone or get no answer. This section also describes how to record an ongoing conversation and a personal voice message. Your incoming messages are indicated on your telephone by a rapidly flashing message-key. To send a message to an extension when you receive busy tone or get no answer.
INTERNAL MESSAGES CHECK AND STORE RECEIVED MESSAGES You can check and store your received messages. Received messages are divided into following three categories: • New messages (not heard or read) • Heard/Read messages • Stored messages Note: Messages are deleted from the system after a certain time. The time depends on which category the message belongs to. Please ask your system administrator regarding this.
INTERNAL MESSAGES DICTAPHONE If you want to record and retrieve personal voice messages you can use the dictaphone. A dictaphone message is treated as a normal message. How to retrieve dictaphone messages, see section “Check and store received messages”. Record message To start the recording: Dial and record your message The maximum recording time is four minutes and 15 seconds.
INTERNAL MESSAGES CONVERSATION RECORDING The conversation recording function makes it possible to store the ongoing telephone conversation in the individual mailbox by pressing a pre-programmed recording key. You can store both internal and external calls. Conference calls cannot be stored. A recorded conversation is treated as a normal voice message. How to retrieve conversation recordings, see section “Check and store received messages”. Note: This feature may be restricted or not available.
MAILBOX SYSTEM MAILBOX SYSTEM GENERAL While you are away from the office, callers can leave messages in your individual or in a common mailbox. You are also able to record your personal greeting, see section “Personal greeting”. The difference between your individual mailbox and a common one is that a common mailbox can be used for more than one user. INDIVIDUAL MAILBOX SYSTEM Callers are able to leave messages in your individual mailbox. Activate Divert your extension to the mailbox system.
MAILBOX SYSTEM INDIVIDUAL MAILBOX SYSTEM (continued) Deactivate 2nd Press Diversion Press Retrieve messages internally Message Retrieve messages externally The message lamp flashes rapidly. Press to retrieve a message See section “Check and store received messages”. To retrieve your messages from an external position: Dial your company´s telephone number Dial the number to the mailbox system During the procedure you will be asked for your extension number and your password.
MAILBOX SYSTEM Dial the common mailbox number Please ask the system administrator for your defined mailbox number. 2nd Press Diversion Press Press to finish the procedure When the diversion to your mailbox is activated, the Diversion lamp shows steady light. Deactivate 2nd Press Diversion Press Retrieve messages internally Common mailbox Retrieve messages externally Press the common mailbox key (pre-programmed) During the procedure you will be asked for your extension number and your password.
MAILBOX SYSTEM PERSONAL GREETING Depending on the type of diversion you want to activate, you can leave three different personal greetings to the caller. The diversion state can be on no reply, on busy or an activated individual diversion. Dial During the procedure you will be asked for your extension number and your password. Press to configure your personal greeting Enter diversion code Select an option below and follow the voice announcements.
ABBREVIATED NUMBERS ABBREVIATED NUMBERS GENERAL By using abbreviated numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as ”common abbreviated numbers” in the exchange. Up to 14 ”individual abbreviated numbers” (your personal most frequently used external numbers) can be stored and used. You have two options to do this: Option 1 Via a programmable key 4 individual abbreviated numbers can be programmed on the keys A to D.
ABBREVIATED NUMBERS INDIVIDUAL ABBREVIATED NUMBERS VIA A PROGRAMMABLE KEY (continued) 2nd Airport Program individual abbreviated number Press Press to make a call or activate a dial code (pre-programmed) How to program external numbers or dial codes on the keys A to D. Enter programming mode 2nd Press Press a programmable key Dial the digit(s) for external call access and dial the number Which digit to press for external call access, depends on the configuration of the system.
ABBREVIATED NUMBERS INDIVIDUAL ABBREVIATED NUMBERS VIA THE KEYPAD You can program and activate your most frequently used external numbers via the keypad. Press and dial the abbreviated number A number between 0 and 9. Program individual abbreviated number How to program external numbers on the keys 0 to 9. Enter programming mode Select an abbreviated number between 0 and 9 and press Dial the external number and press The number can consist of up to 24 digits.
ABBREVIATED NUMBERS DIAL-BY-NAME Thomas P Program dial-by-name You can program and activate directory numbers (extensions and common abbreviated numbers) on the programmable keys. Press to make a call (pre-programmed) How to program an internal directory number on a key A to D. Enter programming mode Press a programmable key Press Press the programmable key again Dial the number You can use any directory number, e.g. a common abbreviated number or a colleague’s extension number.
CALL METERING CALL METERING GENERAL Note: This chapter only applies to the Standard telephone. When the BusinessPhone system is provided with metering information from the public net, the call metering function can be used to check the costs of outgoing calls. The BusinessPhone system offers several options to obtain this information. COST INDICATION During an outgoing external conversation the display shows the actual costs. If you want to deactivate the cost indication.
GROUP FACILITIES GROUP FACILITIES GENERAL KEY SYSTEM Answer an external call External line Make an external call External line When you are working together in a team the following group facilities can be very useful. You can page your colleagues, give them telephone attendance or pick up their incoming calls. With this function, all (or selected) external lines are represented by pre-programmed keys on all phones. For each external line, a function key has to be programmed.
GROUP FACILITIES SUPERVISION / TELEPHONE ATTENDANCE A function-key can also be programmed for supervision and handling calls for a group of extensions. If a supervision/ attendance-key is programmed on your telephone, you are able to call the other group-members or answer incoming calls for the group by pressing the key and monitor the activity of other extensions (free, busy, called).
GROUP FACILITIES GROUP HUNTING Your telephone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function. Note: The number of cordless extensions in a hunt group are limited to eight (including tandem configurations).
GROUP FACILITIES Answer calls Answer group hunting calls in the normal way. Log out To log out from one hunt group: Dial Dial the hunt group code and press Please ask your system administrator for the configured number. Note: If you are logged in to more than one huntgroup and log out from one of them, the display will show the following text: PBX GRP.
GROUP FACILITIES LOUDSPEAKER PAGING You can page all extensions in a group and give a voice message. Paging Press (pre-programmed) All extensions in a group are called. Paging Press again and hold the key (pre-programmed) Give the voice message and then release the key. Now you can wait for answer, or terminate. If you do not get an answer within 30 seconds, the paging function will be terminated automatically.
OTHER USEFUL FACILITIES OTHER USEFUL FACILITIES GENERAL REMINDER By using these facilities your productivity will be increased, e.g. you can set reminders for important meetings, place the costs for external calls on separate accounts, listen to music via the loudspeaker and much more... The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed). Dial Dial reminder time and press (00-23) hour + (00-59) minute.
OTHER USEFUL FACILITIES ACCOUNT NUMBER You can place the costs for external calls on a selected account number (up to 15 digits). Enter account number before the call Dial Enter account number and press Internal dial tone. Make the external call. Enter account number during the call Account number If your telephone has a pre-programmed account numberkey, you can also enter an account number during a call.
OTHER USEFUL FACILITIES INTERCOM LINE A two-way direct call function between two extensions, for instance in executive-secretary communication. Intercom to Secretary Press to establish an intercom call (pre-programmed) Press to cancel the intercom call TANDEM CONFIGURATION The tandem configuration is a unit, consisting of two telephones using the same directory number. One of the telephones is defined as the ”Primary” and the other one as the ”Secondary”.
OTHER USEFUL FACILITIES TANDEM CONFIGURATION (continued) To deactivate the tandem configuration Secondary on/off Press (pre-programmed) or Dial to log off the secondary telephone For incoming calls: • The ”secondary” telephone cannot be called and the ”primary” telephone works as a normal ”stand-alone” telephone. For outgoing calls: • Both telephones are treated as 2 separate extensions.
OTHER USEFUL FACILITIES Cancel immediate answer Immediate answer DIRECT INWARD SYSTEM ACCESS (DISA) Press the immediate answer key (pre-programmed) The lamp extinguishes. If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project.
OTHER USEFUL FACILITIES AUTOMATED ATTENDANT The Automated Attendant facility sends voice instructions to external and internal callers, informing them of all possible options they can choose. Voice instructions lead the callers step by step to the desired destination. Dial the Automated Attendant directory number Please ask your system administrator for the Automated Attendant directory number. DOORPHONE The doorphone is used to monitor the admission to your company, i.
OTHER USEFUL FACILITIES NETWORKING Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking. IP CALLS IP calls are internal calls sent via an internal data network (LAN or WAN) and the transfer of data and voice is made on the same line.
SECURITY SECURITY GENERAL You can block your extension in order to prevent unauthorized use of your telephone, e.g if your external calls are placed on a specific account number. BLOCK EXTENSION Dial to block your extension Verification tone. Press to finish the procedure Un-block extension Dial Dial your password and press to re-open Verification tone. Your extension is open for use.
SECURITY BYPASS BLOCKED EXTENSION In order to make a call, you can temporarily bypass a blocked extension. Bypass own extension Dial Dial your password and press Dial tone. You can make one call from your extension. Bypass another extension This makes it possible to make a call on another, blocked extension, by using your password. Dial Dial your password and press Dial your extension number and press Dial tone. You can make one call from the blocked extension.
LEAST COST ROUTING LEAST COST ROUTING GENERAL LEAST COST ROUTING Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system. If the extension has been configured to use LCR, each external call will be analysed and the cheapest way will be selected.
ISDN FACILITIES ISDN FACILITIES GENERAL Note: This chapter only applies to the Standard telephone. This chapter is only relevant when your system is connected to a digital trunk line (ISDN-trunk line). It provides a general view of all the (supplementary) services available from the public net which are supported by the system. The services from the public net differ from market to market. Please ask your system administrator which features are available.
ISDN FACILITIES ANSWER AN INCOMING CALL FROM AN ISDN-LINE Example 1 : A ring signal and a flashing lamp indicates an incoming call, answer the call in the normal way. One of the following four cases will occur. The public net provides the number of the caller. Mr. Plattner with public number 0043 181100 4736 is calling. 09 NOV 14:40 +15° 431811004736 C Example 2 : The caller has activated ”number secrecy”. (The calling number will be suppressed.
ISDN FACILITIES MAKE AN EXTERNAL CALL ON AN ISDN-LINE Establish an external call in the normal way. If the called party is also connected to a digital trunk line, your public number is shown on the called party´s display. If the connected party number differs from the dialled one (for example : diversion or pick up from another extension), your display shows the new number. Example : Called Party number 0043 181100 Extension 4736.
ISDN FACILITIES MALICIOUS CALL IDENTIFICATION If you are disturbed by malicious external incoming calls, you can request a number tracing from the network provider. If you cannot see the number of the caller or connected party (because of an activated number suppression), you have the possibility to register the number in the public network during the call. Malicious call id.
ISDN FACILITIES ISDN CALLER LIST This function will insure that you will not miss any incoming calls, by storing unanswered ISDN calls on your telephone, e.g. if you do not answer or your telephone is busy. Via your telephone you can: • • • • • See the number of unanswered calls Call the stored numbers in the caller list Scroll through the caller list See the time and date of the arrived calls Erase calls from the list The number of calls in the list are indicated on your display, e.g.
ISDN FACILITIES ISDN CALLER LIST (continued) Line 1 Press to call the selected number When the call is successful, the number is automatically removed from the caller list. The system automatically adds the digit(s) for external call access. Note: If digit(s) for external call access has not been defined for your caller list, contact your system administrator. Show date, time and call attempts of the selected call When you are retrieving calls from your caller list.
OPTIONAL EQUIPMENT OPTIONAL EQUIPMENT GENERAL OPTION UNIT This chapter describes optional features that can be used together with your BusinessPhone telephone. The Option unit DBY 410 02 is an optional accessory, to be installed on the bottom of your telephone set. The following devices can be installed via the Option unit: • Tape recorder • Extra bell or busy indication outside your door • Enhanced headset functionality or a conference unit Note: Regarding the headset functions see previous section.
OPTIONAL EQUIPMENT HEADSET The following headset functions are available. Note: To use the headset functions your telephone has to be equipped with option unit DBY 410 02. How to install the option unit, see separate installation instructions provided with the option unit. Activate/Deactivate the headset Headset Press the headset key to activate/deactivate the headset (pre-programmed) See section ”Description”. All calls can be handled via the headset.
OPTIONAL EQUIPMENT Headset with group listening Press to toggle between headset with or without group listening Headset to handsfree Press Headset Press the headset key (pre-programmed) Handsfree to headset Headset CONFERENCE UNIT ALARM INTERFACE UNIT Press the headset key (pre-programmed) For conferences with many participants, the conference unit enhances the speech quality. It provides full duplex and high quality conversation possibilities.
PROGRAMMING PROGRAMMING GENERAL If you require frequent use of certain functions, you may program them on the keys A-D on the telephone. When you want to use the function, just press the key. Note: Programming of dial-by-name keys and individual abbreviated numbers are described in section ”Abbreviated numbers” and how to program a new diversion address is described in section ”Call forwarding”. PROGRAMMING How to program a function on key A.
PROGRAMMING Select ringing character Select ringing character (0-4) See section ”Function codes and required data”. Press the programmable key again Press to finish programming After approximately 10 seconds, the function key is active. Example : Program supervision of extension 204 on key A, with ringing character 1. For available function codes, see section ”Function codes and required data”.
PROGRAMMING FUNCTION CODES AND REQUIRED DATA Programming name Function name Function code Associated number Ringing character NAMECALL Dial-by-name Camp-on Automatic callback Answer calls, another extension Radio paging Intrusion External line Supervision/Telephone attendance Intercom line Loudspeaker paging Common mailbox Supervision secondary R-key Free on 2nd access Conference Immediate answer Account number Operator hold External voice mail Hold Transfer Save/Redial Read & * Enter key Number secre
DISPLAY INFO DISPLAY INFO GENERAL Note: This chapter only applies to the Standard telephone. The display assist your actions on the phone with step-bystep instructions. When your phone is idle, the upper line shows general information. The lower line shows your name and extension number. DISPLAY INFO 15 Sep 10:35 +15° ANDERSEN A 200 During an internal call or an incoming external call the lower line shows the other party’s name, extension number and status.
VISIBLE SIGNALS VISIBLE SIGNALS GENERAL The key lamps on your telephone indicates with different signals the traffic state of the ongoing call or function. LAMP INDICATIONS 68 Extinguished lamp The function is not active. Steady light The function is active. Slowly flashing lamp The line (or function) is put on hold. Rapidly flashing lamp An incoming call or message waiting. Light with short breaks Ongoing call.
AUDIBLE ADJUSTMENTS AUDIBLE ADJUSTMENTS GENERAL HANDSET AND LOUDSPEAKER VOLUME In order to satisfy your personal needs, the BusinessPhone 250 / BusinessPhone 50 system is equipped with many options to set and adjust a personal volume and ringing signal. Use the volume keys. You can set different volume levels for internal and external calls and for back ground music. During a call, adjust handset listening volume in handset mode. Adjust loudspeaker volume in monitor mode or during background music.
AUDIBLE ADJUSTMENTS RINGING SIGNAL (continued) Ringing volume — Press You will hear the selected volume (0...lowest volume, 9...highest). You only have to press the last digit to select another ringing volume. Press to finish the procedure Note: This programming is not applicable when you have selected ringing type 2. Ringing character — Press You will hear the selected character. You only have to press the last digit to select another ringing character.
AUDIBLE ADJUSTMENTS MELODY PROGRAMMING If you want a personal melody when your telephone rings, this can be programmed for internal-, external- or call-back calls. Note: This function requires a certain release number of your telephone (for the Standard telephone it is R7B or higher and for the Economyplus telephone it is R6B or higher, see under side of your phone). If you can enter “Melody mode” your telephone supports this function.
AUDIBLE ADJUSTMENTS MELODY PROGRAMMING (continued) Programming mode options Insert notes Press to insert notes 1=c, 2=d, 3=e, 4=f, 5=g, 6=a, 7=b, 8=+c, 9=+d Note: If you press and hold a key you make a long tone (shown with a capital letter e.g. D). Change the pitch steps Press to change Press once for sharp pitch, twice for flat pitch and three times to get the normal pitch. Insert a pause Press to insert a short pause Hold the key to get a long pause.
AUDIBLE ADJUSTMENTS Erase note or melody Press to erase the note to the left of the cursor Press and hold to erase the whole melody. Store the melody Line or inquiry Press the flashing line key Exit program mode 2nd BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone Press to exit program mode You enter melody mode. How to exit melody mode, see section “Melody mode”.
TONES AND SIGNALS Tones are audible in the handset. Ringing signals are emitted from the phone. You can adjust the tones and signals on your phone. See section ”Audible adjustments”.
GLOSSARY GLOSSARY ABBREVIATED NUMBER DIALLING Initiating a call to a pre-programmed number by dialling a code or pressing a key. Short numbers can be: 1. Common, which means that all extensions can use them. 2. Individual, which means that they are programmed and used by each extension separately (14 numbers). See section ”Abbreviated numbers”. ACCOUNT NUMBER To place costs for external calls on a selected account number (up to 15 digits). See section ”Other useful facilities”.
GLOSSARY GLOSSARY (continued) IP CALL Internal call sent via an internal data network (LAN or WAN). ISDN Integrated Services Digital Network. Provides your system with supplementary services from the public net. See section ”ISDN facilities”. LEAST COST ROUTING A function that automatically selects the cheapest way to connect your external call (not necessarily the shortest distance). See section ”Least cost routing”. LOUDSPEAKER PAGING All members of an extension group are ”paged”, i.e.
INSTALLATION INSTALL STAND INSTALL CABLES 4 4 2 1 Cable to handset 2 Cable to exchange 3 Space for personal number directory (optional) 4 Wallmounting screw holes 1 3 Wall mounting handset hook You can put the cable to the handset in any of the two notches underneath the telephone. The cable to the exchange has to be plugged in ”LINE“. Change cables BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone To remove a cable, push down the plug’s stop.
INSTALLATION PLACING THE TELEPHONE • Do not place your telephone on sensitive surfaces. Use a non-slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extreme heat, e.g. near the radiator. • Make sure that the line cable isn´t creased.
USEFUL HINTS CONNECTIONS BETWEEN EXTERNAL LINES With your BusinessPhone PBX, you can establish an external call diversion or a conference with more than one external party or transfer an external call too another external destination (e.g. a mobile phone). These features are very useful for everyday business life. Note: When these features are used, your BusinessPhone will occupy at least two external lines. However, there may be disadvantages in connecting to several external lines.
INDEX Page Abbreviated numbers ......................................35 Absent information.........................................23 Account number.............................................46 Adjust telephone.............................................78 Alarm interface unit........................................63 Answer a second call .........................................8 Answer an incoming call from an ISDN-line .........................................56 Answer calls ..........................
INDEX Page Install stand ....................................................77 Installation......................................................77 Intercom line ..................................................47 Internal calls .....................................................9 Internal messages ............................................27 Intrusion.........................................................11 IP calls ............................................................51 ISDN caller list....
NOTES 82 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone
DBC21xEn_R5A_C.qxd 00-06-29 11.40 Sida 2 (1,1) DISCLAIMER QUICK REFERENCE GUIDE ANSWER CALLS These cards are used for DISA and to check messages.
JKL WXYZ MNO DEF 2nd Message B A Info IMPORTANT NUMBERS Account number 1 Account number 2 Automated attendant Background music number Common bell Common mailbox number Direct inward system access (DISA) Doorphone External line number 1 External line number 2 Group call pick-up Individual mailbox number Least cost routing Password Tie line number 1 Tie line number 2 e at d qu oo de d G A Ba TELEFAX FORM Size and format: Instructions: Symbols and illustrations: Description of functions: Quick refe
21XC_P4A 99-02-22 11.19 Sida 2 (1,1) QUICK REFERENCE GUIDE ANSWER CALLS These cards are used for DISA and to check messages.
DBC21xEn_R5A_C.qxd 00-06-29 11.40 Sida 1 (1,1) Project name Account number Account number Special account numbers for business calls: 1 2 3 Communication is our business Ericsson is the leading communications supplier, combining innovation in mobility and Internet in creating the new era of mobile Internet. Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools.
DBC21xEn_R5A_C.qxd 00-06-29 11.40 Sida 1 (1,1) Project name Account number Account number Special account numbers for business calls: 1 2 3 Communication is our business Ericsson is the leading communications supplier, combining innovation in mobility and Internet in creating the new era of mobile Internet. Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools.
