Ericsson Dialog 4425 IP Vision BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) • Height: 11,2 cm (May be smaller) • Top: 5,3 cm (Important!) • Left: -0,3 cm (Important!) This text should then be hidden. ? Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop.
EN/LZTBS 160 1345 R1A © Ericsson Enterprise AB 2003 2 BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Table of Contents Table of Contents Welcome .......................................................... 4 Description ....................................................... 6 Log On / Log Off ............................................ 15 Incoming Calls ............................................... 17 Outgoing Calls ............................................... 20 Phone Book ................................................... 26 Call List ..........................................................
Welcome Welcome Welcome to the User Guide for the Dialog 4425 IP Vision in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 5.1 or higher of the BusinessPhone Communication Platform. Some might not work in earlier versions of the system and/or might be protected by a hardware dongle that has to be bought separately.
Welcome Copyright All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
Description Description 1 15 2 3 4 5 14 7 11 8 6 9 12 10 6 13 BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Description 1 Graphical display 320x80 pixels. Four angle tilt. See section “Display info” on page 9. 2 Menu function keys The functions depend on the traffic state. When you are requested to (see display), press the required key to access the function. 3 Left Navigation key To navigate one position to the left. 4 Home Navigation key To return to the home position 5 Right Navigation key To navigate one position to the right. 6 Line To initiate or receive calls.
Description Lamp indications The key lamps on your telephone indicate with different signals the traffic state of the ongoing call or function. Ô ÕÔ ÖÔ ÖÔ ÕÔ 8 Extinguished lamp The function is not active. Steady light The function is active. Slowly flashing lamp The line (or function) is put on hold. Rapidly flashing lamp An incoming call. Light with short breaks Ongoing call. BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .
Description Display info The graphical display assists your actions on the phone with stepby-step instructions. The fields in the display consists of the following information: The top area is the tab field, which is used to indicate the tab the user has selected by using the navigation keys.
Description Settings Calling ... CallList PhoneBook 12:46 12 May 2003 9318 PLATTNER MICHAEL 4736 v During an internal incoming call, the display will show the traffic state, and the caller’s name and directory number. Settings CallList PhoneBook 12:46 12 May 2003 9318 PLATTNER MICHAEL 4736 v Reject If you make an inquiry, the display will show the inquiry call connection in the second row.
Description H v n i o e s r Display icons Home Home position (idle mode). Level bar Indicates the ringing volume. Silent Ringing Silent Ringing has been activated. The ring signal is switched off. Incoming call Indicates an incoming call. Outgoing call Indicates an outgoing call. Scroll bar If a list, for example your telephone directory or a list with several menu options, is too long to be shown in the display, a scroll bar appears as an indicator.
Description Menu Structure ÅÆÇ î The available IP specific telephone and network functions can be accessed via the menus. This section shows the structure for each of the menus that can be selected from the Home menu. Use the navigation keys to go to the Settings, Call List, or PhoneBook menu. When you have selected a menu with the navigation keys: Press a menu function key to select an option (see display).
Description Tones Tones are audible in the handset.
Description Signals Ringing signals are emitted from the phone. Internal ringing signal - repeated after 4 s External ringing signal - repeated after 4 s Automatic Callback signal Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. 14 BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Log On / Log Off Log On / Log Off To log on After your phone has been installed and powered up, the following log on screen will be displayed: Settings CallList User not logged on! PhoneBook 12:46 12 May 2003 Enter extension number: 9318 Erase z Log on Note: The Dialog 4425 IP Vision is powered by the LAN connection or optionally via an external 24 volt AC/AC adapter. If the telephone is powered by the LAN, no additional power adapter is needed.
Log On / Log Off Note: If you do not enter a Password during the log on procedure, you cannot access the Enter Password option in the Settings menu.See also section “Password menu presentation” on page 81. When log on is complete, this screen will be displayed: Settings CallList PhoneBook 12:46 12 May 2003 9318 v Log off Note: This screen represents the display when the phone is ready to place, receive calls, etc. (normal state). Sometimes a new application software may be available.
Incoming Calls Incoming Calls A ringing signal, a flashing Line key lamp and the display indicate an incoming call. Answer calls When you receive an incoming call, the display shows: Settings CallList PhoneBook PLATTNER MICHAEL 4736 12:46 12 May 2003 9318 v u Reject Reject Lift the handset to accept the call. Or: Press to dismiss the call (see display). Note: The rejected call is added to the Call List, see section “Call List” on page 32. Line Ö Ô Â Handsfree Press without lifting the handset.
Incoming Calls í Press to terminate a handsfree call. On another extension z 6 You can answer a call to another extension from any phone in your office. Call the ringing extension. You receive busy tone. Press. Answer a second call You are on the phone, when a muted ringing signal and a Line key flashes to indicate a new incoming call. You have two options. Option 1: Line í ÖÔ Finish the ongoing call: Press. The ongoing call is terminated and the new call will be signalled on your phone.
Incoming Calls Silent Ringing This function is useful if you do not want to be disturbed by the ringing of the telephone. Incoming calls will only be indicated by the display and the flashing Line key(s). É In idle mode: Press to mute the ringer for incoming calls. Now the key lamp shows a steady light and the level bar is changed to an over-stroke note icon, see section “Display icons” on page 11.
Outgoing Calls Outgoing Calls Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. Make calls u z 0z How to make internal and external calls. Lift the handset and dial either: An extension number to make an internal call. Or: The digit(s) for external call access and the external number. Note: Which digit to press for external call access, depends on the configuration of the system.
Outgoing Calls Settings Calling ... CallList PhoneBook PLATTNER MICHAEL 4736 12:46 12 May 2003 9318 v d í or Line ÖÔ Â z í or When the connection has been established, the display shows the other party’s name and number (if supported by the network). Press to end the call. Note: You can make your calls faster, using Common Abbreviated Numbers and by programming your own Abbreviated Numbers. Handsfree Press without lifting the handset. Dial the internal or external number.
Outgoing Calls Automatic Callback 5 d í or u You call an extension and receive busy tone or get no answer. This can also be used if no external line is free: Press. Verification tone. Note: The number for Automatic Callback may differ from country to country, see table “Alternative programming for Automatic Callback, Camp-on, Intrusion” on page 82. Replace the handset or press to finish the procedure.
Outgoing Calls Notes: If you receive the busy tone again, the desired extension does not allow Camp-on. The number for Camp-on may differ from country to country, see table “Alternative programming for Automatic Callback, Camp-on, Intrusion” on page 82. Intrusion 8 You can intrude on an ongoing call on a busy extension (if this function is allowed). Press to intrude. Intrusion tone is heard and a three-party call is established.
Outgoing Calls Abbreviated Numbers By using Abbreviated Numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as Common Abbreviated Numbers in the exchange. Your personal most frequently used external numbers can be stored and used on the programmable keys on the telephone or on the keys 0 to 9. Common Abbreviated Numbers z External numbers are stored centrally in your BusinessPhone Communication Platform.
Outgoing Calls z Save Exit Dial the extension number or the Common Abbreviated Number. Press to store the number or the code (see display). Press to return to the previous menu (see display). Note: You can remove the transparent cover in order to write the names beside the keys. Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Telephone Toolbox CD for the BusinessPhone Communication Platform.
Phone Book Phone Book Your IP phone is equipped with a personal Phone Book where you can make up to 100 entries (names and numbers). PhoneBook Select the PhoneBook tab with the Navigation keys (see display). The Phone Book menu is displayed. Settings CallList Dial name Edit Delete Add PhoneBook Exit Up or Down Select Up Down Select Press to choose a menu option (see display). Press (see display).
Phone Book Note: If you press and hold the key 2 for more than a second, up to five entries starting with A are displayed. If the search result comprises more than five entries, use the Up or Down menu key to scroll the list. Option 2: PhoneBook Select Select the PhoneBook tab with the Navigation keys (see display). Press (see display). Settings CallList Dial name PhoneBook Enter name z Search Exit Search Press the key with the corresponding letter until the initial letter of the name is displayed.
Phone Book PhoneBook Select the PhoneBook tab with the Navigation keys (see display). Down Press to mark the Add option (see display). Select Press (see display). Settings Add CallList PhoneBook Enter name: z Exit Save Enter the name and press (see display). Settings Add CallList PhoneBook Enter number: z Exit Save Enter the number and press (see display). Settings Add CallList PhoneBook PLATTNER MICHAEL Edit OK 4736 OK Press to save (see display).
Phone Book Edit a name and number in the Phone Book PhoneBook Select the PhoneBook tab with the Navigation keys (see display). Down Press to mark the Edit option (see display). Select Press (see display). Settings Edit CallList PhoneBook Enter name: Pa z Exit Search Up or Down Erase Search Enter the first character(s) of the name and press (see display). A list with up to five entries appears. The first name beginning with the selected characters is marked.
Phone Book z Save Number z Erase Save OK Enter the new name completely and press (see display). Press (see display). The cursor moves to the end of the number. Press multiple times to erase the number (see display). Each time you press the Erase menu key, one digit is deleted. Change the number and press (see display). Press to save (see display). The edited name and number are stored in the Phone Book. Or: Edit Press to edit the name and number again (see display).
Phone Book OK Press to delete the name and number (see display). The name and number is deleted from the Phone Book. Or: Cancel Press to abort (see display). BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Call List Call List Your incoming calls (answered, missed and rejected) and outgoing calls are stored in the Call List. The calls in the Call List can also be added to the Phone Book, see section “Phone Book” on page 26. Up to 50 calls can be stored in the Call List. Note: If a power failure occurs or another user logs on, the Call List will be cleared. Redial from the Call List CallList Select with the navigation keys (see display).
Call List Edit menu options: Settings CallList PhoneBook 4736 12:33 8336 12:33 9702 12:33 1335 12:33 6068 17:07 Back Delete i PLATTNER MICHAEL o BECKER SANDRA o BROWN BOBBY o SANDMAN MARIA o HASLINGER WOLFGANG Exit Exit 12 May 0:00:07 12 May 0:00:07 12 May 0:00:07 12 May 0:00:07 11 May 0:00:50 AddPhoneBook Press to return the normal display (see display). Or: Back Press to return to the previous menu (see display). Or: Delete Press to delete the call from the Call List (see display).
Call List Settings CallList PhoneBook 2156 10:33 12 May 0:00:07 i COOPER CAROL more... Up Down Call Note: You can also enter the Call List by selecting the Call List menu with the navigation keys. Call Press to call (see display). Or: more... Press (see display).
Call List OK Press to add the call to the Phone Book (see display). Or: Edit Press to edit the number before you add it to the Phone Book (see display). Via the display options you can change or erase the name and number before you add it to the Phone Book. Settings Add CallList PhoneBook PLATTNER MICHAEL 4736 -?!,.:;"'()1 Exit Number Erase Save How to edit an entry and for further information, see sections “Phone Book” on page 26 and “Write Text” on page 70.
During Calls During Calls The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can switch between handset and handsfree/group conversation, mute the microphones, make an inquiry, transfer the call, create a Conference or put the call on hold to perform other tasks. Group Listening You have an ongoing conversation via the handset. Â Note: You can adjust the volume, see section “Handset and loudspeaker volume” on page 74.
During Calls From handsfree to handset u You have an ongoing handsfree conversation. Lift the handset. Conversation via the handset. Mute É You have an ongoing conversation. Press to switch the microphone on or off. When the lamp lights, the caller will not be able to hear the conversation in your room. Inquiry Line Line ÕÔ í ÖÔ During an ongoing conversation you would like to make an inquiry to an internal or external party. Press the Line key. The first call is put on hold.
During Calls Transfer Line ÖÔ z d You have an ongoing internal or external conversation and you want to transfer the ongoing call. Press. Call the third party. You can transfer the call before answer or wait for answer Note: Make sure, that you are connected to the desired party. Please read the notes and warnings in section “Useful Hints” on page 86. Replace the handset. The call is transferred. Transfer to a busy extension You can even transfer calls to busy extensions.
During Calls Call Waiting If you hear the Call Waiting tone during an ongoing conversation, another person is trying to contact you. d u Âd To terminate the ongoing call and answer the waiting call Replace the handset to finish the ongoing call. The waiting call is signalled on your phone. Lift the handset to answer the new call. Or: Press and replace the handset to answer in handsfree mode.
During Calls Individual Hold Õ Ô d ÖÔ Line Line Line ÖÔ z 6 40 You have an ongoing conversation. Now you want to put the ongoing call on hold for a short while. Press the Line key. The lamp flashes slowly. Replace the handset. Press again to retake the call that has been put on hold. Common Hold Press to pick-up on own extension. Or: Pick-up on another extension: Call the extension that put the call on hold. Press.
Call Forwarding Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function. Depending on the type of diversion you are also able to record your Personal Greeting, see section “Personal Greeting” on page 51. Note: You can still make calls as usual.
Call Forwarding Fixed Diversion This function directs your calls to a pre-programmed answering position (e.g. secretary). *21# Activate Fixed Diversion #21# Cancel diversion Dial to activate diversion. Dial to cancel diversion. Individual Diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car telephone).
Call Forwarding #21# í Cancel Internal Diversion Dial. Press. Program and activate a new External Diversion address *22* 0z # í #22# í To set a new Individual External Diversion address: Dial. Dial the digit(s) for external call access and enter the new External Diversion address. A maximum of 24 digits. Note: If your public network requires waiting for a second dial tone, press *. Press to activate the Individual Diversion. Verification tone. Press to finish the procedure.
Call Forwarding Re-activate External Diversion *22*# í Divert your calls to an external position. Dial to activate the programmed External Diversion. You can make outgoing calls as usual. A special dial tone reminds you that call forwarding is active. Press. Follow-me If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow-me, Individual Diversion must be active on your telephone.
Call Forwarding Cancel Follow-me #21* z # í Follow-me and Individual Diversion can also be cancelled from the answering position. Dial. Dial your number. Press. Dial tone. Press to finish the procedure. Dial tone. BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Absence Information Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info. Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting even if you have activated the Absence Information, see section “Personal Greeting” on page 51.
Absence Information Enter information *23* z z # í To store text or voice information. Dial to enter the information mode. Select Pre-defined Text or Voice Information. Pre-defined texts Enter Code. Enter Completing Info from the table below. Time of return Date of return Lunch Meeting Vacation Illness Code 1 2 3 4 5 6 Completing Info hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day Press to enter the information.
Absence Information *23* 9 * 9 # í Voice information Press to enter information mode. Press and speak. Press to play-back and listen to your recording. Press and speak to re-record. Press to activate. Press to finish the procedure. Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absence info. Note: You can dial your own extension number if you want to check your information.
Absence Information Change information #23# í *23*# í Erase Press to erase info. Press to finish the procedure. Save Press to deactivate and save for later use. Information is passive. Press to finish the procedure. Use saved information *23*# í When the information is switched off: Press to activate saved info. Information is active. Press to finish the procedure. BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop.
Messages Messages By using the Message system you can send, receive, forward, and store different kind of messages. You have also access to a number of helpful features, like placing external calls via the company network and many more... Password protection The first time you enter the Message system (only possible from own extension) you might be requested to change your Password if it is default (0000). Note: Some systems are programmed to allow the default Password.
Messages Individual Mailbox system Callers are able to leave messages in your Individual Mailbox. Activate *21* z # í #21# í Divert your extension to the Mailbox system. Dial. Dial the number to the Mailbox system. Please ask the system administrator for your defined Mailbox system number. Press. Press to finish the procedure. Deactivate Dial. Press to finish the procedure.
Messages z # í Enter diversion code. Select an option below and follow the voice announcements. Type of diversion Diversion greeting on busy Diversion greeting on no reply Individual Diversion greeting Code 1 2 3 Press to store the recorded greeting. When you activate the diversion, the recorded greeting is played to the next caller. Press to finish the procedure.
Messages • Forward a Voice message • Send Message • Outcall (External) Notification • Personal Greeting Outcall (External) Notification With this function the Message system can notify you when new Voice messages arrive. You can specify an external number, where you will be called at a pre-programmed time or as soon as a new message arrives. Note: This feature may be restricted or not available. Ask the system administrator for the availability and for more information.
Messages Follow the voice announcements. You can program the external notification number, the notification time and activate/deactivate the function. The external number (including the digit(s) for external call access) can consist of up to 24 digits. The time is entered in 24h-format, e.g. 2030 for half past eight with values automatically set to even quarters, i.e. 2013 will be 2015. í Note: The notification number and time must be programmed before you activate the notification.
Messages Forward a Voice message *59# Your received Voice messages (in the Individual Mailbox) can be forwarded to other Mailbox numbers (Individual or Common). When you forward a Voice message to an Individual Mailbox, the Mailbox number is the same as the extension number. Dial. Note: Depending on the configuration, you might be asked for your Password before you can retrieve your messages. See section “Security” on page 58. Follow the voice announcements.
Messages Send Message To send a message to an extension when you receive busy tone or get no answer. Callback message 9# To send a Call Me message. Press to send. Voice message 99 * 9 # 56 To send a Voice message. Press and speak. Press to play-back and listen to your recording. Press and speak to re-record. Press to send. BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er .
Messages Dictaphone function If you want to record and retrieve personal Voice messages you can use the Dictaphone function. A Dictaphone message is treated as a normal message. How to retrieve Dictaphone messages, see section “Check and store received messages” on page 54. Record message u *58# To start the recording: * 9 # Select options below: Lift the handset. Dial and record your message. The maximum recording time is four minutes and 15 seconds. Press to play-back.
Security Security You can use your four-digit Password for blocking your phone from unauthorized use, for making external calls from any blocked extension, for entering the Message system or when you are using the DISA function. Note: The first time you enter the Message system you might be requested to change your Password if it is default (0000). This procedure is performed directly in the Message system. See section “Messages” on page 50.
Security Bypass blocked extension In order to make a call, you can temporarily bypass a blocked extension. *72* z # Bypass own extension Dial. Dial your Password. Press. Dial tone. You can make one call from your extension. Bypass another extension *72* z * z # This makes it possible to make a call on another, blocked extension, by using your Password. Dial. Dial your Password. Press. Dial your extension number. Press. Dial tone. You can make one call from the blocked extension.
Security *72# í #72* z # í 60 Block extension Dial to block your extension. Verification tone. Press to finish the procedure. Unblock extension Dial. Dial your Password. Press to re-open. Verification tone. Your extension is open for use. Press to finish the procedure. BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Group Features Group Features When you are working together in a team the following group facilities can be very useful. Group Call-pick-up z In a Pick-up group, any member can answer any individual call to group members. You answer a call to the group by dialling a special answering number. Please ask your system administrator for the configured number. Dial the group Call-pick-up code.
Group Features Group Hunting Your telephone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function. Note: The number of cordless extensions in a hunt group are limited to eight (including Tandem configurations).
Group Features Answer calls Answer Group Hunting calls in the normal way. #28* z # Log out #28* *# To log out from all hunt groups: Dial. Dial the hunt group code. Please ask your system administrator for the configured number. Press. Dial. Press. BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Other Useful Features Other Useful Features By using these features your productivity will be increased, e.g. you can set reminders for important meetings, place the cost for external calls on separate accounts, listen to music via the loudspeaker and much more... Tandem configuration The Tandem configuration is a unit, consisting of two telephones using the same directory number. One of the telephones is defined as the primary and the other one as the secondary.
Other Useful Features #28# To deactivate the Tandem configuration Dial to log off the secondary telephone. For incoming calls: • The secondary telephone cannot be called and the primary telephone works as a normal stand-alone telephone. For outgoing calls: • Line Ô z í Both telephones are treated as 2 separate extensions. Transferring a call between members of a Tandem unit Press. Dial own directory number. Press to finish the procedure.
Other Useful Features #32# í Cancel Reminder Dial to cancel all settings. Press to finish the procedure. Doorphone The Doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone. u Answering Doorphone calls Lift the handset. You will be in speech connection with the calling party. Opening of the doorlock Line ÖÔ z After you have answered the Doorphone, you can open the door making an inquiry to the door-opener’s directory number. Press.
Other Useful Features Direct Inward System Access (DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project. Note: To activate this function, you have to change the default Password from 0000 to a personal one.
Other Useful Features Account Number An Account Number can be entered to debit telephone costs to different accounts. Depending on the system configuration the Account Number has to be entered from a Verified Account Number list (predefined) or you can invent an own Account Number.
Other Useful Features Least Cost Routing Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system. If the extension has been configured to use LCR, each external call will be analysed and the cheapest way will be selected. 0z Use Least Cost Routing Dial the digit(s) for external call access and the external number.
Write Text Write Text It is necessary to write text, e.g. when you want to add an entry to the integrated telephone directory. Select characters by pressing digits repeatedly. Additional, the available characters of a key are displayed below the name and number: Settings Add CallList PhoneBook PLATTNER MICHAEL 4736 JKL5 Exit 5 * ì ì 70 Number Erase Save Example: Press a digit. 1 time result 2 times result 3 times result 4 times result Note: Key J K L 5 1 is reserved for special characters.
Write Text Example: 444 ì 66 ì * Enter the first character code, followed by the Volume Up key. This sequence - numbers always followed by the Volume Up key - gives the word IN_ . Note: You can also write the following characters: ? -., !: /# * Press repeatedly. BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Settings Settings In order to satisfy your personal needs, the BusinessPhone Communication Platform and your IP telephone are equipped with many options for an individual configuration. If you require frequent use of certain functions, you may program them on the function keys of your telephone. To use the function, just press the key. Notes: Remove the transparent cover in order to write the name beside the key.
Settings Settings menu options: Exit Up or Down Select Save Cancel To return to the previous menu. Press to browse through the menus (see display). Press to select the menu option marked on the left side of the display (see display). Press to save a setting (see display). Press to abort the process (see display). Program a function How to program a function. Settings Select Select with the navigation keys (see display). Press to select Programmable Keys (see display).
Settings *z# Save Exit Dial a code (2 digits). Press to store the code (see display). Press to return to the previous menu (see display). Note: If you want to delete the last entered digit, press Erase once. If you want to delete the complete number, press Erase until no number is displayed. Exit Press again to exit to the settings menu (see display). Handset and loudspeaker volume ì Use the volume keys to change the volume of the handset or loudspeaker during a call. Press to change the volume.
Settings Ringing signal character There are 10 different programmable ringing signal characters on your telephone, each corresponding to a digit between 0 and 9. Settings Select with the navigation keys (see display). Down Press to display the Ring Character menu (see display). Select Press to select ring character (see display). The ring character menu is displayed.
Settings Hearing aid compatibility and hearing level Since your telephone has a built-in inductive coupler for the hardof-hearing, anyone so desiring can use the telecoil in his/her hearing aid while telephoning. You can also increase the hearing level to +6 dB in the handset and headset: Settings Select with the navigation keys (see display). Down Press to mark the Hearing Level menu (see display). Select Press (see display).
Settings Time and Date The time and date is updated by the exchange automatically. You can only set the date and time format. Note: The Time and Date functions require certain installation options. If you are unable to change the time and date format please contact your system administrator. To set the time format Settings Select with the navigation keys (see display). Down Press to mark the Time & Date menu (see display). Select Press to open the menu (see display).
Settings Up Select Press to change the time format (see display). Press to select the highlighted format (see display). To set the date format Settings Select with the navigation keys (see display). Down Press to mark the Time & Date menu (see display). Select Press to open the menu (see display). Down Press to mark the Date Format option (see display).
Settings Language Note: If this function is not available, please contact your system administrator. To change the language: Settings Select with the navigation keys (see display). Down Press to mark the Language menu (see display). Select Press to display the Language menu (see display). Settings CallList Language Menus Input Exit Select Up Down Select Press to select the Display Menus option (see display).
Settings Network settings You can check the telephone’s network setting in the Network menu. Settings Select with the navigation keys (see display). Down Press to mark the Network menu (see display). Select Press (see display).
Settings Password menu presentation If you do not use a password, you can disable the password menu. This means that you are not asked to enter a password each time the telephone registers on the network. Note: If you do not enter a Password during the log on procedure, you cannot access the Password menu of the telephone. Settings Select with the navigation keys (see display). Down Press to mark the Network menu (see display). Select Press (see display).
Settings Alternative programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callback, Campon or the Intrusion function may vary from country to country. If you cannot use a code of a function, maybe your exchange system has been programmed with a different associated number. Because this User Guide describes only the default programming, the following table shows the most common settings in some of these countries that are known for a different programming.
Accessories Accessories This chapter describes optional features that can be used together with your BusinessPhone telephone. Headset How to install the headset, see section “Installation” on page 87. You can set your IP telephone to headset preset mode. This way you can make calls without lifting the handset. Activate headset preset mode Í When the headset preset mode is turned off: Press and hold the Headset key for 4 seconds. Now the Headset preset mode is activated.
Accessories Answer calls Line Í If the headset preset mode is deactivated: Ö Ô í If the headset preset mode has been activated: Í Make calls z í 84 Press the Headset key. Press the flashing Line key to answer. Press to terminate a Headset call. Press the Headset key. Note: You do not need to press the Headset key in headset preset mode. Dial the number. Press to terminate the call. u Headset to handset Í d Handset to headset Lift the handset. Press the Headset key. Replace the handset.
Accessories  Headset with Group Listening  Headset to handsfree Í Í Press to toggle between headset with or without Group Listening. Press. Press the Headset key. Handsfree to headset Press the Headset key. BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Useful Hints Useful Hints Connections between external lines With your BusinessPhone, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life. Note: When these features are used, your BusinessPhone will occupy at least two external lines. However, there may be disadvantages in connecting to several external lines.
Installation Installation Configuration When the Dialog 4425 IP Vision has been connected to a power supply and to the IP network (LAN), the display will show: Settings CallList PhoneBook ? User administrator mode to change IP settings (x) (No change) The (x) represents a timer counting down in seconds. This display is for administrator mode only. Do not press a key during this time, and No change is selected automatically.
Installation Settings CallList PhoneBook ? Getting configuration file... In case of no available software updates, the display changes to: Settings CallList PhoneBook ? Loading software... Now the software is loaded internally in the telephone. This takes about 15 seconds, no further action is necessary.
Installation (Yes) Press to start the software update. Note: If you do not press any key, (Yes) is selected automatically. Or: No Press to use the current software version. The software update is cancelled and the normal start up procedure will continue. If you decided to update your telephone software, the following display will appear: Settings CallList PhoneBook Getting new application software from the server Please wait... ? The software is loaded from the server.
Installation Install cables Handset cable to the left Handset cable to the right You can put the cable to the handset in the notch underneath the telephone. The cable to the exchange has to be plugged in LINE and the handset cable has to be plugged in HANDSET. Note: The installation of the 24 V power adapter is optional. If no external power supply has been installed, the telephone will rely on the LAN power supply. Change cables To remove a cable, use a screwdriver to unlock the stop.
Installation Install stand and adjust telephone Position high Press to fasten stand Position low Release to remove stand Tiltable display Adjustable angle BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Installation Install pullout leaf 92 1 Remove the protective film from the guiding rails. 2 Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. 3 Insert the pullout leaf. BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Installation Wall mounting handset hook The phone can be wall mounted without using a special console. Useful for instance in conference rooms or public areas. 1 Use a screwdriver to remove the handset hook. 2 Turn the hook upside down and insert. 180 mm 81 mm 90 mm 3 Use a screwdriver to remove the two plastic covers. 4 Drill wall holes according to measure. BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop.
Installation Spacer, alternative 2 Spacer, alternative 1 (recommended) A B max 15 mm max 15 mm A min 10 mm A min 30 mm min 30 mm A B max 80 mm max 60 mm Lower wall distance screw and spacer measures Two upper wall distance screws and spacer(s) measures min 22 mm B 5 94 6 mm max 5,5 mm 9-10 mm max 5,5 mm 3 mm 9-10 mm A min 22 mm Mount screws according to measures and attach the phone.
Installation Install card Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD. For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner. Line Placing the telephone • Do not place your telephone on sensitive surfaces. Use a nonslippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extreme heat, e.g.
Troubleshooting Troubleshooting This section contains information on how to solve common operational problems. Go through the following steps if you encounter any problems. If this does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error. Fault check list 1. Read the Installation chapter. To make sure that you have done everything correctly and that everything is properly connected. 2. Disconnect all extra equipment.
Glossary Glossary Abbreviated Number Dialling Initiating a call to a pre-programmed number by dialling a code or pressing a key. There are common short-numbers, which means that all extensions can use them. See section “Abbreviated Numbers” on page 24. Account Number To place call costs on an Account Number. See section “Other Useful Features” on page 64. Automated Attendant A facility which sends voice instructions to internal and external callers, providing all options which can be chosen.
Glossary Information Internal callers are informed about absence and time of return. External callers are diverted to the operator, where the same information is available. Information can be of two kinds: 1. Pre-programmed text information. 2. Voice information. Intrusion To intrude on an ongoing call when a requested extension is busy. See section “Outgoing Calls” on page 20.
Index Index A Abbreviated Numbers 24 Absence Information 46 Change information 49 Enter information 47 Accessories 83 Account Number 68 Alternative programming for Automatic Callback, Camp-on, Intrusion 82 Answer a second call 18 Answer calls 17 Automatic Callback 22 B Block extension 60 Busy extension 22 Bypass blocked extension 59 C Call Forwarding 41 Diversion when there is no answer 41 Fixed Diversion 42 Follow-me 44 Individual Diversion 42 Call List 32 Missed/Rejected calls 33 Redial 32 Call Waiting
Index G Glossary 97 Group Call-pick-up 61 Group Features 61 Group Call- pick-up 61 Group Hunting 62 Group Hunting 62 Group Listening 36 Forward a Voice message 55 Individual Mailbox system 51 Outcall (External) Notification 53 Password protection 50 Personal Greeting 51 Send Message 56 Missed/Rejected calls 33 Mute 37 H Handset and loudspeaker volume 74 Hearing aid compatibility 76 N Network Settings 80 I Incoming Calls 17 Answer calls 17 Handsfree 17 Silent Ringing 19 Individual Diversion 42 Individua
Index Settings 72 Handset and loudspeaker volume 74 Hearing aid compatibility 76 Language 79 Network Settings 80 Ringing signal character 75 Time and Date 77 Signals 14 Silent Ringing 19 T Tandem configuration 64 Time and Date 77 Tones 13 Transfer 38 Troubleshooting 96 Fault check list 96 U Useful Hints 86 V Volume 74 W Welcome 4 Write Text 70 BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop.
Notes Notes 102 BusinessPhone – Ericsson Dialog 4425 IP Vision Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er .
Quick Reference Guide Log on / Log off Conference Log on Log on Log on: Ext. No. Password Log off: Log off Yes Transfer Answer calls Answer: Lift handset Handsfree: Line Transfer a call: ÖÔ or  Answer on another ext.: Ext. No. 6 Messages Make calls Internal calls: External calls: Common Abbreviated Number: Last External Number Redial: Call Me: Ext. No. 0 Voice: External No. Abbreviated No.
All rights reserved. Ericsson Enterprise AB For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner. Also visit us on www.ericsson.com/enterprise Di tdocumentwor dtuaangebodendoorT el ecomHunt er .Déz akel i j keT el ecom webs hop. T0887463444 | @ s al es @T el ecomHunt er . nl| www. T el ecomHunt er . nl © Ericsson Enterprise AB 2003 EN/LZTBS 160 1345 R1A Printed on chlorine free paper.
