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Welcome Welcome Welcome to the User Guide for the Cordless phone DT290 in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of: BusinessPhone 50, BusinessPhone 128i, BusinessPhone 250 The features described in this User Guide are related to version 5.1 of the BusinessPhone Communication Platform. Some might not work in earlier versions of the system and/or might be protected by a hardware dongle that has to be bought separately.
Table of Contents Table of Contents page Important ......................................................... 4 Description ....................................................... 8 Switching On/Off ............................................ 14 Incoming Calls ............................................... 15 Outgoing Calls ............................................... 18 During Calls .................................................... 23 Call Forwarding ..............................................
Important Important This section describes the information that is important to know before you use the DT290 phone and the functions described. Note: This User guide describes the supported BusinessPhone Communication Platform functions together with the most commonly used phone specific functions. All phone specific functions are listed in the menu structure., see section “Menu structure” on page 13.
Important PIN code Your phone is initially provided with a pre-set PIN code (Personal Identification Number). You should change this PIN code to a personal PIN code to prevent misuse. To change the PIN code Route: Settings » PhoneLock » ChangePIN .i z .i ChangePIN z .i z .i Select Press EnterOldPIN: is displayed. Enter the current PIN code (default 0000) and press Either EnterNewPIN: or Wrong PIN is displayed. In the latter case, you have entered a number that does not match the current PIN code.
Important IPEI code If your phone is blocked because an incorrect PIN code has been entered three times, you can unlock it with the IPEI code (International Portable part Equipment Identity). After entering the IPEI code, you must enter a new PIN code. The IPEI code is a unique code which has been assigned to your phone. The IPEI code can be found in the ShowIPEI menu. If your phone is blocked, PIN Blocked, Unblock? appears. The phone must be unblocked before it can be used again.
Important Networks (menu option) The menu option Networks should only be used for administration purposes by Ericsson service staff. Using this menu option may cause a logout from the DECT/GAP network, and no further calls will be possible. Note: In case of a logout, the phone must be logged on again by a service technician.
Description Description 1 11 2 12 3 20 Michael 132 01-Dec 11:32 13 4 14 5 6 15 7 16 8 9 10 17 19 8 18 BusinessPhone – Cordless phone DT290
Description 1 Antenna 2 Volume Up Off hook: raise earpiece volume. See section “Adjustments” on page 75. 3 Volume Down Off hook: lower earpiece volume. See section “Adjustments” on page 75. 4 Off hook / Yes Answer call, accept. 5 Clear / Mute Delete latest entered digit. Backspace when editing text. Cancel a menu option. Microphone-, ringer- and warning on/off, see sections “During Calls” on page 23 and “Adjustments” on page 75. 6 Control key (up) Scroll up through menus or name list.
Description 10 16 Keypad 17 Handsfree Activate handsfree speaking. See sections “Incoming Calls” on page 15, “Outgoing Calls” on page 18 and “During Calls” on page 23. 18 R/Message Put call on hold (inquiry), take call off hold or enter the message system. See sections “During Calls” on page 23 and “Internal Messages” on page 37. 19 Accessory connectors See section “Installation” on page 85. 20 Loudspeaker (rearside) For handsfree speaking function.
Description Display info The display gives you visual feedback on all actions that you perform, and also textual warnings. The upper two rows are text rows (12 possible characters in each row), showing menus that you can access, names and numbers that you edit or dial, your phone ID etc. The lower row displays different statuses, visualised by icons. The DT290 display Signs in the text rows > Menu pointer Shows the menu that can be accessed by pressing the YES key.
Description Display icons Signal strength On when your phone is locked to the system. The bars indicate reception quality. Four bars indicate optimal reception. Ringer off Ringing signal muted or microphone off. Key lock Keys are locked. Call On when your phone is off hook and flashes during ringing. Message Message received. Call info New unanswered entry in the MissedCalls list.
Description Menu structure The available phone specific functions and network functions can be accessed via the DT290 menus.
Switching On/Off Switching On/Off ,| Switch on the DT290 Press until the display lights up If the phone does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. While charging you can still use your phone. Note: If the signal strength icon is off and the message is displayed you cannot make or answer calls. No network Switch off the DT290 ,| 14 Note: During calls, you cannot switch off your phone. Press until the display turns blank Your phone is switched off.
Incoming Calls Incoming Calls A ringing signal indicates an incoming internal- or external call. You can also see who has called you in the CallList. Answer calls The ringing type tells you whether the call is an internal, external or call-back call and the display indicates an incoming call. Display example: InternalCall 4736 .i If the number is stored in the Phone Book, the associated name is shown instead.
Incoming Calls ,| End the call Press The duration time of the call is shown. Mute ring sound or warning sound < If the phone rings or a warning sounds at an inconvenient moment you can temporarily suppress the sound: Press to turn off the ringing for the moment The ring off icon appears. ExternalCall Anna Even with the sound off, you can still answer the call. The warning light and hook icon keep flashing. If you do not answer the call, the number is stored as a missed call in the CallList.
Incoming Calls When there are new unanswered calls, the call info icon is displayed and the display shows: Check Who Called? ,| .i Press if you do not want to return a call To return a call Press shortly The CallList including dialled numbers, missed calls and answered calls appears. Each entry in the list is displayed with a number in the upper left corner of the display. The phone beeps if there are no names or numbers available for redial. 1 X 05-Mar Sabrina! L M .
Outgoing Calls Outgoing Calls Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. You can also make a call via the Phone Book, see section “Phone Book” on page 67. Make calls z How to make internal and external calls. Enter the number The number is displayed. 00535554505 .i Press when the number is correct Your phone will go off hook and dial the number.
Outgoing Calls Off hook dialling .i z If you prefer to dial a number off hook: Press and hold and wait for the dial tone Note: A short press activates the CallList. Dial the number and wait for a connection 0:00:23 00535554505 Handsfree > While you are waiting for a connection, dial tone or during the call: ,| To end calls Press to switch the call to handsfree speaking mode You are connected to the caller via the loudspeaker and microphone.
Outgoing Calls Redial number from CallList .i L M .i or Dialled numbers are stored in the CallList (if supported by the network). Press shortly The CallList including dialled numbers, missed calls and answered calls appears. Each entry in the list is displayed with a number in the upper left corner of the display. The phone beeps if there are no names or numbers available for redial.
Outgoing Calls Busy extension You call an extension and receive busy tone. Camp-on 4 You can notify a busy extension of your call by a muted ringing call (if this function is allowed). Press to camp-on Stay off hook. When the called extension replaces the handset it will be called automatically. Note: If you receive the busy tone again, the desired extension does not allow Camp-on. Intrusion 8 You can intrude on an ongoing call on a busy extension (if this function is allowed).
Outgoing Calls Call Statistics Your phone can tell you the duration of your last call and display the total time of all external calls made. To see the time spent on your last call Route: Information » LastCall .i .i LastCall Select Press The length of the last call is displayed in hours, minutes and seconds. Press to leave this menu To see the time spent on all outgoing external calls Route: Information » TotalCalls .i ,| .
During Calls During Calls The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can for instance make an inquiry, transfer the call or create a conference, mute the microphone and ringer, change the dial mode or put the call on hold to perform other tasks. Transfer and Inquiry B Z B2 ,| You have an ongoing internal or external conversation and you want to transfer the ongoing call. Press to put the current call on hold Dial tone.
During Calls Transfer to a busy extension You can even transfer calls to busy extensions. The other party will hear a muted signal (Camp-on), and the call will be extended, as soon as the ongoing call is terminated (if Camp-on is allowed). Call-back You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your phone will ring again.
During Calls Handsfree speaking > You can switch to handsfree speaking (and back to standard speaking procedure) at any time during a call. Press to switch handsfree speaking on or off During handsfree speaking, you are connected to the caller via the loudspeaker and microphone. Dial mode If your phone system normally uses pulse dialling you can switch between long and short DTMF tones if required. For some teleservices the standard tones sent out by the phone are too short.
During Calls Mute microphone < To mute the microphone, during an ongoing conversation: Press and hold The caller will not hear the conversation in your room. Short beeps and the ring off icon indicate that the microphone is off. ExternalCall Anna < < Press quickly Short beeps and the ring off icon indicate that the microphone is off. Press again, to turn the microphone on Note: It is advised to use this feature instead of putting a call on hold.
Call Forwarding Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function. Depending on the type of Diversion you are also able to record your personal greeting, see section “Personal Greeting” on page 46. Note: You can still make calls as usual.
Call Forwarding Fixed Diversion This function directs your calls to a pre-programmed answering position (e.g. secretary). *21# .i ,| Activate Fixed Diversion Dial Press Wait for the call icon to stop flashing Press to finish the procedure All calls to your extension are directed to a pre-programmed address. The display shows the actual diversion state. DIVERSION 4736–>5450 #21# .
Call Forwarding Individual Diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car phone). Note: In order to prevent misuse, Individual External Diversion can be blocked for your extension, see section “Security” on page 63. Program and activate Internal Diversion *21* Z # .i ,| Divert your calls to an internal position.
Call Forwarding Program and activate a new external diversion address *22* 0Z # .i ,| #22# .i ,| To set a new individual external diversion address: Dial Dial the digit(s) for external call access and enter the new external diversion address A maximum of 24 digits. * Note: If your public network requires waiting for a second dial tone, press . Press Verification tone.
Call Forwarding Follow me If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow me, Individual Diversion must be active on your phone. Activate Follow me *21* Z* Z # .i ,| Note: This procedure has to be executed from the telephone the calls are diverted to. Dial Dial your number and press Dial the new number to where incoming calls should be diverted Press Special dial tone.
Call Forwarding Bypass Call Forwarding *60* Z # .i 32 Bypass Call Forwarding makes it possible to call a specific extension, even if Call Forwarding is activated on this extension. Dial Enter extension number Press and wait for answer You will be connected to the specified extension, regardless of which type of Call Forwarding the called extension has activated.
Information Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info. Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting instead of your activated absence information.
Information Z z # .
Information *23* .i 9 * 9 # ,| Voice information Press Wait for the call icon to stop flashing Press and speak Press to play-back and listen to your recording Press and speak to re-record Press to activate Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absent info. Note: You can dial your own extension number if you want to check your Information.
Information #23# .i ,| *23*# .i ,| Erase Information, Save Information Dial and press to erase info Wait for the call icon to stop flashing Press to finish the procedure or Dial and press to deactivate and save for later use Information is passive. Wait for the call icon to stop flashing Press to finish the procedure Use saved information *23*# .i ,| 36 When the information is switched off: Dial and press to activate saved info Information is active.
Internal Messages Internal Messages You can send a call-back or a voice message when you call an extension and receive busy tone or get no answer. This section also describes how to record a personal voice message and how to forward a voice message. Password protection The first time you enter the message system (only possible from own extension) you might be requested to change your password if it is default (0000). Note: Some systems are programmed to allow the default password.
Internal Messages Send Message To send a message to an extension when you receive busy tone or get no answer. Call-back 9# To send a Call me message. Press to send Voice 99 * 9 # 38 To send a voice message.
Internal Messages Check and Store Received Messages A received message is indicated with a message icon (envelope) in the display (a special dial tone can also be used to indicate a waiting message, if programmed). In addition you can see the number of queued messages in the display.
Internal Messages Forward a Voice Message B *59# .i Your received voice messages (in the individual mailbox) can be forwarded to other mailbox numbers (individual or common). When you forward a voice message to an individual mailbox, the mailbox number is the same as the extension number. See also section “Mailbox System” on page 42. Press or Dial and press Notes: Depending on the configuration, you might be asked for your password before you can retrieve your messages. See section “Security” on page 63.
Internal Messages Dictaphone function If you want to record and retrieve personal voice messages you can use the Dictaphone function. A dictaphone message is treated as a normal message. How to retrieve dictaphone messages, see section “Check and Store Received Messages” on page 39. Record message *58# .i To start the recording: Dial and press Wait for the call icon to stop flashing Record your message The maximum recording time is four minutes and 15 seconds.
Mailbox System Mailbox System While you are away from the office, callers can leave messages in your individual mailbox. You are also able to record your personal greeting, see section “Personal Greeting” on page 46. The first time you enter the message system (only possible from own extension), you might be requested to change your password if it is default (0000). See section “Password protection” on page 37. The mailbox system is a part of the message system.
Mailbox System #21# .i ,| Deactivate Dial and press Wait for the call icon to stop flashing Press to finish the procedure Retrieve messages internally B *59# .i When the message icon appears in the display. Press to enter the message system or Dial and press See section “Check and Store Received Messages” on page 39. Note: It is possible to program a number or function on the R/Message key, if this is done, the default function to enter your message system directly does not work any more.
Mailbox System The following mailbox functions can also be used from an external position: • Change Password • Check and Store Received Messages • Forward a Voice Message • Send Message • Outcall (External) Notification • Personal Greeting Outcall (External) Notification With this function the message system can notify you when new voice messages arrive. You can specify an external number, where you will be called at a pre-programmed time or as soon as a new message arrives.
Mailbox System B *59# .i Programming Press or Dial and press Notes: Depending on the configuration, you might be asked for your password. See section “Security” on page 63. It is possible to program a number or function on the R/ Message key, if this is done, the default function to enter your message system directly does not work any more. If you want to use the Message Waiting function (default) again, the number to enter the message system has to be re-entered.
Mailbox System Personal Greeting B *59# .i 2 Z # ,| 46 Depending on the type of Diversion you want to activate, you can leave three different personal greetings to the caller. The diversion state can be on no reply, on busy or an activated Individual Diversion. Press or Dial and press During the procedure you will be asked for your extension number and your password.
Abbreviated Numbers Abbreviated Numbers By using abbreviated numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as common abbreviated numbers in the exchange. Up to 10 individual abbreviated numbers (your personal most frequently used external numbers) can be stored and used on the keys 0 to 9. Common abbreviated numbers Z .i External numbers are stored centrally in your BusinessPhone Communication Platform.
Abbreviated Numbers Individual abbreviated numbers ** Z .i You can program and activate your most frequently used external numbers on the keys 0 to 9. Press Dial the abbreviated number A number between 0 and 9. Press to make the call Program individual abbreviated number *51* Z* 0Z # .i ,| 48 How to program external numbers on the keys 0 to 9.
Abbreviated Numbers #51* Z# .i ,| Cancel one specific individual abbreviated number #51# .i Cancel all individual abbreviated numbers ,| Press Enter an abbreviated number between 0 and 9 and press Press Wait for the call icon to stop flashing Press to finish the procedure Press Press Confirmation tone.
Abbreviated Numbers Dial-By-Name You can call someone by pressing the first character(s) of a name and then scroll through the name list to search for the name and number. Example: 5 Call Jim (ext. no. 123): Press and hold until the display shows the first name beginning with J Jack 432 M .i Scroll down the name list until you find Jim Jim 123 Confirm and Jim’s number will be dialled Note: You can press the C/MUTE key instead of the YES key if you want to edit the number before dialling.
Group Facilities Group Facilities When you are working together in a team the following group facilities can be very useful. Group Hunting Your phone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function.
Group Facilities Log in Before you can answer group hunting calls, you must log in. *28* Z # .i ,| To log in to one hunt group: *28**# .i ,| To log in to all hunt groups: Dial Dial the hunt group code Please ask your system administrator for the configured number. Press Wait for the call icon to stop flashing Press to finish the procedure Dial Press Wait for the call icon to stop flashing Press to finish the procedure Answer calls It is possible to have group hunting information in the display.
Group Facilities Log out #28* Z # .i ,| To log out from one hunt group: Dial Dial the hunt group code Please ask your system administrator for the configured number. Press Wait for the call icon to stop flashing Press to finish the procedure Note: If you are logged in to more than one huntgroup and log out from one of them, the display will show the following text: PBX GROUP(S) LOGGED OUT #28**# .
Group Facilities Group Call Pick-up Z .i In a Pick-up group, any member can answer any individual call to group members. You answer a call to the group by dialling a special answering number. Please ask your system administrator for the configured number. Dial the group call pick-up code and press Common Bell Z .i The Common Bell facility allows all extensions of the system (operator included) to pick-up the call from an extension that has been predefined as a common bell extension.
Other Useful Facilities Other Useful Facilities By using these facilities your productivity will be increased, e.g. you can set reminders for important meetings, place the costs for external calls on separate accounts and much more ... Reminder *32* Z # .i ,| The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed). Dial Dial reminder time and press (00-23) hour + (00-59) minute.
Other Useful Facilities Automated Attendant Z .i ,| The Automated Attendant facility sends voice instructions to external and internal callers, informing them of all possible options they can choose. Voice instructions lead the callers step by step to the desired destination. Dial the Automated Attendant directory number Please ask your system administrator for the automated attendant directory number.
Other Useful Facilities Account Number An account number can be entered to debit telephone costs to different accounts. Depending on the system configuration the account number has to be entered from a verified account number list (predefined) or you can invent an own account number.
Other Useful Facilities Direct Inward System Access (DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project. Note: To activate this function, you have to change the default password from 0000 to a personal one.
Other Useful Facilities Tandem Configuration The tandem configuration is a unit, consisting of two telephones using the same directory number. One of the telephones is defined as the primary and the other one as the secondary. This function enhances the communication for users that, for example, have a wired phone on their desk (the primary telephone) and need to be mobile within their company’s building with their own Cordless phone (the secondary telephone).
Other Useful Facilities BZ ,| Transferring a call between members of a tandem unit Press and dial own directory number Press to transfer the call Networking Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking.
Other Useful Facilities Key Lock If you carry the phone in your pocket, you might accidentally press the keys and make a call. To prevent this, you can have them blocked by using the AutoKeyLock option. To enable or disable key locking Route: Settings » AutoKeyLock .i L M .i AutoKeyLock or Select Press The current setting is displayed. Select the setting you want Press to confirm Note: After enabling the Key Lock function do not press a key for 30 seconds.
Other Useful Facilities Phone Lock You can protect your phone against unauthorized use or against adding or deleting telephone network subscriptions. Both security features are off by default. See also section “PIN code” on page 5. Securing against unauthorized use You can set the phone so that the PIN code must be entered after switching on. Route: Settings » PhoneLock » PowerOn .i z .i L M PowerOn Select Press Enter PIN: is displayed.
Security Security You can block your extension in order to prevent unauthorized use of your phone, e.g. if your external calls are placed on a specific account number. *72# .i ,| #72* Z # .i ,| Block Extension Dial and press to block your extension Verification tone. Wait for the call icon to stop flashing Press to finish the procedure Un-block Extension Dial Dial your password Press to re-open Verification tone. Your extension is open for use.
Security Select password You can use your four-digit password for blocking your phone from unauthorized use, for making external calls from any blocked extension, for entering the message system or when you are using the DISA function. #*72* Z * Z # .i ,| 64 Note: The first time you enter the message system you might be requested to change your password if it is default (0000). This procedure is performed directly in the message system. See section “Internal Messages” on page 37.
Security Bypass Blocked Extension In order to make a call, you can temporarily bypass a blocked extension. *72* Z # .i Bypass own extension Dial Dial your password Press Dial tone. You can make one call from your extension. Bypass another extension *72* Z * Z # .i This makes it possible to make a call on another, blocked extension, by using your password. Dial Dial your password Press Dial your extension number Press Dial tone. You can make one call from the blocked extension.
Least Cost Routing Least Cost Routing Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system. If the extension has been configured to use LCR, each external call will be analysed and the cheapest way will be selected.
Phone Book Phone Book Your phone is equipped with a personal Phone Book where you can make up to 100 entries (names and numbers). You can consult and change the Phone Book via the PhoneBook menu option. The Phone Book lists all names in alphabetical order. You can freely add names and numbers to the Phone Book. Notes: It is not possible to download a pre-programmed Phone Book to the DT290. Phone Book numbers have a maximum of 24 digits. Phone Book names have a maximum of 12 characters.
Phone Book Make a call You can search for a name and number in the Phone Book. When you have accessed the Phone Book: L M .i Z .i M .i or Route: PhoneBook » Find&Call Select Find&Call and press Enter Name: or Phone book is empty is displayed. Press the key which has the first letter of the name you are looking for How to write text, see section “Write text” on page 73. Press to confirm The first name beginning with that letter is displayed.
Phone Book Add a name or a number You can use the AddNew option to enter names and numbers in the Phone Book. When you have accessed the Phone Book: Route: PhoneBook » Store » AddNew .i AddNew Select Press or Phone book Full is displayed. In the latter case, you have to delete a Phone Book entry first before you can add a new one. Enter Name: Enter Name: John_ z .i Enter a name How to write text, see section “Write text” on page 73. Press to confirm EnterNumber: is displayed.
Phone Book Change a name or a number With the Edit option, you can change the names and numbers in the Phone Book. When you have accessed the Phone Book: Route: PhoneBook » Find&Edit » Edit .i Z .i M .i Z .i .i Edit 70 Select Press Enter Name: is displayed. Enter the first letter of the name and press The first name beginning with that letter is displayed. Scroll down until you find the name Press once to change a name Note: Press the YES key twice to change a number.
Phone Book Delete a name or a number You can also delete names and associated numbers from the Phone Book. When you have accessed the Phone Book: Route: PhoneBook » Find&Edit » Delete .i Z .i M .i Delete Select Press Enter Name: is displayed. Enter the first letter of the name and press The first name beginning with that letter is displayed. Scroll down until you find the name Press to delete the name and number The name and number are deleted from the Phone Book.
Phone Book Add numbers from the CallList Up to 20 numbers (dialled, answered and missed) can remain stored in the CallList of your phone. You can use the AddCallList option to add these numbers to the Phone Book. Menu option AddCallList appears only if names or numbers are available for redial. When you have accessed the Phone Book: Route: PhoneBook » Store » AddCallList .i AddCallList L M .i z .i z .i or 72 Select Press A list of numbers is displayed.
Phone Book Write text The characters that you can enter, are written above each key. Use the keypad to write text. Below is explained how to write text when you add a new name in the Phone Book menu. .i AddNew 7777 6 444 8 44 .i Select Press The phone changes to text entry mode automatically.
Phone Book Special characters See the table below how to find a special character. Number of times to press the key Phone key 1 2 3 4 5 6 7 8 9 10 11 12 Space - ? ! , .
Adjustments Adjustments This section describes how to set and adjust a personal volume, how to change indication of incoming calls, how to adjust the display, how to change the language and how to revert all DT290 settings to default. Volume control You can adjust the volume in the earpiece, of the loudspeaker for handsfree speaking and the volume of the ringer. Use the volume keys to adjust the volume, see section “Description” on page 8 for the location of volume controls.
Adjustments U D Adjust earpiece volume .i U D ,| If you are not making a call you can still adjust the volume: or or Press to adjust the volume during a call Press You hear the dial tone. Keep listening and press You hear the dial tone becoming louder or quieter. If the earpiece is at maximum or minimum volume, you hear a warning tone. Press to cancel the adjustment procedure Adjust ringer volume Route: Settings » Alerts » RingVolume .i L M .i RingVolume or < .
Adjustments < To turn the ring sound on again: Press shortly The ring off icon disappears. Ringer tones or melodies You can change the ringer tone for each call type to a different sound or a preprogrammed melody. For each ring signal type, you can choose from four ringer tones or six melodies. To set the sound for a ringing type L M .i L M .
Adjustments Discreet Ringing In the discreet ringing mode, your phone starts ringing at the lowest audible volume level. It then gets louder and louder. Route: Settings » Alerts » DiscreetRng .i L M DiscreetRng Select Press The current setting is displayed. or Select one of the following options: • On to activate Discreet Ringing. .i • Off for no Discreet Ringing.
Adjustments Key Click Key Click is the sound you hear each time you press a key. This feature can be enabled and disabled. Route: Settings » Alerts » KeySound .i L M KeySound Select Press The current setting is displayed. or Select one of the following options: • On to have a Key Click with each key press. .i • Off for no Key Click. Press to confirm Display light Your phone has a display which is illuminated when a key is pressed.
Adjustments Display contrast You can adjust the contrast of the display to one of eight levels to make it easier to read. Route: Settings » Display » Contrast .i L M .i Contrast or 80 Select Press The contrast level bar appears. Adjust the contrast You hear an error beep when either limit is reached.
Adjustments Language The default menu language is English. To select another language, use the Language option. Please note that the menu options stay in English until you confirm your language choice. L M L M .i L M .i L M .i or Route: Settings » Language Press to enter the main menu Option PhoneBook is displayed. or Scroll to Settings and press or Scroll to Language and press The current language is displayed. or < L M .
Adjustments Reset the DT290 settings You can reset all settings on the DT290 simultaneously. The CallList and the last call information are also cleared. The Phone Book, the PIN code, the subscriptions and the total calls information, however, are not cleared. Route: Settings » MasterReset .i z .i .i MasterReset 82 Select Press Enter Pin: or Reset All Settings? is displayed. If requested enter your PIN code for the phone and press See section “PIN code” on page 5. Reset All Settings? is displayed.
Audible Signals Audible Signals The following different tones are sent from the exchange to your telephone. Tone characteristics The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.
Useful Hints Useful Hints Connections between external lines With your BusinessPhone PBX, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life. Note: When these features are used, your BusinessPhone will occupy at least two external lines. However, there may be disadvantages in connecting to several external lines.
Installation Installation This chapter describes the battery (how to connect and charge) and how to connect the clip to the back of your phone. Check for completeness Make sure that all the parts are present. If anything is missing, please contact your system administrator or supplier. The set contains: 1 Cordless phone 2 Battery 3 Clip 4 Assembly card Note: It is important to make a note of the IPEI code.
Installation Preparing for use When using the Cordless phone for the first time, follow the steps below to prepare the Cordless phone. Attach the clip to the back as shown in the figure below Do not press on the display.
Installation Attach the battery to the phone as shown in the figure below Make sure that the battery wires are put through the notches as shown.
Installation Connect the adapter to the charger and connect it to the mains outlet as shown in the figure below Notes: Place the DT290 in the charger and charge it for at least 4 hours before using it the first time. Make sure the local mains voltage corresponds to the voltage on the charger. Only use the charger that comes with the Cordless phone. Do not connect the phone to the charger without a battery.
Installation Battery The Cordless phone is powered by a rechargeable battery. You can fully charge a flat battery by placing the Cordless phone in the charger for 4 hours. A fully charged battery gives you up to 17 hours calling time or up to 140 hours stand-by time. Note: The calling time and stand-by time is shortened if the handsfree speaking function is used a lot. The Cordless phone has a battery meter, which indicates the power left in the battery.
Installation Charging the battery Place the Cordless phone in the charger as shown in the figure below The battery is being charged when the lower green LED on the charger is on (and the battery meter on the display flashes). If the battery is completely flat it can take a few minutes before the lower green LED on the charger comes on.
Installation Changing the battery Rechargeable batteries have a limited lifespan. If the stand-by time for the Cordless phone becomes too low, you should replace the battery. Please contact your system administrator or supplier for more information. Note: Only use the specified batteries (NiMH pack 600 mAh, 3.6 V). The battery does not contain cadmium and is therefore more environmentally-friendly than other rechargeable batteries. However, all batteries should be treated as chemical waste.
Reference Reference This section describes the terminology used on the display, the phone communication signals, guidelines, technical specifications, spare parts and accessories. Terminology The list below explains the terms which may appear on the display. Terminology used on display Term Meaning AC BasePIN DTMF IPEI Authentication code (=BasePIN) = authentication code Dual Tone Multi Frequency or touch tone, for dialling.
Reference Phone signals The Cordless phone signal certain events audibly and visually as described below. Signal Meaning Red warning light Incoming call. Message waiting. Battery almost empty. Cordless phone out of range or not connected. The Cordless phone also generates audible ring signals, alarm signals and warning tones, and key clicks. Sound Meaning Ring signal Alarm signal Incoming call. 4 short beeps every 30 seconds: battery almost empty.
Reference Maintenance Consider these suggestions and guidelines to keep your phone in good shape and working properly. Note: The phone does not contain user serviceable parts. If your phone requires service you should return it to the supplier or retailer from whom it was bought. Intrinsic safety Do not use the phone and charger in conditions where there is a danger of electrically ignited explosions. Battery disposal Defective batteries must be returned to a collection point for chemical waste disposal.
Reference Technical specifications DECT GAP/CAP The Cordless phone has the unique advantages of DECT GAP/ CAP (Digital Enhanced Cordless Telecommunications Generic Access Profile/CTM Access Profile). This means that no one can eavesdrop on your calls and that the quality of speech is as good as that of conventional fixed telephones. DECT GAP/CAP enables interoperability with other manufacturers’ products. Cordless phone Power supply Battery NiMH pack 600 mAh, 3.
Reference Performance Battery NiMH, 500 to 1000 charge cycles Stand-by time up to 140 hours Call time up to 17 hours Charge time 4 hours maximum Volume Ring signal Seven step adjustable volume from off to 86 dB (A) at 30 cm Earpiece Nine step adjustable Ringing signals (defaults) External call 0.4 s on, 0.2 s off, 0.4 s on, 5 s off Internal call 1 s on, 5 s off Call back 0.32 s on, 0.
Reference Spare parts and accessories Use only approved spare parts and accessories. The operation of non-approved parts cannot be guaranteed and may even cause damage. Contact your supplier for more information. • Charger with desk stand. • Power adaptor for charger. • Clip for Cordless phone. • Nickel metal hydride battery for Cordless phone. • Battery door for Cordless phone. • Security clip for Cordless phone. • Carrying case for Cordless phone.
Troubleshooting Troubleshooting This section contains information on how to solve common operational problems. Go through the following steps if you encounter any problems. If this does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error.
Troubleshooting Fault Phone BookEmpty Phone Book Full Subscr.
Glossary Glossary Abbreviated number Short number. Initiating a call to a preprogrammed number by dialling a code or pressing a key. See section “Abbreviated Numbers” on page 47. DECT/GAP Digital Enhanced CordlessTelecommunication/ Generic Access Profile. This means that no one can eavesdrop on your calls and that the quality of speech is as good as that of conventional fixed telephones. DECT/GAP enables interoperability with other manufacturers’ products.
Index Index Abbreviated Numbers 47 Common 47 Dial-By-Name 50 Individual 48 Programming a number or function on the R/Message key 50 Accessories 97 Account Number 57 Add a name or a number to the phone book 69 Add numbers from the CallList 72 Adjustments 75 Discreet Ringing 78 Display contrast 80 Display light 79 Key Click 79 Language 81 Reset the DT290 settings 82 Ringer tones or melodies 77 Vibrating Alert 78 Volume control 75 Answer calls 15 Audible Signals 83 Automated Attendant 56 Automatic Call-back
Index Group Call Pick-up 54 Group Facilities 51 Common Bell 54 Group Call Pick-up 54 Group Hunting 51 Group Hunting 51 Handsfree speaking 25 Important 4 Coverage area 4 IPEI code 6 Networks (menu option) 7 PIN code 5 Incoming Calls 15 Answer calls 15 CallList 16 Handsfree 15 Mute ring sound or warning sound 16 Individual abbreviated numbers 48 Individual Diversion 29 Individual mailbox system 42 Information 33 Enter information 33 Erase 36 Save 36 Inquiry 23 Installation 85 Internal Messages 37 Check and S
Index Spare parts 97 Switching On/Off 14 Tandem Configuration 59 Technical specifications 95 Terminology on display 92 Tone characteristics 83 Transfer 23 BusinessPhone – Cordless phone DT290 Troubleshooting 98 Un-block the DT290 6 Use the Phone Book 67 Useful Hints 84 Vibrating Alert 78 Volume control 75 Write text 73 103
Notes Notes 104 BusinessPhone – Cordless phone DT290
Notes BusinessPhone – Cordless phone DT290 105
Notes 106 BusinessPhone – Cordless phone DT290
Quick Reference Guide Switching On/Off Switch on: Switch off: Answer calls Answer: Switch off ringer: End call: , | ,| Tandem Configuration (until display lights up) Activate: (until display is blank) Deactivate: Transfer a call between members: . i < ,| Messages “Call me”: Make calls Internal calls: Common abbreviated number: Voice: Extension no. or External no. .i Abbreviated no. Individual abbreviated number: ** Last External Number Redial: *** .i .i Abbreviated no.
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