Operation Manual

Glossary
BusinessPhone – Cordless DT400/DT410/DT420/DT43096
Glossary
Abbreviated number dialling
Initiating a call to a pre-programmed number
by dialling a code or pressing a key. Short
numbers can be:
1. Common, which means that all extensions
can use them.
2. Individual, which means that they are pro-
grammed and used by each extension sepa-
rately (10 numbers).
Account number
To place call costs on an account number.
See section “Other Useful Facilities” on
page 51.
Automated attendant
A facility which sends voice instructions to
internal and external callers, providing all
options which can be chosen. Voice
instructions lead the caller to the desired
destination.
See section “Other Useful Facilities” on
page 51.
Call-back
An indication to a busy extension, to inform the
person that you want to speak to him/her.
See sections “Internal Messages” on page 32
and “Outgoing Calls” on page 16.
Camp on
To place (queue) a call to a busy extension.
See section “Outgoing Calls” on page 16.
Directory number
Numbers with 1-8 digits which are assigned to
extensions or external lines or as common
abbreviated numbers.
Direct Inward System Access (DISA)
If you are working externally, the DISA function
enables you to make external calls (long
distance) via the company PBX. You only pay
for the call to your company.
See section “Other Useful Facilities” on
page 51.
Diversion
Incoming calls to an extension are diverted to
another directory number (extension, common
abbreviated number or the operator). There are
three possibilities:
1. Direct, which means that all calls to an
extension are forwarded directly.
2. On no reply, which means that a call is for-
warded if it is not answered within a certain
time.
3. On busy, which means that a call is for-
warded if the extension is busy.
See section “Call Forwarding” on page 23.
Diversion bypass
This is useful for letting urgent calls through to
an extension where diversion is active.
See section “Call Forwarding” on page 23.
Extension
All telephones connected to the PBX have a
unique internal number (up to 8 digits). If your
telephone is equipped with a display, you can
see your number.