ERICSSON-LG ENTERPRISE COMMUNICATIONS SOLUTIONS
Contents Contents 04 02 _ Enterprise Business 11 12 _ Applications 06 _ Small and Home Office 06 18 __ Terminals 09 10 _ iPECS iPECSEthernet EthernetSwitch Switch 28 _ Specifications 27
Ericsson-LG Enterprise Communications Solutions Ericsson-LG Enterprise, a joint venture between Ericsson and LG-Electronics, is a global leader in providing innovative technology and business communications solutions. Ericsson-LG Enterprise enables enterprises to boost revenue, reduce costs, enhance customer service, and increase productivity. With more than 40 years of experience, Ericsson-LG Enterprise recognizes and understands customers concerns and requirements when selecting a communications solution.
ENTERPRISE BUSINESS iPECS Platforms The value of any solution to an enterprise must be tied to the quantifiable results it can deliver to the organization. As an enterprise expands, these results become apparent as their workforce becomes mobile, global, and dependent on ease of communications and collaboration.
iPECS UCP Unified Communications Platform for UC&C and Mobility Solutions Features and Benefits Easy and economical UC • iPECS UCS Standard server is built in iPECS UCP • iPECS UCS Standard provides various features such as Video, Instant Message(IM), Audio Conference, Visual Voice Mail(VVM) etc. • iPECS UCS Premium server (External Server) provides more various features than Standard server Efficient investment • Expansion of system capacity is available by a simple license up to Max.
SMALL AND HOME OFFICE Smart and Efficient Solutions 06 Ericsson-LG Enterprise New technologies in the realm of telephony bring communications advances that influence changes in business. Traditional imperatives in the SOHO telephony market are cost effectiveness and ease of operation and maintenance; the latest generation technologies provide both without requiring significant technical training and support.
iPECS eMG80 Hybrid Communications Platform As mobile offices increase, people need a more cost-effective and efficient system. iPECS eMG80 is designed as simple expansion architecture. Users can expand capacity as business grows. iPECS eMG80 adopts VoIP technologies running on an optimized IP/TDM hybrid switching platform.
iPECS SBG-1000 Smart Communications in a Single Unit iPECS SBG-1000 is a truly converged communications platform tailored for small businesses and SOHO integrating IP telephony, data networking, wireless, security and IT needs in a single unit. iPECS SBG-1000 is optimized to deliver small businesses with limited budgets and resources the advanced communications capabilities of the larger enterprise yielding smart business outcomes.
ETHERNET SWITCHES Simpler and Smarter Networking for the SMB Today, SMBs are facing more and more challenges with the growing complexity of IT solutions from its limited budgets and resources, however, they have to operate in the same business environment competing against larger enterprises. With the vision to deliver an optimized solution to best solve these challenges, the new iPECS Ethernet Switch families are designed to be simpler to install, smarter to manage, highly reliable and affordable.
APPLICATIONS Empowering Business Communications and Collaboration To enrich the business communications experience and empower collaboration, applications are critical in addition to IP telephony platforms. Ericsson-LG Enterprise provides a variety of software applications for business communications and collaboration. Unified Communications Solution (UCS) is designed for enterprise business customers, Phontage is an IP based soft client that can fully replace a desktop keyset.
iPECS UCS Enhancing Business Performance iPECS Unified Communications Solution(UCS) is a powerful multimedia collaboration and productivity enhancing tool designed for small to large enterprises. Its single server architecture helps SMB’s start experiencing the next generation communications solution without investing in enterprise level equipment. The rich features, capability and the ability to integrate 3rd party solutions are well-suited for large enterprises’ UC environment.
iPECS ClickCall Significant change in your office communications iPECS ClickCall is a smart application used to make communications simpler and easier when working with a PC. All you need to do is drag a telephone number from any Windows application such as a web site, Windows document or any application running on your PC. You don’t need to memorize a phone number to make a call from a desktop phone.
Software Attendant Console Operator and Information Solutions Ericsson-LG Enterprise provides PC-based software attendant consoles that integrate telephony with external call data and workforce information. The applications simplify call handling and meet evolving communications requirements. As the operator consoles for Ericsson-LG Enterprise’s communications systems, iPECS Attendant gives highly efficient telephony connections for attendants, receptionists and secretaries.
iPECS IPCR IP Call Recording iPECS IP Call Recording (IPCR) is a call recording and monitoring solution tightly integrated with iPECS Call Servers optimized for small and medium sized offices and contact centers. IPCR is designed as a simple and cost effective solution, while it delivers powerful value added features. iPECS IPCR can meet the needs of robust call recording to ensure regulatory compliance and quality management.
iPECS NMS Multi-site Management Tool for SMB iPECS Network Management Solution (NMS) is a powerful tool for managing fault information, monitoring real time status, maintaining call statistics and databases of multiple iPECS Call Platforms and Switches. iPECS NMS is a web based application enabling communications managers to access NMS via Internet Explorer from any PC.
TERMINALS Business Communications Phones To an end user, the telephone that sits on the desk is the system. It is the critical interface that determines how easy it is to use the system, and in turn, how productive, effective and satisfied they can be. That’s why Ericsson-LG Enterprise offers a wide range of user-friendly business sets to fit any business.
IP Phones Enjoy the wide selection of system IP phones. There are 13 types from entry level to professional business terminals, designed to best fit the users’ business needs. The Ericsson-LG Enterprise proprietary protocol provides fully integrated system features just like a conventional feature rich PBX solution. Simple installation and maintenance are designed into the phones. Managers and administrators can access the system via the web admin from any remote location.
LIP-9040 Professional Gigabit IP Phone • • • • • • • 9 lines gray graphic with backlit(320x144) 36(12x3page) programmable feature keys with 3 color LED WB voice for Handset / Speaker phone PoE(802.3af) LLDP-MED / 802.1x security support Open VPN support UC enabled (IM Presence of UC client with UCP) LIP-9030 Mid range Gigabit IP Phone 7 lines gray graphic with backlit(320x112) 24(8x3page) programmable feature keys with 3 color LED • WB voice for Handset / Speaker phone • PoE(802.3af) • LLDP-MED / 802.
LIP-9002 Professional IP Phone 2 lines gray graphic(128x32) 4 programmable feature keys with 3 color LED • Headset / Speaker phone • PoE(802.3af) • LLDP-MED / 802.
LIP-8050E Color screen IP Phone • • • • • • 4.3” Wide Color Graphic screen 5 Programmable feature keys USB interface [USB 2.0] LLDP-MED / 802.1x/EAP-MD5 VLAN, Open VPN support Gigabit support LIP-8040E IP phone for executives Informative large 9 Line backlit LCD User programmable 10 feature keys with LCD labeling • BLF information with triple color LED • Professional headset integration via RJ11 • LLDP-MED / 802.
LIP-8008E Alternative standard IP phone 4 Line LCD BLF information with triple color LED • High quality voice codecs User programmable 8 feature keys Enhanced quality conference call • LLDP-MED / 802.
DECT GDC-800H, GDC-500H and GDC-450H are excellent choices for a business DECT solution. Business DECT Solution GDC-800H (IP DECT) Feature rich 2” full color LCD Polyphonic ringtone • 25 call list storage capacity • 100/200 phonebook(local/central) • Emergency key Duplex speaker phone Headset jack(3.5mm) • 16 Languages • Voice encoding : G.711/G.
Digital Phones The LDP Series are Ericsson-LG Enterprise’s Digital desktop phones that bring the functionality to the desktop with display-based interfaces, call log, self-labeling keys, and simplified administration. Also Ericsson-LG Enterprise digital telephones meet the diverse requirements for features, reliability, ease of use, and productivity as well as ergonomic user friendly design.
LDP-7024LD • Navigation 9 Line Large LCD • 7 Fixed buttons • 3 Soft buttons • Call recording • Hands free operation • Additional device port for SLT / FAX • 24 Flexible buttons Speaker phone • Wall mountable • • LDP-7024D • Navigation 3 Line LCD • 3 Soft buttons 7 Fixed buttons • Call recording • Hands free operation • Additional device port for SLT / FAX 24 Flexible buttons Speaker phone • Wall mountable • • • • LDP-7016D • Navigation 3 Line LCD • 3 Soft buttons 7 Fixed buttons • Additional device
Analog Contains a set of user friendly features and secure connection to Ericsson-LG Enterprise PBXs.
Standard SIP Terminals To exploit the advantages of IP telephony to its fullest, you need the right terminal. Ericsson-LG Enterprise offers the broadest array of IP terminals ranging from a basic entry level IP phone that lets you enjoy the benefits of IP telephony in its simplest form to the highly sophisticated needs of executives and global communicators. The Ericsson-LG Enterprise SIP phones are cost effective, simple to install and easy to use with future proof technology.
IP8815E Basic IP phone • • 5 Line LCD, Grey scale graphics Standard SIP protocol / MGCP protocol (IP8815 only) support User programmable 8 feature keys with triple color LED • LLDP-MED, 802.
SPECIFICATIONS 35 LIP-9000 series LIP-8000E series 36 LDP-7000 / 9000 series Wi-Fi Phone 37 DECT series IP8800E series 38 Enterprise Business Platforms Small and Home Offices 39 Applications and Terminals Support Matrix 28 Ericsson-LG Enterprise
SPECIFICATIONS LIP-9000 series LIP-9040 LIP-9030 LIP-9020 LIP-9010 LIP-9002 LCD 9 line LCD 7 line LCD 5 line LCD 3 line LCD 2 line LCD Backlit Yes Yes Yes Yes Gigabit Support 2 x 10 / 100 / 1000 BASE-T 2 x 10 / 100 / 1000 BASE-T 2 x 10 / 100 / 1000 BASE-T 2 x 10 / 100 BASE-T 2 x 10 / 100 BASE-T Programmable keys 36 (12x3 page) 24 (8x3 page) 10 5 4 Soft key 3 3 3 - - Navigation Yes Yes Yes Yes - Fixed keys 12 12 12 12 10 PoE Yes (Class 2) Yes (Class 2) Yes (Cl
LDP-7000 / 9000 series LDP-7024LD LDP-7024D LDP-7016D LDP-7008D LDP-7004D LDP-9008D LDP-9030D LCD Graphic Large LCD (9 x 32 char) 3 line LCD (3 x 24 char) 3 line LCD (3 x 24 char) 2 line LCD (2 x 24 char) 1 line LCD (1 x 16 char) 2 line LCD (2 x 24 char) 3 line backlit LCD (3 x 24 char) Flexible button 24 24 16 8 4 8 30 Soft key 3 3 3 - - - 3 Feature button 8 8 8 6 4 9 9 + 2 (page L / R) Navigation Yes Yes Yes - - - - Speaker Yes (Option: Full Duplex) Yes (Op
DECT series GDC-800H (IP DECT) GDC-500H Protocol SIP Protocol Ericsson-LG Enterprise Proprietary Buttons 3 soft keys, 4 ways navigation 2 soft keys, 5 ways navigation 16 languages (English, Italian, Spanish, Swedish, Russian, Turkey, German, French, Portuguese, Dutch, Slovenian, Serbian, Croatian, Polish, Danish, Norwegian) 7 languages (English, Italian, Spanish,Swedish, Russian,Turkey, German) 5 languages (English, Italian, Spanish, Swedish, Russian) No Yes (V2.
SPECIFICATIONS Enterprise Business Platforms iPECS UCP UCP100 UCP600 UCP2400 - - - Built in VoIP Ch. 2~6ch 6ch - Built in VM 4ch, 240min 6ch, 360min.
SPECIFICATIONS Applications and Terminals Support Matrix Applications Description iPECS UCP iPECS eMG80 iPECS SBG-1000 iPECS Attendant Windows based PC Attendant O O X iPECS UCS (Desktop / Android / iOS) UC Software O O* X iPECS ClickCall Click To Call Client O O* O RCC Client for Lync MicroSoft Lync Remote Call Control Client Work with RCC gateway O O* X iPECS IPCR IP Call Recording Application(Linux) O O O iPECS NMS Network Management Solution O O* X * Available on 4Q T
The content of this document is subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson-LG Enterprise shall have no liability for any error or damage of any kind resulting from the use of this document. © Ericsson-LG Enterprise Co., Ltd. 2014-2015. Ver. 2.0 Ericsson-LG Enterprise Co., Ltd. (431-749) 77, Heungan-daero 81 beon-gil, Dongan-du, Anyang-si, Gyeonggi-do, South Korea Telephone +82-2-3777-1114 Fax +82-31-8054-6607 www.ericssonlg-enterprise.