User guide

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LIP-8002E/8002AE

User Guide

Please read this manual carefully before

operating Phone. Retain it for future reference

Summary of content (287 pages)

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LIP-8002E/8002AE User Guide Please read this manual carefully before operating Phone.
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LIP-8002E/2AE User Guide Revision History Issue 1.0 1.1 Date Mar. 2012 Oct. 2012 Remark Initial Release Changed CI to Ericsson-LG Disposal of your old appliance 1. When the crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/EC. 2. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by government or the local authorities.
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LIP-8002E/2AE User Guide Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers: Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc. Caution: Use only Ericsson-LG approved batteries and desktop chargers to avoid the damage to the phone.
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LIP-8002E/2AE User Guide [EU] European Union Declarations of Conformity Ericsson-LG Co., Ltd. declare that the equipment specified in this document bearing the “ CE” mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC), including the Electromagnetic Compatibility Directive(2004/108/EC) and Low Voltage Directive(2006/95/EC). Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sales representative.
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LIP-8002E/2AE User Guide Table of Contents 1. INTRODUCTION ................................................................................................. 1 1.1 1.2 1.3 1.4 1.5 GENERAL ................................................................................................................................................... 1 FEATURE INFORMATION ....................................................................................................................... 1 FEATURE GROUPINGS ............
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LIP-8002E/2AE User Guide 4.1 CALL TRANSFER: SENDING A CALL TO A DIFFERENT DESTINATION .................................. 25 4.2 CALL HOLD: PLACING A CALL IN A WAITING STATE ................................................................. 25 4.3 JOINING MULTIPLE PEOPLE IN A CONFERENCE ......................................................................... 26 4.3.1 Setting up a Conference Room .................................................................... 26 4.
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LIP-8002E/2AE 1. Introduction User Guide 1. Introduction 1.1 General Your telephone is connected to an advancedtechnology, highly-versatile, fully-featured telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation. 1.
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LIP-8002E/2AE User Guide 1.4 iPECS LIP-8002E/2AE Phone Description The iPECS LIP-8002E/2AE Phone incorporates the latest in VoIP technology and is intended for basic communications (ex., a lobby or limited use phone). The following image shows the LIP-8002E/2AE. Features are generally accessed using programmed fixed, or flexible buttons, dial pad buttons, or dial codes entered from the dial pad.
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LIP-8002E/2AE User Guide DND – Blocks all incoming calls. Speed – Access speed dialing, speed programming. Vol   – Adjusts volume for ringing, headset, and speakerphone; adjusts LCD brightness. Trans/PGM – Call transfer, or programming mode. Hold – Places active call on hold or saves programming information. Call Back – Initiates call back request when calling a busy station; call is completed when busy station returns to idle status. Speaker – Allows User to place a call while on-hook.
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LIP-8002E/2AE User Guide 1.5.1 Wiring Connectors The LIP-8002E/2AE has a two Ethernet ports one is connected to the LAN using a RJ-45 plug terminated category 5 cable supplied with the Phone, the other can be connected to a desktop PC. Using the cable, one RJ-45 plug is inserted into the "LAN" jack. The other RJ45 plug is inserted into the RJ-45 jack previously wired to an Ethernet switch port accessible by the iPECS system.
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LIP-8002E/2AE User Guide 2. Receiving Calls 2. Receiving Calls 2.1 Answering a Call While Idle There are 3 basic types of incoming calls; internal/external calls, Intercom Voice Announce calls, and Hold recalls. Your phone may be assigned Ringing Line Preference; in this case, calls that ring are answered by lifting the handset. Otherwise, you must press the flashing Flex button. External calls are from CO lines or VoIP channels that are programmed to ring at your phone.
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LIP-8002E/2AE User Guide of the existing call, as an indication of another call waiting. While busy, certain stations can activate Voice-Over to your phone. When used audio is received from both the active call and the Voice-Over announcement. Respond to any of these Off-hook Signals by: placing the existing call on Hold and responding to the new incoming call, activating One-time DND. To answer a Call Waiting: • Press HOLD , and/or • Press the FLEX button. To active One-time DND: • Press the DND button.
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LIP-8002E/2AE User Guide In iPECS-MG To download a Ring Tone from System memory: • Press TRANS/PGM , • Dial 2 for Ring Tones, • Dial 3 for Ring Tone download, • Dial the phone’s memory location to receive the tone (5-8), • Dial 0-9 for the desired tone number; a sample tone is played downloading the selected one. • Press HOLD to download and a confirmation tone is heard.
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LIP-8002E/2AE User Guide 2.5 Using Do-Not-Disturb (DND) to Block Incoming Calls Activate Do-Not-Disturb (DND) when you wish not to be interrupted by pressing the DND button; the phone will block incoming calls. Internal callers will receive a fast busy tone and the display will show the DND status. Activate Do-Not-Disturb while busy (One-Time DND); DND will be active only for the duration of the present call, and requires a DND button.
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LIP-8002E/2AE User Guide In iPECS-LIK, iPECS SBG-1000, iPECS-MG To activate Call Forward from your phone to another phone or internal system resource: • Press SPEAKER on and DND button, • Dial the type of forward code 1-4, 1= Unconditional, 2=Busy, 3=No Answer, 4=Busy/No Answer • Dial the destination number. • Press HOLD button or OK button to save. To deactivate Call Forward from your phone: • Press SPEAKER on, • Press DND button • Press the ‘#’ key.
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LIP-8002E/2AE User Guide 2: 3: 4: Busy—Immediately forwards all calls to the station, except recalls, when station is busy. No Answer—Forwards all calls to the station, except recalls, when the station does not answer within the No Answer timer. Busy/No Answer—Forwards calls if the station is busy or does not answer within the No Answer timer. When you forward calls from a different station or a remote location, you may need to enter your Authorization Code (station number and password).
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LIP-8002E/2AE User Guide In iPECS-MG To activate Call Forward, Off Premise (forward to an external number) from your phone: • Press SPEAKER on and DND button, • Dial the type of forward code 1-4, 1= Unconditional, 2=Busy, 3=No Answer, 4=Busy/No Answer, • Dial Telephone number, • Replace the handset, return to idle.
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LIP-8002E/2AE User Guide Message 5: Message 6: Message 7: Message 8: Message 9: Message 0: Message *: #: OUT OF OFFICE RETURN UNKNOWN CALL (enter up to 17 digits) IN OFFICE STA xxxx IN MEETING RETURN AT TIME hh:mm AT HOME AT BRANCH OFFICE User Custom Message Deactivate In iPECS-LIK To activate Custom or Pre-Defined Message Forward: • Press TRANS/PGM , • Dial User Program feature code 51, • Dial the two-digits text Message code (01-10: Pre-Defined, 00: Customer), • Dial any auxiliary input for messages 01
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LIP-8002E/2AE • User Guide Press Q – 11 Z – 12 . – 13 1 – 10 A - 21 B - 22 C - 23 2 - 20 D - 31 E - 32 F - 33 3 - 30 G – 41 H - 42 I - 43 4 - 40 J - 51 K - 52 L - 53 5 - 50 M - 61 N - 62 O - 63 6 - 60 P - 71 R - 72 S - 73 Q - 7* 7 - 70 T - 81 U - 82 V - 83 8 - 80 W - 91 X - 92 Y - 93 Z - 9# 9 - 90 Blank - *1 : - *2 , - *3 0-00 # HOLD , message saved.
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LIP-8002E/2AE Dial Pad button User Guide Letter Type Uppercase (ABC) Lowercase(ABC) Button depressions 1 2 3 4 1 2 3 4 1 2 3 @ A D : B E / C F 4 G H 5 6 7 8 9 0 * # J M P T W . * # K N Q U X , < 1 @ a d : b e / c f I g h i 4 L O R V Y ? j m p t w .
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LIP-8002E/2AE User Guide 3. Placing Calls 3. Placing Calls 3.1 Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’ after placing the call. By changing the mode, a ringing ICM call will allow Voice Announce.
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LIP-8002E/2AE User Guide In iPECS-LIK, iPECS SBG-1000, iPECS-MG To Camp-On (wait off-hook) for a busy station: • Call a busy station and press ‘*’, • Wait for party to answer. To Callback (wait on-hook) for a busy station: • Press the CALL BACK button and hang-up. To make a Voice Over announcement to a busy station: • Press ‘#’, and after the Splash tone is heard, begin speaking. 3.1.2 To leave a Message Wait If the called user does not answer or is in DND mode, you may leave a Message Wait.
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LIP-8002E/2AE User Guide To place an external call: • Lift the Handset, • Dial the CO access code, • Dial the desired number. 3.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free.
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LIP-8002E/2AE User Guide In iPECS-MG To enter an Account Code before the call: • Lift the handset, • Dial 550, • Dial the Account Code (1-12 digits), • Dial *, Intercom dial tone is heard, • Place the CO/IP call as normal. 3.2.4 To disable dialing from your phone You can temporarily ‘Lock’ your phone by activating Temporary COS, which will disable dialing outside calls from the phone. To deactivate Temporary COS you must enter the Station’s Authorization code.
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LIP-8002E/2AE • • User Guide Dial your Authorization code, Press HOLD . 3.2.5 To temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS. The Walking COS dialing restriction levels are applied for a single call only. For multiple calls, you will need to reactivate Walking COS or use the FLASH button to regain CO/IP dial-tone.
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LIP-8002E/2AE User Guide 3.3 Using Automated Dialing 3.3.1 Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. In iPECS-LIK, iPECS SBG-1000 To dial the Last Number for an external call: • Dial Last Number Redial code Or • Press SPEED button and ‘*’, • Use Vol Up/Vol Down or Navigation buttons to select the desired number, • Press HOLD .
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LIP-8002E/2AE User Guide In iPECS-MG To place a call using Saved Number Dial: • Lift the handset, • Press SPEED . • Dial # To store a number in the Saved Number Dial: • While on an outgoing external call, press SPEED twice. 3.3.3 Using System Speed Dial Numbers The iPECS-CM system has 3000 System Speed Dial numbers. The iPECS SBG-1000 & Micro & 50 & 100 system has 800 System Speed Dial numbers. The iPECS-300 has 3000 System Speed Dial numbers. The iPECS-600 system has 6000 System Speed Dial numbers.
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LIP-8002E/2AE User Guide You can easily program each speed dial bin with telephone numbers, up to 23 digits, to meet your needs. The numbers may include several ‘special’ instructions: PAUSE will momentarily stop dialing. st FLASH as 1 digit—Activate dial tone detect. st FLASH not as 1 digit—The system will generate a flash on the CO line. When entering a Speed Dial, a 16 character name may be associated with the number for Dial by Name.
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LIP-8002E/2AE User Guide 7 8 P T Q U R V S p t q u r v s 7 8 9 0 W . X , Y ? Z ! w . x , y ? z ! 9 0 * # * # 3.3.5 * # Character Entry Chart * # Dial by Name and Entering Your Name Dial by Name employs three different Directories: Private directory (Station Speed dial), Public Directory (System Speed dial), or Intercom directory. NOTE—To allow others to contact you via the Intercom directory, you must enter a name for your station (up to 12 characters).
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LIP-8002E/2AE User Guide 3.3.6 ACNR: To retry a busy external number until answered When making an external call and a busy signal is received, the system can be set to retry the number until the call is connected, the feature is cancelled, or the maximum number of retries is attempted—this is Automatic Called Number Redial (ACNR). For each retry, the system will activate your speaker then place the call with the microphone muted.
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LIP-8002E/2AE 4. Call Handling User Guide 4. Handling 4.1 Call Transfer: Sending a call to a different destination You can send an active call to another station or other resource of the system, using Call Transfer. You can screen the transfer with the receiving party (Screened Call Transfer) or complete the transfer without screening (Unscreened Call Transfer). Transferred calls, internal or external, are placed in Transfer Hold.
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LIP-8002E/2AE User Guide 4.3 Joining multiple people in a Conference You can establish a Conference with up to 3 parties, 32 parties when using a MCIM (iPECS-LIK) or 128 parties when using a Multi-Party Conference Interface Module (VPCM). The other parties in the Conference may be internal or external. A Conference can be placed on Hold and is subject to Hold Recall. You may also use the Conference operation to join 2 external parties in a private conversation.
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LIP-8002E/2AE User Guide In iPECS-LIK To set-up a Conference Room: • Press the TRANS/PGM button, • Dial 53 to create a Conference Room, • Dial the desired Conference Room number (1~9), • If desired, enter a password for the Conference Room (must be exactly 5 digits), • Press HOLD . To join a Conference Room: • Lift the handset, • Dial the Conference Room entry code, • Dial the Conference Room number, • Dial the Conference Room password.
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LIP-8002E/2AE User Guide 4.4 Call Park: Placing a call on hold to Page A user may transfer an active CO/IP call to a special holding location (Park Orbit), which can be accessed easily from any station in the system. Typically, this feature is used with Paging to notify the desired User of Call Park. Parked calls are subject to Hold Recall after the Call Park timer. In iPECS-LIK, iPECS SBG-1000 To park an active external call: • Press TRANS/PGM , • Dial the Call Park Location code, • Return to idle.
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LIP-8002E/2AE 5. Retrieving & Responding to Messages User Guide 5. Retrieving & Responding to Mesages 5.1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting indication when you do not answer or your phone is in DND. If Ring/Message Indicator LED is programmed to Message Wait Indication, then the Ring/Message indicator LED will be flashing to indicate a Message Waiting. As a further notification, a Message Wait Reminder Tone can be provided.
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LIP-8002E/2AE User Guide and password) for your station VSF/VMIM/VPCM Voice messages. to access In iPECS-LIK, iPECS SBG-1000 To retrieve Voice Mail locally using a Flex button: • Press the assigned VOICE MAIL Flex button, • Enter the authorization code(station number and password); the “Number of Messages” prompt is played, • Dial desired option codes, • At completion of session, hang-up to return to idle.
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LIP-8002E/2AE User Guide To access Voice Mail Box from a Remote Location: • Lift the handset, • Dial the telephone number of a DISA CO line assigned for answer by the Auto Attendant, • Upon answer, dial 523 (VMIB Access Code), • Dial the Mail Box and password to receive the ‘Number of Messages’ prompt. • Dial desired option codes, • At completion of session, hang-up.
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LIP-8002E/2AE 6. Remote System Access User Guide 6. Remote System Access 6.1 Direct Inward System Access (DISA) DISA (Direct Inward System Access) allows remote users to gain access to the system’s resources (remote users may be required to enter an Authorization Code). The system will recognize remote user dialed inputs (call other stations, place calls over CO/IP lines, review voice mails, etc).
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LIP-8002E/2AE User Guide In iPECS-LIK, iPECS SBG-1000 To register a mobile phone number: (iPECS-LIK) • Press the TRANS/PGM button, • Dial 37, • Dial the mobile phone number, • Press the HOLD button. To activate a registered mobile phone: (iPECS-LIK) • Press the TRANS/PGM button, • Dial 38, • 1 to activate, 0 to deactivate, • Press the HOLD button.
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LIP-8002E/2AE User Guide To place a call from the mobile extension using the iPECS System: • Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone, • Place internal or external iPECS call as normal. To Transfer a call from the mobile extension using the iPECS: • Dial the mobile flash digit “*” while on an iPECS call, • Dial the desired extension, the call is transferred and the mobile phone returns to idle.
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LIP-8002E/2AE 7. Misc. Features User Guide 7. Misc. Features 7.1 Background Music and Music on Hold (iPECS-LIK) Two audio sources can be connected to the system. These sources or an internal source provide input for Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.
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LIP-8002E/2AE User Guide In iPECS-LIK, iPECS SBG-1000 To make a page: • Lift the handset, • Dial Page zone code, • If assigned, after page warning tone, make announcement. To answer a Meet-me-Page: • Lift the handset. • Dial Meet-Me-Page code. In iPECS-MG, To make a page: • Lift the handset, • Dial Page code and the desired Page zone, • If assigned, after page warning tone, make announcement. To answer a Meet-me-Page: • Lift the handset. • Dial 546(Meet-Me-Page code). 7.
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LIP-8002E/2AE User Guide To log-out of the PTT group(s): • Dial the PTT Log-in/out code. • Press the * key. To place a page to the active PTT group: • Press and hold the PTT button. • After confirmation tone make page announcement. To assign a PTT Flex button: • Press TRANS/PGM , • Press the flexible button to be assigned. • Dial ‘99’ • Press HOLD . In iPECS-MG To log-in to a PTT group: • Dial the PTT Log-in/out code. • Dial the desired PTT group number (1-9, 0 ).
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LIP-8002E/2AE User Guide When responding to the alarm by lifting the handset, BGM or Wake-Up Alarm announcement (iPECS-LIK, iPECS SBG-1000) will be provided. In iPECS-LIK, iPECS SBG-1000, iPECS-MG To set the Wake Up Alarm clock: • Press TRANS/PGM , • Dial the Station User program Code 41 (iPECS-LIK) / 21 (iPECS SBG-1000)/13(iPECS-MG), • Dial hh/mm for time alarm should alert, • Press # to have the alarm repeat daily, • Press HOLD .
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LIP-8002E/2AE User Guide Locked (Temporary COS) COS x To hear Date & Time memo: • Dial “Information voice announce” feature code and dial 1, date and Time memo is heard, “Date is May 2nd.Time is xx:xx pm”. To hear Station Number Prompt: • Dial “Information voice announce” feature code and dial 2, the Station Number memo is heard, “This is station 1500”. To hear Station Settings: • Dial “Information voice announce” feature code and dial 3, Station Status Memo is heard.
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LIP-8002E/2AE 8. Set Features & Flex Buttons User Guide 8. Set Features & Flex Buttons 8.1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, dial the codes to select the attribute and setting. Once selected, the setting is saved. A list of the User Program codes, the feature/function and any input required are given in Appendix B.
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LIP-8002E/2AE User Guide In iPECS-LIK, iPECS SBG-1000, iPECS-MG To assign a feature to a Flex button: • Press TRANS/PGM , • Press the desired Flex button, • Input number to dial • Press HOLD . To assign Fixed button to a Flex button: • Press TRANS/PGM , • Press the desired Flex button, • Press TRANS/PGM , and user program code (Refer to the appendix B.) • Press HOLD . To delete feature: • Press TRANS/PGM , • Press the desired Flex button, • Press HOLD . 8.
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LIP-8002E/2AE User Guide To access Network settings: • Press TRANS/PGM button and search (Network) or (Network Settings) – Dial ‘78’(iPECS-LIK) / ‘38’(iPECS SBG-1000) / ‘80’(iPECS-MG) or press TRANS/PGM button more than 2 seconds in iPECS-LIK or iPECS SBG-1000.
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LIP-8002E/2AE User Guide Appendix A User Program Codes Code Function Code Function 11 Answer Mode(H/T/P) 43 Send SMS MESSAGE 12 Station Name Program 44 Received SMS MESSAGE 13 Set Wake Up 51 Mobile-Ext. Enable 14 Reset Wake Up 52 Mobile-Ext. Number PGM 15 Language Program 53 Mobile-Ext.
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LIP-8002E/2AE User Guide Code Function Code Function 15 Station Ring Download 78 Network Configuration 19 Ear Mic Headset 79 Display Phone Version 21 Knock down Station COS 80 Record button 22 Restore Station COS 81 ISDN CLIR button 23 Walking COS 82 ISDN COLR button 24 ICR Scenario 83 ACD DND button 25 LIP Phone Statistics 84 Account Code button 31 Station Msg Wait Retrieve 85 LOOP button 32 CLI/IP Msg Wait Retrieve 86 Intrusion button 33 Register Authorization Co
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LIP-8002E/2AE User Guide Code Function Code Function 67 Call Coverage button *8 Register Bluetooth device 71 LCD Display Language *9 Activate Bluetooth device 72 Sys version display iPECS SBG-1000 Code Function Code Function 11 Intercom Answer Mode 38 Network Configuration 12 Headset/Speakerphone mode 41 Forced FWD to Destination 13 Select Headset Ring type 42 Call Log Display 21 Set Wake-Up Time 43 CLIR Service 22 Erase Wake-Up Time 44 COLR Service 31 LCD Display La
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LIP-8002E/2AE User Guide Code Function 21 ICM Ring Type 22 TRK Ring Type 23 Ring Download 24 Back Ground Music 31 Temporary COS Auth. Code required 32 Auth. Code required 34 Retrieve COS COS Override (Walking COS) Register Password 35 Call Log Protect 36 41 + MSG number [xx] SMS Message Protect 33 Remarks LIP-Series Only Auth. Code required Set Pre-defined Message.
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LIP-8002E/2AE User Guide Appendix B Useful Information : Open Source Software Notice Open Source Software Notice This following GPL (General Public License) software used in this product are subject to the GPL License Agreements. You can obtain a copy of the GPL licenses from Ericsson-LG Web Site (http://www.ericssonlg.com). GPL License: 1. u-boot 2. bash 3. linux 4. busybox 5. Alsa Libraries 6. udhcpc 7. ortp 8. Curl / LibCurl 9. libsrtp 10.
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LIP-8008E User Guide Please read this manual carefully before operating Phone.
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LIP-8008E User Guide Revision History Issue 1.0 1.1 Date Mar. 2012 Oct. 2012 Remark Initial Release Changed CI to Ericsson-LG Disposal of your old appliance 1. When the crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/EC. 2. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by government or the local authorities.
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LIP-8008E User Guide Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers: Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc. Caution: Use only Ericsson-LG approved batteries and desktop chargers to avoid the damage to the phone.
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LIP-8008E User Guide [EU] European Union Declarations of Conformity Ericsson-LG Co., Ltd. declare that the equipment specified in this document bearing the “ CE” mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC), including the Electromagnetic Compatibility Directive(2004/108/EC) and Low Voltage Directive(2006/95/EC). Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sales representative.
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LIP-8008E User Guide TABLE OF CONTENTS 1. INTRODUCTION ................................................................................................................. 1 1.1 1.2 1.3 1.4 1.5 GENERAL .................................................................................................................................................................................1 FEATURE INFORMATION ...............................................................................................................
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LIP-8008E User Guide 4. CALL HANDLING ...........................................................................................................29 4.1 4.2 4.3 4.4 CALL TRANSFER: SENDING A CALL TO A DIFFERENT DESTINATION.......................................... 29 CALL HOLD: PLACING A CALL IN A WAITING STATE ............................................................................... 29 BROKER CALL: SWITCHING BETWEEN TWO CALLS...........................................................................
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LIP-8008E 1. Introduction User Guide 1. Introduction 1.1 General Your telephone is connected to an advanced-technology, highly-versatile, fully-featured telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation. 1.
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LIP-8008E User Guide 1.4 iPECS LIP-8008E Phone Description The iPECS LIP-8008E Phone incorporates the latest in VoIP technology and is intended for basic communications (ex., a lobby or limited use phone). The following image shows the LIP-8008E. LIP-8008E Front and Back Features are generally accessed using programmed fixed, or flexible buttons, dial pad buttons, or dial codes entered from the dial pad.
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LIP-8008E User Guide DND – Blocks all incoming calls; red LED illuminates. Speed – Access speed dialing, speed programming. Vol   – Adjusts volume for ringing, headset, and speakerphone; adjusts LCD brightness (in idle state). Trans/PGM –Call transfer, or programming mode. Hold/Save – Places active call on hold or saves programming information. Call Back – Initiates call back request when calling a busy station; call is completed when busy station returns to idle status.
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LIP-8008E User Guide iPECS LIP-8008E Connections 1.5.1 Wiring Connectors The LIP-8008E has a two Ethernet ports one is connected to the LAN using a RJ-45 plug terminated category 5 cable supplied with the Phone, the other can be connected to a desktop PC. Using the cable, one RJ-45 plug is inserted into the "LAN" jack in the bottom of the Phone. The other RJ-45 plug is inserted into the RJ-45 jack previously wired to an Ethernet switch port accessible by the iPECS system.
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LIP-8008E User Guide 1.5.3 Wall Mount The LIP-8000 series phones can be wall mounted as needed. The following instructions detail how to perform a wall mount installation: • • • • • 1.6 Mark and drill two (2) 7mm holes for plastic wall anchors. Insert the two (2) anchors into the holes and insert and tighten each screw leaving about 2.5 mm (1/8-inch) of the screw exposed. Slide the LIP-8000 phone over the screws and assure the phone is secure.
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LIP-8008E User Guide LIP-8000 DSS Installation LIP-8000 DSS Installation (12DSS + 48DSS) 6
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LIP-8008E User Guide LIP-8000 DSS Installation (12DSS + 12LSS) 1.7 Using a Serial DSS The LIP-8012ESS, LIP-8012LSS, and LIP-8048DSS can be connected with the LIP-8012E or LIP-8024E using the RS-232 cable. Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability (refer to iPECS Manual). The following graphics show the front and rear view of each. NOTE—A Linked Pair slave station cannot use a serial DSS. iPECS SBG-1000 does not support serial DSS.
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LIP-8008E User Guide LIP-8012LDSS LIP-8012ESS LIP-8048DSS 8
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LIP-8008E User Guide In iPECS-LIK To use a Serial DSS: • Verify the Station has Serial DSS Usage authority (Admin PGM111-Flex21), • Verify the DSS power is OFF (LIP-8048DSS only), • Power-OFF the phone, • Connect the serial DSS to the phone, • Power-ON the phone and the DSS (LIP-8048DSS only), • Program the DSS button using Web Admin Programming or PGM115, • Edit LSS label from Admin PGM129 (default label is provided from MFIM).
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LIP-8008E 2. Receiving Calls User Guide 2. Receiving Calls 2.1 Answering a Call While Idle There are 3 basic types of incoming calls; internal/external calls, Intercom Voice Announce calls, and Hold recalls. Your phone may be assigned Ringing Line Preference; in this case, calls that ring are answered by lifting the handset. Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line button or a LOOP button.
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LIP-8008E User Guide of the existing call, as an indication of another call waiting. While busy, certain stations can activate Voice-Over to your phone. When used audio is received from both the active call and the Voice Over announcement. Respond to any of these Off-hook Signals by: placing the existing call on Hold and responding to the new incoming call, activating One-time DND, sending a Silent Text Message, or ignoring the new call.
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LIP-8008E User Guide In iPECS-LIK To download a Ring Tone from System memory: • Press TRANS/PGM , • Dial 1 for Ring Tones, • Dial 5 for Ring Tone download, • Dial the phone’s memory location to receive the tone (5-8), • Dial 0-9 for the desired tone number; a confirmation tone is heard, • Press HOLD/SAVE to download.
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LIP-8008E User Guide 2.4 Answering Calls at Night In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may answer these calls with Universal Night Answer (UNA). To answer a call ringing during night mode: • Lift the handset, • Dial 567(iPECS-LIK)/587(iPECS-MG) (UNA code). 2.5 Answering Calls to Other Stations When nearby stations are ringing, you may pick-up (answer) the call.
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LIP-8008E User Guide The Attendants and Secretary may be able to activate DND Override and Intrude on an active call. The Attendants may also cancel DND at other stations. To toggle DND ON and OFF: • Press the DND button. 2.7 Forwarding Calls 2.7.1 Forwarding calls to another station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail.
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LIP-8008E User Guide To activate Call Forward from your phone to another phone or internal system resource: • Lift the handset, • Press FWD soft button , • Dial the type of forward code 1-4, • Dial the destination number. To deactivate Call Forward from your phone: • Lift the handset, • Press FWD soft button , • Press the # key.
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LIP-8008E User Guide When you forward calls from a different station or a remote location, you may need to enter your Authorization Code. In addition, from a remote location, you must access the system through a DISA enabled CO line.
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LIP-8008E User Guide In iPECS-MG To activate Call Forward, Off Premise (forward to an external number) from your phone: • Lift the handset, • Dial 554 (Call Forward Register Feature Code), • Dial the type of Forward code (1-4), • Dial Telephone number, • Replace the handset, return to idle.
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LIP-8008E User Guide Message 04: OUT OF OFFICE RETURN AT DATE mm:dd OUT OF OFFICE RETURN UNKNOWN CALL (enter up to 17 digits) IN OFFICE STA xxxx IN MEETING RETURN AT TIME hh:mm AT HOME AT BRANCH OFFICE Message 05: Message 06: Message 07: Message 08: Message 09: Message 10: In iPECS-MG Message 1: Message 2: LUNCH RETURN AT hh:mm ON VACATION RETURN AT DATE mm:dd OUT OF OFFICE RETURN AT TIME hh:mm OUT OF OFFICE RETURN AT DATE mm:dd OUT OF OFFICE RETURN UNKNOWN CALL (enter up to 17 digits) IN OFFICE STA xxx
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LIP-8008E User Guide In iPECS-LIK To activate Custom or Pre-defined Message Forward: • Lift the handset, • Press TRANS/PGM , • Dial User Program feature code 51, • Dial the two-digit text Message code (00-20), • Dial any auxiliary input for messages 01-04 and 06-08, • Press HOLD/SAVE , forward confirmed. To cancel activated Message: • Press TRANS/PGM , • Dial User Program feature code 51, • Dial #.
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LIP-8008E User Guide In iPECS-MG To activate Custom or Pre-Defined Message Forward: • Press TRANS/PGM , • Dial User Program feature code 41, • Dial the one-digit text Message code (0-9), • Dial any auxiliary input for messages 1-4 and 6-8, • Press HOLD/SAVE , forward confirmed. To cancel activated Message: • Press the Fwd Soft button, • Press FWD button or dial 554, • Dial #.
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LIP-8008E 3. Placing Calls User Guide 3. Placing Calls 3.1 Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’ after placing the call. By changing the mode, a Voice Announce call will ring or a ringing ICM call will allow Voice Announce (toggle).
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LIP-8008E User Guide If you are the Attendant or Secretary, you may activate Intrusion. You may also use Step Call; dial the next station by dialing just the last digit of the Intercom number. To Camp-On (wait off-hook) for a busy station: • While placing a call to a busy station, dial * and wait for an answer. To Callback (wait on-hook) for a busy station: • While placing a call to a busy station, press the button and hang-up.
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LIP-8008E User Guide or 88 + Line number (01-80 for iPECS-MG100, or 001-240 for iPECS-MG300). CO/IP Group access 801-805 for iPECS SBG-1000, 801-820 for iPECS- 50 & 100, 801-872 for iPECS-300 & 600, or 8900`-89100 for iPECS-1200 or 801-824 for iPECS-MG100, or 801-872 for iPECSMG300 Any CO/IP Line access 9 When dialing on a CO line, which uses pulse style signals, you may activate Dial Pulse to Tone Switchover changing to DTMF style dialing for banking services, etc.
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LIP-8008E User Guide To place an external call: • Lift the handset, • Select/dial the CO/IP line/group, • Dial the desired number. 3.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free.
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LIP-8008E User Guide In iPECS-MG To enter an Account Code before the call: • Lift the handset, • Dial 550, • Dial the Account Code (1-12 digits), • Press *, Intercom dial tone is heard, • Place the CO/IP call as normal. 3.2.4 To disable dialing from your phone You can temporarily ‘Lock’ your phone by activating Temporary COS, which will disable dialing outside calls from the phone. To deactivate Temporary COS you must enter the Station’s Authorization code.
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LIP-8008E User Guide 3.3 Using Automated Dialing 3.3.1 Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. In iPECS-LIK, iPECS SBG-1000 To dial the Last Number for an external call: • Lift the handset, • Press SPEED , • Dial *, • Press the Vol Up/Vol Down to select the desired number, • Press HOLD/SAVE . In iPECS-MG To dial the Last Number for an external call: • Lift the handset, • Press SPEED , • Dial *. 3.3.
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LIP-8008E User Guide 2000-4999). The iPECS-600 system has memory allocated for 6000 System Speed Dial numbers (bins 2000-7999). The iPECS-1200 system has memory allocated for 12000 System Speed Dial numbers (bins 20000-31999). The iPECS-MG100 system has memory allocated for 1000 System Speed Dial numbers (bins 2000-2999). The iPECS-MG300 system has memory allocated for 2000 System Speed Dial numbers (bins 2000-3999). You may, if allowed, use System Speed Dial to call frequently dialed numbers.
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LIP-8008E User Guide ‘*’ not as 1st digit—Dial Pulse to Tone Switchover, the system will switch from pulse to tone dialing. When entering a Speed Dial, a 16 character name may be associated with the number for Dial by Name. To place a call using Station Speed Dial: • Lift the handset, • Press SPEED , • Dial the desired Station Speed Dial bin number (00-19 or 000099 or 000-049).
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LIP-8008E 4. Call Handling User Guide 4. Call Handling 4.1 Call Transfer: Sending a call to a different destination You can send an active call to another station or other resource of the system, using Call Transfer. You can screen the transfer with the receiving party (Screened Call Transfer) or complete the transfer without screening (Unscreened Call Transfer). Transferred calls, internal or external, are placed in Transfer Hold.
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LIP-8008E User Guide 4.3 Broker Call: Switching between two calls You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons. To switch between two calls, Broker Call: • Press the desired CO/IP line button. 4.
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LIP-8008E User Guide To retrieve the Conference from Hold: • Press the CONF button. To establish an Unsupervised Conference: • Establish conference with two external parties, • Press the CONF button. • Hand-up handset. • To retrieve an Unsupervised Conference: • Lift the handset, • Press the CONF button 4.4.1 Setting up a Conference Room In addition to establishing a Conference, up to 9 Conference Rooms can be set up, letting up to 32 parties converse when using a MCIM.
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LIP-8008E User Guide In iPECS-MG To set-up a Conference Room: • Press the TRANS/PGM button, • Dial 54 to create a Conference Room, • Dial the desired Conference Room number (571-579), • If desired enter a password for the Conference Room (up to 12 digits), • Press HOLD/SAVE to establish the Room. To join a Conference Room: • Lift the handset, • Dial 571-579 (Conference Room entry code), • Dial the Conference Room password.
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LIP-8008E User Guide In iPECS-MG To park an active external call: • Press TRANS/PGM , • Dial the Park Orbit (541), • Dial the Park number (00-49) • Return to idle.
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LIP-8008E 5. Retrieving & Responding to Messages User Guide 5. Retrieving & Responding to Messages 5.1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting indication when you do not answer or your phone is in DND. A flashing CALL BACK LED on the iPECS Phone indicates a Message Waiting. As a further notification, a Message Wait Reminder Tone can be provided. You may respond with a call back.
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LIP-8008E User Guide To retrieve Voice Mail locally: • Press CALL BACK , • After the prompt enter your station number and password, • Dial desired option codes, • At completion of session, hang-up to return to idle.
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LIP-8008E 6. Remote System Access User Guide 6. Remote System Access 6.1 Direct Inward System Access (DISA) DISA (Direct Inward System Access) allows remote users to gain access to the system’s resources (remote users may be required to enter an Authorization Code). The system will recognize remote user dialed inputs (call other stations, place calls over CO/IP lines, review voice mails, etc).
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LIP-8008E User Guide NOTE—The mobile extension may reconnect to the transfer by pressing the # key. In iPECS-LIK, iPECS SBG-1000 To register a mobile phone number: (iPECS-LIK) • Press the TRANS/PGM button, • Dial 37. • Dial the mobile phone number. • Press the HOLD/SAVE button. To activate a registered mobile phone: (iPECS-LIK) • Press the TRANS/PGM button. • Dial 38. • 1 to activate, 0 to deactivate, • Press the HOLD/SAVE button.
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LIP-8008E User Guide In iPECS-MG To register a mobile phone number: • Press the TRANS/PGM button, • Dial 51, • Select Mobile Index 1 or 2, • 1 to activate, 0 to deactivate, • Press the HOLD/SAVE button. To activate a registered mobile phone from the user’s station: • Press the TRANS/PGM button, • Dial 52, • Select Mobile Index 1 or 2, • Dial the mobile phone number with CO Access code, • Press the HOLD/SAVE button.
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LIP-8008E 7. Misc. Features User Guide 7. Misc. Features 7.1 Background Music and Music on Hold (iPECS-LIK) Two audio sources can be connected to the system. These sources or an internal source provide input for Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.
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LIP-8008E User Guide External Page Zones 545-546 External All Call Page 548 All Call Page 549 In iPECS-MG, Page Zone codes are: Internal Page Zones : 543 + Zone No(01~15) (iPECS-MG100) 543 + Zone No(01~30) (iPECS-MG300) Internal All Call Page 543 + 00 External Page Zones 548 All Call Page 549 If the desired Page Zone is busy, the User can elect to be recalled when their turn comes in the queue. Users can also request a paged party answer the Page using Meet-Me Paging.
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LIP-8008E User Guide 7.3 Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned. Once logged in, place or receive one-way page announcements to/from other users who are logged in to the same PTT group. To log-in to a PTT group: • Dial #0(iPECS-LIK)/538(iPECS-MG), the PTT Log-in/out code.
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LIP-8008E User Guide 7.5 Alarm/Door Bell The system can monitor external Alarm or Door Bell contacts: Alarm Monitor—should the external contact activate, a unique Alarm Ring signal and LCD display may be received. To restart the monitor circuit, the external contacts must be deactivated and the Alarm Ring signal terminated. Door Bell—a unique Door Bell Ring (single tone burst) may be received each time the external contact is activated. A system contact also can be assigned to act as a Door Open contact.
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LIP-8008E User Guide ICM Signaling Mode (Handsfree/Tone/Privacy) Station IP Address Station Mac Address Number of messages x (x: number of all message waiting) Wake-Up Time (hh:mm) Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO/IP line xxx Locked (Temporary COS) COS x NOTE—Only activated features are announced.
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LIP-8008E User Guide 7.9 Network Config. The user can review the current network configuration or modify a new phone network configuration. To access Network Config.
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LIP-8008E 8. PBX, Centrex & ISDN User Guide 8. PBX, Centrex & ISDN 8.1 Access PBX or Centrex The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS connects to a host with analog CO lines. When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes.
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LIP-8008E User Guide To deactivate Keypad Facility operation: • Press KEYPAD FACILITY , • OR • Press a Feature or Flex button. 8.2.2 Activating ISDN Caller ID restriction iPECS Phone users can restrict the transmission of Caller ID to the receiving phone (may be a subscription service of your carrier). Separate Flex buttons are required to activate incoming, Connected Line (COL), and outgoing, Calling Line ID (CLID) restriction.
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LIP-8008E 9. Set Features & Flex Buttons User Guide 9. Set Features & Flex Buttons 9.1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, dial the codes to select the attribute and setting. Once selected, the setting is saved. A list of the User Program codes, the feature/function and any input required are given in Appendix B.
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LIP-8008E User Guide 9.3 Network configuration You many review the current network configuration or modify a new phone network configuration.
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LIP-8008E User Guide To set LLDP: • In Network Config. Menu, use VOL ▲▼ buttons to locate the 802.1x configuration screen (shown), • LLDP? • [ENABLED] – CHANGE [#] • Enable in LLDP? menu and press the Hold/Save button. To configure 802.1x: • In Network Config. Menu, use VOL ▲▼ buttons to locate the 802.1x configuration screen (shown), • 802.1x ? • [ENABLED] – CHANGE[#] • • • • Enable in 802.1x menu and press the Hold/Save button. Enter ID in 802.1x USER ID menu (It appears when 802.1x is enabled.
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LIP-8008E User Guide Appendix A Flexible Numbering Plan In iPECS-LIK, iPECS SBG-1000 Feature iPECS -50 iPECS -100 iPECS -300 iPECS -600 iPECS -1200 iPECS SBG1000 Intercom Call 100 149 801 – 820 100 169 801 820 100 399 801 872 1000 1599 801 872 10-33 Individual CO/IP Line Access 8801 – 8842 8801 – 8842 Group Pilot Number 620 – 659 501 510 601 – 610 66 620 659 501 510 601610 66 88001 – 88200 620 667 501 535 601 619 *66 88001 – 88400 620 667 501 535 601 619 *66 1000 2199 89001 89200 8800
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LIP-8008E User Guide Feature iPECS-LIK iPECS SBG1000 Remark Speed Dial Programming Message Wait/Callback Enable Message Wait/Callback Return Speed Dial Access Cancel DND/FWD CO System Hold Program Mode Access Attendant Unavailable Alarm Reset Group Call Pickup Universal Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display ACD Supervisor Status Display ACD Supervisor Monitor ACD Reroute Queued Call w
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LIP-8008E User Guide Feature iPECS-LIK iPECS SBG1000 Attendant Call VM Message Wait Enabled VM Message Wait Disable MCID Request Unsupervised Conference extend code PTT Group Login/Logout 0 *8 *9 *0 ## 0 Remark #0 In iPECS-MG 1) Basic Number No 1 Code Name 2 9, 801 ~ 872(MG-300) 801 ~ 824(MG-100) 620 ~ 669(MG-300) 620 ~ 639(MG-100) CO Group Access Code 3 Remark 100 ~ 4xx Station Number Station Group Number 2) Feature Code No Feature Name Code 1 Attendant Call 0 2 Conference Room 1
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LIP-8008E No 14 15 User Guide Feature Name Attendant Page Auto Answer Code 546 547 16 Internal Page Answer (Meet-Me Page) External Page 17 18 Internal-External Page All Call Forward Register 549 554 19 514 21 Pilot Hunt Call Forward Register Pilot Hunt Call Forward Cancel DND Status Change 22 23 24 25 26 DND Delete Account Code CO Flash Last Number Redial Station Speed PGM 517 550 551 552 553 27 28 29 30 31 32 33 34 35 36 Speed Dial MWI Register MWI Answer MWI Cancel Call Back Register Call
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LIP-8008E No User Guide Feature Name Code Remark 01 ~ 80 : MG100) 42 VM MWI Enable *8 43 VM MWI Cancel *9 44 MCID Request *0 45 Unsupervised Conf Extend 5## 46 PTT Group Access 524 47 48 49 Hot Desk Log In/Log out Name Register Create Conf Room 525 526 527 50 Delete Conf Room 528 51 52 53 54 55 56 57 58 59 60 61 Wake Up Register Wake Up Cancel Temporarily COS Down Cancel Temp COS Down Password Change Inter-Phone Group Access Call Wait Request Preselected MSG PGM Forced Handsfree Ca
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LIP-8008E No User Guide Feature Name Code 70 Mobile CLI Register 593 71 Mobile Access 594 72 CCR Access 670 73 CCR Access And Drop 671 74 System Hold 560 75 Return Held CO 8** 76 Sys Memo 675 77 DISA Tone Service 678 78 All Feature Cancel 679 79 Add Conf Member 680 80 System Alarm Reset 565 81 Fault Alarm Reset 566 82 Door Open #*1 83 Keypad Facility ##* 84 T-Net Log-In/Out 586 85 Universal Answer 587 86 USB Call Record 588 87 Delete All VM Message 681
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LIP-8008E User Guide Appendix B User Program Codes In iPECS-LIK Code 10 11 x 12 x Function Enblock Mode Dialing Differential Ring, Intercom Differential Ring, CO/IP line 13 x Intercom Answer Mode 14 x 15 x 19 21 22 23 30 31 32 52 xx Call Coverage Attribute Setting Station Ring Download Ear&Mic Headset Usage Knock Down Station COS Restore Station COS Walking COS VM Mobile Notify Station Message Wait Retrieve CLI/IP Message Wait Retrieve Authorization Code (Password) Entry Assign DID CALL WAIT Button
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LIP-8008E User Guide Code 75 76 77 78 79 80 81 82 84 85 86 87 88 89 8# 91 94 95 96 97 98 Function Display Phone IP Address Change Phone IP Address Display Phone MAC IP Address Network Configuration Display Phone Version Assign RECORD Button Assign ISDN CLIR Button ISDN COLR Button Assign ACCOUNT CODE Button Assign LOOP Button Assign ATD INTRUSION Button ICM Button Assign CAMP-ON Button Assign KEYPAD FACILITY Button Assign OHVO Button CONF Button Assignment FLASH Button Assignment MUTE Button Assignment M
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LIP-8008E Code 35 36 37 38 41 42 43 44 4* 50 51 52 53 53 User Guide Function Display Phone IP Address Display Phone MAC IP Address Display Phone Version Network Configuration Forced FWD to Destination Call Log Display CLIR Service COLR Service Assign LOOP Button Assign CALL BACK Button Assign CONF Button Assign MUTE Button Assign ICM Button Assign REDIAL Button Remarks May require Authorization code In iPECS-MG Code Function Remarks 11 Intercom Answer Mode 1:H, 2:T, 3:P 12 + Name User name creatio
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LIP-8008E Code 41 + MSG number [xx] User Guide Function Remarks Set Pre-defined Message.
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LIP-8008E User Guide Appendix C Useful Information : Open Source Software Notice Open Source Software Notice This following GPL (General Public License) software used in this product are subject to the GPL License Agreements. You can obtain a copy of the GPL licenses from Ericsson-LG Web Site (http://www.ericssonlg.com). GPL License: 4. u-boot 5. bash 6. linux 7. busybox 8. Alsa Libraries 9. udhcpc 10. ortp 11. Curl / LibCurl 12. libsrtp 13.
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LIP-8012E/8024E User Guide Please read this manual carefully before operating Phone.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide Revision History Issue 1.0 1.1 Date Mar. 2012 Oct. 2012 Remark Initial Release Changed CI to Ericsson-LG Disposal of your old appliance 1. When the crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/EC. 2.
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LIP-8012E & 8024E Gigabit Phone User Guide Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers: Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc.
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LIP-8012E & 8024E Gigabit Phone User Guide [EU] European Union Declarations of Conformity Ericsson-LG Co., Ltd. declare that the equipment specified in this document bearing the “ CE” mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC), including the Electromagnetic Compatibility Directive(2004/108/EC) and Low Voltage Directive(2006/95/EC).
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LIP-8012E & LIP-8024E Gigabit Phone User Guide TABLE OF CONTENTS 1. INTRODUCTION ............................................................................................ 1 1.1 1.2 1.3 1.4 1.5 General ......................................................................................................... 1 Feature Information ...................................................................................... 1 Feature Groupings.......................................................................
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LIP-8012E & LIP-8024E Gigabit Phone User Guide 4.2.2 Waiting for the next available CO/IP line ......................................... 33 4.2.3 Account Codes: Tracking External calls for billing........................... 33 4.2.4 Disable dialing from your phone ...................................................... 34 4.2.5 Temporarily override dialing restrictions at a phone ........................ 34 4.3 Using Directory ................................................................................
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LIP-8012E & LIP-8024E Gigabit Phone User Guide 9.2.2 Using ISDN Supplementary Services .............................................. 63 9.2.3 Activating ISDN Caller ID Restriction .............................................. 63 10. FEATURES & FLEX BUTTONS ..................................................................... 64 10.1 Entering Station Program Data ................................................................... 64 10.2 Assigning Features to Flex Buttons ...............................
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LIP-8012E & LIP-8024E Gigabit Phone 1. Introduction User Guide 1. INTRODUCTION 1.1 General Your telephone is connected to an advancedtechnology, highly-versatile, fully-featured telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.
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LIP-8012E & LIP-8024E Gigabit Phone 1.4 User Guide iPECS LIP-8012E & 8024E Gigabit Phone Description The iPECS LIP-8012E and LIP-8024E Gigabit Phones (shown) incorporate the latest in VoIP technology and user interface to provide you with a cost effective, simple to use, productive communications tool. It includes a large 3-line (LIP-8012E) or 4-line (LIP-8024E) 24-character per line LCD (refer to Phone Diagrams, next page).
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LIP-8012E & LIP-8024E Gigabit Phone User Guide LIP-8024E Gigabit Phone Diagram 1.5 LIP-8012E & 8024E Phone Installation LIP Gigabit Phones and Consoles can be connected to any standard 10/100 Base-T Ethernet switch port (shown in graphic). When connected to an 802.3af compliant switch port (ex., POE8), LIP Gigabit Phones and series consoles can derive power from the Ethernet port. When LAN power is not available, the optional AC/DC adaptor must be used.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide (B) (D) (C) (A) iPECS LIP-8012E & 8024E Connections 1.5.2 Wiring Connectors The LIP-8012E & LIP-8024E each have two (2) 10/100 Base-T Ethernet ports, a “LAN” port and a “PC” port. An intelligent switch, which implements voice packet priority, connects the two (2) ports. This permits the LAN to be shared between the LIP Gigabit Phone and the desktop PC or other Ethernet terminal without significant affect on the voice or data traffic.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide Gigabit phone (shown). Up to 2(without LIP-8048DSS) or 4(with LIP-8048DSS) consoles can be chain-link connected to the phone. 1.5.4 Wall Mount The LIP-8000 series phones can be wall mounted as needed. The following instructions describe how to perform a wall mount installation. For more information on installing your LIP-8000 series phone, refer to the iPECS Hardware Description and Installation Manual. • • • • 1.
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LIP-8012E & LIP-8024E Gigabit Phone LIP-8000 DSS Installation LIP-8000 DSS Installation (12DSS + 48DSS) 6 User Guide
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LIP-8012E & LIP-8024E Gigabit Phone LIP-8000 DSS Installation (12DSS + 12LSS) 7 User Guide
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LIP-8012E & LIP-8024E Gigabit Phone 2. LCD, Speakerphone & Related Featrues User Guide 2. LCD, SPEAKERPHONE & RELATED FEATURES 2.1 Using the Display Menu The Liquid Crystal Display (LCD) of the iPECS LIP8012E has three lines, and the LIP-8024E has four lines of 24 characters each. The LCD is used to convey information to you. It provides the date, time and station number on the display while idle.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide In iPECS-MG To activate the Display Menu: • • • Press MENU button, Press the Navigation up/down buttons and press the OK Soft button to select, OR Dial the associated digit (Menu selections shown): 1. PHONE SETTING 2. NETWORK CONFIG BACK 2.1.1 OK EXIT Phone Setting In iPECS-LIK & iPECS SBG-1000 To configure the Phone: • • • • • • • Press MENU button and 1 (Phone Setting), The following menu displays: 1. STATION NAME PROGRAM 2. ICM RING 3.
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LIP-8012E & LIP-8024E Gigabit Phone • • • • • • User Guide ICM Ring/CO Ring—Use Next Soft button to move through list of ring types, and press OK Soft button to select. Password Program—Enter the current password and press the OK Soft button, then enter the new password and press the OK Soft button. Language Program—Use Navigation up/down buttons to highlight available languages supported, and press OK Soft button to select.
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LIP-8012E & LIP-8024E Gigabit Phone 2.1.3 User Guide ICM SMS (iPECS-LIK) The user can send SMS messages to other stations and retrieve received SMS messages. To retrieve a SMS message: • • • • Press MENU button and 3 (ICM SMS), The following menu displays: 1. SEND MESSAGE 2. IN BOX(03) BACK OK Press the Navigation up/down keys to highlight and then press the OK Soft button to select, OR Dial the number associated to the selection (2); the messages will display.
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LIP-8012E & LIP-8024E Gigabit Phone 2.1.4 User Guide Network Config. The User can review the current network configuration or modify a new phone network configuration. To access Network Config.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide To configure VPN: • • • • • • • • • In Network Config. Menu, use VOL   buttons to locate the DNS Address menu. Enter DNS address in DNS ADDRESS menu Use VOL   buttons to locate the VPN configuration screen (shown), VPN ? [ENABLED] – CHANGE[#] Enable in VPN Menu and press the Hold button. Following steps are available when VPN is enabled. Enter VPN Server address in VPN SERVER IP menu and press the Hold button.
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LIP-8012E & LIP-8024E Gigabit Phone 2.1.5 User Guide Attendant menu (iPECS-LIK & iPECS SBG-1000) The Attendant menu is only available on the System Attendant phone. In iPECS-LIK To access the Attendant menu: • • • • • • Press MENU button and 0 (Attendant); the following will display: 1. DATE/TIME SET 2. SET ICM ONLY MODE 3. RESTORE COS BACK OK 4. MONITOR CONF ROOM 5. DELETE CONF ROOM BACK OK Date/Time Set—Enter mm/dd/yy, and press OK Soft button; enter hh/mm, and press OK Soft button.
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LIP-8012E & LIP-8024E Gigabit Phone 2.2 User Guide Using the Speakerphone Activate the iPECS Speakerphone at any time (except forPaging) in place of lifting the handset to receive or place calls. Additionally, you may switch between the handset and Speakerphone during a call. By keeping the handset Off-hook, the Group Listen feature is activated, which provides incoming audio over the speaker with outgoing audio from the handset.
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LIP-8012E & LIP-8024E Gigabit Phone 2.3 User Guide Using a Serial DSS The LIP-8012ESS, LIP-8012LSS, and LIP-8048DSS can be connected with the LIP-8012E or LIP-8024E using the RS-232 cable. Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability (refer to iPECS Manual). The following graphics show the front and rear view of each. NOTE—A Linked Pair slave station cannot use a serial DSS. iPECS SBG-1000 does not support serial DSS.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide In iPECS-LIK To use a Serial DSS: • • • • • • • Verify the Station has Serial DSS Usage authority (Admin PGM111-Flex21), Verify the DSS power is OFF (LIP-8048DSS only), Power-OFF the phone, Connect the serial DSS to the phone, Power-ON the phone and the DSS (LIP-8048DSS only), Program the DSS button using Web Admin Programming or PGM115, Edit LSS label from Admin PGM129 (default label is provided from MFIM).
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LIP-8012E & LIP-8024E Gigabit Phone 3. Receiving Calls User Guide 3. RECEIVING CALLS 3.1 Answering a Call While Idle There are 3 basic types of incoming calls; internal/external ringing calls, Intercom Voice Announce calls, and Hold recalls. Your phone may be assigned Ringing Line Preference; in this case, calls that ring are answered by lifting the handset. Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line or a LOOP button.
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LIP-8012E & LIP-8024E Gigabit Phone 3.2 User Guide Responding to a Call While Busy While you are busy on another call, you may receive a Muted Ring, Camp-On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting. While busy, certain stations can activate Voice-Over to your phone.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide Speaker Mode (iPECS-LIK & SBG)/Speaker Hearing Mode (iPECS-MG)—when the call is sent to the voice mailbox, the caller’s voice is automatically broadcast over the speaker of your iPECS Phone. You may terminate screening, leaving the caller in voice mail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voicemail.
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LIP-8012E & LIP-8024E Gigabit Phone 3.4 User Guide Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating one phone’s ringing from another. Four of the tones are stored in the phone permanent memory; the remaining ten tones are in the system memory. Four of these ten can be th downloaded into the phone memory for use as the 5 to th 8 Ring Tone.
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LIP-8012E & LIP-8024E Gigabit Phone 3.5 User Guide Answering Calls at Night In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may answer these calls with Universal Night Answer (UNA). To answer a call ringing during night mode: • • 3.6 Lift the handset, Dial 567(iPECS-Lik)/587(iPECS-MG) (UNA code). Answering Calls to Other Stations When nearby stations are ringing, you may pick-up (answer) the call.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide The Attendants and Secretary may be able to activate DND Override and Intrude on an active call. The Attendants may also cancel DND at other stations. To toggle DND ON and OFF: • 3.8 Press the DND button. Forwarding Calls 3.8.1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide To activate Call Forward from your phone to another phone or internal system resource: • • • • Lift the handset, Press the Fwd Soft button, Dial the type of forward code 1-4, Dial the destination number. To deactivate Call Forward from your phone: • • • Lift the handset, Press the Fwd Soft button, Dial #.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide When you forward calls from a different station or a remote location, you may need to enter your Authorization Code. In addition, from a remote location, you must access the system through a DISA enabled CO line.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide In iPECS-MG To activate Call Forward, Off Premise (forward to an external number) from your phone: • • • • • Lift the handset, Press the Fwd Soft button or dial 554 Dial the type of Forward code (1-4), Dial Telephone number, Replace the handset, return to idle.
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LIP-8012E & LIP-8024E Gigabit Phone Message 06: Message 07: Message 08: User Guide CALL (enter up to 17 digits) IN OFFICE STA xxxx IN MEETING RETURN AT TIME hh:mm AT HOME AT BRANCH OFFICE Message 09: Message 10: In iPECS-MG Message 1: Message 2: LUNCH RETURN AT hh:mm ON VACATION RETURN AT DATE mm:dd OUT OF OFFICE RETURN AT TIME hh:mm OUT OF OFFICE RETURN AT DATE mm:dd OUT OF OFFICE RETURN UNKNOWN CALL (enter up to 17 digits) IN OFFICE STA xxxx IN MEETING RETURN AT TIME hh:mm AT HOME AT BRANCH OFFICE User
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LIP-8012E & LIP-8024E Gigabit Phone In iPECS-LIK To activate Custom or Pre-Defined Message Forward: • • • • • Press TRANS/PGM , Dial User Program feature code 51, Dial the two-digit text Message code (00-20), Dial any auxiliary input for messages 01-04 and 06-08, Press HOLD/SAVE , forward confirmed. To cancel activated Message: • • Press the Fwd Soft button, Dial #.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide In iPECS-MG To activate Custom or Pre-Defined Message Forward: • • • • • Press TRANS/PGM , Dial User Program feature code 41, Dial the one-digit text Message code (0-9), Dial any auxiliary input for messages 1-4 and 6-8, Press HOLD/SAVE , forward confirmed. To cancel activated Message: • • • Press the Fwd Soft button, Press FWD button or dial 554, Dial #.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide 4. PLACING A CALL 4. Placing Calls 4.1 Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’ after placing the call.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide If you are the Attendant or Secretary, you may activate Intrusion. You may also use Step Call; dial the next station by dialing the last digit of the Intercom number. To Camp-On (wait off-hook) for a busy station: • Press * and await an answer. To request a Callback (wait on-hook) for a busy station: • Press the MSG button and hang-up. To make a Voice Over announcement to a busy station: • • Dial #, After the Splash tone is heard, begin speaking. 4.1.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide or 88 + Line number (01-80 for iPECS-MG100, or 001-240 for iPECS-MG300). CO/IP Group access— 801-805 for iPECS SBG-1000, 801-820 for iPECS- 50 & 100, 801-872 for iPECS-300 & 600, or 8900`-89100 for iPECS-1200 or 801-824 for iPECS-MG100, or 801-872 for iPECSMG300 Any CO/IP Line access— 9 When dialing on a CO line which uses pulse style signals, you may activate Dial Pulse to Tone Switchover changing to DTMF style dialing (for banking services, etc.).
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LIP-8012E & LIP-8024E Gigabit Phone User Guide To place an external call: • • • Lift the handset, Dial the CO/IP line/group, Dial the desired number. 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide In iPECS-MG To enter an Account Code before the call: • • • • • Lift the handset, Dial 550, Dial the Account Code (1-12 digits), Press *, Interncom dial tone is heard, Place the CO/IP call as normal. 4.2.4 Disable dialing from your phone You can temporarily ‘Lock’ your phone by activating Temporary COS, which will disable all dialing from the phone. To deactivate Temporary COS you must enter the station’s Authorization code.
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LIP-8012E & LIP-8024E Gigabit Phone 4.3 User Guide Using Directory 4.3.1 Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. The iPECS Display Phone, the system will store the numbers dialed on the last 15(iPECSLIK)/100(iPECS-MG) calls.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide To place a call using Save Number Dial: • • • Lift the handset, and/or press the DIR Soft button, Press Speed Soft button(iPECS-LIK & SBG)/Dial 1 for Station Speed(iPECS-MG), Dial #. To store a number in the Save Number Dial: • While on an outgoing external call, press the Save Soft button. 4.3.3 Using System Speed Dial Numbers The iPECS SBG-1000 & Micro & 50 & 100 systems each have memory allocated for 800 System Speed Dial numbers (bins 200-999).
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LIP-8012E & LIP-8024E Gigabit Phone 4.3.4 User Guide Using and Entering Station Speed Dial Numbers Each station in the iPECS SBG-1000 & 50 & 100 System is allocated memory for 20 Station Speed Dial numbers (bins 00-19) each up to 23 digits. The iPECS300 & 600 & 1200 support 100 Station Speed Dial numbers (bins 000-099). The iPECS-MG 100 & 300 each support 50 Station Speed Dial numbers (bins 000-049). These numbers are entered at the user’s station and may include several ‘special’ instructions.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide To place a call using Station Speed Dial: • • • Lift the handset, and/or press the DIR Soft button, Press the Speed Soft button(iPECS-LIK, & SBG)/Dial ‘1’ for station speed(iPECS-MG), Dial the desired Station Speed Dial bin number (00-19 , 000099 or 000-049).
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LIP-8012E & LIP-8024E Gigabit Phone User Guide Characters are entered with two keystrokes as in the chart below. A - 21 D - 31 Q – 11 B - 22 E - 32 Z – 12 C - 23 F - 33 .
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LIP-8012E & LIP-8024E Gigabit Phone 4.3.6 User Guide Using Automatic Called Number Redial (ACNR) When making an external call and a busy signal is received, the system can be set to retry the number until the call is connected, the feature is cancelled, or the maximum number of retries is attempted—this is Automatic Called Number Redial (ACNR). For each retry, the system will activate your speaker then place the call with the microphone muted.
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LIP-8012E & LIP-8024E Gigabit Phone 5. Call Handling User Guide 5. TRANSFER, CONFERENCE & OTHER CALL HANDLING 5.1 Call Transfer: Sending a call to a different destination You can send an active call to another station or other resource of the system, Call Transfer. You can screen the transfer with the receiving party (Screened Call Transfer) or complete the transfer without screening (Unscreened Call Transfer). Transferred calls, internal or external, are place in Transfer Hold.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide To place a call on Hold: • 5.3 Press HOLD/SAVE . Broker Call: Switching between two calls You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons. To switch between two calls (Broker Call): • 5.4 Press the desired CO/IP line button.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide To establish a Conference: • • • • • Establish call with one of the desired conference parties, Select the Conf Soft button, Establish call with the other conference party, Select the Conf Soft button, Select the Conf Soft button again to establish the conference. To place a Conference on Hold: • Press the HOLD/SAVE button. To retrieve the Conference from Hold: • Select the Conf Soft button.
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LIP-8012E & LIP-8024E Gigabit Phone In iPECS-LIK To set-up a Conference Room: • • • • • Press the TRANS/PGM button, Dial 53 to create a Conference Room, Dial the desired Conference Room number (1-9), If desired enter a password for the Conference Room (up to 12 digits), Press HOLD/SAVE to establish the Room. To join a Conference Room: • • • • Lift the handset, Dial 59 (Conference Room entry code), Dial the Conference Room Number, Dial the Conference Room password.
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LIP-8012E & LIP-8024E Gigabit Phone 5.5 User Guide Call Park: Placing a call on Hold to Page A user may transfer an active CO/IP call to a special holding location (Park Orbit), which can be accessed easily from any station in the system. Typically, this feature is used with Paging to notify the desired user of a parked call. Parked calls are subject to Hold Recall after the Call Park timer.
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LIP-8012E & LIP-8024E Gigabit Phone 6. Send & Retrieve Messages User Guide 6. SEND & RETRIEVE MESSAGES 6.1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting indication (MWI) when you do not answer or your phone is in DND mode. The message icon will be displayed on the LCD screen in LIP-8024E. If programmed, a flashing MSG LED on the iPECS Phone also will indicate when there is a Message Waiting.
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LIP-8012E & LIP-8024E Gigabit Phone 6.2 User Guide Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated VMIM/VSF/VMIB module, the iPECS Feature Server or an external Voice Mail system. The Voice Mail system allows access to and management of received voice messages. While in your Mail Box, you have control of your password and Mail Box greeting.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide To access your Voice Mail Box from a Remote Location: • • • • • • • • • • 6.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide In iPECS-LIK To send an SMS message to another iPECS display Phone: • • • • • • Press the TRANS/PGM button, Dial 36 (SMS send code), Dial 1 to resend an existing message, or 2 to send a new or edit an existing message, Enter the station range to receive the message, to send to a single station enter the station number twice, Dial your message using 2 key strokes for each character (refer to Character Entry Chart(iPECS-LIK) in Section 4.3.4).
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LIP-8012E & LIP-8024E Gigabit Phone User Guide In iPECS-MG To send an SMS message to another iPECS display Phone: • • • • • • • Press the TRANS/PGM button, Dial 43 (SMS send code), Dial the station number to receive the message, Press the Add Soft button to append the next station number and Dial the station number, Press the Finish Soft button, Enter your mssage (refer to Character Entry Chart(iPECS-MG) in Section 4.3.4), Press HOLD/SAVE to send your message.
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LIP-8012E & LIP-8024E Gigabit Phone 7. Remote System Access User Guide 7. REMOTE SYSTEM ACCESS 7.1 Direct Inward System Access (DISA) DISA (Direct Inward System Access) allows remote users to gain access to the system’s resources (remote users may be required to enter an Authorization Code). The system will recognize remote user dialed inputs (call other stations, place calls over CO/IP lines, review voice mails, etc).
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LIP-8012E & LIP-8024E Gigabit Phone User Guide In iPECS-LIK & iPECS SBG-1000 To register a mobile phone number: (iPECS-LIK) • • • • Press the TRANS/PGM button, Dial 37, Dial the mobile phone number, Press the HOLD/SAVE button. To activate a registered mobile phone: (iPECS-LIK) • • • • Press the TRANS/PGM button, Dial 38, 1 to activate, 0 to deactivate, Press the HOLD/SAVE button.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide In iPECS-MG To register a mobile phone number: • • • • • Press the TRANS/PGM button, Dial 51, Select Mobile Index 1 or 2, 1 to activate, 0 to deactivate, Press the HOLD/SAVE button. To activate a registered mobile phone from the user’s station: • • • • • Press the TRANS/PGM button, Dial 52, Select Mobile Index 1 or 2, Dial the mobile phone number with CO Access code, Press the HOLD/SAVE button.
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LIP-8012E & LIP-8024E Gigabit Phone 8. Misc. Features User Guide 8. MISC. FEATURES 8.1 Call Log Users can view a log of incoming, outgoing and missed calls on the display (up to 99 records). A LOG Soft button provides simple access to incoming (called), outgoing (dialed) and missed (lost) calls. NOTE—if a call is missed, the LOG Soft button will be displayed as LOG(M); the missed call icon also will appear on the LCD (LIP-8024E).
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LIP-8012E & LIP-8024E Gigabit Phone User Guide The first CO code is sent from the system in the saved call log. Normally the first CO code is ‘9’, but if the telephone number is equal to a number in the Speed Dial list, the first CO code will be the access code of the saved CO line of the speed dial. Therefore the first CO code of each call log can be different and is not be editable. CO Codes 2 - 5 are the user-defined codes.
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LIP-8012E & LIP-8024E Gigabit Phone 8.2 User Guide Contrast (iPECS-LIK) LCD contrast can be adjusted to enhance viewing ability. To change the LCD Contrast: • 8.3 While in an idle state, press the VOL   buttons to adjust the brightness. - increase (darker) - decrease (brighter) Background Music and Music on Hold (iPECS-LIK) Two audio sources can be connected to the system. These sources or an internal source provide input for Background Music (BGM) and Music On Hold (MOH).
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LIP-8012E & LIP-8024E Gigabit Phone 8.4 User Guide Using Internal, External and Meet-Me Paging The User can broadcast announcements to other stations and/or external speakers. Stations are assigned to one or more of the Internal Page Zones. The system has two External Page Zones that can be connected to external speakers.
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LIP-8012E & LIP-8024E Gigabit Phone 8.5 User Guide Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned. Once logged in, place or receive one-way page announcements to/from other users who are logged in to the same PTT group.
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LIP-8012E & LIP-8024E Gigabit Phone 8.7 User Guide Alarm/Door Bell The system can monitor external Alarm or Door Bell contacts: Alarm Monitor—should the external contact activate, a unique Alarm Ring signal and LCD display may be received. To restart the monitor circuit, the external contacts must be deactivated and the Alarm Ring signal terminated. Door Bell—a unique Door Bell Ring (single tone burst) may be received each time the external contact is activated.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide ICM Signaling Mode (Handsfree/Tone/Privacy) Station IP Address Station Mac Address Number of messages x (x: number of all message waiting) Wake-Up Time (hh:mm) Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO/IP line xxx Locked (Temporary COS) COS x To hear Date & Time memo: • • Dial the Voice Memo code (661 for iPECS-50 & 100, *661 for iPECS-300 & 600 & 1200, or 675+1 for iPECS-MG), Date and Time memo is heard, “Date is May 2nd.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide In iPECS-LIK To Log on to a Hot Desk station: • • • Press the TRANS/PGM button, Dial *0, Dial your Authorization Code (Station Number and Password). To Log out of the Hot Desk station: • • • • Press the TRANS/PGM button, Dial * twice, Use the VOL   buttons to select a call forward destination for your calls, speed dial, joined mobile phone, VMIM/VSF, or VM group, Press the HOLD/SAVE button.
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LIP-8012E & LIP-8024E Gigabit Phone 9. PBX, Centrex & ISDN User Guide 9. PBX, CENTREX & ISDN FEATURES 9.1 Access PBX or Centrex features The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS connects to a host with analog CO lines. When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide To activate Keypad Facility operation: • • Press the KEYPAD FACILITY button to switch to keypad mode, Dial as desired. To deactivate Keypad Facility operation: • • Press KEYPAD FACILITY , OR Press a Feature or Flex button. 9.2.2 Using ISDN Supplementary Services ISDN service providers may incorporate features similar to those of Centrex.
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LIP-8012E & LIP-8024E Gigabit Phone 10. Features & Flex Buttons 10. User Guide FEATURES & FLEX BUTTONS 10.1Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, dial the codes to select the attribute and setting. Once selected, the setting is saved. A list of the User Program codes, the feature/function and any input required are given in Appendix B.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide APPENDIX A FLEXIBLE NUMBERING PLAN In iPECS-LIK & iPECS SBG-1000 Feature iPECS -50 iPECS -100 iPECS -300 iPECS -600 iPECS -1200 Intercom Call 100 149 801 – 820 100 169 801 820 100 399 801 872 1000 1599 801 872 Individual CO/IP Line Access 8801 – 8842 8801 – 8842 Group Pilot Number 620 – 659 501 510 601 – 610 66 620 659 501 510 601610 66 88001 – 88200 620 667 501 535 601 619 *66 88001 – 88400 620 667 501 535 601 619 *66 1000 2199 89001 89200
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LIP-8012E & LIP-8024E Gigabit Phone Feature iPECS-LIK CO System Hold Program Mode Access Attendant Unavailable Alarm Reset Group Call Pickup Universal Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display ACD Supervisor Status Display ACD Supervisor Monitor ACD Reroute Queued Call w/answer ACD Reroute Queued Call w/o answer Enter Conference Room Camp-On Answer Call Coverage button Direct Call Pickup Retr
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LIP-8012E & LIP-8024E Gigabit Phone User Guide In iPECS-MG 1) Basic Number No 1 Code Name 100 ~ 4xx Station Number 2 9, 801 ~ 872(MG-300) 801 ~ 824(MG-100) 620 ~ 669(MG-300) 620 ~ 639(MG-100) CO Group Access Code 3 Station Group Number 2) Feature Code No Feature Name Code 1 Attendant Call 0 2 Conference Room 1 571 3 Conference Room 2 572 4 Conference Room 3 573 5 Conference Room 4 574 6 Conference Room 5 575 7 Conference Room 6 576 8 Conference Room 7 577 9 Conference
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LIP-8012E & LIP-8024E Gigabit Phone No 20 User Guide Feature Name Code 515 21 Pilot Hunt Call Forward Cancel DND Status Change 22 23 24 25 26 DND Delete Account Code CO Flash Last Number Redial Station Speed PGM 517 550 551 552 553 27 28 29 30 31 32 33 34 35 36 Speed Dial MWI Register MWI Answer MWI Cancel Call Back Register Call Back Cancel Group Call Pickup Direct Call Pickup Walking COS Call Parking Location 555 557 558 559 518 519 564 7 520 541 37 38 PGM Mode Access Two-Way Record 521 522
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LIP-8012E & LIP-8024E Gigabit Phone No User Guide Feature Name Code Remark *: Log out 47 48 49 Hot Desk Log In/Log out Name Register Create Conf Room 525 526 527 50 Delete Conf Room 528 51 52 53 54 55 56 57 58 Wake Up Register Wake Up Cancel Temporarily COS Down Cancel Temp COS Down Password Change Inter-Phone Group Access Call Wait Request Preselected MSG PGM 529 530 531 532 533 534 535 536 59 60 61 Forced Handsfree Call Call Based CLIR CLIR Access 537 582 583 62 COLR Access 584 63 Pil
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LIP-8012E & LIP-8024E Gigabit Phone No User Guide Feature Name Code 80 System Alarm Reset 565 81 Fault Alarm Reset 566 82 Door Open #*1 83 Keypad Facility ##* 84 T-Net Log-In/Out 586 85 Universal Answer 587 86 USB Call Record 588 87 Delete All VM Message 681 88 VM Page Message Record 682 89 Direct VM Transfer 683 90 Loop Key 684 91 Call Log 685 70 Remark
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LIP-8012E & LIP-8024E Gigabit Phone User Guide APPENDIX B USER PROGRAM CODES In iPECS-LIK CODE 10 11 x 12 x FUNCTION Enblock Mode Dialing Differential Ring, Intercom Differential Ring, CO/IP line 13 x Intercom Answer Mode 14 x Call Coverage Attribute Setting 15 x Station Ring Download 19 21 Ear&Mic Headset Usage Knock Down Station COS 22 Restore Station COS 23 Walking COS 30 31 32 52 xx VM Mobile Notify Station Message Wait Retrieve CLI/IP Message Wait Retrieve Authorization Code (Password
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LIP-8012E & LIP-8024E Gigabit Phone CODE 73 74 x 75 76 77 78 79 FUNCTION Background Music Station User Name Registration Display Phone IP Address Change Phone IP Address Display Phone MAC IP Address Network Configuration Display Phone Version 80 Assign RECORD Button 81 82 84 85 86 87 88 89 8# 90 91 92 93 94 95 96 97 98 Assign ISDN CLIR Button ISDN COLR Button Assign ACCOUNT CODE Button Assign LOOP Button Assign ATD INTRUSION Button ICM Button Assign CAMP-ON Button Assign KEYPAD FACILITY Button Assign O
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LIP-8012E & LIP-8024E Gigabit Phone Code 21 22 31 32 33 34 35 36 37 38 41 42 43 44 4* 50 51 52 53 53 Function Set Wake-Up Time Erase Wake-Up Time LCD Display Language SBG Version Display Background Music Station User Name Registration Display Phone IP Address Display Phone MAC IP Address Display Phone Version Network Configuration Forced FWD to Destination Call Log Display CLIR Service COLR Service Assign LOOP Button Assign CALL BACK Button Assign CONF Button Assign MUTE Button Assign ICM Button Assign RED
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LIP-8012E & LIP-8024E Gigabit Phone Code Function User Guide Remarks 34 COS Override (Walking COS) Register Password 35 Call Log Protect 36 41 + MSG number [xx] 42 SMS Message Protect LIP-Series/LDP6000-Series Set Pre-defined Message.
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LIP-8012E & LIP-8024E Gigabit Phone User Guide Appendix C Useful Information : Open Source Software Notice Open Source Software Notice This following GPL (General Public License) software used in this product are subject to the GPL License Agreements. You can obtain a copy of the GPL licenses from Ericsson-LG Web Site (http://www.ericssonlg.com). GPL License: 4. u-boot 5. bash 6. linux 7. busybox 8. Alsa Libraries 9. udhcpc 10. ortp 11. Curl / LibCurl 12. libsrtp 13.
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LIP-8040E User Guide Please read this manual carefully before operating Phone.
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LIP-8040E Gigabit Phone User Guide Revision History Issue 1.0 1.1 Date Mar. 2012 Oct. 2012 Remark Initial Release Changed CI to Ericsson-LG Disposal of your old appliance 1. When the crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/EC. 2. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by government or the local authorities.
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LIP-8040E Gigabit Phone User Guide Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers: Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc.
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LIP-8040E Gigabit Phone User Guide [EU] European Union Declarations of Conformity Ericsson-LG Co., Ltd. declare that the equipment specified in this document bearing the “ CE” mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive(R&TTE 1999/5/EC), including the Electromagnetic Compatibility Directive(2004/108/EC) and Low Voltage Directive(2006/95/EC). Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sales representative.
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LIP-8040E Gigabit Phone User Guide TABLE OF CONTENTS 1. INTRODUCTION ............................................................................................ 1 General ................................................................................. 1 Feature Information ................................................................... 1 Feature Groupings .................................................................... 2 iPECS LIP-8040E Gigabit Phone Description .................................
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LIP-8040E Gigabit Phone User Guide 4.2.4 Disable dialing from your phone ......................................... 36 4.2.5 Temporarily override dialing restrictions at a phone .................. 36 4.3 Using Directory ...................................................................... 36 4.3.1 Using Last Number Redial (LNR)........................................ 36 4.3.2 Using and Entering Saved Number Dial ................................ 37 4.3.3 Using System Speed Dial Numbers ....................
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LIP-8040E Gigabit Phone User Guide 10. FEATURES & FLEX BUTTONS ..................................................................... 67 10.1 Entering Station Program Data ................................................... 67 10.2 Assigning Features to Flex Buttons .............................................. 67 APPENDIX A FLEXIBLE NUMBERING PLAN ....................................................... 68 APPENDIX B USER PROGRAM CODES..............................................................
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LIP-8040E Gigabit Phone User Guide 1. Introduction 1. INTRODUCTION 1.1 General Your telephone is connected to an advancedtechnology, highly-versatile, fully-featured telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation. 1.
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LIP-8040E Gigabit Phone 1.3 User Guide Feature Groupings Every effort has been taken to divide the features into a logical and consistent sequence so that features can be quickly located. Features have been divided into groups, Receiving Calls, Placing Calls, etc. Within each group, features are arranged according to the difficulty of operation and frequency of use. 1.
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LIP-8040E Gigabit Phone User Guide LIP-8040E Gigabit Phone Diagram 1.5 LIP-8040E Gigabit Phone Installation The phone handset is attached as shown (A). The LIP8040E has 2 RJ-45 and 10/100 Base-T LAN connection ports (shown). One port is for connecting to the LAN (D), and the other can be connected to a desktop data device or PC (B), or another LAN interface terminal.
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LIP-8040E Gigabit Phone 1.5.1 User Guide Power All LIP-8000 series phones can be powered by the AC/DC Adapter-K- (48 VDC @0.3A; shown “C” in previous graphic) or over the LAN cable using the POE8 or other 802.3af compliant switch. If using the AC/DC Adapter, after connecting the Phone to the LAN, the Adapter’s DC voltage plug is inserted into the power-input jack in the underside of the Phone.
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LIP-8040E Gigabit Phone 1.6 User Guide DSS (Direct Station Select) Console Installation A DSS console can be installed with the LIP-8000E series phone as shown in Figure. Up to 3 consoles may be daisy chained as shown using the flat cable provided. Keep in mind the following conditions when installing LIP-8000 DSS consoles. 1. The AC/DC adapter must be used for LIP-8048DSS. 2. Up to two (2) LIP-8012LSS and/or LIP-8012DSS can be installed with LIP-8000E Phone. 3. The LIP-8048DSS must be separately powered.
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LIP-8040E Gigabit Phone User Guide LIP-8000 DSS Installation (12DSS + 48DSS) LIP-8000 DSS Installation (12DSS + 12LSS) 6
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LIP-8040E Gigabit Phone 2. LCD, Speakerphone & Related Featrues User Guide 2. LCD, SPEAKERPHONE & RELATED FEATURES 2.1 Using the LCD The iPECS LIP-8040E has a large 9-line, 24 character across Liquid Crystal Display (LCD) which is divided into 3 sections. The upper section consists of 3 lines. The nd rd first line displays various icons. The 2 and 3 line are used to convey information to you. They provide the date, time and station number display while idle.
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LIP-8040E Gigabit Phone User Guide In iPECS-LIK To activate the Display Menu: • • • Press MENU button, Press the Navigation up/down buttons and press the OK Soft button to select, OR Dial the associated digit (Menu selections shown): SELECT (0 - 4) 1. PHONE SETTING 2. CONFERENCE ROOM PGM 3. ICM SMS 4. NETWORK CONFIG 0. ATTENDANT BACK OK NOTE—The ‘0. Attendant’ selection display on the System Attendant phone.
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LIP-8040E Gigabit Phone User Guide In iPECS-MG To activate the Display Menu: • • • Press MENU button, Press the Navigation up/down buttons and press the OK Soft button to select, OR Dial the associated digit (Menu selections shown): 1. PHONE SETTING 2. NETWORK CONFIG BACK 2.2.1 OK EXIT Phone Setting In iPECS-LIK, iPECS SBG-1000 To configure the Phone: • • Press MENU button and 1 (Phone Setting), The following menu displays: SELECT (1 - 8) 1. STATION NAME PROGRAM 2. ICM RING 3. CO RING 4.
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LIP-8040E Gigabit Phone • • • • • • • User Guide Station Name Program—Input up to 12 digits using the keypad (press DND button to backspace/delete a character), then press the OK Soft button. To input characters: o Press the second Soft button to select ABC> or abc> mode, o To input the first character of a button, press the button 1 time (ex., for ‘a’, press 2 button once), o To input the second character of a button, press the button 2 times (ex., for ‘b’, press the 2 button twice.
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LIP-8040E Gigabit Phone 2.2.2 User Guide Conference Room (iPECS-LIK) The User can create and delete Conference rooms. To configure a Conference Room: • • Press MENU button and 2 (Conference Room), The following menu displays: SELECT (1-2) 1. CREATE CONF ROOM 2. DELETE CONF ROOM • • • • BACK OK Press the Navigation up/down keys to highlight and then press the OK Soft button to select, OR Dial the number associated to the selection, Enter the room number and dial the password, Press the OK Soft button.
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LIP-8040E Gigabit Phone 2.2.3 User Guide ICM SMS (iPECS-LIK) The user can send SMS messages to other stations and retrieve received SMS messages. To send a SMS message: • • Press MENU button and 3 (ICM SMS), The following menu displays: SELECT (1-2) 1. SEND MESSAGE 2.
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LIP-8040E Gigabit Phone 2.2.4 User Guide Network Configuration The User can review the current network configuration or modify a new phone network configuration. To access Network Config.
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LIP-8040E Gigabit Phone User Guide To configure VPN:  In Network Config. Menu, use VOL   buttons to locate the DNS Address menu.  Enter DNS address in DNS ADDRESS menu  Use VOL   buttons to locate the VPN configuration screen (shown), VPN ? [ENABLED] – CHANGE[#]  Enable in VPN Menu and press the Hold button.  Following steps are available when VPN is enabled.  Enter VPN Server address in VPN SERVER IP menu and press the Hold button.
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LIP-8040E Gigabit Phone 2.2.5 User Guide Attendant menu (iPECS-LIK, iPECS SBG-1000) The Attendant menu is only available on the System Attendant phone. In iPECS-LIK To access the Attendant menu: • • From the Attendant Station phone, press the MENU button, Press 0 (Attendant); the following will display: SELECT (1 - 5) 1. DATE/TIME SET 2. SET ICM ONLY MODE 3. RESTORE COS 4. MONITOR CONF ROOM 5.
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LIP-8040E Gigabit Phone User Guide In iPECS SBG-1000 To access the Attendant menu: • • From the Attendant Station phone, press the MENU button, Press 0 (Attendant); the following will display: SELECT (1 - 2) 1. SET ICM ONLY MODE 2. RESTORE COS BACK • • 2.3 OK Set ICM Only Mode—Dial the Station Range for ICM only calls (ex., 103-108=103108), and press the OK Soft button. Restore COS—Dial the Station Range for COS restoring (ex.
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LIP-8040E Gigabit Phone User Guide When using a Headset, the SPEAKER button controls the ON/OFF-hook state for the phone. To use the Speakerphone to answer or place a call: • Press SPEAKER , the phone goes off-hook and sends audio to the speaker and the microphone. To control the volume of the Speakerphone or handset: • Press the VOL▲ VOL▼ button. To Mute the microphone: • Select the MUTE button. To turn off Mute (turn the microphone ON): • Press the MUTE button.
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LIP-8040E Gigabit Phone 2.4 User Guide Using a Serial DSS The LIP-8012DSS, LIP-8012LSS, and LIP-8048DSS can be connected with the LIP-8040E using the RS-232 cable. Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability (refer to iPECS Manual). The following graphics show the front and rear view of each. NOTE—A Linked Pair slave station cannot use a serial DSS. iPECS SBG-1000 does not support serial DSS.
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LIP-8040E Gigabit Phone User Guide In iPECS-MG To use a Serial DSS: • • • • • • • Set the Station’s Serial DSS Usage Map (Admin PGM120-Flex2), Verify the DSS power is OFF (LIP-8048DSS only), Power-OFF the phone, Connect the serial DSS to the phone, Power-ON the phone and the DSS (LIP-8048DSS only), Program the DSS button using Web Admin Programming or PGM126, Edit LSS label from Admin PGM126.
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LIP-8040E Gigabit Phone 3. Receiving Calls User Guide 3. RECEIVING CALLS 3.1 Answering a Call While Idle There are 3 basic types of incoming calls; internal/external ringing calls, Intercom Voice Announce calls, and Hold recalls. Your phone may be assigned Ringing Line Preference; in this case, calls that ring are answered by lifting the handset. Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line or a LOOP button.
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LIP-8040E Gigabit Phone 3.2 User Guide Responding to a Call While Busy While you are busy on another call, you may receive a Muted Ring, Camp-On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting. While busy, certain stations can activate Voice-Over to your phone.
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LIP-8040E Gigabit Phone User Guide press the Flex button to hear the caller as the voice message is stored. Speaker mode (iPECS-LIK & SBG)/Speaker Hearing Mode (iPECS-MG)—when the call is sent to the voice mailbox, the caller’s voice is automatically broadcast over the speaker of your iPECS Phone. You may terminate screening, leaving the caller in voice mail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voicemail.
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LIP-8040E Gigabit Phone User Guide In iPECS-LIK To download a Ring Tone from System memory: • • • • • • Press TRANS/PGM , Dial 1 for Ring Tones, Dial 5 for Ring Tone download, Dial the phone’s memory location to receive the tone (5-8), Dial 0-9 for the desired tone number; a confirmation tone is heard, Press HOLD/SAVE to download.
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LIP-8040E Gigabit Phone 3.5 User Guide Answering Calls at Night In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may answer these calls with Universal Night Answer (UNA). To answer a call ringing during night mode: • • 3.6 Lift the handset, Dial 567 (iPECS-Lik)/ 587(iPECS-MG) (UNA code). Answering Calls to Other Stations When nearby stations are ringing, you may pick-up (answer) the call.
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LIP-8040E Gigabit Phone User Guide When an Executive activates DND, calls are forwarded to the paired Secretary automatically. The Attendants and Secretary may be able to activate DND Override and Intrude on an active call. The Attendants may also cancel DND at other stations. To toggle DND ON and OFF: • 3.8 Press the DND button. Forwarding Calls 3.8.1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system.
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LIP-8040E Gigabit Phone User Guide Calls on a Private Line will not forward except to a station with an appearance of the Private Line or to Voice Mail. To activate Call Forward from your phone to another phone or internal system resource: • • • • Lift the handset, Press the Fwd Soft button, Dial the type of forward code 1-4, Dial the destination number. To deactivate Call Forward from your phone: • • • Lift the handset, Press the Fwd Soft button, Dial #.
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LIP-8040E Gigabit Phone 3: 4: User Guide No Answer—forwards all calls to the station, except recalls, when the station does not answer within the No Answer timer. Busy/No Answer—forwards calls if the station is busy or does not answer within the No Answer timer. When you forward calls from a different station or a remote location, enter your Authorization Code. In addition, from a remote location, you must access the system through a DISA enabled CO line.
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LIP-8040E Gigabit Phone User Guide In iPECS-MG To activate Call Forward, Off Premise (forward to an external number) from your phone: • • • • • Lift the handset, Press the Fwd Soft button or dial 554 Dial the type of Forward code (1-4), Dial Telephone number, Replace the handset, return to idle.
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LIP-8040E Gigabit Phone User Guide Message 06: Message 07: Message 08: CALL (enter up to 17 digits) IN OFFICE STA xxxx IN MEETING RETURN AT TIME hh:mm AT HOME AT BRANCH OFFICE Message 09: Message 10: In iPECS-MG Message 1: Message 2: LUNCH RETURN AT hh:mm ON VACATION RETURN AT DATE mm:dd OUT OF OFFICE RETURN AT TIME hh:mm OUT OF OFFICE RETURN AT DATE mm:dd OUT OF OFFICE RETURN UNKNOWN CALL (enter up to 17 digits) IN OFFICE STA xxxx IN MEETING RETURN AT TIME hh:mm AT HOME AT BRANCH OFFICE User Custom Me
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LIP-8040E Gigabit Phone User Guide In iPECS-LIK To activate Custom or Pre-Defined Message Forward: • • • • • Press TRANS/PGM , Dial User Program feature code 51, Dial the two-digit text Message code (00-20), Dial any auxiliary input for messages 01-04 and 06-08, Press HOLD/SAVE , forward confirmed. To cancel activated Message: • • Press the Fwd Soft button, Dial #.
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LIP-8040E Gigabit Phone User Guide In iPECS-MG To activate Custom or Pre-Defined Message Forward: • • • • • Press TRANS/PGM , Dial User Program feature code 41, Dial the one-digit text Message code (0-9), Dial any auxiliary input for messages 1-4 and 6-8, Press HOLD/SAVE , forward confirmed. To cancel activated Message: • • • Press the Fwd Soft button, Press FWD button or dial 554, Dial #.
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LIP-8040E Gigabit Phone User Guide 4. Placing Calls 4. PLACING A CALL 4.1 Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’ after placing the call. By changing the mode, a Voice Announce call will ring or a ringing ICM call will allow Voice Announce (toggle).
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LIP-8040E Gigabit Phone User Guide your Station; after you answer the callback, the system will call the previously busy station. If you are the Attendant or Secretary, you may activate Intrusion. You may also use Step Call; dial the next station by dialing the last digit of the Intercom number. To Camp-On (wait off-hook) for a busy station: • Press * and await an answer. To request a Callback (wait on-hook) for a busy station: • Press the MSG button and hang-up.
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LIP-8040E Gigabit Phone User Guide 88 + Line number (01-10 for iPECS SBG-1000, 01-42 for iPECS-50 & 100, 001-200 for iPECS-300, 001400 for iPECS-600, or 001-600 for iPECS-1200). or 88 + Line number (01-80 for iPECS-MG100, or 001-240 for iPECS-MG300).
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LIP-8040E Gigabit Phone User Guide To place an external call: • • • Lift the handset, Dial the CO/IP line/group, Dial the desired number. 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line is available for use.
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LIP-8040E Gigabit Phone 4.2.4 User Guide Disable dialing from your phone You can temporarily ‘Lock’ your phone by activating Temporary COS, which will disable all dialing from the phone. To deactivate Temporary COS you must enter the station’s Authorization code. To activate Temporary COS: • • • • Press TRANS/PGM , Dial 21(iPECS-LIK)/31(iPECS-MG) (User Program code), Dial your Authorization code(iPECS-MG), Press HOLD/SAVE .
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LIP-8040E Gigabit Phone User Guide the numbers dialed on LIK)/100(iPECS-MG) calls. the last 15(iPECS- In iPECS-LIK, iPECS SBG-1000 To dial the Last Number for an external call: • • • • • Lift the handset, and/or press the DIR Soft button, Press Speed Soft button, Dial *, Press the Navigation up and down buttons to select from the last 15 numbers dialed, Press the Send Soft button or HOLD/SAVE .
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LIP-8040E Gigabit Phone 4.3.3 User Guide Using System Speed Dial Numbers The iPECS SBG-1000 & Micro & 50 & 100 system has memory allocated for 800 System Speed Dial numbers (bins 200-999). The iPECS-300 system has memory allocated for 3000 System Speed Dial numbers (bins 2000-4999). The iPECS-600 system has memory allocated for 6000 System Speed Dial numbers (bins 2000-7999). The iPECS-1200 system has memory allocated for 12000 System Speed Dial numbers (bins 20000-31999).
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LIP-8040E Gigabit Phone User Guide station and may include several ‘special’ instructions. Special instructions and the corresponding button are: PAUSE will momentarily stop dialing. st FLASH as 1 digit—Activate dial tone detect. st FLASH not as 1 digit—The system will generate a flash on the CO line. st MSG as 1 digit—Send digits as ISDN Keypad Facility message. st ‘*’ as 1 digit—Display Security, the stored number will not be displayed when used.
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LIP-8040E Gigabit Phone User Guide To place a call using Station Speed Dial: • • • Lift the handset, and/or press the DIR Soft button, Press the Speed Soft button(iPECS-LIK & SBG)/Dial ‘1’ for station speed(iPECS-MG), Dial the desired Station Speed Dial bin number (00-19 or 000099 or 000-049).
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LIP-8040E Gigabit Phone User Guide Q – 11 A - 21 D - 31 Z – 12 B - 22 E - 32 .
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LIP-8040E Gigabit Phone User Guide To place a call using Dial by Name: • • • • Press DIR Soft button, Dial the desired directory, 1: Private directory, 2: Public directory, 3: Intercom directory, the LCD will display the names in alphabetical order, Scroll using the Navigation up/down keys, or enter search characters (refer to the above Character Entry Chart). Press HOLD/SAVE to place the call.
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LIP-8040E Gigabit Phone User Guide To set up ACNR, while on an outgoing call: • • Use the Navigation button to display the next menu and select the ACNR Soft button, Hang-up handset. To cancel the ACNR request: • Press the Stop Soft button.
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LIP-8040E Gigabit Phone 5. Call Handling User Guide 5. TRANSFER, CONFERENCE & OTHER CALL 5.1 Call Transfer: Sending a call to a different destination You can send an active call to another station or other resource of the system, Call Transfer. You can screen the transfer with the receiving party (Screened Call Transfer) or complete the transfer without screening (Unscreened Call Transfer). Transferred calls, internal or external, are place in Transfer Hold.
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LIP-8040E Gigabit Phone 5.3 User Guide Broker Call: Switching between two calls You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties (Broker Call). iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons. To switch between two calls (Broker Call): • 5.4 Press the desired CO/IP line button.
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LIP-8040E Gigabit Phone User Guide To place a Conference on Hold: • Press the HOLD/SAVE button. To retrieve the Conference from Hold: • Select the Conf Soft button. To establish an Unsupervised Conference: • • • Establish conference with two external parties, Select the Conf Soft button, Hang-up the handset. To retrieve an Unsupervised Conference: • • Lift the handset, Select the Conf Soft button. 5.4.
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LIP-8040E Gigabit Phone User Guide In iPECS-MG To set-up a Conference Room: • • • • • Press the TRANS/PGM button, Dial 54 to create a Conference Room, Dial the desired Conference Room number (571-579), If desired enter a password for the Conference Room (up to 12 digits), Press HOLD/SAVE to establish the Room. To join a Conference Room: • • • Lift the handset, Dial 571-579 (Conference Room entry code), Dial the Conference Room password. To delete a Conference Room: • • • • • 5.
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LIP-8040E Gigabit Phone User Guide In iPECS-MG To park an active external call: • • • • Press TRANS/PGM , Dial the Park Orbit (541), Dial the Park number (00-49) Return to idle. To retrieve a parked call: • • • 5.6 Lift the handset, Dial the Park Orbit (541), Dial the Park number (00-49) Two-Way Record: Recording a call You may record an active external conversation in your Voice Mail Box.
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LIP-8040E Gigabit Phone 6. Send & Retrieve Messages User Guide 6. SEND & RETRIEVE MESSAGES 6.1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting indication (MWI) when you do not answer or your phone is in DND mode. The message icon will be displayed on the LCD screen. If programmed, a flashing MSG LED on the iPECS Phone also will indicate when there is a Message Waiting. As a further notification, a Message Wait Reminder Tone can be provided.
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LIP-8040E Gigabit Phone 6.2 User Guide Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message, as part of the integrated VMIM/VSF/VMIB module, the iPECS Feature Server or an external Voice Mail system. The Voice Mail system allows access to and management of received voice messages. While in your Mail Box, you have control of your password and Mail Box greeting.
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LIP-8040E Gigabit Phone User Guide To access your Voice Mail Box from a Remote Location: • • • • • • • 6.3 Lift the handset, Dial the telephone number of a DISA CO line answered by the VMIM/VSF/VMIB Auto Attendant, At answer, dial # to receive the ‘Mail Box & Password’ prompt (iPECS-LIK & SBG), dial 523 (VMIB Access Code)(iPECS-MG),, Dial the Mail Box and password to receive the ‘Number of Messages’ prompt, Dial ‘*’ (iPECS-MG), Dial desired option codes, At completion of session, hang-up.
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LIP-8040E Gigabit Phone User Guide To view your received Short text messages: • • • Press the MSG button, the LCD will display the Message Summary display: 1. ICM MWI(002) 2. VSF MSG(002) 3. VMS MSG(001) 4. UMS MSG(003) 5. ICM SMS(003) BACK OK Dial 5; the first few SMS messages are shown in brief, Dial the Message number to view the entire SMS message.
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LIP-8040E Gigabit Phone 7. Remote System Access User Guide 7. REMOTE SYSTEM ACCESS 7.1 (DISA) Direct Inward System Access DISA (Direct Inward System Access) allows remote users to gain access to the system’s resources (remote users may be required to enter an Authorization Code). The system will recognize remote user dialed inputs (call other stations, place calls over CO/IP lines, review voice mails, etc).
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LIP-8040E Gigabit Phone User Guide In iPECS-LIK, iPECS SBG-1000 To register a mobile phone number: (iPECS-LIK) • • • • Press the TRANS/PGM button, Dial 37, Dial the mobile phone number, Press the HOLD/SAVE button. To activate a registered mobile phone: (iPECS-LIK) • • • • Press the TRANS/PGM button, Dial 38, 1 to activate, 0 to deactivate, Press the HOLD/SAVE button.
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LIP-8040E Gigabit Phone User Guide In iPECS-MG To register a mobile phone number: • • • • • Press the TRANS/PGM button, Dial 51, Select Mobile Index 1 or 2, 1 to activate, 0 to deactivate, Press the HOLD/SAVE button. To activate a registered mobile phone from the user’s station: • • • • • Press the TRANS/PGM button, Dial 52, Select Mobile Index 1 or 2, Dial the mobile phone number with CO Access code, Press the HOLD/SAVE button.
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LIP-8040E Gigabit Phone 8. Misc. Features User Guide 8. MISC. FEATURES 8.1 Call Log Users can view a log of incoming, outgoing and missed calls on the display (up to 99 records). A LOG Soft button provides simple access to incoming (called), outgoing (dialed) and missed (lost) calls. NOTE—if a call is missed, the LOG Soft button will be displayed as LOG(M); the missed call icon also will appear on the LCD.
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LIP-8040E Gigabit Phone User Guide To save an external call to the Station Speed dial: • • • Use Navigation up/down buttons to highlight the desired external call item, Press the Select Soft button, Press the Save Soft button. The CO code in a log item is used to seize the co line when placing an external call using the call log. Up to 5 CO codes can be saved. The first CO code is sent from the system in the saved call log.
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LIP-8040E Gigabit Phone User Guide To edit the CO code (positions 2-5 only): • • Use Navigation up/down buttons to highlight the desired item, Press the Edit Soft button to modify selection. To select the CO code: • • 8.2 Use Navigation up/down buttons to highlight the desired item, Press the Select Soft button. Contrast (iPECS-LIK) LCD contrast can be adjusted to enhance viewing ability. To change the LCD Contrast: • 8.
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LIP-8040E Gigabit Phone User Guide To turn on Background Music: • 8.4 Press HOLD/SAVE to cycle through the BGM selections. Using Internal, External and Meet-Me Paging The User can broadcast announcements to other stations and/or external speakers. Stations are assigned to one or more of the Internal Page Zones. The system has two External Page Zones that can be connected to external speakers.
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LIP-8040E Gigabit Phone User Guide If the desired Page Zone is busy, the User can elect to be recalled when their turn comes in the queue. Users can also request a paged party answer the Page using Meet-Me Paging. In this case, the paged party may answer the page from any phone in the system by dialing the Meet-Me code. To make a page: • • • Lift the handset, Dial the desired Page zone, If assigned, after page warning tone, make announcement.
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LIP-8040E Gigabit Phone 8.6 User Guide Wake-Up Alarm iPECS supports an Alarm clock for each station in the system. The alarm clock can be set to repeat daily or as a one-time alarm. When responding to the alarm by lifting the handset, BGM will be provided. To set the Wake Up Alarm clock: • • • • • Press TRANS/PGM , Dial 41(iPECS-LIK) )/21(iPECS SBG-1000)/13(iPECSMG) (Alarm Clock code), Dial 2-digit hour and minute (hh/mm) for alerting, For a daily (repeating alarm), press #, Press HOLD/SAVE .
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LIP-8040E Gigabit Phone User Guide NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. Contacts 1 is available in the iPECS -MG. 8.8 Power Fail Transfer (PFT) When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT). When battery back-up is provided the station will operate normally. When PFT is implemented, an SLT is connected to a CO line by the system.
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LIP-8040E Gigabit Phone User Guide To hear Date & Time memo: • • Dial the Voice Memo code (661 for iPECS-50 & 100, or *661 for iPECS-300 & 600, or 675+1 for iPECS-MG), Date and Time memo is heard, “Date is May 2nd.Time is xx:xx pm”. To hear Station Number Prompt: • • Dial Voice Memo code (662 for iPECS-50 & 100, or *662 for iPECS-300 & 600, or 675+2 for iPECS-MG), The Station Number memo is heard, “This is station 150”.
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LIP-8040E Gigabit Phone User Guide In iPECS-MG To Log on to a Hot Desk station: • • • Lift the handset, Dial 525 Dial your Authorization Code (Station Number and Password). To Log out of the Hot Desk station: • • • • Press the TRANS/PGM button, Dial 525, Input Call forward destination number optionally Press the HOLD/SAVE button.
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LIP-8040E Gigabit Phone 9. PBX, Centrex & ISDN User Guide 9. PBX, CENTREX & ISDN FEATURES 9.1 Access PBX or Centrex features The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS connects to a host with analog CO lines. When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes.
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LIP-8040E Gigabit Phone User Guide To activate Keypad Facility operation: • • Press the programmed keypad mode, Dial as desired. KEYPAD FACILITY button to switch to To deactivate Keypad Facility operation: • • Press KEYPAD FACILITY , OR Press a Feature or Flex button. 9.2.2 Using ISDN Supplementary Services ISDN service providers may incorporate features similar to those of Centrex.
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LIP-8040E Gigabit Phone 10. Features & Flex Buttons User Guide 10. FEATURES & FLEX BUTTONS 10.1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, dial the codes to select the attribute and setting. Once selected, the setting is saved. A list of the User Program codes, the feature/function and any input required are given in Appendix B.
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LIP-8040E Gigabit Phone User Guide APPENDIX A FLEXIBLE NUMBERING PLAN In iPECS-LIK, iPECS SBG-1000 Feature iPECS -50 iPECS -100 iPECS -300 iPECS -600 iPECS -1200 Intercom Call 100 149 801 – 820 100 169 801 820 100 399 801 872 1000 1599 801 872 Individual CO/IP Line Access 8801 – 8842 8801 – 8842 Group Pilot Number 620 – 659 501 510 601 – 610 66 620 659 501 510 601610 66 88001 – 88200 620 667 501 535 601 619 *66 88001 – 88400 620 667 501 535 601 619 *66 1000 2199 89001 89200 88001 – 8860
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LIP-8040E Gigabit Phone User Guide Feature iPECS-LIK CO System Hold Program Mode Access Attendant Unavailable Alarm Reset Group Call Pickup Universal Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display ACD Supervisor Status Display ACD Supervisor Monitor ACD Reroute Queued Call w/answer ACD Reroute Queued Call w/o answer Enter Conference Room Camp-On Answer Call Coverage button Direct Call Pickup Ret
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LIP-8040E Gigabit Phone User Guide In iPECS-MG 1) Basic Number No 1 Name Code 100 ~ 4xx Station Number 2 9, 801 ~ 872(MG-300) 801 ~ 824(MG-100) 620 ~ 669(MG-300) 620 ~ 639(MG-100) CO Group Access Code 3 Remark Station Group Number 2) Feature Code No Feature Name Code 1 2 Attendant Call Conference Room 1 0 571 3 Conference Room 2 572 4 Conference Room 3 573 5 Conference Room 4 574 6 Conference Room 5 575 7 Conference Room 6 576 8 Conference Room 7 577 9 Conference Room 8
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LIP-8040E Gigabit Phone No User Guide Feature Name Code Remark Destination 19 Pilot Hunt Call Forward Register 514 20 Pilot Hunt Call Forward Cancel 515 21 DND Status Change 516 22 DND Delete 517 23 Account Code 550 24 CO Flash 551 25 Last Number Redial 552 26 Station Speed PGM 553 27 Speed Dial 555 28 MWI Register 557 29 MWI Answer 558 30 MWI Cancel 559 31 Call Back Register 518 32 Call Back Cancel 519 33 Group Call Pickup 564 34 Direct Call Pickup 7 35
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LIP-8040E Gigabit Phone No User Guide Feature Name Code Remark 100) 42 43 44 45 46 VM MWI Enable VM MWI Cancel MCID Request Unsupervised Conf Extend PTT Group Access *8 *9 *0 5## 524 47 48 49 Hot Desk Log In/Log out Name Register Create Conf Room 525 526 527 50 Delete Conf Room 528 51 Wake Up Register 529 52 53 Wake Up Cancel Temporarily COS Down 530 531 54 55 56 57 58 59 60 61 62 63 64 65 66 Cancel Temp COS Down Password Change Inter-Phone Group Access Call Wait Request Preselected MSG
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LIP-8040E Gigabit Phone No 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 User Guide Feature Name Code Camp On Register OHVO Register Mobile Num Register Mobile CLI Register Mobile Access CCR Access CCR Access And Drop System Hold Return Held CO Sys Memo DISA Tone Service All Feature Cancel Add Conf Member System Alarm Reset Fault Alarm Reset Door Open Keypad Facility T-Net Log-In/Out Universal Answer USB Call Record Delete All VM Message VM Page Message Record Direct VM Tran
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LIP-8040E Gigabit Phone User Guide APPENDIX B USER PROGRAM CODES In iPECS-LIK CODE 10 11 x 12 x FUNCTION Enblock Mode Dialing Differential Ring, Intercom Differential Ring, CO/IP line 13 x Intercom Answer Mode 14 x Call Coverage Attribute Setting 15 x Station Ring Download 19 21 Ear&Mic Headset Usage Knock Down Station COS 22 Restore Station COS 23 Walking COS 30 31 32 52 xx VM Mobile Notify Station Message Wait Retrieve CLI/IP Message Wait Retrieve Authorization Code (Password) Entry Assi
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LIP-8040E Gigabit Phone User Guide CODE 72 73 74 x 75 76 77 78 79 FUNCTION Version Display Background Music Station User Name Registration Display Phone IP Address Change Phone IP Address Display Phone MAC IP Address Network Configuration Display Phone Version 80 Assign RECORD Button 81 82 84 85 86 87 88 89 8# 91 92 93 94 95 96 97 98 Assign ISDN CLIR Button ISDN COLR Button Assign ACCOUNT CODE Button Assign LOOP Button Assign ATD INTRUSION Button ICM Button Assign CAMP-ON Button Assign KEYPAD FACILIT
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LIP-8040E Gigabit Phone User Guide In iPECS SBG-1000 Code Function 11 Intercom Answer Mode 12 Headset/Speakerphone Mode 13 Select Headset Ring Type 21 22 31 32 33 34 35 36 37 38 41 42 43 44 4* 50 51 52 53 53 Set Wake-Up Time Erase Wake-Up Time LCD Display Language SBG Version Display Background Music Station User Name Registration Display Phone IP Address Display Phone MAC IP Address Display Phone Version Network Configuration Forced FWD to Destination Call Log Display CLIR Service COLR Service Ass
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LIP-8040E Gigabit Phone User Guide Code Function Remarks 23 Ring Download LIP-Series Only 24 Back Ground Music 31 Temporary COS Auth. Code required 32 Auth. Code required 34 Retrieve COS COS Override (Walking COS) Register Password 35 Call Log Protect 36 41 + MSG number [xx] SMS Message Protect 33 Auth. Code required Set Pre-defined Message.
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LIP-8040E Gigabit Phone User Guide Appendix C Useful Information : Open Source Software Notice Open Source Software Notice This following GPL (General Public License) software used in this product are subject to the GPL License Agreements. You can obtain a copy of the GPL licenses from Ericsson-LG Web Site (http://www.ericssonlg.com). GPL License: 1. u-boot 2. bash 3. linux 4. busybox 5. Alsa Libraries 6. udhcpc 7. ortp 8. Curl / LibCurl 9. libsrtp 10.
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● IP KEY TELEPHONE SYSTEM / SLT User Guide iPECS-50/100/300/600/1200 SLT User Guide for iPECS System To activate Call Forward to Voice Mail Group, ● Lift handset. ● Dial 5 5 4. ● Dial Call Forward type number (1~4) ● Dial Voice Mail Group Number. ● Hang up. To deactivate Call Forward to VMIB, Lift handset. ● Dial 5 5 4. ● Dial # . ● Hang up. ● To hear the recorded voice Message, Lift handset. ● Dial the Voice Mail Group to receive the “Mailbox & Password” prompt.