User's Manual
Table Of Contents
- NB300 Series User’s Guide
- Contents
- Introduction
- Chapter 1: Getting Started
- Getting comfortable with your computer
- Setting up your computer
- Connecting to a power source
- Charging the main battery
- Using the computer for the first time
- Registering your computer with Toshiba
- Adding optional external devices
- Adding memory (optional)
- Recovering the Internal Storage Drive
- Erasing the Internal Storage Drive
- Checking the internal storage drive operating status
- Using the TouchPad™
- Using external display devices
- Using an external keyboard
- Using a mouse
- Connecting a printer
- Turning off the computer
- Customizing your computer’s settings
- Caring for your computer
- Chapter 2: Learning the Basics
- Chapter 3: Mobile Computing
- Chapter 4: Exploring Your Computer’s Features
- Chapter 5: Utilities
- TOSHIBA Assist
- TOSHIBA Recovery Media Creator
- TOSHIBA Application Installer
- Setting passwords
- TOSHIBA PC Diagnostic Tool Utility
- TOSHIBA HDD Protection Utility
- Mouse Utility
- TOSHIBA Hardware Setup
- USB Sleep and Charge Utility
- TOSHIBA Zooming Utility
- TOSHIBA Accessibility
- TOSHIBA eco Utility™
- TOSHIBA Service Station
- TOSHIBA PC Health Monitor
- ConfigFree®
- Chapter 6: If Something Goes Wrong
- Problems that are easy to fix
- Problems when you turn on the computer
- The Windows® operating system is not working
- Fixing a problem with Device Manager
- Memory problems
- Power and the batteries
- Keyboard problems
- Display problems
- Disk or storage drive problems
- Sound system problems
- Printer problems
- Wireless networking problems
- Develop good computing habits
- If you need further assistance
- Other Toshiba Internet Web sites
- Toshiba’s worldwide offices
- Appendix A: Hot Keys/TOSHIBA Cards
- Appendix B: Power Cord/Cable Connectors
- Glossary
- Index
172
If Something Goes Wrong
If you need further assistance
❖ Try selecting a different charging mode in the TOSHIBA Sleep
and Charge Utility, if your computer provides more than one
charging mode. For more information, see “Power supply
mode settings” on page 142.
❖ If you are attempting to charge a device without an AC adaptor
connected to the computer, the computer's battery power may
be below the limit specified in the USB Sleep and Charge
Utility or the battery may be depleted. Lower the limit in the
USB Sleep and Charge Utility to enable charging at the current
battery power level, or, if battery power is running low or is
depleted, connect the AC adaptor to your computer.
❖ The USB Sleep and Charge function may not work with certain
external devices even if they are compliant with the USB
specification. In those cases, power on the computer to charge
the device or use a different charging device.
The “USB Wakeup function” does not work.
❖ When the “USB Sleep and Charge function” is set to Enabled
the “USB Wakeup function” does not work for ports that
support the “USB Sleep and Charge function.” In that case, use
a USB port that does not have the “USB Sleep and Charge
function”-compatible icon ( ), if you have a non-Sleep and
Charge USB port available, or disable the “USB Sleep and
Charge function.” For more information, see “USB Sleep and
Charge Utility” on page 140.
If you need further assistance
If you have followed the recommendations in this chapter and are
still having problems, you may need additional technical assistance.
This section contains the steps to take to ask for help.
Before you contact Toshiba
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources
of assistance first.
Try the following before you contact Toshiba:
❖ Review the troubleshooting information in your operating
system documentation.