Ericsson Mobile Organizer 5.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 Preface Welcome to Ericsson Mobile Organizer (EMO) 5.1 Enterprise Edition, which offers a full range of mobile office applications to help you keep up with your important emails, calendar and contacts. EMO 5.1 Enterprise Edition uses Push technology, so there is no need for synchronization and no delays in getting the latest information. EMO 5.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 Table of Contents 1 Introducing EMO Enterprise Edition 4 1.1 Installation Package 1.2 Prerequisites for Installation 1.2.1 Network Connections 4 4 4 2 Installation and Activation 6 2.1 2.2 Installing EMO Activating EMO 6 7 3 Settings and Tools 13 3.1 Settings 3.1.1 Connection Settings 3.1.2 Email Settings 3.1.3 Calendar Settings 3.1.4 Contacts Settings 14 14 15 16 16 4 17 Using EMO 4.1 Starting the EMO Application 4.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 1 Introducing EMO Enterprise Edition 1.1 Installation Package EMO 5.1 Enterprise Edition for devices running Nokia Series 60, for instance Nokia 3230 and Nokia 6680, is delivered as a standard Symbian installation file. You can recognize the file by the .SIS extension. The name of the installation file for S60 devices includes characters S60. 1.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 If you cannot connect to the Internet, you can edit the APN settings by going to Settings > Connection tab. Open Access points and edit the settings. Depending on your model, the Settings may be under Tools. Figure 1: Internet Accounts For additional help, please contact your IT administrator or service provider. Some service providers deliver the settings to your device by SMS on request.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 2 Installation and Activation This chapter describes how to install the EMO application to your mobile device and activate it. Note that only one device can be used for each email account. When you wish to change to a new device, the old device should be uninstalled first. 2.1 Installing EMO Please follow these steps to install EMO to your mobile device: 1. 2. Copy the EMO installation package (.SIS file) to the device.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 6. If you have a memory card, select the memory type to install the application. Either can be chosen. Figure 3. Select Memory 7. Read the license terms, and press Yes. Figure 4. License Agreement 8. 2.2 You will receive a confirmation message stating that the installation is complete. Activating EMO In order to start receiving emails, EMO needs to be activated to the service.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 1. After installation is complete, go to Applications and start the EMO application. Figure 5. Starting Activation 2. An informative screen about the packet data connection is displayed. Press Yes. Figure 6. Packet Data Information 3. A screen asking for the Internet connection (APN, Access Point) appears. Select Next to select your Internet connection and press OK. For more information on configuring the APN see section 1.2.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 Figure 7. Internet Connection 4. A screen asking you to select if you want calendar and contacts to be synchronized is displayed. Choose the services you want to use. You can change this selection later on. Press Next. Figure 8. Calendar and Contact Synch Selection 5. You will be asked to select your time zone. Select your zone and press Next. Figure 9.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 6. This step occurs only if there are events in your calendar and you have selected the calendar to be synchronized. You can select whether you want to replace the device calendar or merge the device calendar with the desktop calendar.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 Figure 11. Activation Code 9. If you have received an email to your desktop email requesting the Activation Code, you can simply reply to the email with the activation code as the first line of the reply. If you have not received an email, deliver the activation code to your IT Administrator who can activate your service using the code. Figure 12.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 Note: The Activation Code includes your personal encryption key for the service. Therefore, you should send this code to your IT Administrator in a secure way. You can, for example: o o o Inform it via a voice call Send it via SMS Send it via email, but only if you email it inside your company’s internal network. It is not recommended to send it over the Internet. 10.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 3 Settings and Tools EMO 5.1 Enterprise Edition has been designed to perform all basic configurations itself during the installation and activation. This chapter describes in detail what kinds of settings and tools you can use to help you utilize the services efficiently and optimize your mobile email, calendar and contact experience. The settings and tools are explained in this chapter.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 ! View log displays the log file. ! Help takes you to the online help (you may need to scroll down to access this item). ! About displays the version of EMO. 3.1 Settings There are a number of settings you can edit or view by selecting Settings from the Options menu. 3.1.1 Connection Settings On the first tab you find the Connection settings: Figure 16.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 3.1.2 Email Settings On the Email tab the following settings are available: Figure 17. Email Settings ! Days to store emails defines the maximum age of email messages that are stored in the device’s inbox. If email items are older than this time limit, EMO clears those items from the device’s inbox automatically. The items are not deleted from the server, so you can access them from your desktop email.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 3.1.3 Calendar Settings On the Calendar tab you find the following settings: Figure 18. Calendar Settings ! Calendar defines if calendar data is kept synchronized with the calendar on your mail server and vice versa. ! Timezone indicates your time zone. ! Synchronize days in past allows you to control how old calendar events are synchronized to your device. The maximum is 366 days.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 4 Using EMO EMO offers a full range of mobile office applications to help you keep up with your important emails, calendar and contacts. This chapter describes how to use EMO. 4.1 Starting the EMO Application EMO starts automatically in the background when you switch your device on. Therefore, you do not have to do anything special to get it running.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 When you receive a new email there is a notification displayed on bottom of the screen. Selecting Show takes you to your inbox. Unread items are shown in bold. Figure 21. Unread Messages Popup 4.2.2 Reading Emails and Attachments Read the email by selecting it in the inbox. Unread items are shown in bold and an envelope indicates an email. The email contains all the usual information such as sender, subject, timestamp etc.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 The following email actions are available: Figure 23. Email Options Menu ! Reply to sender: Replies to the sender. Sent mails are stored to your desktop sent items folder just as if you would have replied on your desktop. ! Reply To all: Replies to all recipients. ! Forward: Forwards the email and asks you to enter the email address of the recipient. ! Delete: Deletes your email, just like on your desktop mail reader.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 ! Open: Opens the mail for viewing. ! Mark as unread/read): Marks the selected email(s) as read or unread. Setting an email back to unread makes it show with bold in the inbox. ! Create message: allows you to create new emails or other messages. ! Reply (To sender/To all): Replies to sender or all recipients. ! Delete: Deletes selected message(s). Use this function to delete one or more messages.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 4.2.2.1 Attachment Handling Attachments or very long emails above a certain limit are truncated in order to save bandwidth and in order to avoid unnecessarily downloading large attachments that you would perhaps only open on your desktop anyway. The limit is typically 10kb, but your administrator can change the setting. To download an attachment, open an email, select Options > Attachments and select Options > Open. Figure 25.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 4.2.2.2 Writing a New Email You can start writing a new mail by selecting Options > Create Message > EMO Mail in the inbox view (please note that the option New E-mail does not create a new EMO Mail). Figure 26. New Email Enter the recipients email address in the To field. You can also search in the corporate contacts for the email address selecting Options > EMO Contacts.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 4.3 Managing Calendar Appointments With the EMO calendar active, your calendar changes are immediately mirrored when a change occurs either on the device or your calendar server. This allows you to keep up-to-date with your important appointments when on the move. -icon in the email. Calendar invitations are indicated by the To respond to a meeting request, open the email and select Accept, Decline, or Tentative from the Options menu.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 5 Uninstalling EMO This chapter describes how to uninstall EMO 5.1 Enterprise Edition from your mobile device. 1. Close EMO by going to Applications > EMO Mail and selecting Options > Pause or Options > Exit (you need to scroll down on the options menu). 2. Go to Applications > Tools > Manager on the main menu. 3. From the application list, select EMO and then Options > Remove. 4. Confirm the operation.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 6 Troubleshooting and FAQ This chapter presents steps to perform on your mobile device if you want to check that it is working correctly and to locate possible errors as well as frequently asked questions (FAQ). 6.1 Troubleshooting It is highly recommended that you perform these tests before you contact your IT administrators for additional support. 1. Check the status of EMO by opening EMO Mail from Applications.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 6.2 Frequently Asked Questions Q: How do I prevent my data from falling into the wrong hands if my device is stolen? A: To minimize the security risk resulting from theft you can do the following things: ! You can report the theft to your administrator, who can remotely clear the data synchronized to the device (emails, contacts and calendar). ! For enhanced security it is possible to use third party data encryption software.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 7 Additional Support 7.1 Additional support For additional support on using the EMO 5.1 Enterprise Edition service: ! Contact your IT administrator ! Contact your company’s PC HelpDesk For additional help on your phone’s mobile connectivity, please contact your phone manufacturer or your service provider.
Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 Copyright © 2005. Ericsson Enterprise AB. All rights reserved. This document contains proprietary information, which is protected by copyright.
