Epson Stylus Pro 4900 ® USER’S GUIDE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Contents | 5 Contents Introduction Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . .
| Contents Using Cut Sheet Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Cut Sheet Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Loading Paper in the Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . 40 Using the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Using the Rear Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Using Roll Paper . . . . . . . .
Contents | 7 4 Printing With Epson Drivers for Macintosh Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 90 Choosing Page Setup and Basic Print Options . . . . . . . . . . . . . . . . . 91 Choosing Advanced Media Control Options. . . . . . . . . . . . . . . . . . . 97 Choosing Roll Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Controlling Borderless Image Expansion . . . . . . . . . . . . . . . . . . . . .
| Contents Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Replacing the Maintenance Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Replacing the Ink Maintenance Tank . . . . . . . . . . . . . . . . . . . . . . .
11 Introduction This User’s Guide provides important information on setting up and using your printer, loading paper, using the Epson printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.
12 | Introduction Tip: Check the Epson Pro Imaging website at www.proimaging.epson. com for accessories and options that are currently available.
Introduction | 13 Where To Get Help Tip: If you experience difficulty with the toll-free line or your Unit ID number, call the Professional Imaging support line at (562) 276-1305. Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice.
14 | Introduction Macintosh System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh® system should meet these requirements: Caution: Using an improperly shielded cable—especially a cable more than 10 feet (3 m) long—may cause the printer to malfunction. • Mac OS® X 10.5.
Introduction | 15 Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The Epson Stylus Pro 4900 weighs about 115 lb (52 kg) without the ink or paper. Make sure you have two people lift the printer. • When setting up the printer, make sure you have enough space around it, as shown below. You may need more space behind the printer if you print on large sheets of heavy stock or posterboard.
16 | Introduction Caution: Always turn the printer off using the P power button. When you press this button, POWER OFF appears on the LCD screen and the P power light flashes. Do not unplug the printer or turn off the power to the printer until the panel shuts off and the P power light stops flashing. This ensures that the print head is safely capped. • Connect the printer to a properly grounded outlet.
Introduction | 17 For California customers only: The lithium batteries in this product contain Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate. Ink Cartridge Safety Instructions Caution: Do not use too much force when you shake cartridges that have been previously installed. • Keep ink cartridges out of the reach of children and do not drink the ink. • Store ink cartridges in a cool, dark place.
18 | Introduction Printer Parts Front Roll paper feeder Roll paper cover Edge guide Paper support Spindle holders Rear manual feeder Printer cover Front cover Cartridge cover (left) Paper cassette Output tray Print head Paper eject support Borderfree maintenance tank Cartridge cover (right) Front manual feeder Ink cartridges Ink maintenance tank Back Borderless printing spacer Rear access panel 3-inch core adapters Roll paper holder unit connector Airflow vents USB interface Network inter
Introduction | 19 Control Panel Paper alert light Ink alert light Power light and button Pause/reset light and button LCD screen Paper feed up button Paper release (ePlaten™) light and button Left arrow or paper source button Main Menu button Paper cut button Ink menu button Paper feed down button LCD Screen Platen gap/Paper number Paper source Roll paper margin Roll paper counter Ink cartridge status Maintenance tank status SpectroProofer Type of black ink 19
20 | Introduction 20
21 Chapter 1: Setting Up the Printer This chapter includes the following information: • Unpacking and connecting the Epson Stylus Pro 4900 • Installing ink • Connecting to your computer or network • Configuring the printer for a network • Installing the printer software for Windows or Macintosh • Updating the printer firmware Unpacking and Connecting the Printer Follow these steps to unpack the printer and connect the power cord.
22 | Setting Up the Printer 3. Remove all packing materials and tape from the output tray. 4. Open the paper tray and top cover and remove all packing materials and tape from inside the printer. Check carefully for all the tape inside and outside the printer, then close the top cover. Save the box and packaging in case you need to ship the printer. 5. Replace the paper tray and output tray.
Setting Up the Printer | 23 6. Remove the tape from the back of the printer and connect the power cable. 7. Press the P power button to turn on the printer. Installing Ink Use the ink cartridges that came with your printer for initial ink charging. 1. Press the left and right ink compartment covers to open them. 2. Remove the ink cartridges from their packages, then gently shake each cartridge for about 15 seconds.
24 | Setting Up the Printer 3. Note the location of the slots corresponding to each cartridge. Ink bay Left Right Caution: Do not touch the green chip on top of the cartridge. Caution: Charging takes about 15 minutes. Never turn off the printer, remove the maintenance tanks, or open the front cover or ink covers while the P power light is flashing, or you may damage the printer. Slot no.
Setting Up the Printer | 25 After ink charging is completed, you need to load paper before READY will appear on the display. See page 37 for instructions. Connecting to Your System Your printer software works with Windows® 7, Windows Vista®, Windows XP Professional x64 Edition, Windows XP, and Macintosh OS X 10.5.x to 10.6.x. If you are using the USB interface, see “Connecting Directly to the Computer” below to install the printer software.
26 | Setting Up the Printer 4. Click Install. 5. Follow the on-screen instructions to install all the necessary software and manuals, place a link to the Epson Professional Imaging website on your desktop, and register your printer. 6. When prompted, connect a USB cable. Use any open USB port on your computer. 7. When you’re done, click Exit and eject the CD.
Setting Up the Printer | 27 Macintosh 1. Make sure that your computer and printer are turned on and that the Epson Stylus Pro 4900 is connected to the computer 2. Insert the Epson Stylus Pro 4900 software CD in your CD or DVD drive. Note: If you see the message that the installer has detected an older version of EpsonNet Config on your system, you must uninstall the old version before you can install the new one. To uninstall, drag the EpsonNet folder to the trash. Then reinstall your printer software.
28 | Setting Up the Printer Connecting to a Network Note: You must use a Category 5 shielded twisted-pair cable to connect the network interface to prevent malfunction. You can use both 10Base-T and 100Base-TX networks. When you print a lot of data, we recommend using the highest speed available for your product with light network traffic. Make sure you have the correct cable for connecting the printer. To connect to a network switch or hub, you need a standard RJ-45 “straight-through” network cable.
Setting Up the Printer | 29 5. Press OK. A checkmark appears next to SHOW to show that it’s selected. 6. Press l to go back, then press d to highlight IP ADDRESS SETTING. 7. Press r, then press u or d to choose one of the following IP configuration settings: Note: If you don’t know which setting to use, see your network administrator for help configuring the printer’s IP settings. • AUTO: Select this setting if your network uses a DHCP server to provide IP addresses automatically.
30 | Setting Up the Printer 15. See “Printing a Network Status Sheet” below to print a network status sheet and confirm the new IP address. For Windows, you’ll need the IP address during setup. Now you can install the printer software (see “Installing the Printer Software” on page 30). Printing a Network Status Sheet 1. Make sure that the printer is not printing and the LCD screen displays READY. 2. Load 3 sheets of letter-size paper. 3.
Setting Up the Printer | 31 3. Click Install. 4. When you see a screen like this one, click the Manual button. 5. Select LPT1: as the printer port, then click OK. 6. Follow the on-screen instructions to install all the necessary software, place links to the User’s Guide, Network Guide, and Epson Professional Imaging website on your desktop, and register your printer. 7. When you’re done, click Exit and eject the CD. Restart your computer if prompted.
32 | Setting Up the Printer See “Adding the Network Port” on page 33 to create a network port for your printer. Mac OS X 1. Insert the Epson Epson Stylus Pro 4900 software CD in your CD or DVD drive. 2. Double-click the Note: If you see the message that the installer has detected an older version of EpsonNet Config on your system, you must uninstall the old version before you can install the new one. To uninstall, drag the EpsonNet folder to the trash. Then reinstall your printer software. Epson icon.
Setting Up the Printer | 33 Adding the Network Port After installing the printer software on your computer, you need to add the network port. See the appropriate section below for your operating system. Windows 1. To add the network port for Windows, see below. • Windows 7 and Windows Vista: Click , click View Devices and Printers, select your printer, then right-click on Printer Properties.
34 | Setting Up the Printer 3. Select Standard TCP/IP Port, then click the New Port button. 4. When the printer port wizard opens, click Next. 5. Enter the printer’s IP address, shown on the network status sheet, in the Printer Name or IP Address text box. Then click Next. 6. On the next screen, click Finish. You can now use the printer on your network. Mac OS X See the section below for your printing method. Bonjour Printing 1. Open System Preferences.
Setting Up the Printer | 35 2. Open Print & Fax. 3. Click the + button to add a new printer. 4. Select the printer model that is connected with Bonjour. 5. Click Add. You can now use the printer on your network. TCP/IP Printing 1. Open System Preferences. 2. Open Print & Fax. 3. Click the + button to add a new printer. 4. Select the EPSON TCP/IP printer model. (If you don’t see it listed, click More Printers and select EPSON TCP/IP from the drop down list.) 5. Click Add.
36 | Setting Up the Printer Downloading and Updating the Firmware Note: For more information on using the LFP Remote Panel, click Help to see the on-screen guide. 1. Click the EPSON LFP Remote Panel 2 icon on your desktop. You see the LFP Remote Panel. 2. Select your printer, then click the Firmware Updater button. When you see the prompt, click OK to have the EPSON LFP Remote Panel utility automatically locate and download the latest firmware from the Epson website.
37 Chapter 2: Handling Paper and Other Media The Epson Stylus Pro 4900 prints on a variety of media, including roll paper and cut sheets up to 17 inches wide. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick, via the front manual feeder.
38 | Handling Paper and Other Media Guidelines for Using Epson Media Follow these guidelines, as well as those included in your paper package, when printing on Epson paper and other media: • Avoid touching the printable surface with your bare hands. Fingerprints may affect print quality. Handle media by the edges or use cotton gloves. • Always choose the correct Media Type setting in your printer driver software before you send your job. See page 106 (Mac OS X) or page 64 (Windows) for instructions.
Handling Paper and Other Media | 39 Cut Sheet Paper Paths In addition to the paper cassette, two paper paths are available for manual feeding of special media. Make sure you use the correct paper path for Epson media, as listed below: Paper cassette • Epson or non-Epson media with paper thicknesses from 0.08 to 0.
40 | Handling Paper and Other Media • Hot Press Bright • Hot Press Natural • Watercolor Paper - Radiant White • UltraSmooth Fine Art Paper • Epson Velvet Fine Art Paper Front manual feed slot • Epson and non-Epson media with paper thicknesses from 0.8 to 1.5 mm • Carolina Cover C1S 18 Point • Tango Blanks C1S 18 Point Loading Paper in the Paper Cassette You can load up to 250 sheets of plain paper in the cassette.
Handling Paper and Other Media | 41 Epson cut sheet paper capacity Paper type Size (inches) Loading capacity Presentation Paper Matte Photo Quality Ink Jet Paper 8.5 × 11 200 11 × 17 13 × 19 100 17 × 22 50 Proofing Paper White Semimatte Proofing Paper Commercial Standard Proofing Paper 240 Standard Proofing Paper SWOP 3 13 × 19 100 Ultra Premium Presentation Paper Matte Enhanced Matte Paper 8.5 × 11 100 11.7 × 16.
42 | Handling Paper and Other Media 5. Slide open the paper cassette, lift it slightly and then pull it out. 6. If your paper is size A3 or larger, extend the paper cassette to match the size of the paper. 7. Slide the edge guides outward.
Handling Paper and Other Media | 43 8. Thumb through a stack of paper, then gently tap it on a flat surface to even the edges. 9. Load the sheets with the printable side face-down, in the portrait orientation (short edge first). Place the paper all the way back in the paper cassette and next to the right edge. Make sure the stack of paper fits under the arrow on the left edge guide. 10. Slide the edge guides against the paper, but not too tightly.
44 | Handling Paper and Other Media 11. Insert the paper cassette. Push it firmly into the printer. 12. Replace the output tray and adjust its length to fit your paper size.
Handling Paper and Other Media | 45 Using the Front Manual Feed Slot Note: When the optional SpectroProofer is installed, you cannot print from the front manual feed slot. If you want to print on posterboard or other media 31 to 59 mil (0.8 to 1.5 mm) thick, you must use the manual feed slot. This provides a straight-through paper path. Be sure to allow enough room behind the printer so the paper is not bent when it feeds into the printing position. 1.
46 | Handling Paper and Other Media 5. Push the paper under the gray feed rollers inside the printer. 6. Align the edge of the paper with the mark on the paper cassette cover, as shown below. For longer sheets, make sure you align the right edge of the sheet with the arrow mark on the right and the leading edge with the OTHER mark. Then close the top cover.
Handling Paper and Other Media | 47 7. Press the button. The printer automatically feeds the paper into printing position. 8. Extend the output tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper cover is not open.
48 | Handling Paper and Other Media Using the Rear Manual Feed Slot You may use the rear manual feed slot for thicker media types such as Velvet Fine Art Paper and UltraSmooth Fine Art Paper. You can also use this feed slot for other types of paper, as listed on page 39. 1. Make sure the printer is turned on, then press the l Paper Source button until the sheet icon appears on the LCD screen. 2. Extend the paper support.
Handling Paper and Other Media | 49 3. Adjust the edge guide according to the paper width. 4. Align the sheet with the right edge of the slot and insert it until it meets resistance. Make sure the sheet is straight. 5. Press the d button to feed the paper.
50 | Handling Paper and Other Media 6. Extend the output tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper cover is not open. Using Roll Paper You can use roll paper with a 2- or 3-inch core, up to 17 inches wide. Manually switching from one paper roll to another is a simple process. Check the Epson Pro Imaging website (www.proimaging.epson.com) or your Epson Professional Imaging authorized reseller for available media.
Handling Paper and Other Media | 51 • Choose if you’re printing on canvas or other heavy media. Media that is too thick may damage the cutter. Use of an external cutter/scissor is recommended. Also choose this setting if you want to print a series of pages and keep them together for cutting later on.
52 | Handling Paper and Other Media 2. Remove the spacer by holding the outer edge and pulling straight off the spindle. Note: The spindle accommodates both 2-inch and 3-inch roll paper cores. To switch between different size cores, see page 56. Loading the Paper onto the Spindle Follow these steps to attach the roll to the spindle: 1. Slide the black paper stop (flange) off the left end of the spindle. Avoid touching the printable surface of the paper as much as possible.
Handling Paper and Other Media | 53 Placing the Paper in the Printer Follow these steps to place the paper in the printer: 1. Open the roll paper cover. 2. Place the roll paper in the printer as shown. (The black end of the spindle goes on the left.) Note: To avoid feeding excess paper, make sure you don’t select when you’re using roll paper. 3. Make sure the printer is turned on, then press the control panel.
54 | Handling Paper and Other Media 4. Insert the leading edge of the roll paper into the roll paper feeder until the message on the LCD screen prompts you to press the button. 5. Press the button. The printer automatically feeds the paper to the printing position. 6. Close the roll paper cover. Note: The maximum page length you can print on is limited by the printer driver, and may also be limited by your application software and/or operating system.
Handling Paper and Other Media | 55 Removing Paper from the Spindle If you need to remove the paper roll from the spindle, follow these steps: 1. Open the roll paper cover. 2. If the paper is loaded for printing, press the up automatically. button. The paper rolls 3. Hold both ends of the spindle and lift up from the spindle holder. (Make sure the roll paper is rewound before removing the spindle.) 4. Remove the roll paper and spindle from the printer. 5. Remove the black paper stop from the spindle.
56 | Handling Paper and Other Media Switching Between 2-Inch and 3-Inch Roll Paper Note: Roll paper with a 2-inch core may cause paper jams on this printer due to severe paper curl. If you notice frequent paper jams when using 2-inch core media, switch to media with a 3-inch core. You can convert the spindle to accept roll paper with either a 2-inch or 3-inch core by using the spindle adapters. Follow these steps to attach the adapters for using 3-inch roll paper: 1.
Handling Paper and Other Media | 57 3. If the paper is not positioned correctly, press the d or u buttons to match the cutting position on the paper with the cutting position on the left side of the print head. 4. Press the button. 5. When the confirmation is displayed on the screen, press d to highlight Cut, then press OK. The paper is cut. Caution: To avoid damaging the printer, make sure you do not select the NARROW setting when you print on heavy media.
58 | Handling Paper and Other Media Optimizing the Settings for Your Paper Note: It’s a good idea to keep a list describing your paper configurations. When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various media—especially if you use non-Epson paper or a paper not supported by the driver. Use the paper configuration settings described below.
Handling Paper and Other Media | 59 7. Press the Menu button, then press OK to print the paper thickness pattern. The printer prints a pattern similar to the following: Smallest gap 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 8. Examine the printed pattern for the most evenly overlapping lines. Choose the number with the most even lines. In the example shown above, the lines under number 4 are the most even. 9. After printing the pattern, THICKNESS NUMBER is displayed.
60 | Handling Paper and Other Media 12. When done, press the button. Selecting Custom Paper Configurations Once you have created a paper configuration, you can select it whenever you print on that paper: 1. Press the Menu button, then press the d button to highlight PAPER SETUP. 2. Press the Menu button, then press the d button to highlight CUSTOM PAPER. 3. Press the Menu to display PAPER NUMBER, then press the d button to select the configuration number that you want to use.
61 Chapter 3: Printing With Epson Drivers for Windows Your Epson Stylus Pro 4900 comes with drivers and utilities that let you print and manage print jobs. ICC profiles are included, so you can use the color management features in Adobe Photoshop or other applications, or in the driver itself. A color-managed workflow using Photoshop and a color-calibrated monitor will give you the most accurate colors and best output from your printer for color photos. See page 109 for instructions.
62 | Printing With Epson Drivers for Windows Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select either Auto Expand or Retain Size or create a custom paper size, as described on page 69. Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the roll paper width and by adjusting the length by adding 0.1 inch (2.54 mm) to it.
Printing With Epson Drivers for Windows | 63 Choosing Basic Print Options Before you print, you need to set basic printing properties. Make sure you have installed the Epson driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose custom settings for more control over your printer and color management options. Follow these steps to make basic settings: 1.
64 | Printing With Epson Drivers for Windows 3. Select a Media Type setting that corresponds to the paper you are printing on. See the table on page 65 for more information. Note: If a color setting is grayed out, it is not supported for the selected Media Type. • If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using.
Printing With Epson Drivers for Windows | 65 Use the Speed/Quality slider to set the desired quality level. Select from the following additional options and click OK: • High Speed for fast, bidirectional printing at lower quality. • Edge Smoothing to improve the quality of low-resolution images. • Finest Detail for sharper edges on vector-based data including text, graphics, and line art. (This setting does not affect photographs and is not recommended for large files.) 6.
66 | Printing With Epson Drivers for Windows different settings to determine which one is best for the media you’re using.
Printing With Epson Drivers for Windows | 67 For this media Select this Media Type setting Standard Proofing Paper (240) Standard Proofing Paper (240) Standard Proofing Paper SWOP 3 Standard Proofing Paper SWOP 3 Standard Proofing Paper Adhesive Standard Proofing Paper Adh Proofing Paper White Semimatte Proofing Paper White Semimatte Proofing Paper Publication Proofing Paper Publication Proofing Paper Commercial Proofing Paper Commercial Coated Matte Paper Singleweight Matte Paper Singleweig
68 | Printing With Epson Drivers for Windows 4. Choose one of the following settings (if you select Color Controls or ICM, click the Advanced button after you select the setting): • Color Controls lets you specify individual values for adjusting brightness, contrast, saturation, and CMY inks, or choose from three Printer Color Adjustment modes. You can also choose from two Gamma settings, and use either a color circle or slide bar to adjust color.
Printing With Epson Drivers for Windows | 69 Tip: If you turn off color management, you can still control the ink density, as described on page 77. • Off (No Color Adjustment) disables color management in the printer driver. Choose this mode when you use a color managed workflow in Photoshop or other software. See page 109 for instructions. • ICM adjusts colors based on the printer’s ICC profile, using the Image Color Matching system. You can choose the input profile and other settings as shown below.
70 | Printing With Epson Drivers for Windows 2. For the Source setting, select Roll Paper or Roll Paper (Banner). The Roll Paper (Banner) setting allows you to print a series of continuous images without any space between them. This option is not available with all applications, and is mostly for tiling an image. Tip: Creating a user-defined paper size generally lets you make the best use of your roll paper. Save Roll Paper saves paper by not feeding the blank portion of the last page of your document.
Printing With Epson Drivers for Windows | 71 6. Click the Expansion button to select a borderless sizing option. Choose Auto Expand or Retain Size, then click OK. Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to adjust the expansion. Retain Size prints your image at the size you specify in your Normal cut application. You need to size it slightly wider than the paper width if you want to print without borders. See page 62 for more information.
72 | Printing With Epson Drivers for Windows • Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, print multiple print jobs without cutting, or if you are printing on heavy media that must be cut by hand. See page 56 for instructions on operating the cutter manually. • Single Cut allows images to be printed end-to-end and saves paper. With borderless printing, you may see a sliver of the previous or next image if you print multiple images in one print job.
Printing With Epson Drivers for Windows | 73 2. For the Source setting, select the paper source you’re using (Paper Cassette or Manual Feed). 3. Click Printable Area and select the setting you’d like, then click OK. Note: Use Feed Adjust B if you see banding at the bottom margin when using the Maximum setting. • Standard makes the bottom margin larger than the top and sides. • Maximum reduces the bottom margin. • Centered places the image in the center of the printable area. 4.
74 | Printing With Epson Drivers for Windows If the size of your paper is not listed, you can create a custom paper size. Select User Defined. You see this window: Type a name for your custom size, then enter the size in hundredths of an inch (or millimeters) and click Save. Then click OK. 5. If you want to print to the edges of the page, click Borderless (not available for custom paper sizes). If you’re not printing borderless images, go to step 7.
Printing With Epson Drivers for Windows | 75 Choosing Page Layout Options Note: Select Landscape when you want to rotate your image 90°. You can print multiple copies, change the print orientation, reduce or enlarge your image, or print on both sides of the paper. 1. On the Properties or Preferences window, click the Page Layout tab. You see this window: Note: Select Landscape when you want to rotate your image 90°. 2. Select the settings you want for Orientation and Copies. 3.
76 | Printing With Epson Drivers for Windows 5. Click Print Bckg Color if you want to print color on the background of the page. Click the Color Settings button to select the color you want. 6. Click Job Settings if you want to have the time, date, and other information about your print job printed at the top or bottom of the page. Click Details, select the settings you want to use. 7. Click OK or Apply when you’re finished setting Page Layout options.
Printing With Epson Drivers for Windows | 77 • Color Density lets you control the ink saturation level (for example, when you turn off color management in your printer software). • Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page. • Paper Feed Adjustment helps reduce banding.
78 | Printing With Epson Drivers for Windows 4. On the Main tab, select any other necessary setting for your paper in the Media Settings box. (See page 63 through page 69 for details.) 5. Click the Custom Settings button.
Printing With Epson Drivers for Windows | 79 6. Verify that your settings are correct, type a name for the custom media type, and click Save. 7. After saving your settings, you can do the following: • To use the settings to print right away, select the name you gave them in the Media Type list. Select the rest of the necessary print settings and print.
80 | Printing With Epson Drivers for Windows 1. On the Main tab, Choose the Media Type setting for the paper you have loaded in the printer. 2. Choose Advanced B&W Photo for the Color setting. 3. Click Custom, then click Advanced.
Printing With Epson Drivers for Windows | 81 4. You can adjust the following settings: • Color Toning: Allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets will affect the target found in the Tone Color Circle. • Tone: Allows you to easily change the entire tonal scale of your black and white output.
82 | Printing With Epson Drivers for Windows Saving, Exporting, and Importing Custom Settings You can save groups of settings so you can reuse them for future print jobs with the same profile/printer/ink/media combination. You can also export them as a file that you can share with others, who can import them for printing. In addition, the printer driver includes pre-defined setting groups for various types of printing.
Printing With Epson Drivers for Windows | 83 4. After saving your settings, you can do the following: • To use the setting group to print right away, select the name you gave it in the Select Setting list, if necessary, and print. • To save the settings to a file that you can share, click the Save/Del button again, click the name of the setting group in the list, click Export, select a location, enter a file name, and click Save. Importing a Custom Settings Group 1.
84 | Printing With Epson Drivers for Windows Editing Printer Driver Settings 1. Click the Utility tab, then select Menu Arrangement. 2. Select the item you want to edit. You can do the following: • Drag and drop the items to rearrange them • Add or delete groups • Move unused items into the Not Display group 3. When you’re finished, click Save.
Printing With Epson Drivers for Windows | 85 Managing Print Jobs Your printer comes with two utilities that let you check on your print jobs and cancel, pause, or restart them. The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s status and monitor print jobs. You can control how these programs work using the Speed and Progress and Monitoring Preferences utilities.
86 | Printing With Epson Drivers for Windows Optimizing Print Speed You can use the Speed and Progress utility to improve printing speed. 1. Click the Utility tab, then click the Speed and Progress button. You see this window: Note: If you want to disable display of the progress meter during printing, you can click the Show Progress Meter checkbox to deselect it. 2.
Printing With Epson Drivers for Windows | 87 • Page Rendering Mode speeds printing by rendering the entire page. Use this setting if print speed is extremely slow or the print head stops for a few minutes while printing. Printing will take longer to start. • Coarse Rendering allows you to override the length or width limitations in applications (such as Photoshop) that restrict the number of pixels you can print.
88 | Printing With Epson Drivers for Windows Setting Monitoring Preferences You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer. 1. Click the Utility tab, then click the Monitoring Preferences button. You see this window: 2. Select the notification options you want to use if various printing events occur. 3.
89 Chapter 4: Printing With Epson Drivers for Macintosh Your Epson Stylus Pro 4900 comes with drivers and utilities that let you print and manage print jobs. ICC profiles for ColorSync® are included, so you can use color management features in Adobe® Photoshop® or other applications, or in the driver itself. A color-managed workflow using Photoshop and a color-calibrated monitor will give you the most accurate colors and best output from your printer for color photos. See page 109 for instructions.
90 | Printing With Epson Drivers for Macintosh Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select a Paper Size setting with an Auto Expand or Retain Size option, or create a custom paper size. Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the paper width and by adjusting the length by adding 0.1 inch (2.54 mm) to it.
Printing With Epson Drivers for Macintosh | 91 Choosing Page Setup and Basic Print Options Note: Many application settings override the printer’s page setup options. Always verify settings to get the results you expect. You can choose from several options for printing on cut sheets or roll paper. You can also select the orientation of your image and the paper size. For printing on roll media, creating a custom page size is recommended to make the best use of your paper.
92 | Printing With Epson Drivers for Macintosh Note: If you need more information about print options, click the ? button. Note: If you don’t see the Paper Size setting in the Print window, check for it in your application before printing. For example, you may be able to select it by opening the File menu and selecting Page Setup. 3. Choose your printer from the Printer menu. Select your printer 4. Click the Paper Size drop-down menu.
Printing With Epson Drivers for Macintosh | 93 Also be sure to select roll paper options, as described on page 98. Select the paper size, then choose the setting The following settings are available, depending on the size you choose: • The Standard size setting prints on cut sheet paper with a bottom margin larger than the top and sides. • Borderless (Auto Expand) prints on cut sheets and enlarges your image (up to 3%) to fit the width of the paper (without side borders).
94 | Printing With Epson Drivers for Macintosh • Roll Paper - Borderless (Retain Size) prints your image on roll paper at the size you specify in your application. You need to size it slightly wider than the paper width to print without borders. See page 90 for more information. • Roll Paper - Banner prints a series of continuous images without any margin space between them, but with normal side borders.
Printing With Epson Drivers for Macintosh | 95 8. Select Printer Settings from the drop-down menu. You see this screen: Select Printer Settings 9. If you created a custom paper size for your roll paper, select the Auto Expand or Retain Size option in the Paper Size drop-down menu. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. See page 90 for details. 10.
96 | Printing With Epson Drivers for Macintosh • Off (No Color Adjustment) to disable color management in the printer driver. Choose this mode when you use a color-managed ICC workflow in Photoshop or another software application. See page 109 for instructions. • Select Color Controls, then choose one of the mode settings shown at the left in the drop-down menu: EPSON Standard (sRGB) increases the contrast in images. Use this setting for color photographs.
Printing With Epson Drivers for Macintosh | 97 Choosing Advanced Media Control Options Follow these instructions if you are using non-Epson media and you need to fine-tune its performance. Note: You may need to change the Color Density setting if your custom color profile was created to optimize D-max and color gamut. 1. Select Advanced Media Control from the drop-down menu. You see this screen: 2. Select the correct settings to match your ICC profile.
98 | Printing With Epson Drivers for Macintosh • Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper. • Paper Suction lets you decrease the paper suction level when printing on thinner papers (less than 12 lb), such as CAD drafting paper. • Platen Gap lets you fine-tune the setting for various paper thicknesses. • Roll Paper Back Tension lets you adjust the tension when printing on roll paper.
Printing With Epson Drivers for Macintosh | 99 2. Choose one of the following Auto Cut Settings: • Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, use the optional Auto Take-Up Reel, or print multiple print jobs without cutting. • Single Cut allows images to be printed end-to-end and saves paper. With borderless printing, you may see a sliver of the previous or next image if you print multiple images in one print job.
100 | Printing With Epson Drivers for Macintosh Controlling Borderless Image Expansion To control the amount of expansion when printing using a Paper Size with the Auto Expand option, select Roll Paper Settings from the drop-down menu. You see this screen: Adjust the slider to increase or decrease the amount of expansion. The widths shown in the table on page 90 work with the Standard Expansion setting. • Use the Min setting to minimize the amount of image clipping.
Printing With Epson Drivers for Macintosh | 101 Creating a Custom Preset and Printing Note: If you check the settings on each screen in the drop-down menu, go through them carefully from top to bottom. Avoid cycling through them repeatedly, or you may lose your settings. Caution: Do not open and close the Presets menu without typing a name, or you will lose your settings. Once you’ve made the correct settings for your print job, create a custom preset.
102 | Printing With Epson Drivers for Macintosh Choosing Advanced Black and White Photo Settings The Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black and white workflow. Advanced Black and White Photo mode also provides settings for more advanced black and white control.
Printing With Epson Drivers for Macintosh | 103 4. Select Advanced Color Management from the drop-down menu. You see this screen: 5. Choose the settings that are best for your photo. You can use the photo on the screen as a guide. • Color Toning: Allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia.
104 | Printing With Epson Drivers for Macintosh • Max Optical Density: Adjusts the overall density or focus of the print. Create a soft focus print by setting the density to lower. • Highlight Point Shift: If your image is prone to gloss differential, checking Highlight Point Shift will help to reduce gloss differential by adding density to the highlights of your image.
Printing With Epson Drivers for Macintosh | 105 Managing Print Jobs After you click Print, you can monitor the progress of your print job. Follow these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click your printer (and print queue) name. You see a screen like this: Note: If it is no longer spooling in the computer, you can also cancel a print job by pressing the button on the printer, selecting JOB CANCEL, and pressing the OK button. 2.
106 | Printing With Epson Drivers for Macintosh Selecting the Correct Media Type Setting The following table lists the settings designed to produce the best results on Epson media. If your paper is not listed, check the instructions included with the paper, or look on the Epson website www.proimaging.epson.com ( U.S. sales), www.epson.ca (Canadian sales). If you are using non-Epson paper, consult the manufacturer for the best setting.
Printing With Epson Drivers for Macintosh | 107 For this media Select this Media Type setting* Premium Canvas Matte Premium Canvas Matte Velvet Fine Art Paper Velvet Fine Art Paper Watercolor Paper Radiant White Watercolor Paper Radiant White Textured Fine Art Paper Textured Fine Art Paper UltraSmooth Fine Art Paper UltraSmooth Fine Art Paper Proofing Paper Standard Proofing Paper (205) Standard Proofing Paper (205) Standard Proofing Paper (240) Standard Proofing Paper (240) Standard Proofi
108 | Printing With Epson Drivers for Macintosh 108
109 Chapter 5: Managing Color With Profiles For the most precise color in your prints, you can use profiles designed specifically for your printer model and paper type. Basic profiles are installed with your printer driver. Assigning a profile to your image doesn’t alter it, only the interpretation of it by your software and how it appears on your monitor and in a printout. This is the best way to improve the color balance and contrast in your image.
110 | Managing Color With Profiles Note: The settings shown are suggested values. You see this window: 3. Select U.S. Prepress Defaults or North America Prepress 2 from the Settings menu to set Adobe RGB (1998) as the color space. Click OK. 4. Open the photo you want to print. If you see an Embedded Profile Mismatch message, select Use the embedded profile and click OK. If you see a Missing Profile message, select Assign working RGB: Adobe RGB (1998) and click OK. 5.
Managing Color With Profiles | 111 6. Select File, then click Print or Print with Preview. 7. Click More Options or Show More Options, then select Color Management. 8. Click Page Setup, select page settings as necessary, and click OK. 9. Under Color Handling, select Let Photoshop Determine Colors or Photoshop Manages Colors. Note: If your image contains very saturated colors, select Perceptual. This reduces the color saturation so that the colors fit within the printer’s color gamut. 10.
112 | Managing Color With Profiles Selecting Print Settings and Printing 1. Click the Print button, select Epson Stylus Pro 4900 and select Printer Settings or Print Settings. 2. Select the Media Type setting for your paper (see page 106). 3. Set the rest of the print settings you want to use. Note: Make sure that you select Off (No Color Adjustment) or Off (No Color Management). If you don’t, the printer driver will apply additional correction to the image data, producing inaccurate results. 4.
Managing Color With Profiles | 113 Windows Printing With a Color Profile First you set up your color management environment in Photoshop and assign a profile to your image, then you select your print settings and print. Note: The settings shown are suggested values. Setting Up Photoshop and Assigning a Profile 1. Open Adobe Photoshop. 2. Select Color Settings from the Edit menu. You see this window: 3. Select U.S.
114 | Managing Color With Profiles 5. When your image appears, evaluate the color balance and contrast. If they need improvement, select Image > Mode > Assign Profile or Edit > Assign Profile. Then select one of the following as the Profile setting: • A different RGB working space (or Profile), such as ColorMatch RGB or sRGB IEC61966-2.
Managing Color With Profiles | 115 10. Under Profile or Printer Profile, select a profile for your printer and the paper you’ll use. Note: If your image contains very saturated colors, select Perceptual. This reduces the color saturation so that the colors fit within the printer’s color gamut. 11. For the Intent or Rendering Intent setting, select Relative Colorimetric or Perceptual, and click the Black Point Compensation checkbox. Selecting Print Settings and Printing 1.
116 | Managing Color With Profiles 116
117 Chapter 6: Maintaining and Transporting the Printer The Epson Stylus Pro 4900 requires little maintenance to keep working at its best.
118 | Maintaining and Transporting the Printer Printing Status Information The status check sheet shows some of the current default settings, the page count, and the status of the maintenance tank. 1. Make sure paper is loaded in the printer. Note: You can replace the ink cartridges, cutter blade, and maintenance tanks yourself. Other printer parts need to be replaced by an authorized service technician. 2. Press r Menu. 3. Press d to select TEST PRINT, then press r. 4.
Maintaining and Transporting the Printer | 119 Checking Printer Status From the Printer Driver Tip: On a Macintosh, you can also run maintenance utilities by clicking the Utility button in the print job window or the icon on the printer settings screen. The Epson Status Monitor utility installed with your printer driver lets you check the levels of ink in the printer and the level of the maintenance tank(s). Follow the steps below to use the utility to check the status. 1.
120 | Maintaining and Transporting the Printer Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines, you should check the print head to see if any nozzles are clogged or deflected. If necessary, you can run a cleaning cycle to clear the nozzles. You can also turn on Auto Nozzle Check from the printer’s control panel. The printer will then check the nozzles periodically or before each print job and clean them if necessary.
Maintaining and Transporting the Printer | 121 Windows Mac OS X 3. Select the Nozzle Check icon and follow the instructions on the screen. 4. After the pattern is printed, use at least a 10× eye loupe to examine it. Caution: Don’t run a cleaning cycle while thick media is loaded in the printer. • If the pattern looks good, as shown below, the print head is clean. • If any dots or segments are missing or deflected, as shown below, run a cleaning cycle as described on page 124.
122 | Maintaining and Transporting the Printer Checking and Cleaning the Print Head Using the Control Panel You can print a nozzle check from the control panel and examine it to determine whether any nozzles are clogged or deflected. Then you can run a cleaning cycle if necessary. 1. Press the button. 2. Press d until NOZZLE CHECK is selected, then press r. 3. Do one of the following: • Select AUTO NOZZLE CHECK and press OK to run a nozzle check without printing a pattern.
Maintaining and Transporting the Printer | 123 Automatically Checking and Cleaning the Print Head Prior to a print job, the printer automatically checks the nozzles and cleans them if necessary. You can specify how often you want this to happen or turn this feature off. You can also have a nozzle check pattern printed on a regular basis, so you can check it yourself. 1. Press r Menu. PRINTER SETUP is selected. Press r again. 2. Press d until AUTO NOZZLE CHECK is selected, then press r. 3.
124 | Maintaining and Transporting the Printer 4. Press d to select AUTO NOZZLE CHECK, then press OK to start checking the nozzles. The LCD screen will report any color that has a clog and prompt if you want to clean it. If no clog is detected, the message “Nozzle clog was not detected” will appear on the LCD screen.
Maintaining and Transporting the Printer | 125 4. When cleaning is finished and the P power light stops flashing, print the nozzle check again to confirm that the head is clean. Note: You must use at least a 10× eye loupe to examine the nozzle check pattern for deflected nozzles. For effective cleaning, always run a nozzle check between cycles.
126 | Maintaining and Transporting the Printer 7. Press r, then press OK to start the alignment process. Each head alignment takes about 7 minutes. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically. Make sure you don’t open the front cover or turn off the printer during this process. 8. When the uni-directional alignment is finished, press r. 9. Select HEAD ALIGNMENT, select ALIGNMENT, then select AUTO. 10.
Maintaining and Transporting the Printer | 127 When the red B Ink Check light is flashing and INK LOW appears on the LCD screen, the indicated cartridge is almost expended. Make sure you have a replacement cartridge. When the light stays on and REPLACE INK CARTRIDGE is displayed, the cartridge is expended. You must replace the cartridge before you can continue printing. Use the following Epson UltraChrome® HDR ink cartridges: Note: We recommend that you use genuine Epson cartridges and do not refill them.
128 | Maintaining and Transporting the Printer 2. Press the ink compartment cover to open it. Caution: Leave the expended cartridge in the printer until you are ready to replace it. To prevent ink reporting errors, never replace the ink cartridges with the printer turned off. 3. Press in the cartridge you want to replace. The cartridge pops out. WARNING: Do not shake the expended cartridge, or ink may leak out. If ink gets on your hands, wash them thoroughly with soap and water.
Maintaining and Transporting the Printer | 129 5. Make sure the replacement cartridge is the correct color and remove it from its package. Gently shake the cartridge for about 5 seconds before installing it. Note: If you can’t insert the cartridge smoothly, you may have the wrong cartridge or are trying to insert it in the wrong slot. Check the package and part number. If the B Ink light remains on after installing the cartridge, it may not be inserted fully.
130 | Maintaining and Transporting the Printer Changing the Black Ink Cartridge You can use either Matte Black or Photo Black for printing. Both cartridges are installed all the time, and the printer knows which cartridge to use depending on the Media Type selected in the printer driver. You may sometimes need to switch cartridges as described below when using non-Epson media. The Photo Black cartridge is ideal for printing photographic images on all media types.
Maintaining and Transporting the Printer | 131 Note: If you are unable to access the clock settings, it has already been set via software. Use Epson NetConfig to make clock adjustments. The printer will now automatically change the black ink depending on your media type selection. Changing the Date and Time 1. Press r Menu. 2. Press d until MAINTENANCE is highlighted, then press r. 3. Press d until you see CLOCK SETTING, then press r. 4.
132 | Maintaining and Transporting the Printer • To change the language on the LCD screen, press d to highlight LANGUAGE, then press r. Press d until you see the language you want, then press OK to select it. The printer exits maintenance mode and returns to normal operation. • To change the units of measurement, press d to highlight LENGTH UNITS, then press r. Press d to switch from METRIC to FEET/INCH, then press OK to select it. Press l when done.
Maintaining and Transporting the Printer | 133 Replacing the Paper Cutter If you notice that your paper isn’t being cut cleanly, the cutter may need to be replaced. You can obtain a new cutter from Epson (part number C12C815351). See page 12 for ordering details. Removing the Old Cutter Make sure the printer is turned off, then follow these steps to remove the blade: 1. Open the ink cartridge covers. 2. Open the printer cover.
134 | Maintaining and Transporting the Printer 3. Use a cross-head screwdriver to remove the four screws holding the front cover in place, then remove the front cover. 4. Open the cutter cover.
Maintaining and Transporting the Printer | 135 WARNING: The blade is sharp. Be careful when removing it. 5. Loosen the screw holding the cutter in place, then carefully remove the cutter from the printer. 6. Dispose of the cutter in accordance with local regulations. Installing the New Cutter Remove the new blade from its package, then follow these steps to install it: 1. Insert the new cutter into the holder. Make sure the cutter pin goes into the hole. Tighten the screw using a cross-head screwdriver.
136 | Maintaining and Transporting the Printer 2. Align the cutter cover, then press it in until it clicks into place. 3. Replace the front cover. Note: If you are using the optional SpectroProofer, install it without replacing the front cover. 4. Close the printer cover and ink cartridge covers. 5. If your printer is not cutting accurately, use the Cutter Adjustment from the Maintenance Menu on the control panel.
Maintaining and Transporting the Printer | 137 Replacing the Maintenance Tanks The maintenance tanks store ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When a tank is almost full, a message appears on the LCD screen. When a tank is completely full, the printer stops working and a message appears on the LCD screen. You can check how much space remains in each maintenance tank by viewing its icon on the control panel, shown below.
138 | Maintaining and Transporting the Printer Replacing the Ink Maintenance Tank 1. Open the right ink cartridge cover. 2. Pull out the maintenance tank as shown. Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully. 3. Place the used tank in the plastic bag included with the new tank and dispose of it carefully. 4. Insert the new tank, then close the cartridge cover.
Maintaining and Transporting the Printer | 139 Replacing the Borderfree Maintenance Tank 1. Remove the output tray. Note: If the optional SpectroProofer is installed, remove it. 2. Release the tank lock. 3. Pull out the maintenance tank as shown. Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully.
140 | Maintaining and Transporting the Printer 4. Place the used tank in the plastic bag included with the new tank and dispose of it carefully. 5. Insert the new tank. Push it in firmly. 6. Set the lock, then replace the output tray. Note: The printer will not print if the tank is unlocked.
Maintaining and Transporting the Printer | 141 Caution: Be careful not to touch the gears inside the printer. To avoid damaging the components as well as the case, never use alcohol or thinners to clean the printer. Be careful not to get water on the printer mechanism or electronic components. Don’t use a hard or abrasive brush. Don’t spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism. Contact Epson if you think the printer needs lubrication.
142 | Maintaining and Transporting the Printer Preparing the Printer for Shipment 1. Turn off the printer and unplug the power cord. Caution: Do not turn off the printer by unplugging it or turning off a power strip. You will not be able to lock the print head, and ink will leak out of the reservoir, damaging the printer. 2. Remove the following parts: • Power cord and interface cables • All paper or other media • Roll paper spindle • Paper tray • Any optional components. 3.
143 Chapter 7: Solving Problems As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed.
144 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD screen to indicate the status of the printer: Paper alert light Ink alert light Power light and button Pause/reset light and button LCD screen Paper feed up button Paper release (ePlaten™) light and button Left arrow or paper source button Main Menu button Paper cut button Ink Menu button Paper feed down button 144
Solving Problems | 145 When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD screen, and the lights on the control panel come on or flash. The following table lists the messages in alphabetical order and includes an explanation and instructions for correcting the problem. Message Explanation Response BLACK INK ERROR The type of black ink setting in the printer does not match the setting in the driver. Press to switch to the correct setting and continue printing.
146 | Solving Problems Message Explanation Response CLEANING ERROR Head cleaning did not clear the nozzles. Press to clear the error and run the head cleaning utility again. If cleaning doesn’t start, cancel printing from the computer. Then turn the printer off and back on again. CLEANING ERROR NOT ENOUGH INK. CONTINUE CLEANING? YES (RECOMMENDED) NO There is not enough ink to perform cleaning. Select Yes and replace the cartridge (see page 126).
Solving Problems | 147 Message Explanation Response INK CARTRIDGE ALERT A non-genuine ink cartridge is installed. Select DECLINE and replace the ink cartridge with a genuine Epson ink cartridge; see page 126. A non-genuine ink cartridge is installed. Replace the ink cartridge with a genuine Epson ink cartridge; see page 126. You tried to install an ink cartridge that cannot be used with this printer. If you are replacing ink cartridges, check the package and product code.
148 | Solving Problems Message Explanation Response MAINTENANCE BOX 2 ERROR The Borderfree maintenance tank is not installed correctly or needs to be replaced. Reinstall the maintenance tank or replace it if needed. See page 137. MAINT BOX NEAR THE END OF SERVICE LIFE One of the maintenance tanks is nearing the end of its service life and needs to be replaced. Check the LCD screen to see which maintenance tank needs to be replaced. Replace the maintenance tank; see page 137.
Solving Problems | 149 Message Explanation Response NOZZLE CLOG DETECTED There is not enough space in the ink maintenance tank to perform cleaning. Select YES, then follow the instructions to replace the maintenance tank. Roll paper was not cut correctly. Press the button and open the front cover. Remove the uncut paper. The cutter may be blunt or incorrectly installed. Reinstall or replace the cutter if necessary; see page 133. Roll paper is used with the cut sheet setting.
150 | Solving Problems Message Explanation Response PAPER LOAD ERROR Paper has jammed in the printer. Press the button and remove the jammed paper; see page 160 for more information. Paper has jammed in the printer. Press the button and remove the jammed paper; see page 160 for more information. PAPER LOW The paper roll is almost finished. Replace the roll. PAPER OUT No paper is loaded. Load paper. LOAD PAPER The button has been pressed with no paper loaded.
Solving Problems | 151 Message Explanation Response PAPER SKEW Paper is not loaded straight. Press the button and make sure the paper is loaded straight. The paper source selected in the printer driver and the control panel do not match. Check the Paper Source or Paper Size settings and make sure the paper is loaded correctly. The paper source selected in the printer driver and the control panel do not match.
152 | Solving Problems Message Explanation Response SPECTROPROOFER ERROR There is an error with the optional SpectroProofer. Refer to the SpectroProfer User’s Guide for additional information. The paper eject support is in the wrong position. Lower the paper eject support. The paper eject support is in the wrong position. Raise the paper eject support.
Solving Problems | 153 If none of these suggestions help, try the solutions in the following table. Problem Solution Your print has horizontal banding. ◗ Check the ink indicators and light to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) Replace ink cartridges if necessary, as described on page 126. ◗ Run a nozzle check and cleaning cycle. See page 120 for instructions. ◗ Turn off the High Speed setting.
154 | Solving Problems Problem Solution Your print is grainy, or has misregistration or ghosting. ◗ Check the ink indicators and light to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) Replace ink cartridges if necessary, as described on page 126. ◗ Run a nozzle check and cleaning cycle. See page 120 for instructions. ◗ Align the print head, as described on page 125.
Solving Problems | 155 Problem Solution Your print has gaps or appears faint. ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is too old, replace it as described on page 126. ◗ Make sure the Media Type setting in the printer software is correct. ◗ Run a nozzle check and cleaning cycle (see page 120). ◗ Check the ink indicators and light and replace ink cartridges if your ink supply is low, as described on page 126.
156 | Solving Problems Problem Solution The bottom edge of your print is smeared. ◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the other side. ◗ Make sure the Media Type setting in your printer software is correct. ◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness setting or drying time. Use your printer software (page 97 for Mac OS X or page 77 for Windows) to choose the correct setting.
Solving Problems | 157 Problem Solution Nothing prints. ◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in. Then restart the printer and computer. ◗ Make sure the interface cable meets the requirements; see page 14 or 13. ◗ The printer port setting doesn’t match the printer connection port (Windows). Windows 7 & Windows Vista: Click > Control Panel > Hardware and Sound > Devices and Printers. Right-click the icon for your printer, then select Properties.
158 | Solving Problems Problem Solution A ruled line on your print appears to shift. ◗ Align the print head as described on page 125. Color images print in black only. ◗ Make sure the Color setting is correct in your printer software. The printer continues to feed paper after you have cancelled a job. ◗ Press the Pause/reset button on the printer to clear any print job data in the printer’s buffer and reset the printer. ◗ Make sure the paper source is set correctly. Roll paper cannot be cut.
Solving Problems | 159 Solving Paper Problems If paper feed or paper jam problems occur frequently, try one or more of the following solutions: • For roll paper, try adjusting the Paper Suction setting. See page 58 for more information. You can also adjust this setting through your printer driver. • For heavy or thick media, follow the instructions on page 57 to load the media correctly. • Make sure the paper is not folded, wrinkled, or damp.
160 | Solving Problems Clearing Paper Jams When paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD screen. Follow these steps to clear a roll paper jam: 1. Cut the paper at the paper insertion slot. 2. Hold both ends of the spindle and lift up from the spindle holder. 3. Remove the jammed paper from the roll paper feeder or front manual feeder.
Solving Problems | 161 4. Open the printer cover, if necessary, and remove any other jammed paper. 5. Close the printer cover, if necessary. Press the P power button to turn the printer off and then back on. Follow these steps to clear a cut sheet paper jam: 1. Remove the output tray and the paper cassette. 2. Remove the jammed paper.
162 | Solving Problems 3. If paper is jammed in the rear, remove the rear access panel by pulling it towards you as shown below. Remove the jammed paper and replace the rear access panel. 4. Remove jammed paper from the front manual feeder. 5. Open the printer cover and remove any other jammed paper if necessary. 6. Close the printer cover, if necessary. Press the P power button to turn the printer off and then back on.
Solving Problems | 163 Tip: Check the Epson Pro Imaging website at www.proimaging.epson. com for updated drivers and utilities that may become available. Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the appropriate section below. Macintosh OS X 1. Select System Preferences, then select Print & Fax. 2. Select your printer, then click the – button. 3.
164 | Solving Problems 164
165 Appendix A: Specifications Clearing Stored Print Information Your Epson printer stores various print information for the last 10 jobs printed, such as print job name, computer name, date, time, number of prints, etc. If you wish to clear this information (for example, before selling your Epson printer to another party), you may do so by running the printer’s nozzle check pattern 10 times. See “Running the Nozzle Check and Head Cleaning Utilities” on page 120.
166 | Specifications Dimensions and Weight Specification Description Height 26 inches (405 mm) Width 40 inches (863 mm) Depth 36 inches (766 mm) Weight (without consumables) 115 lb (52 kg) printer, stand, and paper basket Printer Interfaces • USB (1.1 and 2.0 compatible) • Ethernet 10/100 BaseT Safety Approvals Safety standards UL 60950-1 CSA 22.2 No.
Specifications | 167 Cut Sheets Sizes 8 × 10 inches A4 (8.3 × 11.7 inches) Letter (8.5 × 11 inches) B4 (JB4) (10.1 × 14.2 inches) 11 × 14 inches 30 × 40 cm (11.8 × 15.7 inches) A3 (11.7 × 16.5 inches) US B (11 × 17 inches) Super A3/B (13 × 19 inches) B3 (JB3) (14.2 × 20.3 inches) 16 × 20 inches 40 × 60 cm (15.7 × 23.6 inches) A2 (16.5 × 23.
168 | Specifications Ink Cartridges Cartridge life: 2 years from production date if unopened; within 6 months after opening package, at 77 °F (25 °C) Temperature: Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F Storage (installed) –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F Capacity: 200 ml Weight Approximately 0.
169 Index A Accessories, 10 Adding printer (Macintosh), 32 to 33 Adobe Photoshop, 109 to 115 Aligning print head, 125 to 126 Always spool RAW datatype setting, 86 Auto Cut setting, 99 Windows, 71 Auto Rotate setting, Windows, 72 B Banding, 153 Blank pages, 157 Blurry prints, 155 Bonjour printing, 32 Borderless printing Mac OS X 10.6 & 10.5, 91 to 94 Windows, 62, 69 to 74 Buttons, control panel, 17, 144 C Cable printer, 11, 12 problems, 157 requirements, 11, 12 Canceling print jobs Mac OS X 10.6 & 10.
170 | Index Deleting print jobs Mac OS X 10.6 & 10.
Index | 171 Lights, control panel, 17, 144 M Mac OS X color management, 109 to 112 system requirements, 12 uninstalling software, 163 Mac OS X 10.6 & 10.
172 | Index Paper attaching to spindle, 50 configuration settings, 76 to 79, 97 to 98, 155 custom settings, 57 to 59 custom size, 62, 70, 74, 91 to 94 cut sheet, 36 to 48 Epson, 49 handling, 35 to 59 heavy stock, 43 to 48 jams, 160 to 162 light, 144 loading in tray, 36 loading manually, 43 to 48 Mac OS X 10.6 & 10.
Index | 173 Printer cable, 11, 12 checking status, 85 to 88, 120 cleaning, 141 default settings, restoring, 131 to 132 dimensions, 166 maintaining, 117 to 141 monitoring, 85 to 88, 120 moving, 141 to 142 parts, 16 setting up on network, 23 software, uninstalling, 163 specifications, 165 status check, 117, 120 storing, 141 to 142 total print volume, 118 transporting, 141 to 142 turning off, 14 weight, 166 Printer driver installing in Macintosh, 30 installing in Windows, 28 to 30 Problems banding, 153 blank
174 | Index Roll paper attaching to spindle, 50 cannot be cut, 158 cutting manually, 55 to 56 loading, 49, 53 Mac OS X 10.6 & 10.5 settings, 98 to 99 ordering adapters, 10 printable area, 167 removing from spindle, 54 Save Roll Paper setting, 70, 99 trim lines, 72, 99 Windows settings, 69 to 72 S Safety approvals, 166 instructions, 13 to 15 Save Roll Paper setting Mac OS X 10.6 & 10.
Index | 175 Windows adding network port, 31 to 32 basic print options, 63 to 65 borderless printing, 62, 69 to 74 canceling print jobs, 85 checking printer status, 120 color management, 67 to 69, 113 to 115 custom paper size, 62, 70, 74 custom presets, 82 to 83 installing printer driver, 28 to 30 layout options, 75 managing print jobs, 85 to 88 Media Type setting, 64, 76 to 79 monitoring preferences, setting, 88 paper configuration options, 76 to 79 roll paper options, 69 to 72 Speed and Progress utility,
Index | 176 176
