Service manual
B
A C D E F G SERVICE
42
S
Service Manual
IMPORTANT:
• This appliance must be serviced every 12 months.
• Any service operation should be carried out only by a suitably qualied and
trained person.
• Gas and electricity supply MUST be isolated before any service operation is
carried out on this appliance.
• This manual should be left with the appliance.
• DO NOT MODIFY THIS APPLIANCE.
S1 Error Codes:
This gas re has been designed to show error codes to help explain and identify any fault
situation that occurs. These codes will appear on the wireless remote control in the form
of a large letter “E” with a number beside it. Codes can normally be reset by turning the
heater o then on again at the mains power wall switch.
The following table shows what each code means and possible ways to rectify the situa-
tion. In the case of persistent or repeated shutdown errors, action must be taken immedi-
ately to nd and repair the fault.
Error Code Suggestion action
Electronics Over
Temp
• Excess lint and dust build-up on the front of the controller tray.
• Possibly fascia panels installed incorrectly resulting in restricted air
ow.
• Room air fans may be slowed or stalled. Remove rebox, check that
fans are plugged in, cleaned, and free turning
Note: This error has a permanent lock out and will require the unit to be
reset after the initial error (turning the power to the re o “at the wall”
then on again after a few seconds).
Flame Failure or
Power Flue trip
The re has tried to light three times and failed.
• Check gas supply and check other gas appliances to see if they are
aected. If you have two separate propane cylinders, switch over to
the full bottle or contact your gas supplier. You may need to retry
igniting the re a few times after re-establishing gas supply.
• Check the electrode placement in relation to the pilot ame. Ensure
it is well enveloped in ame as per the diagram in the installation
instructions. Ensure no small coals have dropped onto the ignition
electrodes between the burners.
• Check that the fan inside the powerue wall terminal is running dur-
ing startup. This fan may need servicing if it is slowed or stalled.