Service manual
B
ACDEFGSERVICE
43
Appliance Over
Temperature
Sensor Trip
The bimetallic snap disk mounted on the spigot seal plate at the rear of
the re has tripped. The possible causes for this could include:
• Possibly fascia panels installed incorrectly resulting in restricted air
ow at the top of the re.
• Room air fans may be slowed or stalled. Remove rebox, check that
fans are plugged in, cleaned, and free turning
• The gas regulator being set too high resulting in excess heat build-
up.
• The inlet ue not being connected and the appliance drawing warm
air from the cavity. Check ues are securely connected at both ends.
Valve Solenoid
Check Failure
The valve solenoids have failed the pre-ignition test. This is to detect a
faulty valve solenoid. However, it is possible a wire has dislodged.
• Check that the connections to each solenoid are secure and in place.
It may be that the connections on the ends of the wires need to be
tightened a little (e.g. with a pair of pliers) to ensure a robust con-
nection to the valve terminal.
• Disconnect and reconnect the rebox connectors ensuring they are
rmly pushed into place.
• It could also be that one of the solenoids on the valve inside the re
has failed. If this is the case the valve will need to be replaced.
Remote Cannot
communicate
with re
The remote cannot communicate with the re. Reasons for this could
include:
• The re being turned o “at the wall” i.e. a loss of power to the re or
the remote is outside of its eective radio frequency range (too far
away from the re). Typical remote range is 1m to 5m.
• Ensure there is power to the re by pressing the auxiliary on/o (red)
button on the re, then press the on/o button on the remote to
clear the error.
Combustion Air
Flow Error
• Check whether the pressure switch is activating at startup (there is
an orange indicator LED in the control tray which should be lit). If
not check the pressure switch electrical connection is correct.
• Check that the hoses are connected at both ends. Ensure the hoses
are not kinked.
• Ensure the pressure switch is mounted vertically and the diaphragm
is operational. The grey hose should be connected to the low pres-
sure port and the translucent to the high pressure port
• Check that both ues are securely connected at both ends to the
appliance and the powerue wall terminal and that the ue is not
damaged
S2 Serial Number:
The serial number for the re can be found in two places. The rst is in the battery com-
partment of the wireless remote under the batteries. The second is on the data sticker on
the chassis under the rebox on the left hand side.










