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ES220 IP Phone

User Manual

（firmware:v1.0.2.9-777）

Summary of content (70 pages)

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ES220 IP Phone User Manual （firmware:v1.0.2.9-777） Escene Communication Co .,Ltd www.escene.
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Tables of Contents 1. Getting Started.............................................................................................................................1 About ........................................................................................................................................1 Feature Highlights: ...................................................................................................................1 Technical Features ................................................
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Phone Setting ..................................................................................................................27 VLAN Setting .................................................................................................................29 VPN Setting ....................................................................................................................30 Dial Plan setting........................................................................................................
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ES220 IP Phone 1. Getting Started About ES220P is a popular type IP Phone in Sayhi phones series, with modern design, functional, practical and voice clarity characteristics. It accomplished the powerful telephony features by cooperating with the communications platform, such as call transfer, hotline, multi-party conferences, voice mail, interruption-free, etc.
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ES220 IP Phone Codec QoS Network Speech G.723.1 (5.3K 6.4K b/s)、G.729 A (8Kb/s)、G.711 A/U (64Kb/s), G.722 TOS, Jiffer Buffer, VAD, CNG, G.
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ES220 IP Phone 2. Connecting Your Phone Your system administrator will likely connect your new SayHi ES210 IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone.
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ES220 IP Phone 3. Phone overview Understanding Buttons and Hardware You can identify buttons and hardware on your SayHi ES220 from figure 3.1. Figure 3.1 SayHi ES220 17 ○ 18 ○ 2 ○ 1 ○ 6 ○ 7 ○ 14 ○ 3 ○ 8 ○ 9 ○ 10 ○ 11 ○ 12 ○ 13 ○ 4 ○ 15 ○ 5 ○ 19 ○ 16 ○ 6 ○ Item 1 Description message button: when have new message in, the light will blink red 2 3 Line 1 When you use this line ,the light is red Headset button: Toggles the headset on or off. and PSTN When headset is on, the light is red .
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ES220 IP Phone 4 Line 2 When you use this line ,the light is red 5 0-9，*，# Basic Call Handling: press “#” send out a call by default. 6 Navigation Allows you to scroll through menus and highlight items. When the button phone is on-hook, it becomes a shortcut key as follow: “Up”: Adjust ring volume，operate with the “down” button “Down”: Open “Missed Calls” list: “Left”: Open “Received Calls” list; “Right”: Open “Dialed Numbers” list.
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ES220 IP Phone Understanding Phone Screen Features This is what your main phone screen might look like: Figure 3.3 SayHi ES220 Phone LCD 1 ○ ② Screen displays 1 Line status Functions Show the phone line status: 1) : Disconnect into network. 2) : Only Peer-to-Peer call. 3) : Network connected normal, but the line is not successfully registered. 2 Time and date 4) : Network is OK and the line is available. 5) : Line is turned on DND.
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ES220 IP Phone 4. Basic Call Handling You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Note: The bold type of the following text in table signifies the phone's button. Placing a Call Here are some easy ways to place a call on SayHi ES220 IP Phone: If you want to...
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ES220 IP Phone • If you make a mistake while dialing, press C button to erase digits. Answering a Call You can answer a call by simply lifting the handset, or you can use other options if they are available on SayHi ES220. If you want to... Answer with Then...
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ES220 IP Phone speakerphone --Press Handset button, （Do not keep the headset mode) Hang up while using the Headset Using Hold and Resume (Switch Calling Line) You can hold and resume calls. If you want to... Then... Put a call on hold Press HOLD button Resume a call Press line button Tips • Engaging the Hold feature typically generates music or a beeping tone. Transfer Calls Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to...
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ES220 IP Phone function Toggle Mute off Press C button, then the mute off Do Not Disturb You can use the Do Not Disturb(DND) feature to block incoming calls on your phone with a busy tone（Can also be set to their voice mail or other extension numbers, etc.). If you want to... Then... Enable DND on a line --1) Press OK button > “Function setting” > “DND” > (select line) “Enable” --2) All enabled line on the phone would changes to status.
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ES220 IP Phone 5. Advanced Call Handling Using the Phone Book You can store a large number of contacts in your phone's directory. You can add, edit, delete, dial, or search for a contact in this directory. However, it only can configure the phone book on web page in SayHi ES220. For details, you can refer to 7.Web Settings. However, you can dial from Phone Book on the phone after setting phone book on web page. If you want to….
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ES220 IP Phone --5) Press “Save”to complete --6) Press “Delete” to cancel your input.
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ES220 IP Phone Using Call Logs Your phone maintains records of your missed, placed, and received calls. If you want to… View your call logs Then… --1) Press OK button > “Call history” > “Missed Calls”, “Received Calls”, or “Dialed numbers” --2) Use the navigation keys to view the call record information. --)You can delete the information, Select “Delete all” Dial from a call log Please refer to the previous part 4.Basic call handing – Placing a call.
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ES220 IP Phone 6. Keypad Instruction SayHi series IP phones are can be configured in two ways. The first you can use the phone keypad where you can settings for you IP phones, the other you can log in to User Options web pages where you can settings for you IP phones. Use phone keypad to setting. Press OK button to the main menu, Use the navigation keys to select menu, press OK button to confirm menu selections, press C button to delete input information. Tips • When you want to type “.
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ES220 IP Phone -SIP2: the secondary SIP , When the primary server is unavailable ,use the SIP server -Refresh time: Registration refresh interval, the minimum value is 20 The default value is 3600. -Con type :UDP or TCP, usually select UDP -Amount of used line :the account use one line or two lines. --5) Set up the above parameters, select “Save” to saves settings, Complete the account creation. * Note: the parameters with the * mark must be set.
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ES220 IP Phone change it to 88),you must use IP and Web port to login the web page (for example http://192.168.0.200:88).It will take effect on next reboot. -Telnet port: the default Telnet port is 23, if you change it (for example change it to 2003), you must use IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot.
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ES220 IP Phone empty) ； --3) Select “Modify password”, you can change the “Advanced password”.
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ES220 IP Phone -Headset mic volume: Headset microphone input volume View status If you want to ...... Then...... Network You can see the network detail information of the phone Lines You can see the SIP account software It include phone Mode、software version、kernel version、Upgrade date、Running time Diagnose If you want to check the phone hardware function, press OK button > “diagnose”, you can check the phone item as below. If you want to .... Then ....
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19 ES220 IPPhone 7. Web Settings We can configure IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.0.200) into the address bar of web browser. The default login name and password are both “root”. Config Guide You can finish the base configuration step-by-step by this guide. When press “Next”, you can configure the Network parameters for the phone, www.escene.
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20 ES220 IPPhone After configure the network parameter, press next, then you can configure sip account for the phone. Press Finish, the base configuration of the phone is complete, now you can use the phone to call with sip. www.escene.
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21 ES220 IPPhone Network You can config the network parameters for the phone on the web page.
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22 ES220 IPPhone HTTP Port The default web port is 80,if you change it(for example change it to88), You must use IP and Web port to login the web page(for example http://192.168.0.200:88). It will take effect on next reboot. Telnet Port the default Telnet port is 23,if you change it(for example change it to 2003),you must use IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot.
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23 Account Mode ES220 IPPhone You can choose VOIP Display Name It is showed as Caller ID when making a phone call Username It is a username provide by SIP Server Authenticate Name It is authenticated ID for authentication Password It is a password provide by SIP Server SIP Server Server for registration, provided by administrator Register Expire Time IP phone automatically registered every time Amount Of Line Account Used The line key of account used,default is 1 Audio The IP phone support
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24 ES220 IPPhone 2) Choose “Output volume”, you can modify “Handset Volume, SpeakerPhone Volume, Headset volume” 3)Choose “Input Volume ”,you can modify “ Handset Mic Volume, SpeakerPhone Mic Volume, Headset Mic Volume” 4)Choose ”Voice codec” you can modify “payload Length”, normally is 20ms. 5)Choose ”Ring”, you can delete which you don’t want to use. 6)Choose “Upload Ring”, you can upload the music which you like,but upload G729 less than 30k.
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25 ES220 IPPhone Contact You can add, edit and delete contact in a phone book on web page of ES210. The phonebook can storage 300 contact entry. 1) Click “PhoneBook” > “Contact”, If you want to add a Group, you just ought to click ‘Add Contact’. You can edit an existed Contact by click . You can delete an existed Contact by click , if you want to delete all Contacts, you just ought to click ’Delete All Contact’.
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26 ES220 IPPhone BanList You can add, edit and delete banlist in a phone book on web page of ES220.. 1) Click “PhoneBook” > “BanList”, If you want to add a BanList, you just ought to click ‘Add BanList’. You can edit an existed BanList by click . You can delete an existed BanList by click , if you want to delete all BanLists, you just ought to click ’Delete All BanList’.
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27 ES220 IPPhone Description Description of a BanList First Name The First Name of a ban contact Last Name The Last Name of a ban contact Mobile Number The number1 phone number of a ban contact Home Number The number2 phone number of a ban contact Office Number The number3 phone number of a ban contact Account Select a SIP account relating this ban contact, that is the ban contact can’t dial to this SIP account.
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28 ES220 IPPhone www.escene.
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29 ES220 IPPhone When used Phone Setting option, you can set several parameters as follow: Phone Setting DTMF The DTMF transmitted mode,include RFC 2833,Inband,SIP Info BackLight The backlight of the phone LCD Set Time Mode The mode of set time for phone,include SNTP/SIP Server/Manual Daylight Time Enable/disable the DST for the phone Saving Time Format You can use 24 hour time format or 12 hour time format Time Zone-GMT You can select different time zone for the phone Manual Setting This us
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30 ES220 IPPhone VPN Setting IF you need to setup a VPN Setting, you should fill below options. When used VPN Setting option, you can set several parameters as follow: VLAN Setting Enable VPN You can enable/disable VPN for phone and pc VPN Type: L2TP or SSL_VPN VPN Server Addr VPN server's ip VPN User Name VPN user's name VPN password A password be use for authentication SSL_VPN Upload VPN config Dial Plan setting If you want to setup a dial plan, you can click "Dial Plan". www.escene.
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31 ES220 IPPhone Click "add rule" to entry this interface. Dial Plan Setting ID Dial Plan ID IP The ip of a phone which you want to call prefix The number which you need to press actually if you want to call the phone Called Number Insert There have two option, Enable or Disable. Position Which position you want insert the number Number Waht number you want to insert Called Number Delete There have two option, Enable or Disable.
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32 ES220 IPPhone Global SIP You also can setup the SIP server on Global SIP. If you set SIP server in global SIP ,then you don’t need to set SIP server in account SIP. Phone Maintenance Log If you need to catch a debuging Level log, you need setup on this interface. www.escene.
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33 ES220 IPPhone You can change the password used to login phone GUI in Password option.
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34 ES220 IPPhone Press the ‘Reset to Factory Setting’ option,the phone will load to factory default setting on next reboot. Auto Provision When you open the auto provision function, the phone will auto provision if the phone detect a higher sofrwre or kernel which are put on the software server. The detail information about auto provision you can see the appendix. www.escene.
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35 ES220 IPPhone When use auto provision, you can set several parameters as follow: Auto Provision Auto Provision You can enable/disable auto provision by select on/off Protocol The protocol use for auto provision,it include tftp/http/ftp Software URL Server The server address of the auto provision Username The username provide by provision server Password The password provide by provision server Auto Download Software This used to auto download software from server Auto Kernel This used to
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36 ES220 IPPhone When use ftp upgrade, you can set several parameters as follow: FTP Upgrade Server IP The ip address of the ftp server Filename The name of the file want to download from ftp server Username The username provide by ftp server Password The password provide by ftp server Software Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used update/backup to update/backup the configure file of the phone Phone
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37 ES220 IPPhone When use tftp upgrade, you can set several parameters as follow: TFTP Upgrade Server IP The ip address of the tftp server Filename The name of the file want to download from ftp server Software Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used update/backup to update/backup the configure file of the phone Phone Book You can used update/backup to update/backup the phonebook of the phone EXT Module
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38 ES220 IPPhone When use http upgrade, you can set several parameters as follow: HTTP Upgrade Select a File Browse the software/kernel/config file you want to upgrade from http Software Upgrade Used to upgrade the software of the phone Kernel Upgrade Used to upgrade the kernel of the phone Configuration You can used upload/download to upload/download the configure file of the phone Phone Book You can used upload/download to upload/download the phonebook of the phone *EXT Module You can used up
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39 ES220 IPPhone When you press ‘Reboot’,the phone will reboot. Phone Status You can see the currently status of the phone when use Phone Status option. www.escene.
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40 ES220 IPPhone System Info You can see the system information when used System Info option. Attention: On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel. This software version is V1.0.2.9-777 This kernel version is v2.5.9 About You can see the phone model when used About option. www.escene.
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41 ES220 IPPhone www.escene.
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42 ES220 IPPhone Appendix： Auto Provision Pre-configuration on TFTP/HTTP/HTTPS/FTP Server When the software or kernel auto-provision is enabled and want to run, IP Phone will check the software and kernel version at first, so we need make some pre-configuration on the provisioning server. Auto Provision for Software: 1. Create a notepad file named“F000X00.cfg”(the “X” is decided by the model of the IP phone you are using, for example, if the model is ES620, the file name is “F000600.
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43 ES220 IPPhone K_uImage_300.bin_version2.1.6: for ES310 and DS312; K_uImage_200.bin_version2.1.6: for ES210 and DS212 Write the new version you want to upgrade and save it on your provisioning server. *Please note that if the version is not older than (and same as) the one on your phone, auto-provision of your kernel would be not available. 3. After it, upload the new kernel to the TFTP/HTTP/HTTPS/FTP provisioning server and complete the pre-configuration steps.
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44 ES220 IPPhone 3. If you want to use this file to auto-provision, you just need to modify it by yourself and rename it to the MAC address of your IP Phone with .xml suffix. Extern.xml file on TFTP/HTTP/HTTPS/FTP Server The Extern.xml includes the settings of programmable buttons on the phone and all Expansion Modules. All the phones can download the settings from a same file and they will have the same settings (for example, Speed-dial, BLF and so on).
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45 ES220 IPPhone Start up the “DHCP Management Console”; Expand the DHCP scope which will contain the phones Right-click on the “Scope Options” node Select “Configure Options” In the “General” tab, scroll down the list of options and identify the option labeled “066 Boot Server Host Name” 6. Enable the “066 Boot Server Host Name” and enter the string value according to the examples discussed previously string value: 192.168.0.201(TFTP Server IP Address); 7. Click the “OK” button 1. 2. 3. 4. 5.
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46 ES220 IPPhone It supports three protocols in Auto-Provision:TFTP,HTTP and FTP. The format with provisioning server URL is: TFTP: TFTP://192.168.0.201(192.168.0.201 is the default Server IP address) HTTP: HTTP://192.168.0.201 HTTPS: HTTPS://192.168.0.201 FTP: FTP://192.168.0.201 Username: the user to login FTP/HTTP/HTTPS server Password: the password of the user using to login FTP/HTTP/HTTPS server *Username and password are available in FTP/HTTP/HTTPS only (unavailable in TFTP). www.escene.
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47 ES220 IPPhone Auto Download Software: Download software from server and upgrade it automatically. Auto Download Kernel: Download kernel from server and upgrade it automatically. Auto Download Config File: Download configuration file from server and update it automatically. BroadsoftCompatibility: If you select this function, you need to put two configuration files (with Broadsoft format) on the provisioning server.
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48 ES220 IPPhone function and input the AES Key matching the one on your server on. 1. Overview LDAP stands for Lightweight Directory Access Protocol which is a client-server protocol for accessing a directory service. LDAP lets you locate organizations, individuals, and other resources such as files and devices in a network, whether on the Internet or on a corporate intranet, and whether or not you know the domain name, IP address, or geographic whereabouts.
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49 ES220 IPPhone We introduce each parameter attributes in following section. 3. Attributes 3.1Common Attributes Abbrevation cn company gn homePhone mobile o ou pager sn - Name commonName company Description Full name of the user.
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50 ES220 IPPhone ￠ (!(cn=%s)) Returns all LDAP records which “do not” have the “cn” field starting with the entered prefix. 3.2.2 LDAP Number Filter Description: LDAP number filter is the search criteria for number look ups. The format of the search filter is compliant to the standard string representations of LDAP search filters (RFC 2254). The number prefix for search entered by the user is represented by the “%” symbol in the filter. Valid Values: Standard LDAP filters e.g.
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51 ES220 IPPhone OU=Development subtree only by entering providing the following search base: OU=Development, O=COMPANY. Other examples see below. Default Value: Examples: ￠ o=UNIVERSITY OF NEW ORLEANS,c=US ￠ o=SFU,c=CA ￠ dc=escene,dc=cn 3.2.6 User Name Description: This setting specifies the bind “Username” for LDAP servers. Most LDAP servers allow anonymous binds in which case the setting can be left blank.
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52 ES220 IPPhone regarding which name attributes are to be configured. Valid Values: Space separated name attributes, see examples below. Default Value: Examples: ￠ cn sn displayName Requires “cn”, “sn” and “displayName” fields for each LDAP record. ￠ givenName Requires “givenName” field for each LDAP record. ￠ vorName nachName Requires “vorName” and “nachName” fields for each LDAP record. 3.2.
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53 ES220 IPPhone 3.2.13 LDAP Lookup for Incoming Call Description: This setting can be used to enable calling line identification using LDAP. When the setting is turned “Enable”, the phone performs an LDAP number search for the incoming number and displays the name of the calling party accordingly. Valid Values: , Default Value: Disabled LDAP Sorting Results 3.2.
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54 ES220 IPPhone Protocol: Version 3 #####this setting is relate with the server configuration. Search Delay(ms)(0~2000): 0 LDAP Lookup for Incoming Call: Enabled LDAP Sorting Results: Enabled LDAP Lookup for PreDial/Dial: Enabled 4. Configuration on Escene Phone 5. LDAP Server Installation 5.1Install OpenLDAP Server on Windows 2003 System Install “openldap-2.2.29-db-4.3.29-openssl-0.9.8a-win32_Setup.exe” according to default prompt,please remember the install path for next steps. 1.
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55 ES220 IPPhone 2. Please remember the install path. E.g. C:\Program Files\OpenLDAP. www.escene.
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56 ES220 IPPhone 3. Choose the [Full installation] mode as picture. www.escene.
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57 ES220 IPPhone www.escene.
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58 ES220 IPPhone 5.2Configure OpenLDAP Server 5.2.1 Configure slapd.conf file 1. Add “schema” in slapd.conf file Access to the install path (for example,C:\Program Files\OpenLDAP),open the file names slapd.conf,find the command include ./schema/core.schema Add the other commands like: include ./schema/cosine.schema include ./schema/inetorgperson.schema include ./schema/corba.schema include ./schema/dyngroup.schema include ./schema/java.schema include ./schema/misc.schema include ./schema/nis.
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59 ES220 IPPhone 3. Modify the LDAP password Access to the install path,open the file names slapd.conf,find the command rootpw secret Please modify it to the password you want to set. rootpw escene 5.2.2 Run slapd server Cmd to OpenLDAP’s install path,for example,”cd Files\OpenLDAP” , then run the command “slapd –d 1” c:\Program If run the server successfully,you can find the command of “slapd starting” NOTE: Please do not close this window to make sure the LDAP Server keep running. 5.2.
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60 ES220 IPPhone o: dn: objectClass: cn: description: Escene Organization cn=Manager,dc=escene,dc=cn organizationalRole Manager Escene Address Book Administrator Cmd to execute command “ldapadd –W –f escene.ldif”. -xv –D “cn=Manager,dc=escene,dc=cn” Input the password you set,here is escene. www.escene.
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61 6. ES220 IPPhone Install LDAP Client tool in Windows System 6.1 Install LDAPExploreTool2 Install the LDAPExploreTool2 according to the prompt. 6.2 Create the Configurations in LDAPExploreTool2 1. Run the LDAPExploreTool2,access to File→Configurations. 2. Create the New Configuration a. Fill in a name in Configuration option www.escene.
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62 ES220 IPPhone b. Input the server address on Server option. www.escene.
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63 ES220 IPPhone c. Press Test connection,the password is blank(no password),press ok,will display Test OK. NOTE: Server name or IP\Server port\Version settings are relate with the settings on escene phone. d. Configure the “cn=Manager,dc=escene,dc=cn” on User DN,and tick the Store password for protect your settings,enter the password which you configure on the server. www.escene.
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64 ES220 IPPhone The Base DN will auto-configure if you press the [Guess value]. After the settings above,you can press [Test connection] to test your settings,if it prompt warning message,please re-try the steps above again,we can continue the next steps if the test is passed. 3. Choose the Action[LDAP],then press [Open] achieve the settings. Then you can get the page like following picture. Please right click the www.escene.
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65 ES220 IPPhone action to add the contacts. 6.3 Add the Entry 1.Please right click the action to add the contacts. 2.Create new entry. Parent DN: This setting will automatic generation according the Configuration setting. Entry RDN: The format is cn=XXX Object Class(from schema): Select the structure class which entry belongs to, each structure class has its own must attributes and may attributes. We select [Person] for example here.
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66 ES220 IPPhone Please notice the note label on the picture above. After save the settings, you can find the new added entry at the left of the LDAP catalogue. 3.You can add more contact entries by these steps. www.escene.
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67 ES220 IPPhone ---------------------------------------------------------------------------------------------------------------------- Escene Communication Co.,Ltd Address: Floor 4,Building C,Yuean Industrial Park,Huangcun Road No.51,Tianhe District,Guangzhou,China. Postal Code: 510660 Tel: (+86)20-28096798 Fax: (+86)20-28096786 http://www.escene.hk Technical Support: E-mail: support@escene.cn www.escene.