FAQ

12346 Valley Blvd, Suite A El Monte California U.S.A. 91732
Office: 626-579-3889 www.eleding.com Email: [e-mail] Page 3 of 3
settings and is included for free in each box of LED panel lights. For combo sales, the free handheld remote is adjusted
based on the order, ensuring efficient utilization.
 EEBPTL-ACRC-W, Wall Mount 2.4G RF Combined Dimmer, CCT Selector, 2-Way Switcher Tri-Function AC Power-
Operation Controller for LED Panel Light EEBPTL Series: This wall mount remote controller serves as an alternative to
the original wall switch. It eliminates concerns of misplacing the handheld remote, as it remains fixed on the wall. This
controller is optional and can be purchased separately from accessories.
Both the wall mount and handheld remote controllers can be used in parallel, making them perfect for scenarios such as
conference rooms, classrooms, and labs. For instance, if you've installed eSenlite panel lights on the ceiling of a lengthy
corridor, you can place a wall mount remote controller at one end and a handheld remote at the opposite end. This setup
allows both remotes to control the entire corridor, saving you from having to walk all the way to turn off the panel lights. This
feature is incredibly convenient for users in various settings.
Feel free to contact EESGI for special arrangements, either by phone at [phone] or by email at [e-mail] Our
Customer Service Hours are from Monday to Friday, 10 AM - 5 PM PST. We're here to provide assistance whenever you need it.
Q11: What is the warranty for the eSenlite panel light?
Answer: The eSenlite panel light comes with a rated lifetime of 50,000 hours. In terms of warranty, we provide a five-years
limited warranty for this product. Our team at EESGI, based in the US, is responsible for the creation, design, and quality
control of our products. We are dedicated to ensuring 100% customer satisfaction and continuously developing new energy-
saving lighting solutions. If you have any inquiries about environmental settings or the warranty, please don't hesitate to
contact EESGI. You can reach us via phone at [phone] or email us at [e-mail] . Our Customer Service Hours
are from Monday to Friday, 10 AM - 5 PM PST. We are here to assist you.
Q12: How many panels can be connected to one remote?
Within the range of 150 to 250 feet, there is no quantity limit under conditions of no obstruction and no interference.
Using the handheld remote control, you can set up to control a maximum of 4 groups of lights in separate groups
with separate lighting profiles. The handheld remote control can be selecting color temp range from 3000-5000K
with unique smooth linear profile.
Q13: Can I use more than one remote for panels in one area?
Different types of controllers can simultaneously control panels in the same area, but only one controller of the same
type can be connected at a time. If a second controller of the same type is set up, it will automatically replace the
connection of the first one.
Q14: Why do you claim that eSenlite LED panel lights are the most energy-efficient and eco-friendly? What
are the benefits to me if I purchase eSenlite panel lights?
eSenlite LED panel lights adhere to the highest energy-efficient standards in the market, producing 130 lumens
of brightness per watt. With the same power consumption, our product generates greater brightness. Under
equivalent illumination and physical size conditions, we boast highest brightness output with the lowest
energy consumption, resulting in long-term savings on your electricity bills. Unlike most similar products on
the market, many of their offerings, due to cost constraints having provided lower lumens per watt.