User guide

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NOTE: Potential phishing websites that have been whitelisted will expire after several hours by default. To allow a
website permanently, you can use the URL address management tool. From the Advanced setup (F5) click Web and
email > Web access protection > URL address management and from the URL address management drop-down
menu select List of allowed addresses and add your website to this list.
Phishing site reporting
The Report a phishing site link enables you to report a phishing/malicious website to ESET for analysis.
NOTE: Before submitting a website to ESET, make sure it meets one or more of the following criteria:
the website is not detected at all,
the website is incorrectly detected as a threat. In this case, please refer to the Remove phishing site link.
Alternatively, you can submit the website by email. Send your email to [e-mail]. Remember to use a
descriptive subject and enclose as much information about the website as possible (e.g., the website you referred it
from, how did you hear about it, ...).
4.3 Updating the program
Regularly updating ESET NOD32 Antivirus is the best method to ensure the maximum level of security on your
computer. The Update module ensures that the program is always up to date in two ways, by updating the virus
signature database and by updating system components.
By clicking Update in the main program window, you can view current update status including the date and time of the
last successful update and if an update is needed. The primary window also contains the virus signature database
version. This numeric indicator is an active link to ESET’s website, listing all signatures added within the given update.
In addition, the option to manually begin the update process, Update virus signature database is available. Updating
the virus signature database and updating program components are important parts of maintaining complete
protection against malicious code. Please pay attention to their configuration and operation. If you did not enter your
License details (username and password) during installation, you can enter your username and password when
updating to access ESET’s update servers.
NOTE: Your username and password are provided by ESET after purchasing ESET NOD32 Antivirus.