User guide

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Quarantine window and select Quarantine....
Restoring from Quarantine
Quarantined files can also be restored to their original location. Use the Restore feature for this purpose, which is
available from the context menu by right-clicking a given file in the Quarantine window. If a file is marked as Potentially
unwanted application, the Restore and exclude from scanning option is enabled. Read more about this type of
application in the glossary. The context menu also offers the Restore to... option which allows you to restore a file to a
location other than the one from which it was deleted.
NOTE: If the program quarantined a harmless file by mistake, please exclude the file from scanning after restoring and
send the file to ESET Customer Care.
Submitting a file from the Quarantine
If you have quarantined a suspicious file that was not detected by the program, or if a file was determined to be
infected incorrectly (for example, by heuristic analysis of the code) and subsequently quarantined, please send the file
to ESET‘s Virus Lab. To submit a file from quarantine, right-click the file and select Submit for analysis from the context
menu.
4.4.9 Proxy server setup
In large LAN networks, the connection of your computer to the Internet can be mediated by a proxy server. If this is the
case, the following settings need to be defined. Otherwise the program will not be able to update itself automatically.
In ESET NOD32 Antivirus, proxy server setup is available in two different sections within the Advanced setup tree.
First, proxy server settings can be configured in Advanced setup under Tools > Proxy server. Specifying the proxy
server at this level defines global proxy server settings for all of ESET NOD32 Antivirus. Parameters here will be used by
all modules requiring connection to the Internet.
To specify proxy server settings for this level, select the Use proxy server checkbox and then enter the address of the
proxy server into the Proxy server field, along with the Port number of the proxy server.
If communication with the proxy server requires authentication, select the Proxy server requires authentication
checkbox and enter a valid Username and Password into the respective fields. Click the Detect proxy server button to
automatically detect and populate proxy server settings. The parameters specified in Internet Explorer will be copied.
NOTE: This feature does not retrieve authentication data (username and password); it must be supplied by you.
Proxy server settings can also be established within Advanced update setup (Update branch of the Advanced setup
tree). This setting applies for the given update profile and is recommended for laptops that often receive virus signature
updates from different locations. For more information about this setting, see section Advanced update setup.