User`s guide

User’s Guide ESI phone operation
E.4
MUTE/DND key
To disable your handset or speaker microphone during a conversation (either with the handset or speaker),
press MUTE/DND. While the mute function is activated, the MUTE/DND LED will blink rapidly and the display
shows “MUTED.”
When your phone is idle and you wish to make sure its calls go straight to voice mail, press MUTE/DND to
toggle your phone in or out of DND (do-not-disturb) mode. The display will show DND and the MUTE/DND
LED will glow amber.
Notes: If you press MUTE/DND while your phone is ringing, this forwards the call to your voice mailbox (see
“Voice mail operation,” page D.1) and your station will be placed in DND.
On each Cordless Handset, muting is handled by the side-mounted MUTE button. For DND capability,
assign key code 578 to a programmable feature key (see “Optional features,” page F.14).
If your system is using ESI Presence Management, your phone’s MUTE/DND key won’t turn amber
when you exit the building using your electronic key; for more details, refer to the ESI Presence
Management User’s Guide (ESI part # 0450-0793). If you’re not sure whether your system is using ESI
Presence Management, consult your System Administrator. For more information about ESI Presence
Management, visit www.esi-estech.com/presence.
Soft feature keys
Soft feature keys are dynamic: when used, they constantly change your ESI phone’s status. These soft
keys, located under the display, include ESI-DEX
1
, PROG/HELP, and scroll keys ( and ).
2
Along with
spoken and displayed commands, they guide you through the use of Esi-Dex (page F.2), various
programming activities and controlling the volume of your phone’s handset and speaker.
Dial tone
When you first lift your handset, you will hear an internal dial tone that allows you to call other stations or
perform other internal functions. To gain an outside dial tone, dial 9 (or 8 or 71–76)
3
or press a programmable
feature key that has been set as a line key. (A line key, when pressed, automatically gains an outside line.
Consult your System Administrator if you have questions.)
Note: On an ESI Cordless Handset, to receive:
• . . . internal dial tone, press TALK.
• . . . external dial tone, press 9 (or 8 or 71–76).
3
(If the Handset is in sleep mode, press TALK first.)
1
Not available on the 12-Key Digital Feature Phone or an ESI Cordless Handset.
2
Not available on an ESI Cordless Handset.
3
What you dial to reach an outside line depends on your system’s particular setup. If you’re not sure, consult your administrator.